-\ /{ All Workshop Incharge DC lndia dealerships / ASC _t Customer SatlsfactionCampaign - Repair both Hydropneumatic Spring Legs - Model W 220. In d viewte avoid further custpmer complaints regarding Airmatic iuspension. we need.to 'carryout the repairs of bothhydropheumatic spring legs of all the riehicles rnentioired in the ' ' attached list. I Please nbte that the repairsolution should not be repeated for the hydropneumatic spring legs which are already repaired. The related working procedure for checking leakage and strutrepairs is enclosed herewith for your ready reference. Parts: :rr-B.,i {a '3, The details of partsneeded for repairs and the retated special , /(,/ ,fffirr# 1.A 013 9977045 - Replacement O-ring D ,-{"f$,C 2. A 22O g2O 25 38 - Suspension strut reiair kit--l / Fi \0!'3. A 22O 589 00 61 00 - Removat / instailation tool r,1\.(y'Ji. Operationtext and flat rates: | /t' tool areoiven below: ,rnW ;'\)Y:*t^ '.{.r o#i.*-,l @ Operation text: Sealfrontair suspension strut (01 No.)at upper cover Ooeration No. - 32940001 Flat rates - '1 .7 Hrs. I Cont ........ 2 Oaiml.rQhryrler Ind,aPriv.te Limile<tRegistered Ofiice, Corpo.are Oltice & Wo/k5: S.c:or r5rA, Ch'khatiVdta8e, p,mpn, pune a I r a-t..ro.l Far: Ma..rins or..:d .' cEo: (ler ) 207177252. nark.,.B r- ' , ) ," ?iT;j;:;',3!,ll,l2"llo,r r" , uour"o. Fi.:nce .nd co.3o,i.( ... .) 7:/.2:.. CoAorat. Aflans: I r9l )20 747359l, Human R..oqrce l,9r)20747161e A Coop.ny ol th. Oa iml..Chry.t€r croup
Transcript
-\
/ {
All Workshop InchargeDC lndia dealerships / ASC
_t
Customer Satlsfaction Campaign - Repair both Hydropneumatic Spring Legs -Model W 220.
In d viewte avoid further custpmer complaints regarding Airmatic iuspension. we need.to'carryout the repairs of both hydropheumatic spring legs of all the riehicles rnentioired in the ' '
attached list. I
Please nbte that the repair solution should not be repeated for the hydropneumaticspring legs which are already repaired.
The related working procedure for checking leakage and strut repairs is enclosed herewithfor your ready reference.
Parts::rr-B.,i{a '3,
The details of parts needed for repairs and the retated special, /(,/
Fi \0!'3. A 22O 589 00 61 00 - Removat / instailation tool
r,1\.(y'Ji. Operation text and flat rates:| / t '
tool are oiven below: ,rnW
;'\)Y:*t^
'.{.r o#i.*-,ll@ Operation text: Seal front air suspension strut (01 No.) at upper cover
Ooeration No. - 32940001 Flat rates - '1 .7 Hrs.
I Cont . . . . . . . .2Oaiml.rQhryrler Ind,a Priv.te Limile<t Registered Ofiice, Corpo.are Oltice & Wo/k5: S.c:or r5rA, Ch'khati Vdta8e, p,mpn, pune a I r a-t..ro.l
Far: Ma..r ins or.. :d . ' cEo: ( le r ) 20 7177252. nark.,.B r- ' , ) ," ?iT; j ; : ; ' ,3!, l l , l2" l lo,r r" , uour"o. Fi. :nce .nd co.3o,i .( . . . .) 7:/ .2:. .CoAora t . A f lans : I r9 l )20 747359 l , Human R. .oqrce l ,9 r )20747161e
A Coop.ny ol th. Oa iml..Chry.t€r croup
: 2 :
$Operation text: Seal front air suspension strut (02 Nos.) at upper cover
Operation No. - 32940101 Flat rates - 2.7 Hrs.
Damaqe code -0g2505047
Cost Settlement:
n Wgaty_l goodwill-Cbjlqjor the cost of labour and material ca! be rglrnttgd_through theusual warranty process channel quoting accounting no. 3250501.
Gompletion Deadline:
The activity is to be completed during next visit ol the vehicleto your workshop. The-. ., Please note that thC: mentioned in the list
$,
target completion datd foi this campaign is 28lhlocations .mentiorled in the list arb onlyvisiting your workshop hds to'be iftended for this Campaign.
Please advise your concerned. staff accordinlljr and ensurb availabiliparts and special'tool in your stock.
Please acknowledge receipt of this letter and in case of any queries, pleasecontact us.
{ Thanking you,
With best regards,DaimlerChrysler India Private Limited
nII
t .,/
r {@-A. FariaGeneral ManagerAftersales
@D. ChandavarkarDivisional ManagerField Service
Encl. - As above
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Mercedes-Benz Trouhleshooting
Valid unti l WIS update 09/03
.A't . .r Group 32
AF32.22-P-4040AU07.08.2003
Leakage from air suspension strut around the sealing compound
MoDEL 22o.### *# up to 360985 except coDE (/t87a) Active body control (ABc)
O$rition no. of operation texts orttandard t€xG and tlat rates
Category Op. no. Operation text me Acc. no. code
023961 Check for leakage attop ofairsutpen5ion strut 004 wu
P 329400 Sealtrontairsuspension rtrut (1) at upper cover(after
check)
0 1 7 W U
329401 Seal front air surpension strut (2) at upper (over (after
check)027 WU
)
\ -
@2003 Copyright Daimlerchryller AG Printed in Germany
This document with all i ts sections is protected under the laws of copyright. lts ute for any purpose whatsoever requires the prior writtencon3ent of Daimlerchrysler AG. This applies in particular to its reproduction, di5tribution, modification, translation, re(ording on microfi lm orstoragq and/or procesting in electronic iystemr, in<luding databaies and online !ervices.
(
Damage aode Cause Rernedy
),i aeo u Encap5ulated bearing of ruipention strutleaking.
I Spray roapy wateraround the l ineconnection and the seal ing
compouno.
2 Rock front end of vehicle.
E lf bubbles from (see picture) fromaround the black sealing compound:
I
LiJ Leakage atthe encapsulated bearing
urual ly only occurr when the vehicle ir on a
l i f t ing platform with no load on the wheelsand the weight o{ the wheels pulk th€encapsulated bearing downwards.
Thir rerultr in a settling effect in the€ncapsulated bearing (rubber) that occursprimari ly at hot temperatures.
L.at Ine Inttrumenr crusrer crspray may
showthc messag€ "STOP CAR TOO LOw'and/orfaultcode 1517-001 (front axle at .
critical level) may be re<orded in faultmemory of the AlRmati( .ontrol unit (N5l ).
Seal en(apJulated bearing.
LiJ use repair kit spe<ified in parts
ordering notes. lt is.recommended to geal
the both surpension struG (one kit per ttrut
required).
Use the O-ring spe<iIied in the parts
ordering ngter only if the irxisting o-ring
was damaged during in;tallatiori!
Page 3
lw - Bubbte tormation at the tealing.ompound
P32_22-227+11
Parts ordering notes
Part no. Designation Quantaty
Ary39si io4s Replacement o-ring as requrred
A 220 320 25 38 Suspension rtrut repair ki t
AF32.22-P -4o4oau €Q oz.oe.zoor
Seal air suspension strut at the top
1tooeL 220 errept CODE QATi Active body control (ABC)
rl ips or topples from the l j f t ing platform.Align vehicle between the columns of the
l i l t ing platform and posit ion the four5upport plates at the lifting platform
support points specified by the vehi.lemanufacturer.
A500.00-z-0010-01A
@ Notes on self-locking nuts and bolts AH00.00-N-0001-01A
Open engine hood and raise to verticalposition
AR88.40-P-1000M
2
o
Discharge air suspension 5truts u5in9 STAR
DIAGNOSIS
Special information on AlRmatic
Diagnosir rystem STAR D|AGN05lS wE58.40-Z-10'�|3-06A
AH32.22-P-1000-021
5 Unscrcwpressure l ine (onnection (1) andput prerrure l ine to on€ side
Cover engine (ompartment @ when loosening the real ing compouno,partsf lying around can enterthe engineopenrn95.
warm up sealing compound with a hot air E Heat up seating compound unti l i tsoftens.
lgJcheckthe hardness of the sealingc<impound ivith a *revvdriver-
El Hot "i, bto*", wH58.30-Z- 1014-20A
6 Loosenthe realing compound with nscrewdriyer
IJJ Thoroughly remove pa rts o{ the s€alingcompound whi(h have separated using adust extractor.
7
j -
Unicrew residual pres5ure retention valve(2)
@ Seal the opening in the residualprersure retention valve (2) using boltMS(6) so that no drrt enters the air suspension
strut.
8 Thoroughly remove remaining seal ing
comoound with a screwdriver
E There mustnot be any burrsordirtparticler remaining.
screw in bolt (010a) ofthe removalandinrtal lat ion tool (010) in rtages
correrponding to the pictorial tequence
and secure with cotter pins
@ Only one nut (5) murt always be
releared and be replaced by a bolt (010a)
of the removal and instal lat ion tool (0'10).
When several nuts (5) are loosened (5) the
air 5uspension strut can sl ip down and be
damaged.
EJ Installation: Replace nuts (5)
g Removal/ instal lat ion tool 220 589 00 51 00
t 0 Prers down the cover (4) using the removal
and instal lat ion tool (010)tljPress down the cover (4) using the.emoval and installation tool (010) unti lthe circlip (3) is free from stress.
1 l Remove circl ip (3) using a screwdriver (9 Do not make any scratches of bur6 al
otherwise the iealing ring of the new cover(4) wi l l be damaged during instal lat ion.
1 2
) '
Releate the load on the removaland
in.tallation tool (0'10) and remove the
<over (4) using a bar-type magnet
E check the surfaces on the air
suspenlion strut and the groove in the
circl ip (3) for sharp edges and remove i f
ne(etsary.
B lnstall
1 f Insert new cover (4) E Coatthe seal ing r ing ofthe newcover(4) with roapsuds
AF32.22-P-4o4oAU €G oz oa.zoo:
@ Do not use any oi ls and greases (mineral
oi l products), these damage the real ingring and lead to leaks from the air
susPensron 5trut.
1 4 Press in the cover (4) using the removal andinltallation tool (010)
@ When pressing in ensure that the newcover (4) is pressed in evenly and i5 nottilted over. Otherwire the realing ring ofthe cover (4) wil l be damaged and result inleaks from the air Suspension strut.
l 5 Fit <ircl ip (3) E Replace locking ring (3).
1 5 Pull out (otter pin of the bolt5 (010a) of theremoval and installation tool(010) and pulloutthe bolts (010a) in *ages in the reverseinstallation requence
O Fit the nut ' (5) and t ighten after f i l lng
the air suspension rtrut in the curb
condit ion.
O only one bott (Oloa) of the removal and
instal lat ion tool (010) muct b€ released and
replaced by a nut(s). lfseveral boltt (010a)
are releared the air suspehtion strut (an
rl ide downwards.
E 8432.2tP-l001{48
1 7 Tape dome on air suspension rtrut . E Prior to painting the surfaces mu5t befreefrom grease:
1 8 . Paint damaged surfaccs on the upper partol the air surpengion gtrut bla(k
E)lt lo- p"int"d ,urfa(e5 todry.
1 9 Unscrew bolt M8 (6) f .om the opening in
the residual pressure retention valve (2)
and screw in new residual Iresrureretention valve (2)
E Fit residual pressure retention valve (2)
by hand and t ighten u5in9 a suitable tool.
, 6 - Screw on presJure l ine connection (1) E Check pressure l ine O-ring for damageand replace if necessary
E BA3 2.2 5-P- 1 @3{148
Raise the vehicle and al ign the bel lows (7)
of the air suspension strut
E To al ign, press the bel lows (7) upwardsand pul ldownwards in a posit ion free from
5tre55
.'2 Fil l air suspension struts using STARDIAGNOSI5
@ Thewheels must not contacttheground during f i l l ing when f i l l ing in thejounce condit ion the air spring bel lows on
DAIMLERCHRYSLER CUSTOMER SATISFACTION CAMPAIGNRepair Hydropnuematic spring Legs W 220
DaimlerChrysler IndiaAftersales
Page I of2
From: <[email protected]>To: 'cameMBwbdGhop' <[email protected]>SGnt: Tucsday, January 17, 2006 10:23 AMAfiach: S132.22-P-0005Ac.Pdfl;;i;, F*, slr-pxw z st32.22-p-0005A service Information: Repairing an aif su3pcnsion slrut on the
> Attached herewith please find the Service Infornatiqr on repairs of air> srspelrsior str-t sr the frort axle ( Model W 220).
> Kindly inform the mme to yoru concemed staffinnnediately.
> with best regards> DainilerChrysler lndia Private Limited
> Aslrish Salvi> Dy. G€nenl Manager> Field Service
Deven&a ThakurSr. ManagerO:stomer Service
> (See attached file: SI32.22-P-0005A e.pdf)
Mercedes-Benz rervic.e hrffiron
This preliminarv information is not subiectto uddatinq ana shall be valid uo to thrirelise of t]he next WIS update irnlv. Thelatest version is availabloin WIS as-ofupdate 02/2006
Group 32
sr32.22-P-finsA23.12.2005
Sa.vice Inform.tion: Roplacing an lir susp€mion rtrut on tho front.rl€ 123..12.05
MODEL 220.### ## uPto 364t8s
,iad b.ttlrg
A OHw"ionB et,,r,attton
H'f,d ht,tng ndr Llt
P?2.22-2117 -10
Oatrs Copyrlglrt O.imhrchrytler AG print d in c€rm.iyTh& doo||nsrt *ttht lt5 tc<{o.|' t p.ota(ted u de. the Lv6 of (opyrig}rt._ttt 6€ for ant puapc€ whfttdercr requh6 th€ prao. wri{Gncorfrdrf ot DrirDfrrchryrhrAc. Ttir.pplic' in p.ni(l|hr to,F reprgdr;jo;, dinrlblr.ion,m;itfrcitlorxt ..t ilo", ,"iordDg; fli.rotl'.oltlorqa atrdlo, Dtot''litn lo elacroni€ ryriernr, Indudlng datab6e' lnd on-lirre ,eryicer,
P32.22-24t901
E Accordlngio qr.ront tnovlcdg€, kmctang and/o,thumFrE Only h rbolutr erceptlorrl c$c' wh6n. pfoper repair ofth!nohla atthe front.ir ,ulpenslon tt.ul3.re lttrlbut bletotrttllng herd b.erlng wtth th. rep.lr thdld rF( trd tot i.tkfa<to.yetfe<t ofthe h.ad be.ring, pot lbb in comblnrtloh wtth hakt con<lurlon, rhould th. replacement ofthe arp€nrlon *iut betrorD the b..d baaring.
tor thb ,.abn .nd In the €v€rn of t.ro<tlng .rd/o. thumplngnobaa coori.t! from the from lrlc iqrpe|tldr nnn the h.adb|.rlng rhould bc rap.l.!d whh lmthldi.te .fti(t tril9 thc repdrth6pqrfne to ci,lng tDp.k i'[!|rctlorE Whso tha Ep.ir tit bus€d th€ tettling !ffed whi(h lt .€rpo{6lble for thG cofrEpor}dingnob€r lr <ompentated, the hcad bearlng being prCtompre6i€dag.ln This alro ellmiirt€. noir€r fromthe head barrinE are6.h Ir nqt D9(o$.ry to ,eptlcg tlre tqtpcrsbt tltut,
Distribution: Dealers + Service CentresDCIPL Field Service Rep.
28th Juty 2oo5
Service Information
€ Passenger Car
Applicable to
Model: W 220 except CODE (487) Active Body Controt (ABC)
Kind Attention - Workshop Managers
Dear All.
Kindly find herewith the information on lalest repair optionS132.22-P{004A, dated 26rn July 2005} for the air suspension
availablestrut on
(Document Ref. No.front.axle. We kindly
l€ak,y ffoftt.
Kindly ensure that your concerned staff is well aware of the above.
In case of any queries, please feel free to contact us.
With best regards,DaimlerChrysler India Private Limiied
, *General ManagerAfter-Sales
/'-) ' l
?:,\4:--t Ashirh srluiDy. General ManagerField Service
Copy to - DC India Service Representatives for necessary follow-up.
Encl: As Above.
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Reerslered oi l .€, Corp' ; i !_ l l i ' , ie 6 VJorrsSccto, l5 A Chirr r :: l f r ! , [ f r , , r . . l t l ' . : 4 , , . : . ,
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Nlercedes-Benz service information
4{=sF
Group 32
st32.22-P-0004A26.07.2005
Service Information: Repa ir oPtio ns for the {ront axle air suspension strut 1 8 7 0 5
MODELS 220 except CODE (487) Active Body Control (ABC)
Pi<turc 1: Ait spting plunger sepatated
l/om the suppon bearing
7 Ait spting plungel
Pi<turc 2: GGsp the ai t spr ing Plunget wi th
' :
Pi<rute 3 Pol l thP an spr ing plungt t
downwads by hend and Press onto the
supPott beann9
f, t2 22 ?312 01
i D u o 1 o r o ( e n r e v r r n l r w ( w r ) L r o . q n r . J i l e r o p o r n t o u l t h e,eP., r ofr l ronr Jor ihe . i r su5penlron el rUt on the {ront a)ale Geer l i o I h e d o ( o m e n r ! p L r b l , t h € ( J o n r h r 5 )
e€1o'e tepla( ing a luppos€d kaky !uspension 5trut , rn each (a!e
ca,rv ou1 lhe leat le91 on the head beanog u5rng soapy l \ /atet
1 l lhere ie a la(k o{ pressure in th€ ru5pen! ion r t rut r1 may be thatIn the lu l l rebound l ravel (ondi l ron the ai r rpr ing plunger
1r pafatet l rom lhe support bear ing (p ic, ture 1) .
In thrs case to test whelher there is leakage at the head bear ing,pro(eed a5lo l lows:
iS 'AF
f i l i th! ' a r sp ' rn9 Lls ing r he DA! lDi39.oi ,s / . , . . '1 i : , r ( . 1t / r r ! r , r . t , i
t h F p f o c e s 5 p u l l l h e a i t s p r j n g p l u n q e r o l t h e a r s p r r r a
d o w n w a ' d ! { i r m l y b y h a n d s o t h a t t h e . r , : d . ) e ! n Q 1 e 1 . ! p (
b e t w e e n t h e a i r s p r i n g p l u n q e r t n d i h t ' ! u c u o f t b e a f i ' 1 c ( l i t ! r , ' r ' l
a n d 3 ) .
O ^ ( c . h f r u ! L . r , i ! ( r r 5 ! r i r i ! r , c , \ i
h e a d b e a r i n g a f ) d r e p a , r r l n c , : € t t a r y
E After using the repair k i t l rkewiJe pto(eed a! der(r ibed . rbove
when f i l l ing the ai r su5pension 5trut (p i ( lute 2 and 3) .
l j - l Air surpensaon Jtrutt on whi(h the air spring plunger is
separated f rom the 5upport beer ing (p idute 1) (ao be { i l led wi th
air and repa;red again without
I he operation i tems and work units are erplained in the
publirhed documents.
Model 220 up 10 360985 ex(ePt CODE(487a) Active Bodv Control {ABC)
aF32 22,P,40.104r1
A R 3 2 2 2 . P . I b 0 0 lModer 220 excepl CoOt (487) A(t ve Eody
