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Rachel Dodds Guatemala Service Summit A Cultural Sust Destination

Date post: 28-Nov-2014
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Guatemala Service Summit Guatemala as a Cultural Sustainable Tourism Destination
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Page 1: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination
Page 2: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

Guatemala as a Cultural Sustainable Destination

Presentation by:Dr. Rachel Dodds,Director, Sustaining Tourism

www.sustainabletourism.net

Sustaining Tourism www.sustainabletourism.net

Page 3: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

What is a sustainable destination?

• A destination which:• Considers the impacts of climate change• Benefits local people• Is economically viable• Is socially conscious• Will sustain future generations

Sustaining Tourism www.sustainabletourism.net

Page 4: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

So what does that mean?

• A successful sustainable tourism destination is a destination which promotes its diversity

and its authenticity

Sustaining Tourism www.sustainabletourism.net

Page 5: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

“Authenticity refers to the truthfulness of origins, attributions, commitments, sincerity, devotion, and intentions.”

"La autenticidad se refiere a la veracidad de orígenes, de las atribuciones, de los compromisos, de la sinceridad, de la devoción, y de las intenciones".

Sustaining Tourism www.sustainabletourism.net

Page 7: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

Elements of Competitive Advantage

Unique featuresUnique features

Excellent serviceExcellent service

Low pricesLow prices

Rapid deliveryRapid delivery

High product qualityHigh product quality

Sustaining Tourism www.sustainabletourism.net

Page 8: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

Don’t copy… be unique

Anywhere has beaches… and Guatemala’s are not as good as Kenya’s

Sustaining Tourism www.sustainabletourism.net

Page 9: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

No Copie, sea extraordinario

Anywhere has museums… and Guatemala’s are not as good as England’s

Sustaining Tourism www.sustainabletourism.net

Page 10: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

Don’t copy… be unique

Lots of places have ziplining… and Guatemala’s are not as famous as Costa Rica’s

Sustaining Tourism www.sustainabletourism.net

Page 11: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

So what is unique about Guatemala?

Lets do an exercise…Permite hacer un ejercicio…

Sustaining Tourism www.sustainabletourism.net

Page 12: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

SWOT Analysis

SWOT AnalysisSWOT Analysis

Identifying internal strengths (S)

and weaknesses (W)

and also examining

external opportunities (O)

and threats (T)

What are Guatemala’s strengths?¿Qué es las fuerzas de Guatemala?

Sustaining Tourism www.sustainabletourism.net

Page 13: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

Guatemala is not just…

A fancy hotel or

A golf course

…anywhere can have theseIt is…

Sustaining Tourism www.sustainabletourism.net

Page 14: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

ColorCultura

Personas

Sustaining Tourism www.sustainabletourism.net

Page 15: Rachel Dodds Guatemala Service Summit   A Cultural Sust Destination

Anywhere can have a golf course or a hotel…But not anywhere can be Guatemala!!!

Celebrate the differences and the authenticity

Sustaining Tourism www.sustainabletourism.net


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