Eppo is accredited trainer for ITIL®, DASA DevOps Fundamentals & Practitioner,

SCRUM, GamingWorks certified facilitator Apollo13, The Phoenix Project, Grab@,

Pizza, Oceans99, Marslander, Simagine certified facilitator Demand-IT, Ease-IT,

Bridge-IT, FINOS certified facilitator Blockchain Simulation, Cobit® 5 Foundation,

Assessor and Implementation, CISA Certified Information Systems Auditor,

ISO/IEC 27001 Foundation, Lead Auditor, Lead Implementation (PECB), RESILIA

Foundation and Practitioner, EXIN Business Information Management

Foundation with reference to BISL and Internal Auditor in IT Service

Management based on ISO/IEC 20000.

Rajiv is an Accredited Trainer for DASA-DevOps, DOI-DevOps Foundation &

Leader, DevOps Essentials (Pink Elephant) & Professional Cloud Service Manager

(PCSM EXIN-CCC). He is also APMG & Peoplecert accredited Trainer for ITIL

Expert Service Lifecycle & Capability Modules, ITIL Practitioner, COBIT 2019

Bridge & Foundation, COBIT 5 Foundation-Implementation-Assessor, BRMP, Lean

IT Foundation, Sourcing Governance, ISO 20000 Foundation, Lead Auditor &

Practitioner.

Mahesh, is an Accredited Trainer by PEOPLECERT, EXIN, PCEB & TUV-SUD. He has

delivered over 700 Training Programs in ITIL (Foundation, Intermediate, Expert,

Information Security (ISO 27001 LA & LI), ISO 22301, ISO 31000, COBIT5, PRINCE2,

ISO 20000, Cloud Computing Modules. Mahesh has delivered trainings in many

sectors such as Telecom, IT, Banking, Manufacturing, Oil & Gas, Financial

Institutions, Healthcare and IT Companies. He has delivered trainings in India,

OMAN, KSA, Bangladesh, Cambodia, Vietnam, Hong Kong, Philippines, Africa

(Zambia, Malawi, Ghana, Kenya) for companies like Deutsche Bank, CAPITA, John

Deere, GOSI – Saudi Arabia, SAIB Accenture, Fiserv, Persistent, Allscripts, KPIT,

Man Diesel and Turbo, ANZ Bank, Willis, Grameen Phone (Uninor), ONGC and

GSDA.

Sharath has over 20 years of experience professional experience in assisting

Organizations in transforming into a Lean & Digital Enterprise from being a

mere Portfolio Company. He has excellent coaching skills for providing direction

to the business & functional areas on Business Process Improvements. He has

process modelling and framework expertise in AgileSHIFT, Data visualization,

Quality Governance, Data Analytics, Statistical Process Control, Lean Philosophy,

SEI- CMMI for Dev & Services – High Maturity Practices, SEI – PSP / TSP.

www.ServiceDeskAcademy.com 3