Rates Brochure 13 SAPO

Postal Rates1 April 2013 - 31 March 2014

CONTENTS

Page

Ordinary mail/Fastmail - Domestic 2-3

Postage-included envelopes 3-4

Domestic stamp booklets and rolls 5

Packaging products 5

Franking machines 5-6

Value added: Business Reply Service 6-7

Registered letter 7-8

Domestic bulk mail 9-10

Rebates 10

Direct Mail 11-14

Infomail 11-12

Response mail/Magmail 13-14

Domestic parcels 14-15

International mail 15-20

EMS 21-24

Philatelic products 25

Postboxes and Private bags 25-26

Postbank 26

Speed Service Couriers 27-36

Letter delivery tip 37

1

2013-2014

Envelope size Thickness Mass Size Size

max (mm) max (mm) max (mm) min (mm)

Small DL Maxi 5 50g 235 x 120 140 x 90Medium B5 10 1kg 250 x 176Large B4 30 1kg 353 x 250Postcards 0,295 10g 353 x 250Cylinders/rolled items 70 1kg L 520/620 140 x 90Rolled addressed newspapers 70 1kg L 353

RATES FOR DOMESTIC LETTER MAIL(Standard stamps for DL, B5 and B4 envelopes are now available at Post Offices)

Type of mail Ordinary mail FastmailCustomers’ own envelopeSmall (DL) maxi R 2.80 R 4.50Medium (B5) R 5.60 R10.80Large (B4) R 6.90 R13.00

Customers’ own postcardSmall (DL) maxi R 2.80 R 4.50Medium (B5) R 5.60 R10.80Large (B4) R 6.90 R13.00 Cylinders/rolled items Cylinder/rolled items (520 mm x 70 mm) R 6.90 R11.10Cylinder/rolled items (620 mm x 70 mm) R12.20 R13.30

NewspapersRolled addressed newspapers R 3.70 R10.80

2

Ordinary Mail/FastmailDomestic

(posted in South Africa for delivery in South Africa)

Ordinary Letter MailLetter mail refers to any form of written communication or other document, article or object that is addressed to a specific person, persons or a specific address and is conveyed by other than electronic means. It includes parcels, packages, wrappers, cylinders or articles conforming to the mass and size limitations detailed below.

The Ordinary Letter Mail service is the standard postal service with set delivery standards from the time of despatch to arrival at the point of delivery. These are one day longer than Fastmail.

Fastmail ServiceFastmail is a letter service in South Africa with a one-day delivery standard in the same city or town, a two-day delivery standard between major cities and towns and a three-day delivery standard for all other destinations.

These standards do not include the day of posting.

3

Payment methods Mail will only be accepted if the official payment methods are used, e.g. postage stamps, postage-included envelopes and franking machine impressions approved by thePost Office.

Handing in Franked mail may not be posted in street posting boxes, but must be handed in at designated Post Office counters or mail centres.Information Please contact your local Sales Division of the Post Office for information about posting methods and requirements

See back page for contact details.

Late fee A late fee of R15.00 is charged for all mail accepted after closing time.

Letter measuring instrument Special measuring cards used to measure domestic letters in order to determine the postage payable are available atPost Office branches.

Position of address on envelope The address on an envelope must always be positioned parallel to the length (longer side) of the envelope.

Postage-included Envelopes

Postage-included envelopes are available at all Post Office outlets. The retail price includes the postage.

Type of envelope

Ordinary Mail postage-included envelopesC6 with windowC6 without windowC6 with and without window (self-seal)DL maxi with windowDL maxi without windowDL maxi with and without window (self-seal)B5 without windowC4 without windowLettergram (prefabricated)

Fastmail postage-included envelopesDL maxi without windowDL maxi with windowB5 without windowB4 without windowC4 without window

Size

162mm x 114mm162mm x 114mm162mm x 114mm235mm x 120mm235mm x 120mm235mm x 120mm250mm x 176mm324mm x 229mm

235mm x 120mm235mm x 120mm250mm x 176mm 353mm x 250mm324mm x 229mm

Price

R 3.00R 3.00R 3.00R 3.00R 3.00R 3.00R 6.40R 8.70R 2.90

R 4.80R 4.80R11.60R14.40R13.60

Discount on postage-included envelopes

PostcardsPostcards are used to convey unenclosed messages and greetings.There are two types of postcard, i.e. postage-included postcards and ordinary postcards on which postage must be paid.The maximum size is 353mm x 250mm and the maximum mass is 10g. Items exceeding these dimensions must be posted at the applicable letter post postage rate.

Postcards must:• Berectangular• Bemadeofcardboardorpaperstiffenoughnottomakemail

handling difficult• BeartheindicationPostcardonthefront(notcompulsoryfor

picture postcards) • Havetheright-handhalfofthebackreservedfortheaddress,

prepayment and service instructions/labels

Postcard postage and postage-included rates

Discount on postcardsDiscount is granted on large volumes of purchases of postcards.

Volume Discount

1 - 249 0%250 - 499 1%500 - 9 999 2%10 000 - 19 999 3%20 000 - 49 999 4%50 000 and more Consult Regional Sales Manager

Type of postcard Maximum size Price/Postage

Postage-included postcard 235 x 120mm R3.00

Other postcard (Postcard DL R2.80not included in the price) B5 R5.60 B4 R6.90

Change-of-address postcard R3.00(postage included in the price)

Volume Discount

5 000 - 9 999 1% 10 000 - 14 999 1.5% 15 000 - 19 999 2% 20 000 and more 2.5%

4

5

Stamp booklets and stamp rolls (for standard domestic letter postage)Stamp booklets and stamp rolls are available at Post Offices.They can also be ordered at the Post Office Customer Contact Centre (Telemarketing) on (012) 401 7800 or 0860 080 080.

Prices of stamp booklets and stamp rolls

Discount is granted when the below mentioned volumes of stamp booklets or rolls are bought.

Franking MachinesRemote meter-setting franking machines are postage meters which, as the name suggests, are reset by telephone, fax or modem.

•Tooperateafrankingsystem,customersmustpurchasealicence from the Post Office. The franking system also dates, seals and prints a return address and counts the envelopes

•Postageispurchasedelectronicallywithoutcustomershavingtoleave their premises

•Machineinspectionsareconvenientlydoneonthecustomer’spremises

•Allmailfrankedbyafrankingmachinemustbefrankedatthespecified published rate(s)

Packaging Products

Item

Booklet of 10 stampsBoxes of 50 (500 stamps)Boxes of 100 (1 000 stamps)Roll of 100 (100 stamps)Rolls of 100(5) (500 stamps)Rolls of 100(10) (1 000 stamps)

Price

R28.00 R1400.00 R2800.00 R280.00 R1400.00 R2800.00

Volume

Boxes of 50 (500 stamps)Boxes of 100 (1 000 stamps)Rolls of 100(5) (500 stamps)

Rolls of 100(10) (1 000 stamps)

Discount

2%5%2%5%

Price

R1372.00R2660.00R1372.00R2660.00

Dimensions/Size

200mm x 180mm x 80mm300mm x 230mm x 120mm400mm x 230mm x 135mmEight different sizes310mm x 5m70mm x 620mm x 1,5m

Product

Box No 1Box No 2Box No 3Jiffy bagsBubble wrap rollMailing tube

Rate

Contact your local Post Office branch for the latest prices

Approved suppliersCustomers may only use franking machines supplied by the following suppliers:

Franking machine licence fees

Business Reply Service (BRS)

With the BRS, businesses can offer their customer or prospective customers the incentive to reply without having to pay postage. Two options are available: Businesses may -• Encloseapre-printedbusinessreplypostcardorenvelopein

their mailing (for samples of designs, they may contact the Regional Sales Office)

• OradvertiseaspecifiedFreepostaddressandBRSnumbertowhich customers may write (no postage stamp is required)

Businesses who use this service for the first time have to apply for the service on an application form. They also have to sign a BRS/Freepost address licence agreement available from their Regional Sales Manager, branch manager or the Internet. A BRS licence/Freepost address licence expires annually on 31 March. Existing customers also have to renew their licences annually.• CustomerscanapplyforaBRSlicenceattheirlocalPostOffice

branch or Regional Sales Office • TheRegionalSalesManagercanprovidethespecificationsfor

this service • TheBRS/Freepostaddressapplication/renewalform,aswellas

the licence agreement form, can be viewed and downloaded from the Internet at www.postoffice.co.za

• Beforealicencecanbeissued,printer’sproofsofthepostcardor envelope should be submitted to the Regional Sales Manager for approval (printing specifications are available from the branch manager or the Regional Sales Office)

• Anannuallicencefeeispayableinadvance• Alicenseemustdepositanamountthatwillcoverthepostage

and service fee likely to accrue over six weeks • BRSmaybeusedwithFastmail• AllBRSusersmusthaveaprivatebagorapostofficeboxto

use this service

Supplier Telephone number

Frama (011) 463 9042Hasler Business Systems (Ascom/Hasler/Neopost) (011) 787 5959Pitney Bowes/SA (Pitney Bowes) (011) 516 9400/10FPSA (Francotyp) (011) 793 1654

Service Fee

New licence R218.00Transfer of licence R218.00Annual renewal R159.20

Spoiled impression feeper 100 or portion thereofSmall DL maxi R24.80Medium B5 R31.40Large B4 R38.90

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7

Rates for Business Reply Service

Pro Rata licence fee for Business Reply Service

Discount on item deliveredA discount based on the annual use (number of postal items handled each year by the Post Office and delivered to one licence number of one BRS customer) applies and is calculated as follows:

Note• Nodiscountisgivenonfewerthan5000postalarticles• BRSrebatesmustbeclaimedwithinsixmonthsofthefinancial

year end, i.e. 31st March. Failing to do so will result in the customer forfeiting the rebate for the relevant year

• ContactyourRegionalSalesManagertoarrangeforarefund

Domestic Registered Letter with insurance option• The Registered Letter with compensation option can be

used for letters that require a signature on delivery, contain something of value, or important documents such as share certificates, passports or airline tickets which require tracking and tracing from acceptance to delivery

• Aregisteredletteriselectronicallyscanned,enablingittobetracked and traced on its journey throughout the postal system.

• Compensationispayableaccordingtothecoverthatwasused• ThecompensationcoverandTrackandTracefacilityare

available only in the Republic of South Africa• ThisservicecannotbeusedwithSpeedServicesCouriersor

Parcels

Service

New licence Annual renewal of licence

Envelope Size

Small (DL) maxiMedium (B5)Large (B4)Cylinder•520mmlength70mmthickness•620mmlength70mmthicknessParcels (excluding postage)

April/May/June July/Aug/Sep Oct/Nov/Dec Jan/Feb/MarchR199.50 R149.60 R99.70 R49.90

Discount per item Number of BRS items delivered

4c 5 000 to 10 000 5c 10 001 to 20 000 7c 20 001 to 30 000 8c 30 001 to 40 000 12c 40 001 to 200 000 14c 200 001 to 400 000 18c 400 001 to 600 000 20c 600 001 to 800 000 25c 800 001 to 1 000 000 27c 1 000 001 and above

Rate

R199.50R199.50

Ordinary mail: postage + handling fee

R 3.00R 5.80R 7.30

R 7.30R12.70R 5.80

Fastmail: postage + handling fee

R 4.80R11.10R13.30

R11.30R13.60

No Fastmail parcels

This service is available in three envelope sizes:

Envelope Size

Small (DL) 235mm x 120mm x 50gMedium (B5) 250mm x 176mm x 1kgLarge (B4) 353mm x 250mm x 1kg

Basic service• FulldomesticTrackandTrace• Free compensation for up to R100• Identificationandsignatureondelivery• Detailedproofofacceptance

Options available in the service• OptionalextrainsuranceforuptoR2000• Proofofdelivery• Adviceofdelivery

InformationFor further information, customers may contact their Regional Sales Manager.

Rates for domestic registered letters with insurance option.

Size Postage and service fee included

Small (DL) maxi 19.60Medium (B5) R22.40Large (B4) R23.70

Other Registered Letter Products

Postage included registered envelope (235 x120mm), tamper resistantPostage included registered envelope:Documents onlyDL 230 x 115mm, windowDL 230 x 115mm, non-windowPosted out of course feeDetailed proof of acceptance (acceptance slip)Interception of registered letterProof of delivery of a recorded articleAdvice of delivery (AR card)SMS tracking on recorded items – Premium no 32932

Item value

Compensation up to R100.00Insurance up to R250.00

Up to R500.00Up to R1 000.00Up to R1500.00

Up to R2 000.00

Fee

FreeR13.80R28.10R56.50R84.10R112.30

Rate

R21.80

R20.10R20.10R35.40FreeR13.00R29.90R6.10R1.00

8

Domestic Bulk MailUnsorted Bulk Mail• Thisserviceissuitableforindividualsandbusinessesthatpost

100 or more unsorted domestic articles at a time for delivery in South Africa

• ThemailmustbehandedinatamailcentreordesignatedPostOffice counter (enquire at your Post Office Regional Sales Office or call the Customer Care Line)

• The articles must all bear an indication that postage has been prepaid (stamp, franking machine impression, Permit Mail Logo).

This is regardless of whether or not rebates are claimed• Thearticlesmustallfaceonewayandbetiedinbundles. Rebate is normally not granted on unsorted bulk mail,

however, optical character reader (OCR) rebates may apply if OCR facilities are available at the centre where the mail is handed in and certain requirements are met

Requirements for rebates on OCR-compliant unsorted Bulk Mail• Themailmaybehandedinonlyatthemajormailcentreswith

Optical Character Reader facilities• ThequalityofthepostcodesontheunsortedBulkMailmustbe

such that it can be sorted successfully by the Optical Character Reader at the mail centre where it is handed in

For specifications contact your Regional Sales Manager

Pre-sorted Bulk Mail• Thisserviceissuitableforbusinessesthatpostatleast1000

pre-sorted articles at a time for delivery in South Africa• Rebateonthepostageisgranted(subjecttooperational

changes) if the consignments meet the set criteria• Thebusiness’addresslistordatabasemustbecheckedby

Addresscheck and achieve a grading of 97 to 100 percent (enquire at your Post Office Regional Sales Office or call the Customer Care Line about Addresscheck)

• Thecheckingmustbedoneeverysixmonthsormorefrequentlyif the Post Office requires this

• Customerswhohave10000orfewerrecordsintheirdatabaseneed to check their database only once a year

• Allofficialpaymentmethods,exceptpostagestamps,maybeused - no rebate is granted on articles with postage stamps

• Themailmustbesortedindirecttrays,directbundlesorqualifyas OCR mail

• Thequantitystatedmustbecorrect• Frankingmachinemailmustbepostedonthedateindicatedon

the franking machine impressions• Consignmentsmaynotbecombined,e.g.customerAand

customer B may not post joint consignments through a third party such as a mailing house

• ConsignmentsmustbehandedinatmailcentresordesignatedPost Office Bulk Mail branches during normal business hours or by special arrangement

• Theentireconsignmentmustbehandedinatthesametimeandat the same place

• Anofficial,correctlycompletedBulkMaildeliverynote(e-BDN)must accompany every consignment

• TheAddresscheckgradingcertificatemustaccompanytheconsignment if rebate is claimed

• EachconsignmentmustpassthePostOffice’srevenueprotection inspection (postage, quality, quantity and Addresscheck grading)

9

Direct-destination tray• Thecontentspertraymustbedestinedforonepostcodeonly• Thelettersinafulltrayneednotbebundled• Thelettersinatraymustallfacethesameway• Rebateisonlygrantedonfulltrays.Atrayisfullifaflathand

can just be inserted at one end of the tray• ResiduefromfulltraysmustbemadeupinDirect-destination

bundles, if possible, or as unsorted mail• Roll-tainersandminitainersmustallbeclearlylabelledwitha

Track and Trace label• Ifthereareenoughtraysforonepostcodedestination,these

trays must be placed in a roll-tainer and the label on the roll-tainer must indicate the type of sort and the final destination

• Iftherearenotenoughtraysforonepostcodedestinationtofilla roll-tainer, these trays must be placed in a roll-tainer together with other trays for the same sorting line (please enquire at your Post Office Regional Sales Office or call the Customer Care Line for information about sorting lines)

Direct-destination bundle• Direct-destinationbundlescontainstandard(DL)lettersforonly

one postcode• Direct-bundlemailmustbefacedandtiedinbundlesofatleast

10 letters• Residuefrombundlesmustbemadeupasunsortedmail• Bundlesforthesamerouteorsortinglinemustbepackedina

tray• Trayswithbundlesforvariousdestinationsmustbemarked

Direct Bundle Sort (Mixed)• Traysmustbepackedinroll-tainers• Roll-tainersmustbeclearlylabelledwithaTrackandTrace

label for the relevant route, sorting line or destination hub• Ifthereareenoughdirect-bundletraysforarouteorsorting

line, the trays must be placed in a roll-tainer and the roll-tainer must be labelled Direct Bundle Sort

Surcharges• Allunderpaidandunpaidpostalitems(includingfranked

items) received via E-BDN, Web Riposte and Postlink, will be surcharged double the postage shortage

• Permitandfrankingmachinemailpostedinstreetpostingboxes will be surcharged double the published postage rate

Type of mail

Standard DL maxi(small)

NonstandardB5 (medium)B4 (large)

Direct-destination tray

97-100% grading

R0.24

R0.39

Direct-destination bundle

97-100% grading

R0.19

R0.29

OCR-readable 97-100% grading

R0.15

N/A

Rebates on Bulk Mail

10

Type

Pamphlet

Brochure

Unaddressed newspaper, eg local area newspaper

Trade sample

Householder circular

Description

Unenveloped, unaddressed information/ advertising item comprising one sheet of paper folded to A5 size (210mm x 148mm).

Unenveloped, unaddressed, rolled or folded information/ advertising item.Also unaddressed promotional DVD’s.

Rolled or folded item.

Unaddressed sample of a product.

The street delivery alternative for pamphlet and brochure distribution.

Dimensions

The folded pamphlet may not be thicker than 2mm and may not weigh more than 50g.

May not be bigger than 353mm x 250mm, may not weigh more than 200g and may not be thicker than 5mm.

May not be longer than 353mm, not weigh more than 200g and may not be thicker than 70mm when rolled or folded.

May not be bigger than 353mm x 250mm x 30mm and may not be heavier than 200g.

May not be bigger than 120mm x 235mm, may not weigh more than 50g and may not be thicker than 5mm.

Other conditions

If the information in the pamphlet is of a sensitive nature, the pamphlet must be placed in an envelope.

Rolled brochures should be tied to facilitate handling(rolled not more than 30mm thick).

Newspapers that are rolled should be tied to facilitate handling.

The trade sample should be packed in such a way that it will not damage any other postal articles or injure any Post Office employee.

The articles may be in partially and/or fully sealed envelopes or wrapping. Parcels do not form part of this service. The articles must be ad dressed to the box holder, householder or similar ad dressee with an indication that postage has been prepaid.

Delivery

Local box delivery.Local street delivery.National box delivery.National street delivery.





InfoMail The following options are available for local and national delivery:* Private bags * Postboxes * Street delivery in selected areas (please enquire at your regional sales office or branch office).

TYPES OF INFOMAIL

Direct Mail

11

InfoMail rates

Type of mail Rates

PamphletsLocal (in Post Office region)Postbox or private bag R0.10Street delivery R0.10

NationalPostbox or private bag R0.20Street delivery R0.20

BrochuresLocal (in Post Office region)Postbox or private bag R0.20Street delivery R0.20


Trade samplesLocal (in Post Office region)Postbox or private bag R0.20Street delivery R0.20


Household circularsLocal (in Post Office region)Postbox or private bag R0.30Street delivery R0.30


Area newspapers (unaddressed) Local (in Post Office region)Postbox or private bag R0.20Street delivery R0.20


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RESPONSE MAIL (Previously known as Addressed

Promotional Mail)

Response Mail is addressed mail of which the content is

exclusively of an advertising nature.

• Thereisnolimittothenumberofitemspersizeandmass

category

• ResponseMailmaynotcontainanyadditionalitemsrelatedto

previous business with the addressee, such as invoices,

monthly statements, etc.

• Whereitemsareofapromotionalnatureandmayinclude

teasers or are advance mailings to inform a customer of

the impending arrival of another advertising or promotional

item, a response devise (eg. Business Reply Service) is not a

prerequirement

• ThemailcancontainaresponsedeviceapprovedbythePost

Office, eg. A Business Reply Service item, a Freepost address,

or an addressed response coupon to reply to the offer by mail

• ThePostOffice’sRegionalSalesOfficemustapproveasample

of the Response Mail item before posting

• AcompletesampleoftheResponseMailitemtogetherwith

the official approval must be presented when a consignment

is handed in for posting

NB: For further information and clarification contact your

Regional Sales Office

MAGMAIL

Magmail is a service within the Direct Mail element and is,

specifically intended for the publications industry.

• Thereisnolimittothenumberofitemspersizeandmass

category. (minimum 1000 items per lodgement)

• ThecontentsofMagmailareaddressedpublicationsorprinted

matter intended for public sale or distribution. The magazine

and/or newspaper must consist of; news, opinions, illustrations,

articles, editorials and advertising

• Magmailhasauniquelogothatdistinguishesitfromothermail

services

• ToqualifyfortheMagmailrate,allenvelopes/wrappersof

items must bear the unique Magmail logo and Permit Mail

impression. (refer to your Regional Sales Office for further

details/information)

• ThePostOffice’sRegionalSalesOfficemustapproveasample

of the Magmail item before posting

DOMESTIC PARCEL SERVICE

EconoparcelAn Econoparcel is a parcel that is not bigger than 458 x 324 x 100mm and does not weigh more than 1kg.

Ordinary parcelAn Ordinary parcel is any postal item that is bigger than 353 x 250 x 30mm and/or weighs more than 1kg. The maximum length is 1m and the length plus girth may not be more than 2m.The domestic counter-to-counter parcel service (ordinary parcel) is the most economical way to send a parcel. Customers can send parcels from any Post Office counter to any other Post Office counter in the country.

Volumetric MassFees are based on the greater of the actual mass or the volumetric mass (i.e. Length by width by height (cm) divided by 5000) are charged for non-documents (parcels)

• AcompletesampleoftheMagmailitemtogetherwiththeofficial approval must be presented when a consignment is handed in for posting

NB: For further information and clarification contact your Regional Sales Office

RATES FOR MAGMAIL AND RESPONSE MAIL

Type of mail: Addressed Direct Mail

Magmail (Bulk mail only) [min 1 000 items per category, per consignment]Small (DL) maxiMedium (B5)Large (B4)

NoteApproval from the Regional Sales Manager is required for Magmail.Please address enquiries about this product to the Regional Sales Manager.

RATES FOR RESPONSE MAIL

Response Mail (Bulk mail only) Small (DL) maxiMedium (B5)Large (B4)

NoteApproval from the Regional Sales Manager is required for Response mail.Please address enquiries about this product to the Regional Sales Manager.

Ordinary mail

R2.30R4.00R5.90

R2.40R4.10R6.00

Fastmail

R 4.50R 10.80R13.00

N/AN/AN/A

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15

Value-added parcel serviceInsuranceInsurance is available at a rate of 3% of the declared value to a maximum of R5 000 with a minimum of R3.00 per parcel.

Cash on delivery (COD)The COD option provides for money to be collected for the parcel onthecustomer’sbehalf.*Cash on delivery (COD) charges on each item will be deducted from the Trade Charge amount before payment is made to the sender.

DOMESTIC PARCEL RATES (non regulated tariffs subject to change)

International MailInternational letter and parcel services are available worldwide, either by airmail or by surface mail.

Types of international mail

Type Description

Aerograms Special prepaid airmail letters consisting of one lightweight folded sheet of paper that can be sealed. No enclosures are permitted.

Postcards Cards used to post unenclosed messages and greetings.

Small letters Private and business letters up to 50g and no bigger than 120 x 235 x 5mm.

Medium letters Private and business letters up to 250g and no bigger than 250 x 176 x 10mm.

Large letters Private and business letters up to 300g and no bigger than 353 x 250 x 30mm.

Small packets For small quantities of low-mass goods under 2kg at a lower rate and with simpler customs declarations than for parcels.

Parcels Used to post goods and material up to 30kg. The maximum mass differs from country to country.

Registered mail A separately streamed service with added security for letter post items.

Directpublisher’sBagsusedforairmailorsurfacemailtransportbags (M Bags) of printed matter to the same addressee at the

same address. A minimum rate for 5kg applies to each bag. The mass of each item in the bag must not be

more than 2kg.

Product Rate

Ordinary parcel (counter to counter) R35.10 for the first kg R 4.70 for each additional kg or part of a kgEconoparcel R21.50*Cash-on-delivery (COD) charges R18.90 per parcel(in addition to the parcel rate)Intercepting a parcel R21.80 per parcelReducing or increasing the trade R17.70 per parcelcharge on a parcel

Value-added international mail servicesValue-added options include express delivery, registration, insurance and advice-of-delivery (AR). As these add-on services are not available to all countries or for some categories of mail, enquiries should be made at Post Office branches to find out if they are available in each case. Insured and registered items must be posted at Post Office counters and not in street post boxes.For insured items, the tellers must check the maximum insured amount allowed to the country of destination on the point of sale system as this differs from country to country.

International reply couponsThe international reply coupon service enables customers to pre-pay the postage on a reply from a correspondent abroad. Coupons sent abroad may be exchanged for one or more postage stamps representing the minimum postage to be pre-paid on an airmail letter. The coupons cost R22.10 and are available at Post Office branches.

RegistrationLetters and small packets may be registered but not insured in the international mail service.

CUSTOMS AND EXCHANGE CONTROL

Exchange control regulationsExchange control regulations apply equally to postal items as they do to other exports. Generally, items worth more than R1 000.00 require specific export documents to be completed. Details are available at post office branches.

Customs declarationsThe type and extent of customs declarations are regulated by the statutes of the Universal Postal Union and the requirements of destination countries. The following are basic requirements for the various categories of mail.

Article/contents category

Letters and small packets: Letters not containing merchandise, aerograms, greeting cards and postcards

Small packets weighing up to 2kg with contents worth less than R2 000

Small packets up to 2 kg with contents worth more than R2 000

ParcelsAll parcels

Direct publisher’s bags (M bags)Up to R2 000

More than R2 000

Customs documentation

No customs documentation is required.

Attach a fully completed CN22 green customs sticker.

Attach customs forms appropriate to the country of destination. Consult the list overleaf.

CN23, CP71 or PP4 as required for individual destinations. Consult the list overleaf.

Attach a fully completed CN22 sticker.

Attach CN22 and CN23 or PP4 as required by individual destinations.

InsuranceLetter post products – earograms, postcards, letters, small packets, letter packets and M-Bags cannot be insured. These products can be registered, In which case a maximum amount of 30 SDR (Special Drawing Rights) is payable in the event of loss or damage. The postage, excluding the registration fee, is also payable.

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17

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Claims in respect of ordinary letters will not be entertained. The indemnity is payable to the sender, who may waive his rights in favour of the addressee. Claims for consequential losses or loss of profits will not be considered.

Letter po

st rates

Category Airm

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Southern

Rest of the Southern

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Aerograms (per item

) 4.20

4.20

120 x 235m

m

N

o enclosures permitted

10g

Postcards (per item)

5.70 5.70

3.50 3.40

120 x 235mm

Must not be enveloped

10g

Small letters (per item

) 5.10

6.60 4.30

5.60 120 x 235m

m

5mm

50g

Medium

letters (per item)

18.60 22.40

15.00 16.90

250 x 176mm

10m

m

250g

Large letters (per item)

28.90 38.00

23.60 25.40

353 x 250mm

30m

m

300g

Small packets (per 100 g)

16.30 28.80

12.60 14.40

Length, width and depth com

bined may not exceed 900m

m,

2kg

and the greatest dimension m

ay not exceed 600mm

.**

Direct publishers bags (per kg) 62.10

177.70 31.00

37.20 Length + girth m

ay not exceed 2m,

5kg*** 20kg

m

aximum

length may not exceed 1,05m

.

Registration fee (per item)

26.60 26.60

26.60 26.60

Express delivery fee (per item)

30.10 30.10

30.10 30.10

International reply coupon 22 .10

22.10 22.10

22.10

International mail, continued

Large parcel rates (all prices shown in rands)

Zone A

Zone B

Zone C

Zone D

Zone E

Zone F

PARCELCHARGINGZONE AIR MAIL SURFACE MAIL

Zone coverage #

Botswana, Comoros, Kenya, Namibia, Seychelles, Swaziland, Ascension andSt Helena.

Angola, Lesotho, Ma dagascar, Mozam bique, Réunion, Rwanda, Uganda, Zam bia and Zimbabwe.

Northern Africa and the Middle East. Major destinations in this zone include Israel, Nigeria and Ghana.

Europe, Russian Federation and former USSR states. Major destinations in this zone include Austria, Germany, Great Britain, France, Italy, Netherlands and Switzerland.

Americas and the Caribbean (except Canada). Major destinations in this zone include the United States of America.

Asia Pacific and Canada. Major destinations in this zone include Australia, Canada, China, Japan and New Zealand.

Rate per Plus rate Rate per Plus rate parcel per 100g or parcel per 100g or part thereof part thereof

104.80 3.20 99.50 1.30

154.50 4.00 154.50 2.50

154.50 14.40 143.90 4.00

159.90 13.20 151.00 2.80

119.00 20.60 119.00 4.50

113.60 18.40 111.10 2.80

# An expanded list of the countries and their charging zones is provided overleaf together with information about customs documentation required for those countries. Information about countries not listed can be obtained from your local Post Office.

18

19

Maximum dimensionsThe length and girth may not be more than 2 metres and the maximum length not more than 1 metre.

InsuranceParcels – parcels can be insured to certain countries. The maximum insured value differs from country to country and details can be obtained from your local post office. Indemnity is paid on ordinary parcels that are lost or dam-aged. The amount payable is 40 SDR per parcel plus 4.50 SDR per kg. The post-age is also refundable. The indemnity amount may not exceed the actual value of the parcel. The indemnity is payable to the sender, who may waive his rights in favour of the addressee. Claims for consequential losses or loss of profits will not be considered.

Customs clearance (Handling fee)A customs clearance fee of R35.00 is charged on all incoming parcels and R18.00 on all other postal items. This fee is charged by the Post Office to cover costs incurred in clearing the parcel/postal item on behalf of the addressee. This fee is levied over and above any customs duties, VAT, etc charged by SARS or any other entities and is levied even if no other charges are due.

More detailsPlease enquire at your local Post Office for more details about any service suspensions.

Charging zones for letters, parcels and customs documentation requirements for parcels

Country Zones Customs docs for parcels Letter Parcel post post


Afghanistan. . ROW . .F . . . .CN23 CP71Algeria . . . . . . ROW . .C. . . .CN23 CP71 Albania. . . . . . ROW . .D. . . .CN23 CP71 Angola . . . . . . SA . . . .B. . . .CN23 CP71 Andorra . . . . . ROW . .D. . . .CN23 CP71Antigua/Bar . . ROW . .E . . . .PP4Armenia. . . . . ROW . .D. . . .CN23 CP71Argentina. . . . ROW . .E . . . .CN23 CP71Ascension . . . ROW . .A. . . .PP4Austria . . . . . . ROW . .D. . . .CN23 CP71Australia . . . . ROW . .F . . . .PP4Azerbaijan . . . ROW . .D. . . .CN23 CP71Azores . . . . . . ROW . .D. . . .CN23 CP71Bahamas . . . . ROW . .E . . . .PP4Bahrain . . . . . ROW . .C. . . .PP4Bangladesh . . ROW . .F . . . .CN23 CP71Barbados . . . . ROW . .E . . . .CN23 CP71Belize . . . . . . . ROW . .E . . . .PP4Belgium . . . . . ROW . .D. . . .CN23 CP71Byelorussia . . ROW . .D. . . .CN23 CP71Benin . . . . . . . ROW . .C. . . .CN23 CP71Bermuda . . . . ROW . .E . . . .PP4Bhutan . . . . . . ROW . .F . . . .CN23 CP71Bolivia . . . . . . ROW . .E . . . .CN23 CP71Bosnia . . . . . . ROW . .D. . . .CN23 CP71Botswana. . . . SA . . . .A. . . .PP4Brazil . . . . . . . ROW . .E . . . .CN23 CP71Bulgaria . . . . . ROW . .D. . . .CN23 CP71Burundi . . . . . SA . . . .C. . . .CN23 CP71Burkina Faso . ROW . .C. . . .CN23 CP71Brunei/Dar. . . ROW . .F . . . .PP4Cameroon . . . ROW . .C. . . .CN23 CP71Cambodia . . . ROW . .F . . . .CN23 CP71Canada. . . . . . ROW . .F . . . .PP4Cape Verde . . ROW . .C. . . .CN23 CP71Central Africa ROW . .C. . . .CN23 CP71Chad. . . . . . . . ROW . .C. . . .CN23 CP71Chile . . . . . . . . ROW . .E . . . .CN23 CP71

China Peo. Re ROW . .F . . . .PP4Colombia . . . . ROW . .E . . . .CN23 CP71Comoros . . . . SA . . . .A. . . .CN23 CP71Congo (DRC) . SA . . . .C. . . .CN23 CP71Congo (PR) . . SA . . . .C. . . .CN23 CP71Costa Rica . . . ROW . .E . . . .CN23 CP71Croatia . . . . . . ROW . .D. . . .CN23 CP71Cuba. . . . . . . . ROW . .E . . . .CN23 CP71Cyprus . . . . . . ROW . .D. . . .PP4Czech Rep.. . . ROW . .D. . . .CN23 CP71Denmark . . . . ROW . .D. . . .CN23 CP71Djibouti . . . . . ROW . .C. . . .CN23 CP71Dodecanese Is ROW . .D. . . .CN23 CP71Dominica . . . . ROW . .E . . . .PP4Dominican R.. ROW . .E . . . .CN23 CP71Dubai . . . . . . . ROW . .C. . . .PP4Ecuador . . . . . ROW . .E . . . .CN23 CP71Egypt . . . . . . . ROW . .C. . . .CN23 CP71El Salvador . . ROW . .E . . . .CN23 CP71Equator Gui. . ROW . .C. . . .CN23 CP71Estonia. . . . . . ROW . .D. . . .CN23 CP71Ethiopia . . . . . ROW . .C. . . .CN23 CP71Fiji. . . . . . . . . . ROW . .F . . . .PP4Finland. . . . . . ROW . .D. . . .CN23 CP71France . . . . . . ROW . .D. . . .CN23 CP71French Guyana ROW . .E . . . .CN23 CP71Gabon . . . . . . SA . . . .C. . . .CN23 CP71Gambia . . . . . ROW . .C. . . .PP4Germany . . . . ROW . .D. . . .CN23 CP71Georgia . . . . . ROW . .D. . . .CN23 CP71Ghana . . . . . . ROW . . . . . . .PP4Great Britain . ROW . .D. . . .PP4Greece . . . . . . ROW . .D. . . .CN23 CP71Grenada. . . . . ROW . .E . . . .PP4Guatemala. . . ROW . .E . . . .CN23 CP71Guinea Bissau ROW . .C. . . .CN23 CP71Guinea Rep . . ROW . .C. . . .CN23 CP71Guyana . . . . . ROW . .E . . . .PP4

Haiti . . . . . . . . ROW . .E . . . .CN23 CP71Hawaii . . . . . . ROW . .E . . . .PP4Honduras . . . . ROW . .E . . . .CN23 CP71HongKong . . ROW . .F . . . .PP4Hungary . . . . . ROW . .D. . . .CN23 CP71Iceland . . . . . . ROW . .D. . . .CN23 CP71Indonesia. . . . ROW . .F . . . .CN23 CP71India . . . . . . . . ROW . .F . . . .CN23 CP71Iran. . . . . . . . . ROW . .F . . . .CN23 CP71Iraq. . . . . . . . . ROW . .F . . . .CN23 CP71Ireland . . . . . . ROW . .D. . . .PP4Israel . . . . . . . ROW . .C. . . .CN23 CP71Italy . . . . . . . . ROW . .D. . . .CN23 CP71Ivory Coast . . ROW . .C. . . .CN23 CP71Jamaica . . . . . ROW . .E . . . .PP4Japan . . . . . . . ROW . .F . . . .CN23 CP71Jordan . . . . . . ROW . .C. . . .CN23 CP71Kazakhstan . . ROW . .D. . . .CN23 CP71Kenya. . . . . . . SA . . . .A. . . .PP4Kiribati . . . . . ROW . .F . . . .PP4Korea North. . ROW . .F . . . .CN23 CP71Korea South . ROW . .F . . . .CN23 CP71Kuwait . . . . . . ROW . .C. . . .CN23 CP71Kyrgyzstan. . . ROW . .D. . . .CN23 CP71Laos . . . . . . . . ROW . .F . . . .CN23 CP71Latvia . . . . . . . ROW . .D. . . .CN23 CP71Lesotho . . . . . SA . . . .B. . . .PP4Lebanon. . . . . ROW . .C. . . .CN23 CP71Liberia . . . . . . ROW . .C. . . .CN23 CP71Libya . . . . . . . ROW . .C. . . .CN23 CP71Liechtenstein. ROW . .D. . . .CN23 CP71Lithuania . . . . ROW . .D. . . .CN23 CP71Luxembourg . ROW . .D. . . .CN23 CP71Macao . . . . . . ROW . .F . . . .PP4Macedonia. . . ROW . .D. . . .CN23 CP71Madagascar . SA . . . .B. . . .CN23 CP71Malawi . . . . . . SA . . . .A. . . .PP4Mali . . . . . . . . ROW . .C. . . .CN23 CP71Malta . . . . . . . ROW . .D. . . .PP4Malaysia . . . . ROW . .F . . . .CN23 CP71Maldives . . . . ROW . .F . . . .CN23 CP71Mauritius . . . . SA . . . .A. . . .PP4Mauritania . . . ROW . .C. . . .CN23 CP71Mexico . . . . . . ROW . .E . . . .PP4Moldova. . . . . ROW . .D. . . .CN23 CP71Monaco . . . . . ROW . .D. . . .CN23 CP71Mongolia . . . . ROW . .F . . . .CN23 CP71Montenegro. . ROW .D. . . .CN23 CP71Morocco. . . . . ROW . .C. . . .CN23 CP71Mozambique . SA . . . .B. . . .PP4 + CP71Myanmar . . . . ROW . .F . . . .PP4Namibia . . . . . SA . . . .A. . . .PP4Nauru . . . . . . ROW . .F . . . .PP4Nepal . . . . . . . ROW . .F . . . .CN23 CP71Netherlands. . ROW . .D. . . .CN23 CP71New Zealand . ROW . .F . . . .PP4Nicaragua . . . ROW . .E . . . .CN23 CP71Niger . . . . . . . ROW . .C. . . .CN23 CP71Nigeria . . . . . . ROW . .C. . . .PP4Norway . . . . . ROW . .D. . . .CN23 CP71Oman . . . . . . . ROW . .C. . . .PP4Pakistan . . . . . ROW . .F . . . .CN23 CP71

Panama . . . . . ROW . .E . . . .CN23 CP71Papua N G . . . ROW . .F . . . .PP4Paraguay . . . . ROW . .E . . . .CN23 CP71Peru . . . . . . . . ROW . .E . . . .CN23 CP71Philippines. . . ROW . .F . . . .PP4Poland . . . . . . ROW . .D. . . .CN23 CP71Portugal . . . . ROW . .D. . . .CN23 CP71Qatar . . . . . . . ROW . .C. . . .PP4Reunion . . . . . SA . . . .B. . . .CN23 CP71Romania . . . . ROW . .D. . . .CN23 CP71Russia . . . . . . ROW . .D. . . .CN23 CP71Rwanda . . . . . SA . . . .B. . . .CN23 CP71Samoa West . ROW . .F . . . .PP4Sao Tome . . . ROW . .C. . . .CN23 CP71Saudi Arabia . ROW . .C. . . .CN23 CP71Senegal . . . . . ROW . .C. . . .CN23 CP71Serbia . . . . . . ROW . .D. . . .CN23 CP71Seychelles . . . SA . . . .A. . . .PP4Sierra Leone . ROW . .C. . . .PP4Singapore . . . ROW . .F . . . .PP4Slovakia . . . . . ROW . .D. . . .CN23 CP71Slovenia. . . . . ROW . .D. . . .CN23 CP71Solomon Is. . . ROW . .F . . . .PP4Somalia . . . . . Service suspendedSpain . . . . . . . ROW . .D. . . .CN23 CP71Sri Lanka . . . . ROW . .F . . . .PP4St. Christopher . . ROW . .E . . . .PP4StHelena . . . . ROW . .A. . . .PP4St. Vincent . . . ROW . .E . . . .PP4Sudan. . . . . . . ROW . .C. . . .CN23 CP71Suriname. . . . ROW . .E . . . .CN23 CP71Swaziland . . . SA . . . .A. . . .PP4Sweden . . . . . ROW . .D. . . .CN23 CP71Switzerland . . ROW . .D. . . .CN23 CP71Syria. . . . . . . . ROW . .C. . . .CN23 CP71Taiwan . . . . . . ROW . .F . . . .CN23 CP71Tajikistan . . . . ROW . .D. . . .CN23 CP71Tanzania . . . . SA . . . .A. . . .CN23 CP71Thailand. . . . . ROW . .F . . . .PP4Togo. . . . . . . . ROW . .C. . . .CN23 CP71Tonga. . . . . . . ROW . .F . . . .PP4Trinidad . . . . . ROW . .E . . . .PP4Tunisia . . . . . . ROW . .C. . . .CN23 CP71Turkey . . . . . . ROW . .C. . . .CN23 CP71Turkmenistan ROW . .D. . . .CN23 CP71Tuvalu . . . . . . ROW . .F . . . .PP4Uganda . . . . . SA . . . .B. . . .CN23 CP71UAE . . . . . . . . ROW . .C. . . .PP4Ukraine . . . . . ROW . .D. . . .CN23 CP71UK . . . . . . . . . ROW . .D. . . .PP4USA . . . . . . . . ROW . .E . . . .PP4Uruguay. . . . . ROW . .E . . . .CN23 CP71Uzbekistan. . . ROW . .D. . . .CN23 CP71Vanuatu . . . . ROW . .F . . . .PP4Vatican City . . ROW . .D. . . .CN23 CP71Venezuela . . . ROW . .E . . . .CN23 CP71Vietnam . . . . . ROW . .F . . . .CN23 CP71Virgin Is USA. ROW . .E . . . .PP4 Yemen . . . . . . ROW . .C. . . .CN23 CP71Yugoslavia. . . ROW . .D. . . .CN23 CP71Zambia. . . . . . SA . . . .B. . . .PP4Zimbabwe . . SA . . . .B. . . .PP4



These documentation requirements apply to ordinary air and surface parcels. Check at your local Post Office for documentation required for insured and COD parcels and for any country not shown.

20

21

Contact International Mail Centre

011 961 6006/7/8/9/10 or 011 961 6200

031 336 3713/3993/3984

021 590 5715/5716/5718

Expedited Mail Service (EMS)

EMS is an international priority mail service that provides a fast and reliable door-to-door service for the dispatch of urgent goods such as computer material, magnetic tapes, tender documents, business papers, merchandise and samples.

The Postal Service promises to deliver within the following transit times:• SouthernAfrica:3–4workingdaysfromOfficeof Exchange (Johannesburg International Mail Centre)• Restofworld:4–5workingdaysfromOfficeof

Exchange (Johannesburg International Mail Centre)• Themaximumweightis30kgperitem• Theitemsaretrackable• Commercialdocumentsmustbeclearlymarked and be provided with an EMS waybill• Theparcelsmustbecorrectlyaddressedtoa

street address and include a phone number• Inthecaseofdutiableitems,therecipientwillbe

phonedtocollecttheitemsfromthePostOffice againstpositiveidentification.Theitemswillbe

subject to customs inspections• EnquiriesregardinganEMSparcelmustbemade

within 90 days of posting• Senderswillbeheldpersonallyliableforany prohibited articles• Prohibitedarticlesinclude: – Bank notes and coins – Arms and ammunition – Live animals and plants – Liquids – Narcotics – Jewelry and precious metals – Explosives – Perishables – Dangerous chemicals

Sharp instruments and utensils must be well wrapped so as not to injurePostOfficeemployees.Fragileitemslikeornamentsmustalsobe well wrapped to prevent breakage.

Disclaimer:Items may be subjected to delay in the destination country due to customs inspection and any import-related formalities.

Optional insurance at 3% of value, maximum insured value, R5 000

Service available at selected outlets. For enquiries contact our call centre.

Country of destination

30kg30kg30kg20kg20kg30kg20kg30kg20kg20kg30kg50kg30kg20kg30kg20kg20kg30kg20kg30kg20kg30kg30kg30kg30kg30kg10kg30kg30kg20kg30kg20kg30kg20kg10kg30kg30kg20kg30kg30kg50kg30kg30kg20kg20kg30kg30kg30kg30kg30kg31.5kg20kg20kg30kg20kg30kg20kg30kg20kg30kg30kg30kg30kg30kg30kg20kg30kg30kg20kg

Rate (500g)(or part thereof)

Maxweight

Per additi-onal 500g

(or part thereof)

22

Afghanistan R284 R89Albania R284 R58Algeria R284 R58Angola R167 R26Anguilla R306 R89Antigua and Barbuda R306 R89Argentina R306 R89Armenia R284 R78Aruba R306 R89Australia R268 R78Austria R306 R58Azerbaijan R284 R78Bahamas R306 R89Bahrain R278 R58Bangladesh R284 R58Barbados R284 R78Belarus R284 R58Belgium R284 R58Belize R306 R89Benin R306 R78Bermuda R306 R78Bhutan R284 R58Bolivia R306 R78BosniaandHerzegovina R284 R58Botswana R167 R26Brazil R306 R78Brunei Darussalam R284 R58Bulgaria R306 R76Burkina Faso R306 R78Burundi R278 R26Cambodia R284 R58Cameroon R250 R39Canada R306 R89Cape Verde R284 R78Cayman Islands R306 R89Central African Republic R306 R89Chad R306 R78Chile R306 R89China (Taiwan) R306 R78China,People’sRep R306 R89Colombia R306 R89Comores R284 R89Congo, DR R167 R26Congo, Rep of R306 R89Cook Islands R306 R89Costa Rica R306 R89Croatia R284 R58Cuba R306 R78Cyprus R284 R58Czech Rep R284 R58Denmark R306 R58Djibouti R306 R89Dominica R306 R89Dominican Rep R306 R89East Timor R301 R89Ecuador R306 R89Egypt R284 R58El Salvador R306 R89Equatorial Guinea R306 R78Eritrea R306 R78Estonia R306 R58Ethiopia R306 R58Fiji R306 R89Finland R284 R58France R284 R58French Guiana R306 R89French Polynesia R306 R89Gabon R250 R26Gambia R306 R89

23


Maxweight



(or part thereof)

Georgia R284 R78Germany R306 R58Ghana R273 R58Gibraltar R284 R58Great Britain R284 R58Greece R284 R58Grenada R306 R89Guadeloupe R306 R89Guatemala R306 R89Guinea R306 R78Guinea - Bissau R284 R78Guyana R284 R78Haiti R306 R89Honduras R306 R89HongKong R250 R78Hungary R284 R58Iceland R284 R58India R250 R58Indonesia R284 R58Iran R278 R78Iraq R278 R78Ireland R306 R58Israel R306 R78Italy R284 R58Ivory Coast R273 R58Jamaica R306 R89Japan R250 R78Jordan R278 R58Kazakhstan R306 R78Kenya R278 R26Kiribati R306 R89Korea , Rep of (South) R306 R78Korea , PDR (North) R306 R78Kosovo R284 R58Kuwait R284 R58Kyrgyzstan R306 R89Lao,People’sDemRep R306 R89Latvia R306 R58Lesotho R167 R26Liberia R306 R89Libya R278 R78Liechtenstein R284 R58Lithuania R284 R58Luxembourg R284 R58Macao R250 R78Macedonia R284 R78Madagascar R250 R26Malawi R167 R26Malaysia R284 R58Maldives R284 R66Mali R278 R78Malta R284 R78Martinique R306 R89Mauritania R278 R78Mauritius R167 R26Mexico R306 R89Moldova R284 R78Monaco R284 R58Mongolia R306 R89Montenegro R284 R78Morocco R278 R58Mozambique R167 R26Myanmar R306 R89Namibia R167 R26Nauru R306 R89Nepal R278 R58Netherlands R284 R58Netherlands Antilles - Curacao R306 R89- Bonaire, Saba and Sint Eustatius R306 R89- Sint Maarten R306 R89

30kg 30kg30kg30kg30kg30kg20kg20kg20kg30kg20kg20kg30kg20kg30kg30kg20kg35kg30kg20kg30kg30kg20kg30kg30kg20kg30kg30kg20kg31.5kg25kg20kg20kg20kg30kg30kg30kg30kg30kg20kg20kg30kg30kg31kg31.5kg20kg30kg30kg20kg30kg20kg20kg20kg20kg30kg20kg31.5kg30kg30kg30kg30kg30kg20kg30kg20kg20kg30kg

30kg

30kg30kg


Maxweight



(or part thereof)

24

New Caledonia R306 R89New Zealand R268 R89Nicaragua R306 R89Niger R278 R78Nigeria R250 R26Norway R306 R58Oman R284 R58Pakistan R250 R89Palestine no service Panama R306 R89Papua New Guinea R306 R89Paraguay R306 R89Peru R306 R89Philippines R284 R78Poland R306 R58Portugal R284 R58Puerto Rico R306 R78Qatar R278 R58Réunion R250 R26Romania R284 R78Russia R284 R78Rwanda R250 R26Samoa (USA) R306 R78Samoa (Western) R306 R89San Marino R284 R58Sao Tome and Principe R306 R78Saudi Arabia R278 R58Senegal R278 R78Serbia R284 R78Seychelles R250 R26Sierra Leone R278 R89Singapore R284 R78Slovakia R284 R78Slovenia R284 R78Solomon Islands R306 R89Somalia no service South Sudan R273 R26Spain R284 R58Sri Lanka R284 R58St Christopher and Nevis R306 R89St Lucia R306 R89St Vincent and the Grena R306 R89Sudan R278 R78Suriname R306 R78Swaziland R167 R26Sweden R306 R58Switzerland R284 R58Syria R306 R78Tajikistan R306 R89Tanzania R167 R26Thailand R284 R58Togo R278 R89Trinidad and Tobago R306 R78Tunisia R278 R78Turkey R284 R78Turkmenistan R306 R89Turks and Caicos Islands R306 R89Uganda R273 R26Ukraine R306 R78United Arab Emirates R284 R66Uruguay R306 R78USA R323 R78Uzbekistan R306 R89Vanuatu R306 R89Venezuela R306 R89Vietnam R306 R89Yemen R306 R89Zambia R167 R26Zimbabwe R167 R26

30kg 30kg30kg30kg20kg30kg20kg30kg-30kg20kg25kg30kg20kg20kg30kg30kg 30kg20kg31.5kg30kg30kg30kg20kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg20kg–20kg20kg30kg30kg10kg30kg30kg30kg30kg30kg20kg20kg30kg30kg30kg20kg20kg30kg20kg10kg30kg20kg31.5kg30kg31.5kg31kg25kg30kg30kg30kg30kg20kg

25

Philatelic ProductsCommemorative stampsStamps are issued during the course of the year to commemorate special events in the country. More information about these small ambassadors (commemorative envelopes and other philatelic products) can be obtained by contacting Philatelic Services at:Postal address: Private Bag X505, Pretoria, 0001E-mail: [email protected] Telephone number: (012) 845-2814/5Fax number: (012) 804-6745Internet website: www.sapo.co.zaBuy your postage stamps online at www.virtualpostoffice.co.za

Rates for postboxes, private bags and accessories Postboxes

The rates for postboxes are as follows:

Private bagsThe rate for private bags is as follows:

Concession for pensioners

Type New rate

Postboxes (second postal address) R320.00 pa

Key deposit (refundable) R30.00

If the pensioner... Then the rental fee per annum is...

is older than 60 years, earns less than R160.00 paR15 000 per annum and holds aPostbank account

is older than 60 years, earns less than R192.00 paR15 000 per annum and does nothave a Postbank account

New rate

Rental R1009.00 pa

Clearance of private letter boxesThe rates for the daily clearance (excluding Sundays and public holidays) of private letter boxes are:

NB: This is only for clearance – the letter box must be erected at own cost in accordance with Post Office standards.

New rate

Clearance R819.00 pa

RedirectionThe redirection rates are as follows:

NBNew rates effective 01 January 2013 – 31 December 2013.

Poste restantePoste restante (temporary – two months at most) remains free of charge, and a poste restante number can still be obtained free of charge.

Private bags

Item New rate

New locks R95.00 each

Locks with two keys R95.00 each

Period New rate

Up to one month R 41.75

Up to three months R 125.25

Up to six months R250.50

Up to 12 months R535.00

Item New rate

Bag only (70cm x 40cm) R346.00

Bag only (122cm x 66cm) R388.00

Lock with two keys R157.00

Nameplates (set of two) R142.00

Chain (optional) R 53.60

AccessoriesThe rates for accessories are as follows:

26

Millions of people all over South Africa have always relied on Postbank for secure, reliable savings accounts, which offer good interest rates and flexible terms. But did you know that Postbank hasmoreproductsandmorebenefitsthaneverbefore?Whetheryou want to Save, Transact or Invest, Postbank offers some great products,allwithyourfinancialcomfortandsecurityinmind.

For more information, you can contact • YourBranchManageratyourlocalPostOffice• 0800535455(Postbank)• www.postbank.co.za

27

Speed Services CouriersSpeed Services Couriers provides the most extensive express courier network in Southern Africa. Please enquire at Post Office counters for prices.

Speed Services Couriers: DocumentsA document is any form of written communication or article that isaddressedtoaspecificperson,orpersonsoraspecificaddress;and must be conveyed by other than electronic means.

NON DOCUMENTS/PARCELS

Thereafter per kg (or part thereof) R32.10

DOCUMENTS

COUNTER TOMASS500g1kg

1kg2kg3kg4kg5kg6kg7kg8kg9kg10kg11kg12kg13kg14kg15kg16kg17kg18kg19kg20kg21kg22kg23kg24kg25kg26kg27kg28kg29kg30kg

60.9075.00

86.40120.50146.80184.40220.80252.90285.00317.10349.20381.30413.40445.50477.60509.70541.80573.90606.00638.10670.20702.30734.40766.50798.60830.70862.80894.90927.00959.10991.20

1023.30

105.00112.00

125.00143.00176.60205.60235.80267.90300.00332.10364.20396.30428.40460.50492.60524.70556.80588.90621.00653.10685.20717.30749.40781.50813.60845.70877.80909.90942.00974.10

1006.201038.30

COUNTER DOOR

Speed Services Couriers rates:

Note:• AllratesexcludefuelsurchargeandareVATinclusive• Maximumdimensionsallowedfordocumentsare 353mm x 250mm x 30mm• Maximummassallowedfordocumentsis1kg• Feesarebasedonthegreateroftheactualmassorthe

volumetric mass (i.e. length by width by height, (cm) divided by 5000) are charged for non-documents (parcels)

• Optionalliabilitycover,uptoamaximumofR10000perparcel,is available at a premium of 3% of declared/insured value. This option does not apply to parcels containing documents. Please contact 0860 023 133 should you be in need of more coverage

• Fuellevyissubjecttochangedependingonthemovementofthe market

Domestic overnight service:OvernightcourierisavailablefromandtoPostOfficestoresnationwide and all major centres. Overnight delivery is affected by 10:30 the following morning and Early Bird by 09:00 the following morning. Early Bird door delivery is available in major centres only.

All rates exclude fuel surcharge and are VAT inclusive.Fuel levy 21,5% from 1 April 2013.

VALUE ADDED SERVICES PRE-PAID PACKS/STAMPS

COUNTER TO COUNTER

Same day ServiceSaturday Service

After Hours ServiceEarly Bird

1kg Pre-paid pack & stamps2kg Pre-paid stamps5kg Pre-paid stamps

R 670.40R 217.30R 384.40R 125.60

R 7 3.80R 107.50R 205.90

Counter to Counter

Counter to Door

Counter to P.O.Box, Private Bag.

Door-to-door

Same day courier

From Post office for overnight delivery to the receiver’snominatedPostOfficeCounter.PODisavailable

From post office counter to door delivery by 10:30 the next morning. Only applies to major centres.

From the Post Office counter to a nominated P.O.Box or Private Bag.

Collectfromthesender’sdoorforovernightdeliverytothereceiver’sdoorby10:30thenextmorning. Only applies to major centres.

Door delivery on the same day as the collection. Collection from a Post Office or door. This service is only available between major centres and is subject to flight availability. Call 0860 023 133

SSC Document Pack CounterSSC Document Pack Door

R 5.00R 5.00

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Early bird

Saturday service

After hours

International Courier

From The Post office or door and delivered to the door by 09:00 the following morning. This service is only available between major centres.

Door collection or delivery between 09:00 - 12:00 on a Saturday. Items collected or handed in on Fridays will be delivered on Monday, unless this service is selected. Please note Saturday service is available at certain major centres only. Please enquire from our Call Centre 0860 023 133

Door collection or delivery after 18:00 weekdays and 12:00 Saturdays to 08:00 Mondays and public holidays. This service is only available between major centres.

Door delivery only to over 200 international destinations.Documents and parcels (non-documents) up to 20kg per item may be sent

Track and Trace

Insurance and liability

Proof of delivery

All items, international and local, are computer coded and tracked throughout their destination. A unique barcode number is all that is required to trace an item through our system. Track and trace on www.speedservices.co.za or call our 24-hour customer helpline 0860 023 133

Areyousendingvaluableitems?Ifitisavaluable item, please ensure that you insure your item. In the event of loss or damage, due to negligence on the part of Speed Services Couriers, liability is limited to a maximum of R50.00 (fifty rand) per consignment. Optional liability cover, up to a maximum of R10 000 (ten thousand rand) per parcel, is available at a premium of 3% of the declared/insured value. Please consult with our tellers/sales department should you require a quote on insurance cover or contact our call centre on 0860 023 133 for more information.

Additional domestic services

The following are accepted:C4 (324mm X 229mm) and B4 (358mm x 250mm) envelopes or Speed Services Couriers Document Packs for packaging, which are nowavailableatthePostOfficecountersforonlyR5.00each.

A proof of delivery (POD) is available on our website and customer care helpline consultants, who will provide telephonic or hardcopy confirmation of time, date and receiver’sdetails.NoPOD’sareavailableforP.O.Box or Private Bag deliveries.

Speed Services Couriers

• Maximumdimensionsallowedfordocumentsare 353mm x 250mm x 30mm

• Maximummassallowedfordocumentsis1kg

Documents will be limited to a maximum of 10kg, thereafter parcel rates will apply.

INT

ER

NA

TIO

NA

L C

OU

RIE

R D

OC

UM

EN

T E

XP

RE

SS

Mas

s (k

g)

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

5.5

6.0

6.5

7.0

7.5

8.0

8.5

9.0

9.5

10.0

Zo

ne

AZ

on

e B

Zo

ne

CZ

on

e D

Zo

ne

EZ

on

e F

Zo

ne

GZ

on

e H

R 1

82R

254

R 3

25R

397

R 4

32R

468

R 5

02R

543

R 5

79R

613

R 6

51R

689

R 7

22R

760

R 7

96R

829

R 8

66R

907

R 9

39R

976

R

219

R

309

R

402

R

493

R

563

R

602

R

656

R

710

R

764

R

820

R

864

R

909

R

952

R

995

R1 040

R1 086

R1 127

R1 173

R1 214

R1 257

R

248

R

436

R

657

R

875

R1 093

R1 311

R1 458

R1 545

R1 627

R1 708

R1 746

R1 781

R1 817

R1 853

R1 891

R1 927

R1 960

R1 996

R2 032

R2 068

R

277

R

553

R

829

R1 106

R1 383

R1 658

R1 825

R2 015

R2 192

R2 371

R2 457

R2 542

R2 628

R2 713

R2 799

R2 880

R2 965

R3 055

R3 136

R3 223

R

316

R

639

R

956

R1 276

R1 594

R1 916

R2 126

R2 339

R2 551

R2 766

R2 874

R2 986

R3 098

R3 207

R3 317

R3 432

R3 542

R3 650

R3 762

R3 870

R

386

R

764

R1 150

R1 530

R1 896

R2 196

R2 419

R2 641

R2 762

R2 878

R2 997

R3 115

R3 230

R3 352

R3 471

R3 592

R3 704

R3 823

R3 943

R4 061

R

469

R

933

R1 404

R1 870

R2 293

R2 561

R2 852

R3 148

R3 314

R3 484

R3 655

R3 827

R3 994

R4 165

R4 295

R4 426

R4 554

R4 681

R4 811

R4 942

R

639

R1 276

R1 665

R2 214

R2 551

R2 880

R3 157

R3 439

R3 712

R3 992

R4 141

R4 295

R4 443

R4 599

R4 750

R4 903

R5 049

R5 202

R5 354

R5 509

30

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Note:All rates exclude fuel surcharge and are VAT inclusive.Street address only, no PO Box addresses.Surcharge of R77.80 per consignment for outlying areas.Part kg will be charged at the next half – kg.VolumetricchargegreaterofactualmassorLxHxW(cm)/5000.AddoneworkingdayfromPostOffice.Add one working day for outlying areas.

INT

ER

NA

TIO

NA

L C

OU

RIE

R P

AR

CE

L E

XP

RE

SS

Mas

s (k

g)

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

5.5

6.0

6.5

7.0

7.5

8.0

8.5

9.0

9.5

10.0

Zo

ne

AZ

on

e B

Zo

ne

CZ

on

e D

Zo

ne

EZ

on

e F

Zo

ne

GZ

on

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R

325

R

397

R

468

R

543

R

579

R

613

R

651

R

689

R

722

R

760

R

796

R

829

R

866

R

907

R

939

R

976

R1 004

R1 029

R1 055

R1 084

R

364

R

456

R

543

R

631

R

689

R

741

R

796

R

850

R

907

R

958

R

997

R1 044

R1 087

R1 129

R1 177

R1 217

R1 258

R1 308

R1 347

R1 390

R

448

R

673

R

894

R1 123

R1 340

R1 475

R1 612

R1 752

R1 825

R1 891

R1 938

R1 989

R2 028

R2 066

R2 107

R2 145

R2 186

R2 222

R2 263

R2 301

R

639

R

913

R1 189

R1 467

R1 746

R2 017

R2 199

R2 372

R2 547

R2 640

R2 762

R2 885

R3 006

R3 128

R3 253

R3 380

R3 499

R3 624

R3 741

R3 868

R

681

R

999

R1 321

R1 635

R1 951

R2 260

R2 485

R2 700

R2 910

R3 123

R3 275

R3 420

R3 571

R3 718

R3 868

R4 019

R4 165

R4 312

R4 463

R4 613

R

724

R1 106

R1 489

R1 870

R2 258

R2 637

R2 867

R3 102

R3 335

R3 571

R3 738

R3 914

R4 081

R4 250

R4 421

R4 588

R4 757

R4 931

R5 100

R5 268

R

850

R1 320

R1 784

R2 258

R2 717

R3 189

R3 505

R3 824

R4 141

R4 463

R4 677

R4 886

R5 100

R5 317

R5 524

R5 740

R5 873

R6 005

R6 139

R6 274

R1 033

R1 654

R2 273

R2 899

R3 518

R4 139

R4 510

R4 845

R5 176

R5 511

R5 666

R5 821

R5 977

R6 128

R6 284

R6 440

R6 598

R6 752

R6 907

R7 061

INT

ER

NA

TIO

NA

L C

OU

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R P

AR

CE

L E

XP

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nt.

Mas

s (k

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10.5

11.0

11.5

12.0

12.5

13.0

13.5

14.0

14.5

15.0

15.5

16.0

16.5

17.0

17.5

18.0

18.5

19.0

19.5

20.0

R1 106

R 1 133

R 1 157

R1 185

R1 212

R1 236

R1 262

R1 289

R1 317

R1 343

R1 368

R1 392

R1 420

R1 447

R 1 476

R 1 499

R1 524

R1 550

R1 578

R 1 603

R1 435

R1 479

R1 522

R1 565

R1 610

R1 650

R1 696

R1 740

R1 782

R1 827

R1 870

R 1 912

R 1 955

R 1 998

R 2 044

R 2 085

R 2 129

R2 174

R2 214

R2 260

R 2 335

R2 369

R2 403

R2 434

R2 466

R2 498

R2 534

R2 563

R 2 596

R 2 628

R 2 662

R 2 692

R 2 728

R 2 759

R2 792

R2 824

R2 858

R2 891

R2 922

R2 954

R3 949

R4 032

R4 113

R 4 192

R4 276

R 4 358

R 4 436

R 4 519

R 4 600

R 4 681

R 4 760

R4 845

R4 924

R5 005

R5 089

R5 171

R5 252

R5 332

R5 416

R5 495

R 4 707

R 4 805

R4 903

R4 997

R5 095

R 5 189

R5 287

R5 379

R5 477

R5 574

R5 669

R5 766

R5 860

R5 958

R6 056

R6 150

R6 248

R6 340

R6 438

R6 532

R5 371

R5 477

R5 582

R5 683

R5 789

R5 891

R5 992

R6 098

R6 201

R6 306

R6 408

R6 511

R6 619

R6 718

R6 822

R6 923

R7 027

R7 134

R7 238

R7 341

R6 407

R6 538

R6 672

R6 803

R6 939

R7 071

R7 200

R7 336

R7 467

R7 601

R7 734

R7 866

R8 001

R8 133

R8 254

R8 373

R8 491

R8 607

R8 724

R8 842

R7 200

R7 342

R 7 484

R 7 621

R7 761

R7 906

R8 045

R8 187

R8 325

R8 470

R8 607

R8 746

R8 888

R9 026

R9 170

R 9 308

R9 448

R9 591

R9 730

R9 872

Zo

ne

AZ

on

e B

Zo

ne

CZ

on

e D

Zo

ne

EZ

on

e F

Zo

ne

GZ

on

e H

R26 R30 R51 R71 R85 R90 R103 R130

Thereafter per 500gZone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H

Fuel levy 21,5% from 1 April 2013.All rates exclude fuel surcharge.

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Street Addresses Only – no PO Box Addresses

Please choose destination starting letter for appropriate tablePlease take note of the Documentation Requirements:

International destination countries and zone classification

Country Zone Transit time Country Zone Transit time (Working days) (Working days)Gateway city Docs Non docs Gateway city Docs Non docs

A Afghanistan H 3-4 4-5 Kabul Albania H 3-4 4-5 Tiran Algeria G 3-4 4-5 Algiers American Samoa H 3-4 4-5 Pago Pago Andorra E 3 4 Andorra la Vella Angola G 3-4 4-5 Luanda Anguilla H 3-4 4-5 The Valley Antigua H 3 4 St. Johns Argentina H 3 4 Buenos Aires Armenia G 3-4 4-5 Yerevan Aruba H 3-4 4-5 Oranjestad Australia F 3-4 4 Canberra (Sydney) Austria F 2-3 3-4 Vienna Azerbaijan G 4-5 4-5 Baku Azores H 4 5 Ponta Delgada

B Bahamas H 3 4 Nassau Bahrain G 3 4 Manama Bangladesh H 3-4 Dhaka Barbados H 3 4 Bridgetown Belarus H 3-4 4-5 Minsk Belgium E 2-3 3 Brussels Belize H 3 4 Belmopan Benin H 3 4 Porto Novo Bermuda H 3 4 Hamilton Bhutan H 4 5 Thimphu Bolivia H 3 4 La Paz Bonaire H 4 5 Kralendijk Botswana A 1-2 2-3 GaboroneBosnia G 3-4 4-5 SarajevoBrazil G 3 4 Brasilia (Rio de Janiero) British Virgin Islands H 4 5 Road Town

BBrunei H 3-4 4-5 Bandar Seri Begawan Bulgaria G 3 4 Sofia Burkina Faso H 4 5 Ouagadougou Burundi D 3-4 4-5 Bujumbura

C Cambodia H 4 5 Phnom Penh Cameroon G 4 5 Yaounde Canada G 2-3 4-5 Ottawa Canary Islands G 3-4 3-4 Las Palmas Cape Verde Islands H 4 5 Praja Caribbean Islands H 4 5 - Cayman Islands H 3 4 George Town Central African Republic H 3-4 4-5 Bangui Chad H 3-4 4-5 N’ Djamena Channel Islands E 2 3 Guernsey Chile H 3 4 Santiago China G 4 4-5 Beijing Colombia H 3-4 4-5 Bogotá Comores H 3-4 4-5 Moroni Congo H 3-4 4-5 BrazzavilleCongo DRC H 3-4 4-5 Kinshasa Cook Islands H 4 5 - Costa Rica H 3 4 San José Croatia G 3 4 Zagreb Cuba H 4-5 5-6 Havana Curaçao H 4 5 Willemstad Cyprus E 3 4 Nicosia Czech & Slovac G 3-4 4-5 Prague

D Denmark F 2-3 3 Copenhagen Djibouti G 4 5 Djibouti

DDominica H 3 4 Roseau Dominican Republic H 3 4Santo Domingo

E Ecuador H 3 4 Quito Egypt G 3 4 Cairo El Salvador H 3 4 San Salvador Equatorial Guinea H 5 6 Malabo Eritrea H 5 6 Asmara Estonia H 3 4 Tallinn Ethiopia H 4 5 Addis Ababa

F Falkland Islands H 6 7 Stanley Faroe Islands H 6 7 TorshavnFiji Islands H 4 5 Suva Finland F 2-3 3-4 Helsinki France E 2-3 3 Paris French Guiana H 3-4 4-5 Cayenne G Gabon H 4 5 Libreville Gambia G 4 5 Banjul Georgia G 3 4 Tbilisi Germany F 2-3 2-3 Berlin Ghana G 3-4 4-5 Accra Gibraltar H 3 4 Gibraltar Greece E 2-3 3 Athens Greenland H 4 5 Godthaab Grenada H 4 5 St. George Guadeloupe H 4 5 Pointe-a-Pitre Guam H 4 5 Hagatna Guatemala H 4 5 Guatemala City Guernsey E 4 5 -Guinea H 4 5 Conakry Guinea-Bissau H 4 5 Bissau Guyana H 4 5 -

H Haiti H 3-4 4-5 Port-au-Prince Honduras H 4 5 Tegucigalpa Hong Kong F 3 4 Kowloon Hungary G 3 4 Budapest

I Iceland H 3 4 Reykjavik India G 3-4 4-5 Delhi Indonesia G 3 4 Jakarta Iran H 4-5 4-5 Tehran Ireland E 2-3 3 Dublin Israel F 2-3 4 Jerusalem Italy E 2-3 2-3 Rome Ivory Coast G 3 4 Abidjan

J Jamaica H 4 5 Kingston Japan G 3-4 3-4 Tokyo Jersey E 4 5 -Jordan H 2-3 3-4 Amman

KKazakhstan G 4-5 4-5 Astana Kenya C 1-2 2-3 Nairobi Kiribati H 4 5 Tarawa Kuwait G 3 4 Kuwait Kyrgyzstan G 5 5 Bishkek

L Laos H 5 6 Vientiane Latvia H 4-5 4-5 Riga Lebanon F 3 4 Beirut Lesotho A 1 2 Maseru Liberia H 4 5 Monrovia Libya H 4-5 5-6 Tripoli Liechtenstein E 3-4 4 Vaduz Lithuania H 3-4 4-5 Vilnius Luxembourg E 2-3 3 Luxembourg

M Macau F 3-4 4-5 Macau Macedonia H 4 5 Skopje Madagascar G 3 4 Antananarivo Madeira H 2-3 3-4 Funchal Malawi C 1-3 2-4 Lilongwe Malaysia F 3 4 Kuala Lumpur Maldives H 3-4 4-5 Male Mali G 4 5 Bamako Malta G 3 4 Valletta


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M Marshall Islands H 5 6 Majuro Martinique H 3 4 Fort-de-France Mauritania H 3-4 4-5 Nouakchott Mauritius C 1-3 2-3 Port Louis Mexico G 3 4 Mexico City Moldova H 3 4 Chisinau Monaco E 2-3 3-4 Monte Carlo Mongolia H 4 5 Ulan Bator Montserrat H 3 4 Brades (Plymouth) Morocco H 3 4 Rabat Mozambique C 1-2 2-3 Maputo Myanmar (Burma) H 4 5 Rangoon

N Namibia B 1-2 2-3 Windhoek Nauru H 5 6 - Nepal H 4 5 Kathmandu Netherlands E 2-3 2-3 Amsterdam Nevis H 3 4 Willemstad New Caledonia G 4 5 Nouméa New Zealand G 3-4 4-5 Wellington Nicaragua H 4 4-5 Managua Niger H 4 5 Niamey Nigeria G 3-4 4-5 Lagos Niue H 4 5 Alofi Norway F 2-3 3-4 Oslo

O Oman G 2 4 Muscat

P Pakistan H 3 4 Islamabad Panama H 3 4 Panama City Papua New Guinea H 4 5 Port Moresby Paraguay H 3 4 Asunciòn Peru H 3 4 Lima Philippines G 3 4 Manila Poland G 3 4 Warsaw Portugal E 2-3 3 Lisbon Puerto Rico H 3 4 San Juan

Q Qatar G 3 4 Doha

R Réunion Island G 3 4 St. Denis Romania G 3 4 Bucharest Russia G 3-4 4-5 Moscow Rwanda D 4 5 Kigali

S South Korea G 3-4 4-5 Seoul San Marino E 3 4 San Marino Sao Tomé & PrÌncipe H 5 6 Sao Tomé Saudi Arabia G 3 4 Riyadh Senegal G 4 5 Dakar Seychelles H 4 5 Victoria Sierra Leone H 4 5 Freetown Singapore F 3 4 Singapore Slovakia G 4 5 Bratislava Slovenia G 4 5 Ljubljana Solomon Islands H 4 5 Honiara Somalia H 4 5 Mogadishu South Korea G 3-4 4-5 Seoul Spain E 2-3 3 Madrid Sri Lanka G 4 5 Colombo St. Barthelemy H 4 5 - St. Eustatius H 4 5 Oranjestad St. Kitts H 4 5 Basseterre St. Lucia H 4 5 Castries St. Maarten H 4 5 Phillipsburg St. Vincent H 4 5 Kingstown Sudan H 4 5 Khartoum Suriname H 3-4 4-5 Paramaribo Swaziland A 1 2 Mbabane Sweden E 2-3 3 Stockholm Switzerland F 2-3 Berne Syria H 3 4 Damascus

T Tahiti H 4 5 Papeete Taiwan F 4 5 Taipei Tajikistan G 4 5 Dushanbe

T Tanzania D 2-3 3-4 Dar Es Salaam Thailand F 3 4 Bangkok Togo H 4 5 Lomé Tonga H 4 5 Tongatapu Trinidad & Tobago H 4 5 Port of Spain Tunisia H 3 4 Tunis Turkey H 3 4 Ankara Turkmenistan Ashkhabad Turks & Caicos Islands 4 5 Grand Turk (Clockburn T)

UUganda D 2-3 2-3 Kampala Ukraine G 3 4 Kiev United Arab Emirates G 3 3-4 Dubai United Kingdom D 1-2 2-3 London Uruguay H 3 4 Montevideo USA G 2-3 3-4 Washington DC Uzbekistan G 4-5 4-5 Tashkent

V Vanuatu H 3 4 Port-Vila Venezuela H 3 4 Caracas Vietnam G 3 4 Hanoi W Western Samoa G 4 4-5 Apia

Y Yemen G 3 4 Aden Yugoslavia G 5 6 Belgrade

Z Zambia C 1-2 2-3 Lusaka Zimbabwe C 1-2 2-3 Harare

• SurchargeofR77.80perconsignmentforoutlyingareas• Transittimescalculatedinworkingdays• TimesquotedExJohannesburg• AddonedayfrompostofficeandregionsotherthanGauteng• Transittimescalculatedtomajorcentres


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Tips to get your letter delivered on time, every time:

• Ensurethattheaddressesarecorrect;checkthespellingofsurnames, street names and towns

• Ensuretheaddressiswritteninblackink,writeclearlyandalways include a postcode

• Youcancheckpostcodesonwww.postoffice.co.za• Alwaysincludeyourownaddressonthebackoftheenvelope• Remembertoputtherightstamponeachandeverymailitem• Foroverseasmail,makesureyouallowatleastfourtofive

weeks delivery for sea and surface mail • Airmailtoalloverseascountriesshouldbepostedatleastten

days in advance• UtiliseSpeedServicesCouriersforallyourovernightcourier

requirements• Beawareofstandardmailspecificationsandavoidsending

oversized envelopes and parcels over 1kg via standard mail • Ifyouareunsureofwhatcanorcan’tbesentviathenormal

postal service, call Customer Services on 0860 111 502 or visit yournearestPostOfficeforadvice

• Ifyouareexpectingaparcel,askthesenderforthetrackingnumber

• RememberthatparcelsneedtobecollectedfromyourlocalPostOfficecounter,astheydonotfitintoapostbox

• Packageparcelscarefully–useasturdyboxwithplentyofpadding if sending a gift (Easypost boxes are on sale at Post Officebranches)

• Ifyoususpecttamperingwithyourparcel,reportittotheCrimeBusterHotlineon0800020070

Tips on a correctly addressed envelope, see diagram:

Theuseofprivatelogo’stobedoneinconsultationwiththeRegional Sales Manager.

For more information on any of these products and services, call our Customer Care line: 0860 111 502 or one of our Regional Sales Offices:

Western Cape(021) 590 5553

Eastern Cape(041) 508 4223

KwaZulu-Natal(031) 336 3582

Central Province(051) 402 4011

Witwatersrand(011) 495 0704

Northern Region(012) 339 7144

or write to:The General Manager SalesSA Post OfficePO Box 10 000 Pretoria0001

For more information on different services. Call Customer Care of different departments on:

Speed Services Contact Centre: 0860 023 133

Post Box Enquiries: 0860 086 860

Transport and Logistics (bad driving): 0800 118 331

Docex: 0861 335 544

Postbank Contact Centre: 0800 535 455

Telemarketing: 0860 080 080

Date post:	24-Oct-2015
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