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Ravenswood HOA General Information (1)

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  • Ravenswood

    Homeowners Association

    General Information

    Updated December 29, 2014

    Disclaimer: The information in the following pages does not constitute a formal, legal

    document. It has been prepared by the Ravenswood Secretary in order to help Ravenswood

    residents find information about the community and their HOA quickly and easily. Every effort

    has been made to present the information accurately. However, if any discrepancies exist

    between the information on these pages and that which is set forth in Ravenswoods Declaration of Condominium Ownership or in Ravenswoods Code of By-Laws, then homeowners should know that those documents are the absolute governing documents for the community.

  • 2

    Table of Contents

    Page

    HOW THE HOA WORKS 1

    Responsibilities of the HOA 1

    Responsibilities of Homeowners 2

    Companies Providing Services for the HOA 2

    HOA Board of Directors 3

    COMMUNITY POLICIES AND GUIDELINES 4

    ACTIVITIES & FUN STUFF 12

    Committees 12

    CLUBHOUSE 15

    Workout Room 15

    Storage Room by Kitchen 15

    How to Reserve the Clubhouse 15

    FREQUENTLY ASKED QUESTIONS 17

    General Questions about the HOA 17

    Questions about Maintenance/Repair Issues 17

    Questions about Community Policies and Guidelines 18

    Questions Regarding the Developer (Kalan Homes) 18

    Questions about Services Provided by the HOA 19

    Other FAQs 19

  • 1

    HOW THE HOA WORKS

    First, an explanation of two important documents: The Declaration of Condominium Ownership

    (Declaration) is like the communitys Constitution it lays out the guidelines for the community. The Code of By-Laws (By-Laws) governs how the HOA operates. On the following pages, you will find references to these documents where you can find the legal

    language about certain topics. For example, Declaration 6 means that the full information

    regarding the topic can be found in section 6 of the Declaration.

    As an owner at Ravenswood, you own a percentage of the communitys Common Areas, which are owned and available for use by all Ravenswood homeowners. In addition, you are granted

    use of certain areas that are designated Limited Common Areas (owned by all Ravenswood

    homeowners but designed for use by one or more, but not all, owners).

    Examples of Ravenswood Common Areas (see Declaration 6 for complete list):

    All land in the community (except that which is still under development, which belongs to the developer); note that your yard is actually a Common Area

    Foundations, roofs, and exterior wall surfaces of the buildings

    Clubhouse and its furniture and fixtures, including the pool

    Streets (privately owned by Ravenswood)

    Examples of Ravenswood Limited Common Areas (see Declaration 7 for complete list):

    Condo entryways

    Patios, porches, and courtyards and fences/gates around patios or courtyards

    Driveways and sidewalks serving a particular condo to which there is direct access

    Air conditioning compressors for individual condos

    Exteriors of doors, windows, and frames of the perimeter walls of a condo

    The majority of your monthly HOA fees are used to pay the general expenses incurred in

    maintaining the Common Areas and some Limited Common Areas. A portion of your fee goes

    into a reserve fund intended for deferred maintenance (performed less frequently than yearly, to

    maintain an assets useful life) and to purchase or replace assets that have a useful life over one year (examples: new roofs, painting of building exteriors; see By-Laws 6.04 for complete list).

    Responsibilities of the HOA

    The HOA is responsible for the maintenance and repair of the exterior of all buildings as well as

    all driveways, streets, lawns and landscaping (unless otherwise specified here or in the

    Community Policies and Guidelines), street lighting, improvements to the community entrance,

    and the clubhouse. The HOA also hires a property management company (currently Main Street

    Management) to manage the day-to-day operations of the community. Basically, you control the

    inside of your condominium, and the HOA maintains and manages everything else.

    In addition, the HOA master insurance policy covers replacement cost of your complete condo as

    purchased. So if you made improvements after you closed on your condo, or (if you are not the

    original owner) if improvements were made any time after the original purchase of the unit, the

    HOA policys replacement cost does not include any extra cost of those improvements.

  • 2

    Responsibilities of Homeowners

    Any maintenance on or replacement of the air conditioning compressor for your unit. (By-Laws 501.d)

    Replacement of broken windows if just the glass, and not the frame or grille, is damaged. (However, in the event of a natural disaster like a tornado, the HOA insurance will pay

    for broken windows.)

    Watering of plants and grass around your unit.

    Pest control. (You can either do this yourself or hire a professional to do it. Many residents use Reliable Exterminators, and they may offer a discounted rate if you tell

    them you are a Ravenswood resident.)

    Insurance coverage for any additional value added by improvements made after the condos original purchase date, as well as your personal property such as furniture, window and wall coverings, clothing, and personal possessions.

    Companies Providing Services for the HOA

    The following are the companies that we currently have contracted with to perform regular

    maintenance services in our community:

    Pond Maintenance

    Hoosier Aquatic Care, Inc.

    Services Performed: Between April 1 and October 31, survey pond every eight business days

    and treat for algae and submersed weeds when necessary.

    Cleaning of Clubhouse

    Kevin Van Gorder

    Services Performed: In addition to sweeping/vacuuming/mopping floors and emptying all trash,

    the following: Foyer (clean doors/windows), Kitchen (clean and sanitize counters, sink,

    microwave; clean exterior of stove, refrigerator, cabinets), Common Areas (dust all shelves,

    lighting, furniture; clean table tops; clean sliding glass doors), Exercise Room (clean and sanitize

    equipment), and Restrooms (clean and sanitize fixtures and partitions).

    Window Washing

    Window Genie

    Services Performed: Wash outside of windows once or twice a year (frequency is decided by

    the board, with input from residents). Residents can pay extra to have Window Genie wash the

    insides of their windows when Window Genie is in our community.

    Lawn Care and Snow Removal

    Lawn & Shrub

    Services Performed:

    Lawn care: Spring clean-up (removing debris that accumulated over winter, light pruning,

    cutting back ornamental grass), pre-emergent weed control, mulching, post-emergent weed

    control, weekly mowing during growing season, pruning, leaf removal, and final clean-up

    (removing any remaining leaves, cutting back spent perennials).

  • 3

    Snow removal: Removal of snow from street, driveways, clubhouse parking lot, and sidewalks,

    when two inches of snow have fallen.

    Pool

    Crystal Clear Pools

    Services Performed: In addition to some specific tasks related to opening and closing the pool,

    daily visits to remove any debris, testing chemical balance and adjusting as necessary, adding

    water if necessary, and completing paperwork required by county health department.

    HOA Board of Directors

    According to the Ravenswood By-Laws, the Board of Directors must include a President, Vice

    President, Secretary, and Treasurer. Other officer positions can be added at the boards discretion. (By-Laws 4.01) One person can hold two board positions simultaneously, but the

    same person cannot act as both President and Secretary. (By-Laws 4.01) The board can also

    appoint officers who sit on the board but do not have voting privileges. On an annual basis,

    Ravenswood residents elect who they want on the board. The board members themselves elect

    the specific officers. (By-Laws 4.02) In January 2014, our first board consisting of only residents

    (no longer involving the developer) was formed. Two officers (Assistant Vice President and

    Treasurer) in this first board will serve one-year terms and three officers (President, Vice

    President, and Secretary) will serve two-year terms. (By-Laws 3.04) After this first year, all

    officers will serve two-year terms so that two board members will be elected at each annual

    meeting. (By-Laws 3.04)

    Current board officers:

    President: Jon Gallipo

    Vice President: Cindy Warren

    Assistant Vice President: Tony Gascho

    Treasurer: Judi Austin

    Secretary: Amy Ratcliffe

    Formal Meetings

    We have an annual meeting, for the purpose of electing board members, and we also hold a

    meeting to approve the annual budget. All owners will be notified of any formal meeting by mail

    at least ten days before the meeting is to be held. A quorum must be present to hold the meeting.

    A quorum is a majority of owners. (By-Laws 2.05f)

    Annual Meetings

    An annual meeting must be held within six months of close of the fiscal year. (By-Laws 2.02)

    Our fiscal year is January 1December 31, so we have to hold an annual meeting sometime between January 1 and June 30. Since we have residents who leave for the winter, we try to hold

    the annual meeting in June, when most seasonal residents have returned. The main purpose of

    the annual meeting is to elect the board.

  • 4

    COMMUNITY POLICIES AND GUIDELINES

    The Ravenswood policies and guidelines are designed to maintain an attractive and relatively

    uniform look to our community, to keep our common areas safe for use and in good repair, and

    to maintain our property values. Please familiarize yourself with the policies and guidelines,

    which are included below. There are extra copies of the guidelines in a folder on the wall in the

    clubhouse near the calendar.

    ***************************************************************************

    These guidelines have been set forth to expand upon and detail the information found in the

    Condominium Declaration and By-Laws under which Ravenswood at Hickory Ridge

    Condominium Association operates. All residents are asked to support these guidelines in order

    that the community will be a more attractive and harmonious place to live.

    I. Personal Property

    All personal property, such as lawn chairs, bicycles, tables, etc., must be kept inside the patio or

    porch area or the garage. Personal property maintained within the patio area may not be visible

    above the patio fence, with the exception of patio furniture that was constructed and sold for

    outdoor use (not temporary or folding furniture), patio umbrellas, and grills.

    Abbey and Canterbury homes may place patio furniture in black, white, or verde (dark green)

    (that was constructed and sold for outdoor use, not temporary or folding style or made of plastic)

    on the concrete pad outside the front door in front of the veranda (a maximum of one table and

    two chairs or a stationary bench) with approval from the HOA.

    Nothing may be hung or displayed, nor may signs, awnings, canopies, shutters, antennae or

    satellite dishes, or any other device or ornament be affixed to or placed upon the exterior walls,

    doors, fences, or roof without prior written approval of the Condominium Association Board of

    Directors. Garden hoses may not be left out over winter.

    II. Decorative Items

    Until such time as the Condominium Board of Directors has been elected and minimum

    guidelines for decorative items are established, display of any of the following is not allowed:

    Bird feeders or bird baths (tree-hanging or freestanding)

    Flower/plant pots

    Garden hose hangers

    Ground/landscape lights or stepping stones

    Wall plaques

    Windsocks/wind chimes/decorative flags

    Window sun catchers

  • 5

    The rules committee has decided and received Board approval for:

    Hummingbird feeders may be placed on the inside of the patio areathe height of the

    feeder cannot exceed the height of the patio fence.

    Planters between garage doors with Architectural Request approval

    A. Holiday Decorations

    Christmas lights and decorations are permitted to be placed in the limited common areas and/or

    on building exteriors provided the decorations do not damage limited common area, building,

    gutters, or siding. They may not be displayed before Thanksgiving Day, and must be removed no

    later than January 7th

    of the following year. Other holiday decorations are permitted under the

    same guidelines, and may not be displayed more than one week before or one week after the

    holiday.

    B. The American Flag

    The American flag may be flown or displayed at any time following normal flag protocol.

    C. Wreaths

    Decorative wreaths may be hung on the front door only. All wreaths are to be no larger than 30

    inches in diameter. Wreaths are prohibited on walls and on the outside of patio fences.

    D. House Numbers

    House numbers (in addition to the house number plaque at the front door) are only allowed if

    purchased and installed by the Association-approved provider (Blumling Design Group). Sign

    information and pricing is available in the Sales Office.

    III. Flowers/Landscape Plants

    A. Lawns

    It is the responsibility of the Homeowner to keep the lawn area and plantings around your home

    watered during dry periods.

    B. Flowers

    Flowers may be planted inside the patio fence or directly outside the patio fence or screened

    porch in the existing mulched area. Flowers are not permitted around any tree. Only annuals

    which will not exceed the height of the patio fence shall be used. Maintenance of the flowers is

    the responsibility of the Homeowner, and dead flowers are to be removed at the end of the

    season. Annuals which are not maintained during the growing season will be removed by the

    grounds keepers and the cost for removal will be billed to the resident.

  • 6

    C. Landscape Plants

    Any planting of new shrubs outside the patio area must receive advance approval. Variance

    request forms are available from the Management Company or the Sales Office.

    1. Additional landscape plants which may be considered will be of a species already in use in the

    community and which, at maturity, will not exceed the height of the patio fence.

    2. Any new planting beds will be limited in size by the Board.

    3. New beds must be mulched with matching hardwood.

    4. New plants will become the property of the Condominium Association, who will provide

    future mulching, pruning, and fertilization. However, should any one of the plants die, the

    resident is responsible for replacement or removal.

    D. Landscape Lights

    Low-voltage lights may be added in the landscaped area on the inside of the walk in the mulched

    bed between the sidewalk and the home only. A total of eight (8) eight are permissible and

    Malibu 11-Watt Low-Voltage Three-Tier Light in black, model #CL191 (available at Lowes) is

    the only approved light that will be allowed. Specific information may be obtained from the

    Property Manager or Sales office.

    IV. Other Items

    A. Prohibited Items

    The following items will be strictly prohibited in any common area of the community: any type

    of yard sign, statue, statuette, yard or lawn ornament, artificial flowers, ornamental rocks or

    stones, cypress mulch, swing sets, mounted hose reels, laundry poles or clotheslines, or other

    such items. Laundry may not be hung over any patio fence (swim suits, towels, rugs, etc.

    included). Sun catchers may not be hung in any windows.

    V. Exterior Alterations

    No alterations, additions, fences, walls, patios, decks, etc. may be made to the exterior surface of

    the building, nor may any trees or shrubs be planted, transplanted, or removed without prior

    written approval of the Board.

    A. Patio Gates

    Patio gates may be installed at the residents expense using only the approved design and specifications. Copies of the design and specifications are available at the Management

    Company.

  • 7

    B. Storm Doors

    Storm doors may be added at the residents expense using only the approved design and color. Specific information about approved storm doors may be obtained from the Sales Office.

    VI. Windows and Window Coverings

    All window coverings, whether draperies, blinds (vertical or horizontal), or valances must be

    white, off-white, light beige, or light gray on the exterior side.

    One (1) small security system decal will be allowed in a windowone (1) per each major side of the house.

    VII. Signs

    Nothing may be hung or displayed from inside the windows except professionally prepared For Sale and For Rent signs or security system decals, which shall be limited in size and number, and only one (1) sign per unit shall be permitted. One real estate sign will be permitted on the

    exterior of a unit next to the units limited common area. The yard sign shall not exceed 32 x 42.

    VIII. Animals

    A. No pet which is kept for commercial breeding purposes shall be kept in any unit at any time.

    For such pets that comply with the requirements of the Declaration of Condominium, up to two

    (2) pets may be kept by the owners.

    B. All animals, when outdoors, shall be maintained on a leash not more than eight (8) feet in

    length. They shall be supervised by a responsible individual at all times. Such individuals shall

    be responsible for the immediate clean-up of all pet litter.

    C. No pet shall be tethered outside in the lawn or common area, nor shall any pet be tied to any

    patio fence.

    D. Pet owners may be fined for violation of these policies, at a rate of $10.00 for the first offense

    and $25.00 for each additional offense. If pets become a nuisance, they may be ejected at the

    discretion of the Board of Trustees.

    IX. Parking/Vehicles

    No boats, trailers, motor homes, trucks (larger than a ton pickup), travel trailers, or any vehicle

    with commercial advertising may be parked on any street or driveway overnight. Other vehicles

    used for recreation (van conversions/RVs) not garage-able, will be permitted to park in the

    limited common area (in front of garage) for forty-eight (48) hours to allow for loading and

  • 8

    unloading. Such vehicles must not exceed twenty (20) feet in length and must not block normal

    access of other residents. Commercial moving vans, when conducting contract business, and

    commercial trucks when in the area to perform service or repair work are an authorized

    exception.

    All parking by residents or guests must be: (a) within the garage, (b) in the limited common area

    in front of the garage door, (c) in the parking spaces at the Clubhouse area, or (d) on the side

    drive in such a manner so as not to block any other residents access to the garage or street. PARKING IS PROHIBITED IN THE TURN-AROUND AREAS AT THE END OF THE DRIVEWAY. No vehicle may be parked in the Clubhouse parking areas for more than forty-

    eight (48) hours. Any such vehicles in violation are subject to being towed.

    Inoperable vehicles (with flat tires, expired license tags, etc.), or vehicles which cannot be

    identified as belonging to a resident, which are parked in any common or limited common area

    for more than 48 consecutive hours may be towed off the premises at the vehicle owners expense. No repair work is permitted on vehicles in limited common or common areas except for

    short-term emergency work (flat tire, battery charge, etc.).

    No vehicle shall be parked in any manner which blocks any street or driveway, or the

    ingress/egress to any garage other than the owners. The speed limit within the community is 14 mph. Reckless operation, excessive speed, and parking or driving on the lawn areas is prohibited.

    X. Swimming Pool

    The pool is for the exclusive use of the residents and their guests. Any person who cannot be

    identified as a resident, or who is not accompanied by a resident, will be asked to leave the pool

    area. The pool rules are:

    A. All persons using the pool and pool facilities do so at their own risk and sole responsibility.

    There is no lifeguard.

    B. All children under the age of eighteen (18) must be accompanied by an adult resident age

    eighteen (18) or older.

    C. Guests are limited to three (3) per household, and must be accompanied by a resident at all

    times. Guests will be asked to leave if the resident is not present. Pool passes may be required.

    D. The following are prohibited in the pool area:

    Animals

    Glass or other breakable items

    Running, diving, or disruptive behavior

    Excessive noise, splashing, or radios without headphones

    Private pool parties

    All rafts and body floats

    Electrical devices

  • 9

    E. Swimming is permitted only in garments sold as swim wear. Infants must wear water diapers

    the entire time they are in the pool.

    F. Lounge chairs or tables may not be reserved and must be repositioned in the order intended

    (orderly fashion) after use.

    G. The pool will be open daily during swimming season until 10:00 p.m.

    H. Wet swim wear is not permitted in the Clubhouse lounge area.

    I. The gas grill is to be operated by adult residents only and cleaned up after use.

    XI. Community Center (Clubhouse)

    The Community Center is for the private use of the residents. It is available for rental to residents

    only for non-profit parties or meetings. The following policy applies:

    A. A $175.00 refundable deposit and a $25.00 rental fee are required.

    B. Childrens or teenage birthday parties or gatherings are prohibited at the Clubhouse.

    C. The renting Homeowner will have exclusive use of the party room only; the guests may not

    use the pool or exercise equipment, and the pool may not be reserved for any party. No party

    items will be furnished by the Association.

    D. The renting Homeowner is responsible for all clean-up and trash removal. Clean-up must be

    done (completely) the day of the party.

    Damages to the Community Center or equipment and any follow-up cleaning done by the

    Association will be deducted from the deposit. If the deposit is an insufficient amount,

    the renting resident will be billed for the difference.

    The renting resident, if not a Homeowner, must have written consent from the

    condominium owner to reserve the Clubhouse.

    All reservations of the Clubhouse require that a Clubhouse Reservation Request be

    filled in completely and submitted to the Sales Office, the Social Committee Chair, or the

    Management Company.

    XII. Trash Collection

    No waste receptacles shall be set out prior to 5:00 p.m. the day preceding collection, and the

    containers must be stored away by 9:00 p.m. the day of collection. Trash containers, when not set

    out for collection, must be kept inside the garage. Residents will be responsible for clean-up of

    trash spillage from the containers.

  • 10

    XIII. Solicitation and Garage Sales

    Solicitation by commercial enterprises is not authorized within the community. In a like manner

    and due to restricted parking availability, garage sales and tag sales are specifically prohibited,

    unless approved by the Condominium Association as a planned community activity.

    XIV. Utilities

    Residents are responsible for maintenance and payment of their own gas, electric, water/sewer,

    cable television, and telephone and for calling to initiate service on the date of possession.

    XV. Condominium Sales

    Any owner who sells his or her condominium is responsible for:

    A. Making certain the Association Management Company is aware of ownership changes at the

    time a closing date is established.

    B. Making certain all condominium dues are current.

    C. Making certain new owners receive the Condominium Declaration, By-Laws, and Community

    Policies and Guidelines.

    XVI. Amendments

    These policies and guidelines may be subject to change from time to time at the discretion, and

    by a majority vote of, the Board of Directors.

    XVII. Courtyard Series Homes: (This section relates to the Courtyard Series plans ONLYrules related to the other floor plans will remain in full force and in effect.)

    Courtyard Homes (attached and detached) have an appurtenant outside living area that is

    enclosed by a fence. This courtyard is limited common area per the Act for the exclusive use of the attached unit.

    The interior of the courtyard shall be maintained by and at the expense of the unit owner.

    Plantings and decorative items shall be permitted to be attached to the interior of the fence as

    long as there is no penetration to the exterior of the fence.

    Trees may be planted by the unit owner within the courtyard as long as they are of the size and

    variety so as not to interfere with the fence, the concrete, or the building.

    Outdoor furniture, umbrellas, barbeque grills, patio heaters, chimineas, and fire pits are

    permitted. Any tall objects are to be placed behind the taller section of fence. Other than

    umbrellas, no covering or tents or gazebos will be permitted.

  • 11

    Typical outdoor furnishings in black, white, verde (dark green), or neutral colors are allowed on

    the covered front porches.

    XVIII. Other

    Any exterior improvements to be added to any unit must be approved prior to doing so by the

    Board of Directors.

    Violations of the Policy and Guidelines or Condominium By-Laws will result in a written

    request for correction by the Board or Management Company. Failure to comply with such

    requested correction can result in a $100.00 fine per each further notification.

    Revised 8/11/2012

    ******************************************************************************

  • 12

    ACTIVITIES & FUN STUFF

    The following activities are available at Ravenswood and are a great way to have fun and get to

    know your neighbors:

    Saturday Morning Coffee Hour Every Saturday from 9:00am to 10:00am at the clubhouse (many people come early... around 8:308:45am). $1 buys you coffee and a donut. Conversation and laughter are free.

    Game/Card Night Every Wednesday at 6:30pm at the clubhouse (check the calendar to see what game will be played). Typical games are dominos, bingo, cards. No need to

    sign up ahead of time just show up.

    Bowling Every Wednesday at 10:30am at Arrowhead Lanes. The group plays two games, then goes to lunch afterward. You cover your own costs.

    Golf In spring, summer, and fall, Friday mornings (usually a 10:30am tee time at Coyote Crossing); sometimes another morning at one of the Purdue courses. Tom

    Kawsky is the contact person.

    Monthly Hors doeuvres Second Tuesday of each month at 6:00pm at the clubhouse. No need to sign up ahead of time. Just bring a snack food to share and whatever beverage

    you want for yourself (or you can purchase water or soda for 50 cents from the clubhouse

    refrigerator).

    Monthly Dinners Held during any month when someone volunteers to host one. These usually have a theme, cost $5 per person (usually the main dish and beverage are

    provided and everyone attending brings something else), and are held at the clubhouse.

    Thursday Night Dinners Every Thursday (usually at 5:30pm) at various local restaurants.

    St. Anns Soup Kitchen Donation Collection First Saturday of the month at the morning coffee at the clubhouse

    Annual Yard Sale Our annual Ravenswood yard sale is usually held in September. Anyone who wants to participate pays $10 for use of a long table. Residents keep their

    profits.

    Water Aerobics During the summer, every Monday and Friday (weather permitting) at 3:00pm at the pool.

    Committees

    Want to get more involved? We have a number of committees in our community that help us run

    the various activities and make our community a great place to live. The following are the

    current committees and their responsibilities:

    Financial Committee

    (2014 committee members: Jon Gallipo, Judi Austin, Carol Czomak, Joe Emig, Tom Kawsky)

    Review monthly financial reports and question anything that seems out of the ordinary.

    Prepare a reserve study (to determine what funds are needed for maintenance costs two to thirty years out) and keep the study updated going forward.

    Act as an advisory committee to the board in creating annual budget and setting annual HOA fees.

  • 13

    Social Committee:

    (2014 committee members: Mardel Stoops - chairwoman, Marilyn Cioni - backup chairwoman,

    Cindy Warren, Karen Gascho, Ann Beauchamp, Keith Merrion - newsletter and calendar, Paul

    & Marilyn Ziemer- clubhouse rental)

    Maintain supplies at the clubhouse (trash bags, toilet paper, paper towels, dish/hand soap, dishwasher soap, napkins, plates, coffee, creamer, hand wipes for workout room).

    Maintain sign-up sheets for Saturday coffee, monthly dinners, and Thursday night dinners.

    Buy and send cards (and sign them from the Ravenswood family) for serious illnesses or death when someone in the immediate Ravenswood family is affected.

    Contact new residents, give them a current copy of the Ravenswood directory and community guidelines, gather information about them and a picture to put in the

    newsletter/directory.

    Create and send out monthly newsletter and calendar of Ravenswood info and activities.

    Send emails to residents when there is news to communicate that cannot wait for the newsletter.

    Provide decorations for the clubhouse when desired.

    Handle clubhouse reservations.

    Put clubhouse trash out on Thursdays and bring trashcan back in when collected.

    Post yearly calendar at clubhouse and fill in events for the year.

    Grounds Committee:

    (2014 committee members: Etta Pilotte (chairman), Carol Czomak, Faith Huffman, Vicki Kelley,

    Fred Roesel)

    Buy and plant annuals where desired in Common Areas.

    Water plants and grass in Common Areas when necessary.

    Pool Committee:

    (2014 committee members: Betty & Don Taylor, Jack Kelley, Vicki & Kenny Holcomb, Jill Lynn)

    Make sure pool and pool area are ready for the swimming season (clean and set up pool furniture).

    Open and close the pool each day.

    At end of swimming season, put away pool furniture and any other pool equipment.

    Rules Committee:

    (2014 committee members: Marie Wienhoft (chairwoman), Wayne Cochran, Gene Valentine,

    Mary Freeland, Rick Stoops)

    Act as point of contact for residents who have questions about community policies and guidelines or requests for something that requires approval.

    Occasionally walk around the community and check for rules violations.

    If a violation is discovered, notify the resident of the violation (or, if preferred, report the violation to Main Street Management and they will notify the resident).

  • 14

    If you dont want to be on a committee but still want to get involved, you can always sign up to host any of the following activities:

    Saturday Morning Coffee Host sets up tables and chairs, makes coffee (regular and decaf), sets out toaster and items like bagels and spreads, buys donuts, records the

    number of residents attending, collects the money, and cleans up afterward. If you are

    new to this, someone else is always willing to co-host and help you learn the procedure.

    Thursday Night Dinners Host chooses a restaurant for each Thursday of the month theyve signed up to host, then sends out email to residents and makes reservations once those who want to attend have replied.

    Monthly Dinner Host chooses a theme and the main dish and any other items to be provided, decorates (if desired), often plans some light entertainment (such as simple

    games), collects money from those who attend (usually $5 per person), assigns side

    dishes for attendees to bring (if necessary), and cleans up. If host wants to take pictures

    for the newsletter, they can do that too.

  • 15

    CLUBHOUSE

    Every resident should have received a list of the numerical codes used to unlock the front door. If

    you do not have one, contact any board member to receive one. The code changes each month,

    but each months code is the same each year. (For example, if Januarys code is 12121, it will be the same in January of 2014 and also January of 2015.) Rick Stoops is currently in charge of

    changing the code each month.

    Soda and bottled water are available in the clubhouse refrigerator. If you take one, please deposit

    50 cents per bottle or can so we can replenish the supply.

    Workout Room

    If you use the fitness room, please turn off the TV and any fans and lights before you leave.

    Storage Room by Kitchen

    The door to the storage room by the kitchen is locked because we had some trouble with supplies

    going missing. But any resident is welcome to use the key if they need to access the storage

    room. The following people in our community have keys to the storage room: Jon Gallipo, Keith

    Merrion, Paul Ziemer, and Jack Coward. There is also a key that stays in the Saturday coffee

    money container at all times.

    How to Reserve the Clubhouse

    Remember: You must be present at the clubhouse when you have it rented. It cannot be rented

    for someone else to use.

    1. Check the calendar at the clubhouse to see if the date is open (calendar is located by the

    bulletin board in the area where the model of the community is).

    2. Fill out the form in the clubhouse (located by the bulletin board).

    3. Place the form and the following two checks in envelope:

    $25 to Ravenswood HOA for rental fee

    $175 to Ravenswood HOA for deposit

    4. Place the envelope back where you got it. Envelopes are picked up every Saturday morning.

    Feel free to call Paul/Marilyn Ziemer (490-5045) if you have questions or if you need a faster

    turn-around time.

    Fines:

    If any costs for correcting items are incurred through the use of the clubhouse, it will be

    deducted from your deposit. You will be charged the replacement cost for any damages

    done to the clubhouse (which may exceed the deposit).

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    $20 fine If the garbage and garbage can is not taken out by Thursday morning and then brought back in once it has been emptied (on the Thursday after your event).

    Other examples of individual items resulting in a $20 fine:

    Bathroom(s) not cleaned

    Oven/microwave not cleaned

    Dishwasher not emptied and dishes not cleaned and put away

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    FREQUENTLY ASKED QUESTIONS

    General Questions about the HOA

    Who determines what the HOA fees are? Who raises them?

    The board determines the fees each year, based upon input from the owners, the Finance

    Committee, and the property management company.

    How are owners represented when a vote is taken?

    Each condominium (detached home or unit in a quad) has one vote. So if you are the sole owner

    of your unit, you have one vote. If you co-own your home with someone else, you still have one

    vote. (By-Laws 2.05a)

    What if Im out of town when the meeting is scheduled and I want to vote? With any written notice of a formal HOA meeting, you will also receive a proxy form. You can

    fill it out to give someone else the power to represent you for voting purposes.

    Are board meetings open to all residents?

    This is up to the board members to decide. The current board has decided to hold closed

    meetings. However, if a homeowner has specific questions or concerns, they can ask (at least one

    week in advance) to attend the next board meeting and be included on the meeting agenda so

    they can be heard.

    When does the board meet?

    The board meets on the third Monday of each month at 6:00pm in the clubhouse.

    Questions about Maintenance/Repair Issues

    I have something that needs repair or attention that is covered by the HOA. Who do I call?

    If you have access to a computer, go to Main Street Managements website at www.mainstreetmanagementllc.com. Scroll down to the bottom of the home page and select

    Service Request and complete the service request form. IMPORTANT: Fill in the Community Name space as Ravenswood Condos. This sets up the paper trail so your request can be complete. If you call them to submit the request, they have to complete the request form,

    which just delays things.

    If you do not have access to a computer, call Main Street Management at 742-6390. Tell them

    you are at Ravenswood condos and have a service request.

    If you have an emergency after hours, Main Street Managements after-hours number is 420-1630.

    My trashcan is cracked or broken. Who do I call?

    Call Republic at 477-9138 and they will replace it.

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    Questions about Community Policies and Guidelines

    I have someone who is going to be living with me temporarily. Do I need to get permission or

    notify someone?

    No, unless it is a rental situation.

    I want to plant something. Do I need approval first?

    You can plant flowers and small perennials in the mulched areas around your condo without

    requesting any prior approval. If you want to plant a new tree, bush, or shrub (the cost of which

    you must cover yourself), you need to fill out an Architectural Control Approval Request

    (available in a folder on the wall in the clubhouse near the calendar) and submit it to the Rules

    Committee. They will handle it from there and respond to you.

    I want to add something to the exterior of my unit (storm door, patio, awning, satellite dish).

    You must fill out an Architectural Control Approval Request (available in a folder on the wall in

    the clubhouse near the calendar) and submit it to the Rules Committee. They will handle it from

    there and respond to you.

    I see something in someone elses area that is a violation of our community policies and guidelines.

    If you feel comfortable approaching the person, you can certainly let them know (politely) that

    they are violating a rule. They may simply not be aware that they are in violation. If you do not

    feel comfortable approaching them, report the violation to someone on the Rules Committee.

    I have guests visiting who want to use the pool. What do I need to know?

    Guests are limited to three per household and must be accompanied by a resident at all times. All

    children (guests or residents) under the age of eighteen must be accompanied by an adult resident

    age eighteen or older.

    I would like to propose a new rule or ask that an existing rule be reconsidered.

    Submit your request in writing to the chairman of the Rules Committee. The committee will

    discuss your request at their next meeting and then submit the request, along with the

    committees advice, to the board for a final decision.

    Questions Regarding the Developer (Kalan Homes)

    Now that the residents control the HOA, what are the developers rights and responsibilities? The developer (Kalan Homes) has the right to maintain a sales office and/or sales area in any

    Common Area facility (such as the clubhouse) (Declaration 13 and By-Laws 7.01a.) Currently,

    the developer is using an office space and a room to house samples of upgrades and options. The

    developer is also currently paying for the phone line used by the office. The developer owns the

    furniture and equipment that are in those rooms.

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    Questions about Services Provided by the HOA

    Is recycling service available?

    In June 2014, we learned that recycling pickup every two weeks is available through our current

    trash pickup company, Allied Waste Services, for an additional $15 per month per unit.

    However, individual owners cannot opt for this service it has to be for the entire community, so the board decided against it for right now.

    I leave for the winter (or several months). Do I need to tell anyone?

    If you are a seasonal resident, please let the HOA Recording Secretary, Amy Ratcliffe, know

    what months you will be gone and she will contact Republic Services, our trash-collection

    company. You can reach Amy at 765-838-8262 or [email protected]. We are charged by

    the trashcan for trash collection. If you are gone for an extended time and we notify Republic,

    they will not charge the HOA for collecting your trash during that time.

    Other FAQs

    I have a question about something that is not covered here. Who do I ask?

    Feel free to contact a board member or, if your question pertains to something that falls under a

    certain committees responsibilities, contact the committee chairman.

    Id like to see something added to this information packet. Who do I contact? You can contact Ravenswood Recording Secretary Amy Ratcliffe at [email protected]

    or 838-8262 and she will consider adding the information to this document.


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