RBA

RBA Operational Structure Oversight , Coordination and Information Sharing Regional Bureau for Africa, United Nations Development Programme

Version 1.0

3/11/2008

Part I) Oversight Structure in RBA There are two major categories for oversight as it pertains to the Regional Bureau for Africa. One dealing with operations, and the other dealing with programmes and coordination. Within operational accountability and oversight the main focus is on compliance with corporate rules and regulations, but increasingly the Associate Administrator’s office has emphasized the importance of oversight over operational performance efficiency of country offices. The new structure of RBA has been designed to accommodate both. With regards to programme and coordination oversight, there is an emphasis on quality control for country level programming and project/program evaluation, as well as effectiveness of UN reforms and partnerships.

In the next sections, we will look at each of these areas in more detail.

OVERSIGHT MATRIX

Type of Oversight RBA Actors and Responsibilities

Central Unit Coordination

Tools

COMPLIANCE

Primary(HQ)

Regional Director

Chief of Staff

Strategic Resource Advisor

Support, Monitoring and

OAPR

OSG

BOM

Corporate:

ERM Dashboard, Audit Risk Mapping, Corporate Taskforce Recommendations

RBA : RBA Early Warning System

Quarterly Composite Performance

Reporting

Country Operations

Rankings, RBA CO Risk Mapping

Regular updates to Bureau management

PERFORMANCE

Primary (HQ)

Regional Director

Chief of Staff

Strategic Resource Advisor

Support, Monitoring and Reporting

Country Operations

OAPR OSG

BOM/CBS BOM/MCT

BOM/OPB

LRC (certification programs)

Corporate:

Results-based Management (RBM), Balanced Scorecard, Atlas Snapshots , dashboards

RBA:

Quarterly Composite Performance Rankings

Regular updates to Bureau management

PROGRAM QUALITY CONTROL

Primary (HQ)

Regional Director

Head of Policy and Strategy Division


Country Operations

BDP

BCPR

PB

OSG

DGO

EO

Corporate:

Results-based Management Guidelines

Atlas Snapshot RBA:

Regular updates on political and economic situation in the region

Updated Online Country Briefs

Evaluation planning, management and reporting to EO and EB

UN COORDINATION

OVERSIGHT

Primary (HQ)

Regional Director

Head of UN Support and Partnerships


Regional

Coordination

Specialist

DGO

OA

PB

Corporate/UN System:

180 Degrees

COMPACT

RC Assessment

Compliance with Financial Rules and Regulations Oversight Structure and Information Flow

Compliance Oversight: the functions performed by the Bureau include scanning the operating and programming environment for early warning on operational weaknesses and risks for UNDP, priority setting for annual audits and monitoring of CO and regional program follow-up on audit recommendations. The key partner is OAPR and the Office of Finance. RBA will design an early warning system (currently being piloted) to identify potential compliance risks and ensure that early action is taken. Updates on compliance will be a standard agenda item in the management team meetings chaired by the Regional Director. There will be provision for targeted capacity enhancement support to CO which continue to experience difficulties despite the aforementioned measures. Within RBA, the primary responsibility of compliance oversight is with the regional director, and the follow-up responsibility lies with the country operations divisions and the respective deputy directors. This includes the following oversight functions:

Implementation of the RBA Early warning system for proactive identification of potentially emerging problems in country offices;

Risk mapping of RBA country offices based on audit, financial management, portfolio management, and political risks;

Monitoring of progress on 15 audit recommendations for deficient country offices in the region;

Coordinated oversight and support activities with OAPR, OSG, Office of Finance and BOM/OPB and RBA country operations;

Compliance monitoring and enforcement for Risk management guidelines ;

Implementation of corporate enterprise risk management framework in RBA COs;

Regular country office scans ;

Follow-up on audit issues with OAPR and follow-up of financial management issues with Office of finance and OPB;

Operational performance efficiency and effectiveness Oversight Structure and Information Flow

CO Management Performance Oversight: RBA will conduct continuous performance oversight to ensure country offices are performing well in terms of operational efficiency, accountability, resource management, and progress towards corporately defined performance targets. RBA will monitor CO managerial performance at HQ level in cooperation with other HQ units, building on the existing Composite Ranking system. Day-to-day monitoring and support will be provided by the Country Operations Divisions based in the region. Updates on management performance will be a standard agenda item in the management team meetings chaired by the Regional Director. The oversight activities would also include:

Implementation of RBA Composite Performance Ranking to identify country office strengths and weaknesses;

Implementation and follow-up of results-based management framework together with ExO/OSG and BOM

Coordination of operational support with RBA country operations and regional service center;

Oversight of finance, procurement and PRINCE2 certification of relevant staff in RBA COs;

Oversight on extra-budgetary resource mobilization and disbursement

Development Effectiveness

Quality control of UNDP programming: As part of overall corporate oversight processes, RBA will continually

monitor program quality through early involvement in country programming processes to ensure timeliness and

quality, review of new Country Programs, annual target setting and reporting on results. All Country programs will

be monitored for alignment with the corporate Strategic Plan, the UNDAF, coherence with the requirements of UN

reform in line with the HLP process, the RBA region-wide capacity development strategy. Early engagement in

country programme formulation processes will be ensured, including through RBA’s effective participation in the

CCA/UNDAF documents reader’s group. On-going country programs will be closely monitored, supported and

reported on by the Country Operations Divisions in the region. RBA will also closely monitor change processes in

COs, consulting and coordinating closely with BOM/MCT and other HQ Units to ensure proper planning and

management of change support missions, and implementation of recommendations. The responsibility for country

level programme quality control lies with the country operations division, with the ultimate oversight responsibility

for UNDP programming lying with the Regional Director. This includes both country level and regional oversight

including the following activities: Strategy level: Quality and effectiveness of regional capacity development strategies (e.g CD-PGA) and their

alignment with the Strategic Plan and relevant corporate policy orientations; Programme level: Quality of design and implementation, timeliness, efficiency and policy alignment of the

Regional Cooperation Framework; Project (implementation) level: Quality and efficiency of Implementation of regional projects based in New

York and designed to strengthen the Regional Director’s Advocacy functions; Effectiveness and quality of ad hoc corporate policy scale-up initiatives implemented in the Africa region

Effective region-wide application by region-based CODs, RSCs, Country Offices of corporate capacity development policies and strategies and tools in the design, implementation and evaluation of all programmes and projects in the region;

Relevance and quality of Africa-specific knowledge products generated within the Africa region by both Country Offices and Regional Service Centres, in alignment with related BDP-led corporate policies and guidelines;

Effective conduct and management of the RHDR process in the region in consultation/liaison with HDRO and BDP;

Effective implementation in the region of the corporate evaluation policy;

Strategic Partnerships and UN Reforms

UN Coordination Oversight: In support of the director’s role as the Chair of the RDT and the RCs’ roles in coordinating the UN Country teams, the new organizational structure of RBA has been designed to provide the headquarters capacity necessary to ensure high quality country-level and regional coordination. The UN Support and Partnerships Division supports the director’s oversight functions with regards to coordination issues. This includes: Full application by all RCs in the region of the recommendations of the DGO guidelines and other UN reform

initiatives, in close consultation with PB and DGO Proper anchorage and application in the region of UNDP’s partnership strategy in close consultation with BRSP; Quality of RBA support to RCs in close consultation with DGO

RBA compliance with Executive Board (policy-related) documentation Partnerships Oversight: As a related oversight and support function, the UNSP is also tasked with supporting the director’s oversight over the strategic partnerships of RBA with IFIs, the EU, regional cooperation entities and the Africa Union. As of now there are no clear assessment methodologies for partnership effectiveness, but the UNSP together with the director should develop ways to measure the effectiveness of RBA’s strategic partnership activities and agree on a set of deliverables for every year and throughout the period of the strategic plan.

Part II) Unit Level Communications Structure

1. Country Operations Divisions Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision

Professional Position Key Accountabilities Communication Links

Deputy Regional Directors for Country

Operations

Programme Quality (CCA/UNDAF, CPD) Oversight for COs in portfolio

Regional Director (R), Head of PSD (C), OSG (C), Country Advisors (S,D), Head of UNSP(C), DGO (C), RC/RR (C,F), RDT (C)

Regional Programme Quality and Management

Regional Director (R), Head of PSD (C), Country Advisors (S,D), Regional Programme Board (C, R), Regional Programme Finance Manager (S, D), Sub-regional organizations (C)

Operational Compliance Oversight (finance, audit, procurement, human resources, ATLAS and IT)

Regional Director (R), Chief of Staff (C), RSC Manager (S, D, C), OAPR (C), Office of Finance (C), BOM/OHR (C), OLPS (C), Business Performance Analyst (S, D), RC/RR(C,F), Country Advisors (S)

Operational Performance Oversight (Balanced Scorecard, Composite Performance Ranking, CO Scans)

Regional Director (R), Chief of Staff (C), Country Advisors (S, D), RC/RR(C,F)

Sub-regional and Country-Level Conflict Prevention and Recovery

Regional Director (R), Head of PSD (C), RSC Manager (S), Country Advisors (S), RR/RC (F, C), PSD Conflict Specialist (

Regional Coordination and RDT Function

Chair of RDT/RD (R), Head of UNSP (C), RDT (C), RC (S,F), UNCT (F), DGO (C)

Regional Service Center Management

Regional Director (R), Corporate Board (R), RSC Manager (S,D), Heads of Practices (S)

Partnerships and Resource Mobilization

Regional Director (R), Head of UNSP (C), PB (C), Regional/sub-regional organizations (C), RC/RR (F,S), EC-Liaison (C), AU Liaison (C)

Knowledge Generation and Management

Head of PSD(C), RSC Practice Managers (C), BDP KM Team Lead (C)

CD-PGA Implementation Regional Director (R), RSC CD Team (S), Head of PSD (C), BDP CDG (C)

Corporate Evaluation Policy Implementation and Oversight

Regional Director (R), Head of PSD(C), PSD Evaluation Advisors (C), COD Evaluation Advisors (S), Evaluations Office (C)

1. Country Operations Divisions (Continued) Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision


Country Advisors

Programme Quality (CCA/UNDAF, CPD) Monitoring

COD Deputy Regional Director (R), RR/RC (C,F), DRR P/OP (C,F), OSG (C), BDP (C), COD Programme Associates (D,S), Evaluation Advisors (C)

Regional and Intercountry Programme Quality Monitoring

COD Deputy Regional Director (R), RR/RC (C,F), Regional Programme Manager (C), PSD Regional Initiatives Advisor (C), COD Programme Associates (D,S), RSC Practice Managers (C), Evaluation Advisors (C)

Operational Compliance Monitoring

COD Deputy Regional Director (R), RR/RC (C,F), DRR P/OP (C,F), Business Process and Performance Analyst (C), Office of Finance (C,F), OAPR (C), RSC Management Practice (C,F)

Operational Performance Monitoring (Balanced Scorecard, Composite Performance Ranking, CO Scans)

COD Deputy Regional Director (R), RR/RC (C,F), DRR P/OP (C,F), Business Process and Performance Analyst (C), RBA Chief of Staff (C), Strategic Resource Manager (C), OLPS (C)


COD Deputy Regional Director (R), RR/RC (C,F),BCPR (C), RSC Practice Managers (S), PSD Conflict Specialist (C)

1. Country Operations Divisions (Continued) Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision


Business and Operations Performance Analyst

Operational Compliance Monitoring (finance, audit, procurement, human resources, ATLAS and IT)

COD Deputy Regional Director (R), RR/RC (C,F), DRR P/OP (C,F), Country Advisors (C,F), Office of Finance (C,F), OAPR (C), RSC Management Practice (C,F), Strategic Resource Manager (C)

Operational Performance Monitoring (BSC, Composite Performance Ranking, CO Scans)

COD Deputy Regional Director (R), RR/RC (C,F), DRR P/OP (C,F), Country Advisors (C,F), RBA Chief of Staff (C), Strategic Resource Manager (C), OLPS (C)


COD Evaluation Advisors

Corporate Evaluation Policy Implementation Monitoring

Head of PSD(R), PSD Evaluation Advisor (C), Evaluations Office (C)

Support to Programme Quality (CCA/UNDAF, CPD) Monitoring

COD Deputy Regional Director (R), RR/RC (C), DRR P/OP (C), OSG (C), BDP (C), Country Advisors (C)

Support to Regional and Intercountry Programme Quality Monitoring

COD Deputy Regional Director (R), RR/RC (C), DRR (C), Regional Programme Manager (C), PSD Regional Initiatives Advisor (C), RSC Practice Managers (C), Country Advisors (C)

Professional Position Key Accountabilities Communication Links Regional Programme Finance Manager

Regional and Intercountry Programme Financial Management

COD Deputy Regional Director (R), DRR (C,F), Regional Programme Project Manager (C,F), PSD Regional Initiatives Advisor (C), RSC Practice Managers (C), Country Advisors (C), Evaluation Advisor (C), BOM OFA (C), OAPR (C), RBA Strategic Resource Manager (C)

2. Policy and Strategy Division Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision


Implementation of CD-PGA Regional Director (R), PSD Regional Initiatives and Capacity Development Advisor (S), Politics and Development Advisor (S), RSC CD Team(C), PSD Evaluation Advisor (S), COD Deputy Regional Directors (C), RC/RR (C), BDP CDG (C)

Head of PSD

Regional and Inter-country Programme Quality Oversight

Regional Director (R), COD Deputy Regional Director (C, F), PSD Regional Initiatives and Capacity Development Advisor (S), PSD Evaluation Advisor (S)


Regional Director (R), Macroeconomic Advisors (S), CPC Specialist (S), COD Deputy RD (C), Country Advisors (C), RR/RC (F, C), BCPR(C)

Knowledge generation and advisory on UNDP’s Africa-related development policies, strategies and trends

Regional Director (R), BDP (C), ECA (C), AfDB (C), Policy Advisor for Politics and Development (S,D,F), Macroeconomic Advisor (S), COD Deputy RD (C), Head of UNSP (C)

Programme Quality Oversight (CCA/UNDAF, CPD)

Regional Director (R), COD Deputy Directors (C,F), Head of UNSP(C), PSD Evaluation Advisor (S), RC/RR (C)

Coordinate implementation in RBA of corporate MDG-related scale-up initiatives

Regional Director (R), Macroeconomic Advisor (S), Head of UNSP (C), UNSP MDG Advocacy Advisor (C), Deputy Regional Directors (C), BDP (C),RC/RR (C)

Corporate Evaluation Policy Oversight

Regional Director (R), PSD Evaluation Advisor (S), Evaluations Office (C)

Implementation of RBA and Corporate Gender Strategy

Regional Director (R), PSD Gender Advisor (S)

2. Policy and Strategy Division (Continued) Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision


Macroeconomic Advisors

Knowledge generation and advisory on Africa-related development policies, strategies and trends

Head of PSD (R), BDP (C), ECA (C), AfDB (C), Policy Advisor for Politics and Development (C), Country Advisors (C), Senior Field Economists (C)

Regional and Inter-country Programme Quality Monitoring and Support

Head of PSD (R), Regional Initiatives and Capacity Development Advisor (C), Regional Programme Finance Manager (C), Senior Field Economists (C), Regional Programme Project Managers (C)

Coordinate implementation in RBA of corporate MDG-related scale-up initiatives

Head of PSD (R), UNSP MDG Advocacy Advisor (C), Politics and Development Advisor (C), Deputy Regional Directors (C), BDP (C),RC/RR (C), Senior Field Economists (C)

Strengthen UNDP’s knowledge base on African development issues

Head of PSD (R), Politics and Development Advisor (C), UNSP MDG Advocacy Advisor (C), Senior Field Economists (C)


Politics and Development Advisor

Knowledge generation and advisory on Africa-related development policies, strategies and trends

Head of PSD (R), BDP (C), ECA (C), AfDB (C), Policy Advisor for Politics and Development (C), Country Advisors (C), RSC Practice Managers (C)

Technical support to implementation of corporate MDG-related scale-up initiatives

Head of PSD (R), UNSP MDG Advocacy Advisor (C), Macroeconomic Advisors (C), Deputy Regional Directors (C), BDP (C),RC/RR (C)

Needs Assessment of African Countries in post conflict and transition

Head of PSD (R), Macroeconomic Advisors (C), MDG Advocacy Advisor (C), BCPR (C), CPC Specialist (C)

Support to CD-PGA Implementation for countries in transition

Head of PSD (R), PSD Regional Initiatives and Capacity Development Advisor (S), RSC CD Team(C), PSD Evaluation Advisor (S), COD Deputy Regional Directors (C), RC/RR (C), BDP CDG (C)

2. Policy and Strategy Division (Continued) Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision


Gender Advisor

Implementation of RBA and Corporate Gender Parity Strategy

Head of PSD (R), BDP GG (C), Country Advisors (C), RSC Practice Managers (C), Gender Associate (S,D), BOM/RBA/OHR (C), RC/RR (C)

Development of Gender Knowledge Product and Capacity development in Gender Empowerment in Africa

Head of PSD (R), BDP GG (C), Country Advisors (C), RC/RR (C)

Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision


Regional Initiatives and Capacity Development Advisor

Regional and Inter-country Programme Quality Monitoring and Support

Head of PSD (R), Macroeconomic Advisors (C), Regional Programme Finance Manager (C), Regional Programme Project Managers (C), Country Advisors (C)

CD-PGA Implementation Support and Monitoring

Head of PSD (R), PSD Politics and Development Advisor (C), RSC Capacity Development Team(C), PSD Evaluation Advisor (S), COD Deputy Regional Directors (C), RC/RR (C), BDP CDG (C)



Conflict/Post-Conflict Specialist

Operational and Strategic Advisory for crisis and post crisis countries

Regional Director (R), Macroeconomic Advisors (S), COD Deputy RD (C), Country Advisors (C), RR/RC (F, C), BCPR (C)


RBA HQ Based Country Advisors

Operational Compliance Oversight

Head of PSD (R), COD Deputy Regional Director (R), RR/RC (C,F), DRR P/OP (C,F), Business Process and Performance Analyst (C), Office of Finance (C,F), OAPR (C), RSC Management Practice (C,F)


Head of PSD (R), COD Deputy Regional Director (R), RR/RC (C,F), DRR P/OP (C,F), Business Process and Performance Analyst (C), RBA Chief of Staff (C), Strategic Resource Manager (C), OLPS (C)


COD Deputy Regional Director (R), RR/RC (C,F),BCPR (C), RSC Practice Managers (S), PSD CPC Specialist (C)

Participation in Corporate Initiatives

Depending on initiative

UN Secretariat Relations Head of PSD (R), DPA (C), DPKO (C), DESA (C)

3. UN Support and Partnerships Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision, (O)=Outreach


Chief (Head of UN Support and Partnerships)

Support of UN Reform Process Regional Director and Chair of RDT (R), COD Deputy Regional Director (C), DGO (C), RDT (C,O), UNCTs(C), RCs (C), UN Affairs Specialist (S,D,F), Programme Associate (S), Executive Associate (S)

Strategic Partnerships and Resource Mobilization

Regional Director (R), EC Liaison (C,D,F), Strategic Partnerships Specialist (S,D), MDG Advocacy Advisor (F,D), Partnerships Bureau (C), Regional Institutions (O), Bilateral and Multi-lateral Institutions (O), Programme Associate (S), Executive Associate (S)

Managing Relationships with ExO Regional Director (R), ExO/OSG(C), Executive Associate (S)

Advocacy and Resource Mobilization Support for corporate MDG-related scale-up initiatives in Africa

Regional Director (R), MDG Advocacy Advisor (F,D), EC Liaison (C,D,F), Strategic Partnerships Advisor (S,D), Partnerships Bureau (C), BDP (C), Programme Associate (S), Executive Associate (S)

Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision (O)=Outreach


European Commission Liaison

Strengthening EC/EU Partnerships and Resource Mobilization for African Development

Regional Director (R), Head of UNSP (C), Strategic Partnerships Advisor (C), EC (O), Partnerships Bureau (C), Regional Institutions (O), Bilateral and Multi-lateral Institutions (O)

Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (O)=Outreach, (S)=Supervision


MDG Advocacy Advisor

Advocacy and Resource Mobilization Support for corporate MDG-related scale-up initiatives in Africa

Regional Director (R), Chief (Head of UNSP) (C), Strategic Partnerships Advisor (C), Partnerships Bureau (C), BDP (C), Programme Associate (D), Regional Institutions (O), Bilateral and Multi-lateral Institutions (O)

Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (S)=Supervision, (O)=Outreach


Strategic Partnerships Advisor

Strategic Partnerships and Resource Mobilization

Chief, Head of UNSP (R), EC Liaison (C), Strategic Partnerships Specialist (S,D), MDG Advocacy Advisor (C), Strategic Partnerships Associate (S), Partnerships Bureau (C), Regional Institutions (O), Bilateral and Multi-lateral Institutions (O),

Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (S)=Supervision, (O)=Outreach


Strategic Partnerships Specialist

Strategic Partnerships and Resource Mobilization (Spanish Fund)

Strategic Partnerships Advisor (R), Strategic Partnerships Associate (D,F), Partnerships Bureau (C), Regional Institutions (O), Bilateral and Multi-lateral Institutions (O), EC (O), Spanish Government (C,O)

4. Office of the Director Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision


Chief of Staff

Operational Management of RBA HQ

Regional Director (R), Strategic Resource Management Specialist (S,D,F), Communications Specialist (S,D,F), RBA/OHR (C,F), ICT Specialist (S), Special Assistant to the Director (C), Administrative Assistant (S)

RBA External Relations with Central Units and Outside Organizations

Regional Director (R), Communications Specialist (S,D,F), Special Assistant to the Director (C), Executive Associate (C,D)

Operational Compliance Oversight (finance, audit, procurement, human resources, ATLAS and IT)

Regional Director (R), COD Deputy Directors (C,F), Strategic Resource Management Specialist (S,D,F), OAPR (C), Office of Finance (C), BOM/OHR (C), OLPS (C), RC/RR(C,F), Country Advisors (C,F)


Regional Director (R), COD Deputy Directors (C,F), Strategic Resource Management Specialist (S,D,F), OSG (C), ExO (C), OLPS (C), RC/RR(C,F), Country Advisors (C,F)



Special Assistant to the Director

Support to Director’s Oversight, Coordination and Representative Functions

Regional Director (R), Chief of Staff (C,F), Head of PSD (C,F), Chief UNSP (C,F), COD Deputy Regional Directors (C,F), Executive Associate (S,D,F), Communications Specialist (C,D,F)

RBA External Relations with Central Units and Outside Organizations

Regional Director (R), Chief of Staff (C), Communications Specialist (C), Executive Associate (S,D,F)

Monitoring and Updating the RBA Compact with the Administrator

Regional Director (R), Chief of Staff (C,F), Head of PSD (C,F), Chief UNSP (C,F), COD Deputy Regional Directors (C,F), Executive Associate (S,D,F), Communications Specialist (C,D,F)

4. Office of the Director (Continued) Types of Communication Links (R)= Reporting, (C)=Coordination, (D)=Delegation, (F)=Follow-up, (S)=Supervision


Strategic Resource management Specialist

Support to Operational Management of RBA HQ

Chief of Staff (R), RBA/OHR (C), BOM OFA (C), BOM OPB (C), OAPR (C), Resource Management Associate (S,D,F)

Operational Compliance Oversight of Cos (finance, audit, procurement, human resources, ATLAS and IT)

Chief of Staff (R), COD Deputy Directors (C,F), Business Performance Analysts (C), , OAPR (C), BOM OPB (C), Office of Finance (C), BOM/OHR (C), OLPS (C), RC/RR(C,F), DRR (C,F), Country Advisors (C,F), ExO (C), Resource Management Associate (S,D,F)


Chief of Staff (R), COD Deputy Directors (C,F), Business Performance Analysts (C), , OAPR (C), BOM OPB (C), Office of Finance (C), BOM/OHR (C), OLPS (C), RC/RR(C,F), DRR (C,F), Country Advisors (C,F), BOM CBS (C), ExO (C), Resource Management Associate (S,D,F)



Communications Specialist

Support to RBA External Relations with Central Units and Outside Organizations

Chief of Staff (R), Special Assistant to the Director (C), UNSP Advisors (C), PSD Advisors (C), Executive Associate (C,D), Communications Office (C)

RBA Communications Strategy

Chief of Staff (R), Head of UNSP (C), Head of PSD (C), UNSP Advisors (C), PSD Advisors (C), COD Deputy Regional Directors (C), Special Assistant to the Director (C), Executive Associate (C,D), Communications Office (C)



ICT Specialist

Support to RBA HQ ICT Infrastructure Operations and Troubleshooting

Chief of Staff (R), ICT Associate (S)

RBA ICT Strategy Chief of Staff (R), COD Deputy Regional Directors (C), OIST (C), ICT Associate (S)

Linking the RCA results from staff level all the way to the bureau level will create a strong results chain that will make the RCA process far more objective and enable good measures of bureau performance. The key is to go from overall responsibilities, to defining key results, related activities and success criteria that enable the bureau at every moment to see how we are performing vis-à-vis the goals set at the beginning of the year. The results from the two compacts will then inform the RCA assessment process for Staff and Division heads.

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