© 2014 IBM Corporation

Re7HINK Performance Management (PM) IBM´s New PM Innovation -Drive Business Value with the Nexus of Forces

IBM Concert on Cloud V 3.0Friedel Jonker, IBM SW Client Leader

May 2014

Primer on Project ConcertPrimer on Project Concert

1.1. What is Project ConcertWhat is Project Concert

2.2. Why do we need Concert?Why do we need Concert?

3.3. What is the Future of Concert What is the Future of Concert after Q4 2013?after Q4 2013?

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The way we work today

PM champs and their business manager community have always concerned themselves with purposeful coordination…t oday they

suffer under process silos, limited collaboration, and task overload

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Nexus of Forces and the Next Level of PM Engagement

PLATFORMS (10s)

Report Analyze Model Plan Collaborate

PredictScore Simulate Forecast VisualizePLATFORMS (10s)

CloudBig Data &AnalyticsCollaboration Mobile

The nexus of forces describes the convergence and mutual reinforcement of four interdependent trends: social interaction, mobility, cloud, and information . The forces combine to empower individuals as they interact with each other and the ir information through well-designed ubiquitous technology.

Collaboration Mobile Big Data &AnalyticsCollaboration Mobile CloudData &AnalyticsCollaboration Mobile

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Concert | Market OpportunityConfluences of forces offer transformational opportunity

Transformational Forces IBM Capabilities

Smarter

Business

Needs

IBM Concert Transforms the way you work in performance management processes anytime, anywhere

Guided Business Processes �Personalized task list highlight priorities, and walk users through processes step by step to highlight important time sensitive tasks, and improve efficiency

Focus on Collaboration�Act upon insights by easily collaborating and sharing data analysis with anyone, anywhere to build consensus around business decisions

Cloud deployable, Mobile Enabled�Activity streams alert you to changes as well as collaborative insights as they occur across the enterprise. Prioritized tasks can be acted upon sooner

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© 2013 IBM Corporation Confidential. Do not distribute.

Concert Home screen

Confidential.

This is what they will see when using IBM ConcertThis is what they will see when using IBM Concert

Commentary:Visible, drillable, contextually relevant dialog on the selected task.

Key Metrics (Financial, operational, workflow) visible and drillable from the top screen.

Process Lists: Checklists for casual users making it easy to navigate and complete system tasks.

This is what they will see when using Project Concer t

Task list allows for step by step procedures

Once a task is selected, user can toggle from activities to collaboration to Metric Dashboards.

Contextually relevant help/tips

TM1 Websheetin the middle surrounded by Concert

Information delivered wherever you are

The activity stream screen shows all activity for each task

Selectable Reports or documents

User definable key metrics

Collaboration allows mobile employees to track and participate in ongoing dialog

Why do we need Project Why do we need Project Concert? Concert? 1.1. Changing Work EnvironmentChanging Work Environment

��Mobile Employees Mobile Employees ��Data OverloadData Overload��Adapting to the Adapting to the ‘‘TwitterTwitter ’’ generation generation

2.2. Competition has evolvedCompetition has evolved3.3. The Cloud is Upon usThe Cloud is Upon us4.4. To deliver Prescriptive To deliver Prescriptive

Applications and SolutionsApplications and Solutions5.5. To unify the user experience To unify the user experience

across PM applicationsacross PM applications

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Changing Work Environment – Mobile Employees

Supporting a distributed workforce �Locations�Time zones�Work from home

An increasingly mobile and distributed workforce demands improved collaboration

• 27% of workers spend at least 2 days a week away from their primary office location

• over half of information workers use three or more devices for work according to the

(Q2 2013 Forrester ForrsightsWorkforce Survey)

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Information Overload

Today employees send and receive an estimated 110 emails a day, according to the Radicati Group. That's expected to increase to 125 by 2015.

-Information Week June 18 th

2013

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Adapting to ‘millenial’ employees and The ‘Twitter’generation

‘When tightly integrated into business software of all kinds, social collaboration will become an essential capability by enabling people to resolve issues faster and with less effort than other means of communication .’

Rob Kugel – SVP research

Top Innovation priorities• Analytics 74%• Collaboration 59%• Mobile 56%• Cloud Computing 43%

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The Cloud is upon us. The percentage of our custom ers looking for cloud based solution is expected to inc rease 6 fold by 2014!!

Rapid technology changes make obsolescence a consta nt risk� By 2014, IT organizations in 30% of Global 1000 com panies will broker (aggregate,

integrate and customize) two or more cloud services for internal and external users, up from 5% today

� The cloud promises to deliver a range of benefits, including a shift from capital-intensive to operational cost models, lower overall cost, greater agility and reduced complexity. It can also be used to shift the focus of IT resources to higher-value-added activities for the business, or to support bu siness innovation and, potentially, lower risks.

This is what our prospects will see in a Project Concert enabled demo

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IBM Concert Transforms the way you work in performance management processes anytime, anywhere

Guided Business Processes �Personalized task list highlight priorities, and walk users through processes step by step to highlight important time sensitive tasks, and improve efficiency

Focus on Collaboration�Act upon insights by easily collaborating and sharing data analysis with anyone, anywhere to build consensus around business decisions

Cloud deployable, Mobile Enabled�Activity streams alert you to changes as well as collaborative insights as they occur across the enterprise. Prioritized tasks can be acted upon sooner