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REACHING BEYOND THE SCHOOLS TO SUPPORT OUR COMMUNITY · 2020. 12. 2. · GARRY GREEN . SENIOR...

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REACHING BEYOND THE SCHOOLS TO SUPPORT OUR COMMUNITY 20 19-20 ANNUAL REPORT Community Services
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  • REACHING BEYOND THE SCHOOLS

    TO SUPPORT OUR COMMUNITY

    2019-20 ANNUAL REPORT

    CommunityServices

  • MISSION STATEMENT

    GUIDING PRINCIPLES

    VALUES

    • Respect – Listening and treating each other with respect; recognizing everyone’s unique and essential contributions.

    • Diversity and inclusiveness – Valuing diverse perspectives and experiences and celebrating uniqueness of all voices; ensuring a

    welcoming environment for all.

    • Openness and transparency – Fostering an atmosphere of trust by being honest and transparent in our communication.

    • Integrity – Leading by example and taking responsibility for our actions.

    Community Services’ mission is to develop and deliver services that support a diverse clientele to achieve their settlement, employment, language and skills development goals.

    • Service Excellence – Enhancing responsiveness and providing high quality services through service excellence to support our clients and

    learners to achieve their goals

    • Collaboration – Working together as a team and developing partnerships both internally and externally to respond to shared challenges and goals.

    • Innovation – Fostering a culture of innovation and creative thinking in order to deliver high quality services and strengthen staff.

    MISSION STATEMENT

  • www.tdsb.on.ca/Community Services CommunityServices

    1 www.tdsb.on.ca/Community Services CommunityServices

    1

    Introduction / Who We Are 2

    Words from Leadership 3

    Our Response to COVID- 19 4

    Program Highlights

    1. Enhanced Language Training (ELT) 6

    2. Essential Skills Upgrading (ESU) 6

    3. Next-Steps Employment Centres 7

    4. Newcomer Services 7

    5. TDSB Welcoming Communities 8

    6. On the Line (OTL) - Youth Culinary Training 8

    7. Scarborough Centre for Employment Accessibility (SCEA) 9

    8. Studio 500 - Hairstylist Apprenticeship & Pre-Apprenticeship 9

    9. Language Instruction for Newcomers to Canada (LINC) 10

    What inspires us? 11

    Client/Learner Success Stories: Where are they now? 12

    Employer Connections 14

    Community Partners 18

    Funders / Map 20

    TABLE OF CONTENTS

  • 2 CommunityServices

    Annual Report 2019/20

    INTRODUCTION / WHO WE ARE

    Toronto District School Board serves approximately 246,000 students in 583 schools throughout Toronto, and more than 140,000 life-long learners in our Adult and Continuing Education programs. Our mission is to enable all students to reach high levels of achievement and well-being and to acquire the knowledge, skills and values they need to become responsible, contributing members of a democratic and sustainable society.

    TDSB’s Community Services Unit offers employment services and career planning, skills development, apprenticeship training, language instruction, enhanced and specialized language training, settlement support, mentorship matches and much more. Programs are designed to provide tools, training and support for individuals to gain the skills and knowledge they need to be successful. A variety of individuals will benefit from these programs, including adults, youth, newcomers and people with disabilities. The programs are funded by the federal, provincial and municipal governments.

    Community Services at a Glance: Community Services’ over-arching goal is to make positive changes in people’s lives and contribute to the society by supporting everyone’s well-being. Every year, we work very hard to achieve this goal by helping people to achieve theirs whether it is integrating to a new country, learning English, find employment or obtain training.

    SETTLEMENT EMPLOYMENT LANGUAGE SKILLS DEVELOPMENT

    COMMUNITY PARTNERS

    CORE STAFF EMPLOYER CONNECTIONS

    LOCATIONS

    288388 705

    42

    19,761 54,094

    3,562NEW CLIENTS/

    LEARNERSVISITS AND SERVICE

    USERS

    WORKSHOP/JOB FAIRS

    2019/20 SNAPSHOT:

    28,610 WORKSHOP/JOB FAIR

    PARTICIPANTS

  • www.tdsb.on.ca/Community Services CommunityServices

    3

    Looking Back and Leaping ForwardThis past year can be categorized by stability in programs but change, adaptation and innovation in everything else.

    Let’s remember back to those very different days in the early part of the 2019-2020 contract year. The vast majority of service was in person, nobody gave much consideration to crowding into a classroom or office and, almost inconceivably now, people ventured within a foot of one another. Fast forward to the end of the contract year (March, 2020) and the world was gripped by a mysterious illness that shuttered programs, schools and society. While scary and anxiety-inducing, we all received a stark reminder of how quickly life can change and the critical importance of adapting and growing at all times.

    In response to COVID-19, each of our programs has found a unique way to adapt to the new environment as well as the unique needs of their participants. It has been inspiring to watch, because this all happened without notice and while everyone was dealing with their own individual stresses and angst in their lives as they feared what would happen next, whether they’d maintain employment and where they would find their next roll of toilet paper.

    But so many of you not only survived the stresses, but also thrived. You saw this as an opportunity to create new ways to connect with participants and one another. You innovated and your clients and learners benefited.

    These adjustments and enhancements will continue well into the coming year and with the leadership of our staff and the support of their supervisors, program officers, coordinators and central support, we will continue to lead in our field.

    Our special thanks goes out to all of our staff for enduring, growing and supporting others through these challenging times. They have demonstrated their immense commitment and dedication and the coming year will no doubt require more of the same. Also, a special thank you to our union partners who have adapted with us, provided input and ideas and helped us transition to these new and different times.

    We have so much to look forward to this year. While we hope for a return to “normal” with respect to the health of our communities, we know that what was considered normal from a program perspective will never be the same again. We have collectively leapt forward digitally and with that, now have ways to engage our communities, clients, learners and staff in ways previously unimaginable. We encourage you to continue to build and grow in these ways and to envision programming that is inclusive, adaptable, accessible and equitable. These are strange, and sometimes scary, times but they are also times filled with an abundance of opportunity for engagement and collaboration.

    In the meantime, wear your masks, stay six feet apart, stay safe and stay positive. We appreciate the tremendous work your teams have done, the resiliency of our clients, learners and partners during these difficult times and know that together we will get through this stronger.

    Thank you!

    Garry Green and Sevgul Topkara-Sarsu

    WORDS FROM LEADERSHIP

    SEVGUL TOPKARA-SARSU MANAGER, COMMUNITY SERVICES

    GARRY GREEN SENIOR MANAGER, BUSINESS, COMMUNITY AND STUDENT TRANSPORTATION SERVICES

  • 4 CommunityServices

    Annual Report 2019/20

    OUR RESPONSE TO COVID-19

    Essential Skills Upgrading (ESU) program, for example, developed an online assessment process for new learners and also connected with new learners via phone/email to ensure they are able to participate successfully in the assessment process. Assessment materials were updated to provide consistency between in-person and online assessments of learners’ skills and abilities. Many instructors implemented ZOOM instruction for those who had digital capacity and utilized email/phone learning and Canada Post services for others.

    While our learners with low levels of literacy skills have been disproportionally impacted by this change in service delivery, learners with higher literacy skills report visible progress and increased satisfaction with their growing digital technology skills. They recognize the value of their newly acquired skills as well as the self-efficacy they have been able to develop as they were ‘forced’ to adapt to online learning. They have expressed an increased confidence in their ability to access future learning opportunities and an improved outlook regarding their employability skills.

    Language Instruction for Newcomers to Canada (LINC) program implemented changes to the language instruction to provide language lessons online to many English language learners. LINC Instructors completed

    the LearnIT2Teach training in the first few weeks of the lockdown and started to use various platforms such as WhatsApp, Zoom, Big Blue Button, text and even by phone to reach out to learners; they were innovative and discovered new ways to effectively teach remotely.

    To manage the isolation, LINC program created chat groups for Instructors by CLB levels. This was a great forum for instructors to share ideas and support each other during this time.

    Care for Newcomer Children (CNC) staff and Program Officers opened an Instagram account that was a great success. Parents and their children engaged in simple interactive activities with household items and supplies readily available. The children enjoyed the themed stories and walks in nature.

    Next-Steps Employment Centre (NSEC) and SCEA achieved significant milestones and set new standards of excellence as our program saw many changes to how we operate and deliver services online. We had the opportunity to jump into action and develop an online task team to create over 30 online workshops and resources to support our clients. We have had virtual job fairs, intakes, assessments and job search support. This was only possible with a core team of selflessly

    The official arrival of the pandemic in Canada in mid-March 2020 had a profound effect on everything we do. In a very short period of time, our sites were closed, staff were asked to work from home, learners and clients were informed, all program activities including language and skills development classes were redesigned so that they could be offered online. The “pivot” to remote services meant, in some cases, the cancellation of exams and other program requirements.

    Clients and learners are at the centre of everything we do and now is no different. Working closely with our funders and other stakeholders, we adopted new requirements and processes to ensure that clients and learners wouldn’t have to face new barriers.

  • www.tdsb.on.ca/Community Services CommunityServices

    5

    committed staff and the support of our capable administrative and management team. NSEC continues to develop new online resources in order to serve clients seamlessly from wherever they are.

    Newcomer Services continued to support newcomers on their new journey in their new home, guiding them to needed programs and supports via phone or web-conference. Workshops were delivered virtually using Zoom. Dedicated staff were able to continue to provide assessments and support the full range of needs. They also assisted in the filling out of forms for important government services and were able to provide advice and emotional support in many areas.

    Enhanced Language Training (ELT) team managed to collaborate, learn the gaps, refresh content, develop new online forms, continue to create client placements and support one another to ensure on time delivery.

    ELT staff and supervisors quickly adapted to the new environment and were able to provide services that were highly catered to the needs of clients.

    Welcoming Communities program focussed their efforts on assisting families to meet their immediate needs to deal with the unexpected pandemic. They assisted to make referrals to services, such as food banks, and, also access to laptops through their school. For the newcomer kids and youth who were able, activities such as arts and crafts, were offered virtually.

    Studio 500 programs moved fast to adapt lessons to an online learning environment by pre-recording instructional learning videos and developing blended learning models according to which the theory components would be delivered online, 2 days per week, and practical component would be delivered in-class 3 days per week.

    Since On the Line (OTL) is a culinary program, the team decided to pre-record instructional learning videos and adapt lessons to an online learning environment. Recipes and lessons were shared and conducted on Zoom, then participants were on their own to prepare the recipe. Upon completion they would send pics of their creations to the instructor for evaluation.

  • “ I never felt embarrassed about asking a question in the classroom and other students were also at ease asking questions. No questions ever remained unanswered. When I left the class I actually felt more confident using MS Word!. ” Claudia

    Building bridges to a brighter future

    The Enhanced Language Training (ELT) program helps newcomers bridge their international training, education and experience with employment opportunities in Canada. This 14-week program includes an 8-week in-class training portion followed by a 6-week work placement. Classes are taught by industry professionals and offer the opportunity to network and improve employability skills. The program focuses on the following sectors: Accounting, Customer Service &Administration, Engineering, Financial Services, Health & Wellness, IT, and Sales & Marketing.

    Clients benefit by: • Improving their Business English proficiency

    • Increasing their knowledge of sector-specific terminology

    • Enhancing workplace essential skills

    • Building professional networks

    • Gaining job experience through unpaid job placements

    Getting back to basics; increasing independence

    Essential Skills Upgrading (ESU) provides non-credit instruction in reading, writing, numeracy and digital technology to adults who speak English and who have goals of employment, further education (secondary or post-secondary) apprenticeship and/or greater personal independence. We are a goal-driven, outcomes-based, learner-centred program dedicated to helping our learners acquire the skills they need to transition towards their goals. With full-time, part-time and evening classes across the city, as well as a one-to-one tutoring program, we are able to offer participants flexible learning options in convenient locations.

    Through a network of partnerships, we offer a variety of “Computers for Work” workshops which allow employment-focused clients acquire the digital technology skills employers are looking for. In addition to our learners, we assist many clients through referrals to other learning opportunities which best meet their needs.

    Impact:

    Impact:

    HOURS OF LANGUAGE INSTRUCTION

    LEARNERS

    5,200

    2,087

    CLIENTS SERVED

    LOCATIONS

    EMPLOYMENT

    CLASSES

    CLIENTS SECURED

    425

    18

    209

    61

    IMPROVED THEIR LITERACY, NUMERACY AND DIGITAL SKILLS

    “ I would like to express my gratitude for all the efforts of our teachers in ELT class. Through this class I have learned a lot and gained confidence. The lessons about Canadian work culture, job interviews and working with Resumes were very important for me and it helped me to get a job. ” Nasyikat

    Enhanced Language Training (ELT)

    Essential Skills Upgrading (ESU)

    6 CommunityServices

    Annual Report 2019/20

  • Opening the doors to employment

    Next Steps Employment Centres offer a range of FREE services, resources and supports to respond to the career and employment needs of job seekers and employers looking to hire in Toronto, Mississauga and Vaughan. Services offered include:

    • Job coaching and labour market information

    • Online workshops

    • Resume &cover letter development, interview skills

    • Connections with Employers

    • Job matching and placement supports

    • Skills development and training

    • Resource centre with access to computers for job search

    Next-Steps also helps eligible employers access resources from the Canada-Ontario Job Grant (COJG), which provides funding to businesses for training existing employees or new hires.

    Next-Steps Employment Services

    “ The Next Steps Employment Centre did a fantastic job helping for my Second Career application. The staffs are very nice and helpful throughout the process of my application. My advisor helped me a lot on my application. I love to have her as my Advisor and all my questions are answered right away. ” John M.

    Impact:

    PEOPLE CONNECTED WITH FURTHER

    FUNDING TO TRAINTHEIR EMPLOYEES

    EMPLOYERSACCESSED

    EDUCATION AND TRAINING OPPORTUNITIES

    EMPLOYMENT

    CLIENTS SECURED3,757

    604

    91

    Empowering newcomers, investing in the future

    Settling in and adjusting to a new country can be a long and difficult process. Located in Malvern (Scarborough), TDSB’s Newcomer Services supports newcomers so that they will have opportunities like everyone else in Toronto, and that they will eventually be self-sufficient in every aspect of their lives. Services include extensive and valuable information, referrals, group workshops and one- on-one assistance on various settlement needs.

    Free Care for Newcomer Children (CNC) services are provided on-site while parents are attending workshops or accessing other services at the site.

    Impact:NEWCOMERS

    GROUP ACTIVITIES

    1,160

    120 775“My settlement officer Sarah Pinto helped me apply for child

    recovery benefits and guided me through the process of getting a job and how to get in contact with a furniture bank. When I secured a job at HGS global as customer service associate she helped me apply for the child care fee subsidy. I really appreciate the guidance and support that Sarah has given me. ” Sabina

    Newcomer Services

    RECEIVED SETTLEMENT SERVICES

    PARTICIPANTS ATTENDED GROUP PROGRAMS

    www.tdsb.on.ca/Community Services CommunityServices

    7

  • “ I learned leadership skills and confidence. I made many new friends, learned about others, and had a fun time. This program taught me life skills which I can use in many ways at home and at school and even when I grow up. ” ArnaFacilitating the integration of newcomer

    youth and childrenAs the TDSB’s only mentorship program dedicated to helping newcomer students adapt successfully at the elementary, middle-school and high-schools levels, Welcoming Communities serves over 100 schools in the Board each year. The program helps newcomer students transition into life in Canada through attendance support, leadership skills development, homework help, post-secondary planning and career exploration, community volunteering as well as specialized programming such as the Re-Connect program. Activities offered include:

    • Targeted skills development programs including hairstyling, construction and carpentry

    • Indigenous arts and crafts

    • English conversation circles

    • Parent engagement

    • Information sessions, campus tours, guest speaker events, employment fairs and recreational programs

    Enhancing youth employment opportunitiesOn the Line (OTL) is a unique 11-Week paid Culinary program that offers skill building opportunities and employment readiness support to multi-barriered youth between the ages of 15 and 30. The overall goal of the program is to support youth obtain work as Line Cooks. The program offers:

    • 5 weeks of intensive kitchen training and pre-employment support to prepare individuals to start a career as line cooks

    • Menu planning, knife skills & food prep training with a Chef Instructor

    • Food Handler and WHMIS certifications

    • One-on-one assistance with job search

    Participants get paid for 30 hours per week to attend the sessions. The training sessions are offered year around and new intakes begin every 5 to 6 weeks.

    Impact:

    Impact:

    MENTORSHIP MATCHES

    VOLUNTEER TRAINING SESSIONS

    PARTICIPANTS IN GROUP ACTIVITIES

    1,604

    10711,046

    TRAINING SESSIONS

    TO THE PROGRAM

    10

    On the Line (OTL) - Youth Culinary Program

    TDSB Welcoming Communities

    CLIENTS ACCEPTED

    CLIENTS SECUREDEMPLOYMENT

    70

    39

    “ It is too hard to be a newcomer in Canada and again, I feel so lucky to meet you. There is not a lot of friendly, helpful, and caring people out there. Thank you for being part of my journey. ” Simay

    8 CommunityServices

    Annual Report 2019/20

  • “ I would recommend Studio 500 to all aspiring hairstylists and believe me you will not be disappointed. Thank you to all the staff at Studio 500 for an opportunity of a lifetime! ” Keina

    Overcoming barriers one step at a time

    The Scarborough Centre for Employment Accessibility (SCEA) is a fully accessible, drop-in employment resource centre to assist job ready individuals to prepare for employment or self-employment.

    SCEA is open to all job seekers, including people with a disability. It offers access to computers, internet, phones, fax and photocopier, job board, a variety of specialized employment-related information, job search workshops and self-help resources, MS Office tutorials, job fairs, special guest speakers and events. Additionally, the following accommodations are available for persons with disabilities:

    • Assistive computer technologies such as Jaws, Zoom Text, Kurzweil, Dragon Naturally Speaking, Audio Notetaker, and Scan & Read

    • Ergonomic computer chairs, hydraulic tables, and large screen monitors

    • Sign Language Interpreters (available by appointment)

    • Wheelchair accessibility

    Enhancing skills for better employment opportunitiesStudio 500 is the only official government recognized hairstylist apprenticeship training facility in the GTA. It helps aspiring hairstylists gain industry experience and skills needed to reach their full potential in the field. The training is offered by Red Seal certified instructors at fully equipped salon labs.

    While the Hairstylist Pre-apprenticeship program provides opportunities for people who have no previous hair salon experience and who have not yet completed their secondary education, the Hairstylist Apprenticeship program prepares participants for the Hairstylist Certificate of Qualification exam. The program also supports apprentices to attain their 240 hours of required on-the-job training in salon.

    Year-round enrolment, full-time and part-time classes are available.

    Impact:

    Impact:

    VISITS

    TRAINED

    5,339

    117AS APPRENTICES

    “ I went to your office last week to ask for employment assistance. I want you to know that an employer that I applied online had hired me already and I will start working on Monday. Thank you so much for your willingness to assist me in finding a job. ” Teodulo

    Studio 500 Hairstylist Apprenticeship and Pre-Apprenticeship

    Scarborough Centre for Employment Accessibility

    RECEIVED C OF Q EXAM PREPARATION SUPPORT

    23

    COMPLETED24PRE-APPRENTICESHIP

    2,090 WORKSHOP

    PARTICIPANTSNEW CLIENTS EMPLOYED

    332

    www.tdsb.on.ca/Community Services CommunityServices

    9

  • 10 CommunityServices

    Annual Report 2019/20

    Building language skills for successEnglish language skills are often a prerequisite to newcomers’ successful settlement and social, economic and cultural integration into Canadian society. As the largest and one of the oldest LINC programs in Canada, TDSB’s LINC offers free English classes and settlement services that assist newcomers attain the English language proficiency needed to fully participate and succeed in their new Canadian home, community and economy.

    All classes are led by qualified instructors using the LINC Curriculum Guidelines, the Canadian Language Benchmarks, the Canadian Citizenship and Discover Canada resources. Lesson planning and on-going assessment is guided by the Portfolio-Based Language Assessment (PBLA) approach. Both formal and informal assessments are real-world and task-based.

    Part-time and full-time classes are available year-round, and some sites also offer evening classes. All locations provide free Care for Newcomer Children (CNC) - for ages 19 months to 6 years – which enables parents to attend the classes without having to find costly childcare.

    What you can expect from us: • A welcoming, respectful and safe learning environment

    • Knowledgeable, helpful and responsive staff

    • Learning focused on your needs and goals

    • Accurate and relevant information about community services that can assist you and your family

    Impact:

    LANGUAGE INSTRUCTIONHOURS OF

    84,464

    4,526

    2,274

    LEARNERSIMPROVED

    USED CHILDMINDING SERVICES

    THEIR ENGLISH SKILLS

    NEWCOMER CHILDREN

    Language Instruction for Newcomers to Canada (LINC)

    “We have found your kids’ online support program a centric dynamic factor for our son Heawadmal. It affects our son’s behavior. He shows more interest in the program contents. His Teacher Ms. Wahida is representing her job fabulously. She is amusing, the way she is interacting with our son is so academic. The good news is that our son is starting to be regulating with his online program.

    Your support will remain with us as cornerstone memories. Thank you so much. ” Heawadmal’s parents

  • www.tdsb.on.ca/Community Services CommunityServices

    11

    Welcoming Communities Creative Writing Program

    Welcoming Communities has been offering creative writing workshops in Elementary and High Schools with newcomer students since September 2018. The goal of the program is to create a safe, welcoming and creative space for students to explore their ideas, their imagination and develop their writing skills. We encourage newcomer students to believe in their own abilities as successful poets and writers, and that their voices deserve to be heard. Publishing the students works validates their efforts and allows them to develop confidence in their writing skills.

    One student who benefited from this program was Somiah (grade 4), who successfully wrote an excellent, creative story accompanied by gorgeous illustrations. Reflecting on her experience, Somiah wrote the following:

    “ Thank you so much Ms. Charlotte and Ms.Sofia for inspiring us to write these books. Thank you so much for wasting all your time on us and listening to us. I am so grateful to have you guys in my life and you guys made my dreams come true cause I always wanted to write a book. Thank you for spending hours on us. You guys brought happiness to our lives. Thank you so much. We all appreciate it a lot. You guys are awesome. THANK YOU SO MUCH! ”

    “ I learned that, with the right words, I can touch people’s souls and make them pay attention to what I want them to pay attention to. I learned that I have potential, and after showing one or two of my poems, I got more confident to share them with other people, that actually loved them . ”(Greenwood Slam Poetry Participant – Sept 2019 - March 2020.)“ I learned about myself that I am a good writer. ”(Greenwood Short Story Participant – Sept 2019 - March 2020.)“ I learned that I have a good imagination. ” (Dixon Grove Chapter Book Program, Grade 5, March 2019- June 2019)

    WHAT INSPIRES US?

    When we asked students what they learned about themselves from this project, here is what they had to say:

  • 12 CommunityServices

    Annual Report 2019/20

    CLIENT/LEARNER SUCCESS STORIES: WHERE ARE THEY NOW?

    Justine was a participant in our upgrading partnership with Tropicana Community Services. Upon completing a 7-week upgrading program with Essential Skills Upgrading (ESU), Justine completed the Pre-Apprenticeship Auto Body Collision and Damage Repair program with Centennial College and is now an AutoBody apprentice with the TTC.

    Wadhwa attended 2019-20 Enhanced Language Training (ELT) Accounting class and “with the knowledge, coaching and blessings of Kurt (ELT instructor) and Roxanne (Job Developer) and learnings of the program” in his armoury, secured his first job in Canada in his professional field within six months of his arrival in Canada, even during the unprecedented times of COVID.

    Rafael attended ELT Sales and Marketing Class in April 2019. He had a background in marketing and tourism. With the support of the team, Rafael made an ambitious plan to network and go back to the career he so loved. His hard work paid off and he is currently working as a Director at Governance Solutions Inc. in Guelph, Ontario.

    Angela participated in the On the Line Program (OTL) and completed a job placement at Freshii in East Toronto, she is now the Manager of that Freshii location.

    When asked if the ESU program was helpful in improving her skills, Maryjo reported that, “ Fractions were a foreign concept to me and Richard opened my eyes”. She says that when she forgets how to do math tasks, she refers to her notes and refreshes her memory. Maryjo is currently studying at George Brown College in a RPN program.

    After Bailee completed the OTL program, she decided to pursue her career in the culinary industry, she has successfully graduated from Stratford Chefs School.

    Inez attended ESU classes at George Harvey. Her instructor was a “wonderful and innovative teacher ” patient and encouraging, and she credits him with her success. Inez is currently studying at Canadian Beauty College and said that had not for our class, she would not have been able to get into her program.

  • www.tdsb.on.ca/Community Services CommunityServices

    13

    “Congratulations on leading an incredibly wonderful team that exemplify an extension of you!” Julianna wrote in her email to Scarborough Centre for Employment Accessibility (SCEA) Site Supervisor, Sonia who helped Julianna to get a phone interview for a temporary 2 weeks assignment which turned into a full time permanent job at Defendit Legal Services Professional Corporation. This lovelycard perfectly captures her sentiment!

    Ibrahim was supported by the Next Steps Employment Centre- Downsview team in his job search and when he secured an administrative support position with an Engineering Firm, he emailed us and wrote “ I can’t thank you enough for your efforts and support, stay assured that I will show the commitment and dedication needed for this job. ”

    Joyce, stay-at-home mom decided to take a leap of faith and joined the Studio 500 Hairstylist Pre-Apprenticeship Program back in 2018. She successfully acquired an apprenticeship in salon and returned to complete Advanced training in the Apprenticeship Program. In 2019 she successfully attained her hairstylist licence and is currently employed full time at First Choice Haircutters in Mississauga Ontario.

    Danielle, who was a Next Steps Employment Centre-Riverdale client, is now a Patient Flow Coordinator with the Peter Munk Cardiac Center at Toronto General Hospital. When asked about her experience, she wrote to her Employment Advisor, Allison “ I am finally on a contract and in a stable job. Thank you for all your help, I couldn’t have navigated my way so successfully without you Allison. ”

    Clara attended Studio 500 where she excelled in both the Basic and Advanced level training. She completed her apprenticeship and attained her Hairstylist license in 2019. Clara is currently enrolled in a 2 year Salon Management course at George Brown College and aspires to open a salon in Northern Ontario.

    Tanya applied to sponsor her daughter, Chrejah, from Jamaica 4 times over many years, on her own and also with help from others. Each attempt was denied for various reasons. Last year, our Newcomer Services team supported Tanya to submit another application, which was approved. Chrejah and her mother finally reunited in February 2020 and are very happy together. This picture was taken in February at Chrejah’s graduation, on Tanya’s trip to Jamaica, to bring Chrejah back to Canada.

  • 14 CommunityServices

    Annual Report 2019/20

    21st Century Bearings Inc.32 Miles Build & Design411.ca 880 Cities4DM Inc. - Geospatial Information

    Technology CompanyA La Carte Kitchen A&W A-1 Cash and Carry A2A Web Design Abba Kyrillos & Mari Mina Ltd (aka:

    Tim Hortons)ABC Dev Inc. Access Alliance Multicultural

    Health and Community ServicesAccess Cash General PartnershipAccount Dynamics Worldwide

    Inc.Account Pro Systems Inc.Accuflo Plumbing Solutions Inc.Action Auto Glass Action Collections & Receivables

    Mgmt.Addictive Mobility Adecco Adriatic Glass & Mirror Ltd.Adweko Canada Inc. Affinity Insurance AGS Automotive Systems Inc.Air Kool Ltd. Air Liquide Canada Inc.Air Track Inc. Ajeet Industries Inc. Akendi Intentional

    Experiences Akropolis Pastries Albarrie Alert Driving All Custom Gasket Allan Teachman Alleyne Inc. Almon Equipment Ltd. Alpeza General Contracting Inc.

    Alpha Textbook Inc. Alpha’s Discovery Club Inc.Altius Architecture AM Adatia Medicine Professional

    Corp.Ankit Designs Inc. Anoosh Tech Inc. Anova Fertility & Reproductive

    Health Anson S. Taylor Jr. PS Apex Fund Service Apollo Aquitaine Auto Centre Inc.Aramark ArcelorMittal Tailored Blanks

    Americas Ltd.Argon Electric Ltd. Armstrong Fluid TechnologyArmstrong Manufacturing Inc.Ashlin BPG Marketing Inc.Asian Care Givers AST Flooring Ltd. ATG Pharma IncorporatedAuriora Tech DevelopmentAurora Food Pantry Aurum AVAJ Future Solutions Avanti Hair Salon Aviation GSE Aviator DanforthAvondale FoodworksAYA Kitchen & Bath Ltd.Azans Baba Tel Bahman Accounting Inc.Bakertilly WN LLPBamford Produce Company LtdBarrett and Welsh Inc. Bartell Morrison Inc. Battaglia Architect Inc. Baycrest BCM Partners LLP Beacon Corporation BrokerageBelmont House Berg Chilling Systems

    Bernard Betel Centre for Creative Living

    Bespoke Painting Services Inc.Best Buy Canada Best Western Hotel Beta Calco Inc. Beta College BGIS Biddingo Big Smoke Burgers BioConnect Inc. BioPharma Services Inc.Biotalent Canada Blackwell Structural EngineeringBloor West Dental Blueprint Software SystemsBMO Bank of MontrealBogdan Newman Caranci Inc.Bond International Services

    CanadaBoom Breakfast & Company Boost Agents Bow Wow Doggy Day CareBranded Bites BresoTec Inc. Bright Pics Inc. Brookfield Global Integrated

    SolutionsBTY Group Buffalo Wild Wings Build Max Ltd. Burnco ManufacturingBurrito Boyz Byrne Engineering Inc. Cadmech Design Inc. Canada Colors and Chemicals Ltd.Canadian Coptic CentreCanadian Down & Feather

    Company Ltd.Canadian Educational ServicesCanadian Maintenance Safety Ltd.Canadian Petroleum Processing

    Equipment Inc.Canadian Red Cross Canadian Tire CAPREIT

    CARA Foods Carib21 Carefirst Seniors and community

    Services association Carl Zeiss Canada Ltd. Carlaw Tire and Auto Services Inc.Carnata Consulting Inc.Carson Dunlop & Associates Ltd.Casa Manila RestaurantCB Squared CCE Medical CDI Computer Dealers Inc.Cedarbrook Lodge Celplast Metallized ProductsCentre of English Studies (CES

    Toronto) Centric Health Channel Assist Inc. Chantler Packaging Charlie’s Meats Chef’s Table Chelsea 98 Investment GroupChens Enterprises Chiva Auto Group Inc. Christie Lites Christina Ke Wang, CGACinq Foods Circle of Care Cisco Systems Canada Co.City of Richmond Hill City of Toronto Cityview Dental Clear Images PhotographyClearbridge Mobile Inc.Click on Mac SolutionsCloud Dynamics CLS CateringCobblestone Foods Inc.Codefusion Community Environment AllianceCompucage International Inc.CompuStaff Corp. Concreation Canada Inc.Conrad’s Barber Shop Coptic Orthodox Patriachate of

    Alexandria

    EMPLOYER CONNECTIONS

  • www.tdsb.on.ca/Community Services CommunityServices

    15

    Corporate Finance OutsourceCorvin Cosmetica Country Style Donuts CQK Chartered AccountantsCrawford & Company Canada Inc.Crayon Design Co Inc. Creations Food CompanyCreative Strategy DesignCredit Valley ConservationCRH Canada Group Inc.Crown Metal Packaging CanadaCrystal Claire CosmeticsCT Bakery Cullitons Limousine ServicesCusco Fabricators LLC Custom Color Imaging Custom Track Services Cut Above CYY Accountants Corp. Daango Sweets Dadras Architects Inc. Dairy Queen Dalton Pharma ServicesDapasoft Inc. Data Global TechnologiesDatasoft Global Technologies Inc.Datawind Inc. Deca Aviation EngineeringDeep Foundations Contractors

    Inc.Define Metal Fabrication Inc.Delo Logic Inc. Delta Hotels and ResortsDeltro Electric Ltd. DeSerres DHL Global Forwarding (Canada)

    Inc.Diaz Law Firm Discount Car & Truck RentalsDochia Interior DesignDon Valley Health & WellnessDonalda Golf Club Donna Dolphy Double Tree By Hilton Dr. David Gardner Dentistry

    Professional CorporationDr. Iram Zando MedicineDr. Poulos DDS Dr. Pramiti Kohli

    Dr. S. Nikolakakis OptometryDr. Slome Professional Corp.Dr. Stelios Nikolakakis Professional

    Corp.Dr. Steven Moss Dr. Tariq Saeed Clinic Drive Products D-Tech Consulting Inc. Duarte Coaching Dufferin Communications Inc.Dylan Bar Dynexa Corp. / Canadian

    Career College of Innovative Technology & Management (CCCITM)

    East End Garden Centre Ltd.Eaton Power Company Earlcourt BBQ Ecmictics Biotechnology Inc.Ecom Food Industries Education Academy eFresh Meals Inc. Electro Accounting Eli Lilly Elite Alliance Services Inc. Elite Air Systems Elte Café Emerald Legal Professional Corp.Enghouse Systems English Bay ENN Canada Corp. Entera Utility ContractorsEntro CommunicationsEnville Event Design & CateringEPI Fire Protection & Security eSCRIBE Software Ltd Esprida Corp. Esquire-Presidential Garment CareESS Corp. Esso Canada Everest Evergreen College Export Packers Co. Ltd. EZ Food Group Inc. Fastrack Graphics Fengfan Accounting Corp.Fiera Foods Company Financial Education Institution

    Ltd.First Friends Preschool & Daycare

    FirstService ResidentialFlynn Canada Ltd. FNF Canada Food for Tots Food Starter Forest View Industries Forum Athletic Products Inc.Fotonz Inc Fox and FiddleFranchise Management Inc. (FMI)

    GroupFrans Fred’s Bread FreshiiFriends of the Greenbelt

    FoundationFrontline Broadband Inc.Frontop Engineering Frontop Surveying Inc. Fruit of the Land Inc. Fuchsia Hospitality Inc.Futurprenuer Fynn’s Temple BarG.B Lancaster ConsultantsG.J. Business Group GardaWorld Gatestone & Co GCP Consulting Global Tax Services Golda’s Kitchen Inc. Golden Dollar DiscountGolden Ridge Reality Inc.Gowling WLG (Canada) LLPGprosys Corp. Great Clips Great Oak VFA Greenscaping Greenwich Associates GryphTech GT Global Telecom GVEX Habib Canadian Bank Haddad Geotechnical Inc.Hair in Motion Handi Foods Ltd. Harbour Dental Centre Havas Canada holdings Inc. HB Accounting Heart 2 Heart CPR ServicesHello Sparks

    Helmfried Business Solution Inc. (HFBS)

    Heritage Skills Development Centre

    Herjavec Group Hero Response Inc. Hexocom Alum-Pro Inc.Hino Motors Canada Hodgson Mill Canada Inc.Holcim (US) Inc. & AggregateHolcim Canada Inc. Home Depot Homestarts Inc. Hope Fertility & Reproductive

    CentreHotel Indigo Toronto AirportHubbert EME EngineeringHudson’s Bay Hylan Group Hype Foods I/O Vision IBT College IDA Noble Pharmacy Ideal Jobs ILSCO of Canada Impact Kitchen Infinite Safe Influitive Infor Enterprise Software

    SolutionsInfotech Business Centre Inc.Infuse Cafe Innovative Vision Institute of Communication

    AgenciesIntegra Tire and Auto SpaInterContinental Toronto YorkvilleInterlink Connectivity Inc.Interwork Technologies Inc.Investors Group Financial Services

    Inc.Iron Fitness Iroofing Isaac Operations IT World Canada Inc. ITC Systems Inc. Ivan Hair J.T. Donald ConsultantsJazma Hair Inc. JC Salon Jewell Radimisis Jorge

  • 16 CommunityServices

    Annual Report 2019/20

    J-SAS, Software and ServicesJumpfactor Inc. Just For Kids Early Learning CentreKangaroo Design GroupKaza K-Dental Inc. Kenaidan Contracting Ltd.Kerrès KEY 2 Communications Inc.KFC Canada Kinch Legal Services Corp.King CateringKingsmill Foods Company Ltd.Kobay Enstel KPMB Architects Kubik Inc. Kuehne & Nagel Ltd. Kwik Kutz La Carnita Queen St. E.Labrador Service GroupLaurel School Lea Consulting LEDdirect Illuminated SavingsLeon’s Furniture Les Entreprises Proden Inc.Linda Modern Thai Lion Security Services Little London BarbershopLive Organic LMG Drafting Lombardo Neilly + AssociatesLong Island Clothiers Inc.Longo’s Luizos Law Lullaboo Nursery and Childcare

    Center Inc.Lumacare Lumicision Inc. Lynch Fluid Controls Lynne Romero Solutions Inc.M & M Plating Inc. M&R Automation Canada

    Maha’s Restaurant Manawa Manditours Int’l Maple Lodge Farms Marcotta Mechanical Contractors

    Inc.Markham Flooring Inc.Markham Steeles Medical ClinicMarycroft Tile Ltd. Matcor Automotive Inc.Matthew Scott Data MarketingMaxxam Analytics Inc.Maxxis International - CanadaMcDonald’s Canada MCIS Multilingual CommunityMcLeans Learning AcademyMcOuat Partnership Mechways Inc. MED e-care HealthcareMEDAbility Healthcare CentreMedallion Corp. Meridian Artists Metex Midas Inc. Miiscan-Personas.com Corp.Milano Computer SystemsMirian Law Firm Mirion Technologies Ltd.M-K Process Equipment Ltd.ML Catania Moes Limos Monardo’s Services Morega Systems Morgan Solar Morgans on the DanforthMoriyama & Teshima ArchitectsMosaic Dental Moses Structures Motoinsight Inc. Moveable Online MS Falcon Tooling Inc.MTFX Mucho Burrito Multimatic

    Museum Dental Mystique Brand CommunicationNandos Nations Fresh Foods Nebulae Wealth Nestle Canada Inc. New Dawn Energy SolutionsNew Directions Aromatics Inc.New Era Tool and Die Ltd.Nexera Wireless NGH Tours Niico Millwork Group Ltd.Niosha Daneshvar DentalNissan Downtown NMC Dynaplas Noram NORR North American Business

    Services for Northwater Capital Management Inc.

    Novena Tec NovoPlas Novotel Hotels & ResortsNu-Life Medical Inc. OCAD University Ocean Mechanic Ogoamaka Law Firm OMNI King Edwards HotelOnares Salon OneCAD Solutions Ontario International CollegeOntario Natural Food CompanyOpay Inc.Opulence Spa & RetreatOPUS Advisory Services

    InternationalPaintbox Catering & BistroPak Lau & Associates PALS Staffing Panera Bread Canada Pantry Enterprises Inc. Paparatzy Gallery Paragon Security Paragon Systems Paramount Fine Foods Pardons & Waivers of Canada

    Parkview Dental Parkway Forest FoodlandPather Plastics InternationalPathway CommunicationsPeekaboo Childcare Peel Word Processing Inc.PetalonPetit Maison MontessoriPeto MacCallum Petra Soap Phases Salon Philopateer Christian CollegePhoenix Print Shop - a social

    enterprisePhysical Therapy ServicesPinchin Ltd.Pinsa Romana International Inc.Plexxus Polar Racking Inc. Polycote Inc. PolyOne Canada Inc. PowerStream Inc. Precision Works Inc. Primal Movement Priority Heating and Air

    Conditioning Ltd.Pro Auto Glass Inc. Professional Warehouse

    DemonstratorsProgressive Sales Canada

    Electronics Inc.Pro-Line Automation Systems Ltd.Prostate Cancer CanadaProvincial Moving & Office

    Installations Inc.PSAV Puratos Canada PW Kleens Pyramids Engineering QA Consultants QMC Metering SolutionsQzina Specialty Foods Radiant Global Logistics Rainbow Drug Mart Rallys Sports Bar & SmokehouseRandstad Engineering Randy Held Corp. Ray Daniel Salon & Spa

    EMPLOYER CONNECTIONS

  • www.tdsb.on.ca/Community Services CommunityServices

    17

    RB&W Corp. of CanadaReal Assets Advisors Inc.Real Food for Real KidsRedcage Solutions Inc. Redwood Beauty Group Inc.Reliance Home ComfortResource Polymers Inc.Reversomatic Man. Inc.RG Engineering Ltd. Richmond Dental Rimrock Sunset Grill Inc.Rogers CommunicationsRogers TV Royal Bank of Canada (RBC)Royal Canadian Mounted Police

    (RCMP)Royal LePage Realty Inc.Ryding Regency Meat PackersS&P Data Sales Dynamics Inc. Salon Rosso SAMCO - Machinery San Romanoway Sataya Paul Canada Scarborough Hospital FoundationSchneider Electric Canada Inc.Scholars Education CentreScotiabank Secure Links Sedun & Kanerva Architects

    Inc. Senior Store SERVINET Inc. SGS Canada Inc. Shadlock Pharmacy Shasha Bread Co. Shoppers Drugmart Store 1555Shuku Salon SICK Ltd.Simply Smart Child Care Centre

    Inc.Sirati & Partners Sky Solar Canada Ltd. Smart Door Inc. Smart Start Montessori SchoolSmartIP Smith and Long LimitedSobey’s Sobey’s Urban Fresh Social Know How Inc.

    Soha Beauty Salon & SpaSole Mio Footwear, Inc.Songbirds Montessori School Inc.Source 4 Nations Inc. Spark Internet Marketing GroupSpartan Solutions Inc. Spectrum Healthcare Speedo Foods & Flavours Inc.Splashworks Kitchen & BathSporometrics SPP Canada St. Louis Bar & Grill St. Michael’s Hospital St. Paul’s L’Amoreaux CentreStalco Inc. StandardBred Canada Standirect Kitchen Appliances

    Corp.Stantec Staples Steenhof Building Services GroupStemmler’s Meat & Cheese Inc.StokeStack BBQ Stone Tile Inc. Streetsville Children’s CentreStrickland Reading Clinics Inc.Suffah Academy of Learning Inc.Sundale Foods International Inc.Sunnybrook Hospital Sunray Group of HotelsSuper Asia Food & Spices Ltd.SURGE ERP ConsultingSwiss Chalet RestaurantsSwissport SwitchGrocery Canada- NBL

    Foods Corp. Taheri Exchange Tangerine Bank (Formerly ING)Taotao Group Ltd. TD Bank TDCNet Inc. Tech Triune (formerly J11 IT

    Services)TechDirect Techno Canada Techno Scientifi c Inc. Teeple Architects Teknicor Corporation Teleperformance Tender Treasure Montessori

    School

    Tenova Good Fellow Teqtronix Testforce Textile Museum of CanadaTGO Consulting The Canadian Lung AssociationThe Grand Hotel & SuitesThe Maid Home ServicesThe Riverwood ConservancyThe Sales Skills LearningThe Storys Building The UPS Store The Vinyl Company Inc.Three Point Turn Inc. Tim Hortons Times Kitchen & Bath Tok Transit, Viva DivisionToolway Industries Ltd.Toothworks Square One DentalTopnotch Employment Services

    Inc.Toronto Arts FoundationToronto Gold Bullion Toronto Intergenerational

    PartnershipsToronto Nobel AcademyToronto Transit Commission (TTC)Toronto Western Hospital-Mount

    Sinai Dept. of Anesthesia Toshiba of Canada Tostado Café Inc.Tot Town Chidlcare Inc.Transat A.T. Inc. Trans-Plan Inc. Trend Marketing Trento Kia Tricon Capital Group Inc.Trillium Inspection Triumph Inc. Trophy Twin ContractingTwin Image Salon & SpaUCIT Online Security Inc.Uncle Testsu - UnionvilleUnicare Clinic UNICEF Canada Unika Swin Union Social Eatery Union Strategies United Driver Services Inc.

    Upper York Secondary SchoolUXP Systems Inc. Vagans Inc. Vantage Finishing and Refi

    nishing Inc.Ventura Foods CanadaVertex Solutions Corp. VHA Home HealthCare VICS Group Vigilant Consulting ServicesVictoria International College of

    BusinessVirtual Engineers Vision Construction Ltd.Visrox Voith Hydro VTAC Warner Music Canada Inc.Warren Industries Waterview Dental Wayyoung Tech Aesthetics Web San Weir Minerals CanadaWendy’s West Star Printing Ltd. Westway Machinery WFG - Ron & Lynne RomeroWhite Shark Ltd. Willow Springs WineryWillowdale Subaru WinGenius Wings Winners Wolters Kluwer Ltd. WS & Company Ltd. WSM Engineering Inc. WSP Canada IncorporatedWT Partnership (North America)Xinflix Media Inc. Y. Liu Law Firm Yamaha Music School Yang Wang Law Professional

    CorporationYi Zuo Accounting & Tax FirmYumbra Café Zoe’s Tender Years Child CareZoom Business Management

  • 18 CommunityServices

    Annual Report 2019/20

    A.C.T. 4 Youth

    Aangen Community Services

    Ability Edge

    Ability Learning Network

    Aboriginal Education Centre

    Acces Employment

    Access Business College

    Access Capital Corp.

    Access Community Capital Fund

    Across Boundaries

    AdMill Group

    Agilec

    Agincourt Community Services

    Agincourt Community Services Association

    Agincourt Library

    Anishnawbe, Anduhyaun (Native Women’s Shelter)

    Bathurst Heights LIP Initiative

    Bathurst-Finch Hub

    Beta College

    Black Youth Jobs

    Branded Bites

    Brands for Canada

    Brian J. Fleming Adult Learning Centre

    Burnhamthorpe Library

    CAFCAN

    Caledon Community Services

    Canada Sri Sanmuganathaswamy Kovil

    Canadian Career College

    Canadian Deafblind Association

    Canadian Hearing Society

    CanTYD

    CareCor Health Services

    CARE Centre – Centre for Internationally Educated Nurses

    Career Perspectives

    Career Solutions

    Caregivers Action Centre

    Catholic Crosscultural Services

    CEE- Centre for Young Professionals

    Centennial College

    Centre for Addiction and Mental Health (CAMH)

    Centre for Immigrant & Community Services (CICS)

    Chartered Professional Accountants of Ontario

    Chinese Family Services of Ontario

    Citi College

    City Adult Learning Centre

    City of Toronto

    City of Vaughan

    Climate Seal Inc

    CNIB

    College Boreal

    College of Carpenters and Allied Trades -

    Community Information Fairview

    Community Legal Education Ontario (CLEO)

    Community Living

    Community Outreach

    Corbrook

    COR- Cashruth Council of canada

    COSTI Immigrant Services

    Council Fire

    Council of Educators of Toronto

    Credit Canada

    Credit Valley Hospital

    Culture Link

    Delta Resource Centre

    Disability Credit Canada Inc.

    Dixie Outlet Mall

    Dorset Community Hub

    Duke Heights BIA

    Durham College

    East Metro Youth Services

    East Mississauga Community Health Centre

    East Scarborough Storefront

    East Toronto Community Legal Services Inc.

    Eastview Neighbourhood Community Centre

    East York East Toronto Family Resources

    Eden Food for Change

    Empowering Change Inc.

    Engineering Technicians and Technologists (OACETT)

    Enterprise Toronto

    Epilepsy Toronto Community Outreach

    ESL Newcomer Reception Centre

    Eve’s Phoenix

    Evolution Group Inc.

    Family Inter Generation Link

    Family Services of Peel

    Fernie Youth Transition Services

    Food and Beverage Ontario

    Food Processing HR Council (FPHRC)

    Food Starter

    For Youth Initiative

    Fresh Advancements

    Frontier College

    Frontline Community Services

    Furniture Bank

    George Brown College

    GMCC / JMCC

    Go Green Youth Centre

    Golden Mile Employment and Social Services

    Grace Mt. Zion Apostolic Church

    Grantful Foodbank and Soup Kitchen

    Habitat for Humanity

    Happen

    Health Canada – Environmental Health Awareness & the Office Environment

    HIPPY Program

    HomesFirst

    Hospitality Workers Training Centre

    Human Resources Professionals Association

    Humber Community Employment Services

    Immigrant Access Fund Canada

    Impact n Communities

    India Rainbow Community Services

    ISNA- Halal Certification Agency

    J4 Food Consulting Services Inc

    Jane Finch Community & Family Centre

    Jane Street Hub

    Jenfab Metal Fabrication

    Jewlr

    Job Skills - Employment and Business Programs

    Jobstart

    John Howard Society

    Johnvince Foods

    JRS College

    JVS Toronto

    Kingdom Covenant International

    Korean Community Centre

    Learning Disabilities Association

    Legal Aid Ontario

    Levitt Insurance Brokers Ltd

    Liberty Tax Service

    LIP - Local Immigration Partnership Network

    LOFT Kitchen

    Madison Community Services

    March of Dimes Canada

    Mattamy

    Matthew House

    Mennonite New Life Centre

    Metis Nation of Ontario

    MIAG Centre for Diverse Women & Families

    Michel’s Bespoke

    Ministry of Community Safety & Correctional Services

    Miracle Arena For All Nations Career Resource Centre

    Mississauga Board of Trade (MBOT)

    COMMUNITY PARTNERS

  • www.tdsb.on.ca/Community Services CommunityServices

    19

    Mississauga Business Enterprise Centre

    Mississauga Seventh Day Adventist Church

    Mississauga Training Centre

    Miziwe Biik

    Montage Support Services

    Mood Disorders of Canada

    Mothercraft

    Native Canadian Centre of Toronto

    Native Child and Family Services

    Native Women’s Resource Centre

    Native Youth Resource Centre

    Nella Cutlery

    New Circles, Neighbourhood Link

    Newcomer Centre of Peel

    Newcomer Organization Network (NCON)

    North York East Employment and Social Services

    North York Women Centre

    NSF-GFTC

    Oakburn Community Centre

    Oakville Stone

    Oasis Addiction Recovery Society

    Oasis Dufferin Community Centre

    Ontario Association of Certified Engineering Technicians and Technologists

    Ontario Association of the Deaf

    Ontario Disability Support Program (ODSP)

    Ontario Energy Board – Ontario Energy Board Cost Savings Programs

    Ontario Federation of Indian Friendship Centre

    Ontario Masonry Training Centre – Bricklaying Program

    Ontario Youth Apprenticeship Program (OYAP)

    Oolagen

    Operation Springboard

    Owl Ware Ltd

    Oxford College

    PACT

    Parkdale Community Information Centre

    Parkdale Intercultural Association

    Peel Adult Learning Centre

    Peel Career Assessment Services

    Peel District School Board

    Peel Halton Workforce Development Group

    Peel Multicultural Council

    Peel Region Social Services

    Peel-Halton-Dufferin Adult Learning Network

    Pheasant Run Golf Club

    Polycultural Immigrant Community Services

    Pranic Healing & Wellness Center

    Professional Engineers Association (PEO)

    PS Architect

    PTP Adult Learning and Employment Programs

    Queensway Optometric

    Ralph Thornton Community Centre

    Red Door

    Region of Peel

    Renewed Computer Technology

    Rexdale Women’s Centre

    Rhema Christian Ministries

    Rise Asset Development – Assistance for Business Development

    Riverdale Immigrant Women’s Centre

    Riverside Fresh Foods

    Ryerson, Welcome Centre

    Safecross First Aid Inc.

    Saint Vincent de Paul St. Dominic’s Roman Catholic Church

    Scarborough Bluffs United Church

    Scarborough Centre for Healthy Communities

    Scarborough Museum

    Scarborough Women Centre

    SEAS Centre

    Seaton House

    Second Harvest

    Seneca College

    Sheridan College

    Sick Kids- Centre for Community Mental Health

    Skills For Change

    Social Research and Demonstration Corp. (SRDC)

    South Asian Diabetes Prevention Program

    South Riverdale Community Health Centre

    St Stephens Community House

    St. Gabriel Adult Learning Centre

    St. Vincent de Paul Society

    Stanford College

    Stratford Chef School

    TAIBU

    Terry Fox House

    The 519

    The Canadian Council on Rehabilitation and Work

    The Career Foundation

    The Centre For Education & Training (TCET)

    The Centre for Skills Development & Training

    The Coalition for Persons with Disabilities

    The Deacon’s Cupboard, St. Peter’s Church Erindale

    The Four Village Community Health Centre

    The Neighbourhood Office (TNO)

    The Salvation Army

    The Scarborough Storefront

    The Spot Youth - Yorkgate Mall @ Jane-Finch

    The Street Initiative

    The Toronto Region Board of Trade (TRBOT)

    The Toronto Society of Architects

    Thornhill Employment Hub

    Times Change

    Toronto Catholic District School Board

    Toronto East Quadrant LIP

    Toronto Economic Board

    Toronto Employment and Social Services (TESS)

    Toronto Fire Services

    Toronto Mandarin Schools

    Toronto Police Services- 12 Division

    Toronto Public Health

    Toronto Public Library

    Toronto Workforce Innovation Group

    Tropicana Services

    Turning Point Youth Services

    Unite Here Local 75

    United Steel Workers - Peel Halton Job Action Centre

    United Way of Peel

    Variety Village

    Vaughan Chamber of Commerce

    Vaughan Food Bank

    Vaughan Public Library

    Verma Pet Professional Corporation

    Victorian Order of Nurses (VON)

    Vita Centre

    Volunteer Toronto

    VPI Working Solutions

    William Osler Health Centre

    Warden Woods Community Centre

    Wardrobe Workshop Inc

    West Neighbourhood House

    West Scarborough Neighbourhood Community Centre

    West Toronto Probation

    WoodGreen Community Services

    Workers Action Centre

    Workers Health and Safety Legal Clinic

    Working Skills Centre

    Working Women Community Centre

    World Class – Tenants Rights

    World Education Services (WES)

    YMCA

    YWCA

    York Med Dentistry

    York Region District School Board

    York Town Family Services

    York University

    Youth Employment Services (YES)

    Youth the Future

    Youth without Shelters

  • 20 CommunityServices

    Annual Report 2019/20

    FUNDERS MAP

    HIGHWAY 401

    400 H

    WY

    QEW

    HIGHWAY 401

    HIGHWAY 401

    HIGHWAY 401 X W

    LAKE SHORE BLVDE

    DR NOSLI EN

    REXDALE BLVD

    SHEPPARD AVE W

    DON M

    ILLS R

    D E

    VICT

    ORIA

    PARK

    AVE

    EGLINTO

    N AVE W

    DUNDAS

    ST W

    DR SLLEWES

    HWY 2

    7

    MORNINGSIDE AVE

    STEELES AVE W

    PORT

    UNIO

    N RD

    STEELES AVE E

    DR MAHKRA

    MALLE

    N RD

    SHEPPARD AVE E

    RD EDISKRAPWILSON AVE

    ELLESMERE RD

    DIXON RD

    HIGHWAY 401

    LAKE SHORE BLVD W

    BROW

    NS LI

    NE

    GUILDWOOD PKWYTS TSRUHTAB

    BURNHAMTHORPE RD

    F G GARDINER XY E

    MOUN

    T PLE

    ASAN

    T RD

    DUNDAS ST W

    EVA WEI VYAB

    PAPE

    AVE

    JANE

    ST

    BLACK CREEK DR

    ST CLAIR AVE E

    FINCH AVE E

    RD DRI AL

    DR YELMI RB

    QUEEN ST W

    DANF

    ORTH

    RD

    SOUTH KINGSWAY

    DR ELAVWODAE

    M

    LAWRENCE AVE W

    DUNDAS ST E

    O CON

    NOR D

    R

    WILSON HEIGHTS BLVD

    EGLINTON AVE E

    LAWRENCE AVE E

    WAR

    DEN

    AVE

    BLOOR ST W

    THE QUEENSWAY

    EVA LLEWX

    OC

    EVA YTI S RE VI NU

    EVA NOT GNI L SI

    EVA SDNALNOD

    SCARLETT RD

    BLOOR ST E

    KINGST

    ON RD

    DR KROY LAYOR

    LESL

    IE ST

    ST CLAIR AVE W

    KEEL

    E ST

    ALBION RD

    FINCH AVE E

    QUEEN ST E

    DANFORTH AVE

    JARV

    IS ST

    KIPLING AVE

    TS NI REFF UD

    YONG

    E ST

    FINCH AVE W

    YORK MILLS RD

    DR ANIDAPS

    EVA E NI BDOO

    W

    HYW

    404

    EVA NOT GNI L SI

    DR KROY L AYOR

    DR NAW

    OC CM

    DR YDE NNEK

    DR T NUOMHCRI B

    BATH

    URST

    ST

    EGLINTON AVE W

    YONG

    E ST

    Outside Toronto1225 Dundas Street East, Mississauga6435 Erin Mills Parkway, Mississauga4585 Highway # 7, Vaughan

    Next-Steps Employment Centre (NSEC)

    Newcomer Services (NS & WC)

    Hairstyling Apprenticeship & Pre-Apprenticeship (Studio 500)Language Instruction for Newcomers to Canada (LINC)

    Enhanced Language Training (ELT)

    Essential Skills Upgrading (ESU)

    Community Service Programs

    On the Line

    Scarborough Centre for Employment Accessibility (SCEA)

  • www.tdsb.on.ca/Community Services CommunityServices

    21 www.tdsb.on.ca/Community Services CommunityServices

    21

    Funders and Supporters

    HIGHWAY 401

    400 H

    WY

    QEW

    HIGHWAY 401

    HIGHWAY 401

    HIGHWAY 401 X W

    LAKE SHORE BLVDE

    DR NOSLI ENREXDALE BLVD

    SHEPPARD AVE W

    DON M

    ILLS R

    D E

    VICT

    ORIA

    PARK

    AVE

    EGLINTO

    N AVE W

    DUNDAS

    ST W

    DR SLLEWES

    HWY 2

    7

    MORNINGSIDE AVE

    STEELES AVE W

    PORT

    UNIO

    N RD

    STEELES AVE E

    DR MAHKRA

    MALLE

    N RD

    SHEPPARD AVE E

    RD EDISKRAP

    WILSON AVE

    ELLESMERE RD

    DIXON RD

    HIGHWAY 401

    LAKE SHORE BLVD W

    BROW

    NS LI

    NE

    GUILDWOOD PKWYTS TSRUHTAB

    BURNHAMTHORPE RD

    F G GARDINER XY E

    MOUN

    T PLE

    ASAN

    T RD

    DUNDAS ST W

    EVA WEI VYAB

    PAPE

    AVE

    JANE

    ST

    BLACK CREEK DR

    ST CLAIR AVE E

    FINCH AVE E

    RD DRI AL

    DR YELMI RB

    QUEEN ST W

    DANF

    ORTH

    RD

    SOUTH KINGSWAY

    DR ELAVWODAE

    M

    LAWRENCE AVE W

    DUNDAS ST E

    O CON

    NOR D

    R

    WILSON HEIGHTS BLVD

    EGLINTON AVE E

    LAWRENCE AVE E

    WAR

    DEN

    AVE

    BLOOR ST W

    THE QUEENSWAY

    EVA LLEWX

    OC

    EVA YTI S RE VI NU

    EVA NOT GNI L SI

    EVA SDNALNOD

    SCARLETT RD

    BLOOR ST E

    KINGST

    ON RD

    DR KROY LAYOR

    LESL

    IE ST

    ST CLAIR AVE W

    KEEL

    E ST

    ALBION RD

    FINCH AVE E

    QUEEN ST E

    DANFORTH AVE

    JARV

    IS ST

    KIPLING AVE

    TS NI REFF UD

    YONG

    E ST

    FINCH AVE W

    YORK MILLS RD

    DR ANIDAPS

    EVA E NI BDOO

    W

    HYW

    404

    EVA NOT GNI L SI

    DR KROY L AYOR

    DR NAW

    OC CM

    DR YDE NNEK

    DR T NUOMHCRI B

    BATH

    URST

    ST

    EGLINTON AVE W

    YONG

    E ST

    Outside Toronto1225 Dundas Street East, Mississauga6435 Erin Mills Parkway, Mississauga4585 Highway # 7, Vaughan

    Next-Steps Employment Centre (NSEC)

    Newcomer Services (NS & WC)

    Hairstyling Apprenticeship & Pre-Apprenticeship (Studio 500)Language Instruction for Newcomers to Canada (LINC)

    Enhanced Language Training (ELT)

    Essential Skills Upgrading (ESU)

    Community Service Programs

    On the Line

    Scarborough Centre for Employment Accessibility (SCEA)

  • For more information about

    TDSB Community Services, please visit

    www.tdsb.on.ca/communityservices

    or email [email protected].

    CommunityServices

    SETTLEMENT

    EMPLOYMENT

    LANGUAGE

    SKILLS DEVELOPMENT


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