16
Ready or Not? Determining the Readiness of Your Institution for an ERP Implementation Author: Jennifer S. Higgins, PMP Prepared by: Lobna Morsy
Ready or Not
Determining the Readiness of Your Institution for an ERP Implementation
Author Jennifer S Higgins PMP
Prepared by Lobna Morsy
Are you ready for your ERP implementation process
Current trends indicate that higher education institutions are spending more than $20
million to complete single Enterprise Resource Planning (ERP) system
implementations
These trends also point outthat the success rate estimates of those
implementations are as low as 30
Consider your institutionrsquos readiness in the
following key areas
1048707 Communications
1048707 Leadership
1048707 Culture
1048707 Project Management
1048707 Technical
1048707 Functional
1048707 Resources and Effort
Communications Readiness
Most institutions tend to take communications for granted
Assume the institution will easily accept the change that an ERP brings
Plan your communications strategically
Communications Readiness
Some specific actions that have helped institutions improve their communications include
1 Assign or hire a communication specialist to be on the project team
2 Develop a structured communication plan
3 Require the project team to regularly monitor communication plan progress
Leadership Readiness
Project leadership is needed at all levels of the project
Goals and objectives are aligned and effectively and efficiently delivered
Drive resource support across functional and technical areas to ensure ongoing support and service work can be completed
Selecting the right project leadership can make or break the success of a project
Culture Readiness
Teamwork and people interactions can also make or break large-scale projects
What are the interdepartmental relationships at your institution like
1048707 Do groups across your institution have a history of working well together
1048707 Do institutional committees conduct meetings effectively
Culture Readiness
1048707 Are goals reached and consensus-based decisions made without major conflict
1048707 Are institutional leaders aligned with the priority of this project
1048707 What is the general attitude on campus toward the ERP implementation
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Are you ready for your ERP implementation process
Current trends indicate that higher education institutions are spending more than $20
million to complete single Enterprise Resource Planning (ERP) system
implementations
These trends also point outthat the success rate estimates of those
implementations are as low as 30
Consider your institutionrsquos readiness in the
following key areas
1048707 Communications
1048707 Leadership
1048707 Culture
1048707 Project Management
1048707 Technical
1048707 Functional
1048707 Resources and Effort
Communications Readiness
Most institutions tend to take communications for granted
Assume the institution will easily accept the change that an ERP brings
Plan your communications strategically
Communications Readiness
Some specific actions that have helped institutions improve their communications include
1 Assign or hire a communication specialist to be on the project team
2 Develop a structured communication plan
3 Require the project team to regularly monitor communication plan progress
Leadership Readiness
Project leadership is needed at all levels of the project
Goals and objectives are aligned and effectively and efficiently delivered
Drive resource support across functional and technical areas to ensure ongoing support and service work can be completed
Selecting the right project leadership can make or break the success of a project
Culture Readiness
Teamwork and people interactions can also make or break large-scale projects
What are the interdepartmental relationships at your institution like
1048707 Do groups across your institution have a history of working well together
1048707 Do institutional committees conduct meetings effectively
Culture Readiness
1048707 Are goals reached and consensus-based decisions made without major conflict
1048707 Are institutional leaders aligned with the priority of this project
1048707 What is the general attitude on campus toward the ERP implementation
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Consider your institutionrsquos readiness in the
following key areas
1048707 Communications
1048707 Leadership
1048707 Culture
1048707 Project Management
1048707 Technical
1048707 Functional
1048707 Resources and Effort
Communications Readiness
Most institutions tend to take communications for granted
Assume the institution will easily accept the change that an ERP brings
Plan your communications strategically
Communications Readiness
Some specific actions that have helped institutions improve their communications include
1 Assign or hire a communication specialist to be on the project team
2 Develop a structured communication plan
3 Require the project team to regularly monitor communication plan progress
Leadership Readiness
Project leadership is needed at all levels of the project
Goals and objectives are aligned and effectively and efficiently delivered
Drive resource support across functional and technical areas to ensure ongoing support and service work can be completed
Selecting the right project leadership can make or break the success of a project
Culture Readiness
Teamwork and people interactions can also make or break large-scale projects
What are the interdepartmental relationships at your institution like
1048707 Do groups across your institution have a history of working well together
1048707 Do institutional committees conduct meetings effectively
Culture Readiness
1048707 Are goals reached and consensus-based decisions made without major conflict
1048707 Are institutional leaders aligned with the priority of this project
1048707 What is the general attitude on campus toward the ERP implementation
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Communications Readiness
Most institutions tend to take communications for granted
Assume the institution will easily accept the change that an ERP brings
Plan your communications strategically
Communications Readiness
Some specific actions that have helped institutions improve their communications include
1 Assign or hire a communication specialist to be on the project team
2 Develop a structured communication plan
3 Require the project team to regularly monitor communication plan progress
Leadership Readiness
Project leadership is needed at all levels of the project
Goals and objectives are aligned and effectively and efficiently delivered
Drive resource support across functional and technical areas to ensure ongoing support and service work can be completed
Selecting the right project leadership can make or break the success of a project
Culture Readiness
Teamwork and people interactions can also make or break large-scale projects
What are the interdepartmental relationships at your institution like
1048707 Do groups across your institution have a history of working well together
1048707 Do institutional committees conduct meetings effectively
Culture Readiness
1048707 Are goals reached and consensus-based decisions made without major conflict
1048707 Are institutional leaders aligned with the priority of this project
1048707 What is the general attitude on campus toward the ERP implementation
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Communications Readiness
Some specific actions that have helped institutions improve their communications include
1 Assign or hire a communication specialist to be on the project team
2 Develop a structured communication plan
3 Require the project team to regularly monitor communication plan progress
Leadership Readiness
Project leadership is needed at all levels of the project
Goals and objectives are aligned and effectively and efficiently delivered
Drive resource support across functional and technical areas to ensure ongoing support and service work can be completed
Selecting the right project leadership can make or break the success of a project
Culture Readiness
Teamwork and people interactions can also make or break large-scale projects
What are the interdepartmental relationships at your institution like
1048707 Do groups across your institution have a history of working well together
1048707 Do institutional committees conduct meetings effectively
Culture Readiness
1048707 Are goals reached and consensus-based decisions made without major conflict
1048707 Are institutional leaders aligned with the priority of this project
1048707 What is the general attitude on campus toward the ERP implementation
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Leadership Readiness
Project leadership is needed at all levels of the project
Goals and objectives are aligned and effectively and efficiently delivered
Drive resource support across functional and technical areas to ensure ongoing support and service work can be completed
Selecting the right project leadership can make or break the success of a project
Culture Readiness
Teamwork and people interactions can also make or break large-scale projects
What are the interdepartmental relationships at your institution like
1048707 Do groups across your institution have a history of working well together
1048707 Do institutional committees conduct meetings effectively
Culture Readiness
1048707 Are goals reached and consensus-based decisions made without major conflict
1048707 Are institutional leaders aligned with the priority of this project
1048707 What is the general attitude on campus toward the ERP implementation
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Culture Readiness
Teamwork and people interactions can also make or break large-scale projects
What are the interdepartmental relationships at your institution like
1048707 Do groups across your institution have a history of working well together
1048707 Do institutional committees conduct meetings effectively
Culture Readiness
1048707 Are goals reached and consensus-based decisions made without major conflict
1048707 Are institutional leaders aligned with the priority of this project
1048707 What is the general attitude on campus toward the ERP implementation
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Culture Readiness
1048707 Are goals reached and consensus-based decisions made without major conflict
1048707 Are institutional leaders aligned with the priority of this project
1048707 What is the general attitude on campus toward the ERP implementation
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Project Management Readiness
1048707 How will you manage a project of this magnitude
1048707 What project management procedures and processes does your institution have in place
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Project Management Readiness
Using proven project management practices can greatly increase the likelihood of success of your ERP
You need a well-defined scope amp project schedule to detail how amp when the project work will be accomplished
Scope creep
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Technical Readiness
Technical staff play tremendous roles in the implementation of an ERP system
The right number of technical resources amp need training in new skills
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Technical Readiness
Factors that will contribute to a technical readiness judgment will include
1048707 Has the institution been able to retain IT resources in the past
1048707 Does the institution have openings for specific skills they have not been able to fill
1048707 Does the institution have any IT resources with experience in implementing software packages similar in size and complexity to an ERP system
Outsourcing or backfilling options
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Functional Readiness
Staffing levels amp experience of the functional staff determine the ldquoreadinessrdquo of the institution to embark on the ERP project
Functional areas have small staffs
Consider hiring additional staff
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Resources amp Effort Readiness
Understanding of how big your ERP implementation will be ndashtremendous need for financial and people resources
Specific recommendations
1048707 Talk to other institutions who have implemented ERP systems
bull Talk to their information technology departments
bull Encourage the functional areas to talk with like functional departments
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Resources amp Effort Readiness
bull Ask about their lessons learned
bull Find out what has changed after implementation
1048707 realistic expectations across your institution
1048707 Make sure they all know how extensive this project will be and the levels of support that will be needed from all areas
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
Ready or Not
Recognizing the key areas of readiness ndash beyond just time and money
