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Real-time charging accelerates multi-partner services

Date post: 14-Dec-2014
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To remain competitive, operators must think in real time, act in real time and respond in real time - sensibly. The potential of these two functionalities working together is phenomenal. The potential to switch off customers is as great. This webinar will explore what operators are doing, what their plans are and what challenges they face.
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© 2014 TM Forum | 1 V2013.5 inform innovate accelerate optimize Real time charging accelerates multi partner services Alex Leslie Publisher, BillingViews Tony Poulos Market Strategist TM Forum Tweet about the webinar - #policymgmt
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Page 1: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 1V2013.5

inform innovate accelerate optimize

Real time charging accelerates multi partner servicesAlex Leslie Publisher, BillingViews

Tony Poulos Market Strategist TM Forum

Tweet about the webinar - #policymgmt

Page 2: Real-time charging accelerates multi-partner services

© 2013 TM Forum | 2V2013.5

Sponsors

Page 3: Real-time charging accelerates multi-partner services

© 2013 TM Forum | 3V2013.3

Today’s Speakers

Tony Poulos Market Strategist TM Forum

Alex Leslie Publisher, BillingViews

Page 4: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 4V2013.5

Background

Real time convergent charging (RTCC), policy management and the effect on multi party services.

• Driven by digital services?• What do we really mean by RTCC?• Selling third party services• Charging on behalf of third

parties.

Page 5: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 5V2013.5

The project

Real time convergent charging (RTCC) and policy management

• 67 surveys• 13 interviews• 12 weeks• 1 report

Page 6: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 6V2013.5

The project

The respondents

Page 7: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 7V2013.5

The results

How important is RTCC and policy management?

Page 8: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 8V2013.5

The results

How important is RTCC and policy management?

95 percent

Page 9: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 9V2013.5

The results

Who has implemented RTCC and policy management?

Page 10: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 10V2013.5

The results

Those who have not implemented RTCC and policy management?

67 percent will implement both

And

61 percent of those will do so within a year

And

86 percent will integrate them

Page 11: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 11V2013.5

The insights

Cost of real time

Example: 300 million CDRs/day

10 years ago – $5 million of hardware

Now – one server - $30,000

Source - Openet

Page 12: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 12V2013.5

The results

Should we integrate RTCC and policy management?

Page 13: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 13V2013.5

The results

Should we integrate RTCC and policy management?

85 percent

Page 14: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 14V2013.5

The results

Have the drivers changed since last time?

Page 15: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 15V2013.5

The results

What are the obstacles?

Page 16: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 16V2013.5

Usage

Page 17: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 17V2013.5

Usage

now

Page 18: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 18V2013.5

Usage

In 2 years

Page 19: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 19V2013.5

Sanity check

Where are we?

On a journey from controlto context

The potential is being recognised by the business

Page 20: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 20V2013.5

The surprises

What are the surprises?

Operators are further forward than we guessed• OTT collaboration top use in two years

The largest operators (150 million + customers)• 87 percent have implemented• 93 have integrated

• 100 percent agree they should be integrated

Page 21: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 21V2013.5

The insights

Beyond data

The real value lies in the homeService design head, global carrier

The real value lies in the customer insightsHead of Solutions, Smart Telecommunications

The real value lies in products not dataCIO of Robi Axiata

Page 22: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 22V2013.5

The insights

Conclusions

“We have to think like the internet or we won’t survive”

“The goal is policy enabled billing.”

“I don’t know how you could live without it.”

Page 23: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 23V2013.5

The insights

The journey continues (with extra impetus)

Thank You

Questions?

Alex [email protected]

Page 24: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 24V2013.5

Q&A

Tweet about the webinar - #policymgmt

Page 25: Real-time charging accelerates multi-partner services

© 2014 TM Forum | 25V2013.5

Sponsors


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