COMPLETE 360 VIEW OF YOUR CUSTOMERS
If you give your Sales and Services team a complete 360˚ view of their customers including
up to the minute visibility to financial transactions and account balances, they’ll be able
to answer ALL the questions they get from their customers, not just some of them. As a
result, your customer service levels will improve, you’ll be able to meet and exceed the
expectations of your customers and your finance team
will have less interruptions in their day-to-day workflow.
With FinancialForce Accounting and CRM from Salesforce,
you’ll have a single account record for each of your
customers, shared by Sales, Services and Finance.
IMMEDIATELY ACCESS MORE ANSWERS1
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ENTERPRISE CLASS AUDIT & APPROVAL
When audit time comes around you’ll find that having
your transactions, supporting documents, audit trails,
approvals and conversations all in one place will
shrink audit times, reduce costs and reduce the effort
required to support the audit process. With all your
opportunities, quotes, orders, deliveries, cash
receipts and general ledger entries linked together
in the same database your auditors can perform
their step-by-step transaction walk-throughs by
simply clicking from record to record. They can also
see the business process from end-to-end with all
the explanatory backup. It doesn’t get any simpler
or easily audited than that.
ACCOUNTABILITY IS BUILT INTO EVERY ACTION2
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BREAK DOWN DEPARTMENTAL BARRIERS
Modern businesses are re-organizing themselves to work in quickly formed,
agile teams rather than staying constrained within rigid departmental boundaries.
A common platform shared by Sales, Services, Delivery and Finance empowers your
accounting team to provide easily understood and actionable financial information to
others in the organization. Finance can field questions
regarding revenue and costs from across the entire
business quickly and efficiently. Salesforce provides
a single common platform that breaks down those
departmental barriers and promotes teamwork and social
collaboration in an engaging and responsive way that
siloed systems are unable to achieve.
SHARED TOOLS BUILD BETTER TEAMS3
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CRM AND ERP MOBILITY IN A SINGLE APP
It’s not just your sales teams that need to get things done
when they are on the road, in a meeting or in the coffee shop.
Your finance team members are also working on their smart
phones, tablets and adopting the latest mobile technologies
to manage both their professional and personal life. When
your accounting system is running on the Salesforce1 Platform,
your back office data becomes available from within the
same Salesforce1 mobile app used to mobilize your CRM data
including secure access to day-to-day reports, dashboards,
documents, approval processes and tasks.
ADVANCE THE BACK OFFICE TO THE FRONT LINES4
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FASTER INVOICING, FASTER CASH COLLECTION
A shared Salesforce platform for Sales and Finance means
the customer is billed for exactly what they ordered. Rather
than complex integration code or even manual keying of
orders which can cause errors, your CRM or custom objects
can be directly mapped into sales invoices in FinancialForce
Accounting. There’s no surprises for the customer and all your
customer facing staff can see exactly what’s been billed. When
it comes time to chase late payers for outstanding payments
you can leverage the strong business relationships formed
during the sales process and use your sales team as your most
effective debt collectors. Sales can have full visibility to payment
status and customer account balances and can collaborate
directly with Finance via Chatter on specific invoices, credit
notes and cases to resolve disputes.
LET INFORMATION AND CASH FLOW 5
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ENTERPRISE CLASS DATA SECURITY
Salesforce provides a world class data center
infrastructure, protecting the business critical data
of many of the world’s largest organizations. You’ll
want your financial data protected by the same world
class security best practices, physical data center
security controls, threat protection processes and
data privacy certifications. Get the same visibility to
system availability and performance as your CRM
data through trust.salesforce.com. Why would you
settle for anything less?
THERE ARE NO SMALL BUSINESSES WHEN IT COME TO SECURITY6
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CENTRALIZED COMPLIANCE AND POLICY MANAGEMENT
A primary role of your Finance team is to define and manage company policies and
monitor compliance across the entire business, not just within the accounting team
itself. The Salesforce1 Platform provides a world class enterprise approvals engine
that allows you to define and monitor approval processes
across your entire company. It provides one place to define your
organization hierarchy, manage point and click multi-level approval
rules definitions, automatic non-erasable approval history audit
trails and provide full email and mobile access for requesters
and approvers. One common engine for approvals means your
employees have only one tool to learn, your managers can
manage all their approvals from a single list and your auditors have
one place to review policy documentation and to test compliance.
MEET YOUR NEW POLICEFORCE7
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FinancialForce.com delivers ERP at Customer Speed TM.
Built on the Salesforce1 Platform, FinancialForce ERP equips customer-centric businesses with a unified cloud platform and all the applications necessary to grow both the top and bottom line. Our Financial Management, Human Capital Management (HCM), Professional Services Automation (PSA), and Supply Chain Management (SCM) apps allow businesses to increase the speed at which they operate and be more responsive along every touch point of a customer’s journey. Founded in 2009 and headquartered in San Francisco, FinancialForce.com is backed by leading global institutions Salesforce.com, Advent International and UNIT4.
For more information about FinancialForce visit: www.financialforce.com or call 1-866-743-2220.