ReCAP Update:Butler H&H Summary

Zack LaneReCAP CoordinatorColumbia University

1/21/2010

Retrieval by Publication Date of off,glx

0

500

1000

1500

2000

25001850

1859

1868

1877

1886

1895

1904

1913

1922

1931

1940

1949

1958

1967

1976

1985

1994

2003

Summary

• Review of new request limit

• Update on REFILE problem

• Proposed change to EDD policy

• Request data analysis

• Zack takes questions

High Volume Request Limit

• On 11/5 CUL implemented a limit on the total volumes from single title during single request

• 20 volume limit

• Limit precedent from Prentis

• Pop-up alerts patron to limit and provides contact info

High Volume Request Limit

• Prevents large-scale and impulsive requests that put burden on CUL and ReCAP staff

• Maintains access to longer runs

• Pop-up provides staff contact info

Pop-up Display

More Information

• Summary and data analysis can be found at: https://www1.columbia.edu/sec/cu/libraries/bts/recap/alerts.html

REFILE Problem

• Turnaround time to re-request a book returned to circulation is approx 4+ weeks

• Staff does not think this is acceptable

• LITO and ReCAP Coordinator are working to fix

• Here’s what’s going on…

Item Status at ReCAP

In and At Rest

Out on Retrieval

REFILE

PWI/PWD

NOT ON FILE

Refile Problem

• In October 2009 requests for items in REFILE began to fail without CUL staff knowledge

• After discovery in November 2009 staff opted to prevent request for items in REFILE

REFILE Problem: What Patrons See

What Can Staff Do?

• Contact Zack Lane with – Barcode number – Delivery location– Patron UNI

– Item will arrive 1-2 business days

Request Analysis

• Data from CUL’s archive of ReCAP requests

• Supplemented by granular data from CLIO• Accessions data not available for FY10• Data has been used for:

– Net Retrieval Rate– High Volume Limit– Time of Request

EDD Update

• Any active UNI may be used to make physical and EDD requests from ReCAP

• Including printing UNIs• Suggestion to restrict EDD requests to only

current borrowers• Permission matches other document

delivery services: ILL, BD, HSL, etc.• All UNIs may still request physical delivery

ReCAP Totals

• 3,538,933 total accessions through December 2009

• 41,252 requests already in FY10

Retrievals by Calendar Year

0

10000

20000

30000

40000

50000

60000

70000

80000

2002 2003 2004 2005 2006 2007 2008 2009

Goals

• Provide relevant data and analysis to decision-making staff

• Inform selection process for direct-to-ReCAP transfers

• Help staff better inform patrons

• Assist policy creation

Retrieval Rate

• Retrieval rate is a measure of collection use• Target retrieval rate is 2.00%• Percentage of ReCAP collections retrieved

during a twelve-month period (Calendar or FY)

• One technique to gauge overall use• Important factor for ReCAP facility staffing

model

CUL Retrieval Rate

0.83%

1.61%

1.89%

1.94%

2.23%2.15%

2.02%2.00%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09

Data Categories

– Barcode– Delivery Location– Default Delivery Location– Date– Time– Type– Patron Group– Bib ID– Format– Publishing Date– Language– Title

– Holdings ID– Call Number– Enumeration/Chronology– Item ID– CLIO Location– UNI– Hashed UNI– Year of Request– Month of Request– Day of Request– Hour of Request– Minute of Request

Distribution of ReCAP Holdings by Publication Date (Monographs)Total: 2,030,256

0

5000

10000

15000

20000

25000

30000

35000

40000

1800

1805

1810

1815

1820

1825

1830

1835

1840

1845

1850

1855

1860

1865

1870

1875

1880

1885

1890

1895

1900

1905

1910

1915

1920

1925

1930

1935

1940

1945

1950

1955

1960

1965

1970

1975

1980

1985

1990

1995

2000

2005

Total Retrieval by Publication Date: 1850-2008

0

500

1000

1500

2000

2500

3000

3500

4000

1850

1854

1858

1862

1866

1870

1874

1878

1882

1886

1890

1894

1898

1902

1906

1910

1914

1918

1922

1926

1930

1934

1938

1942

1946

1950

1954

1958

1962

1966

1970

1974

1978

1982

1986

1990

1994

1998

2002

2006

off,glx Retrieval by Publication Date of off ,glx

0

500

1000

1500

2000

2500

Retrieval Rate by Publication Date: 1850-2008

0.00%

1.00%

2.00%

3.00%

4.00%

5.00%

6.00%

7.00%

8.00%

9.00%

10.00%

1850

1854

1858

1862

1866

1870

1874

1878

1882

1886

1890

1894

1898

1902

1906

1910

1914

1918

1922

1926

1930

1934

1938

1942

1946

1950

1954

1958

1962

1966

1970

1974

1978

1982

1986

1990

1994

1998

2002

2006

Conclusions

• Data suggest that publication dates 1993-2008 have higher retrieval rate

• Total volume retrieved is significant: 30,136 (off,glx 17,932)

PUB_DATE_RETR

RETRIEVALS TIME_SUM

RETR_RATE

1993 2427 106353.1 2.28%

1994 1784 60006.58 2.97%

1995 1594 47634.83 3.35%

1996 1371 38848.92 3.53%

1997 1199 37933.83 3.16%

1998 1194 39457.33 3.03%

1999 1160 38681.5 3.00%

2000 1551 47687.25 3.25%

2001 2095 54139.5 3.87%

2002 2290 53325.42 4.29%

2003 2420 47319.5 5.11%

2004 1905 40422.75 4.71%

2005 2629 39328.17 6.68%

2006 2941 38293.75 7.68%

2007 2427 20471.67 11.86%

2008 1149 5941.833 19.34%

Request by Language

• 326,591 total requests 2002-2009

• 203 different languages requested

• English accounts for 63.27% of all requests

• Top 10 languages account for 93.53% of all requests

Language Count Percent

eng 206634 63.27%

jpn 16955 5.19%

fre 16295 4.99%

chi 16174 4.95%

ger 15694 4.81%

spa 9288 2.84%

ita 7918 2.42%

rus 7799 2.39%

none 5269 1.61%

kor 3426 1.05%

ara 2237 0.68%

n/a 1621 0.50%

heb 1215 0.37%

hin 1088 0.33%

per 1069 0.33%

tur 1034 0.32%

por 1030 0.32%

lat 995 0.30%

urd 961 0.29%

pol 884 0.27%

Request by Language

• 121,467 total requests from off,glx 2002-2009

• 176 different languages requested from off,glx

• English accounts for 62.73% of all requests

• Top 10 languages account for 92.11% of all requests

Language Count Percent

eng 76198 62.73%

fre 8508 7.00%

ger 7375 6.07%

rus 5807 4.78%

spa 5740 4.73%

ita 3529 2.91%

ara 1887 1.55%

heb 1007 0.83%

urd 937 0.77%

hin 901 0.74%

per 862 0.71%

tur 789 0.65%

pol 745 0.61%

por 696 0.57%

san 642 0.53%

lat 520 0.43%

hun 517 0.43%

ben 410 0.34%

dut 334 0.27%

Language AnalysisLanguage

Accession Count

Retrieval Count Ratio

eng 479102 76198 15.90%

fre 87798 8508 9.69%

ger 118280 7375 6.24%

rus 80277 5807 7.23%

spa 77521 5740 7.40%

ita 29769 3529 11.85%

ara 30470 1887 6.19%

heb 15930 1007 6.32%

urd 17717 937 5.29%

hin 23875 901 3.77%

per 6329 862 13.62%

tur 6988 789 11.29%

pol 18837 745 3.95%

por 16763 696 4.15%

san 4994 642 12.86%

lat 5638 520 9.22%

hun 13542 517 3.82%

ben 14389 410 2.85%

dut 12649 334 2.64%