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RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this...

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RECEIVER SETUP GUIDE
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Page 1: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

RECEIVER SETUP GUIDE

Page 2: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

1. Labeling Your Cables

Use the labels provided to complete this step. Do not remove any cables from the receiver being replaced until Step 2.

a. Attach the blue label to the cableconnected to the “Satellite In”port.

b. Attach the black label to the cableconnected to the“HDMI” port orattach the orange label to thecables connected to the RCA ports.

You will be using either an HDMI cable or RCA cables as your audio/video connection.

RCA

COMPOSITE

RCA

COMPOSITE

Page 3: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

1. Labeling Your Cables (Cont’d)c. Attach the yellow label to the

cable connected to the "Ethernet"port.

d. Attach the gray label to thepower cord that came withyour new Wally.

2. Disconnecting Your Cables

Do not disconnect the cables from the wall or TV. Disconnect the cables from the receiver being replaced. Only disconnect the cables at the end connected to the receiver.

a.

Page 4: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

a. Connect the Satellite In cable tothe "Satellite In" port on yourWally.

b. Connect the HDMI cable, or RCAcables from the TV to thecorresponding port(s) on thereplacement receiver.

RCACOMPOSITE

RCACOMPOSITE

3. Connecting the Cables to Your Replacement Receiver

Page 5: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

3. Connecting the Cables to Your Replacement Receiver (Cont’d)

c. Connect the Ethernet cable to the "Ethernet" port on the replacement receiver.You may not have this cable.

e. Open the panel on the side ofthe new receiver and makesure the Smart Card issecured firmly in the slot.

Not all receivers will have a Smart Card.If your receiver does not have a Smart Card, go to Step 4.

d. Connect the power cord thatcame with your Wally to the"Power" port on your Wally.

Page 6: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

4. Powering Your Equipment

a.

b. Plug the power cord fromyour Wally into a wall outlet.

Make sure your TV cord is plugged into a wall outlet and turn on your TV.

c. Your screen should now display theSystem Setup screen. If you do notsee this screen, confirm that you areon the correct input for watchingDISH programming. Check the inputby pressing the Source/Input buttonlocated on the side, back, or front ofyour TV.

Page 7: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

5. Acquiring a Satellite Signal

b.

a. Wait while the satellite signals areacquired. Once complete, thesystem will proceed to the next stepautomatically.

If you see red "Xs" in the installation test box, make sure your "Home Video Network" cable is connected to your receiver and wall correctly. Then use the arrow buttons on your remote control to highlight "Retest Installation," and press SELECT.

Page 8: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

6. Downloading Your Wally Software

a. Wait while the System Setup wizarddownloads your Wally software. Thisprocess will take approximately 20minutes.

b. When the download is complete, your Wally will reboot automatically.

Page 9: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

7. Pairing Your Remote Control & Setting Your Wally Location

a. Press the SAT button on your remotecontrol to pair it to your Wally.

b. Using the arrows on your remote control,highlight "Next" and press SELECT.

Page 10: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

8. Setting Your TV Configuration

b.

a. Using the arrows on your remote control, scroll to your TV's resolution and press SELECT. Then, highlight "Next" and press SELECT.

Using the arrows on your remote control, highlight "Keep" and then press SELECT to keep your TV Display Configuration.

Page 11: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

c. Using the arrows on your remote control,highlight "Pair with Remote Control," andthen press the SELECT.

d. Using the arrows on your remote control,highlight "TV PAIRING WIZARD" and thenpress the SELECT. The TV Pairing wizardwill now walk you through step-by-stepinstructions to configure your TV to workwith your DISH remote control.

8. Setting Your TV Configuration (Cont’d)

Page 12: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

9. Testing Your Hopper Connectivity to the Internet

b. Using the arrows on your remote control,highlight "Next" and then press theSELECT.

a. Wait while your Wally tests the Internetconnectivity. This process will take 1-3minutes to complete. When complete,the System Setup Wizard willautomatically proceed to the next step.

If your Wally is using a wireless Internet connection, follow the on screen steps to chose your network and enter your password.

Page 13: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

10. Activating Your Wally

a.

b. Once your Wally is activated, the SystemSetup wizard will authorize your Wally.This process will take 10-15 minutes tocomplete. Once complete, the SystemSetup wizard will automatically proceedto the next step.

c. To begin using your Wally, use thearrows on your remote control tohighlight "Watch TV" and then pressthe SELECT.

Please call 1-800-333-DISH (3474) to activate your Wally. Have your Receiver ID and Smart Card ID ready for the DISH representative you speak with.

Page 14: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

11. Returning Your Original Receiver

a. Pack your original receiver andpower cord in the protective bag.

b. Place the receiver and power cord inthe box that the new receiver came in.

c. Locate the original shipping labelon the box and remove it using thered tab. Continue to Step 11d.

TO RETURN EQUIPMENT TO DISH NETWORK1. Remove Shipping Label Here

2. Turn Label Over

3. Peel and Apply Return Label to Box

RET

URN

S

LIFTHERE

SHIPTO:

(800) 894-9131DISH NETWORK525 DUNNETT COURSPARTANBURG SC 29303

T

BILLING: P/P

CUE 9.5 SCL412 96.5A 10/2009

1) 555-5555(112012694413 MELO DRNORTH BANGOR NY 12966

1 LBS 1 OF 1

UPS 2ND DAY AIRTRACKING #: 1Z *** *** ** **** *** *

A1Z*8463124

44**NY 136 1-01

2

TO RETURN EQUIPMENT TO DISH NETWORK1. Remove Shipping Label Here

2. Turn Label Over

3. Peel and Apply Return Label to Box

SHIPTO:

(800) 894-9131DISH NETWORK525 DUNNETT COURSPARTANBURG SC 29303

T

BILLING: P/P

CUE 9.5 SCL412 96.5A 10/2009

1) 555-5555(112012694413 MELO DRNORTH BANGOR NY 12966

1 LBS

UPS 2ND DAY AIRTRACKING #: 1Z *** *** ** **** *** *

A1Z*8463124

*44*NY 136 1-01

2

RET

URN

S

LIFTHERE

PEEL HERE A

ND

If there is a Smart Card in your original receiver, do not remove it; a new Smart Card has been issued with your new receiver. Do not pack any other equipment or attachments.

Page 15: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

11. Returning Your Original Receiver (Cont’d)

d. Turn over the original label and peel offthe yellow return shipping label toexpose the adhesive.

e. Apply the yellow return label to thetop of the box and seal the box.

f. Copy the RA and UPS trackingnumbers for your record.

g. Return your original receiver to the nearest UPS dropoff location. To find the locationnearest you or to schedule a pickup at your cost, visit ups.com/dropoff.

SHIPTO:

SERVICE SPARTANBURG SERVICE CENTER(111) 555-5555

525 DUNNET COURTSPARTANBURG SC 29303

SERVICE SPARTANBURG SERVICE CENTER(111) 555-5555

NULL525 DUNNET COURTSPARTANBURG SC 29303

1 LBS 1 OF 1

UPS 2ND DAY AIRTRACKING #: 1Z *** *** ** **** *** *

A1Z*8463124

*44*

SC 293 9-05

RS

2

DESC:BILLING: P/P

RETURNVICERETURN SER

REF1: XXXXXXXXREF2: XXXXXX

DOC:ORD: XXXXXXXX

XXXXXXX

PN: XXXXXXSN:RREJXXXXXXXXX

RA: XXXXXXXXDEL: XXXXXXXX

QTY: 1REQTYPE: AE

UPS tracking number

RA number

PEEL HERE AND APPLY RETURN SHIPPING LABEL

DESC:BILLING: P/P

RETURNVICERETURN SER

REF1: XXXXXXXXREF2: XXXXXX

DOC:ORD: XXXXXXXX

XXXXXXX

PN: XXXXXXSN:RREJXXXXXXXXX

RA: XXXXXXXXDEL: XXXXXXXX

QTY: 1REQTYPE: AE

BURG SERVICE CENTER

OURTRG SC 29303

1 LBS 1 OF 1

AY AIRZ*** *** ** **** *** *

A1Z*8463

44**SC 293 9-05

RS

2

SHIPTO:

(800) 894-9131DISH NETWORK525 DUNNETTSPART

COURTANBURG SC 29303

BILLING: P/P

CUE 9.5 SCL412 96.5A 10/2009

20126944(111) 555-5555

13 MELO DRNORTH BANGOR NY 12966

1 LBS

UPS 2ND DAY AIRTRACKING #: 1Z *** *** ** **** *** *

A1Z*8463124

44**NY 136 1-01

2

PEEL HERE A

ND

Page 16: RECEIVER SETUP GUIDE SETUP GUIDE. 1. Labeling Your Cables Use the labels provided to complete this step. ... XXXXXX SN:RREJXXXXXXXXX RA: …

Call our 24/7 Toll Free customer service: 1-800-333-DISH (3474)

Vist us at:dish.com/chat

Select “Chat Now” for assistance

DN

0075

98


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