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Recognizing Excellence in Commuter Benefits CARSHARING ... · A “VIRTUAL” ROUNDTABLE...

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www.bestworkplaces.org Recognizing Excellence in Commuter Benefits CARSHARING: THE CAMPUS EXPERIENCE A “VIRTUAL” ROUNDTABLE DISCUSSION
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Page 1: Recognizing Excellence in Commuter Benefits CARSHARING ... · A “VIRTUAL” ROUNDTABLE DISCUSSION. ... Note the Mini Cooper didn’t arrive on campus until mid-October, and was

www.bestworkplaces.org

Recognizing Excellence in Commuter Benefits

CARSHARING: THE CAMPUS EXPERIENCE

A “VIRTUAL” ROUNDTABLE DISCUSSION

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www.bestworkplaces.org

•Tier 1 University Transportation Research Center•Largest research center dedicated to public transportation•Over 100 years of commuter program experience•Blending of research and practical experience •Commuter Choice Certificate Program

Managed by the National Center for Transit Research at USF

•National TDM and Telework Clearinghouse•1,500+ member TRANSP-TDM listserv•Help Desk with 400+ Q&A and 115+ case studies•Over 25 netconferences•TRIMMS© 2.0 spreadsheet model for cost/benefit of commuter programs

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VISIT THE BWC WEBSITE

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DIRECT YOUR ROUNDTABLE DISCUSSION QUESTIONS VIA Q&A

1. In upper left hand corner of screen click

Q&A

2. Type your question or comment in this

box

3. Click “Ask” to submit

4. Answered questions will appear here.

We can reply to all or privately, depending on

the nature of the question

When answers are publicly posted, the name of the requester is not shown

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ANGUS DAVOLSTANFORD UNIVERSITY

PHIL WINTERSUNIVERSITY OF SOUTH FLORIDA

CARSHARING The Campus Experience

DEBORAH FREEDVIRGINIA TECH

MEREDITH SCHUFT UNIVERSITY OF VERMONT

CHAMPLAIN COLLEGE

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Stanford UniversityCarsharing Program

Angus DavolTransportation Program Developer/PlannerParking & Transportation Services

Best Workplaces for Commuters RoundtableFebruary 18, 2010

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Needs

Mobility for campus residents 6,300 undergrads and 4,700 grad students Freshmen no-car policy

Support for commuters using alternative transportation 49% of faculty/staff 62% of commuting students/postdocs

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Contracting

Request for Proposals issued Aug. 2007

Requested financially self-supporting program

Zipcar selected based on: Insurance for 18- to 20-year-olds References Experience Technology/reporting Metro market coverage

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Launch

Nov. 2007: 3 cars at 3 locations

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Growth

Oct. 2009: 29 cars at 13 locations

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Stanford Rates

$35 annual fee

Rates

Incentives: $35 driving credit upon joining $8 monthly credit for Commute Club members Free memberships for Stanford departments Free memberships for Resident Assistants

Per hour Per dayWeekday: $8 $66Weekend: $9 $72

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Statistics

2,300 Stanford members 1,700 students 600 faculty/staff

(personal and/or departmental users)

In January 2010: 905 reserving members 2,288 reservations 61,549 miles driven 43% fleet utilization

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Factors in Success

Stanford Integration with

TDM program Marketing and

outreach Member surveys High-profile

vehicle locations

Zipcar Market knowledge Operational

experience Customer service Brand recognition

Shared commitment to program success

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Lessons Learned

Put thought into the RFP, and take care in the contracting process.

Don’t compromise on vehicle locations.

Identify and focus on your target market.

Recognize the value of good customer service.

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Stanford UniversityCarsharing Program

Angus DavolTransportation Program Developer/PlannerParking & Transportation Services

Best Workplaces for Commuters RoundtableFebruary 18, 2010

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U Car Share @ Virginia Tech

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2

• Campus Population – 28,000+ Students (9,000 resident/ 19,000 commuters), 6,000+ Faculty/Staff

• 6 U Car Share vehicles at 4 locations on campus

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U Car Share Launched in Late August 2009

3

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• Ford Focus – 48 Reservations for total 401 hours• Honda Civic Hybrid – 44 Reservations for total 164.5

hours• Toyota Prius – 56 Reservations for total of 152 hours• Toyota Yaris – 49 Reservations for total 148.5 hours• Ford F150 – 27 Reservations for total 68 hours• Mini Cooper – 22 Reservations for total of 74.5 hours –

Note the Mini Cooper didn’t arrive on campus until mid-October, and was hit by snow equipment on a couple of weeks ago and is now in the repair shop.

4

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• No Cost to VT. We provide parking spaces for the vehicles.

• Local U Car Share employee does routine maintenance, etc…

• U Car Share provides marketing material.

5

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• 18+ years old to join

• Participants in Commuter Alternatives Program join for free

• 2 different payment options

• Working to set up Departmental Billing

6

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• www.ucarshare.com• http://www.facilities.vt.edu/tcs/alternative/• [email protected]

7

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Carsharing

BWC Roundtable Discussion Carsharing: The Campus Experience

February 18, 2010

1

in Burlington Vermont

freedom to go

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CarShare Vermont• Vermont’s First and Only Local, Non-profit

Carsharing Organization• Able to Meet Needs Unique to Community,

Including Student Population• Partnered with the Campus Area TMA (CATMA) to

Locate Four Cars on College Campuses - Two at Champlain College and Two at the University of Vermont (UVM)

• Member of Network of Twenty Independent Carsharing Organizations

• Created Sustainable Model For Small Urban Community

2

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Campus Program• Complements Other Alternate

Commute Programs and Services Provided Through CATMA (Free Transit, Carpooling, Bike/walk Reward Program)

• Open to18 yrs+• Four Cars on Campuses, All 4-wheel Drive Subaru

Imprezas, 2 With Ski Racks • Five Additional Cars Around City Available For Use• Members Can Meet Transportation Needs Without

Bringing a Car to Campus• Reduces Congestion, Saves Energy, Lowers

Transportation Costs, Reduces Parking Demand, Enhances Community

3

Page 27: Recognizing Excellence in Commuter Benefits CARSHARING ... · A “VIRTUAL” ROUNDTABLE DISCUSSION. ... Note the Mini Cooper didn’t arrive on campus until mid-October, and was

Population & Car Policies

Burlington Population: 40,000

4

Students EmployeesChamplain College

2,195 560

University of Vermont

11,405 3,510

Total 15,071 9,451

Champlain• Resident Students Must Park Cars Off-site and Ride Shuttle to Campus• Full Time Commuter Students, Faculty, & Staff Permits $100/semester

UVM • No Cars for Freshmen Resident Students• Parking Permits for Upper Class Resident Students $330/Academic Year• Parking Permits For Full Time Faculty & Staff Percent of Salary

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Fleet & Rates• Launched in December 2009 with Eight cars

– Four 2009 Toyota Priuses - Nora, Horatio, Otto, & Ramona– Four 2009 Subaru Imprezas - Pearl, Clementine, Clovis, Dewey– Added One Additional 2007 Priuse in Fall 2009

5

Share a Lot Plan• $30 registration fee• $15/month (or pay $150/yr)• Add up to 4 drivers on one

account• $4.95/hr• 25¢/mile• $49 day rate (24hr) plus

15¢/ mile

Share a Little Plan• $30 registration fee• $5/month (or pay $50/year)• Add up to 4 drivers on one

account• $6.95/hr• 25¢/mile• $69 day rate (24hr) plus

15¢/ mile

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Marketing• Over 50 Events in Past Year Including Tabling on Campuses, Parades, Festivals, Conferences, Fund Raisers

• Member’s Handbook and Other Helpful Information

• Full Suite of Promotional Materials

• New Member Discount Events

6

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Results• Over 450 Members in 1st year

• CATMA Signed Three-year Contract to Continue to Support CarShareVermont at Member Institutions, Including Pod Locations on Both Campuses

• 12 Local Businesses, Including City of Burlington and Departments at Champlain and UVM Have Joined Business Members Program

• Resident Students Bringing a Car to Campus is Down 3.5% at Champlain and 4% at UVM (Spring 09 Over Spring 08)

• Student Sign-ups Continue to Increase – 30 Since They Returned for Second Semester

• Every Car Used an Average of 5 hrs/day – Nearly Double 1st Year Target

• Demonstrated Carsharing Works in a Rural Community Our Size

• Estimated Reduction of CO2 Emissions 900,000 Pounds/year

• Over 20 Local Businesses Join Fob Friends Program, Offering Discounts to CarShare Members 7

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Contact InformationMeredith SchuftMarketing DirectorCATMA20 West Canal St., Suite C9Winooski, VT 05404802.656.7433 ext. 3Email: [email protected]

Annie BordenExecutive DirectorCarShare Vermont131 St. Paul StreetBurlington, VT 05401802.861.2340Email: [email protected]

8

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CARSHARING AT THE

UNIVERSITY OF SOUTH FLORIDA

Philip L. Winters, Director, TDM Program at CUTR @USF

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Project Background

Value Pricing Pilot Program Project funded by FHWA and FDOT Matching funds provided by WeCar and USF PATS Project initiated during 2007 Carsharing deployed on campus August, 2009 Anticipated completion 2011

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Project Objectives

Establish carsharing program at USF to reduce vehicle trips/congestion and increase use of transportation options

Develop innovative pricing mechanisms to include time of day, demand pricing and incentives

Increase the use of transit, carpool, Bull Runner, walk and bike to campus

Demonstrate use of TRAC-IT to measure travel behavior – a GPS-enabled cell phone application developed by CUTR

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Dynamically Priced Carsharing

Tests innovative approaches to carshare program pricing: Tests differential pricing based on time of day/day of

week and vehicle demand Utilizes promotions and incentives Utilizes TRAC-IT developed at CUTR to track travel

behavior

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TRAC-IT for Data Collection

Test and Control Groups will carry TRAC-IT to record travel behavior

Replaces paper activity diaries More accurate “Smart Diary” automates much of

the data collection process Collects route, speed, and time

information Increases quality and quantity of

collected information No extra data processing Results can easily be plotted on

map & related to other users

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at USF

Available to USF faculty, staff, and students 18 years and over (Under 21 must provide proof of liability coverage)

4 vehicles- Marshall Center and Poplar/Juniper Dorms

Prius or Cube - $7.50 an hour Ford Escape Hybrid - $9 an hour $50 membership fee; $30 in driving credits $35 night rate; $75 day rate Online reservations

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Statistics (August 2009-January 2010)

60 subscribers seeking 20 to 40 per

vehicle Students and

faculty/staff Over 175 trips taken 30 users with 1 person

=20% rentals Avg. rental period is 5

hours

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Lessons Learn(ing)

Kicked in Our Assumptions If you build it, they don’t

come (quickly) Everyone likes

environmental friendly cars and knows how to use them

LOST Start marketing to parents

(and students) in spring for fall

Where’s Sully? Daily rental contract vs.

carsharing There’s a form for that

$avvy $tudents Bummed Out

Do not limit marketing to students without personal cars

Opportunities PATS Facebook Bike Club SIFE

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Contact Information

Philip L. WintersDirector, TDM ProgramCenter for Urban Transportation

ResearchUniversity of South Floridawinters@cutr.usf.edu813.974.9811www.carsharing.usf.eduwww.wecar.com


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