Date post: | 07-Feb-2017 |
Category: |
Healthcare |
Upload: | travis-rodgers |
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DISASTER RECOVERY PLAN
About Us
Dental professionals around the world share a common set of dreams - deliver the best service possible, grow their practice, and minimize time spent performing back office functions. Unfortunately, these dreams turn to frustrations as many spend more time pushing paper and less time practicing the art of dentistry.
Experiencing these aggravations first hand, Dr. Greg Burnett, DDS, an orthodontist with over 15-years of dental practice experience, recognized the need for a simple, consumer-friendly program allowing dental professionals to spend more time with their patients and less performing duties from behind a desk.
From his commitment to improving the field of dentistry, Dr. Burnett recruited leading software developers to turn needs into a working product. Through expert design, application development expertise, and healthcare industry knowledge RecordLinc was born.
Our Infrastructure
Data Centers Omnis – Tempe, AZ Novulat - KCS
Servers/Firewall Dell R610 x 3 MD3200 SAN WatchGuard Firebox M200
Network Layer3 with DDOS protection
Security WatchGuard
Backup & Recover IASO,NF & Novulat
Data centers
Omnis - Tempe, AZOmnis Network maintains a data center in Tempe, Arizona with Internet connections managed through IO and Phoenix NAP in Phoenix, Arizona. Our premium connectivity translates into an extremely fast, reliable network. All equipment is owned and operated by Omnis Network in our secure data center.
Multiple and Diverse Utility Feeds 24×7 Security and Multi-level Access Control Power Protection by UPS(N+2) and IMW BackUp Generator Strict Climate Control with Liebert CRAH Units and Chilled Water Cooling Bandwidth provided by Major Tier 1 Carriers Connectivity provided by 5 Divers Fiber Operators Fire Detection and Suppression Systems
Network
1GB Backbone BGP Enabled Layer 3 Networking Blended ISP’s Secured Tunnels DDOS Protection
Servers
Application Active Directory Terminal Server IIS
Database SQL
Integration VMWARE HYPER-V
Security
Tier 3 Data center SSAE 16 & HIPAA Compliant 24/7 Onsite Monitoring 2-factor Authentication Policy 256-bit SSL WatchGuard Primary Firewall
Backup & Recovery
RTO (Recovery Time Objective)1. 24 Hour2. 3 Hour3. 0 Hour
Application Server 24 Hour RTO
Management Server 3 Hour RTO
Data Base Server 0 Hour RTO (a synchronous) Continuous Replication
Single Points of Failure
Software N/A
Hardware Spare hard drives located at primary site
ISP Initiate DR Procedure
Firewall Event of failure enable pfsense software running on integration server
Procedures 1 of 2Primary Location
Hardware/Software failure – Failover to Datacenter Application Server – DT (Downtime) Est. 1 Hours
Spin up latest snapshot preformed with Novulat Manually reconfigure networking setting (see. Network diagram
rev3.2) DB Server – DT Est. 1 Minute
Ensure NF failed over to secondary location Management Server – DT Est. 3 Hours
Convert latest backup to .vmdk file Import .vmdk into Novulat Manually reconfigure networking setting (see. Network diagram
rev3.2)
Procedures 2 of 2
WAN/LAN Disruption – Failover to Datacenter Application Server – DT (Downtime) Est. 1 Hours
Spin up latest snapshot preformed with Novulat Manually reconfigure networking setting (see. Network diagram
rev3.2) DB Server – DT Est. 1 Minute
Ensure NF failed over to secondary location Management Server – DT Est. 3 Hours
Convert latest backup to .vmdk file Import .vmdk into Novulat Manually reconfigure networking setting (see. Network diagram
rev3.2)