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Recruitment & Selection MMS

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    RECRUITMENTAND

    SELECTION

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    AFTER STUDYING THIS CHAPTER YOU SHOULD BE ABLE TO:

    Understand and Diferentiaterecruitment and selection.

    Identiy the goals o recruiting.

    Decisions involved in recruiting.

    Explain the major recruitmentmethods and analyze theiradvantages and disadvantages.

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    AFTER STUDYING THIS CHAPTER YOU SHOULD BE ABLE TO:

    Efective selection process.

    Methods in employee selection.

    ppreciate varied contemporaryintervie!ing techni"ues used byintervie!ers.

    Design intervie! orm and evaluationmatrix.

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    BUSINESSOBJECTIVES

    RECRUITMENT

     JOBANALYSIS

    Job

    Description

    Job

    Specification

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    RECRUITMENT

     #he $rocess o generating a pool o "uali%ed

    candidates or a particular job.

     #he $rocess o discovering potential candidates.

    OR

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    RECRUITMENT GOALS

    1

    2

     Attract the qualified Applicants

    Encourage unqualifiedapplicants to self select

    themselves out.

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    RECRUITMENT IS A TWOWAY STREET

    RECRUITMENT

    Organia!i"n i#L""$ing %"r a

    &'a(i)*+ A,,(i-an!#

    A,,(i-an!# ar*

    L""$ing %"r !.*P"!*n!ia(

    E/,(a-*/*n!O,,"r!'ni!i*#

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      EC UITMENT P OCESS

    Organization

    • New or Vacant Position occurs

    • Generate candidate pool

    • Evaluate Candidate

    • Ipress Candidate• Ma!e O""er

    Candidates

    • Receive Education # C$oose Occupation

    • %c&uire Eplo'ent E(perience

    • Searc$ "or )o* openings

    • %ppl' "or +o*s

    • Ipress copan' duringselection

    • Evaluate +o*s # copanies

    • %ccept or Re+ect O""ers

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    9

     RECRUITING DECISIONS

    HR PLANNINGDECISIONS

     RECRUITINGDECISIONS

    DECISIONS ONRECRUITING

    SOURCES0METHODS

    How man emploees needed

    !hen needed

    "SA#s needed

    Special $ualifications

    !here to recruit from %nternal & E'ternal

    (ature of Job

     Advertising )hoices

    *ecruiting Activities

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    STRATEGIC DECISIONS

    FLEIBLE STAFFING

    1 REGULAREMPLOYMENT

    2 FULL3TIME OR PART3TIME

    4 INDEPENDENTCONTRACTORS

    5 PROFESSIONALEMPLOYERORGANI6ATIONS ANDEMPLOYEE LEASING

    7 TEMPORARY WOR8ERS

    9 SEASONAL EMPLOYEES

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    SOURCES OF RECRUITMENT

    INTERNALSOURCES ETERNALSOURCES

    SOURCES OFRECRUITMENT

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    In!*rna( R*-r'i!ingDa!a a#*

    Pr"/"!i"n# an+ Tran#%*r#

     J" P"#!ing ;Bi++ing

    E/,("

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    OURCES OF RECRUITMENT C"n!

    INTERNAL SOURCESADVANTAGES DISADVANTAGES

     Morale o $romotee

     &etter assessment oabilities

     'o!er cost or some jobs

     Motivator or good

    perormance

      (auses a succession o

    promotions

     )ave to hire only at entry

    level

     Inbreeding

     $ossible morale problems othose not promoted

    *$olitical+ in%ghting or

    promotions

     ,eed or management-

      Development program

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    OURCES OF RECRUITMENT C"n!

    S-.""(# C"((*g*# ;Uni=*r#i!i*#

    La"rUni"n#

    M*+ia S"'r-*#

    E/,("

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    OURCES OF RECRUITMENT C"n!

    ETERNAL SOURCES

    ADVANTAGESDISADVANTAGES

     ,e! *blood+ brings ne!

    perspectives

     (heaper and aster than

    training

     $roessionals

     ,o group o political supporters

    in company

     May bring ne! industry insights

     May not select someone !ho

    !ill *%t+ the job or organization

     May cause morale problems or

    internal

     (andidates not selected

     'onger *adjustment+ or

    orientation time

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    +,

    INTERNET RECRUITING METHODS

    INTERNET RECRUITINGMETHODS

    1 J" B"ar+#

    2 E/,("

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    INTERNET RECRUITINGMETHODS C"n!

    ADVANTAGESDISADVANTAGES

     (ost savings

     #ime savings

     Expanded pool o applicants

     More un"uali%ed applicants

     dditional !or or )/ staf

    members

     Many applicants are not

    seriously seeingemployment

     ccess limited or unavailable

    to some applicants

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    RECRUITING EVALUATION

    s the goal o a goodrecruitment program is togenerate a large pool oapplicants rom !hich to

    choose0 "uantity is a naturalplace to begin evaluation

    In a cost1bene%t analysis toevaluate recruiting eforts0 costs

    may include both direct costs2advertising0 recruiters3 salaries0

    travel0 agency ees0 telephone4 andthe indirect costs 2involvement o

    operating managers0 publicrelations0 image4.

    &'an!i!< "%A,,(i-an!#

    comparison o the number oapplicants at one stage o the

    recruiting process to thenumber at the next stage.

    In addition to "uantity0 the issuearises as to !hether or not the

    "uali%cations o the applicant poolare su5cient to %ll the job

    openings. Do the applicants meet job speci%cation and do they

    perorm the jobs !ell ater hire6

    &'a(i!< "% A,,(i-an!#

     Yi*(+ Ra!i"E=a('a!ing

    R*-r'i!ing C"#!#an+ B*n*)!#

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    +9

    RECRUITING EVALUATION C"n!

    4>> A,,(i-an!#

    1>> Fina(In!*r=i*?#

    7> O@*r#

    27 Hir*#

    Ini!ia( C"n!a-!#0Fina(

    In!*r=i*?Yi*(+ ra!i" 4:1

    Fina( In!*r=i*?0O@*r#Yi*(+ ra!i" 2:1

    O@*r#0Hir*#Yi*(+ ra!i" 2:1

    U#ing Yi*(+ Ra!i"# !" D*!*r/in* N**+*+

    A,,(i-an!#:

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    CONSTRAINTS ON RECRUITMENT

    I/ag* "% !.*C"/,an<

    A!!ra-!i=*n*##"% J"

    In!*rna(Organia!i"na(

    P"(i-<

    R*-r'i!/*n!C"#!

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    BUSINESSOBJECTIVES

    RECRUITMENT

     JOB

    ANALYSIS

    SELECTION

    Job

    Description

    Job

    Specification

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    SELECTION

    1•  #he $rocess o maing a *)ire+ or *,o

    )ire+ decision regarding each applicant

    or a job.

    2

    • 7election is the process o choosing"uali%ed individuals !ho are available to%ll the positions in organization.

    Or

    BASIC SELECTION

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    BASIC SELECTIONCRITERIA

    BASICSELECTIONCRITERIA

    -ormal Education

    E'perience /ast/erformance

    /hsical )haracteristics

    /ersonalit )haracteristics

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    SELECTION PROCESS

    Ini!ia( #-r**ning

    C"/,(*!*+a,,(i-a!i"n

    M*+i-a(0,.

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    SELECTION METHODS

    1 T*#!ing

    2 Ga!.*ringIn%"r/a!i"n

    4 In!*r=i*?ing

     #he #hree most (ommon

    Methods used are8

    SELECTION METHODS C !

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    SELECTION METHODS C"n!

     #ests measure no!ledge0sill0 and ability0 as !ell asother characteristics0 such as

    personality traits.

    1 TESTING

    TESTING TYPES

    C"gni!i=*Ai(i!<T*#!

    In!*gri!<T*#!

    P*r#"na(i!< T*#!

    Dr'gT*#!

    P.

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    SELECTION METHODS C"n!

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    SELECTION METHODS C"n!

    2 INFORMATIONGATHERING:

    (ommon methods or gathering inormation includeapplication orms and r9sum9s0 biographical data0

    and reerence checing.

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    SELECTION METHODS C"n!

     Application -orms *esumes

    0iographical Data

    *eference )hec1ing

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    SELECTION METHODS C"n!

    4 INTERVIEWS:

    2he interview is the most frequentl used

    selection method

    %nterviewing occurs when applicants respond toquestions posed b manager or some other

    organi3ational representative 4interviewer5.

    2pical areas in which questions are posed

    include education6 e'perience6 1nowledge of

     7ob procedures6 mental abilit6 personalit6

    communication abilit6 social s1ills

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    SELECTION METHODS C"n!

    T

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    SELECTION METHODS C"n!

    SITUATIONAL

    INTERVIEW

    • In which theinterviewer asksquestions aboutwhat the applicantwould do in ahypotheticalsituation

    BEHAVIORAL

    INTERVIEW

    • In which thequestions focuson theapplicant’s behavior in pastsituations.

    Uses a list opredetermined "uestions.

    ll applicants are ased thesame set "uestions. #hereare t!o types o structured

    intervie!s.

    1 S!r'-!'r*+

    In!*r=i*?#

    Intervie!s-open ended"uestions are used such as

    *#ell me about yoursel+

    2 Un#!r'-!'r*+

    In!*r=i*?#

    •  #his allo!s theintervie!er to probe and

    pose diferent sets o"uestions to diferentapplicants.

    S C O O S C

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    SELECTION METHODS C"n!

    CREATING STRUCTURED INTERVIEW

    &UESTIONS

    SELECTION METHODS C

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    SELECTION METHODS C"n!

    INTERVIEW&UESTION

    SELECTION METHODS C !

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    INTERVIEW EVALUATION

    FORM

    :ohinoor Mills 'td.

    ;ateen #elecom

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    SELECTION METHODS C"n!


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