#ATTN2018 @ADIDO
REDESIGN A WEBSITE OR DRIVE MORE TRAFFIC? WHO WINS, YOU DECIDE!
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
Channel Spend Avg. CPC Clicks Conv
rateNew
CustomersCost per
Customer AOV Total Revenue ROI
PPC £20,000 £3.50 5,714 1.5% 86 £233.33 £1,026 £87,943 340%
Remarketing £1,000 £0.50 2,000 0.4% 8 £125.00 £995 £7,960 696%
Display £3,500 £1.00 3,500 0.2% 7 £500.00 £995 £6,965 99%
Facebook Ads £4,000 £2.00 2,000 0.5% 10 £400.00 £995 £9,950 149%
£28,500 111 £257.42 £112,818 296%
PLANNING MAKES PERFECT
#ATTN2018 @ADIDO
Channel Spend Avg. CPC Clicks Conv
rateNew
CustomersCost per
Customer AOV Total Revenue ROI
PPC £20,000 £3.50 5,714 1.5% 86 £233.33 £1,026 £87,943 340%
Remarketing £1,000 £0.50 2,000 0.4% 8 £125.00 £995 £7,960 696%
Display £3,500 £1.00 3,500 0.2% 7 £500.00 £995 £6,965 99%
Facebook Ads £4,000 £2.00 2,000 0.5% 10 £400.00 £995 £9,950 149%
£28,500 111 £257.42 £112,818 296%
PLANNING MAKES PERFECT
#ATTN2018 @ADIDO
PLANNING MAKES PERFECT
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
PERFECTING PPC
+14%
#ATTN2018 @ADIDO
SUCCESS IN SEO
#ATTN2018 @ADIDO
SUCCESS IN SEO
?
?
#ATTN2018 @ADIDO
CHOOSING YOUR WEAPON•Social media•PR•Content campaigns (SEO)•Display ads•Video
AWARENESS
•Custom audiences (social)•Email•Community / groups•Programmatic
CONSIDERATION
•Paid / organic search•Custom audiences (social)•Remarketing•Email
EVALUATION
•Paid / organic search•Paid social?•Email marketing
CONVERT
#ATTN2018 @ADIDO
Channel Spend Avg. CPC Clicks Conv
rateNew
CustomersCost per
Customer AOV Total Revenue ROI
PPC £20,000 £3.50 5,714 1.5% 86 £233.33 £1,026 £87,943 340%
Remarketing £1,000 £0.50 2,000 0.4% 8 £125.00 £995 £7,960 696%
Display £3,500 £1.00 3,500 0.2% 7 £500.00 £995 £6,965 99%
Facebook Ads £4,000 £2.00 2,000 0.5% 10 £400.00 £995 £9,950 149%
£28,500 111 £257.42 £112,818 296%
PLANNING MAKES PERFECT
#ATTN2018 @ADIDO
WHAT THE FUNNEL?
• The conversion funnel can tell you a HUGE amount where you are losing sales/leads
• Login pages almost never work – get rid of them! (or at least test!)
• Expect 10% drop out of stages as best practise
• Industry average of ALL abandonment is 25%
• What control do you have over this process?
#ATTN2018 @ADIDO
WE DON’T LIKE UNCERTAINTY
#ATTN2018 @ADIDO
WE LIKE COPYING OTHERS
#ATTN2018 @ADIDO
WHAT THE FORM?• Organic search, email and
paid search are likely your friends
• Social media almost never converts unless you are in a specific niche
• Look at what content, channel and messaging is working best
• Is it easy to contact you?• Track phone calls as these are
often half of leads in B2B –there are tools for this
• Conversions can also happen in other places e.g. FB
#ATTN2018 @ADIDO
#ATTN2018 @ADIDO
IT’S OFTEN A LONG JOURNEY• We need to be holistic -
looking at the last action performance is sometimes foolish
• Most clients will see multiple visits from different channels before converting
• Conversions can sometimes take days or weeks – it is not unusual to 15-20% sales happen after a few weeks
• Again social is often a poor performing channel
#ATTN2018 @ADIDO
Y
#ATTN2018 @ADIDO
WHAT CAN YOU DO?• If you are doing paid search, keep testing new features & CPC bids
• If you are doing SEO, focus on specific areas / topics and double down on them by creating REALLY good & useful content• NOTE – this is hard! (see Steve’s / Mark’s slides…)
• If you are doing social media, see above. Also BE SOCIAL and don’t just broadcast• Be prepared to spend money!
• If you are doing email, see above but keep working on growing your list
• If you are doing everything yourself then get more people / support! You are probably doing too much!
#ATTN2018 @ADIDO
DO YOUR OWN PLAN?
#ATTN2018 @ADIDO