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1 © Ipsos © Ipsos REENA SANGAR Head of digital & connected health [email protected] Visit https://connectedhealth.Ipsos.com/
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Page 1: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

1© Ipsos© Ipsos

REENA SANGAR

Head of digital & connected health

[email protected]

Visit https://connectedhealth.Ipsos.com/

Page 2: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 2

REENA SANGAR

Reena Sangar

Head of Digital & Connected Health, Ipsos healthcare

Visit https://connectedhealth.ipsos.com

Reena Sangar leads Ipsos healthcare’s digital research strategy focusing in particular on mobile and big data. She ensures that

Ipsos develops and employs powerful capabilities in evolving digital techniques. Whether this is actively engaging with

respondents via mobile, online or through passive measurement and ‘big data’ analytics. Reena is an experienced researcher

who has a long legacy of meeting client needs across therapy area(s) and is a thought leader in connected health

developments.

Reena sits on the member board for the Personal Connected Health Alliance and is a passionate advocate of embracing

patient generated data. She directed the International Survey on Connected Health in 2016 and today is launching Digital

Doctor 2017.

Page 3: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 3

PATTY MECHAEL

Patricia N. Mechael, PhD, MHS

Executive Vice President of the Personal Connected Health Alliance

Visit http://www.pchalliance.org

Dr. Patricia (Patty) Mechael is executive vice president of the Personal Connected Health Alliance. Patty has a 20-year track

record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

thought leader, writer, researcher, professor and executive director of the mHealth Alliance.

She is a Rockefeller Foundation Bellagio Fellow, Johns Hopkins University Knowledge for the World Distinguished Alumnus

Award Recipient, British Council UK Education Social Impact Award Recipient, member of the editorial board of the Journal

of Medical Internet Research, and co-editor of the book: mHealth in Practice: Mobile technology for health promotion in the

developing world. Dr. Mechael holds a PhD in Public Health and Policy from the London School of Hygiene and Tropical

Medicine, a Masters in Health Science in International Health from the Johns Hopkins School of Public Health, and a

Bachelor of Arts in Near Eastern Studies from the Johns Hopkins University. She is also co-founder and principal and policy

lead at HealthEnabled, a South African based non-profit focused on nationally scaled integrated digital health systems,

where she has been leading the development of a Global Digital Health Index.

Page 4: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

TRENDS IN

CONNECTED HEALTH

Page 5: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 5

PROVIDER/HEALTH SYSTEMS

PREPAREDNESS

WEARABLES FOR

FITNESS/WELLNESS

AGING POPULATION

DIGITAL THERAPEUTICS

PERSONALISATION OF HEALTH

PROLIFERATION OF TECHNOLOGY

AND INNOVATIONS

CONSUMERIZATION

OF HEALTH

POSITIVE TRENDS IN POLICY

(TELEHEALTH)

Page 6: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 6

T

1

2

3

4

5

6

7

8

9

10

11

12G

13

14

15

16

17

18

19

20

21

22

23

12%

28%

26%

21%

17%

16%

14%

12%

12%

12%

11%

11%

11%

10%

9%

9%

9%

8%

7%

7%

6%

6%

4%

3%

12%

18%

21%

10%

17%

17%

15%

6%

12%

10%

13%

15%

7%

10%

9%

9%

9%

10%

7%

6%

18%

7%

11%

13%

74%

52%

52%

66%

64%

64%

67%

79%

74%

76%

73%

71%

80%

77%

79%

80%

77%

80%

83%

79%

73%

84%

82%

81%

Total

China

India

U.S.

Turkey

Indonesia

Sweden

Belgium

Italy

S Africa

Australia

S Korea

GB

Canada

Argentina

Germany

Mexico

Spain

France

Japan

Brazil

Russia

Peru

Poland

ADOPTION

CONSUMER CONNECTED HEALTH

Do you currently, or have

you ever, used a connected

health device or tool to

manage your health?

KEY:

Yes, currently

2016

Formerly used,

But not using now

No, never

2016

Base: 18,180 adults across 23 countries (1,002 GB), online, 12th Sep – 11th Oct 2016

Page 7: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 7

T

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

71%

85%

84%

83%

83%

82%

81%

81%

81%

80%

76%

73%

69%

69%

68%

67%

67%

67%

66%

65%

57%

57%

55%

40%

17%

9%

14%

13%

9%

12%

11%

13%

14%

13%

12%

13%

17%

18%

21%

18%

20%

17%

23%

17%

28%

28%

27%

28%

Total

Mexico

Turkey

Indonesia

Spain

S Africa

Argentina

Brazil

India

Peru

China

GB

Australia

U.S.

Italy

Canada

Poland

Sweden

S Korea

Belgium

Germany

Russia

France

Japan

To accelerate adoption

THE POWER OF THE PHYSICIAN

To what extent do you

agree or disagree, if at all,

with the following

statements…

If my doctor recommended

that I use a connected health

device or tool as part of my

treatment plan I would use it

KEY:

Agree 2016 Disagree 2016

Base: 18,180 adults across 23 countries (1,002 GB), online, 12th Sep – 11th Oct 2016

Page 8: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

1,690+DOCTORS

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 9: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

18COUNTRIES

IN

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 10: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 10

DIGITAL DOCTOR 2017

Key Trends

It’s all about patient self management

A need for regulation to reassure Doctors

Connected Health is on the rise

AI brings optimism (& anxiety!)

Virtual Reality for simulation

Government advocacy drives telemedicine

Apple lead as most innovative; no consistent winner for Pharma (yet)

Challenging the mindset of doctors for healthy longevity

Doctor’s digital behaviour increases

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 11: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

CONNECTED HEALTH

IS ON THE RISE

© Ipsos

Page 12: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 12

INCREASE IN RECOMMENDATION

+29% +28%

Germany France

+30%

UK

2015 vs 2017

Doctors recommending smartphone apps to

patients (for their own use/evaluation) has

increased in all 3 markets by almost a third.

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 13: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 13

PATIENT

SELF MANAGEMENT

Page 14: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 14

Medicine adherence

Education about

disease

Monitor diet

Exercise/Activity

To help monitor/ improve their diet, or help with weight loss

To help patients to track their medication schedule, and remind patients to take their medicine

GREATEST POTENTIAL FOR CONNECTED HEALTH?

Barrier Driver

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 15: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 15

CONCERNS OVER USE OF CONNECTED HEALTH?

Barrier Driver

Consultation

time

Fuel

hypochondria

Lack of

regulation

Lack of

clinical

evidence

Misinterpreting

data

Self

diagnosis

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 16: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 16

GOOGLE SEARCH WAS ONCE IN THE SAME BOAT!

Consumers are online every step of the way

72% 31% of consumers research

symptoms online as a first

step when feeling sick.who do research online after a

doctor’s visit say the information

they find could possibly influence

how they approach their

treatment plan.

who research initial

symptoms online also

research their diagnosis or

treatment plan online after

a doctor’s visit. 72%

Page 17: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 17

A NEED FOR REGULATION AND GUIDELINES

Benchmarking product approvals

Interoperability

Personal data and privacy protection

Consumer vs. Medical device diffrentiation

Page 18: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health
Page 19: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 19

TRENDS IN TELEMEDICINE

AI & VR

Page 20: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 20

Government

advocacy

Telemedicine

use

Cost

efficiencies

Added

value services

TELEMEDICINE USE DRIVEN BY TOP-DOWN ADVOCACY

Countries which report high % of telemedicine use

% Doctors used app/digital platform for telehealth

39%

33%

49%

38%

34%

25%

36%

50%

39%

19%

16%

48%

48%

51%

40%

39%

11%

73%

12%

7%

37%

20%

Total

Europe and ME

NA and LATAM

APAC

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 21: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 21

OPTIMISM (& ANXIETY!)

ARTIFICIAL INTELLIGENCE BRINGS

28%

50%

42%

51%

UK

Germany

US

India

16%

28%

24%

35%

UK

Germany

US

India

I am anxious about the role of artificial

intelligence in the future of healthcare.

I am excited about the role of artificial

intelligence in the future of healthcare.

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 22: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 22

VIRTUAL REALITY FOR SIMULATION TRAINING

Walk in someone else’s shoes

to better understand the

world

Experience something you

wouldn’t normally do (e.g.

sky-diving)

Learn effectively/education

(e.g. become microscopic and

travel through the body to

learn about anatomy – like

the The Body VR);

Remove all distraction,

enabling focus on activities

like relaxation

USES OF VIRTUAL REALITY

46%

38%

47%

46%

55%

20%

57%

Total

UK

US

Australia

India

Saudi

Malaysia

Simulations for training physicians

(RANKED 1ST BY DOCTORS)

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 23: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 23

DOCTOR’S DIGITAL

BEHAVIOUR

Page 24: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

Direct

marketing

TV/

Cinema

RadioPress

Posters /

Billboards

1980s

Digital/

terrestrial

TV

Mobile

phone

ads

Mobile

phone aps

Social

networking

profiles

In game

advertising

PR

Online

video

Homepage

takeovers

Search

ads

Direct

marketingMicro

blogging

Satellite

TV

Online

radio Digital

radio

Press

Direct

marketingEmail

marketing

Sponsorship

Analogue

radio

Augmented

reality

Viral

video

Direct

mail Digital

Billboards

Posters Online

banners

Cinema

Direct

marketing

Microsites

Now

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 25: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 25

TRADITIONAL CHANNELS REIGN, DIGITAL IS GROWING

Top channels

Sponsored attendance/

Conferences

Online study modulesIn person meetings/events

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 26: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 26

WHO’S MOST

INNOVATIVE?

Page 27: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 27

APPLE ARE GLOBAL LEADERS IN INNOVATION

Top Tech Companies Top Pharma Companies

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 28: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 28

HEALTHY

LONGEVITY

Page 29: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 29

PERCEIVED BARRIERS TO ADOPTION BY AGE BRACKETS

18 – 24 year olds

Cost is the #1 barrier

25-40 year olds

Data privacy

41-60 year olds

Low digital literacy

60+ year olds

Low digital literacy

?

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries

Page 30: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

© Ipsos 30

FINAL THOUGHTS

Page 31: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

October 25-27, 2017Seaport World Trade CenterBoston, MA

The Connected Life JourneyShaping health and wellness for every generation

PROVIDERS. RESEARCHERS. INNOVATION LEADERS. PHARMA/LIFESCIENCES, MEDTECH, HEALTHCARE EXECUTIVES.

www.connectedhealthconf.org#Connect2Health

© Ipsos

Page 32: REENA SANGAR Head of digital & connected health Reena ...record in global health leadership in personal connected and digital health. She is celebrated for her roles as a digital health

THANK YOU #IPSOSDIGITALDOCTOR

Reena Sangar

[email protected]

www.connectedhealth.ipsos.com

Patty Mechael

www.pchalliance.org

www.connectedhealthconf.or

© Ipsos

Digital Doctor 2017 (fieldwork March -May 2017) n= 1,698 Doctors across 18 countries


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