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Reference Services Overview (Jill Harper)

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Page 1: Reference Services Overview (Jill Harper)
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REFERENCE SERVICES, INC (RSI)

www.referenceservices.com

Page 3 What Makes RSI Unique?

Page 4 Client Training & Running a Report

Pages 5-20 Sample Background Screening Report

Pages 21-26 Description of Services Offered Pages 27-29 Drug Testing & Occupational Health Screening Pages 30-34 A Few Letters of Recommendation

Page 35-39 Client Excerpts Page 40 RSI Contact Information

Thank you for taking a little of your time to learn a lot about us. I promise you won’t be disappointed.

Jill Harper, PHR, MBA

Sales Manager Reference Services, Inc

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Reference Services, Inc. (RSI) is headquartered in Evansville, IN and has remained one of the premier employment background screening companies in the country. Clients in all industries rely on RSI to provide fast, accurate and legally compliant background checks on their job applicants so they can hire a more productive, safer and reliable workforce.

WHAT DISTINGUISHES RSI AMONGST ITS COMPETITORS? We’re a full service background screening and drug testing firm, who is 1 of only 58 companies

in the entire U.S. to be Nationally Accredited by the NAPBS (out of 2,000 firms who do what we do). In fact, we’re the only firm in our home state of Indiana to achieve the accolade. Most of our competitors are members of the NAPBS. But very few have gone through the rigorous 2 week onsite audit to obtain the coveted accreditation.

Our Nationwide Criminal Search alone is made up of over 500 MILLION records from over 1,075 different databases. That is more records than any other background screening company.

We serve clients in all industries, nationally and internationally.

We pride ourselves on possessing the best quality data, offering unmatched compliance expertise and delivering superior customer service.

NO contracts. NO sign up fees. NO license fees. NO minimum order requirements.

We offer 24/7 in-house customer service that is never outsourced. That means you can reach one of our certified customer service representatives any day, any time.

Clients that do not currently have a background screening program in place can take advantage of our years of experience without any additional consultation fees. If you don’t currently have a background screening policy in place, we’ll even assist you in creating one!

Our educational and consultative approach to background screening makes us truly unique in our industry. Our team performs a process called “order review” on every single background check before we release it to the client. This means we take a few extra minutes to make sure every ‘i’ is dotted and every ‘t’ is crossed before we send the results to our client. That is why our dispute rate is the lowest in the industry: 6/100ths of 1%. So not only do we possess more data than our competitors, but we possess accurate data.

We have never been sued! Why? Because we are compliant, we keep our clients compliant, and quite simply…our data is quality data.

Our entire team is FCRA Basic Certified, which means they have completed a thorough training program designed to educate background screening professionals on the Fair Credit Reporting Act (FCRA) and its regulations. This isn’t a mandatory industry certification, but at RSI, we believe our clients deserve to work with experts in their field. That’s why it is mandatory that all RSI personnel earn this certification.

Our staff also contains a VP who has earned the Advanced FCRA Certification. There are only 77 people in the entire U.S. to obtain this credential!

We offer cutting edge web-based software that allows our clients to quickly place orders and receive many results instantly.

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USING REFERENCE SERVICES IS SIMPLE…

CLIENT TRAINING

Our certified training experts will provide all of your team members with an in-depth training session to ensure you are completely comfortable using our user-friendly website.

We will provide you with a training manual should you ever need refer to it in the future. Or you can call us and we will be happy to assist you! Remember, we offer 24/7 after hours customer service.

Once training has been completed for your team and your new client paperwork has been submitted, your team can immediately begin running background screens by entering their User Name and secure Password on our client portal.

o Clients can have as many users as they wish. Each User will have his/her own unique User Name and Password. Clients operating in multiple states or on multiple job sites are easily accommodated via RSI’s technology and flexibility. Whatever you need, we will make it happen!

RUNNING A BACKGROUND SCREEN

Once a client submits the applicant information online, which takes less than 5 minutes to enter, results are instantly available for data driven searches, such as our National Criminal Search, Social Security Number Trace, Motor Vehicle Reports and Credit Reports. Manual Searches, such as our in person county searches, will show pending while they are dispatched out to our researchers and being performed.

Results are conveniently sent to the client via email. Clients can save and/or print the report.

At any time the client can log on to RSI’s secure website to review the results for applicants who are in process as well as applicants whose screening has already been completed.

Results will always be contained in our website and are never removed. Simply log on to our system, type in the candidate’s name, and all information will be at your fingertips.

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RSI SAMPLE REPORT

Each background screening report includes a detailed cover sheet that provides our clients with a quick glance that will show any alerts (criminal records) that may have been found on their applicant’s background screen. Our clients continually tell us how easy our reports are to read. We think you’ll feel the same way.

A sample report is provided on the following 15 pages and includes a Nationwide Criminal Search, Social Security Trace, Manual County Searches,

Motor Vehicle Report (MVR), Credit Check and Reference Check (previous employment verifications).

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PRODUCT DESCRIPTIONS

Nationwide Criminal Search This report is compiled from over 500 million criminal records from 1075 sources, including Counties, Department of Corrections (DOC) and Administration of the Court (AOC). This report identifies state felony convictions, including incarceration. It also includes other national, international, state and federal searches, including but not limited to, the following:

(1) U.S. Sex Offender Report – Included with Nationwide Criminal Report This report identifies sex offenders by searching records in all 50 states, Washington, D.C., Guam and Puerto Rico. (Photos of applicants are also included.) With over 100,000 sex offenders in the U.S. frequently on the move, this information is critical for every employer, regardless of position or industry.

(2) OFAC Patriot Act Search (Office of Foreign Assets Control), OIG (Office of the Inspector General) & Other Key Sources -- Included with Nationwide Criminal Report

A powerful high-speed search of U.S. and foreign sanctions and watch lists including the Office of Foreign Assets Control “OFAC” – A global security watch list for terrorism, international narcotics traffickers and other security threats. It also includes SDN List (Specially Designated Nationals – which is a list of individuals and companies owned, controlled or acting on behalf of targeted countries). Others include the U.S. Department of Labor – Forced & Child Labor List, U.S. Department of the Treasury – Primary Money Laundering Concern List, Federal Reserve Board Enforcement Actions List, FDIC – Failed Bank List, National Credit Union Administration – Administrative Orders List, the Australian Reserve Bank Sanctions List, Bank of England Sanctions List, Debarred Parties List, Denied Persons List, European Union Terrorism Sanctions List, FBI Fugitive List, OIG – Department of Health & Human Services Exclusion List, Interpol Most Wanted, Office of Thrift Supervision, OFI (Canadian Sanctions List), UN Consolidated Sanctions List, US General Services Administration (GSA) Excluded Parties List (EPLS), and World Bank Listing of Ineligible Individuals.

The results of this report are provided to the client instantly!

Social Security Trace The SSN Trace provides the state and year of Social Security Number issuance, even when the number does not match the applicant information provided, in addition to an expanded address history for the life of the SSN. This expanded address history shows all of the addresses where an applicant has resided and is used to select the counties to run for a manual County Courthouse Search. All records are also indexed against a deceased registry to verify validity. The SSN Trace is also a great tool for ensuring an applicant isn’t intentionally omitting an address from an application, where criminal activity may have occurred. The results of this report are provided to the client instantly!

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County Criminal Search This is a jurisdictional hand search of the court records in any one of the more than 3,347 counties in the United States. These records provide the most up to date information available and include pending charges, dismissed charges and any deferred charges (such as drug charges that may be deferred due to the offender’s willingness to complete a deferral program such as probation or rehabilitation). A Nationwide Criminal Report will only capture convictions, so a County Search is essential in obtaining information about pending charges. Cases held at the County level include felonies and misdemeanors as well as criminal traffic offenses. County search records go back 7 - 10 years and are performed from 7 years of applicant address history, provided from the Social Security Trace. NOTE: Cost does not include any county fees that may be charged by the court jurisdiction, which if applicable will be passed to the client. There are no county fees for Kentucky searches. Price does not include separate county searches for aliases, if so desired. Price is per county searched. Research shows that on average an individual lives in 2 – 3 counties in 7 years.

Statewide Criminal Search This search contains criminal record information from a variety of reporting agencies throughout a single state. Sources and data will vary by state. Some sources include AOC’s, judicial branches, Departments of Law Enforcement, Crime Information Centers, State Police Departments, Departments of Public Safety and State Bureaus of Investigation. Records may contain trial court information for state, civil, criminal and traffic courts, and include active and disposed cases. Cost does not include any applicable state fees, which will be passed straight through to the client.

Motor Vehicle Report (MVR) A Motor Vehicle Report is an essential part of a defense against negligent hiring claims for employees who drive company vehicles or who drive on company business. It verifies that an applicant has the driver's license claimed (license type, current status, standing, and possible restrictions). It will also provide information regarding irresponsible behavior, including but not limited to: minor traffic violations, DUI’s, suspended licenses, substance abuse, repeated traffic violations, failures to appear, unpaid fines and even felonies. Driving records are available in all 50 states. Unless otherwise specified, records go back 3 years. If you have employees driving a company vehicle, driving clients, or operating equipment, we highly recommend MVR’s. Each state charges an additional state fee that we pass straight through to our clients. For example, KY charges $5.50. All results are available instantly, with the exception of IL, AK, CA & MO, which are available early morning the next day.

Worker’s Compensation This individual State report will identify applicants who have filed worker’s compensation claims. Reports include date of accident, case number, type of injury, how injury was incurred and how long the employee was absent from work. Some states may require additional fees that will be passed on directly to our clients.

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Employment Credit Report A credit check can be a good indicator not only of an individual’s fiscal aptitude but also their overall integrity. This credit report is for employment purposes only and complies with the FCRA (Fair Credit Reporting Act). It instantly provides address and employment history, social security fraud and public records searches, along with a financial summary. Public records searches can include bankruptcies, liens, judgments and collection. It is most commonly used for management positions, cashiers, accounting, etc. – positions that will accept or make payments, handle cash or be privy to sensitive company financial information. The results of this report are provided to the client instantly!

National Federal Criminal This is a repository search for federal criminal cases files in U.S. District Courts nationwide. U.S. District Courts are trial courts for matters involving federal law. PLEASE NOTE: Most Federal courts do NOT record personal identifying information and therefore this information is a NAME MATCH ONLY. For that reason, we recommend that the data from this report is used with caution and the understanding that a NAME ONLY match may not be a valid data source.

Federal Bankruptcy Search A search of the 94 Federal Judicial District Courts based on the county ordered for bankruptcy records. Searches are performed based on first and last name. Please note that federal courts often do not record personal identifying information and the information is name match only. NOTE: Bankruptcy information is also found in both Employment Credit Reports and Tenant Credit Reports.

Suits, Liens & Judgments (County Civil – Lower Court) County Civil Search examines the county civil courts’ index for civil lawsuits, liens, and judgments (not divorces). By searching the court of general jurisdiction, it can be determined whether the individual or business has been the defendant in a civil lawsuit and the outcome of the case. The report includes: Plaintiff, Complaint, Civil Case Type and Judgment. Cost does not include any county fees, which if applicable will be passed straight through to the client.

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VERIFICATION SERVICES

Verification of Employment We specialize in contacting an applicant’s prior employer(s) and conducting phone interviews to verify the applicant’s previous or current employment, including start and end dates, title, salary and eligibility for rehire. Prices are per employer contacted. Many clients find our verification services invaluable based on the amount of time they can spend tracking down the appropriate person to verify info, exchanging voice mail messages, etc. Custom questions can also be asked by our Specialists at no extra cost. Any third party fees are passed through to our clients, if applicable.

Verification of Education Our specialists will verify education, confirming dates of attendance and highest degree completed. Cost is per verification. Any third party fees are passed straight through to our clients, when applicable.

Verification of Professional License We will verify the license(s) held, licensure status, expiration date and other information as provided by the licensing agency. Cost is per verification.

Reference Checks – Personal/Professional Our Specialists are trained to contact personal and/or professional references and verify all information submitted, as well as ask pertinent questions to identify key information of interest. Cost is per verification.

E-Verify I-9 Verifications I-9 data is used to check work eligibility status through E-Verify. E-Verify is an internet based system operated by the Department of Homeland Security in partnership with the SSA that allows participating employers to electronically verify the employment eligibility of their newly hired employees. RSI can act as your agent to conduct verifications through this system. E-Verify can only be conducted POST hire, and must be completed within 72 hours.

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Menu Items by industry – DOT (FMCSA)

DOT Employment Verification We are experts in the area of DOT Employment Verification, which has rules and regulations specific to the Department of Transportation. This service verifies the applicant’s previous Department of Transportation (DOT) related employment: start date, end date, title, salary, eligibility for rehire, and reason for leaving, in addition to DOT regulated questions regarding crash history and drug and alcohol testing compliance. A separate written consent by the applicant driver is required.

DOT PSP (Pre-Employment Screening Program) Report The DOT PSP Detailed Report helps motor carriers (employers) review driver’s crash and safety records during the hiring process. This report is filled with great information such as crash details, carrier name, number of fatalities, number of injuries, inspection result details, and vehicle safety violations. A separate written consent by the applicant driver is required.

Menu Items by industry – HEALTHCARE

OIG LEIE Database (Medical Exclusion List) The Office of the Inspector General’s List of Excluded Individuals/Entities list includes individuals and businesses excluded from participating in federally-funded healthcare programs. This report is a must use for any healthcare business that participates in Medicare or other federally funded health programs. The OIG includes the OI (Office of Investigations) that conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. State of the art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world’s premier health care law enforcement agency. Data is updated monthly. Results may include name, address, DOB, professional classification, profession specialty, exclusion type, exclusion date and reinstatement name. Searches are based on a name match. NOTE: OIG LEIE information is included in our NATIONWIDE CRIMINAL SEARCH.

OIG Plus In addition to all of the information listed above in the basic OIG LEIE report, the OIG Plus includes additional sanctions from GSA, FDA Disqualified or Restricted List, FDA Debarment List, DEA List 1 Chemical, DEA SCA & Retired Registrant List, Tricare Sanction List and PHS Administrative Actions Listing.

OIG Plus One State License Search This report contains all of the information in the OIG Plus, in addition to a search for disciplinary action and sanction listings available within a selected state.

OIG Plus All States License Search This report contains all of the information in the OIG Plus, in addition to a search for disciplinary action and sanction listings available for all 50 states, consisting of over 900 available regulatory and certification agencies.

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Menu ITEMS by industry – TENANT SCREENING

Tenant Credit Report The report includes address and employment history, social security fraud and public records search, along with a financial summary. Public records can include bankruptcies, liens, judgments and collections. This credit report includes FICO score. This report cannot be used for employment purposes.

Enhanced Evictions Search This search combines multiple data sources of civil eviction records to provide a complete National Eviction Search. This report covers 45 states (not including ND, RI, SC, SD, & VI). Case history goes back 7 years and information returned typically includes the defendant’s name, address where evicted, date, judgment amount, disposition status, plaintiff and phone number, plaintiff’s attorney and phone number. Eviction searches are civil records, matched by last name, partial first name and address (current or previous).

Rental Verification We will verify the applicant’s previous rental history, including dates of tenancy, payment history, proper notice, condition of the property and other information as provided by the previous landlord. Cost is per verification.

Menu Items by industry – Business to Business

Business Credit Summary The Intelliscore Plus report, provided by Experian, provides access to the most predictive business scores and is critical for companies to make quick, reliable credit decisions and manage portfolios. IntelliScore Plus is a predictive risk management tool that assesses more than 800 variables – resulting in an unparalleled view of your prospects and customers. It provides a highly predictive summary of business credit information, legal filings and collection. It is available with a blended score – with both business owner and business information. All data is third party sourced to ensure that information is accurate and unbiased. Experian accepts no self-reported data.

Business Reference Check Our specialists will verify information about your prospective business clients and partners, including payment history and timeliness along with account balances and other pertinent information as provided by the reference. Cost is per verification.

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Drug Testing & Occupational Health Screening

As a full service third party administrator for drug testing and medical physical screening services, our partnerships include a direct relationship with Aegis Laboratories, a federally certified (SAMHSA) & nationally recognized lab, who is also one of only 33 labs in the U.S. to be approved by the Department of Health & Human Services – and – eScreen, one of the first truly integrated electronic drug testing solution providers in the industry, who offers both drug screening and medical services (physicals) through a network of 9,000 clinics nationwide.

Nationwide coverage for all drug & physical services

5-10 panel routine drug testing

Zero tolerance drug testing

DOT compliant drug testing

eCup instant drug testing (15 minute results)

5-6 panel Oral Fluid Profiles (lab based)

Breath Alcohol Testing

DOT & DOE random program management

Onsite collection & administration

Pre-employment & DOT certified physicals

eScreen is our go-to partner for pre-employment drug testing, DOT drug and physicals, as well as other basic drug screening services (BAT, post-accident, etc.), when a client has multiple locations and needs quick and easy set up and monitoring of results.

eScreen is one of the first truly integrated electronic drug testing solution providers in the industry. They offer both drug testing (DOT and non-DOT) and medical services (physicals) through the largest network of clinic providers – 9,000 eScreen Occupational Health Network clinics.

The link below is an eScreen video that shows some of the latest drug testing technology so our customers can keep up-to-date with eScreen’s innovative tools and techniques.

eScreen & eCup drug testing: http://www.escreen.com/Resources/eScreenUniversity/eReaderProcess/tabid/97/Default.aspx

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DRUG SCREENING PRODUCTS & SERVICES Pricing varies by product and volume. Please contact Jill for a custom quote

5 Panel Urinalysis - eCup Instant Testing (administered in clinic)

GC/MS confirmation, electronic results reporting, data management – includes MRO review services. Available in installed clinics nationwide Testing for 5 drugs of abuse, including: Cannabinoids (THC), Cocaine, Methamphetamine, Opiates, Phencyclidine.

Standard 5 Panel Lab Based Testing

GC/MS is performed at designated SAMHSA Certified Laboratories. Lab based testing for 5 drugs of abuse, including: Cannabinoids (THC), Cocaine, Methamphetamine, Opiates, Phencyclidine. GC/MS confirmation, electronic results reporting, data management – includes MRO review services.

Standard 9 Panel Lab Based Testing

GC/MS is performed at designated SAMHSA Certified Laboratories. Lab based testing for 9 drugs of abuse, including: Cannabinoids (THC), Cocaine, Methamphetamine, Opiates, Phencyclidine, Methadone, Barbiturates, Benzodiazepines & Propoxyphene. GC/MS confirmation, electronic results reporting, data management – includes MRO review services.

o NOTE: A 10 panel test is available, but likely unnecessary, as the 10th drug tested is

Methaqualone, a drug that hasn’t been seen in the U.S. in the last 30 years.

DOT 7-Panel Lab Based Testing

Effective October 10, 2011 The U.S. Department of Transportation changed the DOT standard drug test from a 5 to the present 7 Panel. Drug testing cut off levels were also lowered for Cocaine and Amphetamines. DOT Standard includes the 5 Basic Panel Drugs – Cannabinoids (THC), Cocaine, Methamphetamine, Opiates, Phencyclidine PLUS MDMA (Ecstasy) and 6 AM (Heroin). GC/MS confirmation, electronic results reporting, data management – includes MRO review services.

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ORAL FLUID PROFILES

Lab based Oral Fluid Profiles collect oral fluid (saliva) with an easy to administer device that takes approximately 10 minutes for collection and is then overnighted to Aegis Labs in prepaid containers. These devices are FDA approved, but may not be used for DOT testing. They are ideal for randoms and for clients in any industry that is not DOT regulated. Oral fluid collection has now overcome all of the drawbacks of urine collection (privacy, convenience, time) and has proven to be just as competent with this lab based test.

Both 5 & 6 Panel options are available:

o 5 Panel includes – Amphetamines (including Meth and Ecstasy), Opiates, Marijuana, Cocaine

& PCP

o 6 Panel includes – Amphetamines (including Meth and Ecstasy), Opiates, Marijuana, Cocaine,

Barbiturates & Benzodiazepines

ON-SITE Drug Testing Services

On-site drug testing is available and is priced per visit. 72 business hours advance notice is required. If this time is not met a rush charge plus collection fees will be incurred. A minimum charge of $250.00 will apply.

Breath Alcohol Testing

Breath Alcohol Testing is available at partner clinics nationwide for DOT and non-DOT purposes. On-site emergency Breath Alcohol Testing is available is some areas.

Hair Follicle Testing

Hair testing is available at an eScreen designated lab. Includes laboratory screening and confirmation and electronic results that feed into the eScreen system for reporting. Includes MRO review services. Both 5 and 7 panel hair testing is available.

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LETTERS OF RECOMMENDATION

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LETTERS OF RECOMMENDATION (CONT’D)

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LETTERS OF RECOMMENDATION (CONT’D)

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LETTERS OF RECOMMENDATION (CONT’D)

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LETTERS OF RECOMMENDATION (CONT’D)

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Client Testimonials Proving RSI is the Best!

“Reference Services, Inc. has been selected after an aggressive search for the best possible background check service company available in today’s market….Since implementing RSIʼs services in late January of 2009 we have reduced our report turn-around time by 45.5%!” Gloria Winsor Human Resources Representative Peabody Energy “Our partnership with Reference Services has allowed us to be more thorough and accurate in our employee selection process. The technology and timeliness of reporting is first class! They provided on-site, hands-on training followed by continuous, immediate response to all questions that we have. Our local representative at Reference Services is extremely accessible and always helpful. They have made our jobs easier. Similar to most companies, SITEX not only wants to hire the best, but also retain them. The relationship we have built with Reference Services over the last several months and diligent service that they provide through pre-employment screening has allowed us to make significant strides toward managing our turnover numbers and cost. Their services and products are affordable and invoices are easy to read.” Wes Sights President SITEX “We have found that it is much easier to get questions answered from our local representative at Reference Services, Inc. Previously we had to call an out of state office where we didn’t even have an account manager. We have been very satisfied with the service, speed and price of the information we are getting. If you are considering using a company to do background checks for prospective employees I recommend using Reference Services, Inc. You will not be disappointed.” Mike Weaver HR-IT department Southern Indiana Tire/Best One

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“Without hesitation, I recommend the services of Reference Services, Inc. and its staff to any company in need of wide ranging superior screening services. RSI leadership is deep in management experience, and strong in commitment to building long-term client relationships.” Douglas W. Given Vice President Given & Spindler Companies “Reference Services, Inc. (RSI) has provided accurate and timely information on employee candidates to improve our selection process…Reference Services, Inc. has outstanding customer service, free training, quick turnaround times, competitive pricing and they are available online 24 hours a day, seven days a week. This is a very user friendly process that will simplify your reference checking.” Gene Weisheit, SPHR Human Resources Manager Sterling Boiler & Mechanical, Inc. “In the past, we have used several other companies, but realized that some potentially damaging background information was not being picked up. At the time we realized this was happening, a representative approached us to offer RSIʼs services. RSI ran a background check on an applicant whose negative information had been missed on a prior check, and RSI picked it up.…we are completely satisfied with their services…” Rhonda Dame Office Manger Tri State Satellite “The response from the Reference Services staff is excellent. I recommend them to anyone needing quick and accurate background information.” Terry Taylor Human Resource Manager Evansville Easter Seals Rehabilitation Center

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“I am writing to strongly recommend the services provided by Reference Services, Inc. (RSI). When using the services of RSI, there is confidence that a good hiring decision can be made because the company has received complete and thorough information on the applicant.” Pam Goedde, SPHR HR Consultant Human Element, Inc. “The qualities of their technology and staff support services have shown to be outstanding. I am pleased to be working with Reference Services and would recommend them to anyone who is searching for a screening company for their professional services.” Rhonda Higdon Leasing Coordinator Century Property Management “…many companies wanting to sell us their screening services have naturally, called upon us. About a year ago we were urged by an attorney from (law firm) BFOH to use Reference Services Inc…. who also assured us they had a commitment to excellence and would be happy to cater to the type of individual reports that met our needs…The dependability of RSIʼs data has exceeded any past experience, in addition to being delivered in a very timely and accurate manner. For anyone contemplating the need for new or different screening services, I recommend Reference Services, Inc. without reservation.” Thomas B. Wahoski Chief Financial Officer Heugel Realty, Inc. “Wow! We were amazed at the quality and quickness of our reports. No longer would we have to wait three days to hire. This saved us time and money because we know usually within one day if the applicant is hirable or not.…thank you for the gentle nudge to switch to your company. I am very glad I did!” Tim Runyon CEO SWAT Pest/Healthy Spaces

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“We find the staff to be very knowledgeable, personable and readily available whenever we need assistance. It is not only a pleasure to do business with Reverence Services, but also a relief to feel confident about the background screening services they provide.” Lauren Kaiser HR Manager Tri-State Orthopaedics “It is critical that we have quality professional employees and volunteers who represent Evansville Day School. Our partnership with Reference Services allows us to receive timely, accurate, and cost effective background checks that helps us in this selection process. We have been very pleased with Reference Servicesʼ technology, on-site training, accessibility and helpfulness. Therefore, we would highly recommend the services of Reference Services to any company.” Linda Vandiver Director of Finance Evansville Day School “I am pleased to be working with Reference Services, Inc. and would highly recommend them to any company that would like to work with an organization that is dedicated to providing the best background screening services and customer service, at an affordable price.” Diana Warren Director, Human Resources Saint Mary-Of-The-Woods College “Reference Services, Inc. has proven to be an organization of dedicated professionals…dependable, affordable reports and timely services have met and exceeded our expectations. Without reservation and with over 30 years of personal Human Resources experience, I recommend Reference Services, Inc. to any company or organization in need of pre-employment screening services.” Michael C. Logan, SPHR Director of Human Resources Gibson General Hospital

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“RSI has consistently gone out of its way to ensure our background and reference checks are accurate and returned in a timely manner. RSI found detail on some of our potential candidates not found by the company previously doing our background checks. …We are extremely pleased with the service and results RSI has provided and recommend them wholeheartedly to other companies in need of such services or considering a change. I wish all my business interactions were as pleasant and professional as those with Reference Services, Inc.” Gloria Choate Senior Manager – Human Resources Patriot Coal Corporation

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Contact Jill and learn more about what Reference Services can do for you and your organization!

Jill Harper, PHR, MBA

Sales Manager Email: [email protected]

Mobile: (270) 331-7875 Fax: (812) 474-9088

RSI Corporate Office: 101 Plaza East Blvd., Suite 300

Evansville, IN 47715


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