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Regional Center of Orange Regional Center of Orange County County
2013 Performance Contract2013 Performance Contract
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Beginning January 1, 1993, Senate Bill Beginning January 1, 1993, Senate Bill 1383 (McCorquodale) required the 1383 (McCorquodale) required the Department of Developmental Services Department of Developmental Services (Department) to enter into five-year (Department) to enter into five-year outcome-based performance contracts with outcome-based performance contracts with regional centers. The information that was regional centers. The information that was gathered by the Department and the gathered by the Department and the regional centers from the initial data led to regional centers from the initial data led to an interest in refining the manner in which an interest in refining the manner in which system and individual outcomes were system and individual outcomes were established and then measured. The established and then measured. The current Performance Contract brings about current Performance Contract brings about the idea of establishing a comprehensive the idea of establishing a comprehensive performance-based system of performance-based system of accountability for all those who serve accountability for all those who serve consumers and their families.consumers and their families.
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Outcome-based performance plans must be Outcome-based performance plans must be developed through meaningful participation developed through meaningful participation with each regional center’s local with each regional center’s local community. The community is essential to community. The community is essential to help the regional center prioritize the help the regional center prioritize the performance areas and possible outcomes performance areas and possible outcomes for the people that they serve. In order to for the people that they serve. In order to insure involvement, regional centers must insure involvement, regional centers must conduct at least one public meeting, collect conduct at least one public meeting, collect information from the community through information from the community through focus groups or surveys, and solicit focus groups or surveys, and solicit feedback whenever possible on the services feedback whenever possible on the services and supports available.and supports available.
Evaluation Criteria for Evaluation Criteria for Regional Regional Center Center PerformancePerformance
The Department reviews baseline and year-end information to evaluate performance. Success is demonstrated when:
• The outcome has improved over the prior year’s baseline, or
• The performance exceeds the statewide average, or
• The performance equals a standard that has been defined by the Department
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RCOC 2013 Performance RCOC 2013 Performance Contract Policy Contract Policy
Measures?Measures?• Developmental Center (DC) Developmental Center (DC)
PopulationPopulation• Children Residing with FamiliesChildren Residing with Families• Adults Residing in Home Settings Adults Residing in Home Settings • Children Residing in Facilities Children Residing in Facilities
with Seven or More Beds with Seven or More Beds (Excluding DCs)(Excluding DCs)
• Adults Residing in Facilities with Adults Residing in Facilities with Seven or More Beds (Excluding Seven or More Beds (Excluding DCs)DCs)
• Duration in Intake Status (Status Duration in Intake Status (Status 0) for Individuals Ages 3 and Over0) for Individuals Ages 3 and Over
Additional Areas of Importance
Under Development• The number and percent of adults with earned income and their average wages
• The number of adults within a supported employment setting
• The number of adults in a competitive employment setting
• Access to medical and dental services• The number of consumers, per
thousand, who are the victims of abuse
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RCOC LANTERMAN RCOC LANTERMAN MANDATESMANDATES
• COORDINATE COORDINATE SERVICESSERVICES
• MONITOR MONITOR QUALITY QUALITY
• DEVELOP NEW DEVELOP NEW SERVICESSERVICES
• PAY THE BILLSPAY THE BILLS• DUE PROCESSDUE PROCESS• ELIGIBILITYELIGIBILITY
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RCOC ORGANIZATIONAL RCOC ORGANIZATIONAL REQUIREMENTSREQUIREMENTS
• INFRASTRUCTUREINFRASTRUCTURE• HUMAN RESOURCE HUMAN RESOURCE
MANAGEMENTMANAGEMENT• INFORMATION & INFORMATION &
TECHNOLOGY TECHNOLOGY SYSTEMSSYSTEMS
• COMMUNICATIONSCOMMUNICATIONS
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RCOC’s PEOPLERCOC’s PEOPLE• 394 STAFF394 STAFF• 17,279 17,279
CONSUMERSCONSUMERS• 3,000+ SERVICE 3,000+ SERVICE
PROVIDERSPROVIDERS• 16 member public 16 member public
Board of Directors Board of Directors made up of made up of consumers and consumers and family members family members
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R.C.O.C. Guiding R.C.O.C. Guiding PrinciplesPrinciples
Guiding Principles Purchase of Service Guidelines•Community Life
•Self-Determination Supports•Family Support
•Early Intervention/Prevention•Living Options
•Education/Lifelong Learning•Work
•Recreation & Leisure•Service Planning & Coordination
•Administration & Governance
•Prenatal Diagnostic Evaluation•Early Intervention Services
•Therapy Care Services•Respite Care Services
•Day Care Services•Adult Day Program
•Support Services: Day Program•Transportation
•Residential Services•Psychological, Counseling and Educational Services
•Medical and Dental Services•Equipment and Supplies
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RCOC’s DOLLARS RCOC’s DOLLARS 2012/20132012/2013
• PURCHASE OF PURCHASE OF SERVICE - $211 SERVICE - $211 MillionMillion
• OPERATIONS - OPERATIONS - $24 Million$24 Million
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Consumer Status Code Legend
0 = Diag and Evaluation1 = High-Risk Infant2 = Active Client3 = At-Risk (Mother)4 = Inactive
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5 = Closed Transfer6 = Closed not DD7 = Closed Deceased8 = Dev Center Client9,X = Closed Other
Regional Center Regional Center Caseload Caseload
Total Children Total DC Total Adults Total Active CaseloadRegional Center Status 1 and 2 Status 8 Status 2 Status 1, 2, 8Inland 11,432 58 13,489 24,979San Diego 9,356 110 10,384 19,850North L.A. County 9,957 108 8,160 18,225Alta 7,737 97 9,793 17,627Orange County 8,646 112 8,521 17,279East Bay 6,971 191 8,907 16,069Central Valley 6,734 141 8,413 15,288San Andreas 6,697 31 6,845 13,573Tri-Counties 5,927 41 5,584 11,552San Gabriel/Pomona 5,056 92 6,025 11,173South Central L.A. 5,289 86 5,539 10,914Harbor 5,449 63 5,211 10,723Valley Mountain 5,123 39 5,410 10,572East Los Angeles 4,918 57 4,287 9,262Golden Gate 3,175 157 4,780 8,112Lanterman 4,557 62 3,482 8,101North Bay 3,103 118 4,476 7,697Westside 3,857 36 3,419 7,312Kern 3,096 82 3,783 6,961Far Northern 2,246 27 4,070 6,523Redwood Coast 1,018 9 1,926 2,953Total Caseload 120,524 1,717 132,504 254,745
Number and Percent of Total Population with Active Status (Status 1, 2 & 8)Who Are In Developmental Centers (Status 8) as of June 2012
(Based on CMF Status Codes)Developmental Center Caseload
Number Percent
Alta 97 0.55% 17,627Central Valley 141 0.92% 15,288East Bay 191 1.19% 16,069East Los Angeles 57 0.62% 9,262Far Northern 27 0.41% 6,523Golden Gate 157 1.94% 8,112Harbor 63 0.59% 10,723Inland 58 0.23% 24,979Kern 82 1.18% 6,961Lanterman 62 0.77% 8,101North Bay 118 1.53% 7,697North L. A. County 108 0.59% 18,225
Total Active CaseloadRegional Center
Redwood Coast 9 0.30% 2,953San Andreas 31 0.23% 13,573San Diego 110 0.55% 19,850San Gabriel/Pomona 92 0.82% 11,173South Central L. A. 86 0.79% 10,914Tri-Counties 41 0.35% 11,552Valley Mountain 39 0.37% 10,572Westside 36 0.49% 7,312
Statewide Avg. Percent 1,717 0.67% 254,745
Orange County 112 0.65% 17,279
Orange County 8,423 97.42%
Number Percent
197 2.55%
148 2.20%
119 1.71%
34 0.69%
112 4.62%
43 1.35%
201 3.69%
333 2.91%
74 2.39%
18 0.39%
65 2.09%
226 2.27%
Foster Home (Child)
46 4.52%
61 0.91%
217 2.32%
162 3.20%
137 2.59%
71 1.20%
131 2.56%
85 2.20%
2,580 2.14%
100 1.16%
Number Percent
7,648 98.85%
6,628 98.43%
6,848 98.24%
4,813 97.86%
2,402 99.01%
3,134 98.71%
5,429 99.63%
11,268 98.57%
3,058 98.77%
4,539 99.61%
3,052 98.36%
9,868 99.11%
Total Children in Homes
1,005 98.72%
6,597 98.51%
9,264 99.02%
4,938 97.67%
5,251 99.28%
5,870 99.04%
5,065 98.87%
3,851 99.84%
119,051 98.78%
8,523 98.58%
Children* Residing with Families *Individuals Under Age 18 with Status 1 or 2 on CMF as of June 2012
Alta
Central Valley
East Bay
East Los Angeles
Far Northern
Golden Gate
Harbor
Inland
Kern
Lanterman
North Bay
North L. A. County
Regional Center
Redwood Coast
San Andreas
San Diego
San Gabriel/Pomona
South Central L. A.
Tri-Counties
Valley Mountain
Westside
Statewide Avg. Percent
Number Percent
7,451 96.30%
6,480 96.23%
6,729 96.53%
4,779 97.17%
2,290 94.39%
3,091 97.35%
5,228 95.94%
10,935 95.65%
2,984 96.38%
4,521 99.21%
2,987 96.26%
9,642 96.84%
Own Home-Parent/Guardian
959 94.20%
6,536 97.60%
9,047 96.70%
4,776 94.46%
5,114 96.69%
5,799 97.84%
4,934 96.31%
3,766 97.64%
116,471 96.64%
Total ChildrenStatus 1 and 2
7,737
6,734
6,971
4,918
2,426
3,175
5,449
11,432
3,096
4,557
3,103
9,957
1,018
6,697
9,356
5,056
5,289
5,927
5,123
3,857
120,524
8,646
Total Adults
Number Percent Status 2
Alta 5,176 52.85% 9,793Central Valley 4,774 56.75% 8,413East Bay 4,862 54.59% 8,907East Los Angeles 3,152 73.52% 4,287Far Northern 1,618 39.75% 4,070Golden Gate 2,511 52.53% 4,780Harbor 3,289 63.12% 5,211Inland 8,528 63.22% 13,489Kern 2,088 55.19% 3,783Lanterman 2,165 62.18% 3,482North Bay 2,068 46.20% 4,476North L. A. County 4,955 60.72% 8,160
Own Home-Parent
Adults Residing in the Home of a Parent or Guardian Based on Individuals Ages 18 and Over with Status 2
on CMF as of June 2012
Regional Center
Redwood Coast 762 39.56% 1,926San Andreas 4,034 58.93% 6,845San Diego 5,930 57.11% 10,384San Gabriel/Pomona 3,328 55.24% 6,025South Central L. A. 3,754 67.77% 5,539Tri-Counties 2,835 50.77% 5,584Valley Mountain 2,935 54.25% 5,410Westside 2,024 59.20% 3,419
Statewide Avg. Percent 75,649 57.09% 132,504
Orange County 4,861 57.05% 8,521
Total Adults
Number Percent Status 2
Alta 78 0.80% 9,793Central Valley 165 1.96% 8,413East Bay 10 0.11% 8,907East Los Angeles 13 0.30% 4,287Far Northern 4 0.10% 4,070Golden Gate 65 1.36% 4,780Harbor 60 1.15% 5,211Inland 52 0.39% 13,489Kern 133 3.52% 3,783Lanterman 3 0.09% 3,482North Bay 40 0.89% 4,476North L. A. County 37 0.45% 8,160
Adult FHA
Adults Residing in an Adult Foster Home Agency Home Based on Individuals Ages 18 and Over with Status 2
on CMF as of June 2012
Regional Center
Redwood Coast 50 2.60% 1,926San Andreas 31 0.45% 6,845San Diego 38 0.37% 10,384San Gabriel/Pomona 32 0.53% 6,025South Central L. A. 47 0.85% 5,539Tri-Counties 29 0.52% 5,584Valley Mountain 36 0.67% 5,410Westside 6 0.18% 3,419
Statewide Avg. Percent 1,013 0.76% 132,504
Orange County 84 0.99% 8,521
Total Adults
Number Percent Status 2
Alta 1,894 19.34% 9,793Central Valley 1,240 14.74% 8,413East Bay 1,326 14.89% 8,907East Los Angeles 244 5.69% 4,287Far Northern 1,287 31.62% 4,070Golden Gate 489 10.23% 4,780Harbor 177 3.40% 5,211Inland 1,128 8.36% 13,489Kern 380 10.04% 3,783Lanterman 295 8.47% 3,482North Bay 499 11.15% 4,476North L. A. County 1,059 12.98% 8,160
Independent Living
Adults Residing in an Independent Living Setting Based on Individuals Ages 18 and Over with Status 2
on CMF as of June 2012
Regional Center
Redwood Coast 447 23.21% 1,926San Andreas 568 8.30% 6,845San Diego 1,476 14.21% 10,384San Gabriel/Pomona 571 9.48% 6,025South Central L. A. 133 2.40% 5,539Tri-Counties 803 14.38% 5,584Valley Mountain 495 9.15% 5,410Westside 423 12.37% 3,419
Statewide Avg. Percent 15,686 11.84% 132,504
Orange County 752 8.83% 8,521
Total Adults
Number Percent Status 2
Alta 407 4.16% 9,793Central Valley 110 1.31% 8,413East Bay 333 3.74% 8,907East Los Angeles 178 4.15% 4,287Far Northern 200 4.91% 4,070Golden Gate 333 6.97% 4,780Harbor 547 10.50% 5,211Inland 379 2.81% 13,489Kern 523 13.83% 3,783Lanterman 99 2.84% 3,482North Bay 624 13.94% 4,476North L. A. County 278 3.41% 8,160
Supported Living
Adults Residing in a Supported Living Setting Based on Individuals Ages 18 and Over with Status 2
on CMF as of June 2012
Regional Center
Redwood Coast 441 22.90% 1,926San Andreas 384 5.61% 6,845San Diego 165 1.59% 10,384San Gabriel/Pomona 83 1.38% 6,025South Central L. A. 387 6.99% 5,539Tri-Counties 680 12.18% 5,584Valley Mountain 548 10.13% 5,410Westside 313 9.15% 3,419
Statewide Avg. Percent 7,409 5.59% 132,504
Orange County 397 4.66% 8,521
Number Percent
78 0.80%
165 1.96%
10 0.11%
13 0.30%
4 0.10%
65 1.36%
60 1.15%
52 0.39%
133 3.52%
3 0.09%
40 0.89%
37 0.45%
Adult FHA
50 2.60%
31 0.45%
38 0.37%
32 0.53%
47 0.85%
29 0.52%
36 0.67%
6 0.18%
1,013 0.76%
Number Percent
1,894 19.34%
1,240 14.74%
1,326 14.89%
244 5.69%
1,287 31.62%
489 10.23%
177 3.40%
1,128 8.36%
380 10.04%
295 8.47%
499 11.15%
1,059 12.98%
Indep. Living
447 23.21%
568 8.30%
1,476 14.21%
571 9.48%
133 2.40%
803 14.38%
495 9.15%
423 12.37%
15,686 11.84%
Number Percent
407 4.16%
110 1.31%
333 3.74%
178 4.15%
200 4.91%
333 6.97%
547 10.50%
379 2.81%
523 13.83%
99 2.84%
624 13.94%
278 3.41%
Supp. Living
441 22.90%
384 5.61%
165 1.59%
83 1.38%
387 6.99%
680 12.18%
548 10.13%
313 9.15%
7,409 5.59%
Total Adults
Status 2
9,793
8,413
8,907
4,287
4,070
4,780
5,211
13,489
3,783
3,482
4,476
8,160
1,926
6,845
10,384
6,025
5,539
5,584
5,410
3,419
132,504
Adults* Residing in Home Settings *Individuals Ages 18 and Over with Status 2 on CMF as of June 2012
Number Percent
5,176 52.85%
4,774 56.75%
4,862 54.59%
3,152 73.52%
1,618 39.75%
2,511 52.53%
3,289 63.12%
8,528 63.22%
2,088 55.19%
2,165 62.18%
2,068 46.20%
4,955 60.72%
Own Home-Parent
762 39.56%
4,034 58.93%
5,930 57.11%
3,328 55.24%
3,754 67.77%
2,835 50.77%
2,935 54.25%
2,024 59.20%
75,649 57.09%
Alta
Central Valley
East Bay
East Los Angeles
Far Northern
Golden Gate
Harbor
Inland
Kern
Lanterman
North Bay
North L. A. County
Regional Center
Redwood Coast
San Andreas
San Diego
San Gabriel/Pomona
South Central L. A.
Tri-Counties
Valley Mountain
Westside
Statewide Avg. %
Number Percent
7,555 77.15%
6,289 74.75%
6,531 73.32%
3,587 83.67%
3,109 76.39%
3,398 71.09%
4,073 78.16%
10,087 74.78%
3,124 82.58%
2,562 73.58%
3,231 72.18%
6,329 77.56%
Total Adults in Home Settings
1,700 88.27%
5,017 73.29%
7,609 73.28%
4,014 66.62%
4,321 78.01%
4,347 77.85%
4,014 74.20%
2,766 80.90%
99,757 75.29%
Orange County 4,861 57.05% 84 0.99% 752 8.83% 397 4.66% 6,094 71.52% 8,521
Number Percent
0 0.00%
0 0.00%
1 0.01%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
2 0.02%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
Nursing Facility
0 0.00%
0 0.00%
7 0.07%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
10 0.01%
Number Percent
1 0.01%
1 0.01%
1 0.01%
3 0.06%
0 0.00%
0 0.00%
0 0.00%
22 0.19%
1 0.03%
3 0.07%
0 0.00%
3 0.03%
Total Children/7+ Beds
0 0.00%
0 0.00%
16 0.17%
25 0.49%
9 0.17%
7 0.12%
2 0.04%
1 0.03%
102 0.08%
Number Percent
0 0.00%
1 0.01%
0 0.00%
2 0.04%
0 0.00%
0 0.00%
0 0.00%
17 0.15%
1 0.03%
0 0.00%
0 0.00%
2 0.02%
ICF (7+ Beds)
0 0.00%
0 0.00%
0 0.00%
11 0.22%
2 0.04%
6 0.10%
2 0.04%
0 0.00%
46 0.04%
2 0.02% 0 0.00% 7 0.08%
Number Percent
1 0.01%
0 0.00%
0 0.00%
1 0.02%
0 0.00%
0 0.00%
0 0.00%
3 0.03%
0 0.00%
3 0.07%
0 0.00%
1 0.01%
CCF (7+ Beds)
0 0.00%
0 0.00%
9 0.10%
14 0.28%
7 0.13%
1 0.02%
0 0.00%
1 0.03%
46 0.04%
Children* Residing in Facilities with Seven or More Beds (Excluding DCs) *Individuals Under Age 18 with Status 1 or 2 on CMF as of June 2012
Alta
Central Valley
East Bay
East Los Angeles
Far Northern
Golden Gate
Harbor
Inland
Kern
Lanterman
North Bay
North L. A. County
Regional Center
Redwood Coast
San Andreas
San Diego
San Gabriel/Pomona
South Central L. A.
Tri-Counties
Valley Mountain
Westside
Statewide Avg. Percent
Total Children
Status 1 and 2
7,737
6,734
6,971
4,918
2,426
3,175
5,449
11,432
3,096
4,557
3,103
9,957
1,018
6,697
9,356
5,056
5,289
5,927
5,123
3,857
120,524
8,646Orange County 5 0.06%
Number Percent
55 0.56%
3 0.04%
4 0.04%
4 0.09%
0 0.00%
9 0.19%
15 0.29%
49 0.36%
1 0.03%
87 2.50%
19 0.42%
93 1.14%
ICF (7+ Beds)
0 0.00%
19 0.28%
99 0.95%
278 4.61%
78 1.41%
166 2.97%
14 0.26%
5 0.15%
1,120 0.85%
Number Percent
85 0.87%
70 0.83%
87 0.98%
32 0.75%
25 0.61%
50 1.05%
72 1.38%
92 0.68%
22 0.58%
65 1.87%
33 0.74%
73 0.89%
Nursing Facility
18 0.93%
28 0.41%
94 0.91%
44 0.73%
80 1.44%
33 0.59%
36 0.67%
18 0.53%
1,147 0.87%
Number Percent
354 3.61%
87 1.03%
318 3.57%
43 1.00%
99 2.43%
215 4.50%
107 2.05%
254 1.88%
32 0.85%
323 9.28%
76 1.70%
269 3.30%
Total Adults/7+ Beds
34 1.77%
158 2.31%
348 3.35%
595 9.88%
266 4.80%
257 4.60%
261 4.82%
45 1.32%
4,504 3.40%
122 1.43% 90 1.06% 363 4.26%
Adults* Residing in Facilities with Seven or More Beds (Excluding DCs) *Individuals Ages 18 and Over with Status 2 on CMF as of June 2012
Alta
Central Valley
East Bay
East Los Angeles
Far Northern
Golden Gate
Harbor
Inland
Kern
Lanterman
North Bay
North L. A. County
Regional Center
Redwood Coast
San Andreas
San Diego
San Gabriel/Pomona
South Central L. A.
Tri-Counties
Valley Mountain
Westside
Statewide Avg. Percent
Number Percent
214 2.19%
14 0.17%
227 2.55%
7 0.16%
74 1.82%
156 3.26%
20 0.38%
113 0.84%
9 0.24%
171 4.91%
24 0.54%
103 1.26%
CCF (7+ Beds)
16 0.83%
111 1.62%
155 1.49%
273 4.53%
108 1.95%
58 1.04%
211 3.90%
22 0.64%
2,237 1.69%
Total Adults
Status 2
9,793
8,413
8,907
4,287
4,070
4,780
5,211
13,489
3,783
3,482
4,476
8,160
1,926
6,845
10,384
6,025
5,539
5,584
5,410
3,419
132,504
8,521Orange County 151 1.77%
Number PercentAlta 196 100.00%Central Valley 403 99.51%East Bay 342 98.28%East Los Angeles 89 100.00%Far Northern 109 100.00%Golden Gate 123 98.40%Harbor 267 100.00%Inland 745 99.60%Kern 163 98.79%Lanterman 173 98.30%North Bay 127 85.81%North L. A. County 585 100.00%
Regional Center<= 142 DAYS
Redwood Coast 48 100.00%San Andreas 156 98.11%San Diego 344 98.01%San Gabriel/Pomona 236 96.33%South Central L. A. 266 100.00%Tri-Counties 111 100.00%Valley Mountain 150 100.00%Westside 116 100.00%
Statewide Totals and Avg. Percents 4,888 98.83%
Orange County 139 100.00%
Number Percent
0 0.00%
2 0.49%
6 1.72%
0 0.00%
0 0.00%
2 1.60%
0 0.00%
3 0.40%
2 1.21%
3 1.70%
20 13.51%
0 0.00%
143-240 DAYS
0 0.00%
3 1.89%
7 1.99%
8 3.27%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
56 1.13%
0 0.00%
Number Percent
0 0.00%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
1 0.68%
0 0.00%
OVER 240 DAYS
0 0.00%
0 0.00%
0 0.00%
1 0.41%
0 0.00%
0 0.00%
0 0.00%
0 0.00%
2 0.04%
0 0.00%
Duration in Intake Status (Status 0) for Individuals Ages 3 and Over Based on CMF as of June 2012
196
405
348
89
109
125
267
748
165
176
148
585
GRAND TOTAL
48
159
351
245
266
111
150
116
4,946
139
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RCOCRCOCPerformance Contract 2013Performance Contract 2013