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Reid Lifting - QuickScan Feedback Session
Friday 11 July 2014
IDENTIFY A SUITABLE SUPPLY CHAIN
ON-SITE INVESTIGATION USING FOURDATA COLLECTION TECHNIQUES (2 Days)• Completing and collecting questionnaires• Process mapping• Structured interviews• Data collection - Supply/ Demand/ Process
& Control Uncertainties• Then brainstorm initial findings and conduct a more detailed investigation via the 4 techniques
THE QUICK SCAN PROCESS
ANALYSING THE FINDINGS (2 Days)• Agree outline of the supply chain• Identify the key business cost drivers• Cause & Effect analysis• Brainstorm• Further identify improvement opportunities• Rank by EVA benefit / cost to implement/ time to implement• Select key points with most leverage
GET BUY IN FROM THE BUSINESS CHAMPION
FEEDBACK PRESENTATION (Half a day)• Present findings to management & business champion• Initiate a round table discussion of findings• Develop an agreed action plan
PRELIMINARY PRESENTATION (Half a Day)• Identify product/ Issue questionnaires• Identify personnel for interview/ Develop interview Plan• Quick tour/ Agree dates for feedback• Explain purpose/ Issue requests for data requirements
IDENTIFY A QUICK SCAN TEAM
RE-ENGINEER SUPPLY CHAIN
SET-UP TASK FORCE
IMPLEMENT THE QUICK HITS
IDENTIFY IMPLEMENTATIONTEAM
MEDIUM-LONG TERM ACTIONS SHORT TERM ACTIONS
?
IDENTIFY A SUITABLE SUPPLY CHAIN
ON-SITE INVESTIGATION USING FOURDATA COLLECTION TECHNIQUES (2 Days)• Completing and collecting questionnaires• Process mapping• Structured interviews• Data collection - Supply/ Demand/ Process
& Control Uncertainties• Then brainstorm initial findings and conduct a more detailed investigation via the 4 techniques
THE QUICK SCAN PROCESS
ANALYSING THE FINDINGS (2 Days)• Agree outline of the supply chain• Identify the key business cost drivers• Cause & Effect analysis• Brainstorm• Further identify improvement opportunities• Rank by EVA benefit / cost to implement/ time to implement• Select key points with most leverage
GET BUY IN FROM THE BUSINESS CHAMPION
FEEDBACK PRESENTATION (Half a day)• Present findings to management & business champion• Initiate a round table discussion of findings• Develop an agreed action plan
PRELIMINARY PRESENTATION (Half a Day)• Identify product/ Issue questionnaires• Identify personnel for interview/ Develop interview Plan• Quick tour/ Agree dates for feedback• Explain purpose/ Issue requests for data requirements
IDENTIFY A QUICK SCAN TEAM
RE-ENGINEER SUPPLY CHAIN
SET-UP TASK FORCE
IMPLEMENT THE QUICK HITS
IDENTIFY IMPLEMENTATIONTEAM
MEDIUM-LONG TERM ACTIONS SHORT TERM ACTIONS
?
IDENTIFY A SUITABLE SUPPLY CHAIN
ON-SITE INVESTIGATION USING FOURDATA COLLECTION TECHNIQUES (2 Days)• Completing and collecting questionnaires• Process mapping• Structured interviews• Data collection - Supply/ Demand/ Process
& Control Uncertainties• Then brainstorm initial findings and conduct a more detailed investigation via the 4 techniques
THE QUICK SCAN PROCESS
ANALYSING THE FINDINGS (2 Days)• Agree outline of the supply chain• Identify the key business cost drivers• Cause & Effect analysis• Brainstorm• Further identify improvement opportunities• Rank by EVA benefit / cost to implement/ time to implement• Select key points with most leverage
GET BUY IN FROM THE BUSINESS CHAMPION
FEEDBACK PRESENTATION (Half a day)• Present findings to management & business champion• Initiate a round table discussion of findings• Develop an agreed action plan
PRELIMINARY PRESENTATION (Half a Day)• Identify product/ Issue questionnaires• Identify personnel for interview/ Develop interview Plan• Quick tour/ Agree dates for feedback• Explain purpose/ Issue requests for data requirements
IDENTIFY A QUICK SCAN TEAM
RE-ENGINEER SUPPLY CHAIN
SET-UP TASK FORCE
IMPLEMENT THE QUICK HITS
IDENTIFY IMPLEMENTATIONTEAM
MEDIUM-LONG TERM ACTIONS SHORT TERM ACTIONS
?
IDENTIFY A SUITABLE SUPPLY CHAIN
ON-SITE INVESTIGATION USING FOURDATA COLLECTION TECHNIQUES (2 Days)• Completing and collecting questionnaires• Process mapping• Structured interviews• Data collection - Supply/ Demand/ Process
& Control Uncertainties• Then brainstorm initial findings and conduct a more detailed investigation via the 4 techniques
THE QUICK SCAN PROCESS
ANALYSING THE FINDINGS (2 Days)• Agree outline of the supply chain• Identify the key business cost drivers• Cause & Effect analysis• Brainstorm• Further identify improvement opportunities• Rank by EVA benefit / cost to implement/ time to implement• Select key points with most leverage
GET BUY IN FROM THE BUSINESS CHAMPION
FEEDBACK PRESENTATION (Half a day)• Present findings to management & business champion• Initiate a round table discussion of findings• Develop an agreed action plan
PRELIMINARY PRESENTATION (Half a Day)• Identify product/ Issue questionnaires• Identify personnel for interview/ Develop interview Plan• Quick tour/ Agree dates for feedback• Explain purpose/ Issue requests for data requirements
IDENTIFY A QUICK SCAN TEAM
RE-ENGINEER SUPPLY CHAIN
SET-UP TASK FORCE
IMPLEMENT THE QUICK HITS
IDENTIFY IMPLEMENTATIONTEAM
MEDIUM-LONG TERM ACTIONS SHORT TERM ACTIONS
?
Quick Scan Process
IDENTIFY A SUITABLE SUPPLY CHAIN
ON-SITE INVESTIGATION USING FOURDATA COLLECTION TECHNIQUES (2 Days)• Completing and collecting questionnaires• Process mapping• Structured interviews• Data collection - Supply/ Demand/ Process
& Control Uncertainties• Then brainstorm initial findings and conduct a more detailed investigation via the 4 techniques
THE QUICK SCAN PROCESS
ANALYSING THE FINDINGS (2 Days)• Agree outline of the supply chain• Identify the key business cost drivers• Cause & Effect analysis• Brainstorm• Further identify improvement opportunities• Rank by EVA benefit / cost to implement/ time to implement• Select key points with most leverage
GET BUY IN FROM THE BUSINESS CHAMPION
FEEDBACK PRESENTATION (Half a day)• Present findings to management & business champion• Initiate a round table discussion of findings• Develop an agreed action plan
PRELIMINARY PRESENTATION (Half a Day)• Identify product/ Issue questionnaires• Identify personnel for interview/ Develop interview Plan• Quick tour/ Agree dates for feedback• Explain purpose/ Issue requests for data requirements
IDENTIFY A QUICK SCAN TEAM
RE-ENGINEER SUPPLY CHAIN
SET-UP TASK FORCE
IMPLEMENT THE QUICK HITS
IDENTIFY IMPLEMENTATIONTEAM
MEDIUM-LONG TERM ACTIONS SHORT TERM ACTIONS
?
IDENTIFY A SUITABLE SUPPLY CHAIN
ON-SITE INVESTIGATION USING FOURDATA COLLECTION TECHNIQUES (2 Days)• Completing and collecting questionnaires• Process mapping• Structured interviews• Data collection - Supply/ Demand/ Process
& Control Uncertainties• Then brainstorm initial findings and conduct a more detailed investigation via the 4 techniques
THE QUICK SCAN PROCESS
ANALYSING THE FINDINGS (2 Days)• Agree outline of the supply chain• Identify the key business cost drivers• Cause & Effect analysis• Brainstorm• Further identify improvement opportunities• Rank by EVA benefit / cost to implement/ time to implement• Select key points with most leverage
GET BUY IN FROM THE BUSINESS CHAMPION
FEEDBACK PRESENTATION (Half a day)• Present findings to management & business champion• Initiate a round table discussion of findings• Develop an agreed action plan
PRELIMINARY PRESENTATION (Half a Day)• Identify product/ Issue questionnaires• Identify personnel for interview/ Develop interview Plan• Quick tour/ Agree dates for feedback• Explain purpose/ Issue requests for data requirements
IDENTIFY A QUICK SCAN TEAM
RE-ENGINEER SUPPLY CHAIN
SET-UP TASK FORCE
IMPLEMENT THE QUICK HITS
IDENTIFY IMPLEMENTATIONTEAM
MEDIUM-LONG TERM ACTIONS SHORT TERM ACTIONS
?
Naim et el. (2002) A supply chain diagnostic methodology’
3
Objectives of the Quick Scan
• To understand the nature of demand• To examine the operations of Reid Lifting• To understand the challenges and constraints that
affect Reid Lifting• To identify opportunities to better satisfy demand:
– Now – New Factory– Beyond
• Support for servitization project (KTP)
4
Focal Products
• Porta-Gantry RAPIDE– Annual volume– Variety– Stats
• Porta-Gantry 5000kg– Annual volume– Variety– Stats
F lo w O f M a ter ia l
P u sh P la nP u ll E x e cu tio n
P u ll
Num
ber
of
Mat
eria
l Flo
ws
D e m a n d D o w n stre a m fr o mth e D e c o u p lin g P o in t
D e m a n d U p str e a m fr o mth e D e c o u p lin g P o in t
S to c k L e v e ls a tth e D e c o u p lin g P o in t
T h e D e co u p lin g P o in t
Impact of the Supply Chain Decoupling Point
Agile responseLean supply
(Naylor, Naim and Berry, 1999)
6
Current State Value Stream Map
• Steve to add
7
Slide on demand for Rapide
• Explains why you can’t really do MTS effectively
Cheek Plates: A proxy for total demand
1 3 5 7 9 111315171921232527293133353739414345474951 2 4 6 8 1012141618202224262830323436384042444648505219212325270
20
40
60
80
100
120
140
Demand For Cheek Plates Against Weeks 2012-2014
9
Lead times for Anodizing
• Explains why you can’t really do MTS effectively
10
Water jetting
• Batches of 560• Lead-times of 10 days to 1 month
11
Perceived Long Lead Times relative to customer requirements (Losing orders)
Drilling Bottleneck
Variety Management
Complexity Issues
Component Commonality
Control Issues
WIP Control
Lead Times in Outsourced Processes
Water Cutting Lead Times
Anodizing Lead Times
Batching Logic
Lack of Visibility of WIP
No SOPs
Lacks Systematic Analysis of Product Families and
Assemblies
Lack of Formal Planning Cycle
This there a Service Level Agreement?
Active Management of Lead times ?
Knowledge in experienced heads, rather than in documented / shared systems
Lack of defined ‘to order’ and ‘to stock’
No Integrated IT Systems
Inventory management
process
12
On-time Delivery Performance (8 days late average)
Variable Lead Times (see previous
diagram)
Lack of Visibility of Metric to all
employees
Target date is Subjective and
Changes
OTDP stats for manufactured
parts
All product lines treated the same
Different ways of defining OTDP
13
Future state Value Stream Map 1
14
Assembly To Order• Assembly is a pacemaker. What is assembled is tested, wrapped
and placed in GO as a flow • Spares and subassemblies could be MTS • Cellular layout, short lead-time 3-4 hours• Supermarket held before assembly.
– Allows batching to occur upstream, downstream is single piece flow– Replenished by a Kanban system – Stock in supermarket sized to cover the demand variable over the supply
lead-time• Three options upstream from the supermarket
– Kanban pull system– Another Pacemaker (cutting)– Outsource all upstream operations, buy in anodized components
15
Future state Value Stream Map 2
16
The good news
• Great products• Relatively simple manufacturing process as a result of good
product design• Good working relationship with supply base• Positive working environment• Opportunities to offer short lead-times to customers for
standard, off the book products• Opportunities to increase capacity to do more custom work
if increase design capacity• New factory will create the prefect to make positive change
17
Some recommendations
1. Outsources the operations upstream from the pacemaker– Suppliers deliver cut, drilled, welded, anodizing
components for assembly– Frees up the upstream activities for more custom work– Core skill the is ATO of products in short lead-time
2. Bottleneck management– Utilization of man and machine
3. Move to Assemble-to-Order for Porta-Gantry– See VSM
18
Some recommendations
4. Improved Layout– Move people to work, not work to people– Cellular layout around product families – Kitting of small components– Line-side delivery of larger components– Stores of common components
5. Look for product design-optimization opportunities– Exploit component commonality in the design of product
portfolio– Eliminate out welding operations
19
Echelon Elimination
Information Transparency
Time Compression
Control and Synchronisation
Engineering / Product
Short
Term
- Share WIP information within internal departments
- More granularity in the OTDP
- Optimise use of drilling bottleneck
- Active management of lead times for outsourced processes
- 2 bin systems- Replenishment
Kanban- Establish buffer
stock policy for decoupling point
- Review and define subassemblies
Medium
Term
- Share forecasts with Aalco
- ’Tough’ Books- Use Heijunka
boards to communicate production plan and to load level
- MOPs for lead times of outsourced processes
- Optimise push/pull elements of ATO system
- SOPs for processes
- Standardization of Part numbers
- Review component commonalities
- Product lines anodized as well as non anodized product range
Long
Term
- Review subcontracting arrangements for delivered subassemblies (to focus on bespoke work)
- Investment in integrated IT systems
- New drilling equipment
- Business system for all SOPs
- Service level agreements for long lead time items
20
The pacemaker process • The pacemaker process is the process that is controlled by
the customers orders• All processes upstream from the pacemaker are controlled
with supermarkets (kanbans)• You need to use a supermarket pull system (Kanban) where
continuous flow is interrupted and upstream processes must still operate in batch mode
• In a factory, supermarkets should be located near the supplying process so that they can see customer usage
21
The pacemaker process
Customers
Supermarket Pull systemProcess 2Process 1 Process 3 Process 4
Pacemaker process
Flow
Customers
Process 2Process1 Process 3 Process 4
Pacemaker process
Flow
22
Supermarket pull systems (kanbans)
• Customer process goes to the supermarket and withdraws what it needs when it needs it
• Supplier process produces to replenish what was withdrawn• Purpose. This controls production at the supplying process without trying to
schedule.
Process 2Process 1
Product
Production Kanban Withdrawal Kanban
Product