Knowledge. Performance. Impact.

Reimagining the Learning Experience: A Look at How Adobe Successfully Implemented a New VILT Orientation Program

Dennis Bonilla and Justin Mass March 26, 2014

MBI – GP Strategies Company Confidential

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Today’s PRESENTERS

Dennis Bonilla Vice President Learning Solutions, GP Strategies

@medsnman

Justin Mass

Head of Learning Technology, Adobe @jmass

On Twitter? Expand the conversation by following @GPCorp using the hashtag #GPWebinar

Agenda

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Trends in the learning industry

Virtual Instructor Led Training (VILT) trends

Injecting innovation into an engaging learner experience

A look at how Adobe successfully implemented a new VILT orientation program

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Trends in the LEARNING INDUSTRY and where practices need to evolve

< 12 months to pass the Tipping Point: o Cloud Computing o Mobile Learning o Tablet Computing o MOOCs

2-3 Years o Open Content o Learning Analytics o Games and Gamification

4-5 Years o 3-D Printing o Virtual and Remote

Laboratories o Wearable Technology

Source: NMC Horizon Report

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POLL

In 2014 will your organization's planned deliveries of VILT as a % of the Delivery Modality Mix be:

a) Greater than last year b) Less than last year c) Same as last year d) 0%

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Trends around VIRTUAL INSTRUCTOR LED TRAINING (VILT) and open-online courses

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POLL

I believe that VILT can be used effectively for professional skills training?

a) Yes b) No

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INJECTING INNOVATION into an engaging learner experience

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POLL

The biggest challenge to effective VILT implementation is:

a) Technology failures b) Non-compelling content c) Facilitator shortcomings d) Cultural resistance

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POLL

Our most effective barrier to VILT abandonment has been:

a) Pre-Communication (both passive digital and live follow-up to registrations)

b) An optimum combination of compelling facilitation and content c) Sessions lasting less than one hour d) Assessment at the end e) All of the above f) None of the above

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Case Study: A Look at How Adobe Successfully Implemented a New VILT Orientation Program

Adobe’s Challenge: Existing 4-hour multisite face-to-face orientation required a

person in each office to deliver orientation Employees working in 40+ locations in 16 time zones

New VILT Orientation Offers: 90-minute orientation in Adobe Connect New shared environment that gives Adobe consistent global scale Experience that is “high touch digital” – designed for participation, discussion,

engagement Co-creation – so participants help create the experience vs. just consume it Rich multimedia including HD videos – highly repeatable, global consistency Multi-layout format ensures dynamic experience – “the screen should be alive

with movement” Persistent and dynamic pod balance This new digital orientation saved 3000 man hours annually!

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gpstrategies.com

Dennis Bonilla VP of Learning Solutions, GP Strategies

dbonilla@gpstrategies.com Phone 702-885-5814 Twitter: @medsnman

Justin Mass Head of Learning Technology, Adobe

jmass@adobe.com Phone 212-471-0942 Twitter: @jmass

Join the Adobe team for a “Virtual Tour of Adobe Connect for Virtual Classrooms” | April 15th at 1 p.m. ET