Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)First Published: August 24, 2012
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C O N T E N T S
C H A P T E R 1 Introduction 1
Unified Intelligence Center User Documentation 1
New and Changed Information 2
System Requirements 4
Important Notes 4
Open Caveats in This Release 4
Resolved Caveats in This Release 5
Bug Search Tool 12
Downloading the Unified Intelligence Center Installation File from the Cisco Website 13
Documentation Feedback 13
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1) iii
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)iv
Contents
C H A P T E R 1Introduction
This document introduces the 9.0(1) release of the Cisco Unified Intelligence Center software.
This is a major release that follows the 8.5(4) maintenance release in March 2012.
Release 9.0(1) is offered for new deployments and upgrades from Release 8.0(1), 8.0(2), 8.0(3), 8.0(4),8.5(2), 8.5(3), and 8.5(4).
For detailed instructions for installing and upgrading to Cisco Unified Intelligence Center Release 9.0(1),see the Cisco Unified Intelligence Center Installation and Upgrade Guide.
The localized Unified Intelligence Center is currently available and the localized version of documentationwill be available with the next maintenance release.
• Unified Intelligence Center User Documentation, page 1
• New and Changed Information, page 2
• System Requirements, page 4
• Important Notes, page 4
• Open Caveats in This Release, page 4
• Resolved Caveats in This Release, page 5
• Bug Search Tool, page 12
• Downloading the Unified Intelligence Center Installation File from the Cisco Website, page 13
• Documentation Feedback, page 13
Unified Intelligence Center User DocumentationIn addition to the Release Notes and the Reporting Application and Administration online help, a list of allproduct documentation for Cisco Unified Intelligence Center is available on the Cisco.com website.
If you do not find a document for a specific release, use the document from the previous release. Newversions of documents are posted only when the content changes between releases.
Note
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1) 1
• Cisco Unified Intelligence Center Installation and Upgrade Guide
• User Guide for the Cisco Unified Intelligence Center Reporting Application
• Report Template Reference Guide for Cisco Unified Intelligence Center
• Administration Console User Guide for Cisco Unified Intelligence Center
• Hardware and System Software Specification (Bill of Materials) for Cisco Unified Intelligence Center
• Cisco Unified Intelligence Center Solution Reference Network Design (SRND)
• Cisco Unified Intelligence Center TCP and Port Usage
• Unified Intelligence Suite virtualization Wiki
• Online Troubleshooting Tips Wiki
New and Changed InformationMulticollection
Unified Intelligence Center supports selection of multiple collections.
Daily-Weekly-Monthly Groupings
Unified Intelligence Center supports Daily-Weekly-Monthly groupings and the Summary Only option in thegrid view.
Relative Dates
Unified Intelligence Center supports Relative Dates for anonymous blocks and stored procedures.
Automatic Data Source Failover
Unified Intelligence Center supports Automatic Data source failover.
Simplification of User Permissions
Unified Intelligence Center supports simplification of user permissions
In Unified Intelligence Center 8.x releases, a three-level permissions scheme had Read, Execute, and Writepermissions. In Unified Intelligence Center 9.0(1), the permissions scheme has been simplified into two levels:Execute and Write. The Read permission is now incorporated into the Execute permission.
In Unified Intelligence Center 8.x releases, if users had only Read permission to a resource, they were ableto view the resource in the resource-tree views or list views, but were unable to perform any operation on theresource. On upgrade to Unified Intelligence Center 9.0(1), such users will no longer be able to view theresource in tree views and list views unless the administrator explicitly grants Execute or Write permissionto such users.
Note
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)2
IntroductionNew and Changed Information
• Only users who have the Security Administration role will be able to share the resources they own withthe All Users group.
• Users with the All Users default group will not have any sharing permissions unless they have theSecurity Administration role.
• The preceding two conditions also apply to new users created from the User List page.
• Users who only had Read permissions to a category before upgrading to release 9.0(1) will not be ableto see the category after upgrading unless the category owner provides them with Execute permission.
Simplified Login
Unified Intelligence Center supports a Simplified Login that allows the user to log in easily using a shortname, such as johndoe, and email format, such as [email protected], instead of using long and complexdomain names and usernames.
LDAP implementation has been modified in 9.0(1) to use the user provided identifiers to log into LDAP.
For more information, see the Configure Active Directory server section of Administration Console UserGuide for Cisco Unified Intelligence Center.
As a result, when you upgrade, Unified Intelligence Center tries to read the existing user names in the systemand use that to automatically populate the username identifiers into the configured identifiers list.
However, if any inactive or old users still exist in the system, their username identifiers are also populatedinto this list.
Administrators are advised to review this list, so that the type and number of users logging into the systemcan be locked down.
The userPrincipalName attributes cannot be auto calculated by the upgrade. Hence, all the LDAPconfigurations using userPrincipalName will fail to login unless a valid username identifier is configuredby the Administrator on the Login page after upgrade.
Note
Access Control Reports
Unified Intelligence Center supports Access Control reports that provide reports about users and groups thatuse Unified Intelligence Center resources such as Dashboards and Reports.
For more information, see Chapter 2 of the Report Template Reference Guide for Cisco Unified IntelligenceCenter.
ESXi 5.0
Unified Intelligence Center supports ESXi 5.0.
Internet Explorer 9.0 and Firefox 11
Unified Intelligence Center supports Internet Explorer 9.0 and Firefox 11.
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1) 3
IntroductionNew and Changed Information
System RequirementsThe Hardware and System Software Specification (Bill of Materials) for Cisco Unified Intelligence Centeris posted on the Cisco.com website. You can find the Cisco Unified Communications Compatibility Tool forthe various Cisco Unified Communications System (UCS) releases at:http://tools.cisco.com/ITDIT/vtgsca/VTGServlet.
Important NotesUpgrading VMware Tools
This process of upgrading VMware tools is applicable only for Unified Intelligence Center Systems runningon Unified Communications System virtualized hardware. VMware Tools are specialized drivers for virtualhardware that are installed in the Unified Communications (UC) applications when they are running in thevirtualized environment. The VMware tools version running in the UC application must be in sync with theversion of ESXi being used. The methods that the UC applications use to upgrade the VMware Tools aregiven in the UCS Virtualization Wiki.
Cisco Unified Intelligence Center supports upgrading VMware Tools using the command: utils vmtoolsupgrade.
To knowmore about the command syntax, see “Appendix A: Command Line Interface” in the AdministrationConsole User Guide for Cisco Unified Intelligence Center.
Localization
The user interface is localized in the following languages: Simplified and Traditional Chinese, Danish, Dutch,English, European and Canadian French, German, Italian, Japanese, Korean, Polish, Brazilian Portuguese,Russian, Spanish, Swedish, Finnish, Norwegian, and Turkish.
Open Caveats in This ReleaseThis section contains a list of defects that are currently pending in Unified Intelligence Center Release 9.0(1).Defects are listed by component and then by identifier.
If you have an account with Cisco.com, you can use the Bug Toolkit to find caveats of any severity for anyrelease. Bug Toolkit may also provide a more current listing than is reflected in this document. To access theBug Toolkit, log onto http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Table 1: Open Caveats in This Release
HeadlineSeverityComponentIdentifier
DAN+NLD+POL+RUS+SVE+TRK+ PTB:CUIS: Untranslated"DECIMAL" and"STRING"
3i18nCSCua23499
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)4
IntroductionSystem Requirements
CUICCustomFormattingcauses report errors
3export-importCSCub58864
Resolved Caveats in This ReleaseResolved caveats in this release of Cisco Unified Intelligence Center include these internally-found andcustomer-found items that were identified and resolved in this Release:
Table 2: List of Resolved Caveats
HeadlineSeverityComponentIdentifier
Unable to SaveAs a reportwith same ReportNameinto different category
3report-managerCSCtx42494
Skill GroupAbandon-AnswerDistribution Historical isnot localized
3localizationCSCty37675
ALL-LANG: CUIC:Hardcoded strings indropdown box in ReportDefinitions
3i18nCSCty69755
CUIC should not displaythe collections that nolonger exist on ICM
4report-managerCSCty69800
ALL-LANG: CUIC:Untranslated columnnames in Reports
3i18nCSCty69964
FRA+FRC: CUIS:Incorrect display ofFrench accent characters
3i18nCSCty69998
FIN+NOR:CUIS:Brokenfunctionality ofNorwegian and Finnishbuild
2i18nCSCty83080
'Save As' on a report doesnot position the defaultgroup permissions
3user-managementCSCty94236
UCCE User Sync shoulddisplay an error whensomething goes wrong
3user-managementCSCty94259
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1) 5
IntroductionResolved Caveats in This Release
CUIC 8.5(4) Limits SQLStored Procedure Nameto 50 Characters
2report-managerCSCtz01010
Loading 8.5(4)Permalinks gives accessdenied error
3dashboardsCSCtz06760
Report fails when defaultfilter is updated
3report-managerCSCtz09797
CUIC 8.X ReportDefinitions Using StoredProcedures May HaveError
4docCSCtz09882
QEA: Tooltip "Search" isdisplayed in English.
4i18nCSCtz11320
QEA: Tooltip "Gridview"is displayed in English.
4i18nCSCtz11344
QEA: Tooltip "Loadingview" is displayed inEnglish.
4i18nCSCtz11374
QEA: Tooltip "pattern" isdisplayed in English.
4i18nCSCtz11456
QEA: Japanese charactersare corrupted in the grouppage with IE8.
3i18nCSCtz11798
QEA: IE8: Confirmationmessage is corrupted inDelete Headers.
3i18nCSCtz11924
QEA: Japanese file nameis corrupted after extractthe exported report
3i18nCSCtz11941
QEA: Japanese help fileis old than English one.
4localizationCSCtz11998
CUIC 8 Stored ProcedureUse May Return FewerRecords Than Expected
3report-managerCSCtz12590
CUIC Purge fails todelete CuicData
3cuic-informixCSCtz19171
Stored procedure withspecial characters shows"Incorrect syntax near &"
3report-managerCSCtz19728
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)6
IntroductionResolved Caveats in This Release
query without selectclause doesn't work withAnonymous block
3report-managerCSCtz19982
misspelling in installguide
4docCSCtz26781
two text linessuperimposed in installguide
4docCSCtz26933
Report View Dropdownbox Shows DifferentView than Selected
3report-viewersCSCtz27032
CUIC catalina.out shouldbe exposed in RTMT
3serviceabilityCSCtz33684
Scheduled report mail hasimproper date format
4schedulerCSCtz34798
No data source drop downlist for uploading stockreports
3docCSCtz35981
CUIC Collection namecontaining specialcharacters causes delay
4user-managementCSCtz37271
CUIC login fails withcustom LDAPuserbase/Adminconfiguration
2securityCSCtz41530
While modifying andsaving collection Queryin Cuic for Stock Valuelist
3datasource_managerCSCtz46731
Dashboard Permalinksbroken in 9.0
3dashboardsCSCtz48813
In French(France), theUser/Group PermissionUI does not display well
3localizationCSCtz68975
CUIC 8.5.4 export reportto Excel suppresses somecolumns
3report-viewersCSCtz70535
CUIC Does NotOverwrite Stock ReportsFrom CCO
3report-managerCSCtz75836
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1) 7
IntroductionResolved Caveats in This Release
User without DSpermission can importReport Defn and Report
3user-managementCSCtz85498
CUIC Reporting GuideInvalid for Call TypeHistorical All FieldsReport
4docCSCtz86826
CUIC not listed in HPSolutuon
4docCSCtz91588
The rep def editor paramtab datatype is undefinedfor non-english loc
4report-managerCSCtz96225
Report Fails to Displaywith "Dataset status isFailed" Error
3report-viewersCSCtz97338
CUIC does havecommands to addcompany info in the CSRfile
3docCSCua02827
Chart is not generated forReports
3localizationCSCua04143
ALL-LANG: CUIC:Untranslated Reportnames in dropdownmenu
3i18nCSCua18068
ALL-LANG: CUIC:Untranslated Help inAudit Trail report
3i18nCSCua20742
CUIC XML permalinksgive "semi colon" errorwith Internet Explorer 8
3report-viewersCSCua20871
Template Help style issue3templates_icmCSCua20997
Running as GMT user,report filter shows as IST
3report-viewersCSCua23240
Installed 9.0(1)-104,observed DB Replicationis not working
2installCSCua23252
CUIC: Cannot delete theactive log files using CLIin the Admin guide.
4serviceabilityCSCua23792
Authorization: Permissioncheck missing forscheduler main page
4dashboardsCSCua25786
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)8
IntroductionResolved Caveats in This Release
displayed date format iswrong in the filter foren_UK
4report-managerCSCua25907
ALL LANG: CUIS:Untranslated strings inEdit Views menu
3i18nCSCua26052
NLD:CUIS:Untranslatedstrings "SaveAs"
4i18nCSCua26101
QEA: CUIC: charactersbeyond Latin1 languagesare garbled
3i18nCSCua30021
Stock Template Valuelistsare not localized.
3user-managementCSCua36169
Drill doesn doesn't workfor reports which havebeen column sorted
3gridCSCua36351
GT:Window title is wrongwhile doing save as areport
4report-managerCSCua43819
OAMP welcome pageshows application &system version asunknown
4oampCSCua47572
GT:Switch Node btn isenabled when bothdatasourcestatus arerefreshing
3datasource_managerCSCua47730
GT: Scheduled reportemail body contains someunwanted characters
4schedulerCSCua47802
CUIC CLI changes for9.0(1) to have new levelCUIC
3installCSCua48941
Arrow button image isdisabled, collection isselected in report filter
5report-viewersCSCua52377
Can execute modify sqlqueries on CUICdatasource
3cuic-informixCSCua54671
Date validation for Todaydoesn't work in relativedate for SP and AB
3report-viewersCSCua55078
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1) 9
IntroductionResolved Caveats in This Release
CUIC upgrade from prevreleases to 9.0(1) fails
2installCSCua64316
NLD:CUIS:Untranslatedstrings "PopOut"
5localizationCSCua67621
Relative Range notworking for DATEparamters
3report-managerCSCua70182
Collections createdthrough Drilldown filtersettings are getting purged
3cuic-informixCSCua73463
CUICUser Sync fail afterCUIC upgrade
3cuic-informixCSCua73506
CUIC rowcount resourceleak
3data-access-layerCSCua78974
Cisco License ManagerService not starting
3oampCSCua80393
Scheduler RUN NOW isnot working
3schedulerCSCua80474
Time Zones values indropdown list are invalidin User list edit page
3user-managementCSCua80657
Unable to generate ReportPermalinks innon-English locales
3report-viewersCSCua81068
Unable to savepermissions for a reportdefinition
3report-managerCSCua84204
In basic filter, first VLitem cannot be selected ifVL is refreshed
3report-managerCSCua84330
Export to excel doesntshows footer information
6gridCSCua84474
Found undefined defaultview & unable to editreport view (non-English)
3report-managerCSCua91159
Unable to create 2nd(new) grid view for anexisting report
3report-viewersCSCua96063
Found 2 stock cat innon-English & missingAudit Trail rep in English
3export-importCSCub04686
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)10
IntroductionResolved Caveats in This Release
Show Summary, RD andValulist localization idshould be updated .
3export-importCSCub04959
Japanese character stringis word-wrappedautomatically
3report-viewersCSCub07067
ALL-LANG: CUIS: Norights to save Value Listson localised languages
3data-access-layerCSCub07409
ALL-LANG:CUIS: Fieldin Create Drilldownwindow causes truncation
4i18nCSCub12619
Show Summary - Start ofthe Week not working asexpected
3gridCSCub12862
Excel Export:SummaryOnly Grouping sowempty row
3report-viewersCSCub13021
Monthly Grouping datenot in order
3report-viewersCSCub13043
Group Grid view showsextra white space
3gridCSCub17900
CUICOAMP guide ACEconfiguration incorrect
3docCSCub19119
Incorrect behaviour withlocalization (RD -parameter field names)
3localizationCSCub21064
Scheduled report as PDFdoesn't work
3schedulerCSCub23519
Context menu Save As ofReport on differentcategory not working
3report-managerCSCub23579
External Authenticationissuse and SMTPconfiguration failure
3securityCSCub23694
Document AD settingsbehavior post switchover
3docCSCub28078
Sorting issue with Polishand UK locale withGrouping
3gridCSCub28084
Drilldown not workingfrom a popped out Report
3report-viewersCSCub28094
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1) 11
IntroductionResolved Caveats in This Release
Japanese locale: ExportedReport xml name hasinvalid chars
3report-managerCSCub28212
Localization for RD withnew report is notworking.
3report-viewersCSCub28516
Providing invalid FROMemail add results inNullPtr Excep inScheduler
3schedulerCSCub28542
IE 9 disable/enable issuein Show summary andUser list page
5ui_serverCSCub28688
CUIC doesn't allow toassign a group to a user ifgrp name has space
3user-managementCSCub31121
View name not localizedin Grid Editor and Viewname shown as undefined
3gridCSCub31689
Help Issues3installCSCub31900
RTMT : Alert Centraldoesn't have IntelligenceCenter TAB
3serviceabilityCSCub33996
Minor Change inPermalinkAllowsAccessto Restricted Views
3securityCSCub35116
In general, you can find the latest resolved caveat information through Bug Toolkit.
You need an account with Cisco.com to use the Bug Toolkit to find open and resolved caveats of anyseverity for any release.
Note
To access the Bug Toolkit, log on to:
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Bug Search ToolIf you have an account with Cisco.com, you can use the Bug Search tool to find caveats of any severity forany release.
Access the Bug Search tool at https://www.cisco.com/cisco/psn/bssprt/bss. Enter the bug identifier in thesearch box and press return or click Search.
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)12
IntroductionBug Search Tool
Downloading the Unified Intelligence Center Installation Filefrom the Cisco Website
You can download the installation ISO file and Unified Contact Center Enterprise (UCCE) Stock Templatesfrom the Download Software page on Cisco.com.
Documentation FeedbackYou can provide comments about this document by sending email to the following address:
mailto:[email protected].
We appreciate your comments.
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1) 13
IntroductionDownloading the Unified Intelligence Center Installation File from the Cisco Website
Release Notes for Cisco Unified Intelligence Center, Release 9.0(1)14
IntroductionDocumentation Feedback
