RELIEF ITEM TRACKING APPLICATION (RITA)
PUR
POSE
Why Cargo Reporting?
To improve performance tracking and customer support:
Supporting common transport and storage services for other organisations
Allowing customer online access to their current cargo status
Providing the Logistics Cluster with the ability to monitor performance to date
USAG
E How does RITA work
RITA is an online application which captures the core of the Logistics Cluster tracking needs by operation:
1. Entering the Service Request Form (storage or transport)
2. Acknowledging and confirming what cargo has entered the system
3. Verification/dispatching of goods in the system
4. Confirmation of what was collected by the customer
CU
RR
ENT STATU
S
Situation Update
RITA has been successfully deployed to support the humanitarian community in the active Logistics Cluster operations of South Sudan and Syria, and is now the standard tool for the Logistics Cluster in regards to common service monitoring and reporting.
RITA has been recently used to track common service provision by WFP in Zimbabwe
In the Fall of 2013, it will launch to support common service provision in Mozambique and Sudan.
Quick facts for 2013 SOUTH SUDAN 54 agencies supported with common transport and storage 631 service requests submitted since 1 January 57 destinations supported SYRIA 17 agencies supported for deliveries and storage inside of Syria 361 service request submitted since 1 January 22 destinations supported
ZIMBABWE
As of today, 3,900 cubic meters of stored cargo for seven agencies being tracked in 4 different warehouses
USAG
E Service Request Form (SRF)
Standardized inputs for customers
Allows for tracking by item category
Automatic upload into RITA
Customers can request up to 9 line items to be moved/stored per SRF
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CEPTS
SRF Inputs – RITA Tracking
Tracks at the Lowest Transportable Unit level or LTU
Captures customer
contact details, specialized transport instructions
Tracks the item category (based on relevant Cluster category)
RITA Sites responsible for reporting on cargo in their geographical areas of responsibility
CLU
STER C
ATEGO
RIES
RITA T
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Tracking Structure
RITA is not a complete supply chain tracker Handles the internal movement portion of NFI movement
REPORTIN
G Reports Available
Variety of Reports Available Dashboard Reports
Consignment Reports
Daily Dispatch
Releases in a Period
Warehouse Reporting
Consignment Planning
Customer Consignment Reports
Site Activity Report
Operation Topology Report
FU
TUR
E DEVELO
PMEN
T Limitations and Future Development
Current Limitations: Does not integrate into existing corporate systems (e.g.
financial systems) Currently not able to provide invoicing support Requires internet access Operations not able to exchange information
Future Development Better capturing of transport document numbers Accessible through tablet devices Customer login for self creation of consignments and reporting
QUESTIONS?