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A Landlord’s Library: The LLA staff has catalogued several hundred past Rental Review articles and identified where they can be found for reference. This incredibly valuable collection is indeed a landlord’s library. See the list begining on page 11. “Magazine of the Landlord Association of the Inland NW” E-mail: [email protected] • Web Page: www.landlordassoc.org Office hours Monday 8 am – 4pm Tues-Thurs 8 am – 2 pm. When you need Vendors Services, check Page 23 or www.landlordassoc.org Our Landlord Law Classes Will Begin Wednesday, January 16 from 6-8 p.m. The LLA Office will be closed Dec. 25 – Jan. 1. and reopens at 8 a.m. Jan. 2, 2013. Rental Review Vol. 43 • No. 9 • Dec. 2012 - Jan. 2013 Landlord Law classes begin Wednesday, January 16, 6-8 pm. Held at Global Credit Union, 1520 W. 3rd, Spokane, Downstairs Auditorium. Classes Limited to LLA members and their guests only due to space. NO RSVP necessary. Classes, materials, and buffet are free. See page 3 for details. Happy Holidays To One And All!
Transcript

Rental Review – December 2012 / January 2013 • Page 1

A Landlord’s

Library:

The LLA staff has catalogued several hundred past Rental Review articles and identified where they can be found for reference. This incredibly valuablecollection is indeed a landlord’s library. See the list begining on page 11.

“Magazine of the Landlord Association of the Inland NW”

E-mail: [email protected] • Web Page: www.landlordassoc.org Office hours Monday 8 am – 4pm Tues-Thurs 8 am – 2 pm.

When you need Vendors Services, check Page 23 or www.landlordassoc.org

Our LandlordLaw ClassesWill BeginWednesday,January 16from 6-8 p.m.

The LLA Officewill be closed

Dec. 25 – Jan. 1. and reopens at 8 a.m.

Jan. 2, 2013.

Rental ReviewVol. 43 • No. 9 • Dec. 2012 - Jan. 2013

Landlord Law classes begin Wednesday, January 16, 6-8 pm. Held atGlobal Credit Union, 1520 W. 3rd, Spokane, Downstairs Auditorium. Classes Limited to LLA members and their guests only due to space. NO RSVP necessary. Classes, materials, and buffet are free. See page 3 for details.

Happy Holidays To One And All!

Page 2 • Rental Review – December 2012 / January 2013

When you need services, Check Service Directory Page 23

Upcoming events of interest to landlords and property managers. Check our webpage at www.landlordassoc.org for updates. Call LLA office 535-1018 or email: [email protected] with questions.

No December meeting ATTENTION: LLA OFFICE HOLIDAY HOURS: Office will be closed from Christmas Day through New Year’s Day and will reopen Wednesday, January 2, 2013, 8 am. The office will be open Christmas Eve, Monday December 24, from 8 am – 2 pm.

Landlord Classes attendance is limited to LLA members and their guests only. Certificate of credit given if all three classes are completed. Classes are all held at Global Credit Union, 1530 W. 3rd, Spokane, in the downstairs classroom auditorium. Classes are free to LLA members.

January 16, 2012, Wednesday 6-8 pm. Landlord Class. Landlord Law Part I. Landlording basics; Rights and Responsibilities; Leases and Rental Agreements; Deposits; Fees; Property Condition Reports; Overview of the Landlord-Tenant Act. Eric Steven, landlord attorney. All legal and study ma-terials provided. Buffet table at no cost. Pitch-in dishes and desserts welcome

February 20, Wednesday 6-8 pm. Landlord Class. Landlord Law Part II. Serving notices; Evictions, How to dispose of abandoned property; Unauthor-ized occupants; Landlord Defenses; Updating your screening methods; Eric Steven, landlord attorney. All legal and study materials provided. Buffet table at no cost. Pitch-in dishes and desserts welcome

March 20, Wednesday – 6-8 pm Landlord Class. Landlord Law Part III. Using Social Media in Landlording, Roommate leases and problems, Medicinal Marijuana, Service Animals, Military deployment of tenants, and other topics of current concern. Robert Rowley, landlord attorney. All legal and study materi-als provided. Buffet table at no cost. Pitch-in dishes and desserts welcome.

Office Hours:Office Open Monday thru Thursday.

Monday 8 a.m. - 4 p.m., Tuesday-Thursday 8 a.m. - 2 p.m. Closed Friday. Closed Second Thursday each month noon to 1:30 p.m. for board meeting

2012-13 LLA Board of DirectorsPresident Kevin McKeeVice-President Ann WickTreasurer Vicky RosierSecretary Margie McConnachieDirector/Past Pres Roger TrainorDirector Ed CushmanDirector Jon WhippleDirector Randy HendricksDirector Mark Visintainer

The Rental Review & l.l.a

L.L.A. Board & Staff Executive Director Joy PeckPhone: (509) 535-1018Fax: (509) 535-0961Email: [email protected] Website: www.landlordassoc.org

Web Page: Contact office for web questions or changes: 535-1018

L.L.A. Calendar

Editor: Joy PeckRental Review Production: Publication Design

Specialties • (509) [email protected] • www.pubdesign.net

Office Location: S. 3 Washington (In the Hutton Building on corner of Sprague & Washington)

Spokane WA 99201Phone: (509) 535-1018 • Fax: (509) 535-0961

Website: www.landlordassoc.orgE-Mail: [email protected]

Disclaimer: The LandLord Association of the Inland Northwest, Board of Directors, and the officers assume no liability for the content or reply to any advertisement in the Rental Review. The advertiser assumes complete liability and agrees to indemnify and hold the Rental Review Newsletter Magazine harmless from all costs, ex-penses (including attorney fees), liabilities and damages resulting from any advertisement placed here-in. The Statements and opinions published in the Rental Review are those of the contributors and not necessarily those of the LandLord Association of the Inland Northwest, the Board of Directors or the officers of the LandLord Association of the Inland Northwest. Readers of the Rental Review are advised to research original sources of authority in dealing with specific matters.

L.L.A. Board of Directors

Inside This Issue Of The Rental Review:

RentalReview

“Serving Landlords over 40 years”

“The One You Can Trust.”

How to find us:Sprague

First Ave.

Was

hing

ton

Stev

ens

HuttonBldg.n

Call Ken Winston

Rental Review index of articles in this issue ......................................... Page 3we are starting a tradition of putting an Index of Articles in our year-end Rental Review issue.

Our 2012-13 LLA Class Schedule............................................................ Page 3The LLA has announced the line-up of landlording classes for 2012-13.

Google your applicants!! ......................................................................... Page 4When screening rental applicants, consider using both Google.com and MySpace.com. To do so, start by asking for email addresses on the rental application.

2013 snow removal services for landlords/property managers ........... Page 5The LLA offers an approved list of snowplowing service providers that specialize in snow removal from apartment complexes.

Six ways to speed up turnover time ....................................................... Page 7This convenient list can help you when it’s time for you to have a new tenant.

Dealing with unlicensed contractors ...................................................... Page 8We provide landlords and property mamagers information on how to deal with unli-censed contractors.

Liability of accepting resident’s packages............................................. Page 9This is the time of year when more packages are sent and received than any other time. There are real risks when one innocently accepts packages for tenants.

Rental Review articles index ................................................................. Page 11From A to W, the LLA has published several hundred articles that can be of as-sistance to landlords.

Departments: Witness & Mentor Programs – Page 16 • Property Managers – Page 18 • Service Directory – Page 23 •

Rental Review – December 2012 / January 2013 • Page 3

News & Notes

2013 LLA CLASSES FOR LANDLORDS3rd Wednesday of the month

Location: All classes held at Global Credit Union Downstairs Auditorium. 1520 W. 3rd, Spokane, WA

Due to space limitations, the law classes are open only to LLA members

• January 16, 2012, Wednesday 6-8 pm. Landlord Law Part I. Landlording basics; Rights and Responsibilities; Leases and Rental Agreements; Deposits; Fees; Property Condition Reports; Overview of the Landlord-Tenant Act. Eric Steven, landlord attorney.

• February 20, Wednesday 6-8 pm. Landlord Law Part II. Serving notices; Evictions, How to

dispose of abandoned property; Unauthorized occupants; Landlord Defenses; Updating your screening methods; Eric Steven, landlord attorney.

• March 20, Wednesday – 6-8 pm Landlord Law Part III. Using Social Media in Landlording, Roommate leases and problems, Medicinal Marijuana, Service Animals, Military deployment of tenants, and other topics of current concern. Robert Rowley, landlord attorney.

All legal and study materials provided. Buffet table at no cost.Pitch-in dishes and desserts welcome. Come as you are after work.

Sponsored by the Landlord Association of the Inland NW and Global Credit Union

Rental Review index of articles in this issue

Over the years, many LLA members have suggested that an index of recent Rental Review articles would be help-

ful for reference. So we are starting a tradition of putting an Index of Articles in our year-end Rental Review issue. The In-dex will cover the past five or six years, depending on space, and make it available in a 4-page pull-out centerfold format in place of a feature article.

The articles in the Rental Review magazine are written be-cause of the questions or concerns of LLA members. Often it is the volume of phone calls and emails that prompts an article. Other times, a new piece of legislation, policy, or a change in court interpretation of a portion of the Landlord-Tenant Law Act will create a need to get new or updated information to our members.

Other than our winter Landlord Law classes, the Rental Review is the main source of information, training, legisla-tive action, and property management for LLA members. Many members report that they punch holes in the magazine

and place them in binders for future reference, and want a fast way to access an article on a specific topic. Like most everyone, landlords skip over information that they think doesn’t have relevance for them, only months or years later to discover they have a tenant that presents that particular situa-tion. Finding the answers to solve the problem is easier if one can just turn to an index of topics and go directly to the exact information they need.

So pull out the index, put it in a place you can locate easily, and then all the information will be at the ready. If you do misplace it, the LLA office can send you an email copy, fax or mail a hard copy to you. You will also be able to access the Index online by clicking onto a December 2012 copy of the Rental Review.

The LLA Board of Directors and office staff would like for our members to give us feedback over the next few months to let us know if this is helpful and if you have suggestions to make it better.

HOLIDAY OFFICE HOURS

DON’T GET CAUGHT SHORT OF THE FORMS YOU NEEDORDER NOW IF YOU NEED FORMS

The LLA office will be open Monday, Dec 24, Christmas Eve Day until 2 pmThe office will be closed from Christmas Day through New Year’s Day

The LLA office will reopen Wednesday, January 2 at 8 am.

Page 4 • Rental Review – December 2012 / January 2013

Eric M. StEvEn, PSAttornEy At LAw

Practice Emphasizing In Landlord Tenant Relations• Commercial • Residential • Evictions • Problem Tenants •

References Available • Same Or Next Day Service In Most Eviction Cases • Discrimination Defense •

• Practice Also In Areas Of DWI And Domestic Relations •Representing Landlords Exclusively“My experience saves YOU money”

(509) 325-8777 • www.ericstevenlaw.com1403 W. Boone • Spokane, WA 99201

LLA FeatureGoogle your applicants!!

McMullen Law Office, P.S.Cindy and Dennis McMullen

(509)924-9816

N. 112 University Rd Ste [email protected]

Landlords’ Attorneys

Over 30 years experience

Residential and MH Evictionsat LLA discounted Flat Rates

alsoCorporation and LLC formation

Estate Planning

4223/4323 N. Progress Road, Spokane 99216Purchase as a 4-plex or 8-plex

Recently hooked to sewer. New landscaping • Newer roof and paint.

Good rental history with $4200 in monthly rents with updated units

Laundry income $150/moBus stop across the street

$225,000 each or $450,000 togetherContact Steve Cain 290-0327

[email protected] North Real Estate

Excellent Rental Property Opportunity

RENTAL CLEAN-UPand minor repairs/maintenance

LLA MEMBER Contact: Cheryl Lytle509-489-2082 • [email protected]

• For out of town landlords, landlords on vacation, or landlords who need help preparing a rental unit quickly.• Experienced to give quality work.• Understands the importance of showing a clean unit.

When screening rental applicants, consider using both Google.com and MySpace.com. To do so, start by

asking for email addresses on the rental application. Some-times a red flag can be raised by the email address that some applicants use. Then Google not only the email address, but also Google the applicant’s name and phone number. This can give you a head’s up if they operate a business out of their rental home or apartment.

In regard to MySpace, you want to see if applicants have a MySpace account. As many as one-third to one-half or more of rental applicants have one, according to Mr. Landlord.

com, depending on you market. This is especially true if you rent to those in their 20s. You can often learn things that are directly pertinent to the terms and conditions of your rental agreements. Hobbies, pets, parties, past evictions, etc. are often discussed on social media sites. To search MySpace, go to their home page, click the Search link which will allow you to search by name or email address.

Google and MySpace are just two more tools that a landlord can take advantage of using when deciding which applicants to accept.Mrlandlord.com

Rental Review – December 2012 / January 2013 • Page 5

LLA Feature

2013 snow removal services for landlords/property managers

Tel: (509) 252-5074Fax: (509) 928-3084

[email protected]

EMPHASIZING: BUSINESS, CORPORATIONS AND REAL ESTATE

505 W. RiveRside avenue

suiTe 500 spokane, WashingTon 99201-0518

Four Seasons Landscaping, Jim Fritz, LLA member. Full service snow and ice management, including pre-arranged routes. 509-489-5707, 509-362-5546 or www.4seasonslandscape.net

Jimmy’s Plowing, walkway shoveling, de-icing & plowing, 509-999-1997 or 208-765-3707 or www.jimmysroofing.com. LLA member.

Reuben Nelson, Inc. LLA member, personal service for sidewalks, driveways, alleys, plowing. 509-768-4438.

Premier Landscaping Services, LLA member, Residential & Commercial, plowing, snow blowing, de-icing and sanding. 24-hr service. 509-928-2652

Have Plow Will Travel, Contact Joe at 509-995-5196. Plow truck and blowers. Large and small jobs.

Lawn Ranger, hand shovel, snowblowers, plow trucks, Contact Logan 509-714-6987.

Liberty Hardscapes, Walkway & driveway snow removal, de-icer, shoveling and snowblowing; also snow removal from roofs, Jeremy Proctor, 509-216-0217, [email protected].

Command Labor, Shawn Koszczweski. Full service snow removal. 509-328-3939 or www.commandonline.com.

Imagine Lawn & Maintenance Company, Tom Muxlow, 994-6206.

PLEASE HELP US UPDATE THE LLA E-MAIL LISTTHOSE OF YOU WITH E-MAIL ALREADY KNOW THAT

WE DO NOT SEND YOU E-MAIL MESSAGES UNLESS

• There is an error or question about your forms order • There’s a change in meeting time, place or speaker• A meeting or event is cancelled• A bill in the Legislature that needs immediate attention

Send your info to: [email protected] or call us at 509-535-1018

Page 6 • Rental Review – December 2012 / January 2013

TIPS• Donotleavebelongingsinyourvehicle.• Whenshopping,putyourbagsinthetrunk.• Donotleavevaluablesintheconsoleorglovebox.• Parkinawelllightedorhightrafficarea.• Lockyourvehicledoors.• Ifyouseesomeoneinyourvehicle,call911.

REMOVE IT, OR LOSE IT!

If you’re a victim of vehicle prowling, call Crime Check 456-2233.

Stop Vehicle Prowling

Courtesy of your Spokane Police Departmentspokanepolice.org

Rental Review – December 2012 / January 2013 • Page 7

LLA Feature

Six ways to speed up turnover time

Bonded Data Research We are a full service screening agency specializing in tenant and employment screening. We offer competitive pricing and operate both locally and nationwide. There are no membership fees and you can begin screening the same day you sign up! We offer a one business day completion on full reports and same day completion on short reports. Our databases include sex offenders, criminal and civil records. Credit reports are pulled through Equifax. We also provide landlords with any forms they might need as we have a large collection of rental documents ranging from lease agreements to 3 day notices and deposit dispositions.

Please visit us at www.bondeddataresearch.com or contact an associate by phone at:

(509) 755-8200 or toll free (888) 467-8300 or by email at [email protected]

1. Have the funds available immediately to perform all the cleaning, repairs and damage. A landlord MUST put aside a portion of rents received so that when the time comes, you have the cash to pay for the costs of getting the unit ready to re-rent, even if that means hiring the labor to have someone else do it. Most businesses call this “retained earnings,” but you can consider this a maintenance fund. Having enough funds to get clean-ing and repairs done im-mediately is the number one tip experienced landlords offer to speed up re-renting the vacancy! It is surprising just how many landlords say they have to delay re-renting due to lack of on-hand funds to get it all done right away.

2. Visit your units quarterly or, at the very least, on a semi-annual basis to inspect and make sure the residents are not destroying the place. This way, there is not so much work to do once the unit has been vacated. Time is of the essence and lost time will cost money if the unit has so many repairs to be done that it takes weeks instead of just a couple days or even just a few hours. Again, time is of the essence and having few, or even no time-consuming repairs to perform means that new tenant can move in days or weeks earlier.

3. IN ADVANCE, find good, reliable contractors, cleaning crews, and handymen. This is essential for doing quick turnovers when there may be a lot of work to be done. If your resident gives you a 20-day notice or a 30-day notice, there is no reason you shouldn’t have a list of repair items ready to be started on the day after they leave, as well as having that list of contractors and the funds (as mentioned above) to begin the work the day after the unit is vacant.

4. Prepare the curb appeal ahead of the tenant move-out. Mowing the grass, weed control, edging, leaf removal, any curb or concrete repairs, or outside painting can be done and out of the way. It can make a very significant difference to any potential applicants who are driving by to check out the unit.

5. If the tenant is cooperative to this idea, do some of the upgrades during the tenancy. Some landlords object by saying that the current tenant will cause wear and tear on the new counters or fixtures and defeat the pur-pose. That may be true for less than the highest grades of carpet, but bathroom fixtures, counters, appliances generally will not be affected and will just need routine cleaning. And that’s a lot less time consuming than rehabbing the unit after the tenant leaves. If you up-grade along the way, all that may be needed is a coat of

paint and some good cleaning instead of a long, hard remodeling job between tenants. And that costs time, which means lost rent.

6. This last suggestion may not work with most tenants, but with some planning and persuasion, some of our members find it’s a real stress-saver. Put a clause in your lease or rental agreement that the last month will

end on the 25th or the month (or the 28th, etc.). This allows the landlord five days (or two or three days) to clean, paint and repair. The current tenant can ask their new landlord if it is possible to move in a couple days early, and many small land-lords, as well as apartments, are glad to get the additional few days or one week in rent. Granted, you will need to pro-rate that last month’s rent, losing a few dollars, but your new tenants will always be able to move in on the 1st of the month and the unit will be in spic and span

condition. As noted, this may be complicated to carry out, but it’s just one additional way to speed up turn around time in your rental.

Page 8 • Rental Review – December 2012 / January 2013

LLA FeatureDealing with unlicensed contractors

Reprinted from RHA UpdateBy Chris Benis, RHA Legal Counsel

Q: We are a property management company that manages mostly single family homes and small multi-family properties (properties that do not have an on-site staff). As you can imagine, we have lots of small maintenance calls that can really add up in cost for our clients if we were to use licensed contractors. What is your opinion of using unlicensed persons to do repairs at rental properties?

A: What you are asking about is what is colloquially referred to as a “handy-man.” This may come as a surprise to you in this over-regulated age, but there are certain types of real property repairs that are not required to be per-formed by a licensed contractor. The exception is in RCW 18.27.090(9) of Washington’s Contractor’s Registration statute. It states: “The registration provisions of this chapter do not apply to: (9) Any work or operation on one undertaking or project by one or more contracts, the aggregate contract price of which for labor and materials and all other items is less than five hundred dollars ($500), such work or operations being considered as of a casual, minor, or inconsequential nature. The exemp-tion prescribed in this subsection does not apply in any instance wherein the work or construction is only a part of a larger or major operation, whether undertaken by the same or a different

contractor, or in which a division of the operation is made into contracts of amounts less than five hundred dol-lars for the purpose of evasion of this chapter or otherwise. The exemption prescribed in this subsection does not apply to a person who advertises or puts out any sign or card or other de-vice which might indicate to the public that he or she is qualified to engage in the business of contractor.”

Obviously, not all work by a “handy-man” falls within this exception, but certainly some work does. Depending on the circumstances, you may elect to have someone without a contractor’s license perform that work.

Let me say, however, that there is a big difference between someone who is otherwise licensed and in compliance with applicable laws (business license, tax registration, etc…), but who is not required to be licensed as a contractor, and someone who is operation “under the table.” Under no circumstances would I recommend that you retain someone to perform work unless they had a business license, collected and

paid taxes, and who was otherwise compliant with business regulations in the state. Similarly, you would want to verify that this handyman was clearly an independent contractor, and was not someone who would legally be treated as your employee. Helpful information regarding Washington’s definition of an independent contractor can be found at http://www.lni.wa.gov/ipub/101-063-000.pdf.

Please note, however, that some types of work (plumbing, electrical, HVAC, lead-paint, etc…) can only be per-formed by a licensed professional. In no case would I recommend your using an unlicensed person to perform these sorts of tasks. For more information about the types of electrical or plumb-ing work that is exempt from licens-ing, see RCW 19.28.261 and RCW 18.106.150. (Please note that most of these exceptions relate to property owners performing their own work, or their regular employees.)

Finally, as the property manager for your clients, you need to exercise good judgment in the selection of contractors and that you can be liable for negli-gence if you fail to exercise reasonable care. Thus, you still need to take rea-sonable steps to qualify your contrac-tors, check on whether they are insured against loss or property damage, etc.

Christopher T. Benis, RHA legal coun-sel, is a partner with Harrison, Benis & Spence, LLP.

Mark SlonikerSpokane Operations Manager

3808 N Sullivan Rd, Bldg 101, Ste DSpokane Valley, WA 99216

voice: 206.234.3651 • fax: 509.893.2423email: [email protected]

Bobbie Swanson312 S. Farr Rd. • Spokane, WA 99206 • 892-0454 (off) • 928-3978 (fx)

Web: www.homesteadconstructioninc.comEmail: [email protected]

Rental Review – December 2012 / January 2013 • Page 9

LLA FeatureLiability of accepting resident’s packages

This is the time of year when more packages are sent and received

than any other time. People walking or driving by a house or rental unit with packages outside the door can yield to the temptation to steal the packages, and there are also professional thieves on the lookout for just such opportuni-ties. The holiday spirit tends to inspire people to do good deeds for others, including accepting packages for them, knowing they are probably Christmas presents or something that will make the season merrier.

Landlords, as a courtesy to their resi-dents, often agree to accept deliveries when they live next door, close by, or at the rental office. But landlords, and especially on-site personnel, should be aware of their potential liability if something happens to a package while in their care. There was a recent court decision that impacts this situation.

Many residents work during the day and often no one is home to accept deliver-ies. These items could include products bought by the tenant, but also by family members who reside out of town or out of state. And though your tenant may not be litigious, their family members may not be so understanding if the package gets damaged or goes missing.

Some landlords will inform their resi-dents that their deliveries can be left at the rental office, and management will hold the package until the resident can pick it up. Once on-site personnel agree to accept the delivery, manage-

ment becomes the custodian of the package and must be responsible for its care and protection.

Some managers simply offer this service to their residents without any formal written agreement. Others inform renters that they must sign a lease addendum or release of liability form. Basically, it says the resident agrees not to hold the landlord responsible if something happens to the package.

However, a recent court decision held a landlord responsible for a delivery regardless of the written agreement be-tween management and the resident. In the case, a Washington D.C. apartment owner thought his lease clause protected him from liability for lost packages. The clause said his employees could not accept packages, and if they did accept them, they were in effect, acting as the resident’s agent and not on behalf of the apartment community.

In this particular case, the employee accepted the package, signed for it and placed it in a locked room in the office. The package, a stereo tuner, subsequently was stolen. The resident sued the land-lord for the replacement value of the tuner. In court, the landlord claimed no responsibility because the tenant signed the lease clause releasing him from li-ability. The court disagreed. It said that regardless of the written agreement, the employee and the landlord assumed responsibility for looking after the pack-age. The apartment owner had to pay the resident the replacement cost of the tuner.

So the bottom line is this – if you ac-cept packages for your tenants or resi-dents, you cannot be absolutely cer-tain that your lease or release agree-ment to claim that you are not respon-sible for lost or damaged packages. No matter what the written agreement is, you must take care of any package you accept. The underlying reason for this seems to be that, yes, a release does notify the tenant that a landlord or property manager has other duties and cannot stand watch over pack-ages. However, it is also a matter of common sense that any person (friend, neighbor, even the landlord) who volunteers to accept the property that belongs to another person has a duty of reasonable care. Since accepting the package was not forced upon the landlord or property manager, once a package was accepted as a favor or voluntary act, it follows that the duty of care was also accepted as part of that voluntary act.

There have also been instances in which a tenant opened a package to find the contents broken and con-tacted the landlord’s insurance com-pany and pressed suit. Other tenants have taken their landlords or property managers into Small Claims Court and sometimes won the case. It may be sad to realize that sometimes a good deed can go so wrong, but do be completely aware of the duty of care when a landlord, landlord’s family member, property manager, or main-tenance personnel accept delivery of any package.

Page 10 • Rental Review – December 2012 / January 2013

HomeCare family of services

RapidCare Cost effective interim cleaning service Basic service for bathrooms & floors

BaseCare Comprehensive surface clean

Excellent as a regular cleaning service

DeepCare Extensive deep clean Ideal as an occasional cleaning service

MoveCare Extensive deep clean

Suitable for end of tenancy inspections

Professional Cleaning Services

Licensed - Bonded - Insured

509-368-7570 [email protected]

Jim Nichols

Brooke StarkService RepresentativeEmail: [email protected]: www.burkesdr.com

Brooke StarkService RepresentativeEmail: [email protected]: www.burkesdr.com

PO Box 763Spokane Valley, WA 99037

Office: 509-344-1354Direct: 208-664-6433

Rental Review – December 2012 / January 2013 • Page 11

Continued on next page

Rental Review articles index

Title Of Article Date Of Issue Abandoned Property/Storage How to Decide if Your Rental Property has been Abandoned......................................................................June 2010 Abandoned Property Solutions ........................................................May 2010

Bankruptcy/Foreclosure How The New Bankruptcy Law Affects Evictions .........40 Vol No 6 Nov 2009 Applicant Bankruptcy On Credit Report: What Should You Do? ..................................................40 Vol No 6 Nov 2009 The Basics Of Foreclosure “Short-Sales” ..................... 38 Vol No 8 Oct 2008 The Foreclosure Crisis Impacts Landlords ................. 38 Vol No 5 June 2008 Beyond Auctions: Other Ways To Buy Foreclosed Houses ............................................. 38 Vol No 5 June 2008 Buying Foreclosures At The Courthouse Steps And Elsewhere! .......................................................... 38 Vol No 5 June 2008 Bankruptcy Act Reform: What It Means To Landlords .................................................................36 Vol No 1 Feb 2007

Carbon MonoxideCarbon Monoxide Basics .....................................48 Vol No 5 June-July 2012 Washington State Carbon Monoxide Detector Rules .....................................................48 Vol No 5 June-July 2012

Computer Info/Social Media E-Mail With Tenants: What Landlords Need to Know .............................................. 43 Vol No 7 Oct 2012 Property Management in the 21st Century ...........42 Vol No 6 Aug/Sept 2011 Concerned About Online Privacy? ............................... 42 Vol No 4 May 2011 Using Facebook as a Tenant Screening Tool .............. 42 Vol No 3 April 2011 Computer Virus Basics ............................................. 42 Vol No 2 March 2011 “Using Facebook, Google and Social Media for Tenant Screening Purposes” ...................................... 41 Vol No 7 Sept 2010 Spyware Attack ........................................................... 38 Vol No 7 Sept 2008 Cyber Security Practices For Everyone ........................35 Vol No 9 Nov 2006

Crime Prevention Fireworks Ban Works ..........................................48 Vol No 5 June-July 2012 Works Bombs Are a Dangerous New Twist On An Old Kids Game ...................................................42 vol no 9 Dec 2011 C.O.P.S. Shops Help Landlords Every Day ................. 41 Vol No 4 May 2010 McGruff Safe House Program .................................... 400 Vol No 5 Oct 2009 Home Crime Prevention And Safety Tips .....................37 Vol No 8 Nov 2007 Knowing Who To Call When You Have A Crime Problem ..........................................................37 Vol No 8 Nov 2007 Introducing The Crime Victim Service Center............... 37 Vol No 7 Oct 2007 Spokane Area COPS Shops ....................................... 37 Vol No 5 June 2007 Keeping Tabs On Your Rental Property ...................... 37 Vol No 5 June 2007 What Are Identity Theft And Identity Fraud? .............35 Vol No 2 March 2006 Identity Theft: What To Do If You Become A Victim! ......................................................35 Vol No 2 March 2006New Privacy And Identity Theft Laws Now On The Books ..................................................35 Vol No 2 March 2006 Where Can I Find Out More About Identity Theft and Fraud? .........................................35 Vol No 2 March 2006 Combating Crime Problems In Rental Property ...........35 Vol No 1 Feb 2006

Debt Collection Bounced Checks For Rent? What Then? ....................43 Vol No 3 April 2012 Can a Landlord Get an Updated Credit Check for Tenant Who Owes Money? .......................................................43 vol no 1 Feb 2012 New Ways To Collect Rental Payments ........................43 vol no 1 Feb 2012 Collections Tips For Landlords ......................................42 Vol No 7 Oct 2011 When Tenants Have Skipped Out On The Rent ............42 Vol No 7 Oct 2011 Use The IRS As A Collection Partner ............................42 Vol No 7 Oct 2011 Landlord’s Guide To Collecting Tenant Judgments ........42 Vol No 7 Oct 2011 Collecting Money Owned By A Tenant ...........................42 Vol No 7 Oct 2011 Don’t Get Stuck With Your Former Tenant’s Utility Bills .................................42 Vol No 5 June/July 2011 “The Rent Check Was Lost In The Mail, and Other Tales....................................................40 Vol No 5 Aug/Sept 2009

Disaster Preparation Duties in the Event of Damage or Loss ........................43 Vol No 8 Nov 2012 What if Your Rental Suffers Storm Damage? ...............43 Vol No 8 Nov 2012 Umbrella Policies Extend Your Coverage .....................43 Vol No 8 Nov 2012 Prepare Your Family For Disasters ....................... 35 Vol No 6 July/Aug 2006 Fact Sheet On Shelter-In-Place ............................ 35 Vol No 6 July/Aug 2006 Make Yourself An Emergency Preparation Kit......................................................35 Vol No 6 July/Aug 2006

Drugs & Nuisance Determining Drug Activity In Rentals ............................42 Vol No 8 Nov 2011 What To Do About a Nuisance Property ....................... 41 Vol No 8 Oct 2010 Spotting Signs Of Illegal Activity ................................. 37 Vol No 5 June 2007 “What Can I Do About Junk Vehicles, Garbage In Yards, Nuisances?”..................................35 Vol No 7 Sept 2006

Evictions Helpful Eviction tips ...................................................... 41 Vol No 8 Oct 2010 Appellate Court Ruling Changes The Way Physical Evictions Are Handled .................................................37 Vol No 3 April 2007 Important Court Decision Affects Eviction Lawsuits .....35 Vol No 9 Nov 2006 Top Twelve Ways To Absolutely Lose An Eviction ........35 Vol No 9 Nov 2006 Some Reasons Why You Should Not Feel Guilty About Evictions ...................................................35 Vol No 9 Nov 2006 When Does An Eviction Violate The Fair Housing Act? .........................................................35 Vol No 9 Nov 2006 Some Basics About Evictions .......................................35 Vol No 9 Nov 2006 Timeline For Eviction Due To Non-Payment Of Rent ...35 Vol No 9 Nov 2006 Should An Eviction Always Disqualify An Applicant? ....35 Vol No 9 Nov 2006

Fair Housing You Have To Rent To ME - I’m A Protected Class ........42 Vol No 8 Nov 2011 Fair Housing And Military Personnel ...........................40 Vol No 3 April 2009 Some Fair Housing Basics ..........................................40 Vol No 3 April 2009 Fair Housing: Families With Children ..........................40 Vol No 3 April 2009 The Fair Housing Bill Of Rights ...................................38 Vol No 3 April 2008 Renting To Families With Children ..............................38 Vol No 3 April 2008 hat To Do If You Receive A Fair Housing Complaint ....38 Vol No 3 April 2008 Fair Housing Advertising: What You CanSay \And Can’t Say .....................................................38 Vol No 3 April 2008 Pitfalls of ‘Adult Only’ Housing .....................................38 Vol No 3 April 2008

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Page 12 • Rental Review – December 2012 / January 2013

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Reasonable Accommodations For Financial Circumstances Due To Disability .......................... 37 Vol No 6 July/Aug 2007 Advertising And The Fair Housing Act ......................... 37 Vol No 4 May 2007 Filling Your Vacancies In Compliance With Fair Housing Law .................................................36 Vol No 1 Feb 2007 Reasonable Accommodation Requests Accessible Parking .....................................35 Vol No 10 Dec 2006/Jan 2007 Fair Housing Q & A ......................................................34 Vol No 4 April 2005

Filling Vacancies Is Your For Rent Sign in the Wrong Place? .................. 43 Vol No 7 Oct 2012 Remember: There’s Now An Inlander Page Just For Landlords. ...................................................... 43 Vol No 4 May 2012 Affordable Attention-Getting Ads For Your Vacancies .43 Vol No 3 April 2012 Nuisance Property Can Make it Harder to Fill Your Vacancies ..............................42 Vol No 5 June/July 2011 Writing That Rental Ad - The One That Fills The Vacancy Faster .............................................42 Vol No 5 June/July 2011 Vacancies May Cost More to Insure ....................42 Vol No 5 June/July 2011 Don’t Forget Safety When Showing Vacancies ...42 Vol No 5 June/July 2011 Don’t Stop Marketing Vacancy Until you Have the Money ...................................42 Vol No 5 June/July 2011 Filling Your Vacancies Faster ..............................42 Vol No 5 June/July 2011 More about Filling Vacancies ........................................ 41 Vol No 8 Oct 2010 10 Ways To Determine Rent For Your Vacancy ........... 41 Vol No 4 May 2010 Less Applicant Traffic? What You Can Do? ..................41 Vol No 1 Feb 2010

Finances Escrow Your Expenses .................................................42 Vol No 8 Nov 2011 What You Should Know About Strategic Default ..........42 Vol No 8 Nov 2011 When Paying By Check ................................................41 Vol No 9 Nov 2010 Off-Market Properties Can Be A Great Buy .................. 41 Vol No 8 Oct 2010 Cash For Gadgets ....................................................... 41 Vol No 4 May 2010 Does Investing In A Fixer-Upper Really Pay Off Big? ............................................. 40 Vol No 5 Aug/Sept 2009 Protecting Your Money In Tough Times ....................40 Vol No 2 March 2009 Access Your Rental Assistance Payments Online ...... 38 Vol No 7 Sept 2008 Why A Limited Liability Company Can Be A Benefit To Landlords .................................................... 37 Vol No 4 May 2007 Managing The Negative Cash Flow Problems .............36 Vol No 1 Feb 2007 Understanding The 1031 Tax Exchange ....................................35 Vol No 10 Dec 2006/Jan 2007

Fire Information Easy Fixes For Spring Water Stains ............................ 43 Vol No 4 May 2012 What To Do After A Fire? ............................................. 43 Vol No 4 May 2012 How To Prepare For Household Fires ......................... 43 Vol No 4 May 2012 Winter Is Fire Season! ................................41 Vol No 10 Dec 2010/Jan 2011 The Midnight Fire Call ..................................37 Vol No 9 Dec 2007/Jan 2008 Fire Procedure Guidelines For Residential Buildings ....................................37 Vol No 9 Dec 2007/Jan 2008

Insurance Duties in the Event of Damage or Loss ........................43 Vol No 8 Nov 2012 What if Your Rental Suffers Storm Damage? ...............43 Vol No 8 Nov 2012 What is Title Insurance? ...............................................43 Vol No 8 Nov 2012 Tenant Insurance Addendum ........................................43 Vol No 8 Nov 2012 Encourage Renters to Obtain Insurance ......................43 Vol No 8 Nov 2012

Umbrella Policies Extend Your Coverage .....................43 Vol No 8 Nov 2012 What is Title Insurance? ...............................................38 Vol No 8 Nov 2008 f Your Rental Property Burned Tonight, Would You Have Enough Coverage?” .......................... 37 Vol No 7 Oct 2007

Landlord Law 5 Ways A Tenant Can Break A Lease ....................... 43 No. 6 Aug-Sept 2012 Small Claims Court Information .....................................43 vol no 1 Feb 2012 Small Claims Court - Do The Math ................................43 vol no 1 Feb 2012 When A Tenant Refuses The Landlord Entry ................42 Vol No 8 Nov 2011 “Medical Marijuana, A Legal Opinion” ......................... 41 Vol No 7 Sept 2010 Legal Mistakes Landlords Must Avoid ........................ 41 Vol No 7 Sept 2010 How to Execute A Power Of Attorney ......................... 41 Vol No 7 Sept 2010 “What Does “”Last Month’s Rent”” Really Mean?” ....... 41 Vol No 4 May 2010 Criminal History Of Prospective Tenant What You Can Do and Cannot Do ............................... 41 Vol No 4 May 2010 Landlord’s Right Of Entry ............................................41 Vol No 3 April 2010 What To Do When You Inherit A Tenant .......................41 Vol No 3 April 2010 When Landlords Are Liable (And When They Aren’t) .............................41 Vol No 10 Dec 2010/Jan 2011 Top Legal Issues Impacting Landlords .........40 Vol No 7 Dec 2009/Jan 2010 Pay Close Attention To How Real Estate Is Titled ................................................................ 40 Vol No 5 Aug/Sept 2009

Lead-Based Paint Property Mgrs and Landlords To Face Fines Without EPA Training .................................................... 41 Vol No 8 Oct 2010 Quick And Important Reminder About Lead-Based Paint ....................................................... 38 Vol No 7 Sept 2008 New Rule To Help Stop Childhood Lead Poisoning .....40 Vol No 6 Nov 2009

Lease-Up Rental Agreements & Lease-Up ................................... 43 Vol No 7 Oct 2012 Step By Step Guide To Leasing To New Tenants .................................................. 43 Vol No. 6 Aug-Sept 2012 What Is Best? One Year Lease Or Month To Month? ........................................... 43 Vol No. 6 Aug-Sept 2012 1Using the Holding Agreement to Your Advantage ............................................38 Vol No 9 Dec 2008/Jan 2009 The Importance of Property Condition Reports .........................................38 Vol No 9 Dec 2008/Jan 2009 Application Fees: How And Why To Collect Them ........................................................35 Vol No 2 March 2006 The Rental Agreement ..................................................35 Vol No 1 Feb 2006

Maintenance Request For Maintenance & Time Limits For Making Repairs ............................................43 Vol No 8 Nov 2012 Fall Maintenance Checklist ........................................... 43 Vol No 7 Oct 2012 Preventing Heat Stress ........................................48 Vol No 5 June-July 2012 Request For Maintenance & Time Limits For Making Repairs .............................................48 Vol No 5 June-July 2012 Does Your Tenant Know How To Care For The Garbage Disposal? ........................................43 Vol No 3 April 2012 Choosing The Right Bulb For Your Rental .....................43 vol no 1 Feb 2012 Cleaning Up a Broken CFL ............................................43 vol no 1 Feb 2012 What’s Wrong With My Furnace? .................................42 Vol No 8 Nov 2011 Mildew-Proof Caulking ...................................................42 Vol No 7 Oct 2011

Rental Review – December 2012 / January 2013 • Page 13

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Remodeling: So You Thought It Was Going To Be Easy! ........................................42 Vol No 6 Aug/Sept 2011 What to do about Scratches in Woodwork ..........42 Vol No 5 June/July 2011 Make Spring Painting Easier ....................................... 42 Vol No 3 April 2011 Repairing Double-Paned Windows ...............................42 Vol No 1 Feb 2011 Painting Tips for Repaired Drywall ...............................41 Vol No 9 Nov 2010 The Handy Husband: Burner Element Failure .............. 41 Vol No 8 Oct 2010 The Handy Husband: Prevent Dryer Vent Fires In Your Rentals .......................................... 41 Vol No 7 Sept 2010 Hot Weather Painting ........................................... 41 Vol No 6 July/Aug 2010 What Is That Smell? ............................................. 41 Vol No 6 July/Aug 2010 How Safe Are The Decks On Your Rentals? ........ 41 Vol No 6 July/Aug 2010 Don’t Overlook Those Gutters ..................................... 41 Vol No 4 May 2010 Getting To The Root Of The Problem of Roots ........... 400 Vol No 5 Oct 2009 So Just How Do I Safely Relight My Furnace Pilot Light? ................................................40 Vol No 6 Nov 2009 What To Do When Good Appliances Go Bad ...... 40 Vol No 5 Aug/Sept 2009 What To Do If You Are Not Satisfied With A Construction Contactor’s Work ..........................38 Vol No 8 Nov 2008 Avoid Mechanical’s Liens From Dishonest Tenants .....38 Vol No 8 Nov 2008 10 Questions To Ask A Prospective Maintenance Workers ...................................................38 Vol No 8 Nov 2008 How Changes To Contractor RegistrationLaw Affects Landlords ..................................................38 Vol No 1 Feb 2008 What Is Resurfacing? What Are The Benefits? ............37 Vol No 8 Nov 2007

Mediation What is Mediation? .......................................................42 Vol No 1 Feb 2011 Mediation Resources ....................................................42 Vol No 1 Feb 2011 Is Mediation A Useful Tool For Landlord? .....................42 Vol No 1 Feb 2011 Mediation In Lower Income Residential Evictions ....41 Vol No 2 March 2010

Mold What To Do About Mold In Your Rental ....................... 43 Vol No 4 May 2012 Three Ways to Kill Mold Naturally.................................41 Vol No 9 Nov 2010 IRS Will Now Allow Deductions for Mold & Asbestos Removal ........................................................41 Vol No 9 Nov 2010 Understanding Mold Issues ......................................... 38 Vol No 4 May 2008 Understanding The Landlord’s Responsibility When It Comes To Mold .............................................. 38 Vol No 4 May 2008

Pest Control Reclaiming Your Home: Send Pesky Pests Packing (Mice) .................................42 Vol No 7 Oct 2011 Reclaiming Your Home: Send Pesky Pests Packing (Ants) ........................42 Vol No 6 Aug/Sept 2011 A Bed Bug Infestation Can Happen To Anyone .......... 41 Vol No 7 Sept 2010 Pest of the Month: Yellow Jackets Are Ruining My Picnic ................................................ 41 Vol No 7 Sept 2010 Here Come The Spiders! ...................................... 41 Vol No 6 July/Aug 2010 Look For Termite Swarms In Spring Weather ..............41 Vol No 3 April 2010 Hazards Of Bugs Bombs .............................................41 Vol No 3 April 2010 Natural Pest Control ....................................................41 Vol No 3 April 2010 DYI Pest Control Tips ..................................................41 Vol No 3 April 2010

Pets Creating a Profitable Pet Friendly Apartment .......42 Vol No 6 Aug/Sept 2011 Allowing Pets in Rental Property ..........................42 Vol No 6 Aug/Sept 2011

Conquering Pets Odors ........................................42 Vol No 6 Aug/Sept 2011 Dealing with a Tenant’s Barking Dog ....................42 Vol No 6 Aug/Sept 2011 A Pet Checklist for Landlords ...............................42 Vol No 6 Aug/Sept 2011 Pet Violations: A Landlord Tip ...............................42 Vol No 6 Aug/Sept 2011 “Even After A Pet’s Death, Landlords May Keep Deposit” ...............................................42 Vol No 6 Aug/Sept 2011 Sample Pet Application Form ...............................42 Vol No 6 Aug/Sept 2011 Screening Criteria for Pets ...................................42 Vol No 6 Aug/Sept 2011 Are You A Landlord With Dangerous Dogs? .........42 Vol No 6 Aug/Sept 2011 “If You’re Caught Catnapping, Your Tenants Could Dog You Out” ................................42 Vol No 6 Aug/Sept 2011 Can Landlords Charge Pet Rent? ............................... 41 Vol No 4 May 2010 Pet Lights Available .............................................40 Vol No 4 June/July 2009

Property Management Lost Keys: A Matter of Safety ....................................... 43 Vol No 7 Oct 2012 What To Do When Tenants Let Friends Move In .......... 43 Vol No 7 Oct 2012 Videotaping or Photos can Reduce Disputes ........... 43 No. 6 Aug-Sept 2012 How do You Handle Lawn Care for your rentals? ..... 43 No. 6 Aug-Sept 2012 Preventing Heat Stress ........................................48 Vol No 5 June-July 2012 Tenant Vacation Notice ........................................48 Vol No 5 June-July 2012 Death Of A Tenant ....................................................... 43 Vol No 4 May 2012 “What Does “”Last Month’s Rent”” Really Mean?” .......43 Vol No 3 April 2012 Taking Control Of Your Rental Business .......................42 Vol No 9 Dec 2011 Landlord Contact Numbers ...........................................42 Vol No 8 Nov 2011 Should You Let A Tenant Out Of A Lease ......................42 Vol No 7 Oct 2011 “Can A Landlord Boot A TenantFor Faking a “Slip and Fall” ...................................... 42 Vol No 2 March 2011 Tenants Who Hoard ...................................................... 41 Vol No 8 Oct 2010 Helping Tenants Move Out ........................................... 41 Vol No 8 Oct 2010 Dealing with Problem Tenants .................................... 41 Vol No 7 Sept 2010 What To Do When You Inherit A Tenant ................ 41 Vol No 6 July/Aug 2010 HUD Has Updated Their Occupancy Policy ............... 41 Vol No 5 June 2010 How To Decide If A Tenant Has Abandoned Your Property .......................................... 41 Vol No 5 June 2010 When A Tenant Is In The Hospital Or In Jail ............... 41 Vol No 5 June 2010 What’s Best: One-Year Lease Or Month-To-Month? .........................................................41 Vol No 1 Feb 2010 “Court Rules That Notices Must Be “Understandable”” ....................................................... 400 Vol No 5 Oct 2009 7 Tips To Do Before Turning Over The Keys To Your Next Tenant .....................................40 Vol No 6 Nov 2009 Renting To Students ............................................ 40 Vol No 5 Aug/Sept 2009 Oh! Those Unauthorized Occupants ........................... 40 Vol No 4 May 2009 Parking Lot Safety During Shopping And Revelry ........39 Vol No 1 Feb 2009 Making Tenant Move-outs As Smooth As Possible ......38 Vol No 8 Nov 2008 When A Tenant Refuses The Landlord Entry .............. 38 Vol No 7 Sept 2008 When A Landlord Needs A Property Manager ............ 38 Vol No 7 Sept 2008 How To Raise Rents .................................................... 38 Vol No 4 May 2008 Should Landlords Take Photos Of Rental Applicants? 38 Vol No 2 March 2008

RoommatesRoommate Addendum ................................................. 42 Vol No 3 April 2011 Renting to Roommates Presents Challenges .............. 42 Vol No 3 April 2011 Should You Rent To Roommates? And The Best Way To Make It Work ..................... 38 Vol No 6 July/Aug 2008

Continued on next page

Page 14 • Rental Review – December 2012 / January 2013

Screening When You Are Asked to Give References For Tenants 43 Vol No 7 Oct 2012 New Laws Impacts Screening Process .................... 43 No. 6 Aug-Sept 2012 What Is An Adverse Action Letter ............................. 43 No. 6 Aug-Sept 2012 Why Landlord Should Use A Professional Screening Company ................................................. 43 No. 6 Aug-Sept 2012 Why Your Tenant’s Rental History Will Make You Money or Cost You Money. ....................................................43 Vol No 3 How To Verify Information ............................................. 35 Vol No 8 Oct 2006 What Landlords Need To Know About Using Consumer Reports ...................................................... 35 Vol No 4 May 2006

Section 8 (Vouchers) .................................................................................... Some Benefits Of Participation In Section 8 ................37 Vol No 3 April 2007 Some Cautions About Section 8 ..................................37 Vol No 3 April 2007 Some Misconceptions About Section 8 .......................37 Vol No 3 April 2007 What Landlords Should Know About Section 8 ........36 Col No 2 March 2007

Security Deposits Can Landlords Deduct Half Of Replacement Cost From the Deposit! .................................................41 Vol No 9 Nov 2010 Don’t Let Your Tenant Clean You Out Of The Security Deposit ...............................38 Vol No 9 Dec 2008/Jan 2009 Deposit Checklist ..........................................38 Vol No 9 Dec 2008/Jan 2009 Avoiding Security Deposit Disputes .............................. 38 Vol No 8 Oct 2008 Keys To Having A Successful Security Deposit Policy ............................................................. 37 Vol No 5 June 2007

Service Animals Service Animal Clarification .......................................... 43 Vol No 7 Oct 2012 The Most-Asked Question About Service Animals ......43 Vol No 3 April 2012 What Landlords Should Know About Service Animals ............................................................35 Vol No 1 Feb 2006

Serving Notices Using A Process Server Can Be The Best Choice .......42 Vol No 8 Nov 2011 Serving Pre-Litigation Notices ......................................42 Vol No 8 Nov 2011 Certificate Gives Proof Of Mailing ................40 Vol No 7 Dec 2009/Jan 2010

Smoke Detectors Smoke Alarm Reminders ..............................................42 Vol No 9 Dec 2011 Smoke Detector Solutions ............................................41 Vol No 9 Nov 2010 Smoke Detectors: What Do You Need To Know Today? 41 Vol No 1 Feb 2010 Smoke Alarm Tips.........................................37 Vol No 9 Dec 2007/Jan 2008

Smoke-Free Housing High Demand for Smoke-Free Housing ..................... 41 Vol No 7 Sept 2010 Smoke-Free Housing: Building A Better Community Together ........................................ 41 Vol No 5 June 2010 Five Easy Steps To Make Your Property Smoke-Free ...............................................40 Vol No 2 March 2009 “Secondhand Smoke Damaged Lungs, MRIs Show” .............................................. 38 Vol No 6 July/Aug 2008 Smoke-Free Lease Addendum ............................. 37 Vol No 6 July/Aug 2007 How Landlords Can Benefit From Smoke-Free Rentals ............................................. 37 Vol No 6 July/Aug 2007

Secondhand Smoke Facts ................................... 37 Vol No 6 July/Aug 2007 Taxes How To Obtain A Transcript Of Your Past Tax Information. ...................................................43 Vol No 3 April 2012 Understanding The Alternative Minimum Tax (AMT) .................................................43 Vol No 2 March 2012 The Usual (And Not-So-Usual) Tax-Time Tips .........43 Vol No 2 March 2012 Tax Tips Especially For Landlords ............................43 Vol No 2 March 2012 Going Green May Reduce Your Taxes ..................... 42 Vol No 2 March 2011 Tax Time Doesn’t Need To Be Stress Time .............. 42 Vol No 2 March 2011 Four Steps To Lowering Your Property Taxes ............. 41 Vol No 4 May 2010 Lower Your Taxes As Property Values Fall ................. 38 Vol No 7 Sept 2008 Top Business Deduction Audit Triggers ........................38 Vol No 1 Feb 2008 What If You Are Audited And Lose? ..............................38 Vol No 1 Feb 2008 News Flash: IRS Allows Deductions For Mold And Asbestos Removal ........................................36 Vol No 1 Feb 2007 Top Ten Tax Deductions For Landlords ......35 Vol No 10 Dec 2006/Jan 2007

Utilities The Myth of Free Utilities ...............................................42 Vol No 7 Oct 2011 Don’t Get Stuck With Your Tenant’s Utility Bills ............40 Vol No 6 Nov 2009 Energy Bills And Your Tenants.............................40 Vol No 5 Aug/Sept 2009

Water Topics Drought Problems - How Dry I Am ......................48 Vol No 5 June-July 2012 Cost-Savings Tips For Victims Of Water-Related Property Damage ................................ 43 Vol No 4 May 2012 Saving On Water Damage With Preventative Maintenance ............................................42 Vol No 9 Dec 2011 Preventing a Sewer Pipe Crisis ................................... 42 Vol No 4 May 2011 Water Damage Prevention .......................................... 42 Vol No 4 May 2011 A Flood of Questions ................................................... 42 Vol No 4 May 2011 Shut-Off Valves: What Your Tenant Should Know ....... 42 Vol No 4 May 2011 Protect Your Rental Property Basement from Water Damage .................................................... 42 Vol No 4 May 2011 Saving Water With Smart Landscaping ....................... 42 Vol No 4 May 2011 Reducing Water Use Without Costly Re-Landscaping ............................................... 42 Vol No 4 May 2011 “Water, Water Everywhere: What Your Tenants Might Not Be Telling You” ............................... 42 Vol No 4 May 2011 The Handy Husband: Easy Fixes For Spring Water Stains .................................................. 42 Vol No 2 March 2011

Winter Topics A Landlord’s Ice & Snow Liability ..................................43 Vol No 8 Nov 2012 Heating Your Rental Safety .......................................... 43 Vol No 7 Oct 2012 Windstorm Q & A ...........................................................43 vol no 1 Feb 2012 Avoid Overusing Ice-melt Products on Sidewalks .........43 vol no 1 Feb 2012 Dealing With Storm Damage 42 Vol No 9 Dec 2011 A Landlord’s Winter Obligations ...................................42 Vol No 9 Dec 2011 Does Your Rental Unit Have A Chimney? .....................42 Vol No 9 Dec 2011 What Is Creosote? ........................................................42 Vol No 9 Dec 2011 Heating Your Rental Safety ..........................................41 Vol No 9 Nov 2010 Power Outage Information At Your Fingertips .......................................41 Vol No 10 Dec 2010/Jan 2011 Landlord Legal Obligations After A Storm ...41 Vol No 10 Dec 2010/Jan 2011

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Rental Review – December 2012 / January 2013 • Page 15

Al HirtSales Consultant

Jay OverholserApartment Broker

2-4 Unit Broker_________________________________________

SDS Realty, Inc509.462.9304

[email protected]

Page 16 • Rental Review – December 2012 / January 2013

The LLA Mentor Program has been established as a way to individually support our members.The Volunteers are available by phone for brief

consultations on being a successful landlord or for answers to questions. This unique method of “paying it forward” is a

way to share our hard-won information gathered over the years.

Keith Reekie ......................................................... 994-1791Jim & Margie McConnachie..............924-6716 or 999-8024 Garry Forney ........................................................ 230-3766Randy Hendricks .................................................. 456-8793Ken Zalud ..........................................467-7315 & 235-6526Karl Zacher ........................................475-6377 & 326-5151Kevin McKee ............................................. 475-4002 (new)Vicky Rosier .......................................................... 290-3215Donna McRory...................................................... 455-8513Ken Vlasak ................................................ 991-8770 (new)Roger & Linda Carney .......................................... 448-0417Stacia Routh ......................................747-1414 & 624-4343John & Laurel McKinney....................................... 535-5155Mardi Brendt ........................................................ 499-3545Mystery Couture .................................. 252-7153, 326-9774Ron Tussey........................................................... 290-6445

Want to become a Mentor? Find out how by calling the LLA office at 535-1018!

L.L.A. Mentor ProgramIn response to many requests, the L.L.A. Witness Program has been established to serve our members. The members of the Witness Committee are ready to help you if you have damage or cleaning, or suspected abandonment you may need to establish in court. Don't hesitate to call the L.L.A. member that serves in your rental's vicinity. If you have any questions, or would like to volun-teer for this program, please call Cathy Gunderson at 534-9357.Northeast: Ann Wick 475-1675Northwest: Dennis Grey 951-7326 Barbara Riley 466-1383North Sally Jacobsen 465-2313 Dwayne Phinney 466-9316 Valley Area Shawn Dolan 208-651-4076Area Wide: Margie McConnachie 999-8024 Donna McRory 455-8513 Vicky Rosier 290-3215 Connie Stacey 226-3226 Ken Vlasak 991-8770

Members Helping Members!

L.L.A. Witness Program

509.993.6934

509.226.4646

[email protected]

Rental Review – December 2012 / January 2013 • Page 17

• Clandestine Drug Lab Clean-up & Testing• Mold Abatement• Lead Renovation & Repair Training• Spill Response & Clean-up• Hazardous Waste Brokering and Identification

Cheryl Connors • (509) 344-2497 and 850-2962 • [email protected]

Let them know about YOUR business!

Want to reach landlords, top property managers and residential rental complexes throughout the Inland Northwest? Get your business into the Rental Review. Contact the LLA office at 535-1018 and find out how YOU can market to this select audience.

Page 18 • Rental Review – December 2012 / January 2013

Bertis & Wieber, LLC4202 E. Sprague Ave.Spokane, WA 99202, 509-532-0220 www.bertiswieber.com Call Vic Bertis

Cheney Real Estate Management1827 - 1st St., Cheney, WA Contact: Gary Geschke235-5000

Douglass Management815 E. Rosewood,Spokane, WA 99208Contact: Harlan Douglass 489-4260

Goodale & Barbieri Company818 W. Riverside Ave, Ste 300Spokane, WA 99201Alicia Barbieri or Pat Lewis 459-6102www.G-B.com

Homeland Investment Group, LLC6405 S. Chapman RoadGreen Acres, WA 99016Contact: Debbie [email protected]

Northeast Washington Housing Solutions55 West Mission, Spokane, WA 99201(509) 328-2953

Northern Pines Real Estate Services125 S. Washington, Newport 99156 Contact: Leslie Maki509-447-5922 [email protected]

Property Management Partners5978 Hwy 291, Suncrest Outpost #3Nine Mile Falls, WA 99026Contact: Cheryl Wagner 509-276-2175www.SpokaneRentalPartners.com

Specialty Management408 First St., Cheney WAContact: Mr. Terry Gingrich 235-4049

TG PropertiesP.O. Box 18040, Spokane, WA 99228Contact: Paula Garske 467-0946

WEB PropertiesP.O. Box 21469, 522 W. Riverside Ave., Ste. 600, Spokane, WA 99201Bill Butler, Owner [email protected]

Western Property Management111 College Hill St., Cheney, WA Contact: Tracy 235-8300

Property Managers

COIN-OPLAUNDRY ROOM

HAINSWORTH

COMPANY

534-8942E. 1911 SPRINGFIELD AVE.

We furnish new Maytag Equipment.

We install the equipment and service it better than anyone else.

There is absolutely no cost to you,in fact, we pay you.

Your tenants will love a nice looking,well maintained laundry room,

with equipment that works!

Rental Review – December 2012 / January 2013 • Page 19

Coin OperatedLaundry Equipment

For your apartment building

Cozzetto Coin-opSince 1977459-4300

319 W. 3rd • Spokane, WA 99201We furnish equipment and maintain it with

unsurpassed service!

MASONRY REPAIRS

BRICK - BLOCK - STONE - CONCRETE

Do you have loose bricks on your chimney or in other areas? Broken or cracked walkways?

Could this be a liability?

I do all types of repairs and new construction. Retaining Walls, Veneers, Paving, BBQ’s,

Walkways, Fireplaces, Planter Boxes, Mail Boxes.

Over 25 years experience in masonry

Lic.#BELTZD*9520F Bonded & Insured

DAVE BELTZ (509) 468-5197

Tom HaneyLoan OfficerFHA & Union Specialist

JP Morgan Chase Bank, N.A.Home Lending12005 E. SpragueSpokane Valley, WA 99037

Telephone: 509 358 4004Facimile: 866 651 6819Branch: 509 334 2912Cellular: 509 939 [email protected]

Did you miss your chance... ...to own a copy of the ‘Bible’ of Spokane hockey history?

If back in 2001 you missed out getting your copy of “Saturday Nights Were Special,” the ‘Bible’ of all things Spokane hockey, here’s your chance. We recently located a number

of copies in storage, so while work continues to get the newly updated, fully revised edition finished as soon as possible (sometime in 2013), why not order one of the original copies? Has your old dog-eared copy seen better days, or perhaps you loaned it out to what’s-his-name and never got it back? Or maybe you just want to get a copy for a friend? To find more information, or to place your order, visit our new website:

spokanehockeybook.com or call 509-220-8018.

Page 20 • Rental Review – December 2012 / January 2013

RANDY MOLLOTTE

Washington's Premier FlooringCompany is in

YOUR Community!

Call Matt Wagner(509) 998-9664

2709 N Felts Lane . Spokane Valley

[email protected]

926-4018 and www.ExtantRealty.com926-4018 and www.ExtantRealty.com

(509) 475-4002 • Fax: 509-747-3442

ASK FOR DAVID

Be Sure To Order Your Copy Of The Latest Washington State Residential

Rental Law Book.$12.00 for L.L.A. members or $15.00 for non-members.

Order On-Line at: www.landlordassoc.orgCall in your order to: (509) 535-1018

or mail to: L.L.A. • S. 3 Washington • Spokane WA 99201

State of Washington Residential Rental Laws ©2010

LLA

LandLord Association of the Inland Northwest “Serving The Rental Housing Industry”

The Most-Up-To-Date Source of State LTLA laws for Property Managers and Landlords.

Rental Review – December 2012 / January 2013 • Page 21

3 S. Washington Street Phone: 509-535-1018

Spokane, WA 99201 Fax: 509-535-0961

www.landlordassoc.org [email protected]

FORMS ORDER LIST: To comply with tax laws, purchase of forms is restricted to LLA Members only

Order by Phone, Fax or E-mail. Sales tax & postage (if mailed) will be added to order or you can pick it up in person.

FORMS: Prices: Packets have 20 forms or booklets each Packets of 20 Singles $ Subtotal

101: Application to Rent $9.00 _____ .55 ______ $________

105: Holding Agreement $10.00 _____ .70 ______ ________

201: Rental Contract/Lease (Required) $13.50 _____ .80 ______ ________

204: Property Condition Report I (Required) $13.50 _____ .80 ______ ________

205: Property Condition Report II $13.50 _____ .80 ______ ________ 208: Co-Signer Agreement $9.00 _____ .55 ______ ________

209: House/Duplex Rules of Occupancy $13.50 _____ .80 ______ ________

301: Smoke Detection Notices (Houses) (Required) $9.00 _____ .55 ______ ________ 302: Smoke Detection Device Notice (Apartments) $9.00 _____ .55 ______ ________

304: Lead Based Paint Form (*Required for pre-1978 houses) $9.00 _____ .55 ______ ________

305: Lead Based Paint Booklet (*Required w/ Lead Form) $9.00 _____ .55 ______ ________ 307: Pet Addendum $9.00 _____ .55 ______ ________

307A: Service Animal Addendum $9.00 _____ .55 ______ ________

308: Garage Addendum $9.00 _____ .55 ______ ________

309: Mold and Mildew Addendum (Required) $9.00 _____ .55 ______ ________ 310: Mold and Mildew Booklet (not required) $9.00 _____ .55 ______ ________

400: Smoke Free Lease Addendum $10.00 _____ .70 ______ ________

401: Crime-Free Lease Addendum $9.00 _____ .55 ______ ________ 403: Tenant Emergency Contact Information $9.00 _____ .55 ______ ________

404: Affidavit of Next of Kin $13.50 _____ .80 ______ ________

406: Roommate Addendum $13.50 _____ .80 ______ ________

501: Request for Maintenance & Permission to Enter $8.00 _____ .45 ______ ________ 503: 20-day Move Out Notice to Landlord $8.00 _____ .45 ______ ________

601: Rent Increase Notice $8.00 _____ .45 ______ ________

605: 48-hour Notice of Landlord’s Intent to Enter Premises $8.00 _____ .45 ______ ________ 800: 30-day Notice to Cure Lease Non-Compliance $13.50 _____ .80 ______ _______

801: 3-day Notice to Pay Rent or Vacate $13.50 _____ .80 ______ ________

803: 3-day Notice to Quit for Waste, Nuisance or Unlawful Use of Premises $13.50 _____ .80 ______ ________

805: 3-day Notice to Quit for Drug Related Activities $13.50 _____ .80 _______ ________

806: 10-day Notice to Comply or Vacate $13.50 _____ .80 ______ ________

806A: 10-day Notice to Pay Lease Obligations or Vacate $13.50 _____ .80 ______ ________ 807: 20-day Notice Terminating Tenancy $13.50 _____ .80 ______ ________

809: Proof of Service $13.50 _____ .80 ______ ________

900: Move-Out Reminders $9.00 _____ .55 ______ ________ 901: Cleaning and Vacating $13.50 _____ .80 ______ ________

903: Deposit Disposition $13.50 _____ .80 ______ ________

905: Notice of Storage /Abandoned Property $13.50 _____ .80 ______ ________ 1000: Washington Residential Rental Law Book: Member: $12.00 ______ Non-member 15.00 ________

________________________________________________________________________________________ Payment Method Cash Subtotal: ________ Date: ____/_____/_____ Check # ___________ Tax: .087 _________

Credit Card Postage: _________

E-Mail: _____________________ Please Bill (Payment due within 15 days)

Telephone: __________________ Total: __________

Your Name: _______________________________________________ Or Membership Name_________________________________________

Address: _____________________________________________________________________________________________________________

MC # ___________________________ VISA # ______________________________ Exp. Date: _____________ V-Number __________

You must also include the last 3-digits of the number on the back of your card in the signature area:___________ February 28, 2011

FORMS: Prices: Packets have 20 forms or booklets each Packets of 20 Singles $ Subtotal101: Application to Rent $9.00 _____ .55 ______ $________105: Holding Agreement $10.00 _____ .70 ______ ________201: Rental Contract/Lease (Required) $13.50 _____ .80 ______ ________204: Property Condition Report I (Required) $13.50 _____ .80 ______ ________205: Property Condition Report II $13.50 _____ .80 ______ ________208: Co-Signer Agreement $9.00 _____ .55 ______ ________300 Carbon Monoxide Detector Notice 12.00 _____ .70 ______ ________301: Smoke Detector/Carbon Monoxide Detector Notice $9.00 _____ .55 ______ ________302: Smoke Detector Notice for Apartments $9.00 _____ .55 ______ ________304: Lead Based Paint Form (*Required for pre-1978 houses) $9.00 _____ .55 ______ ________305: Lead Based Paint Booklet (*Required w/ Lead Form) $9.00 _____ .55 ______ ________307: Pet Addendum $9.00 _____ 55 ______ ________307A: Service Animal Addendum $9.00 _____ .55 ______ ________ 308: Garage Addendum $9.00 _____ .55 ______ ________ 309: Mold and Mildew Addendum (Required) $9.00 _____ .55 ______ ________310: Mold and Mildew Booklet (not required) $9.00 _____ .55 ______ ________400: Smoke Free Lease Addendum $12.00 _____ .70 ______ ________501: Request for Maintenance & Permission to Enter $8.00 _____ .45 ______ ________503: 20-day Move Out Notice to Landlord $8.00 _____ .45 ______ ________601: Rent Increase Notice $8.00 _____ .45 ______ ________605: 48-hour Notice of Landlord’s Intent to Enter Premises $8.00 _____ .45 ______ ________800: 30-day Notice to Cure Lease Non-Compliance $13.50 _____ .80 ______ ________801: 3-day Notice to Pay Rent or Vacate $13.50 _____ .80 ______ ________803: 3-day Notice to Quit for Waste, Nuisance or Unlawful Use of Premises $13.50 _____ .80 ______ ________805: 3-day Notice to Quit for Drug Related Activities $13.50 _____ .80 ______ ________ 806: 10-day Notice to Comply or Vacate $13.50 _____ .80 ______ ________806A: 10-day Notice to Pay Lease Obligations or Vacate $13.50 _____ .80 ______ ________807: 20-day Notice Terminating Tenancy $13.50 _____ .80 ______ ________809: Proof of Service $13.50 _____ .80 ______ ________901: Cleaning and Vacating $13.50 _____ .80 ______ ________903: Deposit Disposition $13.50 _____ .80 ______ ________905: Notice of Storage /Abandoned Property $13.50 _____ .80 ______ ________1000: Washington Residential Rental Law Book: Member: $12.00 _____ Non-member 15.00 ________

3 S. Washington Street Phone: 509-535-1018

Spokane, WA 99201 Fax: 509-535-0961

www.landlordassoc.org [email protected]

FORMS ORDER LIST: To comply with tax laws, purchase of forms is restricted to LLA Members only

Order by Phone, Fax or E-mail. Sales tax & postage (if mailed) will be added to order or you can pick it up in person.

FORMS: Prices: Packets have 20 forms or booklets each Packets of 20 Singles $ Subtotal

101: Application to Rent $9.00 _____ .55 ______ $________

105: Holding Agreement $10.00 _____ .70 ______ ________

201: Rental Contract/Lease (Required) $13.50 _____ .80 ______ ________

204: Property Condition Report I (Required) $13.50 _____ .80 ______ ________

205: Property Condition Report II $13.50 _____ .80 ______ ________ 208: Co-Signer Agreement $9.00 _____ .55 ______ ________

209: House/Duplex Rules of Occupancy $13.50 _____ .80 ______ ________

301: Smoke Detection Notices (Houses) (Required) $9.00 _____ .55 ______ ________ 302: Smoke Detection Device Notice (Apartments) $9.00 _____ .55 ______ ________

304: Lead Based Paint Form (*Required for pre-1978 houses) $9.00 _____ .55 ______ ________

305: Lead Based Paint Booklet (*Required w/ Lead Form) $9.00 _____ .55 ______ ________ 307: Pet Addendum $9.00 _____ .55 ______ ________

307A: Service Animal Addendum $9.00 _____ .55 ______ ________

308: Garage Addendum $9.00 _____ .55 ______ ________

309: Mold and Mildew Addendum (Required) $9.00 _____ .55 ______ ________ 310: Mold and Mildew Booklet (not required) $9.00 _____ .55 ______ ________

400: Smoke Free Lease Addendum $10.00 _____ .70 ______ ________

401: Crime-Free Lease Addendum $9.00 _____ .55 ______ ________ 403: Tenant Emergency Contact Information $9.00 _____ .55 ______ ________

404: Affidavit of Next of Kin $13.50 _____ .80 ______ ________

406: Roommate Addendum $13.50 _____ .80 ______ ________

501: Request for Maintenance & Permission to Enter $8.00 _____ .45 ______ ________ 503: 20-day Move Out Notice to Landlord $8.00 _____ .45 ______ ________

601: Rent Increase Notice $8.00 _____ .45 ______ ________

605: 48-hour Notice of Landlord’s Intent to Enter Premises $8.00 _____ .45 ______ ________ 800: 30-day Notice to Cure Lease Non-Compliance $13.50 _____ .80 ______ _______

801: 3-day Notice to Pay Rent or Vacate $13.50 _____ .80 ______ ________

803: 3-day Notice to Quit for Waste, Nuisance or Unlawful Use of Premises $13.50 _____ .80 ______ ________

805: 3-day Notice to Quit for Drug Related Activities $13.50 _____ .80 _______ ________

806: 10-day Notice to Comply or Vacate $13.50 _____ .80 ______ ________

806A: 10-day Notice to Pay Lease Obligations or Vacate $13.50 _____ .80 ______ ________ 807: 20-day Notice Terminating Tenancy $13.50 _____ .80 ______ ________

809: Proof of Service $13.50 _____ .80 ______ ________

900: Move-Out Reminders $9.00 _____ .55 ______ ________ 901: Cleaning and Vacating $13.50 _____ .80 ______ ________

903: Deposit Disposition $13.50 _____ .80 ______ ________

905: Notice of Storage /Abandoned Property $13.50 _____ .80 ______ ________ 1000: Washington Residential Rental Law Book: Member: $12.00 ______ Non-member 15.00 ________

________________________________________________________________________________________ Payment Method Cash Subtotal: ________ Date: ____/_____/_____ Check # ___________ Tax: .087 _________

Credit Card Postage: _________

E-Mail: _____________________ Please Bill (Payment due within 15 days)

Telephone: __________________ Total: __________

Your Name: _______________________________________________ Or Membership Name_________________________________________

Address: _____________________________________________________________________________________________________________

MC # ___________________________ VISA # ______________________________ Exp. Date: _____________ V-Number __________

You must also include the last 3-digits of the number on the back of your card in the signature area:___________ February 28, 2011

Page 22 • Rental Review – December 2012 / January 2013

BECOME A MEMBER TODAY!I hereby make application for membership in the Landlord Association of the Inland Northwest, a Washington

Corporation, and do agree to abide by the by-laws and Code of Ethics of the association. I further agree to pay the membership dues until I give written notice to the association of my withdrawal from the association.

Applicant’s name ________________________________________

Company name _________________________________________

Mailing Address _________________________________________

____________________________________________

Telephone number __________________ Work________________

E-Mail___________________________________________________

No. Of Units_______ Payment Amount $_________________

Payable By: ( ) Check; ( ) VISA; ( ) Mastercard

Acct. No__________________________ Exp. Date___/___/_____

V-Number_________________

Signature of applicant __________________________________

Date:________________________________________________

(NOTE: The V-Number is the last 3 numbers in the signature space on back of card. Thank you.)

Annual Membership Fees Units New Renewal1 -4 $115.00 $90.005-14 $150.00 $125.0015 -24 $195.00 $150.0025 - 50 $245.00 $180.0051+ $365.00 $275.00Property Management Firms $375.00 $375.00Commercial Member: $195.00*

Institution: $115.00*Includes a business card size advertisement in 10 issues of

Rental ReviewPLEASE MAIL YOUR COMPLETED APPLICATION TO:

LLA / S. 3 Washington / Spokane, WA 99201You can join online too at: www.landlordassoc.org

establish in court.• Membership Packet: Upon joining the LLA, each member receives a membership packet worth $50.00 that includes two each of our 30 legal forms and notices; Washington State Residential Rental Laws book; LLA Landlord Handbook; Legal Plan Information and referral; the LLA By-Laws; Screening Company referrals; and latest edition of the Rental Review Newsletter. The Landlord Association of the Inland Northwest is a non-profit group in existence for 40 years working together to increase residential property values through participation, education and legislation. Committee participation by all Association members is invited and encouraged! That’s how we work!

If you are not a member, join today with over six hundred landlords and become part of one of the largest landlord associations in Washington State. Contact the LLA office at 535-1018 for further information or...complete and mail the membership application below.

L.L.A.: Just what do we have to offer you?

The The Landlord Association of the Inland Northwest (LLA) offers an incredible array of

services for the landlord, all for just pennies a day.

• Office Hours: Office Open Monday thru Thursday. Monday 8 am - 4 pm, Tuesday-Thursday 8 am - 2 pm. Closed Friday. Closed Second Tues. Ea. Month Noon to 1:30 For Board Meeting• Communications: Ten issues of our 24 page newsletter – The Rental Review; Website, E-mail bulletins• Networking: Monthly dinners; Committee memberships; and State Conventions• Education: Monthly classes at no charge for members; Monthly dinner speakers; Alerts for Community Sponsored Seminars. • Legislative Representation: Your interests are monitored and championed on a local and state legislative level by the LLA Legislative Committee Members. Regular progress reports are shared in the Rental Review.

• Forms and Books: Ready access to contracts, notices, and other forms needed to protect legal rights and conduct business interests. All forms are updated and currently in compliance with Washington RCWs. They are carbonless copy ready for business. Phone, email or fax sales requests receive immediate return service by Priority Mail. LLA Office Open Monday 8-4 p.m. Tuesday-Thursday 8 a.m. - 2 p.m. Closed Friday. Closed Second Tues. Ea. Month Noon to 1:30 For Board Meeting• Legal Plan: Free consultation per tenant issue and reduced fees for professional attorney services for LLA members.• Mentor Program: Experienced landlord volunteers are available by phone for brief consultations on being a successful landlord. Hard-won information is shared first-hand member to member.• Witness Program: Landlord volunteers are ready to help you if you have damage, cleaning or suspected abandonment you may need to

The L.L.A.

Rental Review – December 2012 / January 2013 • Page 23

Abatement & Mold ServicesAble Clean-up Technologies 509-466-5255

Servicemaster Restoration ServicesGina Ferraiuolo 800-737-8994509-481-0485 [email protected]

SERVPRO of South and West Spokane509-534-0566 / Contact: Bruce Groshong

AppliancesCozzetto Coin-Op, 459-4300

Hainsworth Company, 534-8942

Appraisal ServicesRoger Trainor, Landlord Appraiser SpecialistBerg Appraisal Services, P.C.509-993-6934, fax 509-226-4646 [email protected]

AttorneysNeil Humphries, [email protected]

McMullen Law Office924-9816 - Toll Free: 800-798-9816

Rob Rowley, 509-252-5074

Steven Schneider of MurphyBantz and Bury Susan Amstadter(509) 838-4458

Eric Steven Law Office509-325-8777

Carpets & FlooringColorMaster Professional Carpet Care SuperiorNorthside: 487-3530 - Valley: 922-2628

Fashion Carpets and Flooring8619 E. Sprague, SpokaneAl Hirt. 509-928-9550

Shur Kleen Carpet & [email protected]

CarportsCarports of Washington. Inc.253-862-7556

Cleaning ServicesDomesticare Cleaning ServiceVivian Shammel 509-368-7570www.domesticare.net

McConnell Cleaning & Services509-362-5850, 509-720-9123

CollectionsAutomated Accounts, Inc. 326-2276, Scott Millsap, President [email protected] www.automatedaccounts.com

Bonded Adjustment Company509-624-5181www.bondedadjustment.com

ConstructionHomestead Construction312 S. Farr, Spokane, WA 99206Bobbie Swanson [email protected]

DraperiesAmerican Drapery & Blind Matt Wagner [email protected]

Electrical ServicesMerit Electric of SpokaneBrian Northey 509-535-3930

Environmental Services & TestingAble Clean-up Technologies509-466-5255

FinancingGlobal Credit Union509-455-2001

Spokane Teacher’s Credit UnionCheryl Connors 850-2963 and 344-2497

Fire & Water Cleanupand RestorationServicemaster Restoration ServicesGina Ferraiuolo 800-737-8994509-481-0485 [email protected]

SERVPRO of South and West Spokane509-534-0566 / Contact: Bruce Groshong

FlooringAlliance Flooring ServicesMark Sloniker [email protected]

Fashion Carpets and Flooring8619 E. Sprague, SpokaneAl Hirt: 509-928-9550

Floor Coverings InternationalMorgan Newberry, Representative509-954-5120 [email protected]

Sherwin-Williams FlooringBill Karwacki 509-879-5091Chad Ruby 509-534-2600

Gutters & SidingHuguenin Construction509-684-3426 or 684-6454

Handyman (Painting, Carpentry, Electrical, Plumbing, etc.)Thompson Handyman ServiceDave Thompson 509-218-4418

Handy HusbandJerry Hilzinger, 509-838-3684www.thehandyhusband.com

James Allen [email protected]

Heating & CoolingHurliman Heating & Air Conditioning509-891-5110www.hurlimanheating.com

InsuranceMatthew Best, Country Financial [email protected]

MasonryBeltz MasonryDave Beltz (509) 468-5197

Pest ControlEnviro Pro Pest Solution ProfessionalsRaymond VanderLouw 509-847-8240www.enviropropestsolutions.com

Plumbing & Drain ServicesAction Drain and Rooter ServiceSpokane 509- 467-1717 Valley 509-922-0959Call Ken Winston

Pipe Line Plumbing487-0835

Process Service Boston-James, LLCJames Nichols www.bjllc.biz509-991-6677

Bull Recovery ServiceJeremy Bostwick509-294-0235

Notice Pros509-868-8873 [email protected]

Real EstateExtant Realty, Inc. 926-4018Jay OverholserApartment Broker and 2-4 Unit Broker509-462-9304

Jim McConnachie-Re/Max (509) 924-6716

Martena Peterson(509) 928-1991, (509) [email protected]

Tim Todd, 509-467-2702Windermere Real Estate8601 N. Division, Spokane

RoofingJimmy’s Roofing www.jimmysroofing.com509-924-1989, 509-999-1997

Small LandlordProperty ManagementBertis & Wieber 509-532-0220Contact: Vic Bertis www.bertiswieber.com

Golden Empire RealtyContact: Ann Wick509-475-1675, [email protected]

Property Management Partners509-276-2175 Contact: Cheryl Wagnerwww.SpokaneRentalPartners.com

Sparrow ManagementNathan Batchelor 208-209-5986, [email protected]

Spokane Property Management 509-475-4002 [email protected] www.SpokanePropertyManagement.net

Tim Todd, 509-467-2702Windermere Property Managementwww.Wrents.com or Winderemerespsokane.com

SignsSIGNS NOW (Signs and Banners)Jim Lee, 928-3467 - www.signsnow.com

Sprinkler SystemsJones Sprinklers, Alex Jones 509-701-2598, [email protected]

StorageValley Self Storage924-8467

Tenant ScreeningACRAnet, Inc. Cole Hockett 324-1350

Airfactz Screening & Reporting ServiceLisa Treppiedi, www.airfactz.com509-928-0229 – 800-729-7776

Bonded Data Research CompanyDennis Dillin 509-755-8200www.bondeddataresearch.com

TileFashion Carpets and Flooring8619 E. Sprague, SpokaneDennis Runolfson 509-928-9550

TowingRouse’s Towing & Recovery325-4594 800-735-0398

Service DirectoryFor direct links to our service providers go to www.landlordassoc.org

Become a commercial member of the LLA and market your business to hundreds of landlords and thousands of properties across the Inland Northwest. For info call: 509-535-1018 or visit: www.landlordassoc.org.

Page 24 • Rental Review – December 2012 / January 2013

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Your Connection to Luxury Apartment Living

(509) 489-4287 www.cedarpropertymgmt.com

CEDAR PROPERTY MANAGEMENT

RENTAL CLEAN-UPMAINTENANCE

[email protected]

Contact: James Allen

                             Solving  Electrical  Problems  with                                      Quality  Service  Since  1982                              Brian  Northey,  Service  Dept  Mgr                                                      (509)535-­‐3930                                  [email protected]  

Avista Rebates are significant,call now for a Lighting Efficiency Retro-fit Quote

• Leases & Evictions• Real Estate Closings/Transactions• Litigation & Bankruptcy Claims• Landlord-Tenant Mediation Services

Steven Schneider, Esq.Susan Amstadter, Esq.

Murphy, Bantz & Bury, PLLC

[email protected]


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