ReplayDIRECTOR PresentationAutomate 30% of the Software LifecycleJonathan Lindo, Founder, VP of Products & Technology

Replay Solutions Confidential

Replay Solutions Overview

• Founded in 2004– Based in Redwood City, CA

• Series-B Venture Backed• Unique Technology

– 12 patents (3 issued, 9 pending)

2. No setup of servers, DBs or load required

ReplayDIRECTOR – Key Benefits

Private & Confidential

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3. Guarantee live reproduction

1. Automate data collection

When a defect occurs, Replay will…

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Replay bridges Dev, Ops, QA & Support

Dev

QA

Ops

Support

Defect Tracker

Customers across multiple verticals…

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QA

Support

Dev Team

Database

Database

Database

Caching Service

Account Services

External Services

JMS ServerAuthentication Server

LDAP Server

EnterpriseApplication

Application Surveillance Records Everything

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Operations

QA

Support

Dev Team

Database

Database

Database

Caching Service

Account Services

External Services

JMS ServerAuthentication Server

LDAP Server

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Replay on a Single Workstation, Anywhere

EnterpriseApplication

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• Automated issue data collection• Reproduce live app code execution• 100% Fidelity• No servers, database, load required• Guaranteed issue reproduction in seconds

Rapid Application Diagnostics

HTTP Transactions

Logs

Database Queries

Exceptions

Repl

ayLI

GH

TNIN

GCritical Events

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“Time Machine” Event Amplification

HTTP Transactions

Logs

Database Queries

Exceptions

Repl

ayLI

GH

TNIN

GCritical Events

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Missing Data can be collected after the fact

“Execution Recording” Overhead

Private & Confidential

Recording CostsMemory Overhead 5% - 8%CPU Overhead 1% - 28%Recording Data Size ~2GB / 100,000 Transactions

• Memory and CPU Overhead varies by application • Recordings are streamed, similar to YouTube delivery

ReplayDIRECTOR captures byte-code execution at run-time.

Replay Use Case - Dev and QA

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QA Dev Team

Web AppQA discovers defect1

Replay creates defect report with Recording attached

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Recording captures and ‘marks’ Issue

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Dev repros issue with live execution, locates

root-cause and fix

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Replay Use Case - DevOps

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Operations

Dev Team

Web AppMonitoring tool detects

‘P1’ Production issue

Operations sends complete recording of

issue to Dev

Dev repros production issue with no setup req’d,locates root-cause and fix

Recording turned ON.Issue captured and ‘marked’ by Replay

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Introscope

Replay Use Case – ISV Customer Support

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Support Dev Team

Support communicates recording of issue to Dev

Recording turned on.Issue captured &

uploaded remotely by Replay

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2Customer Site

Web AppSoftware failure occurs

at customer site. SLA compromised!

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Support CloudDev repros customer issue

with no setup req’d,locates root-cause and fix

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JIRA Integration

Private & Confidential

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ReplayDIRECTOR Architecture

App Servers Cloud Servers

Ops, Dev, QA, SupportEnd-Users, Testers

ALM, APM ToolsWeb Browser

ReplayDIRECTOR Architecture

SERVER

Web App

RECORDER

Eclipse IDE, etc.

ENGINE

PLUG-IN CONNECTOR

ALM, APM ToolsWeb Browser

Eclipse IDE, etc.

ENGINE

PLUG-IN CONNECTOR

Web App

RECORDER

SERVER

ReplayDIRECTOR Recorder

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• Byte-code instrumentation agent• Records only inputs, overhead low, invisible to app• Turn recording on/off dynamically• Markers tag issues/failures for later Replay

• Sun JVM 1.5 or later• Tomcat, JBoss, WebLogic - Windows, Linux

Web App

RECORDER

ALM, APM ToolsWeb Browser

Eclipse IDE, etc.

ENGINE

PLUG-IN CONNECTOR

Web App

RECORDER

SERVER

ReplayDIRECTOR Server

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• Repository & Dashboard for Recordings• Web-based, Secure access control• Encrypted recording storage

• Google-like defect searching• Hosted On-Demand, or On-Premise• Runs on Windows, Linux*

SERVER

ALM, APM ToolsWeb Browser

Eclipse IDE, etc.

ENGINE

PLUG-IN CONNECTOR

Web App

RECORDER

SERVER

ReplayDIRECTOR Replay Engine

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• Replay Virtual Container• Software code execution runs during Replay/100% fidelity• Live debug, profile, analyze, monitor during Replay• Increase logging levels on Replay

• Jump to any point in the recording• No setup of servers, database, load required• Source-code level debugging on Replay• Eclipse IDE Plug-in for seamless developer workflow

Eclipse IDE, etc.

ENGINE

ALM, APM ToolsWeb Browser

Eclipse IDE, etc.

ENGINE

PLUG-IN CONNECTOR

Web App

RECORDER

SERVER

ReplayDIRECTOR Browser Plug-in

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• Optional component• Captures & records client-side user experience• Provides visual context for Replay

• Plug-in for IE 6, 7, 8, 9, Firefox 2, 3, 4, 5

PLUG-IN

ALM, APM ToolsWeb Browser

Eclipse IDE, etc.

ENGINE

PLUG-IN CONNECTOR

Web App

RECORDER

SERVER

ReplayDIRECTOR Connector

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• REST API integrations with ALM, APM, Security tools• Replay detects problems automatically• Creates defect reports in JIRA, Quality Center

• Introscope can ‘mark’ issues for quick playback• Security scanners ‘mark’ vulnerabilities• Recordings linked, issues reproduced anywhere

ALM, APM ToolsCONNECTOR

Introscope

Recognized as a Game-Changing Technology…

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“We agree with Replay Solutions' view that when examining application code for failures, there is no substitute for executing it while re-creating the conditions causing failure.” Vishy Venugopalan, Sr. Analyst

“It’s something that nobody inside or outside our industry has been able to solve. We refer to it almost as magic.” Steven ‘Mick’ Giles, Worldwide CTO, EA

“Replay delivers immediate value and satisfaction. Every organization can benefit from Replay technology.”Theresa Lanowitz, Analyst, voke

• 20 Licenses, 1 year for $10,000

• Pilot Includes– Professional Installation– Full 24/7 Support– On-site Training Course (1/2 day)– ROI Metrics showing value to your Organization– $10,000 Discount on future licenses*

Replay Pilot Process – Prove ROI Value

Private & Confidential

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Rapid Analysis is Critical, but data is missing!

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Web ApplicationServer

FATAL: [06/Apr/2010 02:31:28] IP address 77.123.79.148 found in DNS blacklist FATAL: [06/Apr/2010 02:31:34] IP address 95.180.18.77 found in DNS blacklist SORBS ERROR: [06/Apr/2010 02:31:35] IP address 87.116.205.175 found in DNS blacklist SORBS DNSBL, mail from …

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Critical DataNot Captured!

Logging Levels

FATAL

ERROR

WARN

INFO

DEBUG

Go Back in Time… Retrieve Critical Data

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Web ApplicationServer

FATAL: [06/Apr/2010 02:31:28] IP address 77.123.79.148 found in DNS blacklist FATAL: [06/Apr/2010 02:31:34] IP address 95.180.18.77 found in DNS blacklist SORBS ERROR: [06/Apr/2010 02:31:35] IP address 87.116.205.175 found in DNS blacklist SORBS DNSBL, mail from …

WARNING: [06/Apr/2010 02:31:28] IP address 77.123.79.148 found in DNS WARNING: [06/Apr/2010 02:31:34] IP address 95.180.18.77 found in DNSINFO: [06/Apr/2010 02:31:35] IP address 87.116.205.175 found in DNS blacklist DEBUG: SORBS DNSBL, mail from [06/Apr/2010 02:32:57] IP addressDEBUG: SORBS DNSBL, mail from [06/Apr/2010 02:32:57] IP address 74.77.70.88

View detailed Log Messages after the Event during Replay

Logging Levels

FATAL

ERROR

WARN

INFO

DEBUG

Multi-threading & Race Condition Detection

ReplayDIRECTOR

Thread A

Thread B

Shared Resource

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Interrupt & Callback Handling

Web Application

JVM

Operating System, CPUs, System Hardware

ReplayDIRECTOR

Proxy Callback Handlers

ApplicationCallback Handlers

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QAQA

Support

Dev Team

Database

Database

Database

Caching Service

Account Services

External Services

JMS ServerAuthentication Server

LDAP Server

Support

Dev Teamn-TierApplication

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Today: Complexity is the rule.

n-TierApplication

Operations

Replay Core Technology (C++)

Application Run-time (JVM, x86, .NET, PHP Zend, Ruby Rails)

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Software Application(Java, C++, .NET, Ruby, PHP)

Operating System (Windows, Linux, Solaris, AIX, HPUX, zOS, etc)

ReplayDIRECTOR™ Technology

ReplayAgent C/C++

ReplayAgent Ruby

ReplayAgentJava

ReplayAgent PHP

ReplayAgent .NET

Generic record/replay principals applied to multiple platforms

ApplicationRecord

Replay Virtual Container

Private & Confidential

Replay Virtual Container runs code during Replay

App is running during Replay.Replay records app inputs only.

Perform any diagnostics or debugging.No source code changes.

Replay

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Application

App Execution Replaying Execution

The Problem: APM vs. Deep Diagnostics Trade-offs

APMWeb Transactions

End User ExperienceCPU and Memory

Deep Diagnostic ToolsDebug Traces

Performance ProfilingDatabase Timings

Stack TracesMemory Leak Analysis

Code Coverage

Diagnostic

sAPM

APM and Profiling Tools Provide a High Level View…Deep Diagnostics Require Higher Overhead…

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ReplayLIGHTNING provides the complete picture

• ReplayLIGHTNING– Lightweight Monitoring to Identify critical events– Access to deep Record/Replay data on-demand– Built for QA, Developers, Operations and Support

– Combines Rapid Application Diagnostics with patented deep record/replay technology

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ReplayLIGHTNING New Features

• Rapid Application DiagnosticsCapture critical execution events for quick problem detection

• Performance ProfilerUncover application bottlenecks and hotspots

• Memory Leak LocatorDiscover the root-cause & origin of memory leaks in source code

• Code Coverage AnalyzerDetermine which code is not being run, see complexity hotspots

• Event AmplificationAccess any event data after the fact with “Time Machine”-like ability

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