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Universiti Teknologi Mara
PET’S HOUSE
September 2011 – January 2012
GROUP MEMBERS:
NAZIHAH BT MOHD ZAID (2010861136)
NOR AMIRA ADILA BT A.RAHMAN (2010877606)
NURUL NADIAH BINTI AHMAD NAZRI (2010242168)
ENT 300
AC220 3H
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CONTENT
1.0 INTRODUCTION
1.1 Executive Summary
1.2 Purpose
1.3 Business Background
1.4 Owner’s Background
2.0 ADMINISTRATION PLAN
2.1 Organizational Chart
2.2 Lists of Administrative Personnel
2.3 Schedule of Tasks and Responsibilities
2.4 Schedule of Remuneration
2.5 List of Office Equipment and Supplies
2.6 Administration Budget
3.0 MARKETING PLAN
3.1 Profile of Services
3.2 Target Market
3.3 Market Size
3.4 Competition
3.5 Market Share
3.6 Sales Forecast
3.7 Marketing Strategies
3.8 Marketing Budget
4.0 OPERATIONAL PLAN
4.1 Operational Process
4.2 Process Flow Chart
4.3 Capacity planning
4.4 Lists of Equipment
4.5 Layout Plan of Operational and Office
4.6 Overhead Budget
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5.0 FINANCIAL PLAN
5.1 Project Implementation Cost
5.2 Sources of Financing
5.3 Table of Depreciation
5.4 Loan Amortization Schedule
5.5 Hire Purchase Repayment
5.6 Cash Flow Pro Forma
5.7 Profit and Loss Pro Forma
5.8 Balance Sheet Pro Forma
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1.0 INTRODUCTION
We are planning to form a partnership business which consists of three
partners. We decided to provide services for pets and pet’s owner to make their life
easier in handling the pets. The name of our company is ‘PET’S HOUSE’. It shows
that our highest priority is to give genuine care and comfort our ‘patient’ and pet
resort guest so that they feel like home. ‘PET’S HOUSE’ is located at a shop lot in
Saujana Impian, Kajang. The business will start the fully operation on 1st Jan 2012.
1.1 EXECUTIVE SUMMARY
PET’S HOUSE is a full service animal facility dedicated to consistently providing
high customer satisfaction by rendering excellent services, quality pet care, and
furnishing a fun, clean, enjoyable atmosphere at an acceptable price. We will
maintain a friendly creative work environment which respects diversity, ideas, and
hard work.
The timing is right for starting this new venture. Animals are playing a large role in
our lives, and working people are choosing to provide them with a good life. Loving
families with active pets and an active conscience are in search of better lives for
their pets and peace of minds for themselves, causing busy animal lovers to flock to
an ever-growing number of animal day care facilities across the nation. For customer
convenience, in addition to day care, PET’S HOUSE will include overnight care,
wash your own pets, pets grooming, animal wellness, pet portraits, gift and pet
specialty product, all in one facility.
To achieve our objectives, PET’S HOUSE is seeking RM 230,000. This amount
did not include the money received from entrepreneur fund from Bank Negara
Malaysia under Entrepreneur Fund Scheme amount RM 100,000 and all the partner
contribution of RM 80,000. This loan will be paid back from the cash flow of the
business within seven years, collateralized by the assets of the company, backed by
personal integrity, experience and a contractual guarantee from the owner. Start up
cost will be used to purchase fixed asset of RM 100,000. The remainder will be used
for supplies, advertising, and cash on hand.
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1.2 PURPOSE
The business plan is specially prepared for bankers and suppliers to convince
them about our business in order to raise capital and obtain support for the venture.
The purpose of the business plan is to seek for a business loan of RM120, 000
in order to launch the operation of our business ‘PET’S HOUSE’. The ‘PET’S
HOUSE’ start-up cost will be approximately RM300, 000 which will include the rent
of the shop lot, buying the assets and other expenses associated with the opening of
the business. The assets needed to run the business are animal cages, pet’s spa
equipments, medical equipments, accessories, and animal’s food.
The other alternative to raise fund is by the help from the government
agencies such as Bank Kerjasama Rakyat Malaysia which offered Youth Business
Scheme. Bank Negara in addition also offered a scheme called ‘New Entrepreneurs
Fund 2’. The aim the scheme is offered to help the new entrepreneurs to start the
business either a new business or develop an existing one. All the amount of loan
borrowed will be settle down within 7 years time.
1.3 COMPANY BACKGROUND
Our main service is to provide personal service in beautiful surrounding to
ensure that the ‘PET’S HOUSE’ is your pet’s home. Our company is planning to
offer variety types of services such as pet’s care, sales and provide animal’s
equipment, treatment, provide services from the veterinarians and pet’s spa. All the
service is only offer to several types of animals like cats, dogs, sugar gliders, rabbits,
hamster, and tortoise. We choose to provide the service to this group of animals
because this group of animals are the most preferable pets among the pet lovers in
Malaysia. This decision also takes into the consideration of result from a survey
made by us toward residential area nearby.
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As a new company in this industry, we chose to form a business in the form
of partnership. This is because this form of business is easy to set u a few formalities
and easier to secure financial assistance from financial institution compared to sole
proprietorship. There are several advantages to form a business in partnership such as
equity can be increase through enlisting additional partners. Second, business risk
can be reduced and distributed among partner and the third is in case of losses, each
partner will share the burden equally according to the capital contributed in the
business. In addition, a lot of ideas, talents, and skills can be pooled together for
better management and the responsibility of managing and handling the business can
be divided equally among partners.
Our company’s strengths are, we are providing more variety of new services
to pets and pet’s owners compare to our competitors in this industry. The
introduction of some new services such as the delivery of pets if the owner did not
have time to come and take the pets and we will be collaborated with the
veterinarians from the government hospital that will help us in managing the pets.
Moreover, our company is located at a strategic area where many residential area
nearby. These will attract the pet’s owner to choose us to handle their pets as they do
not have to go far to get treatment for their pets. Other strength is, we are linked to
several government agencies which are related to our business. These will help us in
managing our business so that the business is running smoothly.
Our weakness is, we are maybe affected by some bad issues that occurred recently
like the ‘PET KNODE’ issue. This issue will make the pet’s owner be aware to send
their pets to our shop to get treatment. To overcome this issue, we will give free
treatment or services to 50 first customers that come to our shop. By doing this,
customers can value our service through what they are experienced during receiving
the service from us. As the result, we might get good perception from our potential
customers. Another issue is, to employ employees that have experienced in handling
pets and lacking of pet’s care skill. To overcome this problem, the employees
employed will be sent for training regarding to pets care and so on. When the
employees have the knowledge on how to handle the pets at the shop, these will
result in efficiency.
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1.4 OWNER’S BACKGROUND
This company is set up by three partners. Below are the details of the three
partners.
Name Ayu Sarah binti Roslan.
Age 28 years old.
Address No 28, Jalan Galaxy, Taman Perumahan Kuching, Kajang,
Selangor.
Telephone No 010 – 4467000.
Status Married.
Relevant Qualification Graduated from Putra University of Malaysia (Bachelor In
Veterinary).
Working Experienced Currently work as veterinarian at Hospital Kajang.
Name Nora Elena binti Jason Abdullah.
Age 27 years old.
Address 4B-08-57,Green Condominium, Petaling Jaya,Selangor.
Telephone No 017- 3663663.
Status Single.
Relevant Qualification Graduated from MARA University of Technology
(Bachelor in Business Administration).
Working Experienced Worked as Marketing Executive at AEON BHD.
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Name Hannah Irwan.
Age 25 years old.
Address 2-3-4, Riana East Condo, Wangsa Melawati, Kuala Lumpur.
Telephone No 013 – 3369312.
Status Single.
Relevant
Qualification
Graduated from MARA University of Technology (UiTM)
(Bachelor in Accounting).
Post Graduate Student at National University of Malaysia
(Master in Business Administration).
Working Experienced Currently work with Maybank Bhd.
2.0 ADMINISTRATION PLAN
As a pets care centre we also have our own mission and vision that we must to achieve during run the business.
2.0.1 Mission
The mission of Pet’s House is to provide genuine care and comfort of our customers .We exist to attract and maintains customers as well as 10% in 3 years. When we adhere to this maximum, everything else will fall into place. Our services will exceed the expectation of our customers and give services at reasonable price.
2.0.2 Vision
To be among the highest quality pets care centre in Kajang within 8 years and have a branch for every state in Malaysia for the next 20 years.
2.0.3 Objective
To create superior value with customers and image in first 3 years. To develop sustainable, profitable start-up business.
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2.1 ORGANIZATIONAL CHART
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MANAGER
ADMINISTRATIVEMANAGER
MARKETINGMANAGER
OPERATIONMANAGER
VETERINARIAN
VETERINARIAN
ASSISTANT
SHOP ASSISTANT
CLEANER
FINANCIAL MANAGER
2.3 LISTS OF ADMINISTRATIVE PERSONNEL
POSITION NO. OF STAFF
Manager 1Administrative Manager 1
Marketing Manager 1
Operation Manager 1
Financial Manager 1
Veterinarian 1
Veterinarian Assistant 1
Shop Assistant 2
Cleaner 2
*Operation hour at 10 am – 9 pm (Monday to Friday)
10 am – 5 pm (Saturday to Sunday)
2.4 SCHEDULE OF TASK AND RESPOSIBILITIES
POSITION TASKS AND RESPONSIBILITIES
Manager To plan, implement and control the overall management of the business.
To plan monitor the strategic progress of the business.
To be accountable for the overall performance of the business.
Administration Manager Recruit worker Arrange the worker line and do
specification duties for worker due to their position.
Make task schedule for staffMarketing Manager To plan strategic marketing Operation Manager Control the service processFinancial Manager To prepare financial statement and express
opinionVeterinarian Do health checking on pets that is left
overnightVeterinarian Assistant Help the veterinarian to do her dutiesShop Assistant Refill the stocks to be soldCleaner Make sure the shop in clean condition
2.5 SCHEDULE OF REMUNERATION
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POSITION NO
MONTHLY SALARY
(RM)
EPF11%(RM)
SOCSO2%
(RM)
TOTAL AMOUNT
(RM)
Manager 1 3000 330 60 3390
Administrative Manager
1 2000 220 40 2260
Marketing Manager
1 2000 220 40 2260
Operation Manager
1 2000 220 40 2260
Financial Manager 1 2000 220 40 2260
Veterinarian 1 1200 132 24 1356
Veterinarian Assistant
1 700 77 14 791
Shop Assistant 2 1400 154 28 1582
Cleaner 2 1100 121 22 1243
2.6 LISTS OF OFFICE EQUIPMENTS AND SUPPLIES
Items Quantity Price/Unit (RM) Total (RM)Computer 1 3000 3000
Stationery 1 set 60 60
Telephone 1 40 40
2.7 ADMINISTRATION BUDGET
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Items Fixed Asset(RM)
Monthly Expenses(RM)
Other Expenses(RM)
Land & Building 230000
Furniture 80000
Fixtures & Fitting 5000
Equipment 3000
Salary ( EPF & SOCSO)
1450
Rent 2400
Utilities 500
Office Supplies 100
Business Registration 2000
Business Licence 5000
TOTAL 318000 4450 6000
3.0 MARKETING PLAN
Marketing is the process of planning and executing the conception, pricing,
promotion, and distribution of goods, services, and ideas to create exchanges with
targets groups that satisfy customer and organizational objectives.
Before we sell the product or services, we need to study the basic needs and
wants of customers. It is because the main objective of marketing concept is
customer satisfying. To satisfy the customers, the good should be easy to get on the
time when it is needed. Besides, the price should be reasonable. If not, sales will be
decrease and not expand.
The major concept of our company is to sell the effectiveness and also to satisfy
needs and wants by customer as well as contributing towards profit for the business.
The major function of these marketing plan are buying, selling, transportation,
storing, grading, financing risk, and gathering information on the customer’s needs.
3.1 PROFILE OF THE SERVICES OFFER
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General Services
i. Day care – provided only during the office hour
ii. Overnight care – leave your pets as long as necessary for 24 hour care and
attention
iii. Gift shop – provide specialty pet- related gifts
iv. Wash your own pet – provide tubs, brushed, safe shampoo, dryer, apron for
client who bring their pets in to wash.
v. Pet portraits – On- site portrait opportunities.
Medical Services
i. General Treatment
ii. Breeder and Mating services
iii. Urine analysis
iv. Dental services
v. General treatment
Pets Food and Accessories
i. Basic food – Friskies, Wellpets, Pedigree, Alex, Ono
ii. Healthy food - Regal or Premium Edge
iii. Supplement - Blackwood, Cat Eyes, oxbow, 8 in 1 rabbit vita
iv. Collar, leash
v. Toys
Pet Fashion Boutique
i. T- shirt, dress,
ii. Hood and Shoes and stocking
iii. Jackets and coats
iv. Shoes and stocking
v. Carrier/ porch
Professional Grooming and Spa
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i. Brushing and bathing
ii. Trim and styling
iii. Pet massage
iv. Spa treatment and service (aromatherapy, hydro-massage, doggy facial, fur
colouring, pet pawdicure, teeth brushing, doggy workout)
v. Pets skin consultation
Pet Wellness
i. Dogs and cats training
3.2 TARGET MARKET
We will not be successful waiting for the customer to come to us. Instead, we
must focus on the specific target market segments whose needs match our offering.
Focusing on targeted segments is the key for our future. We are targeting based on
four basis of segmentation which are demographic, geographic, psychographic, and
behavioural.
Demographic :
Our target market consists of pet’s owner that have the financial capabilities
to care for their pets in an elaborate manner. Most will be from double income homes
with high profile jobs that require an extensive amount of time away from the home.
Our target market consists of men and female primarily between the ages of 35 and
65. They live in the upscale suburbs surroundings the metropolitan area. Our market
segment customers will lead a lifestyle in which their pets play a large part and these
pets are often seen as “children” by their owners
Geographic :
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We have chosen our target market because they own the pets and have the
ability to afford a service. We are aware that our service is an extra in life, not a
necessity. We anticipate and expect to cater to the upper- class citizen within our
geographical area. We chose this group because they are most likely to have pets
who would consider a member of the family. Considering the rise in income and
population, coupled with the increased spending for pet-related item and services, the
demand for pet services can only increase.
Psychographic :
Our company target is depends on the personality of our customers whether
he or she likes to have pets or not. This is important because if less people like to
have pets, we will incur loss for this business.
3.3 MARKET SIZE
Our market size at the beginning is situated at Saujana Impian Kajang,
Selangor Darul Ehsan. The location of the business is near to the city. The great
decision in choosing the locations is for customers convenient to obtain the services
from us especially for customer around Kajang, Cheras and Bangi.
We divided our customer into 3 categories. There are local people, small
retailer, and people out of Kuala Lumpur.
We make assumption that local people will demand for services compared to
small retailer and people out of Kuala Lumpur that will demand for more other
services provided. The calculation of our market size is based on the following:
Market Segment Location
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Local People In the area of Kajang.
Small Retailer In the area of Kajang.
Out of Kuala Lumpur and
Selangor.
People Out of Kuala Lumpur Out of Kuala Lumpur and
Selangor.
1. Local People:
-Number of Local People per month: 55
-Amount Spend For Each People: RM 450
-Market Size: RM 24,750
2. Small Retailers:
- Number of Small Retailer per month: 35
-Amount Spend For Small Retailer: RM 550
-Market Size: RM 19,250
3. People Out of Kuala Lumpur And Selangor:
- Number of Local People per month: 30
-Amount Spend For Each People: 400
-Market Size: RM 12,000
Total Market Size:
= RM 24,750 + RM 19,250 + RM 12,000
= RM 56,000
3.4 COMPETITION
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ADDRESS WEAKNESSES STRENGTH
Chong And Wong Enterprise.
16A, Jalan 1/7, Bandar Teknologi Kajang, 43500, Semenyih, Selangor.
- Too expensive.
- Not strategic
location.
- Near to junk yard.
- Establish company.
- Have many
branches.
- Good
infrastructures.
Everise Veterinary Clinic.
16, Jalan KP1/3, Kajang Prima, 43000 Kajang, Selangor.
- Too expensive.
- Live stocks do not
properly taken care.
- Parking problems.
- Have many loyal
customers.
- Offer variety of
services.
- Good in managing
the company.
Reliance Veterinary Clinic & Surgery.
No. 8, Jalan Seksyen 1/18, Taman Kajang Utama, 43000 Kajang Selangor.
- Staff did not have
knowledge in pet’s
care.
- Parking problems.
- Limited services
provided.
- Have many
branches.
- The shops look
attractive.
- Strategic location.
ST. Angel Animal Medical Centre (Kajang Sdn Bhd).
No. 20, Jln Desa Bunga Raya, Desa Bunga Raya 43000 Kajang Selangor.
- Not strategic
location.
- Too expensive.
- The premise didn’t
look attractive.
- Establish company.
- No parking
problem.
- High quality of
services.
3.5 MARKET SHARE
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No. Name And Address Of
The Business.
Before Entering
The Market
(per month).
After Entering The
Market ( per month).
% RM % RM
1 Chong And Wong Enterprise.
16A, Jalan 1/7, Bandar Teknologi Kajang, 43500, Semenyih, Selangor.
35 19,600 33 18,480
2 Everise Veterinary Clinic.
16, Jalan KP1/3, Kajang Prima, 43000 Kajang, Selangor.
20 11,200 18 10,080
3 Reliance Veterinary Clinic & Surgery.
No. 8, Jalan Seksyen 1/18, Taman Kajang Utama, 43000 Kajang Selangor.
20 11,200 14 7,840
4 ST. Angel Animal Medical Centre (Kajang Sdn Bhd).
No. 20, Jln Desa Bunga
Raya, Desa Bunga Raya
43000 Kajang Selangor.
25 14,000 21 11,760
5 Pets House,
16, Jalan Impian Perdana 1, Saujana Impian, 43000 Kajang, Selangor.
- - 14 7,840
TOTAL 100 56,000 100 56,000
3.6 SALES FORECAST
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Estimates Sales Of The Pets House For The Year 2012.
MONTH ESTIMATES SALES (RM)
January 56000
February 76230
March 78900
April 78900
May 86980
June 83456
July 85732
August 81900
September 93210
October 78900
November 75347
December 88900
Total 961455
ESTIMATES SALES OF PETS HOUSE FOR THE SECOND AND THE THIRD
YEAR (2013, 2014)
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Estimated sales for the year 2013 Increase by 20%*
RM 1,153,746
Estimated sales for the year 2014 Increased by 35%*
RM 1,298,654
*based on the first year sales
3.7 MARKETING STRATEGIES
Our marketing strategy is a simple one: satisfied customers are our best
marketing tool. When a customer leaves our business with a happy pet knowing that
it has a fulfilled day, our name and service will stand on its own.
3.7.1 SERVICES STRATEGIES
Offer several multiples services, 24 hour care and customers convenient at
one location.
All the customers will be treated equally
Emphasize the customers satisfaction
3.7.2 PRICING STRATEGIES
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Pricing varies on the size of the pets, condition of the cost, behaviour of the
pets, and service desired.
Exception are made for the elderly, behaviorly challenged, disabled or other
pets that may become overly stressed while being groomed.
PET HOUSE will be priced at the upper edge of what the market will bear,
competing with similar types of services in the area.
Competitive and affordable
Below are the price guidelines for pets of average size and behaviour,
groomed on a regular basis.
CATS LARGE DOGS (50 – 90 lb)
RM 45 Bath/ Brushout / standard lion
clip if desired.
RM 55 Bathing shorthair
RM 65 bathing long hair
RM 75 clipping
RM 80 + extra styling breeeds
SMALL DOGS (up to 20 lb) EXTRA LARGE DOGS
RM 40 bathing RM 55 minimum shorthair
RM 45 clipping RM 70 minimum longhair bath
RM 50 extra styling breeds RM 90 minimum heavy coat breeds
MEDIUM DOGS
RM 45 bathing
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RM 55 clipping
RM 65 + extra styling breeds
3.7.3 DISTRIBUTION STRATEGIES
We are providing our services directly to our customers in our shop
This will make us more focus on customer’s demand
sellers customer
sellers small retailer
3.7.4 PROMOTIONAL STRATEGIES
We will host a open house with a business card drawing for one free service.
We will offer discount after a specified number of visits for the six months to
establish a client base.
For examples
a. 10 times wash your pets = one free day care visits gift certificate
b. 10 times day care visits = one free overnight visit gift certificate
c. 10 times overnight visit = one free wash your own gift certificate
d. Giving promotional item such as Frisbees, collar, mugs ,etc with our
business logo imprinted to 3months loyal customers
e. Multiples pets from the same family = family discount rate
Our other promotional strategies are
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Signboard – for premises
Business cards – provide business cards so that customers can easily
can make appointment to get the services offer
Advertising brochure – distribute to large businesses for bulletin
board,
Offering 10% discount for a limited time to build a client base.
Direct mail will be sent to registered pets owners in the Kajang area..
Brochure – distribute to residential area nearby, National Zoo, local
veterinarians, and suppliers
Web page creation - platform for customers to know about our
business.
3.8 MARKETING BUDGET
Estimation of marketing expenses
Item RM
Transportation(motor vehicle) one-off payment RM 26,000.00
Signboard (2 units) one-off payment RM 317.00
Business card RM 153.90
Promotional Item RM 432.00
Advertising Brochure RM 250.00
Brochure RM 357.00
Total RM 27, 509.90
4.0 OPERATIONAL PROCESS
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Pet’s House wants to set itself apart from other animal service facilities that may
offer one or two types of services. The focus of Pet’s House is its day care and
overnight care service. However, the services we provide will be above and beyond
what our competitor can offer. We will offer wide range of services to the selected
pets which are cat, dog, rabbit, hamster, sugar glider and tortoise. Services are as
follows :
1. Day care.
Customer can just walk-in our store and left their pets for us to care until they
come back from work. For cats, dogs and rabbits, we will put the pet in a
cage called ‘house’. Every ‘house’ has a clean atmosphere and contains a toy
so that pets will feel comfortable. Then, we will feed, wash, and groom the
pet once a day. For other type of pets, we will monitor their food and cleans
their cage. This service is only provided during the office hour.
2. Overnight care
This service is provided for pet’s owners that need to leave their pets for a
longer time due to reasons that cannot be avoid such as if they have to fly
overseas or they do not want to bring along their pet for a long trip. Our shop
gives them the services that they need. Customers can walk-in to our shop to
discuss about the period of time they will be leaving their pets and then just
give their pets to us. We will take good care of them. We will provide them a
‘house’ and same as the day care service, we will feed, wash, groom and
monitor the pet. We will accompany the pet for a walk if needed. For small
typed pets, we will monitor their food and cleans their cages.
3. Wash your own pet
This service is a unique service that we have. We provide a place and
complete equipment for pet’s owners to wash their pets.
4. Pet portraits
Pet’s owner who wishes to keep a perfect picture of their pet, Pet’s House is
the place. We provide a experienced photographer to take the pictures.
5. Medical treatment
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We will provide medical treatment for pets that is left for day care and
overnight care and also for customer who wish to consult our veterinarian.
6. Gift shop and other products offered
Customers can get the variety of gift from out shop and ask our staff about
any suitable product that they want for their pets.
4.2 Process Flow Chart
Legend :
Symbol Activity Description
Operation Activity that modify, transform or give added
value to the input.
Transportation Movement of materials or goods from one place
to another.
Inspection Activity that measure the standard or quality.
Activity chart for Day care and Overnight Service
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Greet the customerDiscuss about which services they wantGet the relevant information from the customerBrief the customer about terms and conditionsGet the agreement from the customer regarding terms and conditionsSend the customer to the doorStaff will take their pet to the ‘house’Provide the pet with food and waterWash and groom the pet or wash the cage for small typed petMonitor the pet and do medical checkingGive the pet back to their ownerGet feedback from the customerMake amendment accordingly
4.3 Capacity Planning
Direct Labour Planning Schedule
No Position No of staff
required
Salary/Monthly
(RM)
EPF 11%
(RM)
Socso 2%
(RM)
Total (RM)
1. Operation Manager 1 2000 220 40 22602. Shop Assistant 2 700*2=1
400154 28 1582
3. Cleaner 2 550*2=1100
121 22 1243
4. Veterinarian 1 1200 132 24 13565. Assistant
Veterinarian1 700 77 14 1582
Total 7 6400 704 128 80234.4 LISTS OF EQUIPMENT
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Entrance
Type Item Price (RM)
Quantity Total (RM)
Grooming Grooming equipment 1350.00 1 1350.00Oster Crygogen-X Blade 4.90 3 14.70Universal Slicker Brush 4.90 3 14.70Medium Slicker Brush 3.90 3 11.70Deluxe Deshedder 3.90 3 11.70Hand Dryer 22.90 2 45.80
Spa Spa equipment 1600.00 1 1600.00Standard hydrobath 120.00 2 240.00Pedicure Station machine 98.00 2 196.00Comb 3.90 3 11.70Oster Cordless Nail Filer 90.00 2 180.00Simpsons Deluxe Large Nail Clipper
100.00 2 200.00
Medical Medical equipment 3100.00 1 3100.00Dental care – Tooth 0.80 200 160.00Dental care – Toothpaste 0.60 150 90.00Surgical instruments ( set ) 55.00 3 165.00
General Cage for Cats 45.00 20 900.00Cage for Dogs 65.00 20 1300.00DSLR camera 2500 1 2500.00Canon Photo Printer 270 1 270.00Total 12361.30
4.5 LAYOUT PLAN OF OPERATIONAL AND OFFICE
Shop Lot 1 for Services
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Shop Lot 2 for Products
4.6 OPERATIONAL BUDGET
Item Fixed Asset (RM)
Monthly Expenses (RM)
Other Expenses
(RM)Equipment 12361.30Opening Inventory ( 1st month)
45000.00
Wages + EPF + SOCSO 8023.00Utilities 500.00Shop rent 2400.00Deposit for rent 2400.00Deposit for utilities 500.00Total 12361.30 55923.00 2900.00
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For small pets
WaitingArea
Staff Room
Storage Area
Cage for Cat
Cage for DogsCage for Dogs
Washing Area
Veterinar Area
Grooming Area
Leash for dog
Gon
dol
a
Gondola
Gondola
Gondola
Gondola
Gondola
GondolaG
ondo
la
Dog’s Product
Cat’s Product
Hamster’s Product
Rabbit’s Product
Sugar Glider’s Product
Tortoise’s Product
Storage Area
Office
Staff Room
Cou
nter G
ift
Gift
Gift
Entrance
Door to next shop lot
Back Door