Report for Strategic Planning Assessment Results

Report for Strategic Planning Assessment Results July 2007 – June 2008 Montgomery College focused on six strategic goals and thirty‐one strategic actions in FY 2008. In reviewing the valid assessment results, the College showed 92.6%* favorable achievement towards the targets. This report summarizes the planning process conducted in FY 2008, reviews the strategic goals, presents the Collegewide outcomes of FY 08 strategies and results, and provides a listing of individual unit/campus’ strategic outcomes, action plans, assessment targets, and results. The information is intended to evaluate progress and guide further improvement efforts for individual unit and for the College.

2008

Office of the VP for Planning and Institutional Effectiveness Montgomery College

10/17/2008

VP for Planning and Institutional Effectiveness http://www.montgomerycollege.edu/planning Pg. 2 FY 2008 Strategic Planning Assessment Report, Oct‐08

Office of the Vice President for Planning and Institutional Effectiveness Montgomery College 900 Hungerford Drive, Mannakee Building, Suite 330 Rockville, MD 20850 240‐567‐7971 Oct 31, 2008.

(cover page) * This percentage reflects the combined result of the ‘Reached Target’ and ‘Getting There’ categories among the valid assessments. This percentage

calculation excludes the pending results and the invalid/incomplete assessments.


Table of Contents

FY 2008 Strategic Planning Process ............................................................................................................................................ 4

FY 2008 Strategic Planning Timeline and Key Terms .......................................................................................................... 5

Highlights of the FY 2008 Strategic Assessment Results ..................................................................................................... 6

Highlights of the Favorable Achievements: .............................................................................................................................. 8

AY 2008 Assessment Results for Units ....................................................................................................................................... 9

FY 2008 Strategic Goals and Strategic Actions ...................................................................................................................... 10

Strategic Action Plans and Their Aligned PAR Indicators ................................................................................................. 13

Highlights of FY 08 Assessment Results that Contribute to the PAR indicators: ...................................................... 14

Assessment Results that Require Attention.. ......................................................................................................................... 16

Individual Unit/Campus Report ................................................................................................................................................. 19

Contact ................................................................................................................................................................................................ 20


Report for FY 2008 Strategic Assessment Results

FY 2008 Strategic Planning Process

The 2007 – 08 strategic planning process at Montgomery College involved defining unit mission, core activities, and goals and strategic outcomes consistent with the College Mission Statement and College Goals and Objectives as determined in July 2005. The 2005 Academic Master Plan, 2004 Facilities Master Plan, 2006‐09 Information Technology Strategic Plan, and Distance Learning Strategic Plan also served as guiding documents. The 2008 strategic planning process incorporated a strong focus on outcomes assessment and provided a framework for further planning and analysis activities such as self‐study for re‐accreditation. Units focused the FY 2008 goals with specifically defined strategic actions that are outcomes‐based and measurable. Furthermore, the strategic planning process assesses the outcomes of the unit’s action plans and uses the results for resource allocation, and to improve the efficiency and the effectiveness of a unit. Goals are reviewed every three years and planning for FY 2008 unit’s strategic action plans and resource needed began in March 2006 at the Spring Collegewide Planning Meeting. The process can be summarized in Figure 1.

Strategic Planning process introduced several improvements in FY 2007 – 08.

• FY08 Strategic Plan Update ‐ Each campus/unit was given the opportunity in Fall 2007 to revisit their FY08 plans and delete objectives, strategies, and outcomes that were not funded or that were no longer feasible. In addition, each campus/unit was able to revise any of the assessment measures for their approved and funded objectives to aid them in reporting their FY08 Outcomes.

• Outcomes Assessment ‐ Each campus/unit reported the results of any approved FY08 Outcomes at the end of the FY08 planning cycle in July 2008. Based on input received at the 2007 October Planning Meeting, several of the Collegewide Goals and Objectives were mapped to the Performance Accountability Report (PAR) indicators.

• Online Plan Submission – The Office of the VP for Planning and Institutional Effectiveness and the Office of Information Technology developed a web‐based Collegewide Strategic Planning Database that allows users to modify FY08 strategic plans as well as to enter FY08 assessment results.

• Strategic Plan Submission ‐ Each campus/unit submitted one, single unified plan for the entire campus/unit.

Figure 1. Planning Process in Montgomery College


FY 2008 Strategic Planning Timeline and Key Terms

The following is a graphic presentation for the FY 2007 – 08 planning cycle and timeframe:

FY 08 Strategic Planning Key Terms

Strategic Objective (a.k.a. Strategic Action in FY 10): A strategic objective that will be implemented in the upcoming fiscal year and will require a new set of activities or services to achieve.

Strategy (a.k.a. Action Plan in FY 10): An activity or approach implemented to achieve a strategic objective.

Outcome: A description of the benefit gained by individuals/units directly targeted by a strategy. Outcomes may be short, intermediate, or long-term.

Indicator/Measure: The specific information that will be collected that will tell you whether an outcome has been achieved. These measures are often quantitative, such as a percentage or percentage increase.

Target: An estimated numerical level of success you eventually hope to achieve for the indicator/measure of your outcome, e.g. 10% increase in student satisfaction, $1,000 reduction in total costs, 2 day reduction in response time, etc.

Assessment Results: The results of the assessment of the outcome, e.g. the % of people served, the % of respondents satisfied, the % of students actually achieving a level of satisfactory performance.

September 2007 October November DecemberFY08 Plans in effect FY08 Plans in effect FY08 Plans in effect FY08 Plans in effectBegin collecting FY08 Assessment data

Continue collecting FY08Assessment data

Continue collecting FY08 Assessment data

Continue collecting FY08 Assessmentdata

FY09 Plans and budget requests reviewed FY09 Plans Approved

Revise FY09 Plans to reflect Funding/resource changes Prepare FY09 modification

Identify gaps in Goals and Objectives

Present FY10 Planningprocess

Prepare FY10 Planning Forms and Database Finalize FY10 Forms and Database

January 2008 February March AprilFY08 Plans in effect FY08 Plans in effect FY08 Plans in effect FY08 Plans in effectContinue collecting FY08 Assessment data

Continue collecting FY08Assessment data

Continue collecting FY08 Assessment data

Continue collecting FY08 Assessmentdata

Note BOT changes in FY09 plans

Discussion of FY09 plansstatus

Units monitor FY08 Outcomes that affect FY09 plans

Units monitor FY08 Outcomes that affect FY09 plans

Prepare FY10 Planning Package for Academic and AFS Retreats

FY10 Planning RetreatsHeld Units begin preparing FY10 Plans Continue FY10 Planning

May 2008 June July August-08FY08 Plans in effect FY08 Plans in effect

FY08 Assessment Data due FY08 Assessment Data –review & follow-up

Begin FY09 plan modifications FY09 Plan modifications due FY09 Plans in effect FY09 plans in effect

Continue FY10 planningFY10 Plans and budgetrequests due on the 15th

FY10 Plans and budget requests reviewed FY10 plans reviewed and approvedFY11 visioning and environmental scanning begins FY11 Vision input and scanning

September 2007 - August 2008 Strategy Planning Cycle

Continue collection FY 08 Assessment data

Finalize FY 08 Assessmentdata


In FY 2008, the College continued to focus on the six collegewide strategic goals which were determined in July 2005. Fifteen units and three campuses developed a total of one hundred and sixty‐nine (169) action plans and five hundred and seventy (570) assessment targets in FY 2008, as compared to one hundred and ninety (190) assessment targets in FY 2007. All assessment results have been received and undergone review by the Office of the Vice President for Planning and Institutional Effectiveness (VPPIE). To provide guidance for each unit/department to use the assessment results and outcomes for improvement purpose, VPPIE categorized each assessment result into one of the following groups:

GREEN Favorable outcomes and achievements. Assessment results reached targets. Strategies to be recognized, encouraged, or considered increasing support.

YELLOW Acceptable outcomes and achievements. Assessment results were moving towards targets. Strategies to be continued, or considered increasing support.

RED Marginal outcomes and achievements. Strategies to be reviewed, discontinued, or considered decreasing support.

PURPLE Undetermined outcomes and achievements. Incomplete/Invalid assessments. Strategies to be modified, reviewed, completed, or assessed.

BLUE Results pending.

Highlights of the FY 2008 Strategic Assessment Results Below is a graphic representation of the 2008 assessment results by category as of Oct 10, 2008.

Need Attention4.6%

Getting There9.1%

Reached Target47.7%

Result Pending4.7%

Resource not funded/unavailable

11.1%

Change in unit's resp1.6%

Data Not Available/Not Collected10.7%

Tool Not Available2.5%Target is

invalid/unmeasurable2.3%

Change in Outcome/Focus0.7%

Project Delayed5.1%

Incomplete Assessment28.1%

FY 08 Strategic Assessment Results At‐a‐GlanceCollegewide


As shown in the graph above, 56.8% of assessment results either met the target (47.7%) or showed very promising progress (9.1%) towards the target. The analysis shows 4.6% of assessment results required attention and 28.1% were ‘Incomplete/Invalid’. These incomplete/invalid assessments could be explained by one of the following generalized reasons:

General Reason for ‘Incomplete/invalidAssessment’ Number of Assessments

Percentage of the overall results

Resource not funded/unavailable 63 11.05%

Change in unit's responsibilities 9 1.58%

Data Not Available/Not Collected 61 10.70%

Tool Not Available 14 2.46%

Target is invalid/not measurable 13 2.28% Change in Outcome/Focus 4 0.70%

Project Delayed 29 5.09%

The analysis showed that the major challenges faced by the units/departments in implementing the action plans or deriving assessment results were largely due to the lack of resource/funding, or the lack of the means to collect the data.

Another 4.7% of the assessment results were categorized as ‘Result Pending” and, as of Oct 10, units indicated that they were waiting for final data compilation and/or analysis.

Out of the total 570 assessment targets, 350 were valid assessments with completed results and provided insights for future improvement. When evaluating only these 350 assessments, 77.7% assessment results reached their targets and 14.9% showed promising progress. In other words, a combined 92.6% of completed assessments showed favorable achievement towards the FY 08 strategic outcomes.

Others=Results Pending + Incomplete Assessments

220

Need Attention26

Getting There52

Reached Target272

Complete Assessments350

FY 2008 Assessment Results Count

Others=Results Pending + Incomplete Assessments Need Attention Getting There Reached Target


Below are highlights of the Favorable Achievements: • There was a 6.5% increase in enrollment and retention in career programs, surpassing the target goal

of 5%. (GT)

• 2500 students were served in FY08 in Collegewide scholarships such as Foundation, BOT, Montgomery Scholars, Renaissance Scholars, Macklin Institute, a 25% increase over the target goal. (Office of Financial Aid)

• Four formal partnerships were established with MCPS middle schools, double the target goal. (Office of the Vice President for Academic Initiatives and Partnerships)

• Enrollment in the Wellness Program increased from 310 to 495 participants over the last year. With an overall increase in participation of 63%, we surpassed our target goal by 38%. (HR)

• Visual Arts enrollment increased by 23%, surpassing the target goal. (TP/SS)

• The student email system was launched on 8/17/07 as scheduled, providing incoming Fall ‘07 students with an .edu email account, including spam filtering and anti‐virus protection. (OIT)

• Office of Equity and Diversity surpassed the target by offering 18 professional development activities to increase understanding in equity and diversity issues. (Office of Equity and Diversity)

• UMES Construction Management program at Shady Grove graduated its first class in May 2008 that included five MC Construction Management graduates. (RV)

• An outstanding Inaugural Celebration exceeded all goals set forth for the event. (IA)

• 18 more EN and EL sections were offered at Rockville Campus, a 20% increase over the target goal. (RV)

• CTL offered five faculty workshops to enrich knowledge base in pedagogy and emerging developments in instructional technology in order to apply sound principles in their teaching to promote student learning. (CTL)

• 41 faculty and students participated in the Learning Communities Program, a 10.8% increase over the previous year. (TP/SS)

• 18 Budget presentations were made to various College community groups, surpassing the target goal. (Budget Office)

• Completion rate for students in new distance learning courses was 88.2%, surpassing the target goal of 80%. (RV ‐ Social Sciences and Education)

• WD&CE was able to maintain a balanced budget, supported several College projects, and made a contribution to the fund balance during FY08. (WD&CE)

• The number of sections scheduled in less utilized time slots was increased by 5%, with late afternoon and Saturday classes added. (TP/SS)

• Cafritz is fully functional and classrooms were added in Performing Arts to increase facilities capabilities and usage. (Facilities)


Twenty‐six assessment targets required attention. These twenty‐six assessments should not be interpreted as failure, but rather they provide invaluable information for gap analysis and review of the strategies and resource allocation. The information will better align our services with the needs and changes of the community, and enhance our understanding of the constituents. They were listed on page 16.

AY 2008 Assessment Results for Units As mentioned earlier, fifteen units and three campuses participated in the FY 2008 Strategic Planning process. The following chart provides a quick overview of the analysis of the assessment results provided by units/campuses. Each column represents a unique unit/campus and stacks the percentage of the assessment results in various colored categories with a total cumulative percentage of 100%.

The above graph shows the Budget Office, the Office of Business Services, the Office of Equity and Diversity, the Office of Information Technology, Workforce Development and Continuing Education, the General Counsel office, the Office of the Vice President for Planning and Institutional Effectiveness, and the Rockville Campus had over 70% of the favorable assessment results (the combined result of Green and Yellow zones). In other words, these units achieved over 70% of their strategic action plans and assessment targets in FY 2008.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%FY 2008 Percentage of Assessment Results "Categories" by Unit/Campus

Reached Target Getting There Results Pending Incomplete Assessment Need Attention


FY 2008 Strategic Goals and Strategic Actions

In FY 2008, the College focused on six collegewide strategic goals which were determined in July 2005. Each goal is associated with several strategic actions and a total of thirty‐one strategic actions were determined. Below were the six strategic goals and their associated strategic actions.

Goal I Access and Retention: Maximize access, retention, and success in a learning‐centered culture.

A. Offer academic and support programs that empower students to successfully attain their educational goals. B. Identify and maintain multiple pathways of access to higher education and to alternate instructional delivery. C. Increase outreach and on‐site support to Montgomery County Public Schools. D. Provide a comprehensive Collegewide student orientation experience to prepare all first‐time students to successfully navigate in a

postsecondary environment. E. Develop and market specific programs for adults to gain new competencies, additional credentials, or engage in intellectual and

creative experiences. F. Deliver services and training for local employers to upgrade the competencies of the workforce through professional development and

training.

Goal II Learning Environment: Refine an outcomes‐based educational environment that fosters intentional learning in attaining goals.

A Articulate a General Education program that advances critical thinking, effective communication, problem solving, ethical decision making, cross‐cultural understanding and fundamental technological expertise.

B. Further develop and integrate interrelated content, concepts, and competencies as articulated in the General Education program into courses, disciplines and programs that prepare students for further education or career entry.

C. Review, revise, create and apply assessment measures that evaluate the contributions of courses, programs and units in fulfilling learning objectives.

D. Identify and initiate actions to improve course and program articulation and ease student transition to four‐year institutions. E. Use Academic Area Review results and related data to guide decision making, strengthen curriculum and make changes in courses,

programs and services, including expansion, relocation, and elimination. F. Expand the engagement of College and community representatives in addressing issues of public policy and economic/social justice

and in promoting scientific, artistic and cultural initiatives.

Goal III Achievement: Develop and replicate institutional models that promote achievement for all students and professional growth for faculty and staff. A. Identify, share, and replicate effective faculty and instructional staff practices. B. Apply identified “best practices” to foster the high achievement of students of diverse ethnicities, learning styles and educational

backgrounds. C. Analyze elements of successful academic and student development programs and adapt them for wider use. D. Support and enhance the development of learning communities and service learning programs. E. Provide a comprehensive approach in implementing faculty and staff professional development and succession planning.

Goal IV Quality of Life: Create physical, social, and working environments that facilitate varied aspects of learning.

A. Plan, build, and maintain facilities to accommodate student, faculty, staff, instructional, laboratory, and special event needs. B. Develop campus environments that promote intellectual, cultural and social interaction among students, faculty, staff, and community

members. C. Provide state‐of‐the‐market information technology resources that facilitate communication and support our learning organization. D. Engage all administrative and support service units in fostering continuous improvement, adaptive and flexible work environments,

creative and entrepreneurial approaches to problem solving, and outcomes assessment.


Goal V Capacity: Increase capacity to support growing student enrollment.

A. Enlarge instructional delivery through alternate time and methods to ensure use of all available space and time schedules, especially Fridays and weekends.

B. Explore the feasibility of a three‐semester system, expanded distance learning and other options to accommodate student needs. C. Expand recruitment and retention of high‐quality, diverse faculty and staff. D. Investigate options for additional off‐campus sites, acquisition of contiguous property or development of a fourth campus. E. Increase partnerships with the business, educational, civic, and governmental sectors to support education in Montgomery County.

Goal VI Funding: Increase financial efficiencies, reallocate resources, and seek additional funding sources to support the Learning College goals.

A. Use planning and budgeting processes to guide decisions that promote student learning and opportunity within a fiscally responsible context.

B. Ensure that the College’s public relations, fund raising and advocacy efforts reflect a consistent theme and message about our goals and objectives to a broad range of decision makers.

C. Maximize public funding by aggressively pursuing federal appropriations that match College priorities. D. Plan and implement a unified, multi‐year, one‐College private fundraising campaign. E. Redirect savings from existing operations toward developing the learning college.

The chart below shows the FY 08 assessment results by goal in terms of actual number of assessment results.

0

20

40

60

80

100

120

140

160

180

200

PAR‐related Goals

Goal IAccess and Retention

Goal IILearning

Environment

Goal IIIAchievement

Goal IVQuality of Life

Goal VCapacity

Goal VIFunding

number

of

results

FY 08 Assessment Results At‐a‐Glance by Goal



The following chart shows the FY 08 assessment results by goal in terms of the cumulative percentage.

Several observations could be drawn from the above two charts:

• The College achieved over 50% for all six goals and strategic outcomes planned for FY 08.

• The College was the most effective in Goal II, Learning Environment area with over 70% of

favorable assessment results.

• The College focused the most on Goal I, Access and Retention, and Goal III, Achievement for having

the highest number of action plans and assessments for these two goals.

• All six goals had fewer than 10% of assessments that required attention. Goal IV, Quality of Life

had the highest percentage of assessments (7.9%) that required attention.

• Each goal had a significant percentage of ‘Incomplete/Invalid Assessments’ that requires the review

and refinement of both the action plans and the assessment measurements in order to facilitate

effective assessment and yield insightful results in the future.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

PAR‐related Goals

Goal IAccess and Retention

Goal IILearning

Environment

Goal IIIAchievement

Goal IVQuality of Life

Goal VCapacity

Goal VIFunding

Percent

of

results

FY 08 Assessment Result At‐a‐Glance per Goal by Cumulative Percentage



Strategic Action Plans and Their Aligned PAR Indicators As stated in the previous section, there were six Collegewide goals and thirty‐one strategic actions in FY 2008. Among them, eight strategic actions were identified for their contribution to the Performance Accountability Report (or PAR) indicators. These strategic actions were:

CW Goal# Strategic Action PAR indicators

I‐A Offer academic and support programs that empower students to successfully attain their educational goals.

Quality and Effectiveness: • Student Satisfaction, Progress and Achievement: • Student satisfaction with educational goal achievement

Economic Growth and Vitality, Workforce Development: • Occupational program Associate degrees and credit certificates • Licensure/certification exam pass rates

I‐B Identify and maintain multiple pathways of access to higher education and to alternate instructional delivery.

Accessibility and Affordability Community Outreach and Impact Enrollment in noncredit basic skill and literacy courses

I‐E Develop and market specific programs for adults to gain new competencies, additional credentials, or engage in intellectual and creative experiences.

Economic Growth and Vitality, Workforce Development: • Enrollment in contract training courses • Percent of career program graduates employed FT in a related field • Student satisfaction with job preparation

Community Outreach and Impact: • Enrollment in noncredit community service and lifelong learning

courses • Enrollment in noncredit workforce development courses

I‐F Deliver services and training for local employers to upgrade the competencies of the workforce through professional development and training.

Economic Growth and Vitality, Workforce Development: • Employer satisfaction • Enrollment in Continuing professional education leading to

government or industry‐required certification or licensure • Number of business organizations provided training and services

under contract. II‐D Identify and initiate actions to improve course and

program articulation and ease student transition to four‐year institutions.

Quality and Effectiveness: Student Satisfaction, Progress and Achievement: Graduation‐transfer rate after four years Performance at transfer institutions Student satisfaction with transfer preparation

III‐B Apply identified “best practices” to foster the high achievement of students of diverse ethnicities, learning styles, and educational backgrounds.

Diversity: • Minority student enrollment • Successful‐persister rate after four years

V‐C Expand recruitment and retention of high‐quality, diverse faculty and staff.

Diversity: Percent minorities of full‐time faculty, administrators and staff

VI‐A Use planning and budgeting processes to guide decisions that promote student learning and opportunity within a fiscally responsible context.

Effective Use of Public Funding

Analysis showed slight differences when comparing FY 08 assessment results that contributed to PAR with those that contributed to FY 08 unit‐specific strategies:

PAR‐related Assessment Results

Unit‐specific Assessment Results

Green – Reached Target 46.5% 48.3%

Yellow – Getting There 10.3% 8.6%

Red – Need Attention 5.4% 4.2%

Purple – Incomplete Assessments 33.5% 34.0%

Blue – Results Pending 4.3% 4.9%


Below are the highlights of FY 08 Assessment Results that Contribute to the PAR indicators:

CW Goal#

Unit FY 08 Assessment Results

I‐A RV‐SEM Increase of 17.3% in number of lab sections for AY 2008 compared with AY 2006. Number of sections increased from 62 to 74. During the summer the increase was 33.3% from summer 2005 to summer 2007 (13 sections to 20 sections).

I‐A RV‐ ARTSI Number of enrollments in MC Arts programs (credit and non credit courses) increased 3.88% from FY 2006 to FY 2008. Number of enrollments in Rockville Arts programs (credit and non credit courses) increased 3.75% from FY 2006 to FY 2008.

I‐A RV‐ SSHEHESPE

Collegewide enrollment in all ED/IS classes increased 4.6% (from 806 to 843), including almost 10% increase at Germantown and 19% at TP/SS (where the number of enrolled students grew from 52 to 62). Number of declared majors also increased in all programs but elementary ed AAT over that same time frame, overall 8.4%. In particular, currently have 22 Secondary Spanish students and 11 Secondary Math enrolled, more than doubling those since spring 2007.

I‐A RV‐ SDR During AY 2008, 996 students with documented disabilities registered for courses and 100% of the students received serviced appropriate for their particular disability.

I‐A RV‐ BMHC

Mostly achieved. % increase met in number of students tuitored but not achieved in the number of tutoring hours. From AY 2007 to AY 2008 there was a 35% increase in the number of tutoring hours offered to CA and CS students. A total of 27.75 hours/week were offered in AY 2007 and a total of 37.5 hours/week were offered in AY 2008. The total number of students who were tutored went from 1396 to 1902 (an increase of 506 or 26%).

I‐A TPSS‐ NASBMIS

Currently, 3 labs open for online tutoring, as well as Student Life peer tutoring online.

I‐A TPSS‐ HSIT First attempt pass rates by 10% ‐‐ Lower attrition (improved retention) of HS students in programs due to better academic performance in professional courses in programs.

I‐A TPSS‐SDT Every FYE course instructor enters an personal education plan for each student on the common H drive. This plan can be viewed and updated by any counselor as needed.

I‐A TPSS‐ HSIT 10% increases in first attempt pass rates on licensing and certification examinations, especially Nursing with access to the MEDS Publishing package that is integrated into Nursing courses and assessable on‐line in the Medical Learning Center

I‐A TPSS‐ HSIT Increased graduation rates to 90% of each incoming class of the Nursing Program by improving retention and first attempt pass rates on the NCLEX examination.

CW Goal#


I‐B RV‐ SSHEHESPE

92 sections of DL courses (1863 students) were offered in the area in AY 2008 compared wiht 86 sections (1475 students) in AY 2007. In AY 2008 the following four DL courses were offered for the first time: ED 119, ED 120, HS 129 and SO 108. The success rate in area DL courses in AY 2008 averaged 71.2% with a range of 50.0% to 88.2%.

I‐B RV‐ SSHEHESPE

Area enrollment in AY 2007 (not including summer) was 12,535 and area enrollment in AY 2008 (not including summer) was 12,946, a 3.3% increase of AY 2007.

Reached Target46.5%

Getting There10.3%

Results Pending4.3%

Incomplete Assessment

33.5%

Need Attention5.4%

2008 Assessment Results PAR‐related Goals

Reached Target48.3%

Getting There8.6%

Results Pending4.9%

Incomplete Assessment

34.0%

Need Attention4.2%

2008 Assessment Results At‐a‐Glance Unit Specific Outcomes


I‐B TPSS 2% increase in number of sections scheduled in distance and blended formats. CW Goal#


I‐E RV‐SDR During the AY 2008, 278 students participated in the Adult Re‐Entry program with 107 students in fall 2007 and 171 students in spring 2008. The target was met with 70 students (65%) from the fall enrolling in spring semester classes, and 110 students (65%) from spring enrolling in either summer or fall 2008 classes.

I‐E WDCE 17 new contract training partnerships this year I‐E WDCE 96% course satisfaction rate in the contract training area

I‐E WDCE Until May 31, 2008, TAP Employment Team placed 99 jobs. Comparing with the goal for 8 months ((168/12)x8= 112), we reached 88% of the eight‐month goal (99/112).

I‐E WDCE We had 17 new business training clients during FY08

I‐E IAA New iniatives brought greater participation including: Millenum Campaign: Global Health (75 participants); Student Ambassador/Lead Leadership Training (35); Nursing 40th Reunion (135); free continuation class doubled in size (85)

CW Goal#


I‐F RV‐GITE Enrollment in Construction Management grew by approximately 13%.

I‐F RV‐GITE Number of employees trained through employer sponsored training grew by 4%.

I‐F TPSS‐HSIT 10% graduation or completions rates for NU.

I‐F TPSS‐HSIT average 10% increase for credit enrollment for Health Science Institute. CW Goal#


II‐D FA 88% of responses were positive on FY08 survey ‐‐ good or excellent ‐‐ on rating the scholarship process.

II‐D FA 2500 students were served in FY08 in collegewide scholarships such as Foundation, BOT, Montgomery Scholars, Renaissance Scholars, Macklin Institute.

II‐D FA 25% increase in students applying for Foundation scholarships FY08 (compared to FY07).

II‐D RV‐BMHC

The CA ‐ Gaming program has developed an articulation in Gaming with U. of Baltimore. The Web (all tracks) program has developed an articulation in Corporate Communication with U. of Baltimore. The Database program has developed an articulation in Applied Information Technology with the U. of Baltimore and articulations in Information Systems Management and Information Assurance with UMUC. The CA and CS programs have developed an articulation in Applied Information Technology with the U. of Baltimore and articulations in Computer Studies and Information Systems Management with UMUC.

CW Goal#


III‐B/ V‐C

RV‐ SSHEHESPE

During FY 2008 , the amount of professional development in the area was increased by $8,600, thus providing an average of $600 per faculty member.

CW Goal#


VI‐A VPPIE

Approximately 60% of the plans submitted reflected budget and assessment alignment. Several actions were undertaken during FY08 to increase this percentage, including additional training and support in developing assessments, the creation of a new IT Resource Request tracking system, and data analysis using the new CWSP to improve budget and assessment alignment.

VI‐A Budget 18 presentations were conducted to College stakeholders to increase understanding in the fiscal situation at the County and help to advocate for the budget.


The following listing shows the twentysix assessment results that require attention. Number 1726 were PARrelated assessments.

Uni

t S

ubun

it/A

rea

Act

ionP

lan#

CW

Goa

l#

Action Plan (Objective Description)

Outcome (Intended Outcome)

AssessmentIndicator

Assessment Target

Assessment Results

1

AEM

2

IV‐D

To increase the level of service, primarily to students, to a level of immediacy and personalization that the millennial generation has come

to expect (WOW), ultimately resulting in greater student persistence and success.

Students and potential students will feel all of their needs have been met in a professional and

personalized manner.

Student persistence increase

2% annual increase

Fall ’07 to spring ’08 persistence declined 0.4% from the fall ’06 to

spring ’07 rate.

2

AEM

3 V‐A

To work collaboratively across the three campuses and disciplines in conjunction with the deans to achieve or exceed enrollment

projections.

There will be a reduction in the number of cancelled classes,

unsuccessful enrollments and an increase in facilities utilization.

# of class sections canceled

5% reduction in class sections canceled

The percentage of cancelled class sections increased from 5.9% in

fall ’06 to 7.4% in fall ’07.

3

B us Dvlt a

nd Grants

1 VI‐C

To raise at least $4 million annually to support high priority collegewide

goals objectives

Training: With assistance from senior administration in

scheduling and registration, deliver 5 module training

curriculum twice a year in person at each of the campuses; Use

Grants Office website to houseline of training curriculum and supplementary resou

# of training modules

developed and offered

5 grants training modules

developed and offered via 2

training sessions at each campus

Not completed but one training packet is in progress which will be

used for future years.

4 B us 3 V‐E

Increase faculty and student awareness and knowledge of

entrepreneurship

Course in entrepreneurship for art students

# of enrollments 15 Not completed.

5

VPAIP

1

III‐D

Foster collegewide, dynamic leadership conversations and problem‐solving strategies that support the evolution of the

Learning College at Montgomery College

Faculty, staff and administrators will become involved in activities

which undergird the implementation of the Learning College at Montgomery College.

MIHIG submissions

10% increase There wasn't an increase in the MIHIG submissions. I believe that this was largely due to the tight budgetary period that the College experienced during FY'08. Many faculty were distracted by not knowing about other aspects of

the County's financial prof

6

VPAIP

1

III‐D

Foster collegewide, dynamic leadership conversations and problem‐solving strategies that support the evolution of the

Learning College at Montgomery College

MC students and employees will know about the goals of the Learning College and the

strategies for implementation which lead to enhanced student engagement and achievement

Student Questionnaire

100% reported student

knowledge

Due to limited staffing within the Office, a student questionnaire

was not disseminated.

7

VPAIP

6

IV‐D

Work with the academic support centers to ensure consistency in

practices and enhanced communication across campuses

and disciplines.

Faculty, staff and administrators will become involved in activities

which undergird the implementation of the Learning College at Montgomery College.

MIHIG submissions

There will be an increase of 10%

in the submission of MIHIGs that foster student achievement

and innovation.

There hasn't been an increase in MIHIG submissions. The reasons were previously mentioned in

another FY '08 objective update.

8

Auxilliary Services

2

IV‐D

To adapt Auxiliary Services’ operations to meet the

requirements of the learning‐centered College

Students will be able to access revised web sites with pop‐ups; expanded textbook academic

materials, copying, and child care support information; forms

available for download and/or online completion; and other

features such as online purchases and payme

Amount in online sales

Online sales and revenue will

increase 25% by the end of FY08

The only online sales are for textbooks through a contractor, MBS Direct. Revenue declined by $1,342 (1%) from spring 2007 to spring 2008 and customer counts

declined by 194 or 11%.


Uni

t S

ubun

it/A

rea

Act

ionP

lan#

CW

Goa

l#



AssessmentIndicator

Assessment Target

Assessment Results

9

Auxilliary Services

3

IV‐D

Combine and expand various auxiliary services across the

campuses to meet student needs and maximize efficiencies and

effectiveness.

Improved customer services and product selection based on objective data gleaned from

measurable outcomes assessment

Improvement in financial

performance of unit

10% increase in Auxiliary

Services excess revenue over prior fiscal year

After adjusting for the additional expenditures in FY08 for the Presidential Inauguration and

support to the Cambridge Honors program, Auxiliary Services excess revenue declined by $291,059 or

54%.

10

Auxilliary

3

IV‐D



effectiveness.

An expanded variety of products and services will be available in expanded hours of operation and locations enhancing customer convenience and satisfaction.

Customer sales 10% over current

projected levels

Did not meet target. Revenue unit‐wide increased by 3% over the FY08 first quarter projections, 3% over the FY08 second quarter projections, and 4% over the FY08

third quarter projections.

11

Auxilliary

3

IV‐D



effectiveness.

An expanded variety of products and services will be available in expanded hours of operation and locations enhancing customer convenience and satisfaction.

Fund Balance Contribution

Goal of 10% fund balance

contribution will be achieved

Did not meet target. A contribution to the fund balance of .5% was made at the end of

FY08.

12

GT

BSMTG

2

IV‐A

Establish and implement a “world class” biotechnology program attracting students, faculty,

sponsors, and corporate partners from around the world.

New funding source for summer activities (grant)

Amount of NSF grant

$300,000 ($100,000 per

summer)

Attempted but unsuccessful. Grant continued through FY09

13

GT

BSMTG

5

IV‐C

Improve learning outcomes, increase access to and successful completion of courses in the division through the use of

technology as an enhancement for the delivery of instruction for all

programs of study where appropriate.

All courses have access to wireless technology

% of Germantown campus with wireless capability

100% Not met

14

GT

CTL 5 III‐E

Offer more workshops and instructional resources geared to the specific needs of a wider scope of part‐time faculty teaching either

credit or WD/CE courses

A broader audience of part‐time faculty, including those who teach either credit courses or WD/CE courses, will participate in CTL

activities.

Periodic online teaching tips for part‐time faculty

12 per year Not met

15

GT

CTL 5 III‐E

Offer more workshops and instructional resources geared to the specific needs of a wider scope of part‐time faculty teaching either

credit or WD/CE courses

A broader audience of part‐time faculty, including those who teach either credit courses or WD/CE courses, will participate in CTL

activities.

Increased offerings of

workshops and additional events at

alternate times and through various modes of delivery.

2 Saturday and 4 evenings per

year

Not met

16

RV 3 II‐F

To continue to provide a series of six lectures and six master classes by accomplished area writers to the

larger MC community and MC students (Terry).

Broadened participation of community members in Books and

Ideas (Terry)

# attending Books and Ideas

lectures

Establish a baseline of community attendees at

Books and Ideas with a target of 10 community members per

event

Target not met. Despite notices placed in community calendars of some local papers, including the Gazette's online and hard‐copy versions, the Creative Mo Co website, and the Washington Post's Book World calendar, no

more than 4 community members identi


PARrelated Assessment Results that Require Attention: 17

TP HSIT

1 I‐F

To continue to develop community partnerships to expand programs and

develop new programs/courses that will provide a qualified workforce pool for healthcare providers, including EMS, by utilizing the Advisory Committees for

Health Science Institute.

Increased enrollment ARR and/or OIRA stats for

enrollment trends to

demonstrate increases

10% for NU, each of next three years

Not achieved‐some students accepted were 'no Show' 1st day of class; no ability to take waitlist students since physicals and

immunizations not done to go to clinicals

18

TP HSIT

1 I‐F

To continue to develop community partnerships to expand programs and

develop new programs/courses that will provide a qualified workforce pool for healthcare providers, including EMS, by utilizing the Advisory Committees for

Health Science Institute.

Increased graduation or completions rates

ARR and/or OIRA stats for

graduation awards

? average 5% for credit

Not achieved‐1st class admitted/CORE courses required and attrition was high for all

programs.

19

TP HSIT

3 I‐F

Develop an array of non‐credit courses that provide continuing education for

healthcare workers, based on assessment of needs in the provider community.

New courses/activities with attached CEUs or

opportunities for initial employment

Number of new offerings for the

healthcare provider

community

15 new classes/activities

Not achieved.

20

TP HSIT

4 I‐A

Continue to work with Admissions, Records and Registration to explore a revised plan for admissions testing and criteria to improve retention of HS

students, as well as pass rate on licensing /certification examinations.

Lower attrition (improved retention) of HS students in programs due to better academic performance in professional courses in

programs

# of students successful in completing HS programs.

? attrition by 15%

Not achieved since 1st class to have CORE course requirements required ‐ attrition high for all

programs.

21

IAA

IAA 1 I‐E

Improve communications to encourage high level of participation among alumni, employees and retirees in support of

College priorities.

Increased pool of College advocates to support a variety of specialized initiatives through new chapter activities and

programs and donations through chapters.

Number of retired

employees responding to retiree activities

15% increase Retiree involvement remained the same this year. It did not

increase.

22

IAA

IAA 1 I‐E


College priorities.

Alumni center is opened # of events held Increase in number of events

The ultimate goal unmet this year.

23

IAA

IAA 1 I‐E


College priorities.

Increase in readership Number of hits on eNewsletter

10% increase Readership decreased, mass e‐mails no longer available.

24

IAA

IAA 1 I‐E


College priorities.

Increase in readership Number of new donors from Newsletter

10% increase Newsletter readership decreased, no mass e‐mail

available.

25

IAA

IAA 1 I‐E


College priorities.

Increased donations from all constituents

Number of dollars donated

10% increase Decreased donations by 51%. Contributing factors include

economy down‐turn, half a year without an AF Dir., and no mass e‐mail communication for 7

months.

26

IAA

IAA 1 I‐E


College priorities.

Increased donations from all constituents

Number of donors

10% increase Decreased number of donors by 8.2%. Same contributing factors

as stated above.

Uni

t S

ubun

it/A

rea

Act

ionP

lan#

CW

Goa

l#



AssessmentIndicator

Assessment Target

Assessment Results


Individual Unit/Campus Report

Congratulations to your superb achievement in FY 2008!

One of the important tasks in the strategic planning process is to assess the outcomes of the unit’s annual operational action plans and to use the results for improvement, resource allocation, and to enhance the efficiency, the effectiveness of a unit. To provide guidance for each unit/department to use the assessment results and outcomes for improvement purpose, the Office of the Vice President for Planning and Institutional Effectiveness categorized each assessment result into the one of the following groups:

GREEN Favorable outcomes and achievements. Assessment results reached targets. Strategies to be recognized, encouraged, or considered increasing support.

YELLOW Acceptable outcomes and achievements. Assessment results were moving towards targets. Strategies to be continued, or considered increasing support.

RED Marginal outcomes and achievements. Strategies to be reviewed, discontinued, or considered decreasing support.

PURPLE Undetermined outcomes and achievements. Incomplete assessments. Strategies to be modified, reviewed, completed, or assessed.

BLUE Results pending.

Please consult the unit head or campus provost to whom the individual unit/campus report has been disseminated. The individual unit/campus assessment results report includes an at‐a‐glance chart of the FY 2008 assessment results for the unit and a detail listing of the action plans and their associated assessment results (Figure 2. shows a snapshot example of an individual report). Whenever helpful, comments from the Office of the Vice President for Planning and Institutional Effectiveness will be provided for further discussion. Please share and discuss the report findings with your faculty, staff, students, and/or constituents.

Reference Resources:

Collegewide Goals for FY 2008 [http://www.montgomerycollege.edu/planning/College_Goals_and_Objectives.pdf]

FY 2008 Budget Highlights [http://www.montgomerycollege.edu/Departments/budget/documents/FY_2008_Final_Operating_Budget_Book.pdf]

FY 2008 Enrollment Projection [http://www.montgomerycollege.edu/Departments/inplrsh/Budget%20Book/EP_FY_2008_Budget_Book.pdf]

Fall 2007 Student Profile [http://www.mcinfonet.org/OIRA/ORIA%20Web/OIRA%20Other%20Files/Student%20Data/2007%20Profile.pdf]

Figure 2 ‐ example of an individual report

http://www.montgomerycollege.edu/Departments/budget/documents/FY_2008_Final_Operating_Budget_Book.pdf

http://www.montgomerycollege.edu/Departments/inplrsh/Budget%20Book/EP_FY_2008_Budget_Book.pdf

http://www.mcinfonet.org/OIRA/ORIA%20Web/OIRA%20Other%20Files/Student%20Data/2007%20Profile.pdf

http://www.montgomerycollege.edu/planning/College_Goals_and_Objectives.pdf


The Office of the VP for Planning and Institutional Effectiveness sincerely hopes that this report can be a useful tool for the continuous improvement of your unit/campus. Please send your feedback or suggestions to [email protected]. Thank you very much.

Contact For more information regarding strategic planning at Montgomery College, please contact:

Office of the Vice President for Planning and Institutional Effectiveness Montgomery College 900 Hungerford Drive, Mannakee Building, Suite 330 Rockville, MD 20850 240‐567‐7971 Ms. Kathleen Wessman, Interim Vice President for Planning and Institutional Effectiveness Ms. Bo Chan, Senior Policy and Planning Analyst Dr. Kevin Long, Senior Policy and Planning Analyst Ms. Carmen Poston‐Farmer, Planning and Curriculum Support Specialist

http://www.montgomerycollege.edu/planning http://webdb.montgomerycollege.edu/cwsp

END

Date post:	03-Feb-2022
Category:	Documents
Upload:	others
View:	1 times
Download:	0 times

Report for Strategic Planning Assessment Results

Documents