Report of the RACL / WebCT Working Group

Recommendations for a USG Solution for

Integration of Library Resources in USG WebCT / VISTA

Environments

GIL User’s Group MeetingMay 19, 2005

Topics and PresentersReview of the Report Caroline Cason, University of Georgia

After the Report, Campus Perspective Sherrida Crawford, Valdosta State University

After the Report, GALILEO Upgrade Lauren Fancher, Board of Regents

Review of the RACL / WebCT Working Group Report

Environment and Background

Processes

Recommendations

Outcomes

Caroline Cason, University of Georgia

University System of Georgia Integrated Learning Environment

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Purpose of RACL WebCT Working Group

Review possibilities for integration of library resources and services into WebCT Vista Environment

Test authentication scenarios

Identify issues

Make recommendations

Group MembersCarol Bray, East Georgia CollegeLaura Burtle, Georgia State UniversityCaroline Cason, University of GeorgiaSherrida Crawford, Valdosta State UniversityKim Eccles, Atlanta Metropolitan CollegeLauren Fancher, Board of RegentsScott Gillies, Gwinnett University CenterJeff Heck, Augusta State UniversityChris Huff, State University of West Georgia

Shirley Lankford, State University of West Georgia

Mary Morris, Macon State College

Jan Ruskell, State University of West Georgia

Sandra Stratford, Columbus State University

Tammy Sugarman, Georgia State University

Tyler Walters, Georgia Institute of Technology

Phil Wetherington, Macon State College

Resources•Brian Finnegan - BOR•Doug Hyche - BOR

Discussion Questions

What should the student’s and faculty view of library resources within WebCT look like?

What can we do now to get there?

Campus Portal Services

My WebCT (Student) View

File Manager (Faculty) ViewFile Manager (Faculty) View

Different Features and Functions for Students, Faculty, and Librarians

Students: need links to library resources and services at main page, as well as to particular materials within courses and assignmentsFaculty: need to be able to place durable links to pre-selected as well as self-selected materials within courses and assignmentsLibrarians: need to be able to create collections of durable links to materials at the discipline, section, course, and assignment level for selection by faculty. Also provide services.

Authentication Issues

Working towards a single sign-on environment for users across all campus services from a single place (portal and or course management)

Most licensed library resources require IP authentication or separate user name and password

Linking Issues

Access to linked library resources should be as seamless as possible

Links to library resources need to be durable over time so that as things change, they stay current

Changes to links need to be easy to manage

Solutions?

Proxy products such as EZProxy ensure that links to IP-authenticated resources are seamlessly available to usersOpen URL link resolvers ensure that links are durable and easy to manageContent integration products provide ways for libraries and faculty to collaborate in use of library resources within online course management systems

The Future?

My Email My Portfolio

My WebCT

My NewsMy Student Information

My Library

My Course

My Assignment

My Course

My Course

GIL

EReserves

GALILEO

Links to Library Systems

and Services

Links to EReserves, Ejournals, Pathfinders

Link Resolver

Ask a Librarian

Links to Articles,

Learning Objects

My Campus Portal

Report: Recommendations

Preliminary recommendations focused on what could be done immediately: collaboration and strategies

Final report included additional recommendations related to the technical infrastructure: software and technologies that are needed

Outcomes

Preliminary report provided to RACL Executive Committee June 2004

Endorsement of initial recommendations

Libraries begin to implement

Final report produced in August 2004

Presentation to RACL Fall Meeting 2004

Endorsement of key software recommendations

Initial Recommendations Endorsed by the RACL Executive Committee in June 2004for Immediate Pursuit by USG Libraries• Libraries should be included in the implementation of campus portals and course management solutions.

• Links to GALILEO, GIL, the library website, Ask a Librarian, the Online Library Learning Center tutorial, and a citation style guide should be placed at the My WebCT level for each student at every campus.

Initial Recommendations Endorsed by the RACL Executive Committee in June 2004

for Immediate Pursuit by USG Libraries • Libraries should ensure that designated librarians are trained in use of the WebCT VISTA course designer tools and are familiar with both the student and faculty views and tools in order to be of assistance to all.

•Librarians should ensure that they are available through outreach, advertising, and service offerings to collaborate with faculty in the development of their online courses.

Technical Architecture Recommended for All USG Libraries

EZProxy

Shibboleth

Electronic Reserves management software

OpenURL resolver such as SFX

Course content integration software

MetaSearch Software

Digital Repository Software

Virtual Reference SoftwareBibliographic Citation Management Software

Technical Recommendations Endorsed by

the RACL Group in November 2004: • RACL / WebCT Working Group presented their report to the Regents Academic Committee on Libraries (USG Library Directors) in November 2005

•RACL endorsed pursuing SFX linking, metasearching, EZProxy, and ERes solutions for the University System of Georgia, as part of the centrally-supported virtual library GALILEO.

After the RACL / WebCT Working Group Report: Campus Perspective

StrategiesProcessesProgressOutcomesNext Steps

Sherrida Crawford, Valdosta State University

24May 18, 2005 S.J. Crawford, Odum Library

Sherrida Crawford, Automated Systems Coordinator & Functional Lead, VSU Campus Pipeline Luminis Project Team October, 2003

RACL/WebCT Working Group member in April, 2004

RACL/WebCT Working Group, After the Report

25May 18, 2005 S.J. Crawford, Odum Library

VSU portal – Luminis (Campus Pipeline)Access protocols include LDAP ServicesSingle Login access for Library Services

GALILEOOpenURL compatible

EZProxyAccess protocol –LDAP directory

GIL Webvoyage CatalogOpenURL compatible

ILLiadOpen URL compatibleAccess protocol - LDAP

Custom Access via (Authentication Adaptor)

Custom Access

After the RACL/WebCT Report, What I Learned

26May 18, 2005 S.J. Crawford, Odum Library

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Technology Architecture Requirements for Integration of Library Services and Resources

Into Campus Portals and WebCT VISTA (requires development and resources / possible now )

WebCT VISTA

Links to GALILEO / GIL / OLLC

Campu s Portal

Additional Authentication Software

EZProxy for IP authentication to

Library Resources

GIL Patron Account Log -in

GALILEO Institutional Log -in via Password

or Cookie

Metadirectory Services for

Library Resources as

well as WebCT/Portal

History Course Electronic Reserves E-journals Articles Books E-books Digital Collections

Learni ng Objects Web sites Bibliographies Pathfinders Subject search Subject metasearch

Tutorials Style Guides Ask -a -Librarian

Open URL Resolver

(SFX, etc.)

Electronic Reserves Solution

(Eres, etc.)

Course Content Integrator

(Sentient, ENCompass CCI.)

Additional Library Resource Management Software

Bibliographic Management

Software (RefWorks, EndNote, etc.)

MetaSearch Software (MetaLib, WebFeat, ENCompass, etc.)

Virtual Reference / Web Sharing Software (Question Point/Convey, WebEx)

After the RACL/WebCT Report, What I Learned

REALITY CHECK

27S.J. Crawford, Odum Library

WEB StrategyBusiness / E-commerce tool (Enterprise systems like PeopleSoft and Banner)

Marketing tool (Institution’s public face)

Academic tool (Learning Management Systems, i.e. WebCT/Vista)

May 18, 2005

After the RACL/WebCT Report, What I Learned

28S.J. Crawford, Odum Library

CP Luminis Portal WebCT/Vista Single Login for Banner &

WebCT/Vista & Single Sign-on for other Applications as developed (CPIP)

Secure / Authenticated Login & Integrated Authentication with other PowerLink Partners

Incorporates uPortal standard uPortal Channel Utility

Content in Context Portal pull and push (roll

based) Banner populated trigger

WebCT’s Learning Contexts Institution/Group/Course/Section Banner populated

MyCourses functionality (Courseware Lite)

Courseware Tools (Robust)

Some Functional Similarities & Comparisons

May 18, 2005

After the RACL/WebCT Report, What I Learned

29S.J. Crawford, Odum LibraryMay 18, 2005

Links to GALILEO, GIL, the Library website, Ask a Librarian, the Online Library Learning Center tutorial, and a citation style guide should be placed at the My WebCT level for each student at every campus.

VSU WebCT VISTA login

Report Summary Recommendation

After the RACL/WebCT Report, What I Learned

30S.J. Crawford, Odum LibraryMay 18, 2005

Three Cheers for the USG GALILEO Support Staff!!!

For making GALILEO single sign-on happen in the Portal!

BlazeNet / GALILEO Demo

After the RACL/WebCT Report, What I Learned

GALILEO Password not necessary for remote users!

31S.J. Crawford, Odum LibraryMay 18, 2005

After the RACL/WebCT Report, What I Learned

32S.J. Crawford, Odum LibraryMay 18, 2005

Shibboleth: Enhancement suggestion for CP Luminis portal

WebCT Observations:

•Sentient Learning – inquired if shown at Rock Eagle or other conferences IT staff attended? Used as an opening to explain Library’s interest in e-learning tools that help faculty add library resources to Vista courses

•Fielded Faculty inquiry about Library purchased DVD’s and WebCT Vista

Horizon Wimba: Become more knowledgeable about web conferencing software

After the RACL/WebCT Report, What I Learned

Other interesting factoids picked up...

33S.J. Crawford, Odum LibraryMay 18, 2005

GALILEO Upgrade Metasearch Review Invitation

Observation: From working with the Luminis portal knew needed to be asking vendors about RSS feeds and uPortal compatibility

After the RACL/WebCT Report, What I Learned

After the RACL / WebCT Working Group Report: GALILEO Perspective

Background

Processes

Progress

Next Steps

Lauren Fancher, Board of Regents

BackgroundGALILEO and review of metasearch and linking productsGALILEO environment

Unique and complex Consortial management capabilities are addressed in some way by each of these vendorsGoals and features may not work equally well within the technical constraints of the environment

• Authentication, rights management, menuing, SFX linking, supported systems and servers

Goals and FeaturesEnhanced usability and ease of access for users, including more intuitive searchingInterfaces with a customized look and feel for each user community (academics, publics, K-12)More customization of menus for user communities and individual institutions

Goals and FeaturesCross-database searching opportunities, including search sets that are customized per user community

Enable access to content and features from library websites, online courseware, campus portals, and other environments that better meet user needs

Provide enhanced opportunities for user personalization

Presentations to theGALILEO Steering Committee

December 2004 and February 2005

• December 2004: Proposal for GALILEO Upgrade in order to provide SFX linking and metasearch capabilities for all GALILEO communities (USG, DTAE, AMPALS, GPALS, Public Libraries, K-12)

• February 2005: GALILEO Steering Committee endorsed the Upgrade Proposal

Process and Next StepsGALILEO Metasearch Process

Product review with public service and technical representatives from all communitiesParticipation decisions pending per communityPossible RFP, pricing, contracts and licensing, assessing costs, financingPlanning deliverables and multi-year implementation scheduleFormation of working groups for review of audience interfaces: academic, public, school

Next Steps

USG libraries continue to participate in campus WebCT and portal projectsImplementation proposal for GALILEO Upgrade to GALILEO Steering Committee, June 2005Multi-year collaborative implementation, refinement, evolution

For More InformationGeorgiaView: The USG WebCT VISTA implementation http://alt.usg.edu/gaview/

"Interoperability between Library Information Services and Learning Environments - Bridging the Gaps” http://www.imsglobal.org/digitalrepositories/CNIandIMS_2004.pdf

Libraries and the Enhancement of E-learning, OCLC E-Learning Task Force White Paper, October 2003

Report of the RACL / WebCT Library Working Group, August 2005

Report and Presentation available at: www.usg.edu/RACL

After the Report: What I Learned http://books.valdosta.edu/~crawford/GUGM05/WebCTRACL_GUGM05_VSU.ppt