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Report on Digital Banking New[1]

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HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai, Maharashtra. Incorporated in 1994, it is the fifth largest bank in India as measured by assets. It is the largest private sector bank in India by market capitalization as of February 2014. The bank was promoted by the Housing Development Finance Corporation, a premier housing finance company (set up in 1977) of India. According to the Brand Trust Report 2014, HDFC was ranked 32nd among India's most trusted brands. HDFC was ranked 45th on the list of top 50 Banks in the world in terms of their market capitalization.As of 31 March 2013, the bank had assets of INR 4.08 trillion. For the fiscal year 2012-13, the bank has reported net profit of INR 69 billion, up 31% from the previous fiscal year. Its customer base stood at 28.7 million customers on 31 March 2013.

"We understand your world"

TypePublic company

TradedasBSE:500180NSE:HDFCBANKNYSE:HDBBSE SENSEX ConstituentCNX Nifty Constituent

IndustryBanking, Financial services

FoundedAugust 1994

HeadquartersMumbai, Maharashtra, India

Area servedWorldwide

Key peopleAdityaHYPERLINK "http://en.wikipedia.org/wiki/Aditya_Puri" HYPERLINK "http://en.wikipedia.org/wiki/Aditya_Puri"Puri (MD)

ProductsInvestment BankingInvestment ManagementWealth ManagementPrivate BankingCorporate BankingPrivate EquityFinance and InsuranceConsumer Banking

Mortgages Credit CardsHYPERLINK "http://en.wikipedia.org/wiki/HDFC_Bank"

RevenueUS$ 6.5 billion (March 2013)

Operating incomeUS$ 1.87 billion (March 2013)

ProfitUS$ 1.1 billion (March 2013)

Total assetsUS$ 66.7 billion (May 2013)

Total equityUS$ 08.6 billion (March 2013)

Number of employees69,065 (March 2013)

WebsiteHDFCBank.com

NET BANKINGNet Banking is HDFC Bank's Internet banking service. Through Net Banking, you can perform all your transactions online without leaving the comfort of your own home.HDFC Bank offers you a comprehensive range of transactions across multiple products through its NetBanking channel. So just log in to NetBanking and conduct175 + transactions from the comfort of your home or office.You can check your Account Balance, book Fixed and Recurring Deposits, Download A/c Statement up to 5 years, pay your Bills, Recharge your Mobile/ DTH connection, and much more in a secure environment.You can log in to NetBanking using your Customer ID and IPIN (password).Experience Convenience ... Choose NetBanking!

Why use NetBanking?Manage your account conveniently through the Internet. 175 + transactions available on NetBanking Up-to-the-second details of your account Access anytime, from anywhere No queues to stand in, or turns to wait forHow safe is NetBanking? Our NetBanking service is secured with industry standard technology and infrastructure Know more HDFC Bank has implemented an extra security solution for its customers - Secure Access.Secure Access is a simple three-step process that greatly enhances your online security and allows you to transfer funds online. Whats NetBanking all about? Are you tired of heading down to a Bank branch? Of waiting in queues? Of not knowing how to manage your account at your convenience? We have the answer!NetBanking is an incredibly convenient and powerful tool, letting you do everything you want with your accounts at the click of a mouse.It is Real Time, giving you up-to-the-second details on your account.All you need to do is Log in using your Customer ID and IPIN (NetBanking password).Your Customer ID is mentioned on your account statement/ account welcome letter/ chequebook. (Current account / HUF customers can obtain this from the branch). You can re-generate your IPIN online in 3 easy steps.Some of the transactions you can do through NetBanking are: Check your account balances and download 5 year account statement in 5 formats, instantly Bo Fixed Deposit / Recurring Deposit Pay Utility Bills View your Credit Card details and pay your Credit Card Bills Recharge your Prepaid Mobile & DTH Connections Invest in Mutual Funds Online Book IRCTC Tickets online Purchase a Gift Card Pay your Taxes online Update your PAN Details online View your Tax Credit Statement (Form 26 AS) Request for a Demand Draft/ Chequebook Request Stop Payment of a Cheque/ Hotlist you Debit Card/ Credit Card View your Loan details Apply for IPO Request for Debit Card PIN Regeneration Register for Third Party Transfer Transfer funds between accounts within HDFC Bank and other Bank AccountsThese are just some of the 175+ transactions you can do through NetBanking. To view the complete list click here.See our NetBankingHYPERLINK "http://www.hdfcbank.com/htdocs/common/onlineservices/netbankingdemo/index.html" Demo to learn more.HDFC Bank's NetBanking service is secure. Using industry-standard technologies and infrastructures, our service gives you peace of mind.

How to register for Net Banking? Net Banking Registration is given by default to all HDFC Bank Customers. In case you are not registered for NetBanking, it is quick & easy.The many ways through which you can register/regenerate are: 1. Online Resident Customers and NR Customers with Domestic Mobile Number registered with the bank, can Register for NetBanking online by following the below steps: Enter your Customer ID & confirm your mobile number Input the OTP which you have received on your mobile Select your Debit card & Input the Debit Card details. Set your IPIN Login to NetBanking using the newly set. 2. ATM Visit your nearest HDFC Bank ATM Enter your HDFC Bank Debit Card number and your ATM PIN Select 'Other Option' from the main screen Select 'NetBanking Registration' and confirm We will courier the IPIN to your mailing address 3. PhoneBanking Call the PhoneBankingHYPERLINK "http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking" number in your city and give your Customer ID and Telephone Identification Number (TIN) or Debit Card and PIN Our PhoneBanking agent will take your NetBanking registration request We will courier the IPIN to your mailing address in our records within 5 days 4. Branch Download the NetBanking registration form (individual or corporate) Fill in the form and submit it to your nearest HDFC Bank branch We will courier the IPIN to your mailing address in our recordsThere are no charges for NetBanking registration request

Forgot your IPIN (password)? We understand the importance of passwords in todays online world. You could say they are the passports to our entire online lives and businesses, which is why forgetting one can be a real headache.Well, not anymore.Remembering your NetBanking password or IPIN is a worry of the past, thanks to our instant IPIN facility. This instantly resets your NetBanking password and generates a new one, which you can start using right away. So, there will be no delays in accessing your account if you have lost your password.Resident Customers and NR Customers with Domestic Mobile Number registered with the bank can Regenerate NetBanking IPIN online by following the below steps: Click on the link 'Forgot your IPIN & Re-generate IPIN Enter your Customer ID & confirm your mobile number Input the OTP which you have received on your mobile Select your Debit card & Input the debit card details. Set the New IPIN Login to NetBanking using the newly set IPIN.Note: IPIN (NetBanking Password) regeneration request received at branches would be charges at Rs.50 per instance (effective 1st January 2012).

Third Party Transfer What is Third Party Transfer?Third-Party Transfer (TPT) is a feature you can use to transfer funds from your HDFC Bank account to another account (called the beneficiary), within HDFC Bank or any other bank, anywhere in India.You need to be separately registered for this service.Which transactions are covered under Third party transfer?Third Party transfer includes all transactions where funds are transferred from one account to another, within or outside the Bank.You can conduct a Third Party Transfer from your account to other Bank accounts using: Transferring funds from your HDFC Bank account to other HDFC Bank accounts with different Customer IDs. TPT is a real time transaction, which means that the transfer will show up immediately in your accounts. National Electronic Funds Transfer (NEFT) - This is a Funds Transfer service, to transfer funds to Accounts outside HDFC Bank. Any amount in the range of Re. 1 to Rs. 10 Lacs can be transferred through this facility. You need to add a Beneficiary to transfer funds to his Account. Only the Account Number and IFSC details are used to carry out the transaction. Real Time Gross Settlement (RTGS) - This is a Funds Transfer facility where the amount reaches the Beneficiary's Bank within time stipulated by RBI. The transaction amount can vary from Rs. 2 lacs to Rs. 10 lacs. You need to Add a Beneficiary to transfer funds to his Account. Only the Account Number and IFSC details are used to carry out the transaction. Immediate Payment Service (IMPS) (formerly called as InterBank Mobile Payment service)- through which you can transfer funds Instantly to any IMPS Beneficiary. It is an instant interbank electronic fund transfer service, which you can use with your mobile phone. As an HDFC Bank customer you can send money instantly to anyone in any participating bank (including another HDFC Bank customer) who is registered for IMPS via the MobileBanking service. You can also receive money through this mechanism from anyone else in a participating bank (including another HDFC Bank customer). Online Shopping. Visa CardPay From your account to any Visa Credit Card within India. Your account will be debited online, and the funds will be sent to the beneficiary Bank within 2 working days using the Visa system. The Beneficiary Bank will then transfer the funds to the beneficiary's card account. Third Party Demand Drafts up to Rs. 1 Lac can be requested from your account, through NetBanking. DDs will be couriered to the mailing address / beneficiary address provided within 4 working days. eCMS service is available for large corporate and institutions. Third Party Transfer RegistrationYou need to register for Third Party Transfer. Resident Customers and NR Customers with Domestic Mobile Number registered with the bank can Register for Third Party Transfer online by following the below steps: Login to NetBanking using your Customer ID and IPIN Third Party Transfer Tab and follow the instructions Select your Debit card & Input the Debit Card details. Confirm your mobile number. A Onetime Password ( OTP) would be sent to your registered mobile number Authenticate the transaction by inputting the OTP and you would be registered for Third Party Transfer facility instantly In case you are not registered for Secure Access, you would be asked to register for the same during the above process.Resident Senior citizens would have to give a request at branch for TPT registrationNR Customer with International Mobile Numbers registered with the bank need to click here to Register for Third Party Transfer onlineAlternatively, you can also fill up a TPT application form and submit it to the nearest HDFC Bank Branch along with an original photo ID proof and a self-attested copy of it. If the form is in order, we will activate the TPT facility within 4 working days from the day we receive your request NRI Customers unable to visit the branch, can submit the TPT registration form along with self attested Photo ID Proof.Click here to know more about OTP

Add a BeneficiaryTo transfer funds to TPT Accounts, you need to add a beneficiary. Doing that is simple, just follow these steps: 1. Log on to www.hdfcbank.com and enter your Customer ID and password (IPIN) 2. Go to Third Party Transfer and click on Add a beneficiary.(A maximum of 3 beneficiaries can be added in a period of 24 hours) 3. Select the beneficiary type-transfer within HDFC Bank, transfer to another bank using NEFT. 4. Fill the beneficiary details and confirm. It would take 30 minutes for beneficiary activation due to security reasons. (Post activation of a beneficiary, you can transfer a maximum of Rs. Rs. 100,000/- to each beneficiary for first 2 days) 5. Adding a beneficiary is a onetime processPlease note: The validity of the beneficiary's account will be the sole responsibility of the Third Party Transfer user A joint accountholder will not be allowed to transfer money unless he has Financial Transaction Rights There are special regulations governing the Financial Transaction Rights for Current Account customersThird Party Transfer LimitsDefault limit for Third Party Transfer (TPT) is Rs. 2, 00,000/- per Customer ID per day. This amount can be transferred in parts or in lump sum.Customer has the option to modify this limit and increase it online or offline. In order to do the increase limit online, you need to authenticate via Debit Card details and One Time Password (OTP) sent on your registered mobile number (For NR customers with local mobile number) OR One Time Password (OTP ) sent on your registered mobile number and email id (For NR customers with international mobile number) . In case you are not able to do it online,you need to submit the TPT limit increase form at the branch. This form needs to be accompanied with a self attested photo ID proof along with original ID proof for verification. Maximum limit capped for TPT is Rs. 10,00,000/- per Customer ID per day.NRI Customers unable to visit the branch can submit the TPT limit increase form along with self attested Photo ID Proof.The TPT limit can be reduced to up to Rs. 50,000, online.Please note: Third Party Transfer service is for all customers who have their mobile numbers registered with the Bank Current account holders need to be registered for Financial rights in order to conduct TPT transactions

ChargesNEFT transactions on NetBanking are charged as below: Amounts up to Rs. 10,000 - Rs.2.5 (exclusive of taxes) per transaction Amounts from Rs.10,001 to Rs.1 lac - Rs. 5 (exclusive of taxes) per transaction Amounts above Rs. 1 Lac up to Rs. 2 Lac - Rs. 15 (exclusive of taxes) per transaction Amounts above Rs.2 Lac Rs.25 (exclusive of taxes) per transactionRTGS transactions are charged as below: Rs 2 Lac to Rs 5 Lac - Rs. 25 (inclusive of taxes) per transaction Above Rs 5 Lac - Rs. 50 (inclusive of taxes) per transaction Note: Charges transactions done through Net Banking are not applicable for Current Accounts: Apex / Max / Plus / Merchant Advantage Plus / Flexi / Trade / Merchant Advantage / Premium / Regular.For each Visa Card Pay transaction, a nominal fee of Rs 5/- (plus taxes) will be applied.

What is Secure Access? HDFC Bank has implemented an extra security solution for its customers - Secure AccessSecure Access is an additional layer of security that is essentially a solution protecting your account from hackers and fraudsters. Secure Access requires a one-time registration effort from your side.All Third Party Transactions are covered under Secure AccessLet us take you through the steps involved in Secure Access and how it serves to protect your account HDFC Bank's NetBanking login is a two step process with Secure Access image and text verification. Screen 1 is where you key-in your customer id Screen 2 is for your password

This is done as a security measure. On putting in your customer id, our backend will verify if you are registered for Secure Access. If you are not registered for Secure Access, the next screen will have a box to key-in your password. If, however, you are registered for Secure Access, you will be shown an image and text that have been personalized by you during registration for Secure Access.For more queries, click hereTo register for Secure Access you will need to: Personalize an image Personalize text Answer 5 questions

What is Secure Access? Secure Access is an additional layer of security that is essentially a solution protecting your account from hackers and fraudsters. The primary aim of the service is to monitor your important NetBanking transactions covered under Secure Access, with an aim to block/ report any deviant transactions.

What transactions are covered under the TPT facility?Currently following transactions are covered under Secure Access: Transfer from one HDFC Bank account to other HDFC Bank account holders (under distinct customer ID) Transfer from HDFC Bank account to any other Bank's account (also known as RTGS & NEFT) Visa Card Pay Third Party Demand Draft through NetBanking Direct Pay / Online ShoppingDo I have to register for the Secure Access on a Compulsory Basis Yes, in order to perform your Third Party Transfer or Online Shopping transactions, registration for Secure Access is Compulsory.Can I register for Secure Access service through the Branch / PhoneBanking/ ATM or any other mode?No, in order to register for Secure Access Service, you need to register for this service through an on line medium only (post logging into NetBanking)Will my Customer ID or NetBanking Password (IPIN) change? No, your Customer ID and IPIN will not change and will remain the same as they were.Is there a change in how I Log in to my NetBanking Page?Yes, going forward, your login process for HDFC Bank's NetBanking will be a two step process with Secure Access image and text verification. Page 1 where in your Customer ID will need to be entered Page 2 where in your IPIN will have to be entered.This is done as a security measure. On putting in your customer id, our backend will verify if you are registered for Secure Access. If you are not registered for Secure Access, the next screen will have a box to key-in your password. If however you are registered for Secure Access, you will be shown an image and text that have been personalized by you during registration for Secure Access.Is Secure Access facility free of cost? Yes, at the moment, Secure Access is a free of cost service for all NetBanking customers.Secure Access - Registration Process and How does it work?Secure Access works on the basic principle about you remembering / logging on to your correct NetBanking site. The Secure Access registration process covers the following three steps. Selecting a Picture from the Choices and categories of pictures offered to you Selecting a Message that you are able to identify easily and personal to you Selecting Answers to some of the questions that are personal in nature (of which only you will have the answers)You will have to select your registered mobile number and authenticate the transaction by inputting the OTP sent on your registered mobile number.How does selecting the Picture and the Message help you identify the correct HDFC Bank's NetBanking site?When you log on to NetBanking site and if you are a Secure Access registered customer, on the Password page, you should be able to see your Picture and the Phrase that you selected when you enrolled for Secure Access for the first time or as per your last modification, in case you are not able to see the same, this would mean you are not on the correct NetBanking site and you should not progress forward.Is it compulsory to answer all the five questions? Yes, in order to complete your Secure Access registration, it is important and mandatory that all the five questions be answered. These questions are personal in nature and as such only you will have the answers to the same. Your responses to the Secure Access Registration" will be kept confidential by the Bank as per our privacy policy.Can I upload my own picture as a Secure Access Image?No, you have to select the picture from the given categories on registration screen.Can I use special characters in Secure Access Phrase?No, Special Characters cannot be used in the Phrase that you choose to select for this service.What if my NetBanking connection fails or there is a sudden disruption in service? In case you are registering for the Secure Access service and the connection fails mid-way then you will have to restart the registration process once again.Will I be asked questions every time I do a transaction? No, you will not be asked questions every time you do a transaction, depending on the nature of the transaction and a host of other variables, the system may ask you questions. Please do note that there is no human intervention involved here and the system will ask you questions based on a set of algorithms

How do I change my Secure Access Image and Challenge Questions/Answers? To modify the details updated by you for Secure Access, please login to NetBanking and click on the Third Party Transfer tab:

To Reset the questions and answers: Access your NetBanking account Click on "Third Party Transfer" tab Click on "Change Questions Answers" option. Answer five secret questions of your choice ( Please do not share the Questions or Answers with anyone) You need to authenticate the change by inputting your Debit Card details and the OTP. (OTP is a Onetime password that is valid for only one specific transaction sent on your registered mobile number)To change the Image and Message: Access your NetBanking account Click on "Third Party Transfer" tab Click on "Change Image and Message" option, select the image required and type the message looking forward for continued patronage and support.

What if my Secure Access ID gets locked? The Secure Access service rights will only get locked post the incorrect answers to the questions or not being able to answer. In such a scenario, login to NetBanking and click on "Modify Secure Access Profile" and complete the steps, you need to authenticate the transaction by inputting your Debit Card details and the OTP sent on your registered mobile number. Alternatively you can also call up PhoneBanking or visit the Branch and provide a written request for the same. Post your correct verification of the details, the Bank will unlock your Secure Access rights as well.Why do I need to set up challenge questions? Challenge questions will be used to authenticate high risk transactions as an additional layer of security.

What If I forget the answers to the questions? Since the answers to the challenge questions are set by yourself as a customer, the chances are very less likely that you may forget the same. However, if you forget the answers to the same please log in to Net Banking and click Third Party Transfer/ Accounts tab

You can modify the questions through an option Modify Secure Access Profile, and complete the steps, you need to authenticate the transaction by inputting your Debit Card details and the OTP sent on your registered mobile number.Insurance on NetBanking Now you can buy Life / General Insurance plans conveniently through NetBankingLife InsuranceEnsure a financially secured future for yourself and your loved ones through Protection, Health & Retirement and Investment solutions on NetBanking from HDFC life: Protection Plans HDFC Life Click 2 Protect Plus Plan HDFC Life Click 2 Protect Plan HDFC Life Group Credit Protect Insurance Plan (Single Premium Term Plan) Health Plan: HDFC Life Health Assure Plan Retirement Plan: HDFC Life Pension Super Plus Plan Saving & Investment Plan : HDFC Life Click to Invest Plan HDFC Life SanchayAlso renew your existing HDFC Life policy through Net Banking.General Insurance You can now secure yourself, your family and your assets from the comfort of your home or office.

You can avail Motor, Health, Travel, Critical Illness, Home, Two Wheeler and Personal Accident Insurance through HDFC Bank Net Banking in 3 easy steps & get your policy copy instantly. You can also avail 3 & 12 month EMI facility to pay your premium.

Purchase Life / General Insurance in 3 simple steps through Net Banking Insurance, and select General or Life Insurance option, as required. Select the type of Insurance, view the premium amount and confirm to make the payment Get instant Confirmation.Also renew your existing HDFC Ergo policy through NetBanking.

Virtual Keyboard HDFC Bank's Keyboard has three variations, thus giving customers that many more options to use the application. Virtual Keyboard Scrambled Keyboard Hovering KeyboardVirtual KeyboardVirtual Keyboard is an online application, which gives an option for customers to input their Net Banking Passwords (IPINs) with the help of a mouse. There is no need to use the physical keyboard in order to input the IPINs.How to Use the Virtual Keyboard? Below are the steps on how to use the Virtual Keyboard: Please click / tick mark on "Click here to use Virtual Keyboard for IPIN only" With the help of the mouse, please enter the IPIN on the Virtual Keyboard Press the relevant characters of your IPIN on the screen Once your IPIN is filled in the IPIN box, please click on "Log In" button and you can continue with your Net Banking transactions.

Advantage of a Virtual Keyboard?The Virtual Keyboard is designed to protect the customer from malicious "Spy Ware" and "Trojan Programs" designed to steal IPINs. The Virtual Keyboard reduces that risk.Is inputting of a Net Banking IPIN through a Virtual Keyboard compulsory?No, this is not a compulsory step. A customer can still continue to use / input his IPIN through the physical keyboard.Scrambled KeyboardScrambled Keyboard is an application that is both virtual and dynamic in nature. The position of characters on the keyboard changes every time a character is inputted through the Virtual Keyboard.How to Use the Scrambled Keyboard?Below are the steps on how to use the Scrambled Keyboard: Please click / tick mark on "Click here to use Virtual Keyboard for IPIN only" Please click on "Shuffle or Scramble Keyboard" on the lower right side of the Virtual Keyboard Now your virtual keyboard has converted into a Scrambled Keyboard With the help of the mouse, please enter the IPIN With every IPIN input, the position of the characters will change Press the relevant characters of your IPIN on the screen Once your IPIN is filled in the IPIN box, please click on "Log In" button and you can continue with your Net Banking transactions. Can the Scrambled Keyboard and "Mouse over/ Hovering" applications be used together?Yes, both the applications can be used together. In order to use the same, one needs to first 1. Click on the Virtual Keyboard option followed by 2. Clicking on Scrambled Key option and then on the Mouse over option

Hovering KeyboardHovering Keyboard is a new innovation, which helps you enter your IPIN by just pointing your mouse on the relevant character. This is also called as "Mouse over".How to use the Hovering Keyboard? Below are the steps on how to use the Hovering Keyboard: Please click / tick mark on " Click here to use Virtual Keyboard for IPIN only" Click on the "Hovering or Mouse over" option on the lower left side of the Virtual Keyboard Now your Virtual Keyboard has converted into a Hovering Keyboard Please point your mouse on the character of your IPIN that you wish to input For all the characters of the IPIN, you can point the mouse on the relevant characters and they will be filled up in auto mode without actually clicking on the character Once your IPIN is filled in the IPIN box, please click on the "Log In" button and you can continue with your Net Banking transactions

Have questions?How can I log in if I have forgotten my password? In case you have forgotten your password you can re-generate it using our Instant IPIN facility online.How can you block your IPIN (password) or un-register? We will need a written instruction from you to block your IPIN. Alternatively, you can contact our PhoneBanking Services.What can I do using Net Banking? You can perform a range of financial and non-financial transactions through Net Banking. What is the process for IPIN (password) regeneration? In case you have forgotten your password you can re-generate it online using the Instant IPIN facility.

What are the measures I can take to make NetBanking safer? You should log out from Net Banking when leaving your PC

NetBanking Login

Customer ID

New to NetBanking ?

Credit Card Holders(if you do not hold HDFC Bank account)

Retail Loan Customers for online loan account access(if you do not hold HDFC Bank account)

ABOUT SSL CERTIFICATES

Welcome to NetBanking

Latest Features

Fly Free FasterApply for Jet Privilege World Debit Card now.

Experience the new NetBankingThe Simpler, Easier, Smarter NetBanking awaits you.

Why NetBanking?

ConvenienceInvestmentSecurity

24 x 7 access to 130+ transactions Grow your money with smart easy ways to invest Online At HDFC Bank, your safety and security is our number one priority

Welcome to NetBanking

Latest Features

Fly Free FasterApply for Jet Privilege World Debit Card now.

Experience the new NetBankingThe Simpler, Easier, Smarter NetBanking awaits you.

Why NetBanking?

ConvenienceInvestmentSecurity

24 x 7 access to 130+ transactionsGrow your money with smart easy ways to invest Online At HDFC Bank, your safety and security is our number one priority

JetPrivilege HDFC Bank World Debit Card on NetBanking

To Know More about JetPrivilege HDFC Bank World Debit CardYou can now apply for JetPrivilege HDFC Bank World Debit Card through NetBanking, instantly. With JetPrivilege HDFC Bank World Debit Card, you can Fly Free Faster! Earn JPMiles on all your purchases and accumulate these points to redeem free flights.

Benefits of JetPrivilege HDFC Bank World Debit CardWelcome Benefit: Avail of up to 3,000 JPMiles, which include : 1,000 JPMiles as an enrolment bonus and 2,000 JPMiles on the first swipe of your Debit Card, within 90 days of Debit Card issuance date Save more with a 750 discount voucher* on booking of return ticketsJPMiles Programme: Get 2 JPMiles on every Rs. 150 spent on purchases at Point-Of-Sale, with your JetPrivilege HDFC Bank World Debit Card. Get 4 JPMiles on every Rs. 150 spent on purchases made on revenue tickets on Whats more! You also get Free Personal Accidental Death Insurance Cover of Rs. 25 lac.

How to apply for a JetPrivilege HDFC Bank World Debit Card NetBanking:Just login to NetBanking and follow these simple steps:

Debit Cards tab and select Debit Card Upgrade Select the Debit Card you wish to upgrade Select JETDC & click on ConfirmBranch: In case you are unable to apply for JetPrivilege HDFC Bank World Debit Card online, please visit your nearest HDFC Bank Branch, with a valid photo ID proof and submit the duly signed JetPrivilege HDFC Bank World Debit Card application form.Bank Online NetBanking Credit Card HYPERLINK "http://www.hdfcbank.com/personal/ways-to-bank/bank-online/credit-cards-netbanking"NetBanking Email Statements Loan Accounts Online Savings Accounts NRE Savings Account NRO Savings Account Current Accounts NRE Current Account NRO Current Account Fixed Deposit Rupee Accounts NRE Fixed Deposit NRE Recurring Deposit NRO Fixed Deposit NRO Tax Saver Fixed Deposit Rupee Max Fixed Deposit Foreign Currency Accounts FCNR Deposit RFC Fixed Deposit FCY Max Accounts for Returning Indians RFC Savings Account RFC Fixed Deposits Offshore Accounts HYPERLINK "http://www.hdfcbank.com/nri_banking/accounts/Offshore_Accounts.htm"&HYPERLINK "http://www.hdfcbank.com/nri_banking/accounts/Offshore_Accounts.htm" Deposits FAQs NRI Forms Center Service channel options for standard requests

NRI Bank AccountsAt HDFC Bank, we believe in extending you the best banking experience through our range of NRI Products that suits your requirements.Our wide network of branches in India and Overseas, a wide range of direct banking channels; adds a great comfort for you to be always connected.Savings AccountOur Non-Resident Savings Account lets you save your money in Indian currency.

Current AccountA Non-Resident Current Account can be opened by an Individual NRI (other than Individuals of Bangladesh/Pakistan nationality/ownership) and is used for purpose where you do not wish to take Interest Benefit.

DepositsOur wide range of Rupee Fixed Deposits & Foreign Currency Deposits allows you to make productive use of your earnings in Indian currency/ Foreign Currency.

Accounts for Returning IndiansAs the name suggests, these accounts are specific to the needs of Non-Resident Indians who have returned for permanent settlement after being resident outside India for a continuous period of not less than one year. These funds can be transferred to an NRE/FCNR account upon change of status to NRI again.

DO YOU WANT TO Download Account Application Form Download Mandate Holder Appointment Form Download Form for ATM Card for Mandate Holder

MONEY TRANSFERWherever you are, remitting money to India was never this easy! HDFC Bank offers you a host of smart and convenient facilities for remitting funds to India. Choose from an array of fast and secure money transfer options like Quickremit, IndiaLink and Telegraphic/ Wire Transfer. In addition, we also provide services including ChequeLockBox and Funds Transfer through Cheques / Demand Drafts / Travellers Cheques for our customers

Simply select your current region of residence, browse through the various modes for remitting money to India, fill up the relevant details and we will do the rest.

Select your current region of residence

AfricaAustraliaCanada

EuropeMiddle EastSouth East Asia

UKUSAOthers

Sending Money to India

Making Money Transfer Quick, Safe and EasyWith an expansive roster of convenient and secure money transfer solutions, HDFC Bank ensures that transferring money to India is hassle-free. Based on your specific requirements, current region of residence, proximity to a HDFC Bank branch and amount and frequency of money transfers, you can choose from a number of fast and efficient options for remitting money to India.

HDFC Bank offers excellent exchange rates, nominal charges as well as aeonian client-centric services for money transfers. Our global correspondent branches ensure cost efficiency, lower turnaround time and convenience.

With services like HDFCs Quickremit & Telegraphic or Wire Transfer services, clients can transfer funds from any bank outside India directly to their beneficiarys HDFC account in India. For high value remittances, HDFC Bank provides The Cheque Lock Box Facility, allowing you to remit as much money as you want. Our proven and reliable services let you remit funds quickly and experience peace of mind!PREMIUM BANKINGPrivate BankingWe are happy to bring to you our Private Banking Services which are exclusively designed to offer tailor-made solutions for managing and enhancing your wealth.Imperia BankingHDFC Bank Imperia Premium Banking programme is designed for the royalty of today - you. It seeks to enhance the exclusivity that you are accustomed to and pampers you with services that others can only dream about.

Be it a dedicated Client Relationship Manager, customized investment services or exclusive privileges, Imperia takes care of every little detail to ensure a banking experience like no other. Preferred BankingIf you expect more from everything, even your bank, we invite you into the world of exclusive banking. Where you will never again have to wait to be served. With our HDFC Bank Preferred Programme, your comfort always comes first.

Ideal for seasoned professionals or businessmen, this programme will provide you with a banker dedicated to take care of all your banking and investment needs. It also means you get preferential rates on various banking products and other exclusive benefits. Classic BankingAt HDFC Bank, it is our endeavour to nurture a truly personal relationship with you. Thus, we welcome you to the HDFC Bank Classic Banking Programme where you experience banking beyond the ordinary. DO YOU WANT TO Download Account Application Form Download Mandate Holder Appointment Form Download Form for ATM Card for Mandate Holder

HELPING YOU DECIDE Use a Product Finder to choose an account Compare between Accounts/ DepositsPAYMENT SERVICESBillpayPay your telephone, electricity and mobile phone bills conveniently through the Internet, via ATMs or a telephone with Billpay, our comprehensive bill payments solution.DirectPayShop online without cash or Debit / Credit Card with Direct Pay. All you need is your HDFC Bank Savings/Current AccountInstaPayPay your bills, make donations, and subscribe to magazines without going through the hassles of any registration.NetSafeNetSafe Virtual Card facility is temporarily unavailable due to technical enhancements.Online DonationsMake Online Donations in India from anywhere you are. DO YOU WANT TO Send money to any account in India Send HYPERLINK "http://www.hdfcbank.com/nri_banking/money_transfer/USA/tele_wire_transfer.htm"TravellersHYPERLINK "http://www.hdfcbank.com/nri_banking/money_transfer/USA/tele_wire_transfer.htm" HYPERLINK "http://www.hdfcbank.com/nri_banking/money_transfer/USA/tele_wire_transfer.htm"ChequesHYPERLINK "http://www.hdfcbank.com/nri_banking/money_transfer/USA/tele_wire_transfer.htm" / Demand Drafts for credit to your NRI AccountHELPING YOU DECIDE Use a Product Finder to choose a Money Transfer Option Compare Money Transfer Options to IndiaBanking OnlineNetBanking View account balances & statements Transfer funds between accounts Pay bills, and much moreEmail Statements FREE statements for Savings and Current Accounts Monthly statements for savings accounts Daily / weekly / monthly statements for current accountsBanking with your PhoneSMSBanking Use ngpay for a wide range of financial transactions Transfer funds, shop on your mobile, and more.PhoneBanking Dial in to PhoneBanking to perform various transactions over a phone call. InstaAlerts Receive real-time account updates on your phone or email Register for InstaAlert using NetBankingMobileBanking through browser Get access to your account any time you want with MobileBanking through browserMobileBanking App for iPhone HDFC Bank has launched MobileBanking Application, a special application exclusively for the iPhone.MobileBanking App for BlackBerry The Mobile Application on Blackberry helps you to check your account balance, transfer funds, pay your bills and much more while on the moveMobileBanking App for Android This application helps you check your account balance, transfer funds, pay your bills and conduct many other transactions while on the move.MobileBanking App for Nokia There are the lists of 63 transactions that you can perform while you are on the go.MobileBanking Credit Card Information HDFC Bank has launched a facility through which information about your credit card account can be viewed on the move using your mobile phone.Banking in PersonP.O. Boxes Send your account instructions to a local P.O. Box, and have them reach us free of charge

NRI Access Points We have representative offices to serve you in the Gulf, Kenya and Hong Kong Branch Network Accessing your Savings or Current Account from any of over 4,014 of our branches across India.ATMs 24-hour access to cash, view mini-statement, order cheque books, recharge your prepaid cards, all from our wide network of over 11,766 ATMs.

DO YOU WANT TO Send money to any account in India Send HYPERLINK "http://www.hdfcbank.com/nri_banking/money_transfer/USA/tele_wire_transfer.htm"TravellersHYPERLINK "http://www.hdfcbank.com/nri_banking/money_transfer/USA/tele_wire_transfer.htm" HYPERLINK "http://www.hdfcbank.com/nri_banking/money_transfer/USA/tele_wire_transfer.htm"ChequesHYPERLINK "http://www.hdfcbank.com/nri_banking/money_transfer/USA/tele_wire_transfer.htm" / Demand Drafts for credit to your NRI Account

HELPING YOU DECIDE Use a Product Finder to choose a Money Transfer Option Compare Money Transfer Options to IndiaCredit Card NetBanking Personal Ways to bank Bank Online Credit Card NetBankingRI Ways To Bank Online Credit Cards Online Access your HDFC Bank Credit Card account online using NetBanking and view all your account information quickly and easily. Manage your Credit Card transactions, pay your Credit Card bills and track your reward points, which you can redeem for some great offers.

Managing your Credit Card doesnt get much easier than this!What are the benefits of Online Credit Card access?Listed below are the online features you enjoy with your Credit Card:

View: Account Information Unbilled Transactions Credit Card Statements (up to last 6 months)What does my account information show me?Your account information shows you: Your total cash and credit limits Your billed and unbilled transactions Your payment due date The reward points you have earned on your cardThis helps you monitor your Credit Card transactions and know when your Credit Card bills are due for payment. You can see your reward points and enjoy the benefits they offer.HYPERLINK "https://netbanking.hdfcbank.com/netbankinHow to register for Credit Card NetBanking? Step 1:Register Now to get online access to your credit card. This service is free of charge. You will have complete privacy when you access your credit card NetBanking.Step 2:Login toNetBanking, go to your Credit Card tab and click register new card, to register your card.Hotlist your Credit Card NetBanking When your credit card is lost or stolen, you can block your card and place a request to re-issue the credit card using the Hot listing facility under the credit card NetBanking page.On blocking the card, the credit limit on the card becomes zero and there can be no transactions made using the credit card.How do I block the card? Login into your NetBanking account and choose the Hot listing option under the credit card tab. Choose the card to be blocked from the drop down mentioning the reason (Lost or Stolen). Also choose if you would like to apply for the card to be re-issued (Yes or No) and submit. Can I block the card now and opt for it to be re-issued at a later date? No, you cannot. You can only either choose Yes or No for re-issue. If you would want the card to be re-issued on a later date, choose No now and call the HDFC Bank Customer Service number and place a request for re-issue of card.Will I be charged for this? Yes, you will be charged Rs 100 as a fee for this service.In how many days will my card be re-issued? Your credit card will be re-issued within 10-15 working days.Can I use this Hot listing service if my card is damaged or destroyed? No, you will have to call the HDFC Bank Customer Service number and place a request if your card is damaged or destroyed.Cash on Call / Dial an EMI Cash on Call - is a facility where you can avail Cash Loan within the eligible credit limit on your credit cardDial an EMI - is a facility that allows you to convert your credit card purchases into EMI's at attractive Interest rates.What is Cash on Call?Cash on Call is a facility where you can avail a Cash Loan within the eligible credit limit on your credit card.Is this facility available for all customers? No. This facility is available only for select customers who are eligible as per the bank policy.How do I apply for Cash on Call facility? You can apply online from your NetBanking account or call up your PhoneBanking helpline number.How do I apply online for Cash on Call? Log in into your NetBanking account, click on Credit Card tab and choose Cash on Call from the options provided on the left hand side Choose the card and click on Continue Enter the required loan amount, tenure and confirm.What are the documents required to avail this facility through the online channel? No documents are required. It is a completely online process.What is the maximum loan amount offered? Loan amount offered is from Rs.10,000 to Rs.3,00,000, subject to available balance on the credit card.What is the interest rate at which EMI is calculated? The interest rate varies depending upon the repayment tenure that you choose. Please log in to your NetBanking account for more details.By when and how will I get the loan credited to my savings account? The loan amount will get disbursed to your savings account within 48 hours.Can I get the loan amount disbursed to me in the form of a DD?Yes. You will have to call PhoneBanking helpline and apply. If you apply Through NetBanking, the loan amount will only be disbursed through direct credit to your savings account.Are there any fees for this facility? Yes, one time limited flat processing fee offer (per loan) of Rs 500 plus service tax @ 12.36%, if applied through NetBanking or 2% on the loan amount, subject to a minimum of Rs.500 and maximum of Rs 2000, plus service tax if processed through other channels.How can I pay back my loan amount? Loan EMI amount gets billed to the card account on a monthly basis and part of the Minimum Amount Due which is to be paid monthly.What is Dial an EMI?Dial an EMI is a facility where you can convert your purchases on your credit card into EMIs at attractive interest rates.What is the maximum EMI tenure? Tenure options available are from 6 months to a maximum of 36 months. E.g., 6/12/24/36Can I convert all my purchases into an EMI? No. The minimum value of purchase needs to be Rs 5000 or above to be eligible for the Dial an EMI facilityCan I pre-close the loan within my loan tenure?Yes the loan can be pre-closed with a pre closing charges of 3% on the outstanding principal at the time of closer.How do I apply online for Dial an EMI? Log in into your NetBanking account, click on Credit Card tab and choose Dial an EMI from the options provided on the left hand side Choose the card and click on Continue Select the transaction for Dial an EMI option and confirmIs the facility available for all customers? No. This facility is available only for select customers who are eligible as per the bank policy.How do I apply for Dial an EMI facility? You need to apply for this online from your NetBanking account or call up your Phone Banking helpline numberAre there any fees for this facility? Yes, one time limited flat processing fee offer (per loan) of Rs 250 plus service tax @ 12.36%, if applied through NetBanking or 2% on the loan amount, subject to a minimum of Rs.250 and maximum of Rs 1750, plus service tax if processed through other channels.By when will the purchases converted into EMI option? Your purchases will get converted with in 24 hrs post your acceptance and the same would reflect in your immediate billing cycle.Limit Enhancement & Card Upgrade with Limit Enhancement Increasing credit limit on the existing HDFC Bank Credit Card is called Limit EnhancementWhen the existing credit card is eligible for an increase in credit limit and as a result the customer is entitled for another credit card product, it is termed as Card upgrade with Limit Enhancement.What is Limit Enhancement?Increasing the credit limit on an existing HDFC Bank Credit Card is called Limit Enhancement.How much time would it take for the new limit to reflect on the customers credit card?It happens instantly when he/she places a request.Can the customer increase credit limit to any figure or what is the upper cap limit?The upper cap limit is set by HDFC Bank and the credit limit cannot be higher than this upper cap limitIs Limit Enhancement available on Add on Cards? No, this facility is only available for Primary card.Will a new card be issued, once the limit enhanced?No, new card will not be issuedWhat is Card Upgrade with Limit Enhancement?When your existing credit card is eligible for an increase in credit limit and as a result you are entitled to another credit card product, it is termed as Card upgrade with Limit Enhancement.How do I know that I am eligible for Card Upgrade with Limit Enhancement and how do I apply for it? Login into your NetBanking account, click on the Credit Card tab and choose Card Upgrade with Enhancement from the options provided on the left hand side. Choose the card to be upgraded and click Continue I get a message that I am not eligible for Card Upgrade. What do I do?Please call up customer service for details.When will I receive my upgraded card?The new upgraded card will reach you in 10 working days to the address registered in our Credit Card records.Will the upgrade card carry the same card number? No. On Upgrade, because of change in the product, a new card number is generated. Hence the upgraded card will have a different card number.I have changed my address and want the card to be delivered to my new address, what do I do? Please call customer service and correct the address in our records and then apply for the upgrade.Since the upgraded card will have new card number, should I register afresh with HDFC Bank NetBanking, Verified by Visa/ MasterCard Secure Code for online transactions?No, your new card will be auto-linked for NetBanking and Verified by Visa/ MasterCard Secure Code.Will my Standing Instructions get automatically transferred to the new upgraded card?No, you will have to intimate the change to all service providers.What will happen to the transactions and payment details of the old card?All these details are shifted to the new card.Can we view the old card statements online?Yes. The last 6 statements can be viewed irrespective of the upgrade.Will the Auto Pay facility get transferred to the new card automatically?

Yes, the Auto Pay facility will get transferred to the new card automatically.Will the Reward Points on my existing card get transferred to the new card?Only a percentage of Reward Points on your existing card will get transferred to the new card on Card Upgrade. Reward Points will be transferred as per the Matrix below

Have questions?When will I receive my changed ATM PIN?You will receive your new ATM PIN by post within 10 days from when your request has been submitted.What is the Auto pay facility?Auto pay is a facility available to HDFC Bank account holders. It takes care of your Credit Card bill payments. If you register for the Autopay facility, your outstanding Credit Card statement amount will be automatically debited from your HDFC Bank account on your payment due date every month. The payment will be credited to your Credit Card account the following day.If I have an HDFC Bank Credit Card and a Current or Savings account with HDFC and have only registered for the Online Credit Card facility through NetBanking will I be able to view my HDFC Bank account details as well?Your Credit Card account is separate from your Current/Savings account. If you have only registered for the Online Credit Card facility through NetBanking then you will only be able to view your Credit Card account details online.How can I register for statement on E-mail? To register for statement on e-mail you have to:Email StatementsAs a savings or current account holder you can receive your account statements via email. So register for Email Statements for FREE and access your account statements conveniently at the click of a button.

Go Green! Get your account statement on your email for FREE!What are the features of Email Statements?The features of Email Statements are: For a Savings account you will get monthly Email Statements. For a Current account you can get daily, weekly or monthly Email Statements.What are the benefits of Email Statements?The benefits of Email statements are: They are FREE. No more paper, no more physical statements. Even if you are registered for hold mails, you can get Email Statements. Youll get information on new products and mandatory information online.

How to Register for Email Statements? Login to NetBanking, click on Email Statement under the Request section of Accounts tab. NRI Customers receiving combined physical statements and registering for Email Statements will receive a separate Email Statement for each account linked to the primary Customer ID.

OR

To register for Email Statements you can: Download the E-age form and submit it at your nearest HDFC Bank branch. ORYou can contact our PhoneBanking to register for e-mail statement.Have questions?Who can register for email statements?All Current and Savings account customers can register for email statementsWhat is the frequency of email statements? Savings account customers registering for email statements will receive monthly statement of accounts. Current account customers can opt for daily/weekly/monthly email statementsHow can I register for email statements? You may register for email statements through NetBanking or by visiting the nearest branchIf I am a managed portfolio customer, will I get combined email statements? Customers covered under Imperia, Preferred and Classic programmes will receive combined email statement for all accounts (across Savings, Current & Fixed deposits) linked to the primary Customer IDWill i receive physical statements, if I register for email statements? With email statement registration, physical statement of accounts will be discontinuedHave more questions, check our FAQs Section Loan Accounts OnlineIt has been our constant endeavor to enrich your post loan service experience. Being an esteemed loan customer of our bank, view your loan details just by logging into NetBanking.What can be accessed? Loan Summary Transaction History Loan Account DetailsWhat information can be seen in my loan account online? Installment loan summary including loan account no, loan amount, tenure & product. EMI status & details of last 9 transactions for respective Loan Account. EMI, due date, future principal, remaining tenor, loan maturity date, overdue EMI & overdue charges (if any).How to register for accessing your loan details on NetBanking? If you are a Loan customer, holding an existing HDFC Bank Savings / Current Account:Log on to www.hdfcbank.com and login to your saving / current account through existing Customer ID. Select the "Loans" TAB on your home page. Incase your loan details are not reflecting, follow below procedureProcess for Registration of your loan account: Under "Loans" TAB, on the left side of your login window screen, select the option "Register New Loan" to register your loan. Update the required details, which are as follows: Loan account number Date of Birth / Date of Incorporation (for Loans on Company Name) Last EMI amount paid Submit One time password would be sent on your registered mobile number. On receipt of the password, enter thesame in the One Time Password Screen and click on OKIf you are a Loan Customer not holding any existing HDFC Bank Savings / Current Account: Log on to www.hdfcbank.com Select "NetBanking" in "Login section" available at home page Press "Login". It will open information page. Press "Continue to NetBanking" Click on "Click here" New user needs to register first by clicking "Register" available for "New User" at left bottom side.Process for Registration of your loan account: Choose your Login ID. (Note : Minimum Length-4, Maximum Length-10 ) Update the required details, which are as follows: Loan account number Date of Birth / Date of Incorporation (for Loans on Company Name) Last EMI amount paid New Password (Note: Minimum Length-8, Maximum Length-15. Also refer "Guidelines for Online Loan User Password" available on the page) Confirm Password Submit One time password would be sent on your registered mobile number. On receipt on the password, enter the password in the One Time Password Screen and click on OKTo register now, Already Registered Customer? To Log in now, Loan customer holding an existing HDFC Bank Savings / Current Account Loan Customer not holding any existing HDFC Bank Savings / Current Account Have questions?Why to Register for Loan Accounts Online?Loan Accounts Online, is a self-service solution, to get details of your loan account instantly.I am already an active Net Banking user for Savings account; do I need to register separately for Loan Accounts Online?No. Existing active Net Banking Users can access their Loan account/s using Net Banking Cust id & password under "Loans" tab of Net Banking. Upon log-in, if the customer is unable to view his/her loan account under Loans tab, then loan a/c needs to be registered.How can I access Loan Accounts Online, if I do not have Net Banking ID?An option for Retail Loan Customer is available, if you have availed only a Loan facility from HDFC Bank and do not have a Savings or Current Account, you can still register for this facility to access your loan details online by creating a User id & password.What all information is required for User id & password creation?Following information is required to Create User id and Password: Loan Account Number Last EMI Paid Date of BirthWhat if I have not received the OTP (One Time Password) for registration?You will not be able to register your loan if OTP is not delivered on your mobile no. Please ensure your recent mobile number is updated in Banks records. Please contact customer service for further details.

Chillr is a revolutionary new app that lets you send money immediately to anyone in your phone book, 24 hours a day, 7 days a week. No more hassles of adding beneficiaries!You can request money, split bills amongst friends and can also recharge your mobile, DTH & data cards. Soon you will be able to pay at online or offline stores using Chillr.Chillr is launching first for HDFC Bank and is available exclusively for customers of HDFC Bank. As an HDFC Bank customer, you can also transfer money to your contacts having other bank accounts.Money transfers made easy! Send money to anyone in your contact list by using only your contact's mobile number. No more adding beneficiaries and asking for their bank details. You can also send money without sharing mobile numbers with Chillr App users in your vicinity, using 'Near Me' option Split bills easily among your friends and colleagues Recharge your mobile, DTH and data cards Transfer money between your bank accounts Immediate flow of money between bank accounts Available 24x7 including weekends and bank holidays!

High-end security: All transactions are authorized through an M-PIN that is issued by HDFC Bank and known only to you. No passwords are stored in the App Custom keyboards to protect you from phishing attacks Secured by 2048-bit client certificatesGenerate your MMID using MobileBanking or NetBanking and then SMS MPIN to 5676712 or log on to NetBanking to generate your M-PIN instantly.

Frequently Asked Questions:

1. What is Chillr?Chillr is a Smartphone application that allows immediate transfer of money to friends in your phone book in an easy & secure manner.2. How do I get started?To start using Chillr all you need is a Smartphone & IMPS registered bank account. Chillr is now available on Android & iPhone and confirmed Windows Smartphones. More instructions on the Get started section above.3. Does Chillr work with all banks in India?Chillr works with all banks that have IMPS enabled. Chillr is launching first for HDFC Bank and is available exclusively for customers of HDFC Bank. As an HDFC Bank customer, you can also transfer money to your contacts having other bank accounts.4. Do I have to transfer money from my bank account into a wallet?No, there are no virtual wallets here. Chillr lets you make transactions directly from your HDFC Bank account. So it is not only convenient, but your money is always in trusted hands. Since, you don't have to make frequent trips to your ATM to withdraw cash, you tend to earn more interest income as more money stays with your bank. 5. Can I transfer money to an account in another bank?Yes. You can send money to any other Chillr user not limiting to the bank account the recipient is connected with.6. Do I need a specific mobile service provider?Chillr works on any mobile service provider. All you need is a working internet connection on your smartphone (2G/EGDE/3G/HSPA/Wi-Fi)7. Is Chillr free?Downloading of Chillr App is free. However for sending money through Chillr App, transaction charges of Rs 5 + S.T will be levied for every transaction to a non-HDFC Bank account. Transactions between HDFC Bank accounts using Chillr are free.8. How do I get Chillr App?Chillr can be downloaded for free on your smartphone App store. Chillr is available on Android, iPhone and Windows App store.9. How fast is Chillr?Once you select your friend and authorize the payment using your M-PIN the money should reach your friend's account in not more than 30 seconds. There is no faster way to send money between bank accounts in India.10. How do I send money using Chillr?Sending money using Chillr is the simplest thing to do. Select your friend from the list, enter the amount and an optional remark, and authorize using your M-PIN and the money hits your friend's bank account in seconds.11. Can I send Chillr App invite to my friend?Yes, you can invite anyone from your phone contacts . from within the app.12. Can I send money to someone even if I don't have their mobile number?Yes, you can send money to someone if you don't have their mobile number as long as you are physically near the person. The 'Near Me' feature will help you find other Chillr users near you. However you will need to turn on location services on your Smartphone to be able to do this.13. How safe is Chillr?Every transaction done via Chillr requires the M-PIN which is known only to you. We trust that you do not share this PIN with anyone else or leave it in accessible places. All communication between Chillr and the bank happens in channel secured by HTTPS and PKI encryption.14. What if I forget my M-PIN?In case you forget your M-PIN you can call 1800 2666 262 (Toll free) to reset the same. 15. What if I lose my phone?Even if you lose your phone, another person would not be able to make transactions through Chillr without knowing your M-PIN.16. What if I change my mobile number?When you change your mobile number please visit nearest HDFC Bank Branch to update your mobile number. Once updated, generate your new MMID and give request for new MPIN at PhoneBanking. You can start using Chillr by resetting account under settings and then register again with new details. If you change your mobile number a notification will also be sent to your friends on Chillr which they can use to update their phonebook.17. What if I change my mobile handset?Don't worry. All you need to do is download Chillr on your new mobile handset and register with the same account. On successful registration the previous phone will lose access.18. What if I have multiple accounts with HDFC Bank?If your mobile number is linked to multiple accounts with HDFC, you will be asked to choose one during registration which will be your transacting account on Chillr.19. Can I see all the transactions in my bank account through Chillr?Chillr allows you to see only the transactions that are made through the application. 20. Can I use Chillr from multiple devices?No. For security reasons, Chillr works only from the mobile device carrying the mobile number that is registered with HDFC Bank for mobile banking. 21. What are the fees and charges?Currently, there are no additional fees or charges for using Chillr. HDFC Bank will however charge you Rs.5 + Service Tax for each transaction to a non-HDFC Bank account. Transactions between HDFC Bank accounts using Chillr are free.22. Is there a per day transaction amount limit? Max amount per transaction : Rs.10000Max amount that can be sent per day : Rs.50,000Max amount that can be sent per month : Rs.100,000 23. Is there a limit to the number of transactions I can make in a day?Max transactions per day : 2524. Can I link multiple bank accounts to the Chillr app? No, it is not possible to link multiple bank accounts to Chillr. 25. Can I change my account linked to the Chillr app? Yes, you can change your account linked to Chillr. However, your previously linked account and its transaction logs will be lost unless you have made a backup to your email. Only bank accounts associated with your phone number can be added to Chillr.26. I don't have an M-PIN. How do I generate it? SMS MPIN to 5676712 or 9717465555 ORLog on to Net Banking > Click 'Accounts' > Click "Generate M-PIN" > Select Bank A/c No > Confirm 27. Will the money be sent and received in the same account that I link with Chillr?Yes. All transactions made through Chillr would be credited to/debited from the account linked to Chillr.28. How will the user receive the money?The user will instantly receive the money in the bank account linked to Chillr.29. How do I recharge my mobile, DTH and Data Card? You can recharge your mobile, DTH and Data Card from Chillr by following the below steps:Step 1: Open ChillrStep 2: Select UtilitiesStep 3: Choose from the list of options - Mobile, DTH, or Data CardStep 4: Enter details and hit the -> buttonStep 5: Enter M-PIN Your frequent recharges are saved for you to easily recharge next time!30. What is the process for refund if the recharge transaction fails? Refund will be initiated immediately in case the recharge transaction fails at the operator end. In most cases refunds will reflect in your account within 5 minutes. In case the recharge remains pending at operator end, the refund will happen within 72 hours.31. My recharge transaction was successful but top up didn't happen. What do I do? This is most likely to be an operator issue. In some cases, it can take a few hours for the recharge to happen. Please contact Chillr through the in-app chat or mail your query at [email protected]. Rest assured your money is safe & will be returned to your account if recharge does not happen. 32. Can I recharge for my friends? Of course you can! Just enter the phone number, operator and the amount to be recharged. You can authenticate the transaction using your M-PIN. Frequent recharges are saved for you to easily recharge next time!33. What if I recharge the wrong number? Unfortunately, Chillr cannot help you with this as the amount would have already been credited to the other person. We suggest that you select numbers from your contact list to avoid mistakes.34. Can I transfer money between my own accounts through Chillr? Yes. You can add your other account as a beneficiary and transfer money to this account from your bank account linked to Chillr.35. How do I add my other account as a beneficiary? To add your other account as a beneficiary, select Pay and go to Own tab. Click the + icon to add your account nickname and MMID or your account number and IFSC code.36. How many of my other accounts can I add as beneficiaries under Own tab? You can add maximum 5 accounts as beneficiaries for receiving payments from your linked account through Chillr.37. On which platforms is the recharge feature available? The recharge feature is currently available on Android smartphones and would soon be available on iPhone and Windows Store.

(L-R) Mr Nitin Chugh, Head, Digital Banking, HDFC Bank Mr. Dhiraj Relli, Branch Banking Head, HDFC Bank and Mr. Sony Joy, CEO Chillr, unveil the product at the launchHDFC Bank today launched Chillr, a mobile app that allows users to instantly transfer money to any contact in their phonebook 24 hours a day, seven days a week. HDFC Bank has partnered with MobME, a Kochi-based technology firm, to launch this app.Chillr allows users to send money in 3 simple steps: Choose the recipient from your list of Chillr contacts Enter the amount to be transferred & a message to recipient Enter your secret M-PIN & press PAYThe recipient will instantly receive money in his / her bank account.Chillr is a first-of-its kind application that is linked directly to the customers bank account, so there is no need to worry about filling up a prepaid wallet. No passwords are stored on the phone and it can be accessed only with an M-PIN known to the customer alone.With this app, customers no longer have to ask for account information and wait for a set amount of time in order to add beneficiaries if they wish to transfer money. They can send and request money directly on their mobile.With Chillr, HDFC Bank customers can transfer money to any person in India, once they download the app and register. The app is widely accessible as it works on Android and iOS operating systems. It will soon be launched for the Windows phone as well.The app is particularly useful for college students and young professionals. While dining at restaurants, customers, particularly youngsters can split the bill using this app. Parents, whose children are studying away from home in other cities can transfer money via the app. In the near future it will also allow users to pay utility bills and various merchants via the mobile.Chillr is also an important tool for financial inclusion in rural markets, allowing migrant workers to remit money to family back home in a secure manner. HDFC Bank has also piloted the use of Chillr for its Sustainable Livelihood Initiative (SLI), a programme that reaches out to people at the bottom of the pyramid by providing them with livelihood finance and skills training. The participants running small businesses used the app to make payments to employees, avoiding the hassle of travelling to the nearest ATM to withdraw cash.Customer convenience is central to our concept of Digital. This Chillr app will benefit various segments of people in the society. From students to young professionals, from the migrant workers in cities to customers in rural India, this app gives the convenience to send and receive money using your mobile phone in secured manner. This app is one more important step by the Bank to leverage technology and digital to offer banking services anytime and anywhereNitin Chugh, Head, Digital Banking, HDFC BankChillr is the latest initiative in HDFC Banks digital banking offering christened GoDigital. This campaign began on the banks of the Varanasi last year, with the launch of its Bank Aap Ki Muththi Mein offering, which literally converts the mobile phone into a bank branch. Since then the bank has launched a host of innovative digital initiatives. With Chillr, HDFC Bank is adding to its digital product suite.At HDFC Bank we understand our customers needs and provide them with practical, common-sense banking solutions. We want to be active partners in a new digital India. Through smart adoption of simple technology we can help move towards real financial inclusion, Mr. Nitin Chugh added. As of FY 2013-14, 55% of all transactions at HDFC Bank are conducted through digital channels.

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HDFC Securities launches mobile trading apps on IBM HYPERLINK "http://digiqom.com/clientnews/hdfcbank/2015/02/hdfc-securities-launches-mobile-trading-apps-on-ibm-mobilefirst-platform/"MobileFirstHYPERLINK "http://digiqom.com/clientnews/hdfcbank/2015/02/hdfc-securities-launches-mobile-trading-apps-on-ibm-mobilefirst-platform/" Platform

HDFC Securities Limited, Indias leading financial services intermediary and subsidiary of HDFC Bank, announced it teamed with IBM to launch a new mobile app that allows clients to securely trade stocks, track and manage portfolios and market movements, as well as analyze industry research and trends.India is the second largest mobile market in the world with 762 million subscribers. As Smartphone use in India continues to rise, organizations are increasing their focus on creating comprehensive mobile strategies to better engage with their customers by building and designing more sophisticated apps that address evolving user expectations.The new app enables HDFC Securities to offer more advanced stock trading features and capabilities, and better engage with investors in an increasingly competitive space. HDFC Securities selected the IBM MobileFirst Platform that allowed its app development partner to create a set of mobile apps for multiple devices and operating systems in a secure environment.HDFC Securities is the first IBM MobileFirst Platform stock trading client in India to go live with a publicly downloadable app.These trading apps are core to our mobile enterprise strategy, helping our clients to seamlessly access their account status and trade from anywhere, at any time. We chose to work with IBM to quickly deliver our services via mobile devices and provide a richer, more engaging trading experience.Mr. Vivek Joshi, Chief Technology Officer, HDFC Securities Ltd.The apps can be integrated with core business processes and back-end data systems to allow HDFC Securities to efficiently manage user data in real time. Given the highly regulated nature of this industry, IBM will enable HDFC Securities to respond quickly to changing market dynamics and meet customer demands.IBM is helping financial institutions such as HDFC Securities unlock the full potential of enterprise mobility. The IBM MobileFirst portfolio provides the flexibility to develop apps that improve customer relationships and enable the delivery of new products and services built for specific user requirements in the financial services industry.

[L-R] Mr. Inder Jeet Arya, Mayor, Agra Nagar Nigam, Mr. Inder Vikram Singh, Municipal Commissioner, Agra Nagar Nigam and Mr. Sanjeev Kumar, Zonal Head, HDFC BankHDFC Bank today launched an e-payment gateway for property tax in partnership with the Agra Nagar Nigam (ANN). Starting today, residents of Agra will be able to make their property tax payments online in a quick and convenient manner, using any debit card, credit card, or NetBanking facility.Currently, around 3 Lac registered tax payers in the four zones of Agra Nagar Nigam physically make tax payments at the municipal council through cash or cheque, which can be a time-consuming process.HDFC Bank has signed a memorandum of understanding with Agra Nagar Nigam to implement the payment solution. This first-of-its kind initiative in Agra will reduce time spent commuting and queuing up to make tax payments. It will also allow people who have moved out of the city to make their payments in a timely manner from the comfort of their homes or offices.

HDFC Bank is all set to launch a digital wallet and an electronic marketplace for various online merchants. Once an account holder or credit card holder registers for a digital wallet, he can transact on most websites using only his wallet credentials. The wallet will not be restricted to HDFC Bank customers, but also allow non-HDFC Bank debit and credit card holders.HDFC Bank is the market leader both as a card issuer and in processing card payments for merchants, and accounts 40% of e-commerce transactions. With the shift from desktops to mobile phone, mobile devices account for half of the purchases in terms of number of transactions.

However, the complexity of entering card details onto a phone screen also leads to high level of failed transactions. A digital wallet meets Reserve Bank of Indias requirement of two-factor authentication but does away with the hassle of filling card details every time. Also, the digital wallet which can be accessed from a mobile app or online will be enabled for contactless payment using Near Field Communication (NFC) by flashing the phone in front of readers that can accept NFC payments. Also, the customers will not need to store their card details on third-party websites, and as a bank, the details are in any case entrusted with the bank.In a standard credit card purchase, the number of steps can go up to 11-12 including filling in the 16-digit card number, name, expiry date, CVV and other details. Our digital wallet will enable the transaction to be completed in two steps, which substantially cuts down the failure rate on mobile phone purchases, which is as high as 50%. Parag Rao, Senior EVP and Head (Card Payment Products), HDFC Bank

According to industry estimates, by 2020, 30% of all digital payments will be done using a digital wallet. HDFC Banks new offering, in line with the Go Digital initiative, attempts to offer the The future of mobile payments.

PayZapp Personal Making payments Pay with PayZapp PayZappAll payments, One App, One Click.HDFC Bank PayZapp, a complete payment solution, giving you the power to pay in just One Click.With PayZapp, you can shop on your mobile at partner apps, buy movie tickets, music and groceries, compare and book flight tickets and hotels, shop online and get great discounts at SmartBuy, send money to anyone in your contact list, pay bills and recharge your mobile, DTH and data card.So link your Debit and Credit Card to PayZapp and enjoy the most convenient and secure way of payment.Cards link karo ek baar, pay karo baar baar!What can I do with PayZapp?5 comprehensive payments with PayZapp Online shopping: Experience One Click payments on partner apps such as BigBasket, MakeMyTrip.com, Cleartrip.com, Bookmyshow.com and more. SmartBuy: Get great deals in one place. Compare and book flight tickets and hotels, shop online, buy music and experience one click payments Send Money instantly to anyone in your phone book or email list. Bill Payments anytime anywhere Mobile/DTH/Data card Recharge in just one click

How to get started?Get PayZapp in 3 simple steps. Download app on mobile no. registered with the bank Register and create your 4-12 digit secure PIN Link your Debit and Credit CardsGet to know PayZapp!

Aditya Puri launches HDFC Bank PayZapp android appHDFC Bank Managing Director Aditya Puri has launched PayZapp app for customers who use android smartphones.

C Bank today launched a mobile phone application, PayZapp, for online payments and money transfer.HDFC Bank Managing Director Aditya Puri has launched PayZapp app for customers who use android smartphones.Aditya Puri announced the launch of the app in a email newsletter sent to HDFC Bank customers.HDFC Bank PayZapp app is a mobile payment solution which enables consumers to make financial transaction in one click.The app will allow users to make numerous financial transactions using one app. In words of Puri, the app is latest Digital Banking Solution under Go Digital initiative by HDFC Bank to simplify the financial life of customers.Using PayZapp, a user can shop online on e-commerce sites as Big Basket, Makemytrip, Clear trip, Bookmyshow etc and the app also helps in getting deals on flight tickets, hotels, dinning, movie and music.The user can also send money to anyone in their phone book or email list, read the mail.The other facilities include paying bills, mobile, data card and DTH recharges.Download PayZapp now! Available on

Coming soon on App Store Give a missed call onToll free number1800 833 4141 SMS'PAYZAPP'to 5676712 Scan the QR CodeCollapse AllWhy PayZapp? Its Convenient: Cards link karo ek baar, pay karo baar baar! No need to preload money everytime. Pay directly from linked Debit and Credit Card Its Fast: Make payments in an instant with just one click Its Secure: Your card details are safe with the Bank and not stored on your mobile phone or partner apps

HDFC Bank to roll out mobile app PayZapp soon You can now shop on Flipkart, make bill payments, book movie tickets or recharge your phone by logging on to just one mobile application.To give digital banking a push, countrys second largest private lender, HDFC Bank will shortly launch its digital payments and purchase mobile application PayZapp that will enable customers access a host of online marketplaces in one go and make payments in one click.The bank said the mobile app will not only allow customers access to Smart Buy (online portal) on the mobiles to get deals offered by partners in the travel, music, hotels, shopping, grocery, movies, restaurants but also allow recharge, remittance and bill payments facility.PayZapp has three levels of security which can help you register your debit and credit card with the app. It also allows you to make payments through the wallet within the app.HDFC Bank customers can access all websites through this app without downloading individual appsThe bank will also give discounts over and above what is offered by the merchant partners, Senior Executive Vice-President and Business head, Card Payment Products and Merchant Acquiring Services, HDFC Bank.At present, the bank has 15-20 large registered merchants and plans to add 10,000 within the next 45 days. It also plans to allow non-HDFC Bank customers access the app, add QR (quick response) code based payments and make contactless payments available through this app soon.In March 2015, HDFC Bank recorded mobile transactions aggregating Rs 6,000 crore and the volume of transaction were at 1.5 million. Currently, about 35 per cent of total transactions are through mobile banking, the bank said.Inspired by a visit to the Silicon Valley in San Francisco, Aditya Puri, MD, said, There was a common phrase I heard there over the top. Similar to that, we wanted to make payment and shopping more convenient and deliver to you for all your financial needs."(This article was published on June 10, 2015) Indias HDFC bank revamped their app on WP platform for their new Go Digital Campaign

On the sidelines of the launch of HDFC Banks Go Digital campaign in Varanasi, the spiritual capital of India, the banks Windows Phone app got a fine update as well, with more capabilities coming soon. The launch saw HDFC Bank announcing a technology agnostic Bank Aap Ki Muththi Mein (Bank in your hand) offering which aims to turn a mobile phone into a bank branch.The official HDFC Bank app has been very efficient, and has garnered positive reviews and small updates every now and then, but a major refresh in the first week of December went awry. The update brought a set of new features allowing customers to use the app without logging in for contacting the bank for various services and support channels, sharing feedback, and locating nearby ATMs and bank branches.

However, the update prevented a lot of users on a certain Windows Phone 8.1 build to login to ones account. At the event, when Abhishek Baxi from Windows Central brought this to the notice of the team, he was told that the upcoming update will take care of it, and the test build he tried worked well which has recently been published on the Store as version 2.3.0.0.As part of the new campaign, the next update will bring over 75 transactions to the app by far the widest range of transactions conceivable. Besides essential transactions such as booking fixed and recurring deposits, bill and tax payments, buying insurance and mutual funds, the app will also allow customers, for the first time in the country, to buy instantly all kind of loans. The app will offer fully customized user experience, location-specific promotions, and offers/deals on shopping, dining, movies and entertainment.Incidentally, the banks Go Digital initiative is technology agnostic and serves Smartphone users as well as basic feature phones that support internet browsing. For phones that do not support internet browsing, theres SMS banking and missed-call banking too.He also spoke to Nitin Chugh, Head Digital Banking, HDFC Bank at the event, and he asserted that Bank Aap Ki Muththi Mein literally turns a mobile phone into a bank branch that is with you round-the-clock, wherever you are. He shared that while there are close to 900 million mobile users in India, just about 40 million of them use mobile banking. In 2014, 55% of the bank customers use Internet and mobile banking to complete their banking transactions, which is significantly higher than the corresponding figure in 2001 of just 3%.SOURCE: Abhishek Baxi {Windows Central} Download HDFC Bank (free) for Windows Phone 8

HDFC Bank Mobile BankingBy HDFC Bank Ltd.View More by This Developer Open iTunes to buy and download apps.Description HDFC Bank Mobile BankingHDFC Bank Mobile Banking gives you access to Net Banking services on your iPhone. Now, you can perform your banking tasks in the palm of your hand, from anywhere and at anytime!

What can you do?- Pay utility bills, credit card bills, etc.- View Account summaries and Fixed Deposit summaries- Transfer funds ,including transfers to other bank customers- Request statements, cheque book, stop paymentAnd much, much more.

How to get started?Download the app and simply enter your customer ID and IPIN to begin. However, you have to be registered for Net Banking first; you can do so at http://www.hdfcbank.com/personal/access/netbanking/netbanking_register.htmHDFC Bank Ltd. Web HYPERLINK "http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-details/netbanking-on-mobile/gts8mitw"SiteHYPERLINK "https://leads.hdfcbank.com/applications/webforms/apply/complaint_form.asp"HDFCHYPERLINK "https://leads.hdfcbank.com/applications/webforms/apply/complaint_form.asp" Bank HYPERLINK "https://leads.hdfcbank.com/applications/webforms/apply/complaint_form.asp"MobileBankingHYPERLINK "https://leads.hdfcbank.com/applications/webforms/apply/complaint_form.asp" SupportWhat's New in Version 2.4.1?

AppleWatch

! If you are an hdfc bank account holder, this is perfect. I can pay my bills from a single interface, check my account balance, and transfer funds easily with this... Haven't seen it hang I a while, the new update seems to be good with iOS8.0.3Experience One Click Payments at PayZapp FAQs Collapse AllExperience One Click payment at SmartBuy through PayZapp

Mobile/DTH Recharge in just One Click with PayZapp

Experience Online Shopping in just One Click with PayZapp

MobileBanking Personal Ways to bank Bank with your Phone MobileBankingHDFC Bank's MobileBanking is the most Convenient and easy way to stay connected to your bank. Always! You can do over 75 plus transactions on your smart phone through our MobileBanking App or mobile browser. Go Digital - Bank Aapki Mutthi Mein What's more our MobileBanking App is secure as no information is stored on your mobile device or SIM card.

Apps for Mobile Apps for Tablet Through Browser SMSBanking Toll Free MobileBanking Apps for MobileWith MobileBanking you can access your account on your mobile in a safe and secure manner. Now, check your account balance, pay bills, transfer funds and make credit card payments anywhere, anytime with MobileBanking.Security features of MobileBanking through Apps and BrowserNo information is stored on your mobile phone or SIM card. So even if your phone is lost or stolen, your account is absolutely safe and cannot be compromised. In addition, you can call customer service and report your phone as stolen and we will deactivate your IPIN and issue you a fresh IPIN.HDFC Bank MobileBanking offers you the same unparalleled level of security as HDFC Bank Net Banking.Only you can login to your account with your Cust ID and your confidential IPIN (Internet PIN) All account information is 128-bit SSL protected.If IPIN (Internet Password) is entered incorrectly for five consecutive times, HDFC Bank will block the usage of your IPIN. Please report the loss of mobile phone to the Bank so that we may disable the IPIN and access to your account through HDFC Bank MobileBanking.Mobile Security - Do's and Dont'sDO's Passwords protect the mobile phone. It is recommended to set the maximum number of incorrect password submissions no more than three Choose a strong password to keep your account and data safe Review your account statements frequently to check for any unauthorized transactions Change your IPIN regularly Report a lost or stolen phone immediately to your service provider and law enforcement authoritiesDONT's Never give your PIN or confidential information over the phone or internet. Never share these details with anyone Don't click on links embedded in emails/social networking sites claiming to be from the bank or representing the bank Don't transfer funds without due validation of the recipient, as funds once transferred cannot be reversed Don't store sensitive information such as credit card details, mobile banking password and user ID in a separate folder on your phone Don't forget to inform the bank of changes in your mobile number to ensure that SMS notifications are not sent to someone else Never reveal or write down PINs or retain any email or paper communication from the bank with regard to the PIN or password


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