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REPORTING NEWS OF INTEREST TO YANCEY BROS. …yes.yanceybros.com/PRIDE, V7N1.pdf · Dear Friends:...

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Dear Friends: This newsletter is about our company. Yancey Bros. Co. will be 94 years old when you read our latest newsletter. Inside you will read about our new Pioneer Division and the great people join- ing us, who will help serve our forestry customers, solve their problems, and help them succeed. Pioneer, along with the addition of our new Yancey Bus Sales & Service (Blue Bird Bus) Division last fall, represents a significant expansion and diversification of our business opportunities and challenges. We are learning how to Serve, Solve, and Succeed with several new prod- ucts and manufacturers, and I hope you are as excited and optimistic as I am. They are very important to our future, especially as our customers struggle in our more traditional markets. There have been many recessions or business slowdowns in the past 94 years. There will be more in the future. One of the marks of a great company is our ability to improve our services and solutions and to prosper even as we help our customers survive and suc- ceed in such challenging conditions. And so you will also read other news of our continu- ing drive to get better, safer, and stronger. Take a look inside at how we are achieving this . . . Yancey Bros. Co. at 94 years, thanks to you, growing stronger every day. Thanks for all you do. Jim Stephenson, President Yancey Bros. Co. ancey Pride Y Y REPORTING NEWS OF INTEREST TO YANCEY BROS. CO. EMPLOYEES A Message from Jim Spring 2008 In this Issue of Yancey Pride Safety First ! . . . page 2 General News . . . page 3 Meet the Newest Members of the Yancey Family . . . . . . page 4 Pioneer Becomes Yancey’s Newest Division . . . page 10 Benefits Update . . . page 12 Monster Truck Action . . . page 14 2007 Sales Awards . . . page 15 Why We Participate in the Breast Cancer Walk . . . page 16 6 Sigma Continues to Prosper . . . page 18 Mystery Photo . . . page 20
Transcript

Dear Friends:

This newsletter is about our company. Yancey Bros. Co. will be 94 years old when you read our latest newsletter. Inside you will read about our new Pioneer Division and the great people join-ing us, who will help serve our forestry customers, solve their problems, and help them succeed. Pioneer, along with the addition of our new Yancey Bus Sales & Service (Blue Bird Bus) Division last fall, represents a significant expansion and diversification of our business opportunities and challenges. We are learning how to Serve, Solve, and Succeed with several new prod-ucts and manufacturers, and I hope you are as excited and optimistic as I am. They are very important to our future, especially as our customers struggle in our more traditional markets. There have been many recessions or business slowdowns in the past 94 years. There will be more in the future. One of the marks of a great company is our ability to improve our services and solutions and to prosper even as we help our customers survive and suc-ceed in such challenging conditions. And so you will also read other news of our continu-ing drive to get better, safer, and stronger. Take a look inside at how we are achieving this . . . Yancey Bros. Co. at 94 years, thanks to you, growing stronger every day.

Thanks for all you do.

Jim Stephenson, PresidentYancey Bros. Co.

ancey PrideYYREPORTING NEWS OF INTEREST TO YANCEY BROS. CO. EMPLOYEES

A Message from JimSpring 2008

In this Issue of

YanceyPride

Safety First ! . . . page 2

General News . . . page 3

Meet the NewestMembers of the Yancey

Family . . . . . . page 4

Pioneer Becomes Yancey’s Newest

Division . . . page 10

Benefits Update . . . page 12

Monster TruckAction . . . page 14

2007 SalesAwards . . . page 15

Why We Participate inthe Breast Cancer

Walk . . . page 16

6 Sigma Continues toProsper . . . page 18

Mystery Photo . . . page 20

3

General News

2Sa

fety

Firs

t !Fire Extinguishers and Their Proper Use

ALWAYS CALL 9-1-1

Used properly, a portable fire extinguisher can save lives and property by extinguishing a small fire or containing it until the fire de-partment arrives. Portable fire extinguish-ers, however, are not designed to fight large or spreading fires. Reactions to a fire can determine whether or not the incident is controlled. Following established procedures is critical to saving lives and property. It is important that all Yancey employees learn appropriate emer-gency procedures.

Always Follow RACE • Rescue anyone in immediate danger and remove the person to a safe area. • Activate the building fire alarm, then call 911 from a safe location and report the fire. • Confine the fire by closing all doors. • Evacuate if the fire is spreading beyond the point of origin or the fire could block your exit or you are not sure how to use an extin-guisher.

Fighting the Fire Extinguish the fire only if you have al-ready activated the

fire alarm or have notified another employee to ac-tivated the alarm. Fight the fire if it is small and you feel you have the

ability to extinguish the fire, if not exit the area and close the doors to the room to contain the fire in that area. It is imperative you always maintain a clear exit from the area. Remember -- fire spreads quickly. If you

cannot extinguish it in 30 or 45 seconds, get yourself out.

Choosing the Proper Extinguisher • For ordinary fires involving solids such as wood, paper, and cloth, choose a water or dry chemical extinguisher with a label that says Class A. Do not use water on flam-mable liquid or electrical fires. • For fires involving flammable liquids, choose a dry chemical or carbon dioxide extinguisher with a label that says Class B. Never use a water extinguisher. • For fires involving active electrical equipment (computers, power cords, etc.) use a Class C extinguisher. Never use a water extinguisher around electrical appli-ances. • For fires involving metals, chose a Class D extinguisher. Never use an A, B, or C ex-tinguisher on this type of fire. • For fires involving cooking equipment such as deep fat fryer chose a wet chemical extinguisher with a label that says Class K. Never use a water extinguisher. Most of the fire extinguishers at Yancey are multipurpose type fire extinguishers--will extinguish Class A, B and C.

How to Properly Use an Extinguisher Remember the acronym PASS, always keep a clear exit behind you and stand 6-8 feet away from the fire. • Pull the pin to activate the handle. • Aim the nozzle at the base of the fire • Squeeze the handle to expel the extin-guishing agent. (When the agent first hits the fire, the fire may briefly flare up. This should be expected.) • Sweep the extinguishing agent from side to side pushing the fire away from you. Discharge the entire contents of the extin-guisher. Once the fire is out, the user should care-fully back away from the fire with the extin-guisher ready until the user is safe. Never turn your back on fire as it could restart.

Recently, Chattahoochee Tech-nical College’s Paulding County campus purchased a Caterpillar® 257B Multi Terrain Loader from our Building Construction Products Division. In addition to the ma-chine, the school also purchased a trenching attachment and a backhoe loader attachment. The machine was purchased to as-sist students in the school’s new Environmental Horticulture de-partment learn about topics such as landscape management, plant production, and turf grass man-agement. Students studying for a two- year degree in Environmental Hor-ticulture will have the opportunity to utilize the machine and work tools in a variety of different ar-eas. From learning how to grade

a slope, to installing irrigation systems, to planting trees, the 257B’s versatility will allow the students to get a “hands-on” feel for the type of jobs that a landscaper or horti-culturalist performs on a typical day. Before the machine was deliv-ered, the school had a long list of jobs waiting, including grading for a retaining wall on the main campus, putting in turf plots, and cleaning up before installing a nursery. “We chose to go with Yancey and Cat® because of their repu-tation for heavy-duty, long lasting equipment, and because of the va-riety of the attachments offered,”

stated Instructor Bejie Herrin. The school has future plans in place to purchase an auger and a mulching head to run off of the 257B. Chattahoochee Tech will be able to offer students a unique opportunity to explore the vast number of available careers in the Environmental Horticulture field.

Chattahoochee Tech’s Environmental Horiculture Program Believes in Yancey

3General New

s2

Safe

ty Fi

rst !

HR’s Cornwell Recognized With Honorary American FFA Degree by National Chapter Yancey’s Technical Recruiter, Jeff Cornwell, received the Honor-ary American FFA Degree during the FFA’s national convention this

past October. The Honorary Ameri-can FFA Degree is the highest hon-orary degree given by the National FFA Organization and is given to in-dividuals who have demonstrated outstanding support of the FFA and agricultural education. Jeff has served on the Georgia FFA Foundation Board of Directors for the past five years and is cur-rently serving as chairman-elect of the Georgia FFA Foundation Spon-sors’ Board. Jeff is an avid sup-porter of the agricultural education and FFA program in Georgia. Dur-ing the Honorary American FFA De-gree ceremony, he was presented

a certificate and medal. His name will be permanently recorded with other honorary recipients. FFA is a national youth organi-zation of over 500,000 student mem-bers preparing for leadership and careers in the science, business and technology of agriculture. The Georgia FFA Association, with over 26,400 members, is the third larg-est state association in the nation. FFA strives to make a positive dif-ference in the lives of students by developing their potential for pre-mier leadership, personal growth and career success through agri-cultural education.

4Ne

w Em

ploy

ees

5

New Em

ployees

Robert Spear,Service Administrator,

Pioneer,Macon

David Walker,Parts Counter Sales,

Pioneer,Macon

Robert Cummings,Parts Counter Sales,

Pioneer,Macon

Brandon Justice,Parts & Service Manager,

Pioneer,Macon

Kirk Wilson,Field Service Technician,

Pioneer,Macon

Barry Cain,Recycling Sales Mgr.,

Pioneer,Gainesville

Jack Davidson,Recycling Specialist,

Pioneer,Gainesville

Harold Strauss,Service Technician,

Pioneer,Gainesville

Brady Killingsworth,Service Technician,

Pioneer,Gainesville

Angie Satterfield,Parts Counter Sales,

Pioneer,Gainesville

Jeremy Abernathy,Parts Leadman,

Pioneer,Gainesville

Sandie Perrine,Service Administrator,

Pioneer,Gainesville

Randy Cochran,Sales Representative,

Pioneer,Gainesville

Tad Dyal,Parts & Service Supervisor,

Pioneer,Gainesville

Stan Truelove,Sales Representative,

Pioneer,Gainesville

Reece Jacobs,Service Leadman,

Pioneer,Gainesville

Nathan Stevenson,Field Service Technician,

Pioneer,Gainesville

Les Murphy,Parts Counter Sales,

Pioneer,Gainesville

Kevin Griffin,Field Service Technician,

Pioneer,Gainesville

Jason Garland,Field Service Technician,

Pioneer,Gainesville

The Newest Members of the Yancey Family

4

New

Empl

oyee

s

5New

Employees

The Newest Members of the Yancey Family

Jimmy Colllins,Service Technician,

Pioneer,Macon

Mark Clark,Sales Representative,

Pioneer,Macon

Jimmy Hurst,Field Service Technician,

Pioneer,Macon

Chris Parrish,Service Technician,

Pioneer,Macon

Terry Peacock,Field Service Technician,

Pioneer,Macon

Brandon Lane,Field Service Technician,

Pioneer,Statesboro

David Riggs,Service Technician,

Pioneer,Statesboro

DJ Brannen,Service Technician,

Pioneer,Statesboro

Caleb Peacock,Service Administrator,

Pioneer,Statesboro

Lee Benefield,Sales Representative,

Pioneer,Macon

Trey Murphy,Sales Representative,

Pioneer,Statesboro

Jason Callaway,Field Service Technician,

Pioneer,Washington

Andrea Clenny,Parts Manager,

Pioneer,Statesboro

Weston Jarriel,Service Technician,

Pioneer,Statesboro

Teddy Odom,Transportation,

Pioneer,Statesboro

Jean Thompson,Warranty Analyst,

Pioneer,Statesboro

Robert West,Parts Leadman,

Pioneer,Statesboro

Marty Jenkins,Field Service Technician,

Pioneer,Statesboro

Jesse Wise,Parts Counter Sales,

Pioneer,Statesboro

Jason Sanchez,Service Manager,

Pioneer,Statesboro

7

New Em

ployees

6Ne

w Em

ploy

ees

John Crawford,Field Service Technician,

Pioneer,Waycross

Troy Altman,Parts Leadman,

Pioneer,Waycross

John May,Service Technician,

Pioneer,Waycross

John James,Sales Representative,

Pioneer,Waycross

Kelmer Hughes,Transportation,

Pioneer,Waycross

Josh Bufford,Service Technician,

Pioneer,Washington

Myles Dawson,Parts Leadman,

Pioneer,Washington

Matt Young,Service Technician,

Pioneer,Washington

Matt Morton,Parts Counter Sales,

Pioneer,Washington

Jon Bennett,Parts & Service Supervisor,

Pioneer,Washington

Ricky Callaway,Used Equipment Manager,

Pioneer,Washington

Tommy Bridges,Field Service Technician,

Pioneer,Washington

Michael Rittenhouse,Parts Counter Sales,

Pioneer,Waycross

David Callaway,Sales Representative,

Pioneer,Washington

Tommy Roth,Field Service Technician,

Pioneer,Washington

TJ Bunch,Service Technician,

Pioneer,Washington

Thomas Bunch,Service Foreman,

Pioneer,Washington

Russ Johnson,Service Technician,

Pioneer,Washington

Rick Callaway,Parts & Service Manager,

Pioneer,Washington

Peggy Tanner,Service Administrator,

Pioneer,Washington

The Newest Members of the Yancey Family

7New

Employees

6

New

Empl

oyee

s

The Newest Members of the Yancey Family

Will Harvey,Sales Representative,

Pioneer,Waycross

Ricky Brown,Technical Communicator,

Pioneer,Waycross

Dwayne Johnson,Service Technician,

Pioneer,Waycross

Walt Turner,Service Technician,

Pioneer,Waycross

Kay Brown,Service Administrator,

Pioneer,Waycross

J. Greg Callahan,Sales Representative,

Pioneer,Waycross

Bradley Brown,Field Service Technician,

Pioneer,Waycross

Ron Spikes,Field Service Technician,

Pioneer,Waycross

Mitch Tillman,Field Service Technician,

Pioneer,Waycross

Craig Foreman,Parts & Service Supervisor,

Pioneer,Waycross

Colby White,Transportation,Power Systems,Moreland Ave.

David Magdanz,Service Technician,

Power Systems,Savannah

David Bailey,Service Technician,Heavy Construction,

Austell

Daniel Hamilton,Service Technician,

Power Systems,Austell

Christina Wilson,HR Assistant,

Corporate,Austell

Brian Lanham,Sale Coordinator,Cat Rental Store,

Calhoun

Chris Van Asch,Engineer,

Power Systems,Griffin

Caleb McQuillen,Service Technician,

Power Systems,Jefferson

Buck Buchanan,Sales Trainee,

Corporate,Austell

Brian Alano,Rental Coordinator,

Cat Rental Store,Cumming

9

New Em

ployees

8Ne

w Em

ploy

ees

Donald McKee,Service Technician,

Power Systems,Austell

Jason Huckaby,Service Technician,

Power Systems,Griffin

Jamie Gladden,Service Coordinator,

Power Systems,Austell

James Lucas,Field Service Tech.,

Power Systems,Austell

Derek Geldhauser,Sales Representative,

Cat Rental Store,Austell

Jeremy Hill,Service Technician,Heavy Construction,

Columbus

Jonathan Starling,Transportation,Power Systems,Moreland Ave.

John Petty,Service Technician,

Compact Construction,Gwinnett

John Caudill,Service Technician,

Power Systems,Resaca

Matthew Sfeir,Service Technician,

Power Systems,Resaca

Rhett Cash,Field Service Tech.,

Power Systems,Austell

Steve Seidner,Info Technology Mgr.,

Corporate,Austell

Shooter Roberts,Sales Representative,

Yancey Bus,Austell

Russell Cole,Service Technician,

Power Systems,Austell

Milly Braden,Administrative Asst.,

Power Systems,Resaca

Larry Sanders,Transportation,Power Systems,

Austell

Wil Brown,Service Technician,

Power Systems,Jefferson

Mark Carter,Service Technician,

Power Systems,Savannah

Linda Shells,HR Assistant,

Corporate,Austell

Justin Cowart,Service Technician,

Power Systems,Moreland Ave.

The Newest Members of the Yancey Family

9New

Employees

8

New

Empl

oyee

s

Although We Don't Have Photos of These New Employees, Please Welcome Them Into Our Yancey Family name position division location

Andrew Fuller Think Big Program Heavy Construction AustellCindy Hancock Parts Sales Power Systems MaconClinton Towery Power Plant Manager Power Systems JamaicaCraig O’Quinn Service Intern Heavy Construction BrunswickHeather Pollard Service Coordinator Power Systems MaconJake Walker Service Technician Power Systems AugustaJames Rainey Parts Counter Sales Yancey Bus AustellJoel Palmer Sales Representative Ag Products SavannahJoey Scott Service Technician, Power Systems AlbanyJonathan Lowman Warehouseman Yancey Bus AlabasterJonathan Mathis Service Technician Power Systems AugustaLester Smith Rental Coordinator Cat Rental Store ValdostaMark Bolton Think Big Program, Power Systems GriffinMatt Balance Service Technician Heavy Construction SavannahNick Sanders Service Intern Heavy Construction AugustaPhillip Waters Parts Specialist Yancey Bus AlabasterRussell Cain Service Technician Heavy Construction SavannahScott Roberts Call Center Yancey Bus AustellTip Baker Rental Coordinator Power Systems AustellWilliam Bailey Service Technician Heavy Construction SavannahWilliam Nelson Service Technician Heavy Construction AustellWilliam Register Parts Counter Sales Yancey Bus Austell

Terry Holley,Service Technician,

Yancey Bus,Austell

The Newest Members of the Yancey Family

Shawn CaterService Technician

Heavy Construction Austell

Joseph Taylor, Service Technician,

Power Systems, Resaca

Shawn Slaton, Service Technician,Heavy Construction,

Austell

Jeremy Jarman, Field Service Tech.,

Power Systems, Austell

10Pi

onee

r Div

isio

n

This past December 14, after a long and complicated process, Yancey Bros. Co. and five other Cat® dealers finalized their pur-chase of certain operating assets of Pioneer Machinery Co. from Cat-erpillar®. This purchase now gives Yancey a new Forest Products Di-vision, five new branch locations, and over seventy highly enthusias-tic and customer-oriented employ-ees. For the past seven years Pio-neer Machinery served as the Caterpillar forest products dealer for a five state territory. With this purchase Yancey now regains the forest products line of equipment, but more importantly, gains a divi-sion totally dedicated to serving forestry and recycling customers across Georgia. This new division will be for-mally known as “Pioneer Forestry

Division of Yancey Bros. Co.”. Our Pioneer division will operate out of eight facilities, five branded “Pioneer” and three others being co-located in Heavy Construction branch facilities.

Eight Locations Across Georgia The new Pioneer-only facilities are located in Gainesville, Macon, Statesboro, Washington and Way-cross. The co-located facilities will be in Calhoun, Albany and Val-dosta. With eight full-service facilities located across the state, our Pio-neer business will sell and service all types of logging and recycling equipment, including skidders, fellerbunchers, knuckleboom load-ers, delimbers, slashers, chippers, log trailers, grinders, crushers, screens, and site prep tractors.

New Management Team Stan Lassiter will serve as Yanc-ey’s Vice President for Forest Products and Redistribution. Stan joined Yancey in 1990 as a Sales Representative for Grissom-Har-rison and later became an Earth-moving Sales Representative. He has also held positions as Earth-moving Field Sales Manager and Used Equipment/Rental Manager. Most recently Lassiter served as Vice President Sales Support be-fore taking on the duties of over-seeing the Pioneer division. Assisting Stan will be Jim Pace (Forest Products Sales Manager), Barry Cain (Recycling Sales Man-ager), Rick Callaway (Parts & Service Manager) and Ricky Cal-laway (Used Equipment Manager). A sales force of 11 Forest Products Sales Representatives and two Re-cycling Products Sales Represen-tatives will operate out of our eight branch locations.

YBCo’s History in Forest Products As many of our employees may remember, Yancey Bros. Co. repre-sented the Caterpillar line of fores-ty equipment up until 2001. At that time Yancey, along with the other five dealers and Caterpillar, pur-chased Pioneer Machinery from a

Pioneer Forest Products BecomesYancey’s Newest Operating Division

Prentice 2470 Wheel Feller Buncher

privately owned firm. Pioneer had been one of our biggest competi-tors and was recognized across the southeast as the leading in-dependent forest products dealer. The group purchased Pioneer to integrate the Caterpillar products into Pioneer’s equipment line and further increase Cat’s presense in the southeastern logging and re-cycling industries. Seven years later we are reap-ing the benefits of the 2001 plan with a strong division supported by dozens of employees totally dedi-cated to the forestry and recycling industries in Georgia.

More Than Just Cat Equipment Our Pioneer Division is an au-thorized distributer for leading forestry brands such as Caterpil-lar, Peterson Pacific®, MaxiLoad®, Woodsman®, Trelan®, Quadco®, Prentice®, Hydro-Ax™, Evans Trail-ers®, Big John Trailers®, CTR® and CSI®. Cat equipment we will stock include Skidders, Forwarders, Har-vesters, Forest Machines (excava-tors), and Knuckleboom Loaders. In addition to Cat equipment, our Pioneer division will repre-sent the Prentice® line of forestry equipment. Formerly owned by the Blount® Company, the Prentice line was purchased by Caterpillar this past fall and will be marketed as a seperate line of forestry equip-ment. Loaders, Feller Bunchers, Site Prep Tractors, Forwarders and Processing Heads will all be offered under the Prentice name. The Prentice equipment will bring another change to Yancey’s opera-tions . . . they’re painted red. Our Pioneer Division will also represent two lines of log trailers and low boys, scales, chippers, and a large menu of attachments

used in the logging and recycling industries.

Recycling A Large Part of Pioneer Recycling is a large part of Pioneer’s opportunity, and we are fortunate to represent one of the country’s leading brands, Peterson Pacific. Peterson manufactures Horizontal Grinders, Screens, Blower Trucks and Chippers. They will soon be introducing a line of specialized Site Prep Tractors that will enable us to market a machine specially designed for the recycling market. The bright blue Peterson equipment will become more prev-alent as burning bans and refuge restrictions tighten over the next few years.

For a more detailed look at the equipment we will now be selling and servicing, visit Pioneer’s web site at www.PioneerGeorgia.com. We welcome the members of our new Pioneer division into the Yancey family. We look forward to learning much from them about the new industries we will be serv-ing, and we are confident know-ing they will get up early and work hard each and every day to better serve our customers.

11Pioneer Division

Gainesville Pioneer facility

Macon Pioneer facility

Statesboro Pioneer facility

Washington Pioneer facility

Waycross Pioneer facility

Peterson 6710B Horizontal Mulcher

12Be

nefit

s Up

date

Bring a New Level of Personal Control to Your Health Care Via www.bcbsga.com Healthy Living offers powerful tools to help you understand your current health status, meet your health care needs and maintain or achieve wellness - all through WebMD®, the world’s leading source of timely and trustworthy health information and services.

Getting started is easy! Visit www.bcbsga.com > login to Member Access > 360˚ Health > WebMD: Personal Health Man-ager Where does it hurt? Need information as you deter-mine what to do about your symp-toms? Get help figuring them out from Symptom Checker by answer-ing a series of questions. To get started, click on male or female, regardless of age, followed by the part of the body that is troubling you.

How can I track my health? Through MyHealth Record you and your family can store, manage and maintain your health informa-tion in a secure, centralized loca-tion. You can print and fax your re-cords, and share information with your doctors as needed. And we’ll even help you out. Once you give us permission, we’ll populate your record with your medical claims data.

How can I get fit? LEAP® - the Lifetime Exercise Adherence Program was created by an Olympic coach and lets you measure and manage your fitness, or be guided by fitness and health

experts. What’s next for my child? Child Health Manager® pro-vides relevant age-related tools and information for newborns through children six years old.

How do I eat better? After answering a few easy questions about your eating pat-terns and preferences, with the Nutrition Improvement Program™, you’ll receive information or sug-gestions based on your responses to understand more about yourself and your food choices.

How do I quit smoking? Ready, Set, Stop!SM can help. The key ingredient in quitting success-fully is your own readiness to take the first step. You can begin this personalized program anywhere

or anytime you feel youíre ready to quit.

Access Trusted and Reliable Medical Information WebMD ranks as one of the top online health care sites for con-sumers and physicians*. WebMD’s Healthwise Knowledgebase (avail-able in English and Spanish) is one of the most reliable health resourc-es on the Web, giving you the right information to make informed deci-sions about self-care, medications, conditions, tests and treatments. ConditionCenters™ give in-depth assessments for conditions and what you can do about them. Top-ics cover more than 35 conditions ranging from allergies to diabetes to women’s health.

Get information tailored for you. Based on interests you iden-tify and your specific health needs, you can receive targeted informa-tion through a Secure Message area. Receive an e-mail alert if the Food and Drug Administration re-calls a drug prescribed to you. Get a reminder if you are due for a pre-ventive diagnostic test, such as a mammogram. You can also subscribe to a va-riety of e-newsletters - from top-ics like asthma to weight control. WebMD newsletters are published and e-mailed bi-weekly.

Healthy Living Features• Healthwise Knowledgebase • Personal Health Manager • ConditionCenters • MyHealth Record • Personal Health News • Health Assessment • Symptom Checker • Health Trackers • MiniQSM Health Quizzes • Centralized Health Calendar • LEAP --Lifetime Exercise Adherence Program • Ready, Set, Stop! Smoking Cessation Program • Nutrition Improvement ProgramSM • Preventive Service Reminders • New Drugs, Drug Alerts & Product Recalls • Custom Secure Messages • Women’s and Men’s Health Centers • Care Giver Resources • Pregnancy PlannerSM • Child Health ManagerSM • Healthfinder™ • MEDLINEplus • Merriam-Webster® • Medical Dictionary

The WebMD web site is owned and operated by WebMD Corp.

WebMD is solely responsible for its Web site and is not affiliated with Blue Cross Blue Shield of Georgia or any affiliate of Blue Cross Blue Shield of Georgia. Blue Cross Blue Shield of Georgia and Blue Cross Blue Shield Healthcare Plan of Georgia are independent licens-ees of the Blue Cross Blue Shield Association.

* TRUSTe & Ponemon Institute, Second An-nual Most Trusted Company for Privacy Award (September 19, 2005).

13Benefits Update

For the fifth straight year, Yanc-ey Bros. Co. and The Cat® Rental Store were sponsors of the sold-out Monster Truck event at the Georgia Dome. Over twelve differ-ent machines, ranging from a D4 Track-Type Tractor to a 938 Wheel Loader to a water truck, took cen-ter-stage during the show in a va-riety of different ways. The Cat® machines were used for track set-up and takedown, and they were continuously help-ing the Monster Truck drivers flip their trucks back onto their wheels

after flipping over during the quali-fying races and the freestyle ses-sions. Live Nation, the company in charge of show production for over 30 years, utilizes The Cat Rental Store and Caterpillar equip-ment for both the Monster Jam and the Super Cross Motorcycle shows across the nation. Mon-ster Jam Truck shows and Super Cross Motorcycle shows are held in over thirty cities across the United States and Europe, with At-lanta ranking third for the largest show in terms of attendees. The car-crushing, truck-racing show is wildly popular around metro At-

lanta and completely sold out of tickets days before the event. Special “T” Tracks was sub-contracted for the Atlanta event to build the dirt course and in-cline ramps that allow the mon-ster trucks to fly into the air over the piles of junk cars and busses. Sean Sermini, Show Operation Manager with Live Nation, enjoys the partnership with Yancey Bros. Co. “The best thing about using The Cat Rental Store and Yancey is the equipment is very reliable. We do a lot of work in a short time

so reliability is crucial to us.” Complete set up for the Monster Jam show, which included moving over 4,500 cubic yards of dirt and building at least 4 ramps, takes roughly four days. Takedown: less then twelve hours. Before the dirt could be brought into the Dome, thir-ty layers of plastic polyure-thane sheets were placed on top of the sport turf used

during Atlanta Falcons games to protect the grounds. Next, over 7,000 sheets of plywood were placed around the arena to cover the plastic and provide a base for the 4,500 cubic yards of dirt to be laid. After the base was built, dirt was brought in using two Cat 938Gs and a 330C Excavator. To keep the dust down inside The Dome, a water truck was used to keep the dirt moist and to aid in compaction. Sand was then mixed into the dirt base to pro-

vide the trucks added traction for making sharp turns and perform-ing donuts. With the dirt and sand completely spread across the arena floor, two D4s were used to compact and level the track. Next came the task of build-ing the incline ramps and jumps. Fourteen junk cars, two buses, two vans, and one junk boat were strategically arranged in groups around the track using a TH215 Telehandler to maximize truck-jumping distance. More dirt was brought in using the 938G and then graded with a pair of 277C Skid Steers to form ramps on both sides of the junk vehicles. But the dirt work was only part of the job. The real test of the re-liability and dependability of the equipment came during the show. Whenever one of the fourteen monster trucks turned upside down, an IT38 Toolcarrier was on standby to turn the truck back up on its wheels. With the sold-out crowd watching and waiting, the show’s next event was put on hold until the IT38 was able to re-right the truck and continue the race. Along with the Monster Jam show, Yancey also sponsors of the Super Cross Motorcycle Show at the Georgia Dome.

14Sp

onso

rshi

psWho’s Ready for Monster Truck Action?

The “Yancey Man” Award is presented each year to our Heavy Construction Sales Representatives who exhibit the qualities and attributes we strive to achieve in our Sales Organization. These Sales Reps are rec-ognized as demonstrating the hard work, professionalism and consistent performance needed to be worthy of the Yancey Man Award. Congratulations go out to the 2007 Yancey Man Award honorees; Alan Arnsdorff (Savannah), Jason Gaskins (Macon), Skip Owen (Calhoun), David Pinter (Brunswick) and John Whitley (Gwinnett) !

Five Heavy Construction Sales Reps Earn “Yancey Man” Award for 2007

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ards Congratulations go out to Brent Harmon, a Heavy Construction Equipment Sales Representative working out of our Augusta facil-ity, for winning the Five-Star Sales Contest for 2007. This contest was designed at the beginning of the year to tar-get specific Caterpillar® Hydraulic Excavator (HEX) models where in-creasing market share was impor-tant. These HEX models included the 320 through 345 size machines.

Throughout the year all Heavy Construction Sales Representa-tives earned points for the sale or conversion of one of these new models, for coordinating a head-to-head demonstration utilizing our trained Demo Operators, for achieving a “Breakthrough Sale” – a sale to a new customer that has not purchased Caterpillar be-fore, and finally for the amount of gross profit in the deal. The quarterly points leaders in

the Five-Star Sales Contest were Rainey Owen (Albany) for the first quarter, Mike Potts (Austell) for the second quarter, Brad Abstance (Austell) for the third quarter, and David Pinter (Brunswick) for the fourth quarter. On top of our Sales Reps’ indi-vidual successes, our Heavy Con-struction Divison gained market share over the previous year in these targeted Hydraulic Excava-tor models.

Harmon Wins Heavy Construction Division’s Excavator Sales Contest

Brent Harmon Rainey Owen Mike Potts Brad Abstance David Pinter

Alan Arnsdorff Jason Gaskins Skip Owen David Pinter John Whitley

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“Why Do You Walk?” We asked members of this year’s Breast Can-cer Committee what inspires them to participate in the Making Strides Against Breast Cancer Walk.

“I walk with the hope of improving the treatment and awareness of Breast Cancer and for the eventual cure of this deadly disease. I lost my wife of 8 years and my children lost their mother to Ovarian Can-cer in 2005. I don’t want any father to be forced to have the conversa-tions with their children that I had to have with mine. Even if the mon-ey we raise saves 1 of the 40,460 people that are expected to die this year, it would be well worth it. . By walking, raising money, and donating your personal time, you can make a huge difference.” - Bryan Ray, Committee Chair

“I walk in memory of my Aunt Shir-ley Waites, who lost her battle to Breast Cancer in 2006. She was a kind loving person who always had such a beautiful heart and a beautiful smile. I miss her dearly. I also walk in honor of her sister Nell Moore who is a breast can-cer survivor that is fighting the disease every step of the way; she also joined us in this years walk.” - Noel Hill, Committee Co-Chair

“I started the Making Strides Walk in 2005 due to my dear friend Mi-chelle. She was diagnosed with breast cancer in July of 2005. She fought her cancer with so much courage and determination. To date, Michelle remains cancer free and I am so proud of her! Other types of cancer have also touched my family. My grandfa-ther is in remission from throat cancer and I lost my grandmother to lung cancer. To quote Ralph Waldo Emerson, ‘What lies behind us and what lies before us are small matters compared to what lies within us’.” - Jennifer Teal

“I started walking 3 years ago when Jennifer Teal’s friend Mi-chelle was diagnosed with breast cancer. Michelle has been on the Yancey Cat’s team for 3 years and she walked with us again to make it her 4th year. I also walk for my grandmother Edna Phillips, ”Nan-ny”, who was an 18 year breast cancer survivor. She has always given donations to the Susan G. Komen Breast Cancer Founda-tion and when I started walking, she always sponsored me. This year Nanny passed away due to congestive heart failure. One of her many planters from her estate

sale was put into the Yancey Auc-tion to raise money for the Mak-ing Strides Breast Cancer Walk. There is still work to be done to find a cure; women are diagnosed everyday with this disease.” - Tricia Carter

“I never knew how many lives are affected by breast cancer until I began to ask co-workers, friends and associates to help support the “Yancey Cats” in our strides to fight against breast cancer. While asking for support from my Thurs-day night pool league, I was par-ticularly touched when I was told that one of our members has a sister, Mrs. Shannon Holland Mel-son, who had been battling cancer for 10 years and has had a mas-tectomy. I was shown pictures of a beautiful smiling young lady and told about how wonderful she is and then told how hard her battle with breast cancer has been. I knew then, she was my reason to support the cause. Together we can increase awareness and sup-port to help the American Cancer Society make “strides” in the fight against breast cancer.” - Michelle Luke

“I’ve always enjoyed helping other people, but breast cancer is differ-ent because it has struck my fam-

Why We Participate in the “Making Strides Against Breast Cancer” Walk

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alkily more than once. I was told at an early age that my chance of get-ting breast cancer was greater be-cause my grandmother had it and beat it twice. My mother-in-law has also battled this disease and beat it. It helps me to rest easier at night knowing that my efforts help to keep my two daughters from having to deal with this disease. These are the most important rea-sons why I walk for the cure.” - Mende Ellis Fox

“I’m walking in memory of my mother Catherine Sims. My mother was diagnosed with cancer in 1988. Her cancer went into remission for 8 years. Within those 8 years, she fought for a good quality life for her children and grandchildren. My mother was strong and fought to the very end. Now I have decided to pick up the baton and continue the fight for my mother and others who “stride” to fight this disease called cancer. I believe and have faith that one day soon we will have a cure and conquer this mon-ster. To you Mom!” - Nikole Smith

Thanks to our 2007 Cancer Walkcommittee members: Bryan Ray, Committee Chair Noel Hill, Co-Chair Susan Mattox, Co-ChairRamona Banks, Garland Capps, Desiree Thompson, Tricia Carter, Trish Delong, Mende Ellis, Stepha-nie Heeps, Steven Johnson, Jamie Keith, Jonathan Liddell, Michelle

Luke, Linda Moore, Warren Perry, Diane Phillips, Carlet Shell, Cheryl Shirey, Lindsey Smetana, Nikole Smith and Jennifer Teal.

A special “thank you” to our Super Yancey Fundraisers:Tricia Carter over 20 sponsorsTrish Delong over 60 t-shirts soldSteven Johnson over 80 walkers registered.

We would also like to thank the following sponsors for their gener-ous donations which helped us to reach our goals: Yancey Bros. Co., American Solutions for Business, Bentwater Golf Club, Blackstone’s Restaurant, Buckhead Life Group, CanonGate Golf Course, Carrabba’s Italian Grill, Chick-Fil-A, Davis Clay Salon, Dogwood Golf & Coun-try Club, East Lake Golf Club, Fast Signs, Greentree Day Spa, Jamie Keith, Jason’s Deli, Jim & Nick’s BBQ, Leslie Phillips, Luis Castro, Main Street Tavern, Martins Res-taurant, Naturally Fresh/Hooters, Outback Steakhouse, Park Tavern, Partner’s Coffee, Pizza Hut, Rapid Sign Systems, Stephanie Heeps, Stone Mountain Park, Texas Road-house, The Frog Golf Club, The Lion

Golf Club, Wal-Mart, Walt Disney World, West Pines Golf Club, Wild Adventures and Williamson Bros. BBQ.

Yancey Bros. Co. was recog-nized as one of the top 5 highest contributing companies by raising over $13,000, and will be featured as a flag-ship sponsor on all “Mak-ing Strides” literature, their web-site, and advertising for the walk in 2008. Yancey now qualifies to have a sponsor’s booth to set up on the day of the walk to help to raise ad-ditional money for such a worthy cause. Yancey contributed over $4,000 in employee matching contribu-tions, and we had over 150 people walk as part of our team. We thank each and every person who gave their time, energy and effort to make this year’s Breast Cancer Walk a success.

6 Sigma Roles Project Sponsor • Manager who proposes a project in their area, develops a charter and works with the black belt (BB) • Ultimately responsible for the project outcome • Makes resources available to the black belt and removes roadblocks Process Owner • Manager who has primary responsibility of the process being improved • Owns and maintains the process after the project is completed Black Belt • Lead 6 Sigma projects and train/mentor Green Belts • Utilize 6 Sigma tools and methods • Network/collaborate with other BBs • Full time position Green Belt • Part time position • Full time team member on 6 Sigma projects • Can lead and manage mini projects Yellow Belt • Part time team member on 6 Sigma projects (as needed) • Receive 6 Sigma awareness training Financial Rep • Independent from the 6 Sigma team • Reviews project benefits for accuracy • Commonly referred to as a FREP

6 Sigma Terms to RememberThe “Dip” – When a project first enters the Control phase and new processes or policies are shown and taught to a work group, initially performance may slip. Once a work group is familiar with the new process, their performance increases beyond its initial level. This can also be referred to as the “learning curve”.

6 Sigma Continues to Grow & Prosper at Yancey

6 Sigma Projects Undertaken by Yancey Bros. Co.Project Black Belt Project Phase The Purchase to Pay Process Tim Huffman ControlReducing Cellular Communication Expense Tim Huffman ControlTransportation - Rental Tim Huffman ImproveImprove Service Work-in-Process (WIP) John Miller Financial ControlOffice and Warehouse Supplies Reduction John Miller ControlDisaster Recovery Planning John Miller AnalyzeTransportation - Parts & Sales Kim Parker ControlYPS Engine Project Management Joe Swayne Financial ControlYPS Warranty Recovery Joe Swayne Financial ControlWork Tool and Attachment Tracking Jennifer Teal ControlMarket Pricing for Used General Construction Equipment John Thompson ImproveReduce Revenue Truck Expense John Thompson ControlParts Marketing Claims John Thompson Financial ControlService Tool Management and Efficiency Neil White Improve

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6 Sigma Project Summarys

Reduce Revenue Truck Expense Project Goal: Reduce revenue truck expenses by 25% Project Sponsors: Mark Kincer & Mark Turner Process Owner: Curtis McDanielBlack Belt: John Thompson Green Belts: Diane Phillips, Scott Nash, Ron Vandegrift, and Curtis McDanielYellow Belt: Gary Hemrick Financial Representative: Dan Oerting Summary: Expenses have grown approximately 30% year over year since 2003 while the fleet has grown only 9% year over year. We need to create a process to accurately track and monitor the fleet expenses. This will help us better manage our fleet maintenance costs and maximize the overall use of our current assets. The project is a (MGPP) Multi Generational Process Plan starting with Earthmoving and rolling out to all divisions of Yancey.’s service fleet. The project supports CSF-5 (Critical Success Factor 5) – Achieve Financial Model.

Reduce Accounts Receivable Days Sales Outstanding (DSO) Goal: Reduce the days to collect customer receivables from 43 days to 38 days and to reduce bad debt write offs from 0.37% to 0.20% of total sales.Project Sponsor: Vicki Dudley Process Owner: Kim ParkerBlack Belt: Tim Huffman Green Belts: Lisa Pye, Elaine Stringer, Bobby McDonnellFinancial Rep: Ed WardSummary: We evaluated each division’s contribution to the overall DSO. During the process we implemented 17 different solutions to improve the process. Some solutions included changing the invoices to reflect the terms, standardizing the process in which we collect outstanding balances and identifying and handling dis-putes in a timely manner. The Project Closed in November 2007. The project produced a financial savings, while also improving the collection process of older customer invoices, this allowed the company to borrow more money at a better interest rate. At the close of the project, our current results are as follows: • DSO for the last 6 months is currently at 40 Days from our baseline of 43 days. Included in the 40 Days is also YPS retainage, without the retainage our DSO would be at 39 days. • Bad Debt for the last 6 months has had a 31% improvement. The major improvements made were: • Standardized process for which to call customers • Calling all customers monthly • Restructure accounts to accurately reflect amounts to be collected • Timely disputes identifications and resolutions.

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a Update“Project Closure” – Once all solutions of a project have been implemented and the process stabilized. The project enters Financial Control. After the project has been in Financial Control for at least 6 months, the Financial Rep reviews and validates the projects savings. A closure meeting is then held with the executive team to review the project. Once closure is agreed upon, the green belt team receives a final recognition for their efforts on the project.

Can you identify the object in the mystery photo on the left side of this page? We’ve made it easy this issue! With a good eye and a little luck, you could win a $25 gift certificate to the Cat Merchandise Store in Austell. In order to win, you must identify the object correctly. We’ll draw a winner from all the correct answers. You can enter your answer in the drawing using any of the following methods:• Send your answer via interoffice mail to: Brooke Akers, Marketing Department, Austell• Email your answer to: [email protected]• Fax your answer to: 770-819-5576

Entries must be received by Friday, April 11, 2008.

There was no winner of last issue’s con-test that featured the photo below. This picture is of sound baffle material used to insulate Caterpillar® electric power generators when then are enclosed in cabinets or containers. Our Griffin Power Packaging facility is one of the leading manu-facturers of these sound attenuated enclosures in the United States.

YANCEY BROS. CO.330 Lee Industrial Blvd.Austell, GA 30168-7497

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rMystery Photo Contest . . . What Is This?


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