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Feeling the Blues 08 Opt-In Divisions INSIDE 06 REPORTING POINT :: THE OFFICIAL NEWSLETTER OF THE SOUTHWEST AIRLINES PILOTS’ ASSOCIATION :: VOLUME 15 + NO. 8 + AUGUST 2015 PAGE 04 :: DID YOU KNOW? MAKING A DIFFERENCE Paul Jackson | President | [email protected] A recent statement made by one of our committee chairs rocked me back on my heels. He said, “Paul, from the outside, it looks like SWAPA is frozen in time until the contract is passed.” He’s right. We’ve been so focused on achieving a contract, we’ve done poorly in communicating the other functions at which the folks at SWAPA work tirelessly. e contract is the most important item to our membership, but there are services and changes SWAPA has undertaken in recent months and I’d like to talk about some of them. First, let’s look at the day-to-day services our Contract Administration department provides. Since I took office we have transitioned to a 24/7 model of customer service with our talented staff. Our pilots are facing a tough environment out on the line and you deserve an answer whenever a question arises. Our capable contract experts are on the line ready to help get you the critical information you need to stay legal and ensure that the Company abides by the contract. If you have a question or don’t think an audited trip paid correctly, give the Contract Admin staff a call. ey are there for you. To step up and increase our level of service SWAPA has just made a critical addition to the staff. Here we are looking to aid in lending a helping hand to our pilots facing addiction and mental health challenges. Our HIMS program is now under the capable leadership of Clark Vinson who brings years of experience in dealing with chemical dependency, mental health, and employee assistance to our pilot group. He replaces retiring former Captain Dan Lipperman in this role. Clark will manage the critical HIMS program and also reach out to our members in their time of need through other programs. He will work with our Aeromedical Committee to help pilots return to the line and maintain their career while coping with addiction or a mental health issue. Many of you believe you will never require help for a chemical addiction or a mental health concern but much like an alternate on your flight plan, it is a service that our membership must have in place. DEPENDENT SCHOLARSHIP FUND A UNIFIED VISION Photo taken on the jetway while changing crew in PDX on August 4. From left to right, FO “Chip” Nifong (BWI/#61834), CA Luis Felipe Encarnación (BWI/#66202), and FO Jeremy Keck (OAK/#85296) We love the show of unity! Please send any photos of crews sporting dark ties and SWAPA pins to [email protected]. Helping our fellow pilots in their time of need also has a financial component. We are now doing this through our funding of COBRA payments for pilots out on extended medical leave. For those of us lucky enough to never have gone out on extended medical you might not be aware that the high rates of COBRA insurance are the only way to keep medical coverage. ose of us who
Transcript
Page 1: REPORTING POINT :: THE OFFICIAL NEWSLETTER OF … · feeling the blues opt-in 08 divisions inside 06 reporting point :: the official newsletter of the southwest airlines pilots’

Feeling the Blues

08Opt-In Divisions

INSIDE

06

REPORTING POINT : : THE OFFICIAL NEWSLETTER OF THE SOUTHWEST AIRLINES PILOTS’ ASSOCIATION : : VOLUME 15 + NO. 8 + AUGUST 2015

PAGE 04 :: DID YOU KNOW?

MAKING A DIFFERENCEPaul Jackson | President | [email protected]

A recent statement made by one of

our committee chairs rocked me back

on my heels. He said, “Paul, from the

outside, it looks like SWAPA is frozen

in time until the contract is passed.”

He’s right. We’ve been so focused

on achieving a contract, we’ve done

poorly in communicating the other

functions at which the folks at SWAPA

work tirelessly. The contract is the most

important item to our membership, but

there are services and changes SWAPA

has undertaken in recent months and

I’d like to talk about some of them.

First, let’s look at the day-to-day

services our Contract Administration

department provides. Since I took office

we have transitioned to a 24/7 model

of customer service with our talented

staff. Our pilots are facing a tough

environment out on the line and you

deserve an answer whenever a question

arises. Our capable contract experts

are on the line ready to help get you the

critical information you need to stay

legal and ensure that the Company

abides by the contract. If you have a

question or don’t think an audited trip

paid correctly, give the Contract Admin

staff a call. They are there for you.

To step up and increase our level

of service SWAPA has just made a

critical addition to the staff. Here we

are looking to aid in lending a helping

hand to our pilots facing addiction and

mental health challenges. Our HIMS

program is now under the capable

leadership of Clark Vinson who brings

years of experience in dealing with

chemical dependency, mental health,

and employee assistance to our pilot

group. He replaces retiring former

Captain Dan Lipperman in this role.

Clark will manage the critical HIMS

program and also reach out to our

members in their time of need through

other programs. He will work with our

Aeromedical Committee to help pilots

return to the line and maintain their

career while coping with addiction

or a mental health issue. Many of you

believe you will never require help for a

chemical addiction or a mental health

concern but much like an alternate

on your flight plan, it is a service that

our membership must have in place.

DEPENDENT SCHOLARSHIPF U N D

A UNIFIED VISION

Photo taken on the jetway while changing crew in PDX on August 4.

From left to right, FO “Chip” Nifong (BWI/#61834), CA Luis Felipe Encarnación (BWI/#66202),

and FO Jeremy Keck (OAK/#85296)

We love the show of unity! Please send any photos of crews sporting dark ties and SWAPA pins

to [email protected].

Helping our fellow pilots in their time

of need also has a financial component.

We are now doing this through our

funding of COBRA payments for pilots

out on extended medical leave. For those

of us lucky enough to never have gone

out on extended medical you might not

be aware that the high rates of COBRA

insurance are the only way to keep

medical coverage. Those of us who

Page 2: REPORTING POINT :: THE OFFICIAL NEWSLETTER OF … · feeling the blues opt-in 08 divisions inside 06 reporting point :: the official newsletter of the southwest airlines pilots’

2 REPORTING POINT

AUGUST 2015

have felt the sting of the dreaded “green

bars” across our screen, and watched

our sick leave balance decline each

month know full well how important

maintaining health coverage is, even

at expensive Cobra rates. I’m not going

to go into the details, but those who go

out on medical will go on COBRA …then

off COBRA …then on again…then off

again. The “on” parts have financially

threatened those who can only keep

their medical for short periods of time.

Through good stewardship, SWAPA has

amassed enough equity in our VEBA

Trust to fund the COBRA payment when

our pilots need it most. I worked hard on

this project before I became president

and now our pilot group covers the cost

of COBRA for each and every one of our

pilots going out on medical. It’s not a

widely known benefit of your Union, but

SWAPA pilots are helping our brothers

and sisters in their time of need.

We also have a new charitable

support arm to go with our already

successful Dependent Scholarship

fund. We have some seed money from

a donor to begin a Pilot Catastrophic

Fund. While the Company has a

fund it rarely pays out to pilots facing

hardship. This fund is designed to

be run by pilots for pilots. While the

Catastrophic Fund is in its infancy,

please stay tuned as we focus on

fundraising for both of these charitable

efforts to help pilots and their families.

In the “working smarter”

department, I am pushing hard to put

a budget in front of the membership

that reflects a wise use of your dues.

We have added in-house counsel to

move our system’s board arbitrations

away from high billing outside counsel.

We are excited to lower the cost and

increase the services available to our

members in contract disputes and

terminations. In our IT department we

have added a new director and project

manager who will measure and weigh

the cost versus the value of our many

ongoing projects. I have pushed to have

pilots move from “production” roles to

consulting and SME roles where their

skills and experience are balanced

with their high cost in trip pull to the

Association. This push is ongoing and

will be visible in committee budgets

for 2016. Where it makes sense to use

staff, my directive is to do so for cost

and continuity for the membership.

The contract talks are ongoing as of

this writing and I invite you to check the

latest from SWAPA Communications on

your iPad or in your email. Obviously

the contract is job number one at

SWAPA but while talks move on we

can’t put the services and needs of our

membership on the back burner. Stay

informed, unified, and enthusiastic

as we continue to press for a contract.

Know that as focused as your Union is on

obtaining a fair and equitable deal, we

are still maintaining and adding to the

services available to the membership

and support for our pilots in their time of

need and support. You deserve nothing

less for your hard earned dues money.

DEPENDENT SCHOLARSHIPF U N D

DID YOU KNOW?

That SWAPA has a fund to help defray college costs for the dependents of

deceased or disabled pilots?

One common fear many pilots share is how to take care of their family in the event

of their death or even a disability. In May of 1999, the SWAPA Board of Directors

voted to establish a scholarship fund for eligible children of deceased or disabled

pilots. Pilots can contribute $2 per month or more to the Dependent Scholarship

Fund via payroll deductions.

The plan was designed to help the dependents of disabled or deceased pilots

continue their college education. The maximum scholarship is $7,000 per year.

Half of the scholarship award ($3,500) is paid to the attending university in the fall

semester and the remaining $3,500 is paid to the university in the spring semester.

SWAPA relies on our pilots’ generosity to keep the fund alive, as the donation is

voluntary. Participants must contribute a minimum of $2 per month, which is taken

out on the 20th pay period. You can enroll or change your contribution level at beta.

swapa.org under “My Stuff” and “Dependent Scholarship Fund.”

In 2014, SWAPA funded $78,000 in college scholarships, and to date in 2015,

$42,500 has been paid out from generous funds contributed by our pilots. In

comparison, Southwest Airlines paid out two $5,000 scholarships in that same

timeframe. We are extremely proud of the continued generosity of our pilot group!

Continued from Page 1

Page 3: REPORTING POINT :: THE OFFICIAL NEWSLETTER OF … · feeling the blues opt-in 08 divisions inside 06 reporting point :: the official newsletter of the southwest airlines pilots’

3REPORTING POINT

AUGUST 2015OPERATIONS COMMITTEE

GATE SERVICES REPORTSAs we move into August, we are

still months away from the cool

temperatures of fall. The proper cooling

of the aircraft at the gate is an issue

we must deal with for the foreseeable

future. When the gate services are

not effectively cooling the aircraft,

start the APU and use it to cool the

cabin. But what if the APU is MEL’d?

The FOM states that “The

conscientious pilot is expected to have at

least a ‘two-flight vision’ of operations.”

Use that vision to minimize operations

at hot weather locations. Some stations

can be assumed to be hot weather

locations (PHX, LAS, TUS). At others you

may need to check the weather early

to see if the temperature is suitable for

operation with an inoperative APU or

pack. Or we may get word of insufficient

cooling of gate services in other ways.

For example, this week there was a

note on the front of the weather packet

stating the air conditioning at the gate

was insufficient for operations in St.

Louis and the high temperatures were

forecast to be in the upper 90s. If the

weather isn’t suitable, coordinate an

aircraft swap with dispatch. Nobody

enjoys unscheduled swaps but I think

we all agree that no one likes an

uncomfortably hot aircraft even more.

We all work to provide a comfortable

environment for our passengers

and crew. But we also have a role in

providing a comfortable environment

for the passengers and crew of our

fellow pilots. If you have a situation

where the gate services are listed as

operational but are not sufficiently

cooling the aircraft, report the issue

via ACARS. You can find the report at

Ops Reports >Ground Reports >Gate

Services. On the ACARS Gate Services

Report page, fill out the gate, station,

and flight number. Select “NO” (LSK

R2) for AIR. You have two lines for

Free Text information to describe the

problem with gate services (no airflow,

air pulled early, air not cold, etc).

When you submit this report, an

email is sent to the Manager Command

Center (MCC) in the NOC. The MCC is

a ground operations manager on the

bridge of the NOC whose function is

to handle ground operations issues.

This manager forwards every single

report to the named station so that

station can investigate and solve the

gate services issue. Since June 12, 2015,

more than 5,700 reports have been

submitted to the MCC. These reports

have allowed ground operations to track

cooling issues at specific gates and have

allowed maintenance to investigate

the cooling abilities of specific aircraft.

Those 5,700 reports are a good start

but we need every one of us to send the

message when the station cooling is not

functioning properly. The only way the

system can get better is by reporting the

problems. This report can be made via

ACARS at any time during the day. Since

you input the gate, station, and flight

number; if you wish, you can make the

report en route to your next destination.

Most of this article discusses cooling

the aircraft during a through flight.

Now I would like to remind you to be

cautious of those mid-day scheduled

plane swaps. Usually when the aircraft

remains at the gate, the ground services

have been cooling the aircraft. But there

are times when you will swap into an

aircraft that has been sitting at a remote

location, baking in the sun. Either

way, if you arrive at an aircraft that is

uncomfortably hot, delay boarding

until the aircraft has adequately cooled

down. Your preboards can be in their

seats for 20 minutes or more before

push. If the interior temperature is

in the 90s or even greater, that can

be a very miserable 20 minutes.

Jeff Hoyt | Chair, Operations Committee | [email protected]

The Reporting Point‘s mission is to unify, educate, and communicate with the pilots of Southwest Airlines.

COMMUNICATIONS COMMITTEE | [email protected] FO Mike Frier, Chair #91075CA Kurt Heidemann, Member #74447FO Michael Weisser, Member #106641FO Kris Takle, Member #90153

STAFF | [email protected] Neal Hanks, Director of CommunicationsBrad Holmes, Graphic DesignerAmy Robinson, Communications EditorRet. Capt. Tom McKnight, Proofreader

The Reporting Point is the official monthly publication of the Southwest Airlines Pilots’ Association. Editions will be published on the 15th of each month. The Communications Committee will imple-ment the SWAPA Publications Policy. A review of the publications policy will be conducted annually.

POLICIES & STANDARDSAll articles are published for the interest and education of our readers and as such must be consistent with Association policies and standards. The Communications Committee has authority over all content with the exception of domicile columns as noted in the domicile column section of this policy. Personal attacks or the use of profanity are prohibited. Constructive disagreement is allowed but disparaging or insulting remarks, or promoting hostility toward individuals is prohibited. We will not publish articles or letters that advocate the abuse of the sick leave policy or that could be con-strued as a reference to illegal job actions — either for or against.

LETTERS TO THE MEMBERSHIPThe Letters to the Membership section is intended as an open forum where a wide range of opinions can be expressed. Letters must pertain to the issues of the Association and should be guided by respect for one’s fellow pilot and Association and must conform to policies and standards. The final determination to include a letter will be made by the Communications Committee. In the event that an Association member is dissatisfied with decisions of the Communications Committee they may appeal to the SWAPA BOD. Letters are limited to 600 words in length per pilot per publication. Members may not have more than one letter printed in the same edition. Letters will be published in the order they are received. Members may submit a title for the letter and it will be used. If no title is submitted, the Communications Committee will choose one.

SUBMISSION REQUIREMENTS• Email all submissions to: [email protected]. • Submissions must state “For Inclusion in the Reporting Point.”• Include: Author’s name, employee number, base, and highest seat position.• Anonymous letters will not be published.

EDITING All submissions are subject to editing for clarity, content, accuracy, and length. All attempts will be made to contact the author, on revisions (except layout style, typos, or grammar) for approval prior to publication.

DEADLINE• Monthly issue: 30th at 12 p.m. CT (Feb. 28/29 as applicable)• No exceptions will be made to these deadlines.

SOUTHWEST AIRLINES PILOTS’ ASSOCIATION

1450 Empire CentralBrookview Plaza Suite 737Dallas, Texas 75247800.969.7972www.swapa.org

All rights reserved © 2015 Southwest Airlines Pilots’ Association

PRESIDENT

Capt. Paul Jackson #23742

VICE PRESIDENT

Capt. Mike Panebianco #58448

2ND VICE PRESIDENT

Capt. Tom Gasparolo #35673

Since June 12, 2015, more than 5,700 reports have been submitted

to the MCC. These reports have allowed ground operations to track

cooling issues at specific gates and have allowed maintenance

to investigate the cooling abilities of specific aircraft.

Page 4: REPORTING POINT :: THE OFFICIAL NEWSLETTER OF … · feeling the blues opt-in 08 divisions inside 06 reporting point :: the official newsletter of the southwest airlines pilots’

4 REPORTING POINT

AUGUST 2015 CONTRACT ADMIN

CONTRACT TOP FIVEDAILY REASSIGNMENT PAY

Q. How is Daily Reassignment

Pay calculated?

A. Daily Reassignment Pay (DRP)

is calculated per duty period and is

the greater of your original pairing

(as awarded) or what you actually

fly. Section 4.R.1.a. & b. states DRP

will be the greater of the following:

a. Original TFP as awarded

(including all applicable premium

pay) for that duty period.

b. Actual TFP (including

all premium, double time, and

overfly pay) for that duty period.

DRP for reserve assignments is

covered in section 4.M.8. For

reserve assignments, DRP applies to

cancellations or reassignments for the

current duty period only. Future days

in the pairing will pay as scheduled.

JA/GIVEAWAY

Q. I have been assigned a 2-day

unless you bid outside your domicile

again. For example: If you bid out of

domicile for the 1 p.m. close, you are

subordinating your seniority for that

close. If you bid in the 5 p.m. close,

your domicile seniority is restored.

However, if you bid out-of-domicile

trips ahead of any in-domicile trips in

the 5 p.m. close, your seniority will be

subordinated in that close as well.

MONTH-TO-MONTH OVERLAP AND PART 117

Q. During the month-to-month

overlap period, the Company

pulled legs from my board on the

19th of the new month. Is it legal

to pull flying that far ahead?

A. Yes. FAR part 117 has a rolling

look back of 678 consecutive hours.

If you were illegal as of April 25, the

look back is 678 hours from that date.

In this example your date range

would be March 29–April 25. The

Company is required to adjust your

overlap inside that time period.

OPEN TIME PRIORITY RULES

Q. After the Company adjusted my

month-to-month overlap legality, my

JA trip that I have posted in

giveaway. Will the JA rate for the

trip be applied to the giveaway?

A. Yes, the double time on the legs or

the rig, whichever is greater, will apply

to the giveaway. The JA credit will stay

with the original pilot that was JA’d.

The trip will then be coded as a V for

the pilot that now has the giveaway.

OUT-OF-BASE OPEN TIME BIDS

Q. I am based in MDW and bidding for

DOT. The order of my bid was MDW,

BWI, MDW, MDW. I was not awarded

my first or second choice. My third

choice was awarded to someone

junior to me in MDW. Should I have

been awarded my third choice?

A. No, not in this scenario. Per section

6.B.3.b., once you bid outside your

domicile you are then placed in

system seniority for the BWI bid and

all remaining bids during that specific

open-time bid cycle. Subsequent

bid processes are not affected,

bid line total reduced by 15.0 TFP to

less than schedule line guarantee.

How do I exercise Open Time

Priority to increase my bid line?

A. Section 5.J. discusses Open Time

Priority (OTP). OTP is posted on the

17th of each month at 12 p.m. CT.

The Company publishes a list on

CWA of all pilots eligible and their

TFP range. Eligible pilots are pilots

with a monthly bid line projected

credit below schedule line guarantee

due to monthly overlap corrections.

This list is under “Reports,” “Open

Time Priority,” and is sorted by

domicile and seat. A pilot then has

until MOT closes on the 24th of each

month at 12 p.m. CT to contact the

Company for an OTP award. Requests

are handled on a first-come-first-

serve basis, and the pairing offered

must fall within the pilot’s TFP

range. The Company must offer one

pairing but the pilot may choose

two pairings to recover within

the pilot’s TFP range. In-domicile

awards will be assigned first. If the

pilot complies with the provisions

of OTP and has not recovered

to the schedule line guarantee,

the difference will be paid.

BWI is holding a special election for the remainder of Mike Panebianco’s 2015-2016 term.

Nominations closed Tuesday, August 18 at noon CT.

Candidates’ platform to BWI and posted to website: August 24

Voting Opens: September 1

Voting Closes: September 15

BWI SPECIAL ELECTION

Page 5: REPORTING POINT :: THE OFFICIAL NEWSLETTER OF … · feeling the blues opt-in 08 divisions inside 06 reporting point :: the official newsletter of the southwest airlines pilots’

5REPORTING POINT

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Page 6: REPORTING POINT :: THE OFFICIAL NEWSLETTER OF … · feeling the blues opt-in 08 divisions inside 06 reporting point :: the official newsletter of the southwest airlines pilots’

6 REPORTING POINT

AUGUST 2015 NEGOTIATING COMMITTEE

OPT-IN DIVISIONS FOR INTERNATIONAL, CLASSIC, AND MAX FLYING

In negotiations, the Company has

been seeking the ability to separate

near-international flying and 737 Classic

and 737 MAX flying into separate

domiciles or divisions. Their initial

proposals involved separate vacancy

bids for each of these categories —

multiple domiciles by type of flying

within the same geographic city — as

well as relief from line writing parity

parameters and paid move language.

Base and/or qualification locks and

trading restrictions based on the

type of mission (Classic/MAX/near

international) were also proposed.

CLASSIC/MAXThe FAA has informed the Company

that we will not be able to fly the

MAX and the Classics with the same

set of pilots. A pilot could either fly

Classic/Next Gen or they could fly

Next Gen/MAX but not Classic/

Next Gen/MAX. The Company also

has currency concerns for pilots as

the number of Classics draws down

through 2023 while the MAX aircraft

is introduced in 2017-2018 and its

numbers slowly start to build up.

Southwest has used a type of

subset in the past but within an opt-

in framework. When the -200s were

phased out in 2002-2004 (’94 contract,

SL 25), they were drawn down to just

two domiciles, then one, and pilots in

and out of those domiciles opted in

to whether they wanted to maintain

their currency to fly them. Maintaining

the -200 qualification was done with

a simple 90 day currency and annual

sim training; captains and FOs could

be requalified from 91 to 180 days by

flying with a check airman or qualified

captain. Pilots were paid a 7 percent

override for -200 legs and the .74 DHR

was instituted on all flying to even

out the significant disparity in TFP/

duty hour between medium-to-longer

haul non-200 flying and the shorter-

haul, two-stepping -200 flying.

INTERNATIONALThe Company also has raised

concerns regarding international flying,

including what they classify as higher

risk international airports (MEX, SJO

for example). They have cited the fact

that all major carriers have had an

international hull loss within five years

of starting service to South America.

And the Company has raised currency

concerns for pilots going into medium to

high-risk international airports — they

would like to have pilots flying these

routes seeing those airports more than

“once a year.” They also have cited data

collected from international trained

observers showing increased error rates

over domestic flying. The Company has

recently announced to international

TOs that they will be conducting a new

data collection in an effort to reconfirm

their initial assessment. Of note: All

other major U.S. carriers no longer split

a single fleet into near international and

domestic. American was the last one

and they are reverting back to single

mission fleets as indicated in their

contract, which was ratified in January.

SWAPA’S RESPONSESWAPA has a series of concerns

with divisions of pilots including

line and pairing quality, reduction

of TTGA and ELITT flexibility within

smaller division of pilots, reduced

open time opportunities for non-

qualified pilots, increased reserve

requirements, and reserve utilization

balance. With these concerns in

mind, SWAPA has counter-proposed

within the following framework:

• Classic/MAX or near

international should be opt-in

divisions within specific domiciles

• Divisions need to be of a minimum

size to preserve some TTGA/ELITT

trading quality while still providing

sufficient currency opportunities

to remain qualified and address

flight ops’ safety concerns.

• Divisions need to have a MAXimum

size above which the entire domicile

is required to be qualified (improves

all pilots’ schedule quality, trading,

and open time opportunities and

allows reduced reserve manning which

offsets any additional training costs).

• SWAPA acknowledges that there

will have to be some restrictions on

trading based on pilot qualifications

and there should be compensation

to offset those restrictions.

• New hire, displaced, and

involuntarily opted-in pilots

cannot be locked into a division or

domicile just because they become

part of an opt-in division.

• Division locks need to be

commensurate with the amount of

training required. For example, training

for six to eight weeks into a completely

new airframe at other carriers only

costs a two-year lock, so three days

of opt-in division training involving

simulators should only warrant a

few months lock, while doing a one-

hour DL does not warrant any lock.

• Pilots can remain qualified for

near international and special near-

international airports, even if they bid

a line of domestic flying or bid out of a

near-international domicile, so long as

they maintain the required currencies.

• Since the Company openly

acknowledges that near international

has more inherent risks and near

international divisions based on

qualifications that will restrict trading/

ELITT opportunities, near-international

flying should pay a near international

override on those legs above any rigs.

Higher risk and special qualification

near international airports should

pay an even higher override.

• If a Classic division is

implemented during the drawdown

of the -300/500, Classic flying should

pay an override on the legs flown.

• If divisions are implemented, the

structure of the divisions must enable

the Company to easily transition

from divisions back to full-domicile

and full-pilot group qualification,

just like every other carrier.

These concepts are still being

worked on during negotiations and

there has been significant movement

by the Company to keep the division

concepts as open and flexible for pilots

while still meeting flight operations’

qualifications and currency asks. While

the FAA and Safety are the primary

drivers for the Company to create

divisions, SWAPA’s primary objective

is to protect pilots’ schedule quality

and pay from any limitations that may

be caused by these divisions.

Scott Plyler | Negotiating Committee | [email protected]

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7REPORTING POINT

AUGUST 2015NEGOTIATING COMMITTEE

If a Presidential Emergency Board (PEB) is not created in a particular Section 9a or Section 10 dispute situation, the parties may exercise Self Help when the 30-day cooling-off period expires.

Parties are released from mediation by the Board and a 30-day cooling-off (status-quo) period begins

NMB determines further mediation will not help the parties reach agreement and proffers voluntary-but-binding arbitration to the parties

If the bargaining conferences are terminated by one of the parties and neither the parties nor the NMB invokes mediation w/i 10 days, the parties may exercise Self Help.

Either or both parties request NMB mediation or NMB invokes Public Interest Mediation

Parties reach Agreement

Parties exchange Section 6 Notices

Parties negotiate w/o NMB participation (known as Direct Negotiations)

Either party or both decline binding Arbitration

Arbitration Board convenes, holds a hearing, and issues a Binding Decision

Parties reach Agreement

Both parties agree to binding arbitration

Parties reach Agreement

Under Section 10 of the RLA, if a dispute substantially threatens essential transportation in any section of the country, the NMB notifies the President who may establish a Presidential Emergency Board (PEB). If so created, the PEB has 30 days in which to investigate the dispute and report to the President during which the status-quo remains in effect. The parties may choose to accept the recommendations of the PEB, negotiate their own agreement, or, after 30 days from the issuance of the PEB report to the President exercise Self Help, unless Congress takes action.

Under Section 9a of the RLA, which applies only to certain publicly funded and operated commuter railroads, if the President does not establish a Section 10 PEB, either party to a dispute, or the Governor of any affected state, may request the President to establish up to two (2) Presidential Emergency Boards (PEBs) including a mandatory NMB hearing. Absent agreement, these procedures would delay Self Help for 240 days from the date of creation of the first PEB, unless Congress takes action.

COLLECTIVE BARGAINING PROCESS UNDER THE RAILWAY LABOR ACT (RLA)

CA FO TOTAL

ATL 213 208 421

BWI 497 485 982

DAL 495 452 947

DEN 340 321 661

HOU 459 423 882

LAS 382 356 738

MCO 350 325 675

MDW 559 537 1096

OAK 363 323 686

PHX 416 349 7654074 3779 7853

SEPTEMBER 2015 DOMICILE COUNTS

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8 REPORTING POINT

AUGUST 2015

FEELING THE BLUES

Everyone occasionally feels blue or

sad. But these feelings are usually short-

lived and pass within a couple of days.

When you have depression, it interferes

with daily life and causes pain for both you

and those who care about you. Depression

is a common but serious illness.

There are several forms of depression.

Major depression has severe symptoms

that interfere with your ability to

work, sleep, study, eat, and enjoy life.

A persistent depressive disorder is

characterized as a depressed mood that

lasts for at least two years. Some forms

of depression are slightly different,

or they may develop under unique

circumstances. They include: psychotic

depression, postpartum depression, and

seasonal affective disorder. Psychotic

depression occurs when a person has

severe depression plus some form of

psychosis, such as having disturbing false

beliefs that occur from a break with reality,

or hearing or seeing upsetting things that

are not real. Postpartum depression is

much more serious than the “baby blues”

that women experience after giving birth.

It is estimated that 10 to 15 percent of

women who have given birth experience

postpartum depression. Seasonal affective

disorder is characterized by the onset of

depression during the winter months,

when there is less natural sunlight.

There are a number of signs and

symptoms of depression. As pilots, it is

our job to take care of one another. Below

is a list of common signs and symptoms:

• Persistent sad, anxious,

or “empty” feelings

• Feelings of hopelessness

or pessimism

• Feelings of guilt,

worthlessness, or helplessness

• Irritability, restlessness

• Loss of interest in

activities or hobbies once

pleasurable, including sex

• Fatigue and decreased energy

• Difficulty concentrating,

remembering details, and

making decisions

• Insomnia, early-morning

wakefulness, or excessive sleeping

• Overeating or appetite loss

• Thoughts of suicide,

suicide attempts

• Aches, pains, headaches,

cramps, or digestive problems that

do not ease, even with treatment

The FAA has determined that airmen

requesting first, second, or third class

medical certificates while being treated

with one of four specific selective

serotonin reuptake inhibitors (SSRIs)

may be considered. The authorization

decision is made on a case-by-case basis.

The FAA makes their determination

for a pilot’s status based on three

general things: the official diagnosis,

treatment required, and fitness for duty

status. Any one of those three things

could be considered disqualifying.

And the Examiner may not issue.

Regarding treatment, it’s helpful

to understand that there are short-

and long-term treatment protocols

for the FAA. All of the antidepressant

medications are FAA disqualifying, but

some of them (currently four) may be

considered for a Special Issuance (SI).

If the applicant opts to discontinue

use of the SSRI, the Examiner must

notate in Block 60, Comments on

History and Findings, on FAA Form

8500-8 and defer issuance. To reapply

for regular issuance, the applicant

must be off the SSRI for a minimum

of 60 days with a favorable report

from the treating physician indicating

stable mood and no aeromedically

significant side effects. (See Figure 1.)

An applicant may be considered

for an FAA Authorization of a SI of a

Medical Certificate (Authorization) if:

1. The applicant has one of the

following diagnoses:

• Major depressive disorder

(mild to moderate) either single

episode or recurrent episode

• Dysthymic disorder

• Adjustment disorder

with depressed mood

• Any non-depression-

related condition for

which the SSRI is used

2. For a minimum of six continuous

months prior, the applicant has

been clinically stable as well as on

a stable dose of medication without

any aeromedical significant side

effects and/or an increase in

symptoms. If the applicant has

been on the medication under six

months, the Examiner must advise

Chris Evans | Benefits | [email protected]

that six months of continuous use

is required before SI consideration.

3. The SSRI used is one the

following (single use only):

• Fluoxetine (Prozac)

• Sertraline (Zoloft)

• Citalopram (Celexa)

• Escitalopram (Lexapro)

If the applicant is on a SSRI that is

not listed above, the Examiner must

advise that the medication is not

acceptable for SI consideration.

4. The applicant DOES NOT have

symptoms or history of:

• Psychosis

• Suicidal ideation

• Electro-convulsive therapy

• Treatment with multiple

SSRIs concurrently

• Multi-agent drug protocol

use (prior use of other

psychiatric drugs in

conjunction with SSRIs)

If applicant meets the all of the

FIGURE 1

BENEFITS COMMITTEE

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9REPORTING POINT

AUGUST 2015

above criteria and wishes to continue

use of the SSRI, advise the applicant

that he/she must be further evaluated

by a Human Intervention Motivation

Study (HIMS) AME. (See Figure 2.)

The HIMS AME will also conduct

the follow-up evaluation after

initial issuance. (See Figure 3.)

ClearSkies Employee Assistance

Program is a confidential program

available to all Southwest employees

and family members from the day you

join the Company, regardless of whether

you enroll in any other benefits. You

do not have to be covered through one

of the medical programs to be eligible.

Southwest offers you the ClearSkies

program so that you have a confidential

resource to help you and your family

deal with any personal problem that

may affect your health, family life, or

work, including relationships, alcohol,

drugs, stress, depression, and emotional

distress. When you contact ClearSkies

at 800.742.8911, a licensed counselor

will assess your situation, determine

what assistance is needed, and provide

you possible resources for treatment.

You may also access ClearSkies via

the web at liveandworkwell.com

and use pin number: swa737.

There are no visit limits, however,

all treatments will still be subject to

the annual out-of-pocket maximums,

deductibles, and copayments that

apply to the medical program option

that you selected. If short-term

counseling is appropriate, you may

be eligible for up to five free sessions

with an in-network provider.

If you, or anyone you know

is suffering from depression,

please contact a SWAPA rep or

someone within SWAPA before

contacting the Company.

FIGURE 2

FIGURE 3

BENEFITS COMMITTEE

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10 REPORTING POINT

AUGUST 2015 SCHEDULE RESEARCH

SPLIT TO COVER PART II

The previous article on Split To

Cover (STC) back in April generated

quite a few great emails and comments.

Your SRC greatly appreciates your

input, as we were able to identify

some areas of misunderstanding

among our readership. In this article,

we’ll clear up a few misconceptions

about the differences between

STC and contractual split points,

and then we’ll dig a little deeper

into some of the staffing problems

that are at play this summer.

Section 6: Sub-section B: Voluntary

Additional Flying, para 13.d.i Daily Open

Time (DOT) Pairing Splits defines the

agreed upon contractual split points.

DOT Pairing Splits happen after

uncovered trips are released from ELITT

and BEFORE they are placed in DOT.

This part of the contract was added many

years ago in order to help pilots pick up

OT and avoid the 30 in 7 FAA limitation.

It was designed to break the 3- and 4-day

trips into smaller pieces so that the open

inventory would match pilot preferences

and legality for shorter pairings. This

adjustment helped increase the OT

Alan Rosebrock | Schedule Research Committee | [email protected]

pickup rate. Unfortunately, there

were side effects. We will talk about

those side effects in another article.

STC is NOT the same thing as

contractually mandated splits, it

is a choice made by scheduling to

solve problems. Unlike contractually

mandated splits, the STC process

happens AFTER DOT closes at 9

a.m. The SRC has focused on what

happens to these trips. If the uncovered

pairings are not awarded in straight

DOT, then SWA has several choices.

1. The trip can be assigned whole

to a reserve/multiple reserves.

2. The trip can be awarded whole to

the senior available POT bidder

according to order of award.

3. The trip can be split for a local

reserve(s) and the other portion

for OT (both portions must

be offered for bid through

respective OT processes).

4. The trip can be split/modified

for export to another domicile

reserve(s) and other OTs (both

portions must be offered for bid

through respective OT processes).

Past analysis of pairings that were

labelled “STC” (those that were not

labelled were not included due to

difficulties in properly identifying them)

showed us that most often these trips

went to multiple reserve pilots. While

seeking to combine STC portions onto

multiple reserves might seem to be a

tidy way to reduce costs by avoiding POT

and increasing reserve utilization, there

are always trade-offs. For example:

• Splitting trips inflates the duty

period inventory, reduces the

supply of available pilots to solve

last-minute problems, and over the

long term generates self-induced

demand for additional reserves.

• Because the newly split trips

must be offered through the next

OT process, more inventory gets

“pushed” to the wee hours when

fewer bidders are available and less

time is available for adequate rest.

• Trips split in this manner can

often be spotted because they do

not meet contractual minimum

pay for their length and as a

result, receive few bids (if any)

and rarely at straight time.

• Lastly, it is contractually required

that if the pairing is exported, it

may not be awarded outside of the

original domicile for premium

without first being returned to

and re-run in the subsequent OT

process — a very complicated

and error-prone requirement.

SWAPA SRC contends that awarding

more POT bids earlier instead of

STC’ing those un-awarded DOT

trips may be more cost-effective

on an annual basis than splitting

those trips to parcel out to multiple

reserves. Following a more liberal POT

assignment plan could allow SWA to

realize a reduction in reserve manning,

decreased involuntary assignment

rates, and improved ability to handle

true emergencies with reserves.

A great example of how leaning

toward POT before STC can make the

operation more cost-effective was

observed during the July POT versus

reserve assignment test. The initial data

analysis shows that involuntary flying

events were dramatically reduced as

more POT was awarded to pilots. These

are two areas that the pilot group has

asked SWAPA to improve upon. Our

goal is to realize improved productivity

through a more “free market” approach.

Every time a post-DOT, uncovered trip

is split it adds at least one additional

duty period. This is especially critical

during the high flight time months

of Spring Break (March and April),

the summer months (June, July, and

August), and the holiday period (the

“The difference in Southwest Airlines’ January 2015 schedule to our Summer 2015 schedule is MORE than the entire Spirit Airlines schedule.” — Mark G. Sutcliffe, Mgr. Flight Ops Crew Planning, Southwest Airlines

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11REPORTING POINT

AUGUST 2015SCHEDULE RESEARCH

last part of November and December).

The April STC article showed that

in 2014 almost 66 percent of the STC

trips that had valid POT bids ended up

being flown by reserves. Using reserves

to cover STC trips during peak flying

months utilizes their time unnecessarily

and exposes our operation to increased

risk should a significant operational

disruption occur. We acknowledge that

the low flight time months have higher

pickup rates and that it is cost efficient

to use reserves on that uncovered

DOT flying instead of letting them sit

unused all month. However, the data

is VERY CLEAR that a measurable

portion of the reserve staffing increases

since 2011 can be attributed to self-

induced demand due to STC.

To be fair, pilot staffing is a very

difficult variable to get right. Some

months it is too high (not enough flying),

some months it is too low (too much

flying). The ideal months that have

around a mid 90s TFP bid line average

have better OT pickup rates, and low

to zero JA. Some food for thought:

did you know that according to the

manager of flight ops crew planning

at Southwest, the difference between

Southwest Airlines’ January 2015 and

Summer 2015 schedules is MORE than

the entire Spirit Airlines schedule?

Additionally, the fact that our pilot group

is able to absorb that much schedule

variation with only a fractional change

in manning is astounding. The chart

to the left shows the spikes of some

previous years of scheduled flying.

We all know that SWA does this to

maximize revenue by offering more

flying when the public wants to travel.

Unfortunately, the large amount of

variation in scheduled flying throughout

the months results in an even greater

variation in the amount of open

time offered via MOT, ELITT, DOT,

etc. If SWA would like to see greater

participation in these OT processes,

awarding more brings out more bidders.

A “free market” always outperforms a

command economy over time. A more

junior or out-of-category pilot who

desires a trip badly enough is free and

maybe even incentivized to bid straight

time — increasing competition in the

marketplace and helping to control

costs. An analysis of the number of

bidders in several categories appears

above. The graph above shows the

number of bidders for the first four

months of the year over the last three

years. There are four results for each

month/year because we wanted you

to see the number and type of bids on

turns, 2-day, 3-day, and 4-day pairings.

Notice there are significantly more

POT bidders this year than last. This

is a good thing for SWA as well as for

SWAPA pilots. Pilots are willing to

fly more than their scheduled lines

and sign up for all types of flying.

So how can STC and the various

issues it creates be controlled? The

history of heavy scheduling and

heavy use of reserves during the

summer creates an opportunity to

apply more “free market” approaches

to avoid the JA spikes. Some ideas:

• Award POT before using reserves

in months when scheduled flying

exceeds six block hours per

duty period or in months when

SWA wants an ELITT Duties

to Cover (DTC) restriction

• In every month, hold back

more reserves to cover

emergencies and prevent JA

• Award POT before using reserves

in other specific days or clusters

of days when increased open

duty period demand, low reserve

coverage, reduced pilot availability,

and reduced historical pickup

rates indicate covering those

duty periods will be a challenge

The JA numbers in 2015 are

significantly higher than those of 2014.

We track all JA events but we especially

pay attention to the JA assignments

on a scheduled day off. The number

of JA events on a scheduled day off in

2015 are listed in the chart below.

The numbers are for day off JA trips

only — they do not include add-on

into an unscheduled overnight (aka

reroute JA). The total number of July

reroute JAs are greater than 700 — many

more than appear on the CWA Open

Time Awards report. (This is material

for a future article and an upcoming

SWAPA SRC data product to finally

address this bug of which SRC and

SWA have been aware for years.)

Increasing reserve manning to

reduce JA is not the most efficient use

of our pilots. This is especially true

when many of those reserves are flying

trips that have come from SWA’s STC

process. Trying to minimize reserve

guarantee payout in the months where

flying is heavy creates the conditions

for increased JA. During the months of

maximum flights and dense schedules,

we should be saving reserves for the

late night illegalities, busted FDPs,

and last-minute fatigue calls instead

of having them fly the majority of

the STC trips. There are more cost-

efficient and less disruptive solutions

than adding reserves and increasing

the use of involuntary flying.

Stay engaged.

SEAT JANUARY JAs FEB JAs MARCH JAs APRIL JAs MAY JAs JUNE JAs JULY JAs

FO 5 1 11 104 105 290 180

CA 1 1 9 46 38 98 73

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12 REPORTING POINT

AUGUST 2015

THE HUMAN FACTOR: ACCELERATING THROUGH THE FUNNEL

By now, all of us should have

completed Ops Day. One of the

intentions of Ops Day was to open

a dialog between pilots about risk

management and making quality

choices. Something that I noticed

consistently throughout the scenarios

was plan continuation bias. Plan

continuation bias is the tendency

to continue with a plan even when

conditions warrant a change to a

safer option. I think we all can agree

that we, as a profession, demonstrate

this tendency. I think there are some

interesting features within the concept

of plan continuation bias that warrant

additional thought. Let’s look at a few.

ACCELERATING THROUGH THE FUNNELMost of the events occurred during

the takeoff and landing phases. Within

these phases, the pace of changes

seems to accelerate while available

options fade. It happens much like

water moving down a funnel. It is slow

at the top and quickly accelerates until

it shoots out the bottom. Using this

metaphor, I think we can gain a greater

understanding of the dynamics at work.

Decreasing time and options

One characteristic of these phases

is that we perceive that our time-to-

react and number of available options

rapidly decreases as we progress. For

example, at 1,000 feet on final, we

can easily detect that an approach is

unstabilized and easily transition to

a go-around. As we move down the

funnel to short final, our reaction time

and options seem to vanish. The same

quickening occurs during takeoff. A

rejected takeoff initiated at 20 knots

is easy. One started at V1 is not.

Continue with the intended plan

As we accelerate down the funnel,

we really don’t have time to evaluate

and discuss options as a crew. It just

seems to make sense to continue

with the original plan. If an approach

becomes unstabilized in the final

seconds before touchdown, it looks less

like something requiring a go-around

and more like something to correct-

and-continue. For landings, it seems to

make more sense to continue — we just

need to make the necessary correction

and accept the long or fast landing.

Take the familiar course

We also see a very strong tendency

to select the familiar course of action.

Face it: go-arounds are rare, and

rejected takeoffs are even rarer. We

may go an entire year and never see

either during line flying. They feel like

events that we only practice in the

simulator. As we accelerate down the

funnel, we have a natural tendency to

keep the picture familiar-looking. This

seems to explain why most pilots who

hear a takeoff warning horn as they

advance power reset the flaps on-the-

roll instead of rejecting the takeoff.

Deviations viewed as error correction

There also seems to be a tendency

to view problems encountered in the

funnel as errors to correct instead

of reasons to abandon the path. For

example, if a strong gust hits you on

short final, the strongest inclination

is to push up some power, correct the

path, and land a bit long. For the vast

majority of cases, that is exactly what

we should do. When does that wind

gust become so significant that the

best course becomes a go-around, or

a rejected takeoff? Where that line is

drawn depends on too many conditions

to consider in the moments we have to

weigh them. The default choice becomes

to continue. As we look at significant

events and accidents, we see crews

very often choosing to continue.

Problems viewed as transient and small

We seem to equate the amount of

time available with the magnitude

of the problem. A strong gust hitting

us well out on final may trigger our

windshear go-around decision. That

same gust during the flare or late

during the takeoff roll is often viewed

as quick and transient — something

that will quickly subside — as opposed

to an increasing problem that indicates

that a go-around is necessary. Thus,

we are more inclined to continue.

Alternatives viewed as more hazardous

As we accelerate down the funnel,

the “safe alternatives” seem to become

rated as more hazardous. Clearly a

rejected takeoff just before V1 is viewed

as more hazardous than continuing the

takeoff. A go-around from the flare or

just after touchdown during landing

is viewed the same way. We are far

more likely to continue the takeoff or

continue the landing in the final stages.

Human psychology

Clearly, we are goal-oriented people.

Our goal is to successfully take off,

proceed to a destination, land, and

deliver our passengers to the gate.

Anything that impedes these goals is

viewed as an obstruction or obstacle that

we need to overcome. In some ways, a

gate hold or mechanical at the gate has

the same characteristics as a storm cell

near the intended landing runway. Our

goal is to land on that runway. The storm

cell is just another obstacle interfering

with our landing goal. From psychology,

we know that the weight we assign to

each obstacle changes as we progress

down the funnel. Human psychology

influences us to progressively minimize

the severity of the threat as we move

closer to the goal. A strong gust well

out on final may be enough to trigger

a go-around. If that same gust hit us

as we were transitioning to the flare,

we are far more likely to continue

the landing. The pull of the goal

overpowers the push of the obstacle.

Few would consider going around.

Overloading

As we experience a significant

problem accelerating down the funnel,

we can quickly become overloaded.

As we become overloaded, we begin

to load-shed details and analysis. We

just start reacting. Since our thinking

brain needs time to analyze and

weigh information, we effectively shut

it down, select one or two primary

factors to focus on, and continue. On

a majority of unstabilized approach

landings, pilots report focusing on a

single thing, like touchdown point,

and ignore everything else — airspeed,

configuration, correct runway, etc.

Steve Swauger | Human Factors | [email protected]

SAFETY COMMITTEE

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13REPORTING POINT

AUGUST 2015

Ego

Face it, we are experienced

professionals. Experienced professionals

complete the job — and the job is to

take off, fly to a destination, and land.

If we break that chain, most of us view

it as a failure. How many times do we

continue a poor approach because we

don’t want to admit that we gaffed our

energy management on the way down?

THE FUNNEL AND PLAN CONTINUATION BIASAt Ops Day, we saw a number of

scenarios where pilots made some

questionable decisions in the fast-

moving, fast changing funnel of takeoff

and landing events. We even saw pilots

report on their thinking and their

clear surprise that they continued

those takeoffs or landings when

viewed in hindsight. The reasonable

conclusion we should all draw is that

plan continuation bias is a very strong

force that affects us in the funnel. We

should all recognize that we don’t

make balanced, thoughtful, quality

decisions in the funnel. We react

— sometimes poorly. We continue

— sometimes inappropriately.

Quality decision making in the funnel

I have given you a number of factors

that seem to explain our degraded

decision making during the takeoff

and landing phases. How do we

improve our actions when things go

wrong during takeoff and landing?

Acknowledge the effect

First, we need to acknowledge that

we don’t have the time or information to

make high-quality, balanced decisions

during fast-moving, fast-changing

events. None of us has. Every one of us

has a point at which we will become

overloaded to the point where we will

make poor decisions — and none of us

knows where that point is. Too often,

pilots report spending precious seconds

trying to understand why something

was happening, rather than choosing

a safer path, getting out of the funnel,

SAFETY COMMITTEE

and sorting it out later. The funnel is

no place for refined decision making.

Perform the trained safety maneuver

There is never enough time to

understand why your approach is

suddenly unstabilized or what caused

it to become unstabilized. The best

course is to execute the safe maneuvers

we practice in training. If we push

up the thrust levers for takeoff and

the takeoff warning horn sounds,

the trained procedure is to reject the

takeoff, not to investigate the cause, or

correct the condition. The same goes

for landing. If your approach becomes

unstabilized from a strong gust, the

trained procedure is to execute a

go-around and prepare for a possible

windshear escape maneuver, not to

investigate and correct the cause.

SUCCESS IN THE FUNNELWe go through at least two of

these funnels each flight. We need

to be successful every time.

Enter safely and predictably

The key is to enter the funnel safely

and predictably every single time. For

takeoff, it means accurately performing

all of our pre-takeoff tasks and checklists

and getting everything lined up in our

favor. Events will conspire to upset

that preparation (rushing, runway

changes, fatigue), but we need to take

the time to ensure that everything is

ready before taking the runway. The

same goes for approach and landing. We

need to enter the slot stabilized, with a

favorable runway landing environment.

Events will conspire to upset that

preparation (weather, ATC, poor energy

management), but we need to take the

time to ensure that everything is ready

before entering the final approach.

Be ready for the safe escape maneuver

Mentally rehearse the rejected

takeoff and go-around maneuvers and

be ready to execute them when needed.

Have your trigger conditions clearly

ready in your mind. If the condition

occurs, execute the trained maneuver

without devoting any brain power to

trying to understand why it happened

or what went wrong. There is time for

analysis, but it is not during the takeoff

roll or on short final. When our mind is

unclear on our trigger conditions, we

tend to waffle, freeze, or analyze. There

is no time for any of this in the funnel.

WRAP-UPOps Day was a wake-up call for

all of us to evaluate the quality of our

own decision making in fast-changing

scenarios. The Ops Day events contained

elements that would have overloaded

any one of us. As I viewed the events, I

tried to place myself in that scenario at

the actual rate of speed under which it

was unfolding. At what point would I

have gone around? At what point would

I have stopped and set the brakes?

In what ways have I done something

close to that crew, but my event just

worked out when theirs didn’t? Every

day is an opportunity to learn and

improve our skills as professional pilots.

What will you work on today?

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14 REPORTING POINT

AUGUST 2015 SAFETY COMMITTEE

The Scorecard provides pilots with timely feedback on our performance as a group

and highlights particular issues in a standardized format on a regular basis in order

to promote a better informed decision-making process. The Scorecard complements

the information provided on SWALife and through other publications. More detailed

information from our safety programs is available on SWALIfe>>FlightOps>>Safety.

Data from our safety programs is “confidential,” not secret; it must be shared to be

the most effective. That said, some of the data presented in the Safety Scorecard is

sensitive and may even be considered SWA Internal or SWA Confidential. Please treat

this information in the same manner as you would a Company manual such as the

OPS Binder.

If there is particular information you would like to see include in the Scorecard, email

your suggestions to [email protected].

SWAPA SAFETY SCORECARD

WHO YOU GONNA CALL?Your Safety Committee is here to assist you. If you are involved in an incident

or accident, call SWAPA Safety at 800.969.7972 or 214.722.4200 and press

1 for an accident or 2 for an incident BEFORE making statements to anyone

(Company, FAA, law enforcement, etc.). You are also encouraged to call your

Safety Committee at the contact numbers below, or email us at Safety@

SWAPA.org with any safety concerns you have or if you receive an FAA Letter

of Investigation (LOI) before responding to the LOI.

David Eiser

Safety Committee

Chair

(O) 214.722.4233

(C) 678.938.3630

[email protected]

Matt Cain

Investigations/

Coordination

(O) 214.722.4200

(C) 404.610.6855

[email protected]

Craig Jakubowski

Investigations/

Coordination

ASAP HOTLINE 877.377.8338

(O) 214.722.4200

(C) 480.650.8579

[email protected]

Arrival Departure

DCA 19

SAN 27

SFO 28L

HOU 04

DAL 13L

LAS 07R

MCI 01L

EWR 22L

DEN 16R

DEN 34R

JUNE 2015 TOP 10 UNSTABLE APPROACH RATE AT 500 FEET

FDAP

JAN

, 20

13

FE

B, 20

13

MA

R, 20

13

AP

R, 20

13

MA

Y, 20

13

JU

N, 20

13

JU

L, 20

13

AU

G, 20

13

SE

P, 20

13

OC

T, 20

13

NO

V, 20

13

DE

C, 20

13

JAN

, 20

14

FE

B, 20

14

MA

R, 20

14

AP

R, 20

14

MA

Y, 20

14

JU

N, 20

14

JU

L, 20

14

AU

G, 20

14

SE

P, 20

14

OC

T, 20

14

NO

V, 20

14

DE

C, 20

14

JAN

, 20

15

FE

B, 20

15

MA

R, 20

15

AP

R, 20

15

MA

Y, 20

15

JU

N, 20

15

CLASSIC FLAP EXCEEDANCE RATE BY PHASE OF FLIGHT

The following are two synopsis of a recent crew contact involving a flap overspeed:

That was the trip from hell. We had a gate return for bad weather among other things. It happened really fast. Essentially there was a cell between us and the field and we were trying to circumvent it and still get down and maintain our energy. At localizer intercept we realized there was no way we were going to get down to intercept the glideslope so I went around. In the ensuing go-around from landing gear down and flaps 1, we just missed getting the flaps up — all my fault. When we got on the ground, I contacted maintenance to tell them we’d oversped the flaps. He asked me did I think we got past 245 knots, because if we did that airplane was going to be grounded for 10 days minimum. I told him I really wasn’t sure because I just saw it for a second and I thought it was closer to 240 knots. We wrote it up in the logbook as 240 knots.

Very turbulent air. We thought we had oversped by one knot but did not get an ACARS message so we did not write it up. I had no idea we oversped the flaps by that margin.

* Phase 2 Exceedances

Confidentiality: Not for public dissemination. Because of the nature of the information in this publication, please use discretion when handling and discarding it. Misplacing this communication in public places, such as hotels and aircraft seat back pockets, as well as disposing of such communication in a public place, could compromise the confidential nature of the information contained herein. The information in this document may be protected from disclosure under 49 U.S.C., section 40123 and 14 CFR Part 19.

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15REPORTING POINT

AUGUST 2015

FLAP MOVEMENT DURING TAXI :: RATE PER 10,000 FLIGHTS

142% increase since May

JU

N 2

014

JU

L 2

014

AU

G 2

014

SE

P 2

014

OC

T 2

014

NO

V 2

014

DE

C 2

014

JAN

20

15

FE

B 2

015

MA

R 2

015

AP

R 2

015

MA

Y 2

015

JU

NE

20

15

TAKEOFF HAZARDS

2011

J F M A M J J A S O N D

2012 2013 2014 2015

The graphs to the left show that, with our new procedures, June 2015 data shows there was a 142 percent increase in flap movement while taxiing as compared to May 2015 while at the same time there was 88 percent decrease in events where flaps were not set in the takeoff position as compared to June 2014. While this shows that the new procedures look promising in fixing the issue, FDAP will continue to monitor it.The following is a synopsis of a recent crew contact involving an incorrect flap setting during taxi:

We also oversped the flaps on this trip. Have you seen that come through yet? He would call for the flaps above placard all the time. It was really kind of frustrating in that a new guy like me shouldn’t be giving an IOE to somebody you know?CA- It was our first flight together for this sequence and the FO was a new guy to our operation. I made a call something like, “okay, let’s get going” to the FO which put him out of his flow. It was my fault taking him out of his flow, in that he’s really just getting used to the way we do things around here.

FATIGUE

Fatigue rates have skyrocketed recently. June numbers totaled 256 calls.* Hidden behind these numbers are a RECORD number of re-routes, add-ons, and JA events within an extremely demanding SWA flying schedule. Disguised even further is that some of the June fatigue calls represent DECLINED flying that was not originally scheduled. Many of these “calls” are pilots simply refusing to accept the additional flying attempting to be given to them by scheduling — most times with no notice to prepare. The Fatigue Working Group (FWG) realizes these “declinations” are being logged as Fatigue Calls therefore please fill out a Fatigue Worksheet for each event.

It is not easy to decline flying or to walk away from a flight. The pressure to get our customers to their destinations and our mission-oriented mindset often compels pilots to continue when they shouldn’t. The increased numbers illustrate that our pilots are often making the responsible decision. Your decision is jointly supported by both SWA and SWAPA.

While not mandatory, you are strongly encouraged to fill out a Fatigue Worksheet on SWALife when you call in fatigued. The worksheet is de-identified and provides the FWG with a clearer picture of what happened, better enabling them to make data-informed recommendations.

*Because SWA policy requires a pilot to call in fatigued in order to refuse an extension, these numbers include pilots who declined an extension. However, due to limitations in the CWA software, an extension where the pilot was never ultimately assigned the flying (a “CC” code was not needed as the pilot did complete the original pairing) may not show the “fatigue” call. Better coding to ensure more accurate tracking will be available with future CWA updates. A Fatigue Worksheet filled out by the pilot will better enable tracking and auditing of these events.

2009 2010 2011 2012 2013 2014 2015 (est.)

TOTAL ANNUAL FATIGUE CALLS 2009-2015

MONTH-TO-MONTH CALL NUMBER COMPARISON 2012–2015

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

2012

2013

2014

2015

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16 REPORTING POINT

AUGUST 2015 SAFETY COMMITTEESWAPA SAFETY SCORECARD

ASAPThe month of June saw a large increase in ATL speed deviation reports. The ERT worked on 17 ATL speed-related pilot deviation events in ASAP. The Company is aware of these issues and made a trip to ATL TRACON in July. We will continue to share de-identified information to help develop strategies to limit these deviations. If you fly through ATL and experience any issues with ATC, please consider filing an ASAP report

ATC

• ATL Approach issued a speed reduction to 250 knots above 10,000 feet and then a descent to 7,000 feet. The crew was handed off to the next controller and they began slowing. Their perception was being high on a profile for a short approach. The controller issued a Brasher warning for slowing without clearance.

• ATL Approach issued an “expedited descent” from 7,000 feet to 4,000 feet. The crew elected to slow to 230 knots and extend flaps 5. The crew thought

RRM PERSPECTIVE ON ATL SPEED DEVIATION REPORTS

ATL airspace is home to the busiest airport in the world, resulting in high task loading for pilots and controllers. It is very common to have a speed assigned early on the STAR and then receive multiple changes on the arrival when handed off to different controllers. ATC may reduce separation to 2.5 miles when crews call the preceding aircraft in sight. This requires strict airspeed adherence by all flights into ATL.

Consider this excerpt from a recent ASAP report where a crew slowed beyond their assigned speed while configuring to accommodate an expedited descent request.

We were on the WARRR 1 Arrival. ATL Center assigned us a speed of 310 knots in the descent, and to cross HONIE at 14,000 feet. Upon reaching 14,000 feet, we were handed off to ATL Approach. Approach slowed us to 210 knots and gave us a descent to 7,000 feet and to expect the visual approach to Runway 28. We were turning downwind and passing through 10,000 feet. When we were handed off to the final controller, we were told to increase our rate of descent. I was already at 210 knots with flaps 5 and had been in that configuration since leaving 14,000 feet. I called for landing gear down and flaps 15 at 190 knots. The final controller gave us further descent to 4,000 feet and turned us on a seven mile base. We were descending at 190 knots trying to expedite the descent and the controller repeated we were assigned 210 knots. He then added, maintain at least 180 to the FAF, which was not a problem since I was doing 190 anyway. We were handed off to Tower.

The pilots suggested communicating their limitations and need to slow with the controller as a way to avoid this deviation in the future. What resources do you have available to improve performance and reduce risk if you find yourself in a similar situation?

Policies, Procedures, and Flows: ATL Safety Alert (Jeppesen 10-7C) provides guidance on flying “180 knots to the marker.”

Automation: Use of the autopilot to decrease task loading may increase the crew’s ability to assess their situation.

Briefings and External Resources: Ask for speed relief or a longer final to ensure stabilized approach criteria. Notify ATC if unable to turn base and maintain assigned speed.

Knowledge, Skills and Techniques: Was slowing below 210 knots required? Crews can use the FMC to increase situational awareness and assist in energy management.

COORD & COMM ERRORS

ALT DEVS & CROSSING

CROSSING RESTRICTIONS ONLY

NAVIGATION DEVIATIONS

RUNWAY INCURSIONS

TAXIWAY INCURSIONS

RAMP INCURSIONS

LANDING W/O CLEARANCE

MAY 2015 ASAP EVENTS

Corporate facilities has now sent the necessary chains and parts to fix the cradles.

PROCEDURES

• At approximately 75 knots, the captain rejected the takeoff for a door light. The crew coordinated with the A flight attendant to push on the door handle to ensure it was closed. The light went out and the crew completed the new departure plan checklist. The crew noted the QRH and departure plan checklists do not have a step to confirm the RTO setting after a rejected takeoff.

• The crew received multiple step-down clearances prior to joining the STAR. Each time the crew recruised the FMC. The crew did not see the STAR note directing a 280-knot descent and they did not verify the FMC descent speed after recruising. At the TOD, the FMC commanded a 340-knot descent placing them high and fast.

NAVIGATION ERROR

• The flight was planned on NON STD ROUTE. The first officer programmed the FMC from the dispatch release. The PDC amended the route with a new SID and transition. The crew programmed the amended route and briefed the SID through the transition point. Once airborne past the transition waypoint, ATC noticed the flight was not on the filed route. The crew then realized they were focused on the PDC change and did not brief the entire route resulting in a programming error.

• After an aircraft swap, the crew felt the pressure to complete preflight procedures and push on time. The flight plan from the dispatch release was loaded into the FMC. Both crew members failed to note the change in the departure procedure on the PDC. After takeoff, the flight turned the wrong direction resulting in a pilot deviation from ATC.

DISPATCH

• The flight was dispatched with a takeoff alternate. The crew noted the alternate chosen by dispatch had an approach lighting NOTAM for the current landing runway. Based on this NOTAM, the approach minimums increased above the required alternate minimums. The crew was not sure it was legal. After research it was determined the opposite direction approach was still legal because the NOTAM did not apply to the corresponding approach. It was legal but maybe not the best plan considering the complicated airspace and feasibility of an opposite direction approach.

• The pilot was concerned about how International NOTAMs are provided to crews as part of the weather packet. Currently all international NOTAMs are printed with no filtering for specific flights, routes, or regions. An example is Canadian NOTAMs being printed for flights to Punta Cana. This requires a large amount of time for crews to read and find the relevant NOTAMs. Dispatch is looking into future technology updates to filter international NOTAMs.

they needed to further increase the rate of descent and slowed to 210 knots with flaps 10. The crew assumed the high rate of descent was the priority. ATC issued a Brasher warning for slowing.

• ATL Approach issued “180 knots to the marker.” The Pilot Flying (PF) was not comfortable and elected to slow down early. The Pilot Monitoring (PM) forgot about the speed assignment and complied when the PF wanted to lower the gear and extend flaps. ATC noted their speed at 140 knots and issued a Brasher warning for slowing without clearance.

• ATL Approach stated “expedite descent” and then

later again stated, “I need you to expedite your descent.” The crew was descending in idle at 250 knots and elected to slow and extend flaps to increase the rate of descent. They perceived the controller’s comments about descent rate to have cleared them to maneuver as necessary. ATC issued a Brasher warning for slowing without clearance.

• On arrival into LAX after midnight, ATC changed the runway from 24R to 6L. The crew was task loaded changing the arrival, approach runway, and getting on the correct descent path. When the crew listened to the Morse code for ILS 6L, it was still set for Runway 24R. ATC also stated aircraft were departing Runway 25R. Opposite direction parallel runways for noise abatement in the early morning and late night operations is approved at LAX.

COMMUNICATION

• At FL 360 the cabin altitude warning horn sounded. The crew initiated the memory items and began an emergency descent. The first officer experienced communication problems with the microphone in his oxygen mask cutting out. The crew used hand signals and the first officer yelled through his mask. He later discovered pushing the microphone wire stopped the short and they could communicate.

• Crew conducted a flaps 5 reduced-thrust takeoff in an -800 aircraft. At cruise the crew was notified by a jumpseater in the aft cabin he felt a bump on takeoff. The crew discussed the takeoff but did not believe a tailstrike occurred. After landing, maintenance confirmed a tailstrike, complied with the inspections, and returned the aircraft to service. Further analysis showed the pitch rate exceeded three degrees per second and the rotation began approximately 15 knots prior to VR.

FAR 117

• The pilot was unsure of the warnings on his CWA board for exceeding duty day limits. The pilot had a 13+00 FDP (extendable to 15+00 FDP). His FDP ended when he blocked in on his last flight. This resulted in FDP of 14+31, which made his duty day 15+01. Duty day includes 30 minutes after block in and is a contractual exceedance, not FAR 117.

• The crew experienced numerous delays due to weather which included three hours of flight time on the ground waiting for a gate. The crew then sat in the airport for nearly three hours before being sent to a hotel. The crew believed they exceeded a FDP because of the delay getting to the hotel. Time after the last flight segment is not included in FDP. The captain called scheduling to adjust their report time for the next day to ensure a 10 hour rest period.

GROUND OPERATIONS

• At an international airport the operations agent was unable to complete the weight and balance calculations on the computer. The agent completed a manual loading schedule and the crew noted several addition errors. Once corrected the flight departed and the crew realized the center and main tank fuel values were transposed, another error that was not caught prior to flight.

• As the aircraft reached the stop mark, the captain noticed the PC air hose cradle was not secured. The ramp supervisor informed the captain all of the gates had broken chains. The captain made some phone calls and submitted an ASAP report.

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17REPORTING POINT

AUGUST 2015

Rockwell Collins is beginning to

consider the strategies, partners and

acquisitions required to make the

avionics and information services

provider a dominant player in the

coming “era of applications and

services” for airliners. Enabled by

connected cockpits and broadband

links, the era will feature efficiency

and safety applications for the

cockpit as well as cabin services

that will give advertisers a direct

link to connected passengers.

Kent Statler, chief operating

officer for the Rockwell Collins’

Commercial Services division, says

the end state is at least five years

out, as two earlier eras of necessary

infrastructure—enabled flight

decks and cabins and broadband

data pipes—are put in place first.

“We’re going through an era

of enablement now, and you’re

seeing many next-gen aircraft being

equipped with routers, aggregation

tools and software architectures

that allow the information to be

both aggregated and dispersed

within the aircraft,” says Statler.

The data pipe era, also underway,

involves the maturation of broadband

connectivity to and from the aircraft.

Key to the evolution, says Statler,

is the transition from Ku-band

services to the faster Ku-band links,

including Inmarsat’s Global Xpress and

OneWeb, for which Rockwell Collins

will be a reseller of services and the

exclusive provider of airborne terminals.

Global Xpress, for which Honeywell

builds the airborne terminals and

is a reseller of services, is expected

to be available next year. OneWeb is

farther out, in the 2020 timeframe.

“First you build the enablement,

then you focus on the speed and how big

the pipe is,” says Statler. “Once you get

that in place, it’s all about the value-

added services that you can put across

the pipe.” Rockwell Collins signaled its

serious intentions in the information

management of those services with

its $1.4 billion acquisition of Arinc in

late 2013, providing the company with

a means to feed data to and from its

connected flight decks and cabins.

“We’re positioning ourselves for that

connectivity piece, and we’re beginning

to look at the strategies related to

what you do internally, who to partner

with and what to acquire for this age

of applications services,” he says.

OneWeb will initially feed the cabin,

where inflight entertainment (IFE)

systems will become “the razor” and

applications and services “the blade,”

says Statler. “In the early days, airlines

really didn’t want IFE on widebody

aircraft—they hated it,” he says. “It was

unreliable, it cost them money to have

it on their aircraft, and they didn’t see

the value. Today we’re seeing different

business models where they will make

money not off of the passenger paying for

a movie, but from an advertiser’s being

able to have a ‘touch’ on the passenger.”

That touch could mean direct concierge

and advertising services that steer the

passenger to goods and services at a

destination. The move could transform

IFE from a cost to a potential revenue

source for airlines, says Statler.

Once the industry gains 5-7 years

of experience with the next-generation

data pipes, Statler says ultra-secure

broadband-enabled evolutions to the

cockpit could come to fruition, allowing

for economy-of-scale multipliers such

as ground-based flight management

systems (in which computations are

made on the ground and uplinked to

the aircraft control system). Cockpit

connections that could support

such high-bandwidth applications

will come about more slowly due to

cybersecurity concerns, however.

Statler says at the same time the third

era comes of age, the next-generation

narrowbody aircraft also will likely

be coming into the marketplace,

signaling what could be a major shift

in the design of the flight deck as

well as the passenger experience.

“There might be a confluence

that allows for [advanced cockpit

architectures] at that time, although

both Airbus and Boeing are saying

they will be going for incremental

improvements versus a ‘home run’

on their future designs,” says Statler.

“Time heals all wounds, though.”

ROCKWELL COLLINS PURSUES PIPELINE FOR APPS AND SERVICESJohn Croft

Reprinted with permission from Aviation Week, August 4, 2015

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18 REPORTING POINT

AUGUST 2015

Atlanta continues to produce more pilot deviations (FAR violations) for Southwest pilots than any other airport in our system. SWA aircraft are slowing from their assigned speed without notifying ATC or receiving a clearance to do so. Additionally, Atlanta Approach is still expressing concerns with SWA aircraft not descending rapidly when assigned a lower altitude resulting in slowing the entire ATL operation. Recently, one of our aircraft had to be vectored for a 15 mile final due to a slow

descent while the aircraft behind them was vectored inside them for an eight mile final. Failure to maintain your assigned speed may cause the plane behind you to go-around and/or result in a pilot deviation (FAR violation).

Atlanta has had record daily operations for over 20 years (more than 2,500 a day). They are able to maintain a high arrival/departure rate due to a highly tuned system; this system requires the participation of all users. Here are

some “rules of thumb,” and a graphical presentation of how ATL arrivals typically operate to help us (and them) be more in tune at the world’s busiest airport:

• You will always have to intercept final outside the marker (noise abatement)

• Short Approach means 8-10 mile final (working to eliminate this term) — final is usually 10-15 miles

• Maintain 250 knots until assigned slower by ATC — DO NOT SLOW WITHOUT ATC CLEARANCE

• Expect 210 knots assigned 4-5 miles prior to turning downwind (when flying downwind)/inside the STAR named fix (when not flying downwind)

• Expect to be level at 11,000’ MSL (10,000’ AGL) until turning downwind/Inside the STAR named fix (when not flying downwind)

ATL AT A GLANCE

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19REPORTING POINT

AUGUST 2015

• Expect 7,000’ on downwind to abeam the numbers/5 miles inside the STAR named fix

• Expect 5,000’ (North side) or 4,000’/3,500’ (South side) “abeam the numbers”

• Expect “180 knots to the marker” on or near the base leg (depending on traffic)

• Maintain last assigned speed until one mile from the Outer Marker (OM) before

slowing (all OMs are 5 miles or greater from the runway)

• Be prepared to slow approaching the OM — add drag rapidly (within limitations) to slow and be stabilized by 1,000’

• If unable to fly the assigned speed — NOTIFY ATC IMMEDIATELY

• Always descend as quickly as possible — if you can’t maintain assigned airspeed and 1,500 FPM or greater

add drag (flaps/gear) or notify ATC you are unable — if you don’t descend fast enough they will extend your downwind and put another arrival in front of you

• South side arrivals cannot turn base till reaching 4,000’ (or lower) due to 5,000’ base on the North side

• If you are unable to comply with ANY ATC instruction or speed assignments, tell ATC as soon as practical

• File an ASAP report if you have ANY issues or concerns even if you talk to the controller and are told everything is okay

• Contact your SWAPA Safety Committee if you have any questions regarding ATL.

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20 REPORTING POINT

AUGUST 2015

EMPOWERING NEWSIn November, your 401(k) record

keeper will change from Charles Schwab

to Empower. All the specific details will

be sent out in the first week of October.

This will only be the third record keeper

since the 401(k) was started in 1986. Our

record keeper, previously known as the

401k Company and later purchased by

Charles Schwab, has been with us since

2004. This is not something we do lightly

and we hope to be with Empower for a

very long time. So the big question one

might ask is why? The 401(k) Committee

sat down with the Company to do a

record keeping review more than a year

ago to make sure all services were up

to date at a reasonable cost. They were

reasonable and the service and record

keeping at Charles Schwab was very

good. However, when we saw the next-

generation website and software from

Empower, everyone on the Committee

was very impressed. In fact, we had no

intention of changing until everyone saw

what Empower had to offer. In working

with the Company, they also noted that

if we utilized the same software, we

could all use the same website at some

point in the future, but remain separate

entities. This is a great idea, since any

pilot could go to the website for not

only the SWAPA 401(k), but for profit

sharing, the Top Hat, 415 Excess, and

the 401(a)17. As we all try to remember

the passwords and pin numbers for

various websites, this will eventually

be one less you have to memorize.

So what did we like about the

website? We feel that the Empower

website will provide you all your needed

record keeping information. The site will

also assist you in reaching your goals to

retirement and help bridge the gap from

work through retirement to the end of

your days. Everyone wants to know how

close they are tracking toward their goal

and if they need to save more. What are

the consequences of saving more or less?

This software will allow you to see what

type of income to expect in retirement

with your present contribution rates and

the age at which you wish to retire while

meeting your goals. If the inputs change,

so will the results. This software is down-

to-earth and easy to use. Eventually, it

will also aggregate the profit sharing,

the Top Hat, the 415 Excess, and the

401(a)17 plans on the same website.

It can, with your input, also include

projected income from other assets,

such as a military retirement, a spouse’s

retirement, or just savings. If you are

running short of your goal, it will help

you analyze whether you need to save

more inside or outside the 401(k) Plan.

There is also a Healthcare Estimator,

with the latest statistics, to help you

understand what your healthcare

costs might look like in retirement.

As you may have suspected they are

forecast to be more expensive than

we might think. Empower is also

working on a Social Security tool to

get the maximum benefit from this

wonderful inflation adjusted annuity

for you and your spouse. In recent

conversations with financial planners,

they shared with me that they spend

more time on healthcare and Social

Security than on selecting securities.

Pilots have been asking for years

for a tool to compare pilot balances,

which we used to have long ago when

the Company and SWAPA were with

the same record keeper. Empower’s

website has a tool to compare your

balance with other pilots based on your

age group, as well as salary. It is called

“How do I compare to others like me.”

The Personal Choice Retirement

Account PCRA will still remain with

Charles Schwab, so that won’t change.

However, Empower will separate your

Roth monies from your non-Roth

monies, which will make it much

easier to track. Loan processing will

be enhanced. Empower’s website

will also have a library of education,

online calculators, and other tips.

Of course, we haven’t forgotten

about costs. The annual participant

administrative fee will drop from $50

John Nordin | 401(k) Committee | [email protected]

per year to $34.48 per year. In your

Charles Schwab PCRA, you still get

$6.95 electronic trades for stocks and

ETF’s. However, the transaction fee

for buying and selling mutual funds

within PCRA will decrease from

$25 to $15 per electronic trade.

After an extensive and well-thought-

out review of record keeping providers,

we arrived at this point. The crucial

part will be the upcoming transfer of

the $3.3 billion in 401(k) Plan assets

this November to Empower. Although

this is easier today than in years

past, there will still be several days

where your 401(k) account will not be

available to transact or view, which

is known as a blackout period. Again,

we will communicate more detailed

information during the first week of

October. We expect the AirTran pilot’s

401(k) plan to merge into the SWAPA

401(k) Plan at the end of the year with

more information and directions to

come from the Company. The SWAPA

401(k) Committee is excited about the

future enhancements at Empower and

believes the change in recordkeeping

will benefit everyone going forward. The

securities industry and 401(k)s continue

to evolve in this high tech world and

we will continue to evolve as well. As

always, thanks for your support.

401(k) COMMITTEE

Your employees come first. And if you treat your

employees right, guess what? Your customers come back,

and that makes your shareholders happy. Start with

employees and the rest follows from that.

HerbTime

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21REPORTING POINT

AUGUST 2015MEMBERSHIP LETTERS

I hope everyone enjoyed last month’s workout recommendation. If you missed it, I highly recommend you go and find an old Reporting Point or find it on the SWAPA website. Last month I gave three types of HIIT workouts that would allow the novice, the intermediate, and the advanced athlete to get a fantastic and fun workout on the road.

I recently had the pleasure of flying with a fellow pilot who had lost a significant amount of weight. His humility was impressive but even more impressive was his ability to keep the weight off years later. I asked him to write a short summary of how he accomplished this feat so that the rest of the pilot body can learn from it. Initially he replied that his story was nothing special and that anyone can do it. Of course this is why I wanted him to submit his story, as most of us can relate to it. Please enjoy fellow pilot Pat Gram’s description of his weight gain and subsequent weight loss.

Hi, everyone!I had the opportunity to sit down with

Ilan on an overnight. I have enjoyed the “FLY Healthy” column in the RP, and I thanked him for volunteering the information that he provides each issue as I always get something out of it. However, with this job and two others on my days off, a wife, and three kids, I explained that I just don’t have the time to be as dedicated to health and fitness as I’d like to be, although I did share a story of personal experience that he asked me to pass along, so here goes.

First, a couple things:I am NOT a fitness fanatic. I am NOT a food and diet fanatic.I am simply a former fat guy that decided

to make a meaningful lifestyle change. In the early 2000s, my dad had just survived his second minor heart attack and been diagnosed with Type-2 diabetes due to his poor diet and sedentary lifestyle. Later, I went in for my medical and topped the scales at 6 foot 3 inches and 252 pounds. It hit home: I’m officially fat, I’m following

in his footsteps, and for the sake of my family, my career, and myself, it’s time to make a change. I focused on the two areas that we all learned as kids were responsible for a healthy lifestyle: a balance between food and exercise. Nothing new.

On the food end, I changed a few things. First, I found I was a “preventative” eater, eating a full meal because “I might get hungry before we complete this next leg.” Better food planning and carrying some healthy snacks solved that problem with very little effort, and the weight started coming off.

I was also the guy, who on overnights, would have a few beers and a dozen wings, fries, nachos, etc. when we got in late at night. Not to worry, I didn’t cut out the beer (a guy’s still got to live, right?) I just stopped eating within four hours of going to bed. This took a little willpower, but more weight came off.

As far as diet goes, I primarily ate fast, prepared, or highly processed foods. So, as a family, we joined a CSA (crop share) and got a box of fresh, mostly organic fruits and vegetables every week. It forced us to find different and creative ways to work our way through the box every week with the side benefit of much healthier eating, and more weight came off.

So how about exercise? I was always an active kid, but my activity seemed to drop off somewhere in my 20s, while my internal TV channel flow chart for each day of the week was a highly refined piece of mental magic. I cut out most of the TV (still the best decision so far), got off the couch, and got active.

I played hockey as a kid (as all good Minnesota kids do), and with a little research found a ton of pick-up leagues and games going on year-round in my area. Yup, it was brutal at first, but I enjoyed the game enough that the high intensity interval workout didn’t seem so bad at the time. Plus, the weight kept coming off.

I also took to jogging at the advice of many of my peers at the time. I was coached by those “in the know” on how

to run effectively, increase distance and endurance, and choose the right equipment to do it in a healthy and safe manner. I took to it right away because it was easy to pack for trips, it was (and still is) a great way to explore the city I’m overnighting in. The cardio helped my hockey game, and of course, the weight kept coming off.

Now, I quit baseball when I was a kid because we were required to do weight training. “I have no desire to be Hanz and Franz, so why bother?” I thought. Well in the midst of my life change, I flew with a guy who taught me the benefits of adding weights for what I was doing. Actually, he said, “Come lift with me. I’ll show you what you need to do, then I’ll buy the beer later.” His advice helped my running and the hockey, and yes, the weight continued coming off.

All said and done, I started exercising for three to five days a week. Along with the minor changes in eating habits, I lost 42 pounds in roughly eight months and am now hovering around 210. My blood pressure has dropped to 116/76, and my resting pulse dropped to around 50. My energy level skyrocketed and I’ve never felt better!

The only negative to my experience was the expense of having to buy new clothes. My old 44 inch waist pants fell off my new 38 inch body, my XL and XXL shirts changed to a L.

As I said in the beginning, I’m just a regular guy who took responsibility for my bad behaviors, changed about half of them, and it paid off. I’m always happy to share if it inspires anyone else to do the same!

Lastly, I’m on the Fire Department in my hometown. The gear we wear on a fire scene weighs about 45 pounds, and every time I don it, I am reminded of what I once weighed.

SUMMARYPat’s weight loss gives us a vital

understanding of what it takes to consistently eat healthy and exercise. Pat’s familial health history was his catalyst

to begin exercising and eating healthy. However, had he not found something to motivate him on a daily basis, he would have easily quit soon after he started.

Pat joined a hockey league, something that he enjoyed from his youth. Hockey is a great sport, but he knew that he would enjoy it more and be a better teammate if he increased his cardio by adding running and increased his strength by including weightlifting. These side-motivators, if you will, kept him on a consistent workout schedule and improved his hockey game. Pat also recognized that if he kept junk food out of his home, and instead purchased healthy foods (via a crop-share program), he would limit his cheating. On the road, he knew eliminating beer would be unrealistic, so instead he made a commitment to not eat close to bedtime. These small tweaks are immensely effective, since minor changes are much easier to implement than a drastic lifestyle change.

Pat successfully lost weight not by working out like a madman or trying out the latest fad diet. Instead he made small changes to his life that gave instant feedback: weight loss, more energy, and a better hockey game. He is able to maintain his weight loss because his lifestyle changes were not extreme; they actually add to his life enjoyment and are sustainable for the long term.

I thank Pat for sharing his story and would love to hear from other pilots who would like to share their success stories.

As always, I would love to hear your suggestions or critiques!

FLY Healthy [email protected]

Ilan “Eli” Berko

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22 REPORTING POINT

AUGUST 2015

IT'S HERE: SENNHEISER DISCOUNT

From your SWAPA Safety Committee:

SWAPA announces a partnership

discount program for Sennheiser

headsets. The discount program is

administered through a Web-based

partner store only and is not available

through outside vendors. Each

pilot who wants to take advantage

of the discount will be required to

register and will then manage their

own account in regard to order and

payment through the partner store. As

requested by Sennheiser, registration

will require the use of your @

wnco email account, i.e. Firstname.

[email protected].

The discount being offered is 15

percent off the retail rates for three

versions of the HMEC-26 headset. The

website will automatically calculate

the discount.

Follow this link http://en-us.

sennheiser.com/southwest to access

the partner store. Then follow the

onscreen instructions to register for

the discount program.CONTEST RULES

1. The photo must be the original work of the

active SWA pilot submitting the photo.

Remember all works of art including photos

are copyrighted at the moment of creation.

2. The photo must be related to aviation. Yes,

photos of full scale aircraft can be submitted.

3. The photo can only be entered in one monthly

contest. If you have submitted it in one contest,

submit a different photo in later contests.

4. The photo must be less than five years old.

5. By submitting a photo you give Southwest

Airlines Pilots’ Association permission to use

the photo in the Reporting Point, the website,

forums, or any other SWAPA publication.

6. Please send any aviation related photos

to [email protected] with the subject “photo

of the month.” Don’t forget to include

your name and employee number.

AUGPHOTO OF THE MONTH

CA BOB RYANMCO/#4051

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23REPORTING POINT

AUGUST 2015

A STATEMENT ABOUT MY PROFESSIONI have over 16,000 flight hours in

the air. Countless hours of studying,

training, hours building knowledge,

skills, and experience. As a Southwest

pilot I am professional, dedicated to

safety, and to serving our customers.

Make no mistake I can do this job, I DO

this job exceeding the standards for the

Company and the industry. I am not a

plumber. I respect plumbers; however,

a commercial airline pilot can complete

complex tasks, compute complex

data, manage energy, people, and the

aircraft all the while staying tested to

handle the most complex of days. Do

you think you can do this job? If you

do, it takes an average of 10-plus years

to qualify for this position. Countless

tests, exams, evaluations, a first class

medical every year. And hundreds of

days away from your home. Make no

mistake, being a pilot is a challenge.

I enjoy it because I am capable. You

want me to be capable. You want me

to choose this job and Company over

another. You want the best people

you can get piloting an aircraft. Not

so-so abilities, you want the best.

I wrote this in response to being

referred to as a plumber. The pilots

here have more responsibility in

a single flight than the average

tradesman has in their whole career.

Fly safe my brothers

and sisters. In unity,

FO Lance Lockhart — PHX/#81196

THE END OF LANCES? Greetings, I hope this letter finds

everyone well. I heard recently that

the lance program might be going

away in your next contract.

SWAPA gave the farm away in

multiple side letters in the past, and

now wants to trade in the lance program

for “gains” for all? There may only be a

few hundred lances system-wide, but

without them the effects would be far

reaching. For our captains, the window

of what the future will look like without

lances is already here. Have you had

much luck getting rid of your trips

lately? For our FOs, the lance program

is a great way to upgrade sooner, and

have more flexibility. Really that’s

what this all comes down to, flexibility.

Why should we allow SWAPA to trade

in this program for fruitless gains?

Maybe you were a lance in the past,

or hope to be on soon, but either way

I suggest that you ask your domicile

reps to keep the program in place.

Thank you for your time,

FO Scott Salaman — MCO/#78180

IMPERATIVE TO IMPROVE RESERVESExcellent points made by Gina

Martyn in the July Reporting Point in

regard to deficiencies in reserve policies

in our current contract that need to be

addressed in the next contract. This is a

significant matter that should be heavily

scrutinized when it finally becomes

time to vote. I am highly unlikely

to vote yes for any TA that does not

rectify the problem of reserves sitting

days for free or being paid less than a

minimum daily guarantee of 6.5 TFP.

FO Laura Smith — OAK/#77198

SWA SOCCER The SWA Soccer Club is still

going strong. We have two upcoming

tournaments planned. The Vegas

Aviation Soccer Invitational (VASI) will

take place in Las Vegas on October 19-21

this year, and the 2nd annual Aviation

Soccer 7s (AS7s) tournament will be held

in Orlando on January 27-29, 2016. If you

have any interest at all I urge you to look

into it. Everyone always has a great time

regardless of skill level or stamina. Check

out the new SWA soccer website. You’ll

find all of the information about the club

and both tournaments on the site. You

can also subscribe to our newsletter.

Fly safe and be social!

FO Dan Walker — MCO/#83134

AFRAIDNineteen years ago my SWA

interviewer wanted to know the

time I was the most scared in an

airplane. If I was asked that question

today, I would say last month when

I read SWAPA’s 12-page Negotiating

Point on airline partnerships while

flying home. I thought times were

pretty good, why are we giving away

future growth, wide body aircraft,

and near/far international flying?

Let me put it in perspective for

you. In the worst of times, just after

9/11, SWAPA’s then-President Jon

Weaks negotiated us a contract with

significant pay raises and industry

leading work rules. Now in the best of

times we have to agree to codeshare in

order to garner a pay raise? When we

turned down TA1 for TA2 in the last

contract we gave up $150 million in

compensation to strengthen Section 1,

our codeshare language. Anyone else

besides me want that $150 million back?

The biggest airline in the world

is not American, Delta, United, or

Southwest — it’s the RJs. All created

by airline partnerships/codeshare.

Codeshare has destroyed more major

airline jobs than any other event in the

history of aviation. Good thing for us

SWAPA will have circuit breakers to

prevent that from happening here.

What could go wrong? Have we

never been bested by the Company

over language in any of our ironclad

contracts before? Two people could

never read the same contract and

interpret it differently — that never

happens here. Oh snap, it does! Over

the life of our last contract we filed

hundreds of grievances, had dozens of

SBOAs, and spent millions of dollars

on Contract and Legal to ensure that

Southwest abides by our “ironclad”

contract — not always successfully.

I’ll bet the Company already has a

dream team of lawyers discovering

ways to circumvent our circuit

breakers and codeshare language.

I filed a grievance in May because

I bid “Quality of Life,” was assigned

four days of training for AQP and the

Company only pulled a 3-day trip.

If they can get away with that, just

imagine what they will do with our

codeshare language. Remember when

we were going to vote on whether we

wanted to keep the new open time

system after a one-year trial period?

At the end of the one-year trial period

Southwest said we could not go back to

the old system — no vote! Regardless of

the language, SWAPA will never be able

to force Southwest to terminate airline

partnerships or reign in codeshare.

When we agreed to fly the -800s for

free, Southwest assured us that would

not affect future growth. Well, five years

later we had five fewer aircraft than

when we started but a whole lot more

seats. Just replacing the rest of the -300s

and -500s with -800s is the equivalent

of another 23 aircraft worth of seats

but does not generate one more new

hire slot or captain upgrade. Airline

partnerships will have the same affect

— more revenue and no cockpits.

Saying we will only interline to

places we can’t or would never go, only

guarantees we will never go to those

places. Ten years ago we would never go

to Costa Rica, Belize, Mexico, and the

Caribbean. Would we be going there

today if we entered into a codeshare

agreement in TA1? I doubt it. For the

next 10 years Asia, South America, and

Europe will experience higher passenger

growth than the United States. Do we

really want to give that business and

our cockpits to competing airlines?

CA Bob Grzywa — MDW/#41139

MEMBERSHIP LETTERS

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24 REPORTING POINT

AUGUST 2015 DOMICILE COLUMNS

Jon DavisATL Chair [email protected]

Michael SantoroBWI [email protected]

ATL

BWITHE PILOT PROFESSION GAINS THE MOST WHEN A PILOT WORKS FOR THE UNION

The piloting profession’s number-one

advocate is its unions. The individual’s

number-one supporter is his or her

union. The fact of the matter is that we

have never had a management in the

U.S. industry which took care of the

pilots by recognizing our place and

the important role we play. Managers

know we have a special skill, and maybe

there is some admiration, too, but we

are just the players. Pilots are labor,

plain and simple. That is not a bad

thing. In fact we need to embrace this.

Unions promote their membership.

They protect them from unfair

treatment. They bargain for a contract as

one voice. That one voice has much more

strength in negotiating a better contract.

The Union has resources which aid the

pilots, both individually and collectively.

Those resources would never exist

without the Union. While it is true

that unions would not need to exist if

management was fully supportive of the

pilot profession, that is just not a reality.

If the pilot profession is to grow

and prosper, if it is going to build

the public image it wants, the union

can do it best. The union’s purpose

is to focus on these things.

With all that I have just said, it is

incumbent on each and every one of us

line pilots to strive for a better Union.

Vote in elections, read all information

coming from the Union, participate

by volunteering at some point during

your flying career, and set the example

Hello Baltimore,

Unity - The state of being

united or joint as a whole.

As we near three and a half years of

negotiations with the Company posting

record earnings you have to ask yourself,

“why?” Why do we not have a deal yet?

The answer, I am afraid, lies within us.

The day Randy Babbitt was hired

as a labor consultant I knew we were

in for prolonged negotiations. Babbitt

wrote the playbook when it comes to

pilot union negotiations. He decided to

sell out his fellow pilots and accept a job

with SWA management. He has been

advising Mr. Kelly how to handle us and

I believe will be the one to tell him when

we have been pushed to our limits. You

see, Babbitt knows they can only press

pilots so far before the operation suffers.

The point at which you lose the goodwill

of the pilot group is the point at which

the operation quickly becomes more

expensive. The pilots will instinctively

unify behind their Union because that

is the entity with their best interest

in mind. When the pilots are unified

and abandon the Company line, no

as a pilot both on and off the job. If

we work through our Union, we are

working to better the profession. Not

every job in the transportation industry

is a profession. Being an airline pilot

though is most definitely a profession.

No question about it. The public

knows this, but upper level airline

managements do not necessarily.

compliments you receive daily from

the passengers. I get that, truly I do.

I’m not asking you to wear the dark

tie forever, just wear it for now. Show

management you have had enough

of their Wall Street greed. Show them

you are tired of being taken advantage

of day in and day out. Show them

you are fed up with the nearly four-

year wage freeze. Show them that

three and a half years of negotiations

is beyond a reasonable timeframe.

Show them we are a UNIFIED pilot

group and that enough is enough.

Remember when you get up in the

morning to put your uniform on, the

one you have worked hard for, trained

hard for, and sacrificed for, remember

you are not an electrician or a plumber.

You are a respected airline pilot, with

billions of dollars worth of liability on

your hands EVERY flight. Remember

you are a highly trained commodity that

is of short supply and in high demand.

Remember all those things when you

grab for your tie. Stand up for your

profession, stand beside your brothers

and sisters of SWAPA. Choose the side of

your Union and wear your dark tie.

Ben HustonDAL [email protected]

DAL

Hello Dallas pilots,

As I write this column our

Negotiating Committee is attending

a mediated negotiating session in

California with the Company. So by the

time this letter is published in the RP we

could be close to having a worthy TA to

present to you for your consideration.

longer “going out of their way” to help

the Company, then the cost of doing

business goes up. Eventually, the savings

that came with prolonged negotiations

will be trumped by the cost of a lost pilot

group. What they fail to realize is that at

some point they will have pushed too far

and won’t be able to regain the goodwill

of our pilots. Babbitt doesn’t realize this

because as an ALPA guy he literally grew

up hating management and cultivating

terrible relationships with them. For

some reason Mr. Kelly doesn’t realize

that Babbitt has zero respect for or

knowledge of the Golden Rule or what it

used to mean to be a SWA pilot. We are

dangerously close to the tipping point,

where the point of no return is upon us.

When we reach it, we will have become a

traditional legacy carrier with a broken

labor/management relationship that will

never again return to what it once was.

How do we show them we have a

unified group and the resolve to do

whatever it takes to get a fair Market Rate

contract? The easiest thing you as an

individual can do to show your support

for SWAPA and let the Company know

that “SWAPA speaks for me” is to put that

dark tie on and wear your SWAPA pin.

Let me tell you a story about a pilot who

spoke to me during one of my lounge

visits. He said, “I see some different ties

out there as I walk the various terminals

in our system. I myself used to wear

the flag tie. I am a former military guy

and I get tons of compliments on my

flag tie every day. I got up this morning

to one of your emails asking to wear

the dark tie. I know I have to put my

uniform on every time I go to work and

part of that uniform is my tie. I went

into my closet and got dressed. As I

reached for my flag tie I also saw my

navy blue tie. I thought, ‘what is the

least I can do to help my union out and

show my support?’ At that moment

something clicked and I have been

reaching for my dark tie ever since.”

I know many of you love your flag

ties because they represent something

you swore to protect. For others it’s the

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25REPORTING POINT

AUGUST 2015DOMICILE COLUMNS

Jon WeaksLAS Vice [email protected]

LAS

Hi Vegas,

A couple of quick reminders first:

1. Use your GDOs. Many of

the forced JA events can,

and could, be avoided if you

use the GDOs you have.

2. Please let SWAPA know if you

have a problem getting a hotel

and/or the quality of the hotel is

lacking. The Company is showing

its greed again by not following

their own mission statement.

3. Training scheduling is getting

very creative. Make sure you are

given notice in time to prepare

and that you are not fatigued or ill.

4. Crew scheduling is being

stressed to the max. It is up

to us and them to take a deep

breath and remain calm (why

do I keep having a flashback to

the end of Animal House here?)

Remember, everything is taped

for everyone’s protection. They

have new people as well, so

please be patient and if you have a

problem, let us know ASAP. I have

If we do have one, I will ask of you the

same things I ask every time SWAPA

gives you something to vote on:

1. Please take the time to

read all material presented

thoroughly and consider

every aspect of each issue.

2. Please make sure all of your

questions are answered. Don’t

hesitate to call Carl, me, or any

other SWAPA official that will

have an accurate interpretation

or the answers you seek.

3. Please vote. Yes or no it doesn’t

matter how you vote as long as

you cast an informed ballot.

4. If you see me or any other SWAPA

official either “selling the TA”

or “managing expectations”

call them on it. Trying to

convince you to just vote yes

or no is the last thing any of

us wants to do, we want you

to make up your own mind.

We have all waited long enough

for a fair contract and we deserve it.

Our asks are not unreasonable. If we

do not have a TA soon, SWAPA will

continue to keep you informed of

the progress of negotiations as well

of the continued preparations of our

Strike Preparedness Committee.

I would like to thank Capt. Tom

Ferriso for stepping up as the Dallas

Strike Preparedness Coordinator. Please

get in touch with Tom if you’d like to help

out. Tom’s email is [email protected].

I know it’s hot and patience

is wearing thin with the pace of

negotiations and the Company’s lack

of respect for you and your efforts.

Also, most of us on the line are tired

of continually having to apologize to

our customers for problems caused

by management’s poor running of our

day-to-day operations. Our decline

over the last few years in efficiency and

morale is staggering. So now more than

ever we must remain unified in our

efforts and our support of each other.

never had any pushback from

them when I have called with a

question or needed information

and I sincerely thank them.

5. If you have a problem with ATC,

as of now, DO NOT call them

back on the phone even if you

are given a phone number to

call. Even if they use language

to the effect of “due to a possible

violation,” DO NOT call them

back. There is a new world order

when it comes to the ability of

speaking to a controller directly

to get a problem worked out. In

many instances, they do not have

a choice and the decision on how

to handle the incident or if it is a

“deal” do not apply any longer. In

the past, the correct procedure

was to notify our Company

ATC specialists/liaisons and

have them handle the incident.

In 25 years, I have used them

three times with resoundingly

positive and very quick results.

However, there is some debate

over whether to even do this now

with the advent of ASAP and

the technology in ATC. Look for

more guidance from SWAPA and

SWA to come. This is an issue we

have to work together on to get

you a definitive answer ASAP.

6. Check Airmen, listen up: it

is no secret you are being

scheduled very “creatively” as

well. Please let your base rep,

or any SWAPA official you feel

comfortable with, know about

overuse, scheduling problems,

personnel conflicts, and problems

within the Training Center.

7. The most you can be JA’d for

is a 2-day, however, they can

give you an unscheduled

overnight on the JA. Thank

you sir, may I have another.

So as you are reading the above, you

are probably wondering what the hell is

happening to this place. Join the club.

We told you July would be worse than

June and it was. Remember in Ops Day

when the facilitators gave us the line

that Van de Van admitted last summer

was his fault and it wouldn’t happen

again. Well guess what? This goes along

with how they said they would take our

input to have the summer and the entire

operation run smoother. August, as I

write this in late July, is a crap shoot.

Why did this happen and why does it

continue to happen? Lack of leadership

and vision, plain and simple. Ultimately,

the health and sustainability of an

airline comes down to two things: the

operation and the employees of the

airline. A bad operation can be masked

temporarily when passengers don’t

have a choice on who to fly and the

seats fill up regardless of the airline.

There are no normal days in our

system. Due to the short staffing, the

vast geographical area we cover and

the associated weather therein, more

mechanicals due to the Classics, and

too many passengers for our physical

assets, reduced number of flights

between city pairs, and logistics to

cover, every day has some sort of crisis.

We have to learn how to staff and lead

better before it is too late for all of us.

The operation is being held together by

the rank and file employee and inertia.

So why doesn’t the SWA corporate

board of directors do something? Good

damn question. Perhaps they are being

kept in the dark and are somewhat

naive. Also, this appears to be a “you

scratch my back, I’ll scratch yours”

corporate board of directors. There is a

crossover and “co-mingling” of board

of director members and executives

of companies serving on each other’s

boards. The data is being compiled and

look for more on this in a future RP.

At the domicile level, things are

proceeding nicely with the exception

of one assistant chief who has been

on the dark side for some time as

a Dodgers fan (you can buy talent

but you can’t buy a team or three

World Series Championships in five

SWAPA will be holding elections

this Fall. There will be races for one

domicile rep in each base as well as Vice

President. Please consider stepping up

and running for one of these positions.

As always, you can contact

Carl or me at any time with any

concerns or questions.

Fly safe, Ben

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26 REPORTING POINT

AUGUST 2015 DOMICILE COLUMNS

Seth KornblumMDW [email protected]

MDW

EVERY. SINGLE. DAY.Every single day as record

profits continue to pour in yet

contract negotiations drag on

you all wonder, “why?” and you

grow increasingly frustrated.

Every single day crews commuting

to, or from, work get left behind

at the gate for weight restrictions

that are often not accurate.

Every single day SWAPA pilots

do everything humanly possible

to get their airplanes running

back on time only to arrive at the

destination and find that there is no

available gate at which to park.

Every single day our valuable

customers grow more frustrated with

holding out for a gate and then missing

connecting flights — often with the

door being shut on them when the

airplane is not ready to depart anyway.

Every single day crews get

increasingly frustrated by the lack of

food available to them on international

turns with long duty days.

Sigh. This place has definitely

changed, even in the short span

of time (just shy of a decade)

that I have been here.

It’s July 30 as I write this, and the

Company and your SWAPA Negotiating

Committee are negotiating this week

and next. Senior leadership doesn’t seem

to value the huge contribution that we

make to the operation. It’s ironic that

an airline doesn’t value the very people

that make the airplanes go. Sure, there

are many valuable members of the team,

and we can’t do our job without all of the

other employee groups that work hard

for SWA. But, at the most rudimentary

level, you can’t have a good airline

without hard-working pilots. Not that I

want a tribal war between departments,

but this place has definitely lost

focus on the fact that the way we

serve our customers is by moving

airplanes safely and on time. Period.

Saving a few bucks by splitting trips

to cover them without paying premium

pay is foolish economy, as they often

spend more money in straight pay to

cover the same trip. Saving a few bucks

in the ground ops budget by trimming

ramp staff and letting empty gates go

unstaffed really is foolish economy.

Those engines and APUs turning

every minute while waiting for a gate

definitely don’t help the bottom line.

The angry customers who miss their

connections and won’t come back don’t

help the bottom line. The crew reroutes

that operational delays cause don’t

help the bottom line, or pilot morale

for that matter. The exorbitant bag

delivery fees caused by baggage that

misconnects won’t help the bottom

line. Mr. Kelly is the master accountant

and not me, but those things seem

glaringly obvious to all of us. Labor isn’t

the problem. SWA pilots have always

been willing to be part of the solution.

A Company-loyal pilot I recently

spoke with just couldn’t understand

why senior leadership doesn’t listen

to pilots on some of these issues nor

reward us with a suitable contract. I

felt terrible. I had to break his heart by

saying, “Face it. Gary is just not that

into you.” Only those harsh words made

him come to grips with what he already

knew: that this place has changed and

that pilots here are undervalued and

even marginalized. This is a pilot who

actually has a SWA tattoo that he got

during new hire training … someone

that truly bleeds the old desert gold and

canyon blue. When even a guy like that

is upset, SWA should really take notice.

Rant over. Let’s look forward.

We know that the Company’s

operational deficiencies will eventually

impact our job security, as money is

wasted and angry customers won’t

come back. So, let’s try to help save our

careers. If you see anything that needs

to be documented: needless weight

restrictions, long waits for a gate, etc.

please document the occurrences

not just in an IR, but send a copy to

our SWAPA Operations Committee at

[email protected]. Our Operations

Committee works hard to ensure that

your concerns are brought to the NOC

and to flight ops leadership. Also, be

sure to use the new delay code report

feature in the SWAPA app to feed SWAPA

accurate delay info which we can then

present to the Company. (Instead of

the fiction they get on the DR forms.)

Be sure to ask your ops agents if there

are any weight restrictions affecting

years!) The key to this continuing is

trust and communication and we

don’t anticipate any changes.

We hope there will be progress with

the Company regarding negotiations,

however we are beginning to prepare for

all legal courses of action for whatever

the Company pulls. Remember, the

Company needs a new contract to fly

the MAX and to make it attractive so

pilots will want to work here again. The

pilot shortage over the next 20 years is

a ticking time bomb that the industry

continues to ignore and rationalize.

These negotiations are not based

on good faith from the Company.

This is about greed and arrogance,

ineptitude, a dislike and envy of pilots,

and a step back in time to antagonistic

negotiations. Here is proof:

1. An operation in turmoil.

2. Training for the least

cost, not safety.

3. Healthcare costs that the

Company will not disclose nor

index. In 2009, the contribution

rate for a family was a low $55 per

month. Five years later, the 2014

monthly family contribution has

grown dramatically to $273. This

represents an increase of $218

per month, $2,616 per year or on

a percentage basis, a staggering

increase of 396 percent. The

bottom line is that Southwest

Airlines has been requiring its

employees to absorb a greater

portion of their healthcare

costs. And don’t forget about

the arbitrary and nonsensical

change in formularies for

prescriptions. These are further

examples of the Company eroding

our compensation. Higher

contributions combined with a

degradation of plan benefits are

combining to take money out of

our pockets each month. They

will implement more ways in

the future; think profit sharing.

4. The infamous SWAG program.

The qualifications and sacrifice

to be an airline pilot are

unique; if everyone could do it,

there wouldn’t be a shortage.

The Company loves to lump

everyone together when it

suits their needs and separate

us when it accomplishes the

same. SWAG is discriminatory

to pilots plain and simple.

5. Repeating the same corporate

mistakes over and over.

It can be stressful dealing with the

Company, the operation, contract talks,

other people, and employees at times.

Perhaps one litmus test is whether you

would have a beer and/or be a roommate

with the person with whom you are

dealing. Some people pass both tests,

some pass one, and a few pass neither.

Try to have patience and fly the jet;

don’t hurry, don’t fly sick or fatigued.

Take care of each other; no one else will.

Let us be the bad guys and fight the war

with Dallas. In all cases, remember that

there is an AC/DC or Jimmy Buffett song

that fits the situation. Let’s go get ‘em.

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27REPORTING POINT

AUGUST 2015DOMICILE COLUMNS

Mike VastanoPHX Vice [email protected]

PHX

Hello Phoenix pilots,

I can’t stress enough how important

it is that you stay informed as we go

forward in our negotiations. There

are many ways to do this. The most

direct way is to communicate directly

your flights, so that you can either

adjust fuel load or change runway or

bleed/flap configuration to get a higher

ATOG if safety allows. This is all in an

effort to get your commuters and non

revs on the plane … they are usually

the ones left behind. Remember, those

internal customers we used to hear

about? If you’re commuting and told

that there is a weight restriction, make

sure to shoot the pilots working the

flight a text message or call them so

that they do what they can to make the

numbers work to get you on. Sometimes,

there’s just no getting on and we all

understand that. But it’s silly to let

yourself get left behind needlessly.

I’m not willing to give up on SWA.

I like to believe that the ship can still

be turned. But the first thing that

needs to happen is that SWA needs

to make a contract offer at the table

that is deserving of your contribution

to the Company’s success. That will

be the crucial first step in restoring

this airline’s fabled culture.

Call or drop us an email anytime.

[email protected] or mdw@swapa.

org It’s not my job to tell you what to

think, so keep your feedback coming. I

want to know what’s on your mind.

with Chris or me through email, text,

or phone calls. The Reporting Point

and Negotiating Point are also great

resources. Email blasts are normally

sent to the membership on Tuesday and

Friday with negotiating updates and

other important information. iPilots

get weekly updates and will also solicit

input when you see them on the line.

We respond to every contact, as member

input goes a long way to shaping a deal.

For example, we recently discussed

adjustments to retirement asks and

the potential bonus structure based

on member input. You should know by

now what we expect in a new contract

and if you don’t, please reach out to us.

Retirement ask adjustments were

discussed at the July board meeting due

to polling and member input. SWAPA’s

staff analyst John Pepper had some

interesting data of which you need to

be aware. The information was based

on having enough saved for retirement

income of 70 percent of your final year

earnings using our current 401(k) and

profit sharing set up. The data assumed

a 12-year upgrade and market average

returns. A pilot hired now in their late

30s has a 135 percent chance of reaching

that goal. Pilots with 20 years of service

at SWA and in their mid-50s have just

a 39 percent chance of reaching that

goal. A major reason for the difference

is more money up front in the early part

of your career. The IRS contribution

limit for 401(k)s was $10,000 for many

years. The current limit is $18,000 with

a $6,000 catch up in the year you turn

50 and older. The IRS maximum for

qualified plans (401(k) + profit sharing)

has also gradually more than in the last

18 years and is now $53,000 or $59,000

for pilots in the year you turn 50 and

older. This IRS limit has been increased

each year by congress typically at

$1,000 per year. Your BOD’s goal is to

capture as many retirement dollars as

possible for all of our members with

increases to the Company’s contribution

amounts and changes to the outdated

$25,000 Company contribution cap

The SPC stands ready to do an informational picket or any

other forms of public demonstration that the Union deems

necessary. We are fully staffed and prepared to take action

should talks in negotiations deteriorate. Stay informed and

if you are able to serve in any capacity, please send us an

email at [email protected].

Ray Plummer

Chair, Strike Preparedness Committee

[email protected]

STRIKE PREPAREDNESS COMMITTEE UPDATE

limit. The percentages quoted are

assumptions only and our retirement

accounts are subject to market risk.

As I write this our NC is meeting

with the Company and has one more

mediation session planned, if needed

in September. The SPC is standing by

and ready to act if negotiations stall

any further. You can do your part. Stay

informed and get on the SWAPA website

and sign up for the email tree. There

is a groundswell of support from the

membership and many have signed

up to help if needed. The time is now

for a deal. Thanks for reading.

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28 REPORTING POINT

AUGUST 2015 MEMBERSHIP LETTERS

Congratulations

FO TROY WILLIAMS (OAK/#106366) and wife, Shannon, had a baby girl. Reese Annalynn was born on July 15, 2015 weighing 8 lbs. 12 oz.

FO JASON SMITH (MDW/#97891) and wife, Jenna, had a baby girl. Claire Jane was born on August 2, 2015 weighing 6 lbs. 7 oz.

Condolences

FO MICHAEL TRACY (BWI/#95806) father, Robert G. Tracy III, passed away.

CA BILL FRANCHI (MDW/#68222) brother, Robert Allan “Bobby” Franchi, passed away.

CA TIM STAATS (BWI/#64385) grandmother, Hellen Monahan, passed away.

CA BRIAN WHITE (MDW/#77474) grandmother, Annie Cecil (Bryant) Green, passed away.

CA DAWN WHITE (MDW/#37118) grandmother-in-law, Annie Cecil (Bryant) Green, passed away.

CA KEVIN SCHEER (BWI/#74534) father, Clarence Scheer, passed away.

FO GEOFF NOYES (DEN/#95468) grandmother-in-law, Sarah, passed away.

CA LIONEL RODRIGUEZ (HOU/#73474) father-in-law, Jesus Reyna, passed away.

FO STEVE COUCH (BWI/#83581) brother, Tony Couch, passed away.

CA JAMES DYE (BWI/#35403) mother, Ann Dye, passed away.

CA DAVE RIGBY (OAK/#41422) mother-in-law, Carolyn Low, passed away.

CA MICHAEL WALDORFF (HOU/#14369), 24 SEPTEMBER

FO TOM SULLIVAN (DEN/#80727), 27 SEPTEMBER

CA RICHARD KRUG (PHX/#6034), 28 SEPTEMBER

CA JIM DUFFY (PHX/#8351), 28 SEPTEMBER

CA BILL TALLON (OAK/#47166), 28 SEPTEMBER

CA ROBERT STEPHENS (BWI/#40129), 30 SEPTEMBER

Scheduled Retirements

CA MICHAEL LO PROTO (ATL/#31251), 3 SEPTEMBER

CA PAUL DONOHUE (MCO/#21802), 4 SEPTEMBER

CA WILLIAM “DUB” SPLAWN (DAL/#28536), 4 SEPTEMBER

CA CHARLES “CHUCK” YOUNGQUIST (MDW/#24846), 6 SEPTEMBER

CA GERALD “KEITH” FENNELL (DAL/#52156), 6 SEPTEMBER

CA RICK DUKE (MCO/#4898), 10 SEPTEMBER

CA BOB “COPE” COPENHAFER (DEN/#28537), 12 SEPTEMBER

CA RANDY HARDY (DAL/#4589), 17 SEPTEMBER

SUBMIT YOUR FAMILY CONNECTIONS

TO [email protected] C O N N E C T I O N S

GOT LOTS OF PHOTOS OF YOUR WEDDING OR NEW BABY?

Send them to [email protected] and we will include them with your announcement.

The best way to keep abreast of contract negotiations, news, and updates is to

ensure that your contact information is accurate on the SWAPA website. If you

haven’t visited the site recently, please log on to beta.swapa.org and update

your email, telephone number, and address.

STAYING INFORMED


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