Representative List Of Global Research Engagements

Result Oriented Intelligence (ROI) Hyderabad, India

Tel: +91 40 30607352 Email: [email protected] Web: www.theroi.in

Representative list: Research Engagements,

Globally

(by ROI Core Project Team)

Table of Content

SOME OF THE RECENT RESEARCH REQUESTS.............................................................3

CONSULTING .....................................................................................................3

HEALTHCARE/PHARMACEUTICAL............................................................................4

IT AND RELATED ................................................................................................5

RETAIL/FOOD SERVICES/HOSPITALITY .....................................................................6

FINANCIAL/ REAL ESTATE.....................................................................................7

MANUFACTURING ...............................................................................................7

LOGISTICS/DISTRIBUTION/SUPPLY-CHAIN ............................................................... 10

EDUCATION..................................................................................................... 11

Result Oriented Intelligence (ROI), Hyderabad, India

Tel: +91 40 30607352 Email: [email protected] Web: www.theroi.in (Note: This website is best viewed with Mozilla Firefox web browser)

Some of the recent research requests • a detailed market feasibility study for a planned Ayurveda Clinic and Slimming Center in

Hyderabad, India – for an emerging service provider

• a detailed promotional package design for an online training for advanced piping engineering – for a Dubai, UAE based service provider

• a detailed market segmentation study - for a GCC based telecom services provider

• a service standard audit and consumer segmentation exercise – for two of the leading banks in Bahrain

• a detailed market feasibility study for a planned high-end hostel facility targeting working single executives - for a Bahrain based group of private investors

• a detailed market feasibility study for a planned low-cost housing development - for a Bahrain based property developer

• a complete brand audit exercise – for a leading Islamic financial services provider in the Gulf region

• On-trade customer satisfaction study – for a leading global distribution firm in Bahrain

Consulting

• Assessment of underlying reasons for under-utilization of vehicle rental services; devise appropriate solution to overcome this situation For a global not-for-profit organization with head offices in the UAE Geographic Focus: Global Description: Through in-depth interviews (IDI) with over 30 user respondents based in

various countries across the globe (existing and probable) identified key criteria for choosing services providers; compared client’s service standards against respondents’ perceptions; performed a gap-analysis to identify scope for improvements; formed a Task Force to design required communication material, its frequency and service standard guidelines

• Product feature benchmarking exercise

For a local, government owned industrial park Geographic Focus: The GCC region Description: Studied and compared essential product elements/features offered at 10

select industrial parks across the six GCC states; designed recommendations on a final product offering

• Market study to understand export opportunities for Japanese food products and beverages For a Japanese Government agency Geographic Focus: UAE



Description: Analyzed trends through import/export/re-export data; retail audits for

understanding availability, packaging, promotions and pricing of competitive products; studied transportation, distribution, pricing, demand peak/off peak periods and reasons, applicable regulatory framework – labelling, quality check etc.; developed recommendations

• Customer satisfaction survey exercise For a Dubai Government Agency Geographic focus: Dubai (UAE) Description: Studied two identified target respondent groups’ perceptions - normal

citizens (over 200 respondents’ interviews) and the hotel GMs (focus group); Agency’s service standards were measured on the basis of clients’ perception; developed recommendations for improvement in service standards

• Competitive intelligence: Advertising spending pattern in the Indian OTC drug market

For leading manufacturer based in the India Geographic focus: India Description: Interviewed leading advertising agencies dealing with OTC drug

manufacturers to understand average amount spent on advertisement; break-up by various mediums including print, TV and internet etc.; preferences for a particular medium and reasons thereof; suggested a way forward to the client

Healthcare/Pharmaceutical

• Market study to understand export opportunities for Chilean OTC medications (for humans) For a Chilean Government agency Geographic focus: UAE Description: Analyzed trends through relevant import/export data; details on

transportation, distribution, pricing, demand peak/off peak periods and reasons, applicable regulatory framework etc.; it also included brief overview of veterinary OTC products; developed recommendations

• Market study: Prevalent medical tourism trends

For a government consultant based in Switzerland Geographic focus: The GCC region, Russia and China



Description: Compiled market insights through in-depth-interviews (IDI) with opinion

makers and through secondary resources; identified key preferred destinations and underlying reasons thereof; derived market size with destination country wise break-up; recommendations on how to leverage positive aspects to strengthen Switzerland’s position as the most favoured medical tourism destination for GCC residents

• Influencers’ opinion study: for several medications

For a leading global pharmaceutical manufacturer Geographic focus: France, UK and USA Description: Interviewed about 300 leading medical practitioners across various

geographies to understand their perceptions on several medications prepared by the client and other competitors; identified key pain points; suggested a way forward to the client

• Competitive intelligence exercise for a planned drug

For a leading global pharmaceutical manufacturer Geographic focus: India Description: Micro details on competitions’ status on drug research progress and patent

filing for the drug molecules under study, existing and planned capacities and actual production capacity utilization, plant location etc.

IT and related

• Market feasibility study for a planned Call Center For a Dubai Government Agency Geographic Focus: The GCC region Description: Studied competitive landscape – service features and key client portfolio,

pricing, growth trends etc.; studied client organizations, in and around UAE, to understand demand patterns and developed recommendations including pricing

• Opportunity assessment in Indian Linux services and support market

For leading global IT hardware and services firm based in the USA Geographic focus: India Description: Derived major trends and growth avenues through 450 structured and 150

unstructured depth interviews, brief profiling of five key competitors on the basis of their strategies and strengths to assist client in strengthening its strategies



• Assessment of market potential for ‘document management services’

For an India based software firm Geographic focus: India (Hyderabad) Description: Market size, market break-up based on key end-user industries, supply, key

service provider’s brief profiles with their strategies etc.; regulations, latest technological updates; industry value-chain, industry outlook

• Market Analysis for system integration products

For an India based global IT product/services provider Geographic focus: India (Hyderabad) Description: Market size, market break-up based on key end-user industries, supply, key

service provider’s brief profiles with their strategies etc.; regulations, latest technological updates; industry value-chain, industry outlook

Retail/Food services/Hospitality

• A detailed market status for food service industry For an established player with a portfolio of over six multi-cuisine brands in the Quick Serve Restaurant (QSR) and Casual Dining Restaurant (CDR) categories Geographic focus: UAE Description: Studied relevant economic growth and tourism, hospitality and food

services sectors development trends in the recent past; competition study – locations, existence since, workforce categories and packages, menu details and pricing strategies; end user study for their perceptions on various dining option; developed strategic recommendations for the planned expansion

• Market scope study for a planned hospitality concept For a Lebanon based hotel management group Geographic focus: UAE Description: Studied competitive landscape – standard services elements and key client

portfolio, pricing, growth trends etc.; studied probable client groups – individuals and organizations, in the UAE, to understand their requirements and perception for such unique concept; developed strategic recommendations

• A detailed business plan for a planned regional expansion of a Singapore based retail food franchise For a Bahrain based private group with interests in the retail and entertainment sectors Geographic focus: Saudi Arabia and in Turkey



Description: Studied relevant economic growth and retail sector development trends in

the recent past; competition study (single shop and chains) – locations, existence since, workforce categories and packages, menu details including pricing; end user study for their perceptions on such option; developed strategic recommendations

• A detailed business plan for a planned contract catering unit

For a UAE based group with major interests in the education sector across the ME region Geographic focus: UAE Description: Studied relevant economic growth and logistics sector development trends

in the recent past; competition study – locations, existence since, key clients and pricing strategies; end-user (education institutes, labour based units, retailers for bakery products) study for their key needs regarding such services, criteria for supplier selection and perception for a new entrant; developed strategic recommendations

Financial/ Real estate

• Market study: Dubai and Abu Dhabi office space market For a leading local mortgage finance provider Geographic Focus: Dubai and Abu Dhabi (UAE) Description: Studied Dubai and Abu Dhabi office space market growth trends in the

recent past, estimated market size; analyzed competitive landscape with product features comparison for mortgage finance (office space); studied end-user perception; developed recommendation

• B2B Relationship Profiling Project 1

For a leading global investment banking firm, USA Geographic focus: Global (mainly the USA and Europe) Description: Based on the list of listed companies identification of leading competitors,

suppliers, distributors, end-users; collection of information regarding cross-investment/stake of these companies. The information was compiled using company’s 10-K and 10-Q reports and Hoovers database; this information was critical for the client for their investment decision process

Manufacturing

• Market feasibility studies for a planned cement plant For a few investors, including a Russian investor

1 Completely based on information on secondary domain (desk research)



Geographic Focus: UAE Description: Studied over all supply-demand scenario in the UAE and in the region;

estimated market size, growth trends, raw material availability in the region, growth drivers including socio-economic factors and regulatory framework; studied influencer groups – contractors, project management companies, consulting firms etc. to understand their requirements and perception; developed recommendation

• Market study: Cemtitious fire-stopping material For a Kuwait based chemical products manufacturer Geographic focus: UAE and Kuwait Description: Studied economic growth and development trends in the infrastructure

sector competitive landscape – standard services elements and key client portfolio, pricing, growth trends etc.; studied influencer groups – contractors, project management companies, consulting firms etc. to understand their requirements and perception; developed strategic recommendations

• Competitor assessment for a planned acquisition

For a Germany based electronic micro-batteries manufacturer with Global presence Geographic focus: Germany and other European countries Description: Client was planning an acquisition of a competitor serving the European

markets; pre-acquisition business due-diligence (excluding financials) – complete product & service portfolio study, geographic reach, key end-user domains and % break-up thereof, SWOT analysis etc. – to identify synergistic areas between the client and the target company

• Market study: Aluminium foil

For leading global manufacturer based in the North America Geographic focus: India Description: Market size estimation based on demand from key end-user industries

including pharmaceutical and confectionery manufacturing etc.; status of key growth drivers and inhibitors including relevant government regulations; competition and user studies

• Market study: Industrial filter products

For leading global manufacturer based in the North America Geographic focus: India Description: Market size estimation based on demand from key end-user industries;

status of key growth drivers and inhibitors including relevant government regulations; competition and user studies



• Market study: Polyethylene/aluminium based packaging products

For leading manufacturer based in India Geographic focus: India Description: Market size estimation based on demand from key end-user industries

including confectionery manufacturing; status of key growth drivers and inhibitors including relevant government regulations; competition and user studies

• Market study: foam based furnishing products

For leading manufacturer based in the India Geographic focus: India Description: Market size estimation; status of key growth drivers and inhibitors including

relevant government regulations; competition study, distribution study and user studies - to understand user perception

• Market study: Paint industry

For leading global manufacturer based in the India Geographic focus: India and Pakistan Description: Market size estimation; status of key growth drivers and inhibitors including

relevant government regulations; competition study, distribution study and user studies - to understand user perception

• Indian acetic acid market assessment and forecast

For leading global petrochemical firm, UK Geographic focus: India Description: Estimated present market size for acetic acid through demand-supply

analysis, study of major usage areas and growth for each, forecasting future market size, profiling of five key competitors

• Automobile Industry Report 2

For a leading online database in UK Geographic focus: Global Description: Market size, market break-up based on key suppliers and key demand

geographies, product portfolio, strategies etc.; regulations across key markets including global standards on exhaust norms etc, latest technological updates; industry value-chain, industry analysis based on porter’s five forces model, industry outlook

2 Completely based on information on secondary domain (desk research)



• Global Automobile Parts Manufacturing Company profiling Project 3

For a leading publisher in UK Geographic focus: Global Description: Based on the list of leading auto-parts manufacturers’ compilation of

information on brief financial performance – revenue, profit etc., key management profile, strategies – diversification, JVs, collaborations etc., key geographic market focus, R & D spend trend, product portfolio, existing and planned capacities, future expansion plans

• Engineering (Machine Tools) Industry Report 4

For a Japanese Government Organization Geographic focus: India Description: Market size, market break-up based on key products, supply-demand

scenario, Key manufacturer’s brief profiles with their strategies etc.; regulations, latest technological updates; industry value-chain, industry outlook

Logistics/Distribution/Supply-chain

• A market feasibility studies for a planned public refrigerated warehousing unit For a several investors including a Russian Investor Geographic focus: UAE Description: Studied relevant economic growth and perishable goods sector

development trends in the recent past; competition study – locations, existence since, details of man power and fleet of delivery vehicle, key client industries and pricing strategies; end user study for their perceptions on such option; developed strategic recommendations including suggestions on location for the planned unit with supporting key aspects

• Benchmarking exercise: prevalent distribution and supply-chain practices for medical devices

For leading global medical device manufacturer based in the USA Geographic focus: Asia-pacific region (Singapore, Malaysia, China and India) Description: Studied client’s product portfolio to design value-volume matrix to identify

the closest competitors; studied detailed supply chain for three competitors in the four geographies; analyzed best practices to identify areas of improvement

3 Completely based on information on secondary domain (desk research) 4 Completely based on information on secondary domain (desk research)



Education

• Market feasibility study for planned schools For a Kuwait based established Education services provider Geographic Focus: UAE, Qatar and Saudi Arabia Description: Estimated market size; analyzed parents’ preferred features in school;

studied competitive landscape – campus size, fee ranges, facilities, faculty profiles etc; developed recommendations including suitable location

• Market feasibility studies for a planned higher education institute For a few UAE based private investors Geographic focus: Dubai and Abu Dhabi (UAE) Description: Estimated market size; analyzed parents’ preferred features for a higher

education institute; competition study covering offering - campus size, fee ranges, facilities, faculty profiles etc; developed recommendations

• Market study: English Language Training (ELT) services For a UK based agency serving the global markets including the GCC countries Geographic focus: UAE and rest of the GCC countries Description: Studied competitive landscape – standard services features and key client

industries, pricing, growth trends etc.; studied end-users (HR managers at various types of organizations) to understand their requirements and perception for the client’s services; developed strategic recommendations

• Market study: to understand potential for the British higher education services in the UAE market For a UK based agency serving the global markets including the GCC countries Geographic focus: UAE Description: Compiled a list of all major higher education institutes in the UAE;

developed detailed profile – student and faculty profile, core and support facilities and courses offered, fee structure etc. ; highlighted opportunities and devised strategic recommendations for UK based higher education institutes interested in tapping the UAE higher education market

• Market assessment: Vocational Education, UAE For a UAE government agency and a UK based agency serving the global markets including the GCC countries Geographic focus: UAE Description: Census listing of all key vocational education institutes in the UAE; courses

offered, prerequisites, fee structures; student response gauged on the basis of enrolment tends in the past and supply-demand scenario; this was to assist clients in identifying key skill areas with higher demand and to help devising future actions according to the market demand

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Representative List Of Global Research Engagements

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