New Generation of Parking Meter System and Associated Equipment
for the Government
P. 1
Request for Information on Project for Procurement cum Management,
Operation and Maintenance (“PMOM”) of New Generation of Parking Meter
System and Associated Equipment for the Government
Table of Content
1 Objective
2 Submission
3 Briefing Session
4 Contact
5 Abbreviations
6 Existing Parking Meter in Hong Kong
7 Brief Scope and Tentative Project Arrangement
8 Key Project Requirement – Procurement Section
9 Key Project Requirement – MOM Section
10 Proposal (To be submitted by respondent)
Appendix I – Photo of Existing Parking Meter
Appendix II – Budgetary Estimation of Your Proposal
Appendix III – Equipment and Service Providers Basic Information
Appendix IV – Completed Contract Experience in the Past 20 Years (On-street
Parking Related Contract)
Appendix V – Completed Contract Experience in the Past 20 Years (Sensors,
Wireless Network, Mobile Payment Related Contracts)
Appendix VI – Any Other Suggestions on the Technical Requirements of the
Project (if any)
Appendix VII – Register Form for RFI Briefing
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 2
1 Objective
1.1 The purpose of this Request for Information (“RFI”) is to invite proposal(s)
for Project for Procurement cum Management, Operation and Maintenance
(“PMOM”) of a New Generation of Parking Meter System and Associated
Equipment for the Hong Kong Special Administrative Region Government
(“the Government”) to explore market technologies and capabilities for
providing the PMOM services.
1.2 This document serves to provide indicative project information and
requirements. Any information and requirement details & quantities as
referred in this document are for reference ONLY. It should not be
interpreted as the final arrangement, requirement or specification of the
tender document.
1.3 This document does not constitute any commitment by the Government to
any particular party in respect of any submission which may be submitted.
1.4 The Government shall not be responsible for any costs or liability incurred
by the respondent in the preparation of its submissions or subsequent
response or initiatives on the part of any respondent.
1.5 For the purpose of this RFI, respondent may at their own decision submit
partial or full proposal for the items listed in para. 10.
1.6 Any submission submitted for this RFI does not constitute any commitment
by the respondent to the Government including the budgetary estimation.
2 Submission
You are invited to submit a proposal or any other suggestions on the technical
requirements of the project on or before 13 April 2018 (Friday) by email or fax.
3 Briefing Session
A briefing session in English for the subject RFI will be arranged on 4 April 2018.
Interested parties shall complete and email or fax the form in Appendix VII to the
contact person to register the briefing. At most two representatives for each
interested party are allowed. Details are as follows:
Date: 4 April 2018
Time: 2:30 PM – 3:30 PM (Hong Kong Time)
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 3
Venue: Technology Centre (Rm 1036), Electrical and Mechanical Services
Department Headquarters, 3 Kai Shing Street, Kowloon, Hong Kong
4 Contact
Name: Ms. Peggy POON
Tel.: (852) 2808 3512
Fax: (852) 2873 2154
Email: [email protected]
5 Abbreviations
EPM - Electronic Parking Meter
HKPF - Hong Kong Police Force
The Government - HKSAR Government
TD - Transport Department
RFI - Request for Information
EMSD - Electrical and Mechanical Services Department
MOM - Management, Operation and Maintenance
PMOM - Procurement, Management, Operation and
Maintenance
PMMA - Parking Meter Mobile Application
CCS - Central Computer System
RAU - Remote Auditing Unit
VOS - Vehicle Occupancy Sensors
PEMA - Police Enforcement Mobile Application
WCN - Wireless Communication Network
SAM - Secure Access Module
6 Existing Parking Meter in Hong Kong
6.1 On-street parking spaces in Hong Kong are provided to cater for the short-
term parking needs of motorists. These parking spaces are normally
metered to discourage prolonged parking. As of January 2018, some 9,800
parking meters are installed across the territory to control about 18,000 on-
street parking spaces. These parking meters, which were put in use since
2003-04, have been approaching the end of their serviceable life and need to
be replaced. It is Government’s plan to procure a new generation of on-
street parking meters with a view to start the replacement of the existing
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 4
parking meters by the new ones from 2019-20.
6.2 The existing parking meter accepts payment of parking fee through Octopus
Card only. Octopus Card is a contactless stored value smart card for making
electronic payments in Hong Kong. Each parking meter controls maximum
two (2) parking spaces.
6.3 The existing parking meter is operated by battery packs. There is no mains
electricity supply available for the existing parking meter.
6.4 There are LED indicators on existing parking meter to indicate the meter
status such as low battery, abnormal, expired and active status with different
color in LED indicators. Enforcement party will make reference on the
information shown on the parking meter screen as well as the LED indicator
to facilitate the enforcement activities.
6.5 Photos illustrating the existing parking meter are given at Appendix I.
7 Brief Scope and Tentative Project Arrangement
7.1 To replace the existing parking meters, which have been operated for more
than ten (10) years, the Government plans to procure a New Generation of
Parking Meter System, hereinafter referred as “the System”, with the
following functions and features to enhance motorists’ on-street parking
experience and to facilitate traffic management.
(a) support payment of parking fees through multiple electronic payment
means at the meter;
(b) support remote payment of parking fees through mobile applications (i.e.
parking meter mobile applications); and
(c) be equipped with vehicle occupancy sensors to detect whether a parking
space is occupied, and provide (i) real-time information to assist
motorists in finding vacant parking spaces through parking meter mobile
applications and website, as well as (ii) real-time information on metered
parking spaces being occupied but without payment of parking fees to
the Police through another mobile applications exclusively use by the
Police for enforcement reference.
7.2 The new generation of parking meters will form a computer system where
all individual units, including on-street parking meters, card readers fitted
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 5
into the meters, parking meter mobile applications, vehicle occupancy
sensors and the backend central system, are integrated through wireless
networks. Making reference to the prevailing arrangements in some
overseas cities, the Government plans to adopt an one-stop approach for the
procurement so as to ensure sustainable and seamless integration, with proper
management and maintenance services upon the installation of the new
parking meter system. The items to be procured include the followings:
(i) hardware of the parking meter system;
(ii) throughout the whole serviceable life of the System, software licences
for the parking meter system;
(iii) engineering services for system implementation including design,
supply, delivery, installation, testing, commissioning, documentation,
training and other related services;
(iv) throughout the whole serviceable life of the System, management
services for the parking meter system, including collecting parking fees
from the “Clearing Service Providers” (please refer to para. 7.5 below)
on behalf of the Government, continuously updating the software to meet
the latest security requirements of different modes of electronic
payment, and developing and continuously updating the parking meter
mobile applications having regard to the latest market situation; and
(v) throughout the whole serviceable life of the System, maintenance service
for the parking meter system.
7.3 The scope of the project includes the provision of a total solution for the
design, supply, delivery, installation, testing, commissioning, documentation,
training, MOM and other related services for the System. To encourage
competition and have better risk management, the Government plans to
engage two (2) PMOM service providers to supply the System and carry
out the subsequent MOM services for urban area (i.e. Kowloon and Hong
Kong Island) and the New Territories respectively throughout the whole
serviceable life of the System. Each service provider would be
responsible for around 6,150 parking meters (tentative figure only). Key
obligations of the PMOM service providers include :
(a) provision of hardware of the parking meter system;
(b) provision of software licences for the parking meter system;
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 6
(c) management and operation of the parking meter system and the associated
equipment/ “parking meter mobile application”;
(d) retrieval, management and maintenance of the data from the parking
meters, the associated equipment and “parking meter mobile application”
through wireless communication network;
(e) uploading/ downloading and reconciliation of the parking transaction data
and information to/from the parking meters and the Clearing Service
Providers, and collecting parking revenue from the Clearing Service
Providers on behalf of the Government;
(f) updating the software to meet the latest security requirements of different
modes of electronic payment, and developing and continuously updating
the “parking meter mobile application” having regard to the latest market
situation;
(g) provision of maintenance service for the parking meter system;
(h) temporary suspension and resumption, cancellation and addition of
metered parking spaces; and
(i) routine inspection, repairing, maintenance and replacement of the
deformed traffic signs in relation to metered parking spaces.
7.4 In view of the relatively long service period for the MOM section, the PMOM
service providers may need to possess a Company Registration in Hong
Kong under the Companies Ordinance (Cap. 622) and set up a local office
for providing the services.
7.5 In order to support payment of parking fees through multiple means
commonly available in Hong Kong, the Government plans to engage at most
three (3) Clearing Service Providers through another service procurement
exercise for providing clearing services in respect of parking fees after the
commencement of the PMOM contracts. The payment means suggested by
the Clearing Service Providers will be adopted for the payment of parking
fees in respect of the new generation of parking meters. Each Clearing
Service Providers may propose multiple payment means. In other words, the
payment means to be offered by the System might only be available at
the system design stage (i.e. after commencement of the PMOM contracts).
You may refer to the website of Hong Kong Monetary Authority below for a
list of Stored Value Facilities (SVF) and Retail Payment System (PRS) in
Hon Kong for reference.
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 7
http://www.hkma.gov.hk/eng/key-functions/international-financial-
centre/regulatory-regime-for-svf-and-rps/
7.6 Subject to the payment means offered by the engaged Clearing Service
Providers, the System provided by PMOM service providers need to accept
payment of parking fees by multiple means as follows:
(a) payment of parking fees through a common card reader which accepts
contactless payments, such as contactless stored value cards, contactless
credit cards or mobile electronic wallets; and / or
(b) payment of parking fees through merchant-presented dynamic QR
code displayed on the parking meter and the associated mobile
applications operated by the Clearing Service Providers; and
(c) to accept remote payment of parking fees via the parking meter mobile
application.
8 Key Project Requirement - Procurement Section
8.1 General Requirement
8.1.1 In the procurement section, in additional to the hardware and software
(including appropriate and sufficient licenses) of the System, system
design and development works, modification of the system to tailor-
made for Hong Kong environment and specific requirement,
coordination with other parties (such as another PMOM Service
Provider, Clearing Service Providers, other Government parties, etc.),
system integration with other platforms, all type approval application
and coordination for the accepting payment means, changeover,
installation and testing and commissioning carried out in phases shall
be provided.
8.1.2 All software of the New Generation of Parking Meter System,
including but not limited to, firmware of the Electronic Parking Meter
(“EPM”), management software of the Central Computer System
(“CCS”) and Remote Auditing Unit (“RAU”), shall support a wide
range of programmable features and allow high degree of
customization to meet the operation and normal practice in Hong Kong.
8.1.3 All hardware installed on-street, including but not limited to, the EPMs
and Vehicle Occupancy Sensors (VOSs), shall be designed and
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 8
customized to suit Hong Kong landscape and environmental condition.
The Government may request modification on the appearance and
housing of the equipment from time to time during the design stage.
8.1.4 Since the System would handle transaction involving sensitive
payment card (e.g. credit card) information, all System component
including all hardware, software and all communication networks shall
be set up to meet all compliance requirement and specification, which
may update from time to time, as required by corresponding authorities
(e.g. PCI Data Security Standard, EMV Certification, etc.). Type
approval, if any, shall be obtained. The PMOM Service Providers shall
ensure the supplied System meet all these compliance requirement and
specification throughout the whole service period.
8.2 Key Functional Requirement of the System
8.2.1 The System shall consists of the following sub-systems:
(i) Dual-bay Electronic Parking Meters (EPM);
(ii) Vehicle Occupancy Sensors (VOS);
(iii) Central Computer System (CCS);
(iv) Remote Auditing Unit (RAU);
(v) Parking Meter Mobile Application (PMMA);
(vi) Police Enforcement Mobile Application (PEMA); and
(vii) Wireless Communication Network (WCN).
8.2.2 Dual-bay Electronic Parking Meters
8.2.2.1 Each Dual-bay Electronic Parking Meter shall be designed for
controlling maximum two nearby parking space and accepting
cash-less electronic payment means under an unattended
environment.
8.2.2.2 Each Dual-bay Electronic Parking Meter shall consists of the
following:
(i) Housing and user interface;
(ii) Circuit board module with processor and memory;
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 9
(iii) Display panel;
(iv) Contactless reader;
(v) Wireless communication module; and
(vi) Battery and solar panel.
8.2.2.3 The EPM shall be able to accept multiple electronic payment
means including both online and offline transaction. While the
exact payment means to be adopted are subject to the
Government’s instruction during the system design stage, the
EPM shall be capable of accepting payment means including
but not limited to contactless payment card, Near Field
Communication (NFC) payment, payment means utilizing
QR code technology and payment from PMMA.
8.2.2.4 To accept payment means utilizing QR code technology, only
dynamic QR codes presented on the display panel of the EPM
is acceptable.
8.2.2.5 The EPM shall be equipped with one contactless reader
meeting the following specifications and requirements for
receiving contactless payment.
(i) ISO 14443 Identification Card – Contactless Integrated
Circuit Cards – Proximity Cards;
(ii) ISO 18092 Near Field Communication (NFC) Interface
and Protocol;
(iii) Certified with EMVCo;
(iv) Cerified with PCI Data Security Standard (PCI DSS);
(v) Certified with and full compatible with Octopus Card;
and
(vi) Support secure authentication for smart card and
contactless card payments by means of Secure Access
Module (SAM) Slots (ISO 7816) or integrated circuit
design of the contactless reader.
However, the housing of the EPM shall support installation of
maximum two contactless reader for future expansion.
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 10
8.2.2.6 All transaction records, whether successful or not, shall be
synchronized to CCS immediately after processing at the
meter through the build-in wireless communication module.
The vehicle presence data obtained from the VOS shall also
be transmitted through the wireless communication module of
the corresponding EPM.
8.2.2.7 The EPM shall be able to operation independently and possess
sufficient internal non-volatile memory to store at least seven
(7) days of transaction records in case there is communication
failure with the CCS.
8.2.2.8 The EPM shall be operated by rechargeable batteries as the
main power source with support from build-in solar panel.
8.2.2.9 The EPM shall have LED indicators of different colours to
report the meter status (i.e. out of order, low battery) and the
payment status of the corresponding parking spaces.
8.2.2.10 The EPM housing shall be designed to suit Hong Kong
landscape and shall have a footprint not more than 380mm x
300mm and to be installed on existing parking meter poles
without the need for installation of new parking meter poles.
However, the PMOM Service Providers may be required to
supply and install new meter pole (i) if the condition of the
existing pole is not suitable for meter installation and (ii) for
new parking spaces as assigned by the Government.
8.2.2.11 To enable payment by PMMA and remote top up of parking
time, the EPM shall provide a means for motorists to set up a
time-limited pairing between a specific parking meter and
their PMMA user account at the parking space. This time-
limited pairing shall allow the motorists to remote top up
his/her parking time and purchase up to a total of two sessions
of “longest parking period”.
8.2.2.12 The EPM shall support at least the following programmable
features:
(i) Standard Parking Rate:
(a) adjustable “Unit Time Increment Rate” (e.g. from 1
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 11
minute to 24 hours) with each increment of one
minute;
(b) adjustable “Unit Parking Rate” (e.g. from 10 cents
to 99 dollars) with each increment of 10 cents
(c) adjustable “Longest Parking Period” (e.g. from 15
minutes to 99 hours) with each increment of one
minute;
(ii) Progressive Rate which allows the EPM to change the
parking rate based on how much time has been purchased
(e.g. at least two progressive rates can be set within the
time limit)
(iii) Multiple “Time of Day” operation sessions (e.g. at least
four time segments with different standard rates)
(iv) “Day of Week” operation
(v) Adjustable “Mode of Operation” (e.g. dual-bay, single
bay operation)
(vi) Adjustable “Status of Parking Space” (e.g. no parking,
free parking, suspension and normal parking)
(vii) Adjustable “Grace Period” (e.g. from 0 to 30 minutes in
one minute increment)
(viii)Adjustable “Time out” between user operation steps (e.g.
from 0 to 30 seconds in one second interval)
(ix) Encryption key download/ selection (e.g. downloading
encryption key pairs from CCS for data encryption at
EPM)
(x) Application of encryption technology acceptable by
“Clearing Service Providers”
8.2.2.13 The EPM shall also support display of scrolling government
message which would be updated from time to time and varied
with the location of the EPM.
8.2.2.14 There shall be a “reset/cancel” button on the EPM to allow
motorists to immediately exit between operation steps in case
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 12
of incorrect entry.
8.2.2.15 The EPM shall also be equipped with built-in EPM condition
sensors, e.g. tilt, temperature, battery or buzzer alarm, to
facilitate remote monitoring of EPM conditions by CCS, and
prompt alert to maintenance staff.
8.2.3 Vehicle Occupancy Sensors
8.2.3.1 The VOS shall be installed to detect vehicle presence
information for all metered parking spaces. The VOS shall be
designed to detect variety types of vehicle commonly exist in
Hong Kong.
8.2.3.2 The VOS shall be able to detect the following three (3)
components for each parking space:
(i) arrival of vehicle;
(ii) duration of stay of vehicle; and
(iii) departure of vehicle.
8.2.3.3 The VOS shall have at least 95% accuracy with detection
delay time less than thirty (30) seconds for all three (3)
components specified in para. 8.2.3.2 above.
8.2.3.4 The VOS shall be either installed on the pole of the EPM,
inside EPM or in-ground at the parking space. It shall be
powered by the EPM or by internal battery. If the VOS is
powered by internal battery, the battery shall support the VOS
continuous operation for at least five (5) years without battery
replacement or charging.
8.2.3.5 All information from the VOS, including but not limited to,
vehicle presence information, health status of individual VOS,
shall be transmitted via the Wireless Communication Module
of the corresponding EPM at the concerned parking space to
the CCS immediately after an event is detected.
8.2.3.6 To ensure the proposed VOS could operate in Hong Kong
environment and meet the required accuracy, several rounds
of pre-test in control and on-street environment would be
conducted in design stage. The VOS shall first obtain type
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 13
approval from the Government in the pre-test before it could
be deployed for the System.
8.2.4 Central Computer System (CCS)
8.2.4.1 The CCS shall oversee the operation of the entire New
Generation of Parking Meter System. It shall mainly be
responsible for coordination of system daily activities,
modifying tariff setting, monitoring of health status of various
system components and all EPMs, generation of vital key(s)
for the System, identification of possible reconciliation
discrepancies from Clearing Service Providers) and data
collected from EPMs, detecting possible occurrence of invalid
transactions, comprehensive and efficient financial report
generation, comprehensive and efficient statistical report
generation, data logging, system fault monitoring, etc.
8.2.4.2 The CCS shall consists of the following:
(i) Central Processing Unit;
(ii) Central Database Unit;
(iii) EPM Data Communication Unit;
(iv) Clearing Institution Communication Unit;
(v) Printer;
(vi) Data Backup System; and
(vii) Uninterruptable Power Supply (UPS).
8.2.4.3 The EPM Data Communication Unit shall be responsible for
the data communication with the EPMs.
8.2.4.4 The Clearing Institution Communication Unit shall be
responsible for the data transfer between the Clearing Service
Providers and the CCS. It shall be designed to exchange
encrypted data with Clearing Service Providers in a secure
and accurate manner.
8.2.4.5 The CCS shall be designed to perform at least the following
functions with 7x24 operation hours:
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 14
(i) data exchange with EPMs;
(ii) data exchange with VOS via EPMs;
(iii) data exchange with Clearing Service Providers;
(iv) data exchange with PMMA and other 3rd party mobile
applications of TD;
(v) data exchange with PEMA;
(vi) transformation of collected revenue data from EPM to
uploading data format which is acceptable to the
Clearing Service Providers;
(vii) transformation of downloaded blacklist card data from
the Clearing Service Providers and operational data to
compatible downloading format of EPM when
required;
(viii) comparing revenue reports generated by the Clearing
Service Providers with the original revenue data
collected by the EPM, and generate necessary
exceptional report;
(ix) generation of revenue reports and necessary
exceptional report;
(x) verification of the truthfulness of any records received;
(xi) routine operation and management of the System;
(xii) remote auto-diagnosis and configuration of the proper
functioning of the EPMs and VOS (including auto-
resynchronise the clock of the EPMs, suspension of a
EPM, etc);
(xiii) instruction pushing to display scrolling government
message at individual EPMs;
(xiv) inventory control of EPMs;
(xv) financial control and audit of revenue;
(xvi) reprogramming of the programmable features of the
System;
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 15
(xvii) health status monitoring of the System;
(xviii) statistical analysis for strategic management;
(xix) fraud prevention, detection and containment;
(xx) data interrogation to answer queries;
(xxi) generation of comprehensive and efficient reports up
to the satisfaction of the Government for operation,
management, maintenance and auditing purposes as
required;
(xxii) remote auditing of system data, system activities plus
generation of efficient management report in
additional to on site activities as required;
(xxiii) generation and safe keeping of vital key(s) as required;
and;
(xxiv) dissemination of vehicle presence information to
various external platforms.
8.2.4.6 The CCS shall allow the RAU connect remotely to the System
without restriction and access and download the stored data.
Usage of the System and all ancillary equipment shall be
password and key protected to prevent break in or abuse by
unauthorized users. The classification of the user levels will
be determined by the Government.
8.2.4.7 The CCS shall be installed at the office of PMOM Service
Providers located in Hong Kong.
8.2.4.8 The CCS shall be designed to handle the simultaneous request
and status update from all EPMs and other key components of
the System with minimal and acceptable delay.
8.2.4.9 The CCS shall be designed to support redundant configuration
and withstand cyber-attacks.
8.2.5 Remote Auditing Unit (RAU)
8.2.5.1 The RAU shall be installed at TD’s office and operated by
TD’s officer. It shall be designed to audit the truthfulness of a
record or a group of records obtained and stored in CCS.
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 16
8.2.5.2 The RAU shall be equipped with scheduled data download
facilities such that scheduled download of selected data could
be carried out automatically.
8.2.5.3 The RAU shall be able to operate independently and shall be
able to retain all its function and continue to perform the
required auditing function with the stored data independently
even there is any system breakdown in CCS or the
communication network.
8.2.5.4 The downloading process shall be performed via user friendly
interface such that the operator could select the required data
by configuring different parameter such as time period, type
of data, etc.
8.2.6 Parking Meter Mobile Application
8.2.6.1 The PMMA shall be designed to facilitate motorists to procure
parking time (offering multiple payment means) and settle
parking fee using their mobile devices and to disseminate
vehicle presence information to the motorists.
8.2.6.2 The vehicle presence information shall be displayed in a
geographic format with continuous zoom layers up to
individual parking spaces.
8.2.6.3 The PMMA shall be compatible in operation system including
at least iOS and Android. Continuous update to cater for the
updates in corresponding mobile operation system shall be
provided throughout the service period.
8.2.6.4 While there would be two PMOM Service Providers, the
Government plans to maintain only one mobile application to
align the user experience by providing a portal mobile
application to interface with the two (2) PMMA provided by
two(2) PMOM service providers. The PMOM service
providers may need to liaise with corresponding Government
Parties and the other PMOM service provider for the
integration.
8.2.6.5 Motorists shall first register a user account before using
PMMA. When a motorist parks his car at the on-street parking
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 17
space, he is required to set up a connection linking his PMMA
account with the associated parking meter on site first. First
(1st) parking payment can be either be physically payment on
site or by means of PMMA. The connection link will be
valid for maximum two sessions of “longest parking period”
specific to the individual EPM. During the valid period,
motorist can remotely top up the parking meter via the PMMA.
The procured parking time shall be reflected accurately at the
parking meter upon successful completion of the procurement
process. Upon expiry of the validity, the connection link will
become invalid and the user will be required to be physically
present at the EPM to reset the connection link with the
parking meter. Text message(s) shall be sent to notify the
user, at a pre-defined interval, as reminder to motorist before
the parking session expires. Text message shall be also sent to
notify user that the connection link has become invalid upon
expiry of the validity of the link.
8.2.7 Police Enforcement Mobile Application
8.2.7.1 The PEMA shall be solely used by HKPF for providing
information on metered parking spaces being occupied but
without payment of parking fees for enforcement reference.
8.2.7.2 The PEMA shall be compatible in operation system including
at least iOS and Android. Continuous update to cater for the
updates in corresponding mobile operation system shall be
provided throughout the service period.
8.2.7.3 The information provided to PEMA shall be displayed in a
geographic format with continuous zoom layers up to
individual parking spaces.
8.2.7.4 Payment record for each parking spaces and corresponding
vehicle presence information shall be correlated in CCS. This
correlated data shall be accessible by Police officers in real-
time to facilitate their enforcement activities on-site.
8.2.7.5 It is preferable if the PEMA could directly communicate with
individual EPM for capturing the EPM ID number with time
stamp to minimize manual recording for the police.
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 18
8.2.8 Wireless Communication Network
8.2.8.1 Since majority of the key components of the System shall be
linked and be able to communicate in real-time wirelessly. A
reliable, stable wireless communication network shall be
provided to cover all metered parking spaces across the
territory throughout the service period.
8.2.8.2 To ensure the coverage and stability of the wireless network,
site survey with field strength testing shall be conducted
during system design stage. Test records shall be provided
to ensure the network performance.
8.3 Other Requirements
8.3.1 Parking Meter Prototype – Prototype(s) of the proposed parking meter
shall be provided for the Government comment during implementation
period before manufacturing.
8.3.2 Testing and Commissioning – factory acceptance tests, user acceptance
tests and site acceptance test shall be carried out before system
acceptance during changeover or new installation on-site. All tests
shall be conducted by PMOM service providers and witnessed by the
representatives of TD and EMSD. Further, at least four weeks
reliability test after acceptance of the system shall be provided.
Detailed performance tests to verify the system performance shall be
proposed.
8.3.3 It is estimated that the changeover of the existing 9,800 EPMs would
be conducted by phases within a period of 18 to 24 months. Frontline
staff resources and equipment storage facilities shall be provided
during the changeover period as according to the changeover schedule
to be agreed by the Government.
8.3.4 Training – trainings for operators and trainings to enforcement parties
shall be provided in English and Chinese;
8.3.5 Detailed documentation including design proposal, equipment
submission, installation proposals, project programme, method
statements, safety plans, risk assessments, progress reports, operation
and maintenance manuals, as-built drawings, payment workflow, etc.
shall be provided in English.
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 19
8.3.6 Spare Parts – adequate spare parts should be kept throughout the whole
service period for proper maintenance of the system according to the
Minimum Performance Standards to be stipulated by the Government.
8.4 Implementation Schedule
8.4.1 It’s Government’s plan to engage two PMOM service providers by end
2018 with a view to start the replacement of the existing parking meters
by the new generation of parking meters by phases from 2019-20..
9 Key Project Requirement - MOM Section
9.1 Apart from providing the key obligations mentioned in para. 7.3 above, the
PMOM Service Providers shall comply with the Minimum Performance
Standards set out by the Government for MOM tasks, including but not
limited to the following key aspects:
(i) providing the EPM revenue collection service;
(ii) providing the EPM revenue clearing service with the Clearing Service
Providers appointed by the Government from time to time;
(iii) providing the EPM maintenance service;
(iv) providing local telephone hotline system for receiving and registering
telephone complaints/enquiries/suggestions on the System;
(v) carrying out suspension, resumption, cancellation, reinstatement as
well as addition of metered parking spaces in accordance with TD’s
instructions;
(vi) carrying out regular inspections on metered parking spaces and make
necessary referrals to relevant parties upon observing irregularities;
(vii) carrying out regular software/firmware enhancements/upgrade to
comply with security requirements in association with payment
means, and to meet enhanced or improved operation requirements;
(viii) providing mobile network service at its own cost to support the
operation of EPM system;
(ix) providing necessary support for meter changeover; and
(x) providing necessary support for no more than four changes of the
Clearing Service Providers and the associated payment means as per
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 20
the directives of the Government throughout the whole service period,
including necessary hardware and software modification, and
association certifications i.
Minimum Performance Standards
Tasks Performance Standards
(a) Frequency of retrieval of all data, maintenance
and operation and log (including revenue)
from each EPM
At least once (1) every day
(b) Frequency updating the real-time parking
space occupancy information & information
on occupied parking space without payment of
parking fees
At least once (1) every
five minutes or shorter
(c) Uploading of EPM revenue to Clearing
Institutions
At least once (1) every day
(d) Downloading of the latest blacklist to all EPMs To be specified by the
Clearing Service
Providers
(e) Notifying the Clearing Service Providers if
daily settlement report not received or
transaction files failing to upload to the
Clearing Service Providers
At least once (1) every day
(f) Verifying and reconciling information
contained in settlement reports with
transaction data kept in CCS, and in case of
any discrepancy, issue dispute notice to the
Clearing Service Providers
Verify and reconcile every
day
(Time to issue dispute
notice to be specified by
TD/CIs)
(g) Payment schedule to the TD To be specified by TD at
later stage
(h) Availability rate of EPM per month 99%
(i) Frequency of routine inspection, preventive
maintenance and corrective maintenance of all
EPMs, vehicle sensors and metered parking
At least once (1) every
four (4) days
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 21
spaces on site
(j) Taking photographs and recording the location
and meter post number of each suspended
Metered Parking Spaces in relation to road
works along inspection route, no matter
whether or not there are irregularities found
(including normal road works being carried out
at suspended metered parking spaces.)
Every time during
inspection of suspended
metered parking spaces in
relation to road works.
(k) Direct liaison with road works agent when no
road works is found on suspended metered
parking spaces in every 4-day inspection
At least once (1) no later
than the next working day
(l) Direct liaison via phone with road works agent
when works materials are found on metered
parking spaces due for re-opening in every 4-
day inspection or on the day of resumptions of
the suspended parking meters
At most four (4) times no
later than the next working
day
(m) Making of written reports, after direct liaison
with road works agent, to the relevant regional
Traffic Engineering Division of TD with
photos taken on sites for non-compliance cases
found during routine inspection when:
(i) No road works is found on suspended
metered parking spaces;
(ii) Work materials are found on metered
parking spaces due for re-opening on the
day of resumptions of parking spaces;
(iii) No confirmation received from roadworks
contractor three (3) days before the
commencement of roadworks;
(iv) Representative of road works agent does
not arrive on-site 30 minutes before the
approved time of re-opening specified on
the Work Request Form; and
(v) Length and width, road markings and
other specifications of metered parking
spaces found substandard after
roadworks.
Not later than the next
working day
(n) Frequency of routine inspection, preventive
maintenance and corrective maintenance of the
CCS, RAU, PMMA and PEMA
Once (1) every month
(o) Down time at any one (1) EPM/ vehicle sensor Not exceeding three (3)
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 22
for each breakdown hours
(p) Time taken to rectify any fault of the
CCS, RAU
Within twenty-four (24)
hours after the fault is
detected
(q) Time taken to rectify any fault of the Mobile
App
Not exceeding three (3)
hours
(r) Suspension of EPM Within twenty-four (24)
hours upon receiving TD’s
instruction
(s) The time for attending the EPM when
receiving public complaint on malfunctioning
Not exceeding forty-five
(45) minutes
(t) Regular software enhancements to comply
with security requirements in association with
payment means
To be specified by TD at
later stage
(u) Report the event of missing or damaged
EPMs to TD, the Clearing Service Providers
in writing and relevant Police Station in
person
Within twenty-four (24)
hours after the event is
discovered
(v) Arrangement for a replacement of
EPM/vehicle sensor for missing or damaged
EPMs/ vehicle sensors
Within three (3) hours
after the event is
discovered
(w) Completion of repair works for dysfunctional
EPMs/ vehicle sensors, including “low
battery” & “out of order”
Within three (3) hours
after the event is
discovered
(x) To arrange prompt repair of the defective
EPM failing to upload transaction data in
order to avoid any loss of transaction data and
delay in data retrieval
Within three (3) hours
after the event is
discovered
(y) Frequency of re-painting meter posts and
associated traffic aids at the Metered Parking
Spaces, including but not limited to traffic
signs, sign posts and meter posts
To be specified by TD at
later stage
(z) Maintaining and updating a register
containing the records of all readers installed
in EPMs/ vehicle sensors at metered parking
Spaces or other spare parts kept in stock by
the service providers.
Monthly
(aa) Timely completion of Services as instructed by (a) Within fourteen (14)
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 23
TD upon receiving respective Work Request
Form (WRF) from TD via facsimile or internet
for carrying out the following Services:
(a) Installation of new parking meters
(b) Cancellation of metered parking spaces
(c) Suspension of metered parking spaces
(d) Re-instatement of metered parking spaces
days from the date of
issue of the WRF or at
the time stipulated in
the WRF
(b) The preparatory work
shall be performed no
less than twenty-four
(24) hours before the
time of cancellation as
specified in the WRF
(c) The preparatory work
shall be performed no
less than twenty-four
(24) hours before the
time of suspension as
specified in the WRF.
(d) Within twenty-four
(24) hours after the
expiry of the
suspension period
(bb) Reinstatement of damaged, misplaced or
missing signs and sign posts or meter posts
Within twenty-four (24)
hours upon discovery of
the incident
10 Proposal (To be submitted by respondent)
In consideration of the above basic requirement, please let us have your system and
equipment proposal. In particular, please address the following issue in your
proposal for our information and consideration:
10.1 Brief system architecture to achieve the functional requirement of the System.
10.2 Technology description on the following sub-systems and their functions:
10.2.1 Dual-bay Electronic Parking Meters (EPM);
10.2.2 Vehicle Occupancy Sensors (VOS);
10.2.3 Central Computer System (CCS);
10.2.4 Remote Auditing Unit (RAU);
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 24
10.2.5 Parking Meter Mobile Application (PMMA);
10.2.6 Police Enforcement Mobile Application (PEMA); and
10.2.7 Wireless Communication Network (WCN).
10.3 Other innovative measures to integrate the System with smart city initiatives
such as e-enforcement, in-vehicle unit, etc.
10.4 Elaboration on the time limited linking arrangement with the EPM as stated
in para. 8.2.6.5.
10.5 Technology description of the proposed Vehicle Occupancy Sensors (More
than one suggestions are welcome.) in achieving the required accuracy.
10.6 Elaboration on the methodology of developing a contactless reader in
meeting the specification and requirement stated in para. 8.2.2.5 including
type approval arrangement, compliance certification arrangement, and the
estimated lead time required.
10.7 Technology description on displaying dynamic QR code on EPM in outdoor
environment.
10.8 Budgetary Estimation of Your Proposal
Please kindly fill in Appendix II to provide a budgetary estimation of your
proposal. You may feel free to use your own template if necessary, however,
estimation with detailed breakdown is preferable.
10.9 Track records and past experience of similar systems/services provided by
the Respondent
10.9.1 Please kindly fill in Appendix III to V to provide some past project
reference in suppling or providing similar systems or services.
10.10 Any Other Suggestions on Technical Requirements of the Project
10.10.1 Please kindly provide your suggestions (if any) on the technical
requirements of the project in this document in Appendix VI.
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 25
Appendix I – Photo of Existing Parking Meter
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 26
Appendix II – Budgetary Estimation of Your Proposal
(Please use a separate sheet if necessary.)
Section 1 - Procurement Section
Item Description Unit Rate
(in HK$) Quantity
Total Cost
(in HK$)
1
Dual-bay Parking Meter with the following functions and accessories:
- support multiple electronic payment means at meters;
- support remote payment by mobile application;
- battery operated, supported by PV panel(s)
- wireless and real-time communication with backend system
6,150 sets
2 Contactless Reader for Payment 6,150 sets
3
Vehicle Occupancy Sensor with Integration with Parking Meter for 12,300
Parking Spaces
Please specify the quantity
required as refer to your
proposed technology
4 Central Computer System (CCS) 1 set
5 Remote Auditing Unit (RAU) 1 set
6 Type Approval and Certification for various Payment Means 1 lot
7 Subscription Fee for the Wireless Communication Network until Certification of
Defects Liability Period
1 lot
8 Parking Meter Mobile Application (PMMA) 1 lot
9 Police Enforcement Mobile Application (PEMA) 1 lot
10 License Fee for PMMA until Commencement Date of Implementation Stage of
New Parking Meter System (if any)
1 lot
11 License Fee for PEMA until Commencement Date of Implementation Stage of
New Parking Meter System (if any)
1 lot
12 License Fee for Backend Management System until Commencement Date of
Implementation Stage of New Parking Meter System (if any)
1 lot
13 License Fee for Vehicle Occupancy Sensors until Commencement Date of
Implementation Stage of New Parking Meter System (if any)
1 lot
14 Integration Service with Other Government Platforms including Mobile
Application, Website and Open Data Platform
1 lot
15 Delivery 1 lot
16 Changeover and Installation 1 lot
17 Testing and Commissioning 1 lot
18 System Development 1 lot
19 System Customization for Hong Kong 1 lot
20 Project Management Services 1 lot
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 27
21 Training 1 lot
22 Documentation 1 lot
23
Other: (please specify)
The estimated serviceable life of the System: years.
Section 2 - MOM Section
Item Description Annual Charge* (HK$)
1 1st Year after Commencement Date of Implementation Stage of New Parking Meter System
2 2nd Year after Commencement Date of Implementation Stage of New Parking Meter System
3 3rd Year after Commencement Date of Implementation Stage of New Parking Meter System
4 4th Year after Commencement Date of Implementation Stage of New Parking Meter System
5 5th Year after Commencement Date of Implementation Stage of New Parking Meter System
6 6th Year after Commencement Date of Implementation Stage of New Parking Meter System
7 7th Year after Commencement Date of Implementation Stage of New Parking Meter System
8 8th Year after Commencement Date of Implementation Stage of New Parking Meter System
9 9th Year after Commencement Date of Implementation Stage of New Parking Meter System
10 10th Year after Commencement Date of Implementation Stage of New Parking Meter System
* Please mark NA if it is not applicable. If the annual charge for MOM section includes any license fees
of the system, please also provide the breakdown of each license fee.
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 28
Appendix III – Equipment and Service Providers Basic Information
(Please use a separate sheet if necessary.)
Company Name (in
English and Chinese, if
any):
Registered Office/Place of
Business:
Telephone Number:
Email:
Equipment/Services
Suppliers:
Parking Meter System Supplier:
Company Name: ________________________________
Relationship with Respondent:
Mobile Applications Developer:
Company Name: ________________________________
Relationship with Respondent:
Vehicle Sensor Supplier:
Company Name: ________________________________
Relationship with Respondent:
System Integrator:
Company Name: ________________________________
Relationship with Respondent:
MOM Service Provider:
Company Name: ________________________________
Relationship with Respondent:
Other Equipment/Services: (please specify)
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 29
Appendix IV – Completed Contract Experience in the Past 20 Years (On-street Parking Related Contract)
(Please use a separate sheet if necessary.)
No. Company Contract Title Description of Works
Type of Parking Meter
(Single Bay / Dual Bay /
Multi Bay / Pay and
Display / Other: Please
Specify)
No. of
Meter
Type of
Electronic
Payment Means
Main
Contractor
(Yes/No)
Completed
Contract
Value
(in HK$)
Contract Period Project Team
Composition
(preferable to have
supplementary
information on the
qualification and
experience of key
project staff (e.g. CV))
Commencement
Date
Completion
Date
1
2
3
4
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 30
Appendix V – Completed Contract Experience in the Past 20 Years (Sensors, Wireless Network, Mobile Payment Related Contracts)
(Please use a separate sheet if necessary.)
No. Company Contract Title Description of Works Main Contractor
(Yes/No)
Completed
Contract Value
(in HK$)
Contract Period Client:
Contact Name,
Phone & Fax
Numbers,
Email Address
Commencement
Date Completion Date
1
2
3
4
5
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 31
Appendix VI – Any Other Suggestions on Technical Requirements of the Project (if any)*
*Please mark “Nil” if you have no suggestions
New Generation of Parking Meter System and Associated Equipment
for the Government
P. 32
Appendix VII – Register Form for RFI Briefing
(Please use a separate sheet if necessary.)
To Project Division of EMSD
(Attn.: Ms Peggy POON)
Fax: 2873 2154
Request for Information on Project for Procurement cum Management, Operation and
Maintenance (“PMOM”) of New Generation of Parking Meter System and Associated
Equipment for the Transport Department
Briefing
Date: 4 April 2018
Time: 2:30 PM – 3:30 PM (Hong Kong Time)
Venue: Technology Centre (Rm 1036), Electrical and Mechanical Services
Department Headquarters, 3 Kai Shing Street, Kowloon, Hong Kong
Please be confirmed that we will attend the briefing for the RFI on the captioned project.
Company:
Person 1
Name in BLOCK LETTER:
Position in the Company:
Contact Tel. No.: ( )
Email:
Person 2
Name in BLOCK LETTER:
Position in the Company:
Contact Tel. No.: ( )
Email: