REQUEST FOR P SELECTION OF SYSTEM I - National Crime...

Crime & Criminals Tracking Network and Systems Project Haryana Police

Government of Haryana Corrigendum to RFP for Selection of System Integrator Page 1 of 61

E-GOVERNANCE MISSION MODE PROJECT (MMP)

CRIME & CRIMINAL TRACKING NETWORK AND SYSTEMS

(CCTNS)

REQUEST FOR PROPOSAL FOR

SELECTION OF SYSTEM INTEGRATOR

FOR

IMPLEMENTING, COMMISSIONING AND

MAINTAINING CCTNS

IN

HARYANA POLICE

CORRIGENDUM

RELEASED BY:

HARYANA POLICE

GOVERNMENT OF HARYANA



TABLE OF CONTENTS

1 REQUEST FOR PROPOSAL REVISED DATASHEET ................................................................. 3

2 RFP VOLUME I ................................................................................................................................... 4

A. 5.4. SCOPE OF SERVICES - DURING IMPLEMENTATION PHASE ......................................................... 4

B. 5.5. SCOPE OF SERVICES - POST-IMPLEMENTATION PHASE / OPERATE AND MAINTAIN PHASE ......11

C. 6.2. DETAILED IMPLEMENTATION AND ROLL-OUT PLAN ................................................................11

D. ANNEXURE II: SERVICE LEVELS .....................................................................................................11

E. ANNEXURE V .....................................................................................................................................13

F. ANNEXURE XI ....................................................................................................................................45

G. ANNEXURE XIV .............................................................................................................................46

3 RFP VOLUME II ................................................................................................................................47

1. 1.2. BID SUBMISSION INSTRUCTIONS ..................................................................................................47

2. 2.4. PREQUALIFICATION CRITERIA .....................................................................................................47

3. 2.6. TECHNICAL EVALUATION SCORING MATRIX ...............................................................................48

4. 3.6. FAILURE TO AGREE WITH THE TERMS AND CONDITIONS OF THE RFP ..........................................51

2. 4.3. PAYMENT SCHEDULES AND MILESTONES ....................................................................................51

2. SECTION 7, FORMAT FOR BID RESPONSE – COMMERCIAL BID ...........................................................51

4 RFP VOLUME III ...............................................................................................................................58

A. SECTION 2, MASTER SERVICE AGREEMENT ....................................................................................58

B. SCHEDULE VI, PAYMENT SCHEDULE ..............................................................................................58

C. SECTION 4, SERVICE LEVEL AGREEMENT .......................................................................................59

5 ANNEXURE ........................................................................................................................................61



11 RREEQQUUEESSTT FFOORR PPRROOPPOOSSAALL RREEVVIISSEEDD DDAATTAASSHHEEEETT

S. No Information Details

1 Last date, Time (deadline) and Venue for

receipt of proposals in response to RFP

notice

7th March 2011 till 2:00 p.m. at the Office of

IGP Telecommunication, Haryana Police

Headquarter, Sector-6, Panchkula

2 Date, Time and Venue of opening of

Technical proposals received in response

to the RFP notice

7th March 2011, 3:00 p.m. at Gazetted

Officers Mess. Police Complex, Moginand,

Panchkula

3 Place, Time and Date of Technical

Presentations by the bidders

To be intimated Later

4 Place, Time and Date of opening of

Financial proposals received in response

to the RFP notice

To be intimated Later

5 Contact Person for queries Sh. Jagdish Chand

DSP/IT, Haryana Police Headquarters,

Sector -6, Panchkula

[email protected]

Ph: 0172 2587900 to 906, Extn. 199 or 151

6 Addressee and Address at which

proposal in response to RFP notice is to

be submitted:

Director General of Police, Haryana

Haryana Police Headquarters,

Sector-6, Panchkula

Table 1: RFP Datasheet

mailto:[email protected]



22 RRFFPP VVOOLLUUMMEE II

A. 5.4. Scope of Services - During Implementation Phase

5.4.2.3: Preparation of Solution Design, Technical Architecture

1. Point (b), Single Sign On,

Single-Sign On – The Solution should enable single-sign-on so that any user once authenticated

and authorized by system is not required to be re-authorized for completing any of the services in

the same session. For employees of the Haryana Police, the browser based application accessed

on the intranet, through single-sign-on mechanism, will provide access to all the core services

(based on their roles and responsibilities), Help module, Basic and advanced Reporting etc.

Similarly, for external users (Citizens, Hotels, Cyber Cafes, Hospitals, Jails, Transport

Department etc), based on their profile and registration, the system shall enable single-sign on

facility to apply for various services, make payments, submit queries /complaints and check

status of their applications.

Following details added to the clause

EMS should provide Single Sign-On and Web access management across all the modules of

CCTNS solution through a single console. It should work across all modules and should not be

confined to a single module and be open to integrate with new modules as and when required.

Proposed solution should integrate with existing server access control solution at SDC to provide

holistic access management across monitored servers as wells as applications.

2. Point (c), Support for PKI based Authentication and Authorization,

The solution shall support PKI based Authentication and Authorization, in accordance with IT Act

2000, using the Digital Certificates issued by the Registration Authorities (RA). In particular, PKI

based authentication and authorization shall be implemented by the selected Bidder for

officials/employees involved in processing key G2B and G2C services, including issuance of

notices, receipts and approvals.

Following details added to the clause

To ensure integrity and confidentiality, the data collected (both online and offline) at the police

location should be digitally signed and encrypted before it is sent from one location to other /

central data center. Hardware Security module should be integrated with applications at Data

Center in high availability mode and should be able to endure the security and integrity of the

signing key, key management and multifactor authentication to access the key and most



significantly it should be able to enhance the performance of the complete system by offloading

the complete cryptography process to a dedicated appliance. Digital Certificates in addition to the

HSM appliance may be used for further enhancing the security and integrity of the information.

5.4.7: IT Infrastructure at the State Data Center and Disaster Recovery Center

1. Para (7),

State will provide the premises for hosting the solution in State Data Centre as well as the

Disaster Recovery Centre (DRC). The SI is responsible for sizing the hardware to support the

scalability and performance requirements of the solution. The SI shall ensure that the servers and

storage are sized adequately and redundancy is built into the architecture that is required meet

the service levels mentioned in the RFP. SI will be required to have real time replication of the

CCTNS data stored in SDC with the DR Site, as far as possible. Haryana Police may consider a

data loss of maximum (0.5) half hour in case of natural disaster.

Stands amended as

State will provide the premises for hosting the solution in State Data Centre (SDC) at New

Haryana Secretariat, Sector -17, Chandigarh before the commencement of this project. State is

also in the process of finalizing the site for setting up the Disaster Recovery Centre (DRC) for

SDC with Government of India. The SI is responsible for sizing the hardware to support the

scalability and performance requirements of the solution. The SI shall ensure that the servers and

storage are sized adequately and redundancy is built into the architecture that is required meet

the service levels mentioned in the RFP. It is important to mention that solution will be hosted

only at SDC, however its backup would be taken at DRC. SI will be required to carry out Data

Backups of all master and transaction data on this project at the DR Site. Desired RPO <60

minutes for the project. Incremental backups should be taken periodically and sent across to the

Disaster Recovery Site.

2. Para (19), Indicative Bill of Material also reflected in Section 6, Vol.II and Annexure E: Bill of

Material, Vol.III of this RFP, is revised as

Indicative Hardware Requirements

Police Stations - 270 in number Indicative Quantity

# (units)

Desktops at Police Stations

Desktop with pre-loaded latest version of Microsoft Windows 7 1080



Professional or higher OS– 4 at each location

Desktop Virtualization Mode1l at Police Stations

1 Set each comprising of 4 TFT Screens, four keyboards, four optical

mouse, and one CPU with additional one more CPU as backup and

associated h/w & s/w for desktop virtualization with pre-loaded latest

version of Microsoft Windows 7 Professional or higher OS

270

Other Hardware

Desktops with pre-loaded latest version of Microsoft Windows 7

Professional or higher OS

656

HDD 320 GB or higher 270

Multi-Function Laser (Print/Scan/Copy) 376

SNMP based 3KVA UPS for 120min backup 376

2KVA/ 5KVA Generator Set 270

16-Port L2 Switch2 130

24-Port L3 Switch 2

Digital Camera 270

Electronic Pen 270

Duplex Laser Printer (Black/ White) 310

600 VA UPS with 60 Min backup 332

Hardware for SDC and DR

Servers 9

SAN Storage 2

SAN Management Software As required

SAN Switch 4

Tape Library 2

1 Haryana Police reserves the right to adopt either model of Desktops deployment at Police Stations.

2 Specifications of 24 Port Switch is to be considered here.



Backup Software 2

KVM Switches 2

Server Load Balancer 2

RDBMS Licenses (full use and perpetual licenses for 2 Database servers) Number to be

proposed based on

the technology stack

adopted

CAL License of Enterprise Management System (EMS) for Police

Department equipments considering the expansion of atleast 20-25% in

near future

Total number of

network based

component as per

model (Desktop or

Virtualization model)

Server Operating Systems 9

Router using separate IP scheme to terminate aggregated bandwidth

from SWAN and VPN over broadband network.

1

Appliance based Hardware Security Module (HSM) for PKI Security and

Encryption.

2

24 Port L3 Switch to connect the IT Infrastructure of Haryana Police

inside the SDC

2

Civil Works No. of Locations

Flooring 270

Wall Finishing and Painting 270

Roller Blinds 270

Ceiling Mounted Light fixtures 270

4 mm thick Glass for door renovation 270

Split Type AC 270

Workstations with allied furniture 270

Cabinets (48 Sq. Ft. Approx of 1.8 ft. depth) 270

Creation of LAN (structured cabling with creation of LAN nodes,

laying CAT-6 UTP cables, patch panels, cable crimping, installing

RJ-45, etc.)

No. of Locations



Police Stations (approx. no. of nodes 6 per location) 100

Sub-Division Offices (approx. no. of nodes 6 per location) 60

District Head Offices (approx. no. of nodes 12 per location) 10

Commissionerates (approx. no. of nodes 25 per location) 2

Range Headquarters (approx. no. of nodes 5 per location) 4

SCRB (approx. no. of nodes 5 per location) 1

Police Headquarters (approx. no. of nodes 50 per location) 1

Note:

These are only indicative numbers of material desired for the implementation of this

project. Department reserves the right to increase or decrease the quantity of material at

any time during the currency of the project to any extent and department shall make

payments for each component on actual number provided by SI.

SI shall be responsible for proposing other hardware/ software components as part of

their Bill of Material for the successful implementation of this project

5.4.14: Insurance

1. Para (1),

The successful bidder shall insure the entire hardware infrastructure deployed at all locations for

the entire duration of the contract against theft, vandalism, and fire and lightening. In case of any

such event, the vendor will be required to take remedial actions within the timelines defined in the

SLAs in this RFP.

Stands amended as

The successful bidder shall insure the entire hardware infrastructure procured, supplied and

commissioned at all the locations till Go-Live of Complete CCTNS Solution against theft,

vandalism, fire and lightening. In case of any such event, the vendor will be required to take

remedial actions within the timelines defined in the SLAs in this RFP.

Implement GIS and GPS based systems

1. Following is added to the Scope of Services – During Implementation:



System Integrator shall be required to implement the additional two modules tightly integrated

with the envisaged CCTNS application. As part of implementing GIS and GPS, SI will create/

provide latest (updated atleast by 01.01.2011) Digital Maps of all the Districts of Haryana at a

scale of 1:5000 or better for crime mapping, pin mapping, hot spot mapping etc. Some of the

features / layers the map shall cover are listed below:

i. State Boundary

ii. District Boundary

iii. Tehsil Boundary

iv. Range Boundary

v. Location of Police HQs, Police Commissionerates and District HQs

vi. Location of Cities, Towns, Villages

vii. Location of Important Landmarks, Buildings, etc.

viii. Road Network

ix. Railway Network

x. Police Stations with their jurisdiction area

xi. Police Sub-Divisions with their jurisdiction area

xii. Police Commissionerate/ District Office with their jurisdiction area

xiii. Police Range Office with their jurisdiction area

For each of the above features/ layers a set of detailed attributes must be defined by SI in

consultation with Haryana Police which shall become the basis for further analysis, reports etc.

For CAD (Computer Aided Dispatch) the city level map shall be created at a scale of 1:2000 so

as to locate the unit level information and street / sub street network. Even GPS module will also

be created by SI and need to have a scale of 1:2000.

The digital maps to be prepared by the bidder shall allow the following features, but not

limiting to:

Geo-fencing of digital map: Additional layers of important places naka points, barriers etc. will

be added to the digital map as per requirement of Haryana Police. Geo-fencing of various

districts, police stations, area of PCR‘s, riders etc. will be done by the Bidder. Any vehicle

deployed in a particular area will be shown in red colour when it moves out of its jurisdiction. The

history of period of time for which vehicle remained will also be maintained.

Search for a Crime: Police person should be able to select a FIR no. and search for the crime

with details on the map. The crime location will be marked with a symbol (For e.g star, square) on

the map. Respective details (Name of the accused, nick name, photo) will be shown on the map

tip.



Pin Mapping: Based on Search criterion (like District, Police station, Crime type, From and To

date) the corresponding Pins (colour coded for crime type like Red – Robbery, Green -

Kidnapping) will be marked on map. Corresponding pie charts should be displayed. (giving details

of the crime distribution for a Police station/ District should be displayed. )

Count Mapping: Based on search criteria (like District, Crime count more than, From and To

date) the selected police station with the respective count will be displayed with the Police station

name on the map. Corresponding Bar charts should be displayed which shows Police Station

wise Crime count distribution based on selected criteria.

FIR Status: Based on the search criterion (District, From and To date) the FIR status (Open/

close) will be displayed on the map tip (moving cursor over the police station area).

Corresponding Bar charts should be displayed which shows Police Station wise FIR count

(Open/Closed).

Suspect Analysis: The search criteria (Nickname, Crime Type, Police station) with map will

appear on the page. Based on the search criteria filtered suspect list with name, photo and basic

details will appear. Clicking on the suspect link his previous history of crime records would be

displayed on the map (with symbols) with brief details about every crime on map tip.

Colour scheme for various vehicles: Various groups of vehicles fitted with GPS devices like

PCR‘s, SHO‘s vehicles, GO‘s vehicles, riders, patrol vehicles etc. should be shown in different

colour. The vehicle will be represented by a circle and number should be given to different vehicle

in various groups. The outer circle of the ring representing vehicle should be given a dynamic

feature to show standing, moving and out of use vehicles in different colour.

Pictorial Representation Of Call: The location of the caller will be depicted on digital map

through a blanking symbol of telephone, radiating waves outside on the digital map so that call

takers can immediately identify the entire caller on the digital map simultaneously. The address

area of police stations and districts should be automatically filled up if available in the archives so

that call taker can give maximum time to the incident for the purpose of the caller.

Depiction Of Vehicles On Digital Map: All the vehicles fitted with GPS should be shown on the

digital map at any time given to the caller of the vehicle should depict. The engagement of vehicle

and whether they are within their jurisdiction or somewhere else so that it is easy for the call taker

to keep control over the vehicle and to depute nearest and free vehicle to attend an incident.

SI would be completely responsible for successfully implementing the GIS and GPS based

systems as per the requirements of Haryana Police.

Note: The aforementioned details are only indicative and the exact details for implementation of

GIS and GPS based systems in Haryana Police would emerge out of the Detailed System Study

by the SI as part of the scope of work under this RFP



B. 5.5. Scope of Services - Post-Implementation Phase / Operate and

Maintain Phase

Handholding Support, As part of Warranty Services,

1. Point (9),

In case any hard disk drive of any server, SAN, or client machine is replaced during warranty /

AMC the unserviceable HDD will be property of Haryana Police and will not be returned to SI.

Stands amended as

In case any hard disk drive of any server, SAN, or client machine is replaced during warranty /

AMC the unserviceable HDD will be property of Haryana Police and may be returned to SI on

only after wiping it clean at the physical level with a pre-decided hex value. In case wiping is not

possible, HDD shall not be returned to SIs

C. 6.2. Detailed Implementation and Roll-out Plan

1. Para (2),

One of the important factors that would determine the success of the CCTNS implementation in

the Haryana Police is the continuous availability of domain experts to the implementation team

which would be selected with the approval of Haryana Police. SI shall put together a team of

domain experts with a minimum of 10 years of experience in the Police Department who will work

on this project on a full time basis during the entire duration of the project.

Stands amended as

One of the important factors that would determine the success of the CCTNS implementation in

the Haryana Police is the continuous availability of domain expert to the implementation team

which would be selected with the approval of Haryana Police. Bidder shall provide a 4 member

panel of Domain Experts in their Technical Bid. Haryana Police may interview the domain experts

at the time of technical evaluation for awarding marks against the respective criterion.

D. Annexure II: Service Levels

3. Interpretations



1. Point (a),

The business hours are 8:30AM to 4:30PM on all working days (Mon-Sat) excluding Public

Holidays or any other Holidays observed by the Haryana Police. The SI however recognizes the

fact that the Haryana Police offices will require to work beyond the business hours on need basis.

Stands amended as

The business hours are 0700 hrs to 2300 hrs on all working days (Mon-Sat) excluding Public



2. Point (c),

18X7 shall mean hours between 06:00AM -12.00 midnight on all days of the week.

Stands amended as

16X6 shall mean hours between 0700 hrs to 2300 hrs on working days

3. Section: Post Implementation Phase SLAs

Service Level

Description

Measurement

Infrastructure

Availability

RTO shall be less than or equal to six (6) hours.

Severity of Violation: High

Each instance of non-meeting this service level will be treated as one

(1) violation.

Infrastructure

Availability

RPO (zero data loss in case of failure of Primary DC) should be zero

minutes


Each instance of non-meeting this service level will be treated as two

(2) violations.

Stands amended as

Service Level

Description

Measurement



Infrastructure

Availability

RPO should be < 60 minutes



(2) violations.

E. Annexure V

Revised Indicative Technical Specifications also reflected in Annexure E: Bill of Material,

Vol.III of this RFP

A. Minimum Technical Specifications Requirement at State Data Center & Disaster

Recovery Site

1. Enterprise Management and Monitoring Solution (EMS)

Haryana State has procured and is currently running a comprehensive Enterprise Management

Solution for its SDC and at its State NOC respectively, which addresses the following areas:

Network management comprising of Fault and root cause analysis solutions

Performance monitoring for network and Servers

Application Performance & Traffic Monitoring

Host level security for servers

Trouble ticketing system

As part of implementing the monitoring tool for this project, SI is required to procure full use CAL

licenses of the existing EMS with Haryana State for this project from the OEM. SI shall be

responsible for configuring and integrating the Haryana Police sites on the existing EMS. SI shall

be required to provide all the necessary hardware/ software to meet the below mentioned

indicative requirements from EMS.

Basic Requirements

1. Solution should be inclusive with hardware, OS, patches, etc.

2. Solution should provide for future scalability of the whole system without major

architectural changes.

3. Should be SNMP v1, v2, v3 and MIB-II compliant.

4. Filtering of events should be possible, with advance sort option based on components,

type of message, time etc.

5. Should support Web / Administration Interface.

6. Should provide compatibility to standard RDBMS.

7. Solution should be open, distributed, and scalable and open to third party integration.



8. Should provide fault and performance management for multi-vendor TCP/IP networks.

Security

1. Should be able to provide secured windows based consoles / secured web-based

consoles for accessibility to EMS.

2. Should have web browser interface with user name and Password Authentication.

3. Administrator/ Manager should have privilege to create/modify/delete user.

Polling Cycle

1. Support discriminated polling

2. Should be able to update device configuration changes such as re-indexing of ports

Fault Management

1. Should be able to get fault information in real time and present the same in alarm

window with description, affected component, time stamp etc.

2. Should be able to get fault information from heterogeneous devices — routers, switches,

servers etc.

3. Event related to servers should go to a common enterprise event console where a set of

automated tasks can be defined based on the policy.

4. Should have ability to correlate events across the entire infrastructure components of

DC/DR.

5. Should support automatic event correlation in order to reduce events occurring in

DC/DR.

6. Should support advanced filtering to eliminate extraneous data / alarms in Web browser

and GUI.

7. Should be configurable to suppress events for key systems/devices that are down for

routine maintenance or planned outage.

8. Should be able to monitor on user-defined thresholds for warning/ critical states and

escalate events to event console of enterprise management system.

9. Should provide out of the box root cause analysis with multiple root cause algorithms

inbuilt for root cause analysis.

10. Should have self-certification capabilities so that it can easily add support for new traps

and automatically generate alarms.



11. Should provide sufficient reports pertaining to asset and change management, alarms

and availability of critical network resources as well as network response times for

critical links.

12. The tool shall integrate network, server and database performance information and

alarms in a single console and provide a unified reporting interface for network and

system components. The current performance state of the entire network and system

infrastructure shall be visible in an integrated console.

13. Should provide an integrated performance view for all the managed systems and

networks along with the various threshold violations alarms in them. It should be

possible to drill-down into the performance view to execute context specific reports

14. Should provide the following reports for troubleshooting, diagnosis, analysis and

resolution purposes: Trend Reports, At-A-Glance Reports, & capacity prediction reports

15. Should be able to auto-calculate resource utilization baselines for the entire managed

systems and networks and allow user to set corresponding upper and lower threshold

limits

Discovery

1. Should provide accurate discovery of layer 3 and heterogeneous layer 2 switched

networks for Ethernet

2. Manual discovery can be done for identified network segment

Presentation

1. Should be able to discover links with proper colour status propagation for complete

network visualization.

2. Should support dynamic object collections and auto discovery. The topology of the

entire Network should be available in a single map.

3. Should give user option to create his /or her map based on certain group of devices or

region.

4. Should provide custom visual mapping of L2 and L3 devices connectivity and

relationships

Agents

1. Should monitor various operating system parameters such as processors, memory, files,

processes, file systems etc. where applicable using agents on the servers to be

monitored.

2. Provide performance threshold configuration for all the agents to be done from a central

GUI based console that provide a common look and feel across various platforms in the

enterprise. These agents could then dynamically reconfigure them to use these

threshold profiles they receive.



System Monitoring

1. Should be able to monitor/manage large heterogeneous systems environment

continuously.

2. Windows OS

Should monitor / manage following:

Event log monitoring

Virtual and physical memory statistics

Paging and swap statistics

Operating system

Memory

Logical disk

Physical disk

Process

Processor

Paging file

IP statistics

ICMP statistics

Network interface traffic

Cache

Active Directory Services

Should be capable of view/start/stop the services on windows servers

3. Unix / Linux

Should monitor with statistics :

CPU Utilization, CPU Load Averages

System virtual memory (includes swapping and paging)

Disk Usage

No. of Inodes in each file system

Network interface traffic

Critical System log integration

Infrastructure Services

4. IIS / Tomcat / Apache / Web server statistics

HTTP service

HTTPS service

FTP server statistics



POP/ SMTP Services

ICMP services

Database Services – Monitor various critical relational database management

system (RDBMS) parameters such as database tables / table spaces, logs etc.

Application Performance Management

1. End to end Management of applications (J2EE/.NET based)

2. Determination of the root cause of performance issues whether inside the Java

application in connected back-end systems or at the network layer.

3. Automatic discovery and monitoring of the web application environment

4. Ability to monitor applications with a dashboard.

5. Ability to expose performance of individual SQL statements within problem transactions

6. Monitoring of third-party applications without any source code change requirements.

7. Proactive monitoring of all end user transactions; detecting failed transactions; gathering

evidence necessary for problem diagnose.

8. Storage of historical data is for problem diagnosis, trend analysis etc.

9. Monitoring of application performance based on transaction type

10. Ability to identify the potential cause of memory leaks.

Reporting

1. Should able to generate reports on predefined / customized hours.

2. Should be able to present the reports through web and also generate ―pdf‖ / CSV /

reports of the same.

3. Should provide user flexibility to create his /or her custom reports on the basis of time

duration, group of elements, custom elements etc.

4. Should provide information regarding interface utilization and error statistics for physical

and logical links.

5. Should create historical performance and trend analysis for capacity planning.

6. Should be capable to send the reports through e-mail to pre-defined user with pre-

defined interval.



7. Should have capability to exclude the planned-downtimes or downtime outside SLA.

8. Should be able to generate all sorts of SLA Reports.

9. Should be able to generate web-based reports, historical data for the systems and

network devices and Near Real Time reports on the local management console.

10. Should be able to generate the reports for Server, Application, infrastructure services

and Network devices in DC/DR environment.

Availability Reports

11. Availability and Uptime – Daily, Weekly, Monthly and Yearly Basis

12. Trend Report

13. Custom report

14. MTBF and MTTR reports

Performance Reports

1. Device Performance – CPU and Memory utilized

2. Interface errors

3. Server and Infrastructure service statistics

4. Trend report based on Historical Information

5. Custom report

6. SLA Reporting

7. Computation of SLA for entire DC/DR Infrastructure

8. Automated Daily, Weekly, Monthly, Quarterly and Yearly SLA reports

Data Collection

1. For reporting, required RDBMS to be provided with all licenses.



2. Should have sufficient Storage capacity should to support all reporting data for 5 Years

of DC/DR operation.

Integration

1. Should be able to receive and process SNMP traps from infrastructure components

such as router, switch, servers etc.

2. Should be able integrate with Helpdesk system for incidents.

3. Should be able to send e-mail or Mobile –SMS to pre-defined users for pre-defined

faults.

4. Should trigger automated actions based on incoming events / traps. These actions can

be automated scripts/batch files.

Network Management

1. The Network Management function must monitor performance across heterogeneous

networks from one end of the enterprise to the other.

2. It should proactively analyze problems to improve network performance.

3. The Network Management function should create a graphical display of all discovered

resources.

4. The Network Management function should have extensive reporting facility, providing

the ability to format and present data in a graphical and tabular display

5. The Network Management function should collect and analyze the data. Once collected,

it should automatically store data gathered by the NMS system in a database. This

enterprise-wide data should be easily accessed from a central location and used to help

with capacity planning, reporting and analysis.

6. The Network Management function should also provide information on performance of

Ethernet segments, including capacity utilization and error statistics for the segment,

WAN links and routers.

7. Alerts should be shown on the Event Management map when thresholds are exceeded

and should subsequently be able to inform Network Operations Center (NOC) and notify

concerned authority using different methods such as pagers, emails, etc.

8. It should be able to automatically generate a notification in the event of a link failure to

ensure proper handling of link related issues.

9. The Systems and Distributed Monitoring (Operating Systems) of EMS should be able to

monitor:

Processors: Each processor in the system should be monitored for CPU

utilization. Current utilization should be compared against user-specified

warning and critical thresholds.

File Systems: Each file system should be monitored for the amount of file



system space used, which is compared to user-defined warning and

critical thresholds.

Log Files: Logs should be monitored to detect faults in the operating

system, the communication subsystem and in applications. The function

should also analyze the files residing on the host for specified string

patterns.

System Processes: The System Management function should provide

real-time collection of data from all system processes. This should

identify whether or not an important process has stopped unexpectedly.

Critical processes should be automatically restarted using the System

Management function.

Memory: The System Management function should monitor memory

utilization and available swap space.

Event Log: User-defined events in the security, system, and application

event logs must be monitored.

SLA Monitoring

1. The SLA Monitoring function of the EMS is by far the most important requirement of the

DC/DR Project. The SLA Monitoring component of EMS will have to possess the

following capabilities

2. o EMS should integrate with the application software component of portal

software that measures performance of system against the following SLA

parameters:

Response times of Portal;

Uptime of data centre;

Meantime for restoration of Data Centre etc;

3. o EMS should compile the performance statistics from all the IT systems

involved and compute the average of the parameters over a quarter, and

compare it with the SLA metrics laid down in the RFP.

4. o The EMS should compute the weighted average score of the SLA metrics

and arrive at the quarterly service charges payable to the Agency after

applying the system of penalties and rewards.

5. o The SLA monitoring component of the EMS should be under the control of

the authority that is nominated to the mutual agreement of Director, the

partner so as to ensure that it is in a trusted environment.

Reporting

1. The Reporting and Analysis tool should provide a ready-to-use view into the wealth of

data gathered by Management system and service management tools. It should

consolidate data from all the relevant modules and transform it into easily accessible

business-relevant information. This information, should be presented in a variety of



graphical formats can be viewed interactively

2. The tool should allow customers to explore the real-time data in a variety of methods

and patterns and then produce reports to analyze the associated business and service

affecting issues.

3. The presentation of reports should be in an easy to analyze graphical form enabling the

administrator to put up easily summarized reports to the management for quick action

(Customizable Reports). The software should be capable of supporting the needs to

custom make some of the reports as per the needs of the organization.

4. Provide Historical Data Analysis: The software should be able to provide a time

snapshot of the required information as well as the period analysis of the same in order

to help in projecting the demand for bandwidth in the future.

ITIL based Helpdesk System

1. Helpdesk system would automatically generate the incident tickets and log the call.

Such calls are forwarded to the desired system support personnel deputed by the

Implementation Agency. These personnel would look into the problem, diagnose and

isolate such faults and resolve the issues timely. The helpdesk system would be having

necessary workflow for transparent, smoother and cordial DC/DR support framework.

2. The Helpdesk system should provide flexibility of logging incident manually via

windows GUI and web interface.

3. The web interface console of the incident tracking system would allow viewing,

updating and closing of incident tickets.

4. The trouble-ticket should be generated for each complaint and given to asset owner

immediately as well as part of email.

5. Helpdesk system should allow detailed multiple levels/tiers of categorization on the

type of security incident being logged.

6. It should provide classification to differentiate the criticality of the security incident via

the priority levels, severity levels and impact levels.

7. It should allow SLA to be associated with a ticket based on priority, severity, incident

type, requestor, asset, location or group individually as well as collectively.

8. It should maintain the SLA for each item/service. The system should be able to

generate report on the SLA violation or regular SLA compliance levels.

9. It should be possible to sort requests based on how close are the requests to violate

their defined SLA‘s.

10. It should support multiple time zones and work shifts for SLA & automatic ticket

assignment.

11. It should allow the helpdesk administrator to define escalation policy, with multiple

levels & notification, through easy to use window GUI / console.



12. System should provide a knowledge base to store history of useful incident resolution.

13. It should have an updateable knowledge base for technical analysis and further help

end-users to search solutions for previously solved issues.

14. The web-based knowledge tool would allow users to access his / her knowledge article

for quick references.

15. It should provide functionality to add / remove a knowledge base solution based on

prior approval from the concerned authorities

16. Provide seamless integration to generate events/incident automatically from NMS /

EMS.

17. Each incident could be able to associate multiple activity logs entries manually or

automatically events / incidents from other security tools or EMS / NMS.

18. Allow categorization on the type of incident being logged.

19. Provide audit logs and reports to track the updating of each incident ticket.

20. Proposed incident tracking system would be ITIL compliant.

21. It should be possible to do any customizations or policy updates in flash with zero or

very minimal coding or down time.

22. It should integrate with Enterprise Management System event management and

support automatic problem registration, based on predefined policies.

23. It should be able to log and escalate user interactions and requests.

24. It should support tracking of SLA (service level agreements) for call requests within the

help desk through service types.

25. It should be capable of assigning call requests to technical staff manually as well as

automatically based on predefined rules, and should support notification and escalation

over email, web etc.

26. It should provide status of registered calls to end-users over email and through web.

27. The solution should provide web based administration so that the same can be

performed from anywhere.

28. It should have a customized Management Dashboard for senior executives with live

reports from helpdesk database.

NOTE: EMS tools deployed shall have the ability to manage the entire IT infrastructure proposed

by the SI



2. Web Server (Container to execute the presentation logic)

1. The web server should be capable of supporting clustering.

2. All components of the web server should be based on standards and selected such as

to provide ease of management and to avoid compatibility issues

3. All web server components must be maintainable with an ease such that corrective and

preventive maintenance can be performed on the system without affecting the entire

working of system.

4. All the web server components must be capable of being managed from a remote

management station and provide information on performance parameters

3. Application Server

1. Application Server should be fully standards compliant providing support for Web

Services, SOAP, WSDL, UDDI, LDAP v3, SSL v3, XML 1.0 and equivalent standards

2. Provide comprehensive XML support compliant with the W3C XML standards and

contain the basic building blocks to XML-enable applications -including reading,

manipulating, transforming and viewing XML documents

3. Support developing, publishing and consuming web services

4. Support wireless enabled web sites and portals

5. The application server should be capable of supporting clustering.

6. All components of the application server should be based on standards and selected

such as to provide ease of management and to avoid compatibility issues

7. All application server components must be maintainable with an ease such that

corrective and preventive maintenance can be performed on the system without

affecting the entire working of system.

8. All the application server components must be capable of being managed from a

remote management station and provide information on performance parameters

4. Database

The database should address all the structured and un-structured data storage

requirements of the proposed system

The RDBMS database should have a high tolerance of failure

The underlying database should support 24x7 high availability



The database should provide horizontal scalability, by adding additional servers for the

same database without any downtime

The data scalability and manageability should be integral part functionality of the

database.

The database should provide enterprise class web management tools for management

and maintenance of databases even from remote places

The database should support native automated disaster recovery capability without any

third party support using cost effective option of automatically synchronizing the

transaction logs to disaster site, which in case of fail over the other node provides the

availability of all data. This flexibility of log synchronization should be supported from

Enterprise to Entry Level server edition of the database

The database should be capable to support plug and play data transfer across platforms

or operating systems

The database should be able to support various types of content like Texts, Images,

Multi-media, Spatial and XML content natively

The database should ensure data synchronization between database servers on near

real-time basis by capturing messages at the source database, stage messages in a

queue, propagate messages from one queue at the source to another queue at the target

and consuming messages

The database should support both way data synchronization across database servers in

one-to-many and many-to-one situations and automatically detect data conflicts and

resolve the same as per predefined conflict resolution algorithms

The database should support data synchronization across database servers in

heterogeneous platforms

The database should be capable to deploy fine-grained access control, separation and

segregation of duties and native encryption capabilities. The database should also

prevent access to sensitive application data by highly privileged users.

The database should control access to the applications, databases and data with flexible

security controls.

The solution should provide options or utility to encrypt/decrypt sensitive data

The solution should support data export and import facility to variety of databases and

other software packages

The solution should provide backup (hot & cold) and recovery facility

The solution should be able to schedule a backup/restore task

The solution should be compatible with 3rd party system monitoring package.

The solution should support selective encryption of the stored data

The database should support a single unified data model hosted on a single database.



The database design & architecture should be in line with the functional and non-

functional requirements of the proposed system

The database should be highly available with every processing node providing full view

of data. This means, in case of failure of one server, each remaining server in the cluster

should provide full access to all data at any point in time

It should support clustering exploiting rapidly emerging disk storage and interconnect

technologies

It should provide automated disaster recovery solution to maintain transaction

consistency, providing an option of zero data loss where required

It should provide restrictive data access that enables different types of users to have

secure, direct access to mission-critical data sharing

It should control data access down to the row-level (row-level security) so that multiple

communities of users with varying access privileges can share data within the same

database

It should provide encryption capabilities while transferring data over networks

It should possess ability to encrypt data stored in the database at the column level

It should provide Public Key Infrastructure (PKI) support

It should provide support for comprehensive auditing for ‗inserts‘, ‗deletes‘, ‗updates‘ and

‗selects‘, and quickly spot and respond to security breaches

It should store XML content native to database

It should have the ability to index, search, and analyze text and documents stored in

database

It should support different partitioning schemes to split large volumes of data into

separate pieces or 'partitions' which can be managed independently

A centrally Monitored Based GUI Administration Tool should be available with the

RDBMS to Create, Delete & Manipulate different Database Objects and also Schedule

Queries priorities centrally.

Server Configuration Tools be available to automatically configure clients, network etc.

Database should have received the security certification (EAL) such as International

Common Criteria for Information Technology Security Evaluation or equivalent.

Database should support industry standard TPC benchmark or Equivalent.

The database software should provide the following capabilities:

a. Advanced Web Based Reporting Services

b. Data warehousing and Analysis Services

c. Business Intelligence

d. Complete ETL functionality

e. Performance Management Tools



f. Clustering Tools

g. Tuning and Diagnostics Tools

h. Spatial Database Capabilities

i. Database Compression and Encryption Tools

j. Replication Technologies for Failover to Remote Sites.

All the above functionalities should support scalable and high available functionality.

DBMS ETL Tool Capabilities:

a. ETL Should support Import and Export Wizard and supporting connections, source

and destination adapters, and tasks

b. ETL Should support performing persistent lookups, Data Profiling; Should support

fuzzy lookups and fuzzy search

c. The ETL tool should provide for integrating data from various relational or non-

relational sources. The tool should provide native access interface to the following PC

Files – Spreadsheets, Flat Files, DBF, etc..

d. The ETL tool should be rich in the set of in-built transformations and functions. The

tool should provide at least 50 in-built transformation functions.

e. Should support Central Management of Replications, Fine grained scheduling of data

replication, Scale out of replication architecture, Capability for both Push and Pull

Replications

DBMS Reporting capabilities like :

a. Should provide facilities to Create, Design, Generate & manage the reports.

b. Should support Visualization tools such as maps, gauges, and charts

c. Should support for remote and non-relational data sources

d. Should have centralized reporting functionality that gives users a single place for

locating the latest reports, spreadsheets, or key performance indicators.

e. Should Provide Reporting which can be published through a variety of mediums like

web application, client application, mail, ftp folder, mobile handhelds etc. Should support

multiple formats like html, PDF, XML, CSV, etc. and other custom formats as out of the

box.

f. Should provide customization features for reporting where user can filter on various

parameters to be reported on the screen.

g. Should allow administrators to create reporting boundaries (without programming)

using which adhoc reporting can be done by end users.

h. Should allow Creation of filters to control data displayed on a report. And allow

Parameters passing to the reports at run- time.

i. Should provide Offline viewing of previously created Reporting results.

5. Server Load Balancer

10/100/1000Mbps Ethernet Ports – minimum 4 ports

Memory: Minimum 4 GB

Minimum of 2 Gbps throughput

Minimum of 1 Gbps SSL throughput

Minimum of 10000 SSL connections



Server Load Balancing Mechanism

o Cyclic, Hash, Least numbers of users

o Weighted Cyclic, Least Amount of Traffic

o NT Algorithm / Private Algorithm / Customizable Algorithm / Response

Time

Redundancy Features

o Supports Active-Active and Active-Standby Redundancy

o Segmentation / Virtualization support along with resource allocation

Server Load Balancing Features

o Server and Client process coexist

o UDP Stateless

o Service Failover

o Backup/Overflow

o Direct Server Return

o Client NAT

o Port Multiplexing-Virtual Ports to Real Ports Mapping

o DNS Load Balancing

Load Balancing Applications

o Application/ Web Server, MMS, RTSP, Streaming Media

o DNS, FTP- ACTIVE & PASSIVE, REXEC, RSH,

o LDAP, RADIUS

Content Intelligent SLB

SLB should provide protection against DoS/DDoS attack

HTTP Header Super Farm

URL-Based SLB

SLB should support below Management options

o Secure Web Based Management

o SSH

o TELNET

o SNMP v1, 2, 3 Based GUI

o Command Line

6. Link Load Balancer (may be proposed if State/UT has to build own DC in case SDC‟s

are not operational)

10/100/1000Mbps Ethernet Ports – minimum 4 ports

Memory: Minimum 2 GB

Minimum of 2 Gbps throughput

Link Load Balancing Algorithim

o round robin, wigthed round robin, response time, shortest response etc…



o

Link Load Balancer should support below Management options

o Secure Web Based Management

o SSH

o TELNET

o SNMP v1, 2, 3 Based GUI

o Command Line

7. Production CAS (State) Application Services related servers (Web, Portal, Application,

Database, Directory, etc…)

Blade Chassis Specification

Single blade chassis should accommodate minimum 6 or higher hot pluggable

blades.

6U to 12U Rack-mountable

Dual network connectivity for each blade server for redundancy should be

provided. Backplane should be completely passive device. If it is active, dual

backplane should be provided for redundancy

Should accommodate Intel, AMD, RISC / EPIC Processor based Blade Servers

for future applications

Should have the capability for installing industry standard flavours of Windows,

Linux, Unix, Solaris for x86 Operating Environments

Single console for all blades in the enclosure or KVM Module

DVD ROM can be internal or external, which can be shared by all the blades

allowing remote installation of S/W and OS

Minimum 1 USB port

Two hot-plug/hot-swap, redundant 1Gbps Ethernet module with minimum 8 ports

(cumulative), having Layer 2/3 functionality.

Two hot-plugs/hot-swap redundant 4 Gbps Fiber Channel for connectivity to the

external Fiber channel Switch and ultimately to the storage device.

Power Supplies

o Hot plug/hot-swap redundant power supplies to be provided

o Power supplies should have N+N. All Power Supplies modules should be

populated in the chassis

Hot pluggable/hot-swappable redundant Cooling Unit

Management

o Systems Management and deployment tools to aid in Blade Server

configuration and OS deployment,

o Remote management capabilities through internet browser



o It should provide Secure Sockets Layer (SSL) 128 bit encryption and

Secure Shell (SSH) Version 2 and support VPN for secure access over

internet.

o Ability to measure power historically for servers or group of servers for

optimum power usage

o Blade enclosure should have provision to connect to display console /

central console for local management like trouble shooting, configuration,

system status / health display

Built in KVM switch or Virtual KVM feature over IP.

Dedicated management network port should have separate path for

management

Support heterogeneous environment: AMD, Xeon and RISC/EPIC CPU blades

must be in same chassis with scope to run Win2003/2008 Server, Red Hat Linux

/ 64 Bit UNIX, Suse Linux / 64 Bit UNIX / Solaris x86

Blade Servers (Web, Portal, Application, Directory, etc…)

Blade can be half / full height with I/O connectivity to backplane

2 Quad core @ 2.0 GHz or above with 4 MB shared L2 cache, 1066 MHz / 2000

MT/s FSB

Processor should be latest series/generation for the server model being quoted

Min 32 GB DDR3RAM with min 8 Nos. free slots for future expandability.

Minimum Memory: 32 GB scalable to 128 GB per blade

2 X (1000BASE-T) Tx Gigabit LAN ports with TCP / IP offload engine support /

dedicated chipset for network I/O on blade server

2 X 300 GB HDD or more hot swappable system disk with mirroring using

integrated RAID 0,1 on internal disks, or min.16 GB compact flash card to be

provided. It should be possible to hot swap the drives without shutting down the

server.

VGA / Graphics Port / Controller

Should support heterogeneous OS platforms

Blade Servers for Infrastructure Services (EMS, Backup, DNS, Antivirus, etc…)

Blade can be half / full height with I/O connectivity to backplane

2 Quad core @ 2.0 GHz or above with 4 MB shared L2 cache, 1066 MHz / 2000

MT/s FSB


Min 16 GB DDR3RAM with min 8 Nos. free slots for future expandability.

Minimum Memory: 16 GB scalable to 128 GB per blade

2 X (1000BASE-T) Tx Gigabit LAN ports with TCP / IP offload engine support /

dedicated chipset for network I/O on blade server



2 X 300 GB HDD or more hot swappable system disk with mirroring using

integrated RAID 0,1 on internal disks, or min.16 GB compact flash card to be

provided. It should be possible to hot swap the drives without shutting down the

server.

VGA / Graphics Port / Controller

Should support heterogeneous OS platforms

Database Server

Minimum 4x hex-core processor with 2GHz or above with 1066Mhz FSB / 2000

MT /s expandable to 8 physical processor with min 6 MB L3 cache per processor


OS support: Microsoft® Windows Server 2003 / 2008, Enterprise Edition / Red

Hat® Enterprise Linux 5 & 4 AP / SUSE® Linux Enterprise Server 9 / Solaris for

x86

Memory (DDR3 RAM): Min. 64 GB scalable upto1TB

RAID controller with RAID 0/1/5 with 512 MB cache

HDD hot pluggable: 4 x 300GB 2.5‖ 10 K RPM HDD or more

Disk bays: Support for min 8 small form factor hot plug SAS / SCSI hard drives in

disk drive carriers

At least 4 x 10/100/1000 Mbps Ethernet ports or more

2 x 4 Gbps Fiber Channel Ports

Ports Rear: Two USB ports (Ver 2.0); RJ-45 Ethernet; keyboard and mouse;

no parallel port; Front port: One USB (Ver 2.0)

Graphics controller: SVGA / PCI bus / ATI® ES 1000 / min 16MB SDRAM

std/max / 1280x1024 at 16M colors

Optical / diskette: 8X / 24X slim-line DVD ROM drive shared across chassis

Power supplies: Hot pluggable/hot swapable redundant AC power supply

Management feature to identify failed components even when server is switched

off.

Rack Mountable

It should provide Secure Sockets Layer (SSL) 128 bit

Encryption and Secure Shell (SSH) Version 2 and support VPN for secure

access over internet.

Should be able to manage systems through a web-browser.

8. Storage and Backup Solution

SAN Switches



Minimum 16 Active ports (each with minimum port speed 4 Gbps) within same switch

upgradeable to 24ports

All cable of length of 10 meter each and accessories for connecting Servers /Devices to

SAN.

Should have capability of ISL trunking of minimum 8 ports.

Should support multiple OS.

Non disruptive subsystem maintenance.

Should have dual hot plugfans and hot plug power supplies switching and service

modules.

Should have web based management software for administration and configuration.

Non disruptive microcode / firmware upgrades and hot code activation.

Switch shall support in built diagnostics, power on self test, command level diagnostics,

online and offline diagnostics.

Should support hardware ACL based Port security, Port Zoning and LUN Zoning

Should support Secure Shell (SSH) encryption to provide additional security for Telnet

sessions to the switch.

Should support multilevel security on console access prevent unauthorized users from

altering the switch configuration

Should support Fibre Channel trace route and Fibre Channel Ping for ease of

troubleshooting and fault isolation

Should support the following diagnostics:

o Online Diagnostics

o Internal Loopbacks

o FC Debug

o Syslog

o Online system health

o Power on self test (POST) diagnostics

Should support Applications for device management and full fabric management. The

management software shall be able to perform following:

o Fabric View

o Summary View

o Physical View

o Discovery and Topology Mapping

o Network Diagnostics

o Monitoring and Alerts

Storage Area Network

SAN controller

Dual Active Active Controller



Cache

8 GB Total Mirrored Cache for Disk IO Operations scalable to min 16 GB

Host interface

4 host ports per controller, Fibre Channel (FC),4 Gbps per port

Drive interface

4 drive ports per controller—Fibre Channel (FC) Switched or FC Arbitrated Loop

(FC-AL) standard per controller, 4 Gbps per port

RAID levels Supported

0, 1, 5 / 6

Fans and power supplies

Dual redundant, hot-swappable

SAN support

Box should be compatible of SAN environment

SAN specifications shall have the following

The storage array shall be configured with at least 8 GB cache scalable to min 16

GB mirrored across two storage controllers for disk I/O operations.

Storage subsystem shall support 300GB 15K RPM disks and 400GB or higher

10 K RPM Fiber channel drives & 750GB, 1TB SATA or higher SATA / equivalent

drives in the same device array

Presently, the storage sub system shall be configured with 300 GB FC drives

forperformance purpose and 750 GB or higher on SATA / equivalent for archiving

purpose.

The storage system must provide upgrade path to larger or future array controller

and software technology while maintaining the existing investment.

The storage array proposed should have an upgrade path from the earlier

generation product to the current generation product.

All the necessary software to configure and manage the storage space, RAID

configuration, logical drives allocation, virtualization, snapshots (including snap

clones and snap mirrors) for entire capacity etc.

Redundant power supplies, batteries and cooling fans and data path and storage

controller.

Load balancing must be controlled by system management software tools.

The multi-path software should not only support the supplied storage and

operating systems but should also support heterogeneous storage and operating

systems from different OEMs.

The storage array must have complete cache protection mechanism either by de-

staging data or providing complete cache data protection with battery backup for

up to 72 hours or more.



The storage system should be scalable from 10 TB to 50 TB of raw capacity

using 40% on Fiber Channel drives and 60% on SATA / equivalent drives using

the same configuration as quoted in this tender‖.

The storage array must have the capability to do array based remote replication

using FCIP or IP technology.

The storage array should support block level Synchronous and Asynchronous

replication across heterogeneous storage arrays from different OEMs.

The storage array should support Operating System Platforms & Clustering

including: Windows Server 2003 (Enterprise Edition), Sun Solaris, HP-UX, IBM-

AIX, Linux / Solaris for x86.

Storage should support non-disruptive online firmware upgrade for both

Controllers and disk drives.

The storage array should support hardware based data replication at the Block

level across all models of the offered family.

The storage should provide automatic rerouting of I/O traffic from the host in case

of primary path failure.

Should provision for LUN masking, fiber zoning and SAN security.

Should support storage virtualization, i.e. Easy logical drive expansion.

Should support hot-swappable physical drive raid array expansion with the

addition of extra hard disks

Should be able to support clustered and individual servers at the same time.

Should be able to take "snapshots" of the stored data to another logical drive on

a different Disk/RAID Group for backup purposes

Should be configured with "snapshots and clone"

Vendor should also offer storage performance monitoring and management

software.

The vendor must provide the functionality of proactive monitoring of Disk drive

and Storage system for all possible hard or soft disk failure

Tape Library

Tape drives

Minimum 2 latest generation LTO drives. The State can size for more as per their

requirements.

Interface

Fiber Channel Interface

Other Specifications

Should have sufficient speed backup to Tape Library in High Availability for

backing up data from the SAN without any user intervention.

Should be able to backup 50% of the entire production landscape in 8 hours

window.



Should support latest generation LTO drives or latest technology based library

with at least 2 latest generation LTO drives tape drives (>=4), rack mountable

with redundant power supplies.

Cartridges should have nativecapacity of 800 GB or more per cartridge.

At least 50 latest generation LTO drive Media Cartridges with 5 Cleaning

Cartridges, Barcode labels shall also be provided

Backup Software

The proposed Backup Solution should be available on various OS platforms such

as Windows and UNIX platforms and be capable of supporting SAN based

backup / restore from various platforms including UNIX, Linux, and Windows etc.

Centralized, web-based administration with a single view of all back up servers

within the enterprise. Single console must be able to manage de-duplicated and

traditional backups.

The proposed backup solution should allow creating tape clone facility after the

backup process.

The proposed Backup Solution has in-built frequency and calendar based

scheduling system.

The proposed backup Solution supports the capability to write multiple data

streams to a single tape device or multiple tape devices in parallel from multiple

clients to leverage the throughput of the Drives using Multiplexing technology.

The proposed backup solution support de-multiplexing of data cartridge to

another set of cartridge for selective set of data for faster restores operation to

client/servers

The proposed backup solution should be capable of taking back up of SAN

environment as well as LAN based backup.

Bidder must quote the Online SAN based backup functionality on all proposed

database servers with LAN based backup on rest of the application/web/portal

servers..

The proposed solution also supports advanced Disk staging.

The proposed Backup Solution has in-built media management and supports

cross platform Device & Media sharing in SAN environment. It provides a

centralized scratched pool thus ensuring backups never fail for media.

Backup Software is able to rebuild the Backup Database/Catalog from tapes in

the event of catalog loss/corruption.

The proposed Backup Software should offer online backup for all the Operating

Systems i.e. UNIX, Windows, Linux, etc.

The proposed Backup Solution has online backup solution for different type of

Databases such as Oracle, MS SQL, MySQLand Sybase / DB2 etc. on various

OS.

The Proposed backup solution shall provide granularity of single file restore.



The Proposed backup solution shall be designed in such a fashion so that every

client / server in a SAN can share the robotic tape library.

Backup Solution shall be able to copy data across firewall.

The backup software must also be capable of reorganizing the data onto tapes

within the library by migrating data from one set of tapes into another, so that the

space available is utilized to the maximum. The software must be capable of

setting this utilization threshold for tapes

The backup software should be able to support versioning and should be

applicable to individual backed up object‘s

Should have the ability to retroactively update changes to data management

policies that will then be applied to the data that is already being backed up or

archived

All software licenses should be in the name of Haryana Police and should be full

use perpetual license, i.e. the software license should not expire after the

contract period. The software Licenses should be comprehensive and no further

licenses should be required for DC/DR operations. The software installed should

necessarily be the latest version at the time of actual implementation.

FC-IP Router

Fibre Channel Ports

min 4 FC ports

FC Port Speed

Autosensing 1/2/4 Gb/s

iSCSI (Ethernet) Ports

min 8 Ethernet ports

iSCSI (Ethernet) Port Speed

1 Gigabit Ethernet

Aggregate Bandwidth

min 125 MB/s

Protocol Support

FCP

iSCSI

High-Availability Features

Two-way active/active clustering with failover and failback capabilities

Multiple iSCSI connections provide multipathing support from a single

gateway to as many as 100 servers.

Management Features

CLI (by Telnet, SSH, or console)

iSCSI Gateway Manager

SNMP



Allows for monitoring traffic statistics on each storage and network

interface, fan and temperature and iSCSI session details.

9. Appliance based HSM for PKI Security and Encryption

S. No Feature / Specifications Required

1 Should support Windows 2000,2003,2008,Linux,Solaris,HP-UX 11i,VMWARE,AIX 5.3

2 Should comply to standards like FIPS 140-2 Level-3, CC EAL4+,ROHS,FCC part 15

Class B

3 Key Exchange Mechanism: DES / TripleDES, AES Algorithm Symmetric Algorithm :

AES, MD5, SHA 1, SHA 2, SHA-256 , DES, TripleDES

4 Support for various cryptographic algorithms: Asymmetric Key with Diffie-Hellman

(1024-4096 bit), RSA (512-4096 bit) and (PKCS#1 v1.5, OAEP PKCS#1

5 Signing speed : 5000 S/S

6 Remote PED Support for Authentication

7 Onboard key generation, Digital Signing & Verification process to be done inside the

HSM only for better performance and security

8 HSM should be integrated with the applications running inside the Data Center

9 Complete hardware based storage of key material for entire Life cycle

10 24/7 telephonic/email support infrastructure based out of India

10. KVM Switch

Keyboard, Video Display Unit and Mouse Unit (KVM) and/or other Control Devices/PCs may be

used for the IT Infrastructure Management for which the necessary consoles/devices shall be

placed by MPSEDC in the location earmarked. The KVM unit should provide the following

functionalities:

a. It should be rack-mountable.

b. It should have a minimum of 8 ports scalable upto 24 ports.

c. It should support local user port for rack access.

d. It should support both USB and PS/2 connections.

e. It should be capable of storing username and profiles.

f. It should support high resolution of minimum 1280 x 1024

g. It should be capable to auto scan servers

h. It should work on CAT 6 / CAT 7 cables.

i. Rack Mountable LCD Monitor with In-built Keyboard & Mouse

i. 1 U Rack Mount



ii. Display size: 17 inches diagonal

iii. Contrast Ratio: 700:1

iv. Display colors: 16 million

v. Resolution: SXGA 1280 x 1024

vi. Brightness: 300 nit

vii. Compatible to both PS/2 and USB based inputs

11. Networking Equipments (for SDC/ DR/ all Other Police Locations)

A. Router

a) General Architecture:

(i) High speed CPU

(ii) Rack mountable configuration

(iii) Health LED for all modules to indicate status

b) RouterPort Requirements:

(i) 10/100 Mbps Ethernet- 2 Nos

(ii) WAN Ports E1- 2 Nos

(iii) Packet Forwarding Speed- Minimum 60 Kpps

c) Router Features:

(i) Support for router redundancy protocol

(ii) Router software must have on line reconfiguration facilities

(iii) High MTBF

(iv) Capable of booting from a remote system where router image is present

(v) Support for standard routing protocols like OSPF, RIP & BGP

(vi) Flash min 128 MB

(vii) Minimum of 256 MB RAM

(viii) Configurationally changes should be done without rebooting the router or modules

(ix) Stateful firewall functionality and IDS.

d) Software features:

Following standard IP routing protocols:

(i) Static

(ii) RIP, OSPF

(iii) OSPF Over Demand Circuits

(iv) Policy Routing

(v) IP Version 6 Support

(vi) Support for IPSec& 3DES through a simple software upgrade as and when required.

Following WAN protocols:

(i) PPP

(ii) Multilink PPP

(iii) Compression-Payload and TCP/IP Header

Following Multicasting and Quality of Service (QoS):



(i) Resource Reservation Protocol (RSVP) as per RFP 2205 and Internet Group

Management Protocol Version 2 (IGMPv2) as per RFC 2236.

(ii) Support for IP Precedence, Committed Access Rate (CAR),

(iii) DiffServQoS

(iv) The router shall support Application recognition and it should be possible to frame

policies based on the applications.

e) Security Features:

(i) Support DES / 3 DES / AES

(ii) PPP PAP or CHAP support.

(iii) VPN support

(iv) Time based Access Lists

(v) Multiple Privilege Levels.

(vi) Support for RADIUS or AAA.

f) Power: 230 V AC, 50 Hz

B. L3 Switch at Data Center:

(i) Layer 3 stackable switch

(ii) 24 nos. of dedicated 10/100/1000 Base-T ports

(iii) 4 Nos. of dedicated 1000 Base X

(iv) support to enable dedicated 64Gbps Stacking and 2* 10G ports (or more) by

seamless addition of hardware resources

(v) Nonblocking architecture

(vi) (vi) 160 Gbps switching fabric and 65.5 Mpps forwarding rate

(vii) Support IGMP Snooping with Broadcast Control IGMP v3.

(viii) Support for minimum 20000 MAC addresses.

(ix) Ethernet, Fast Ethernet, Gigabit, 10Gigabit support

(x) Spanning tree/Rapid Spanning Tree support

(xi) Per VLAN Spanning Tree

(xii) Support for IEEE 802.1Q tagging - 1K VLANS & 4K VLAN ID's

(xiii) Dynamic Trunking Protocol or Link Aggragtion Control Protocol or equivalent.

(xiv) VLAN Trunking Protocol or centralized VLAN management or equivalent

(xv) Traffic classification should be based on user-definable application types: TOS,

DSCP, Port based, Mac address, IP address, TCP/UDP port number

(xvi) Multicast filtering per port should be supported

(xvii) Support SNMP upto ver.3

(xviii) Prioritization support

(xix) Minimum 500 VLANS

(xx) SNMP and Telnet support

(xxi) Web-based and CLI management

(xxii) Four RMON groups (1,2,3&9)

(xxiii) Out of Band Management Ethernet RJ45 Port

(xxiv) Additional features: Advanced QoS, Rate limiting

(xxv) L3 Features : Static routes, RIPv1/v2 & RIPng

(xxvi) Security : Time based L2/L3/L4 Access Control Lists, 802.1x, IPFIX, and AAA

Radius support

(xxvii) Mounting: 19‖ Rack mountable



(xxviii) Source power supply: 230 V AC Single phase 50Hz to internal hot swappable PSU,

slot for Internal RPSU

B. Minimum Technical Specifications Requirement at Police Units

1. Desktops

Client Systems - all Police Units/ Offices

Minimum Technical Specifications for Desktop PC

Processor: Intel Core i5-650processor (3.20 GHz) with Q57 Chipset or higher

Cache: 6 MB

Memory Type: 4 GB DDR-III @ 1066 MHZ or higher

Memory Slot: 4 DIMM Slots

Internal Hard Disk/Speed: 320 GB SATA (7200 RPM) or higher

Optical Drive: SATA SuperMultiLightScribe DVD Writer Drive

Display size: 18.5 inch (measured diagonally)

Graphics Controller: Intel latest Graphics Media Accelerator integrated graphics

Form Factor: Convertible Minitower

External I/O ports: Rear: 6 USB 2.0, 1 standard serial port, 1 optional serial port, 1

optional parallel port, 2 PS/2, 1 RJ-45, 1 VGA, 1 Display Port, audio in/out; Front: 2 USB

2.0, headphone and microphone

Expansion slots: 3 full-height PCI, 1 full-height PCI Express x1, 2 full-height PCI

Express x16

Network interface: Integrated Intel 82567LM Gigabit Network Connection

Power requirements: Input voltage 90 – 264 / 100 – 240 VAC, 50/60 Hz, 47 – 63 Hz,

active PFC (85% High Efficiency)

Management: Desktop Management Tool

Bilingual Keyboard: PS/2 or USB Standard Keyboard

Pointing device: USB 2-Button Optical Scroll Mouse

Security management: TPM 1.2 TPM Security Chip (except for Russia), TPM Pre-Boot

Authentication (via BIOS), Smartcard Pre-boot Authentication (via BIOS), Stringent

Security (via BIOS), SATA port disablement (via BIOS), HP ProtectTools Embedded

Security Software, Serial, Parallel, USB Enable/Disable (via BIOS), Removable Media

Write/Boot Control, Power-On Password (via BIOS), Setup Password (via BIOS)

Warranty: 3 Years Part, 3 Years Labour, 3 Years On-Site



2. Multi-Function Laser (Print/ Scan/ Copy)

Multifunction Laser Printer LAN 3 in 1 Printer (Black & White)

Minimum Technical Specifications for Multi-Function Laser Printer

Printer

High-speed printing, Black-and-white: up to 35ppm (draft); up to 15ppm,Duty Cycle: Up

to 15,000 pages per month

Automatic two-sided printing,250-sheet input tray, Print, scan and copy unattended with

the Automatic Document feeder, enhanced print permanence,

Capable of installation, configuring, monitoring and troubleshooting in the network, from

anywhere on the network

Scanner

Flatbed with automatic document feed, upto 4800 dpi; Enhanced upto 19200 dpi; Scan

size maximum (flatbed): 215.9 x 297 mm (8.5 x11.7 inches), front panel scan (scan to

application.

Copier

Black-white colour-Upto 1200x600 dpi, Copy speed (black, draft quality, A4):Up to 35

cpm, Copy resolution (black graphics): Up to 1200 x 600 dpi, Copier resize: 25 to 400%,

Maximum number of copies: Up to 99, Copier smart software features: Up to 99 multiple

copies, reduce/enlarge from 25 to 400%, 2-up or 4-up allowing 2 or 4 pages to be

copied onto 1 page, contrast (lighter/darker), resolution (copy quality), tray select,

collate, margin, shift

3. SNMP based 3KVA UPS

SNMP Based UPS - all Police Units/ Offices

Minimum Technical Specifications for UPS

1. ISO 9001 certified brand

2. True On Line Type

3. Backup period should be atleast2Hrs with minimum 7200VAH for 3 KVA

4. IGBT with High Frequency PWM (Pulse with Modulation) Technology

5. Output wave form should be Sine wave

6. Compatible with local Electricity Power Generator.

7. Total Harmonic Distortion should be less than 3%.

8. Support input voltage range of 160 V to 270 V.

9. Output Voltage should be 230 Volt AC (+/- 1%)

10. Output frequency should be 50 Hz +/- 0.05 Hz (Crystal Controlled)

11. Closed housing for batteries with suitable stand.

12. Inherent protection should be provided for over loading, low battery, over temperature, short circuits, over and under input voltage.



13. LED indicators should be provided for at least load indication, load on battery, low battery, overload, Mains ON.

14. Galvanic Isolation to be provided through inbuilt double wound transformer at output

15. Audible indicator should be provided for at least load on battery, low battery, Mains failure, Overload

4. 2 KVA or 5 KVA Generator Set

2KVA Generator Set - all Police Units/ Offices

Minimum Technical Specifications for DG Set

1. The proposed DG set should be able to support the Police Unit equipments along with AC, in absence of primary power source. Engine shall be vertical multi cylinder 4 stroke type in accordance with IS 10002-1981 with latest amendments. Type Multi cylinder Method of starting Electric start 12 V DC Type of cooling Water cooled /Air cooled Type of governor Mechanical/Electronic Type of fuel High speed diesel Rating Continuous Output Suitable HP rated to match the alternator Rated speed 1500 RPM Over load capacity 10% overload – minimum 1 hour 50% overload – minimum 1 minute

2. Accessories Flywheel to suitable diameter and fuel injection equipment Air cleaner Lubricating oil cooler Electric motor starting equipment like motor, battery, charging

generator with voltage regulator etc. Heavy duty radiator with fan Residential type silencer with exhaust piping with vibration isolator Fuel tank suitable for 8 Hrs of continuous running with necessary

piping and fuel gauge, drain valve, inlet and outlet connections. Anti vibration mounting pads (Dunlop) Speed controlling governor Suitable coupling system to the Alternator Tachometer Lubricating oil pressure gauge Hour meter to indicate number of Hrs of operation Auto trip on low oil pressure Over speed alarm with trip Thermal insulation for exhaust line with glass wool, Aluminium

sheet, chicken mesh, Diesel line 12 mm dia including beads flangeretc

Battery 12 V with lead and terminal Battery charger. Protection: Protection against low lubricating oil pressure, high

water temperature and over speed shall be provided for engine with alarm and fuel shut off.



5. Digital Pen

Digital Pen- all Police Stations

Minimum Technical Specifications for Digital Pen

Average battery life

Min. 2.5 hours continuous writing use

Average usage life

150,000 hours

Approximate battery recharge time

2 hours

Battery type Lithium-ion polymer rechargeable battery

Standard connectivity

USB 1.1 (also called High Speed USB 2.0)

Humidity non-operating

0 to 95% RH (excluding rain, non-operating)

Humidity range 0 to 95% RH (excluding rain)

Humiditiy recommended operating range

0 to 90% RH (non-condensing, operating)

Operating temperature maximum

104°F

Operating temperature recommended range

32 to 104°F

Storage temperature range

-4 to 104°F

Storage life Up to 5 years

Image compression

Pattern images to X, Y coordinate samples with relative time of capture

Image processing rate

75 Hz

Image resolution

Atleast 500 dpi

Image scaling Perspective, rotation, tilt, and error correction

Languages supported

English and Hindi

Internal fixed memory

Atleast 10 MB (1.3 MB available for user strokes)



6. Digital Camera

Digital Camera - all Police Stations

Minimum Technical Specifications for Digital Camera

Basic Features

Atleast14 Mega Pixels Sensor Type 1/2.3 Super HAD CCD Optical Zoom: 4x Precision Digital Zoom: 8x Lens: Carl Zeiss Vario-Tessar or equivalent F Number 2.7 - 5.7 Auto Focus Range (W: Approx. 4cm to Infinity, T: Approx. 60cm to

Infinity) Compatible Recording Media Memory Stick Duo / Memory Stick PRO

Duo / Memory Stick PRO Duo (High Speed) / Memory Stick PRO-HG Duo / SD Memory Card / SDHC Memory Card

LCD: 2.7 (6.9 cm) (230K pixels), Clear Photo LCD Battery Life: 240 shots or 120mins Battery System: Lithium ION Battery USB 2.0 Hi-Speed

Main Features

Photo Mode Intelligent Auto, Easy Shooting, Program Auto, SteadyShot

Scene Selection Twilight / Twilight Portrait / Landscape / Soft Snap / Snow / Beach / High Sensitivity / Underwater / Gourmet / Pet

Still Image Size 14M 4,320 x 3,240 Still Image Size 16:9 Mode 11M(4,320 x 2,432) / 2M(1,920 x 1,080) Movie Recording Mode (QVGA) 320 x 240, 29.97fps Movie Recording Mode (VGA) 640 x 480, 29.97fps Movie Recording Time Up to 2GB per shoot Recording Format Motion JPEG / AVI Still Image Recording Mode Normal (JPEG) / Burst (JPEG) ISO Sensitivity Setting Auto / 80 / 100 / 200 / 400 / 800 / 1600 / 3200 Image Stabilizer SteadyShot Focus Mode Multi-point AF (9 points) / Center-weighted AF / Spot AF Auto Focus Mode Intelligent Exposure Compensation Plus / Minus 2.0EV, 1 / 3EV step White Balance Auto / Daylight / Cloudy / Fluorescent / Incandescent /

Flash Underwater White Balance Auto / Underwater 1-2 Light Metering Multi-Pattern / Center Weighted / Spot Flash Mode Auto, Flash On, Flash Off, Slow Synchro Flash Range ISO Auto: Approx. 0.3 - 3.5m (W) / 0.6 - 1.8m (T),

ISO3200: up to Approx. 7.1m (W) / 3.7m (T) Pre-flash Auto Daylight Syncro Dynamic Range Optimiser Standard / Off / Plus Face Detection Red-eye Reduction Clear RAW NR (Noise Reduction)

User Interface

Self-Timer (10sec / 2sec / off) Auto Review Index Playback Playback Moving Image Mode (QVGA / VGA)



Slide Show Playback (SD) Image Rotation / Divide (MPEG) / Cue & Review Hand Shake Alert LCD Brightness Setting Speaker Volume Control Internal Memory Full Data Copy (to Memory Stick) Multi-use Terminal USB Connecting Auto / Mass Storage

7. L2 Switch for PS/HO (i) Layer 2 switch (ii) 24 No 10/100/1000 ports (iii) 2 Nos. 10/100/1000 (iv) Non-blocking architecture (v) min 8.8 Gbps switching fabric and 6.5 Mpps forwarding rate (vi) Support IGMP Snooping with Broadcast Control IGMP v3. (vii) Support for minimum 8000 MAC addresses. (viii) Ethernet, Fast Ethernet support (ix) Spanning tree/Rapid Spanning Tree support (x) Per VLAN Spanning Tree (xi) Support for dynamic VLAN Registration (xii) Dynamic Trunking Protocol or equivalent. (xiii) VLAN Trunking Protocol or Centralized VLAN management or equivalent (xiv) Traffic classification should be based on user-definable application types: TOS,

DSCP, Port based, Mac address, IP address, TCP/UDP port number (xv) Multicast filtering per port should be supported (xvi) Support SNMP upto ver.3 (xvii) Prioritization support (xviii) Minimum 250 vlans (xix) SNMP and Telnet support (xx) Web-based and CLI management (xxi) Four RMON groups (1,2,3&9)

Should support Policy based Switching and traffic Redirection One to one and One to Many mirroring SCP and SFTP for secure Management Private Vlan support

(xxii) Additional features: Advanced QoS, Rate limiting (xxiii) Time based L2/L3/L4 Access Control Lists, 802.1x and AAA Radius support (xxiv) Mounting: 19‖ Rack mountable (xxv) Source power supply: 230 V AC Single phase 50Hz

8. 600VA UPS with 60 minutes backup

Specifications

Certifications ISO 9001 certified / ISO 14001

Technology PWM Technology employing MOSFETS for switching

Efficiency >=75%

Input Voltage & Range 140-280 V

Input Frequency Range 47 to 53 Hz

Output Voltage 200 to 255V



Frequency 50 Hz +/- 5%

Output Power Factor 0.6 lag

Waveform Quasi Sine Wave

Battery Backup 60 minutes

Battery Type Sealed Lead Maintenance Free VRLA type (Lead Calcium SMF batteries NOT acceptable)

Battery Capacity Minimum 1000 VAH

Transfer Time <5 msec

Battary Brands Reputed &Reliable brands

Temperature Range 0 to 45 Degree C

Noise level <55 dB @ 1 Meter

Alarms & Indications All necessary alarms & indications essential for performance monitoring of UPS like mains fail, low battery & fault detection

Communication Interface

RS232/DB9

F. Annexure XI

E. Existing Legacy Systems, Record

a) Human Resource Management: Recommendations,

Recommendations

Continue after CCTNS YES

The SI should upgrade the existing system with the functionality

suggested by the Haryana Police and integrate with CCTNS

CAS.

System should be used for other HR related functions as well

like Leave management, Payroll, Order Book, ACRs,

Promotions, Confidential reports & others.

Stand amended as

Recommendations

Continue after CCTNS NO

The SI would be required to migrate the data from this system to

the newly deployed HRMS

The new HRMS System should be used for other HR related

functions as well like Leave management, Payroll, Order Book,

ACRs, Promotions, Confidential reports & others.

E. Existing Legacy Systems, Record



b) Return Writer: Recommendations,

Data from this application would not be migrated or digitized and would be replaced by ―Periodic

Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.

Stands amended as

Data from this application would be migrated or digitized and this application will be replaced by

―Periodic Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.

c) Crime Record Office: Recommendations,

Data from this application would not be migrated or digitized and would be replaced by ―Periodic

Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.

Stands amended as

Data from this application would be migrated or digitized and this application will be replaced by

―Periodic Crime and Law and Order Reports and Review Dashboard Service‖ module of CCTNS.

G. Annexure XIV

7 Integrated Investigation Forms are attached as Annexure to this document



33 RRFFPP VVOOLLUUMMEE IIII

1. 1.2. Bid Submission Instructions

a. Mode of Submission

Envelope 5 All the above 4 envelopes along with the cover letter, as specified in

Annexure Other Formats - Error! Reference source not found. should

e put in envelope 5 which shall be properly sealed. The outside of the

envelope must clearly indicate the name of the project (“Haryana

CCTNS: Response to the RFP for Selection of System Integrator”).

Stands amended as

Envelope 5 All the above 4 envelopes along with the cover letter, as specified in

Annexure Other Formats, should be put in envelope 5 which shall be

properly sealed. The outside of the envelope must clearly indicate the

name of the project (“Haryana CCTNS: Response to the RFP for

Selection of System Integrator”).

2. 2.4. Prequalification Criteria

Notes, Point 5 (b),

The sub contractor must be ISO 9001 in IT services. (ISO 27001) certification wherever relevant)

Stands amended as

The sub contractor must be ISO 9001 in IT services and preferably ISO 27001 certified



3. 2.6. Technical Evaluation Scoring Matrix

Evaluation Criteria/ Sub-

Criteria

Description and Evaluation System Max. Score Criteria

Cut-off

Score

A Past Experience 30 25

A1 System Integration Max 5 Citations showcasing experience as system integrator for turnkey

projects in India in the last 5 years for a project value of more than 25 Crores

each, involving at least 50+ locations and 1000+ users and the following:

IT infrastructure procurement, deployment, and commissioning

Software development and implementation

Network deployment and commissioning (LAN/WAN)

Site Preparation

Technical Support including Operations and maintenance

Maintenance of SLAs

Following parameters will be examined for evaluation:

Project value

Extent of coverage of above mentioned work areas in the project scope of

work

Stage of completion of the project (Completed / on-going)

Bidder must provide as a supporting documentary proof in form of work

orders confirming year and Area of activity, value of services to be delivered

for each of the project, Completion Certificate from Client confirming year

and value of Bidder‘s scope of work along with Reference details of the

20 NA




Criteria


Cut-off

Score

Client

Stands amended as


Criteria


Cut-off

Score

A Past Experience 30 22

A1 System Integration Max 5 Citations showcasing experience as system integrator for turnkey

projects in India in the last 5 years for a project value of more than 20 Crores

each, involving at least 50+ locations and 1000+ users and the following:

IT infrastructure procurement, deployment, and commissioning

Software development and implementation

Network deployment and commissioning (LAN/WAN)

Site Preparation

Technical Support including Operations and maintenance

Maintenance of SLAs

Following parameters will be examined for evaluation:

Project value

Extent of coverage of above mentioned work areas in the project scope of

work

20 NA




Criteria


Cut-off

Score

Stage of completion of the project (Completed / on-going)

Bidder must provide as a supporting documentary proof in form of work

orders confirming year and Area of activity, value of services to be delivered

for each of the project, Completion Certificate from Client confirming year

and value of Bidder‘s scope of work along with Reference details of the

Client



4. 3.6. Failure to agree with the Terms and Conditions of the RFP

1. Para (1),

Failure of the successful bidder to agree with the Terms & Conditions of the RFP shall constitute

sufficient grounds for the annulment of the award, in which event Haryana Police may award the

contract to the next best value bidder as per Haryana State Government Policy or call for new

proposals from the interested bidders or invoke the PBG of the most responsive bidder as per

section 2.8 of this volume.

Stands amended as

Failure of the successful bidder to agree with the Terms & Conditions of the RFP shall constitute

sufficient grounds for the annulment of the award and Forfeiture of the submitted EMD, in which

event Haryana Police may award the contract to the next most responsive bidder as per Haryana

State Government Policy or call for new proposals from the other interested bidders.

2. 4.3. Payment Schedules and Milestones

Please Note,

1. Para (4)

The payment will be made on the basis of the actual quantity of the items procured. CLIENT will

have the right for reduction / addition in the quantity proposed. Any payments will be done on the

basis of the unit rates quoted by the bidder in the Commercial bid.

Stands amended as

The payments will be made on the basis of the actual quantity of the items supplied and

commissioned under this project. CLIENT will have the right for reduction / addition in the quantity

proposed. Any payments will be done on the basis of the unit rates quoted by the bidder in the

Commercial bid.

2. Section 7, Format for Bid Response – Commercial Bid

Form 2: Detailed Component-Wise Pricing stands amended as



S.

No. Category

Component No of Components /

Units of Service (X)

Rate (per unit)

(Y)

Total Cost ( =

X*Y)

A. Hardware Related Costs with the AMC3 for the period of 5 years from the Go-Live of the project

1. Infrastructure / Hardware

Set of Virtualized

Desktops with

preloaded OS

Desktops with

preloaded OS

Printers

…

DG Set 2 KVA

DG Set 5 KVA

Others

2.

Infrastructure

Installation and

Testing /

Miscellaneous

Charges

…..

Others

Total A:

B (i). Networking (LAN) Related Costs

1. Network Related

Infrastructure

Routers

Switch

….

Structured

Cabling

Others

2.

Network Testing /

Bandwidth/

Miscellaneous

Charges

….

Others

Sub Total B(i):

B (ii): Networking – VPN over Broadband

S. No Connectivity Annual Charges

for 512 Kbps No. of Locations (b)

No. of Years

(c)

Total Cost ( =

a*b*c)

3 Rates quoted for AMC of hardware shall also be applicable for AMC of existing hardware with Haryana

Police.



S.

No. Category



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

bandwidth at

each location (a)

VPN Over

Broadband 270 5

….

Others

Sub Total B (ii):

Total B: Sub Total B(i) + Sub Total B(ii):

C (i) . Application Development & Database Creation Cost

S.

No. Category

Name of the

module No of licenses (X)

Rate (per unit)

(Y)

Total Cost ( =

X*Y)

1.

For COTS

products: Module

wise licensing and

deployment cost

Module 1

Module 2

……

Module n

2.

CCTNS

application: Total

cost of

Customization,

integration,

development and

deployment of the

CCTNS solution as

per requirements

mentioned in the

RFP

Name of the

Module of CAS

(State)

Man Months (a) Man Month

Rates (b)

Total Cost

(=a*b)

Module 1

…..

Module n

3. For Be-Spoke

development

Name of the

Module

Man Months (a) Man Month

Rates (b)

Total Cost

(=a*b)

Module 1

…..

Module n

Sub Total C (i):

S.

No. Category Annual Charges (a) No. of Years (b)

Total Cost

(a*b)



S.

No. Category



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

4. Annual Maintenance Charges for

complete CCTNS Application

54

5. …..

6. Others

Sub Total C (ii):

Total C: Sub Total C(i) + Sub Total C(ii):

D. Site Preparation and Civil Works

1.

Site Preparation

and Civil Works at

MHC room in each

Police Station

Flooring

2 Wall finishing and

Painting

3 Computer

Workstations

4 Cabinets

5 Renovation of

main entry door

6 Windows Roller

Blinds…

… ….

n Others

E. Operations and Maintenance Costs (Half yearly Expenses for 5 years of contract after „”Go-Live”) –

as detailed in RFP Volume 1

1.

Application

Maintenance &

Operational

Expense including

upgradation,

deployment of

patches, fixes etc.

2.

Infrastructure

Maintenance

Expense (Helpdesk,

deployed hardware

& network

4 AMC charges are applicable only after the Go-Live of Complete CCTNS system in the State.



S.

No. Category



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

infrastructure etc.)

3. ….

4. Others

Total E:

F: Support Manpower

1. Programmer

2. System Analyst

3. Data Entry Operator

4. Trainer

5. …..

6. Any Other

G. Data Digitization

1.

Cost of digitization of data (data entry of

the Master data and minimum historical

transactional data entry)

2 persons for 3

months (6)

2.

Cost of scanning of existing files for the

Integrated Workflow and Document

Management System

1 person for 6

months (6)

…..

Others

Total G:

H. Data Cleansing & Data Migration

1. Cost of Data Cleansing and Migrating Data from existing system to new system

2. Testing of migrated data

….

Others

Total H:

I. Training

Training Cost Per Person for

1. Change Management Trainings 5000 trainees L 5000*L

2. Trainings on the Application modules 10000 trainees M 10000*M



S.

No. Category



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

….

Others

Total I:

J. Data Centre Related Costs with the AMC for the period of 5 years from the Go-Live of

the project:

S.

No. Category Component

Qty / Units

of Service

(X)

Rate (per unit) (Y) Total Cost (= X*Y)

1.

Deployment of

requisite

infrastructure

for Data centre

Servers

2. Networking

equipments

3.

Storage

equipments (SAN

etc.)

4. Back up

equipments

5. Server OS license

6. Database license

7. Anti-virus

8. EMS CAL

Licenses

9. Identity & Access

Management

10. HMS

11. ….

12. Installation &

testing charges

13. Others

Total J:

K: O&M of Data Center

1 All the O&M Site preparation



S.

No. Category Component

Qty / Units

of Service

(X)

Rate (per unit) (Y) Total Cost (= X*Y)

2. cost for

managing the

data center

services

Manpower

3.

Maintenance of

the H/w & system

software

4.

Maintenance &

updation of Anti-

virus

5. …..

6. Others

Total K:



44 RRFFPP VVOOLLUUMMEE IIIIII

A. Section 2, Master Service Agreement

2.16.2 Effects on Termination,

1. Point (d),

On termination of this Agreement for any reason, the CLIENT will decide the appropriate course

of action.

Stands amended as

On termination of this Agreement for any reason, the CLIENT will decide the appropriate course

of action including the option of re-tender the remaining work at the Risk & Cost of the SI under

this project

2. Additional Clause on Limitation of Liability to be inserted

―Neither party shall be liable to the other for any special, indirect, incidental, consequential

(including loss of profit or revenue), exemplary or punitive damages whether in contract, tort or

other theories of law, even if such party has been advised of the possibility of such damages.

The total cumulative liability of System Integrator arising from or relating to this Agreement shall

not exceed the total amount to be paid by Haryana Police under this assignment that gives rise to

such liability (as of the date the liability arose); provided, however, that this limitation shall not

apply to any liability for damages arising from

(a) willful misconduct or

(b) Indemnification against third party claims for infringement.‖

B. Schedule VI, Payment Schedule

Please Note,

1. Para (4),

The payment against the hardware will be made on the basis of the actual quantity of the items

procured. CLIENT will have the right for reduction / addition in the quantity proposed. Any

payments will be done on the basis of the unit rates quoted by the bidder in the Commercial bid.

Stands amended as



The payments will be made on the basis of the actual quantity of the items supplied and

commissioned under this project. CLIENT will have the right for reduction / addition in the quantity

proposed. Any payments will be done on the basis of the unit rates quoted by the bidder in the

Commercial bid.

C. Section 4, Service Level Agreement

3. Interpretations

1. Point (a),

The business hours are 8:30AM to 4:30PM on all working days (Mon-Sat) excluding Public



Stands amended as

The business hours are 0700 hrs to 2300 hrs on all working days (Mon-Sat) excluding Public



2. Point (c),

18X7 shall mean hours between 06:00AM -12.00 midnight on all days of the week.

Stands amended as

16X6 shall mean hours between 0700 hrs to 2300 hrs on working days

3. Section: Post Implementation Phase SLAs

Service Level

Description

Measurement

Infrastructure

Availability

RTO shall be less than or equal to six (6) hours.


Each instance of non-meeting this service level will be treated as one

(1) violation.

Infrastructure

Availability

RPO (zero data loss in case of failure of Primary DC) should be zero

minutes





(2) violations.

Stands amended as

Service Level

Description

Measurement

Infrastructure

Availability

RPO should be < 60 minutes



(2) violations.



55 AANNNNEEXXUURREE

Presently 7 Integrated Investigation Forms as per National Crime Record Bureau format are

used. Further, more IIF forms are being designed by NCRB for Missing Persons, Unidentified

Dead, Unnatural Deaths, Unidentified Persons.

N.C.R.B. I.I.F.-I

FIRST INFORMATION REPORT(Under Section 154 Cr.P.C.)

1. District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……. 2. (i) Act ......................................................……. Sections .……………………………………………….. (ii) Act ........................................................…… Sections.......................................................................…. (iii) Act ........................................................…... Sections ......................................................................….

(iv) Other Acts & Sections .......................................................................................................................… 3. (a) Occurrence of offence: Day...............….. Date from..…….. ……….. Date to......................……...

Time Period ..................... Time from..................….. Time to............................…

(b) Information received at P.S.: Date ................................. Time ...................................

(c) General Diary Reference : Entry No. ......................................……… Time ..............................… 4. Type of Information : Written / Oral 5. Place of Occurrence : (a) Direction and distance from P.S. ..............................…...........................………….. …………………………………………………………………………………… Beat No. ………………….

(b) Address...................................................................................................................................…………

...................................................................................................................................................................... (c) In case, outside the limit of this Police Station, then

Name of P.S. .......................................…… District ....................................................................…..

6. Complainant / Informant :

(a) Name ..................................................................................................................................................…

(b) Father's/Husband's Name ...................................................................................................................…

(c) Date/Year of Birth .....................………….. (d) Nationality ..............................................…..………

(e) Passport No. ......................................……... Date of Issue ..............….. Place of Issue ..................…

(f) Occupation ................................................................................................................................................

(g) Address ....................................................................................................................................................... 7. Details of known/suspected/unknown accused with full particulars:

(Attach separate sheet, if necessary) (1) ....................................................................................................................................................................…

(2) ..............................................................................................................................................................................

(3) .....................................................................................................................................................................…

8. Reasons for delay in reporting by the complainant / informant

...................................................................................................................................................................................

................................................................................................................................................................................. 9. Particulars of properties stolen ( Attach separate sheet, if necessary )

.................................................................................................................................................................................... ...............................................................................................................................................................................

--- : 1/2 : ---

N.C.R.B.

I.I.F.-I 10. Total value of property stolen ..............................................................................................………………………. 11. Inquest Report / U.D. case No., if any ..............................................................................................……………... 12. First Information contents (Attach separate sheet, if required ):

13. Action taken: Since the above information reveals commission of offence(s) u/s as mentioned at Item No. 2. : (1) Registered the case and took up the investigation or (2) Directed (Name of I.O.) .................................…. Rank ….................……… No. ………… to take up the

Investigation or

(3) Refused investigation due to ……………………………………………………………………………. or (4) Transferred to P.S. ...................................……… District ...............……………… on point of jurisdiction.

F.I.R. read over to the complainant / informant, admitted to be correctly recorded and a copy given to the complainant /informant, free of cost.

R.O.A.C.

Signature of Officer in charge, Police Station

Name .…………………..............…………….. 14. Signature / Thumb impression

of the complainant / informant. Rank........................….....……. No. ..................

15. Date and time of despatch to the court ………………………

--- : 2/2 : ---

Attachment to item 7 of First Information Report

N.C.R.B.

Physical features, deformities and other details of the suspect/accused : ( If known / seen )

Sl. No.

Sex

Date/Year

of Birth

Build

Height (cms.)

Complexion

Identification Mark(s)

1. 2. 3 4 5 6 7

Deformities/ Peculiarities

Teeth

Hair

Eyes

Habit(s)

Dress Habit(s)

8 9 10 11 12 13

PLACE OF

LANGUAGE/

DIALECT Burn Mark

Leucoderma

Mole

Scar

Tattoo

14

15

16

17

18

19

These fields will be entered only if complainant/informant gives any one or more particulars about the suspect/accused. N.C.R.B.

I.I.F.-II

CRIME DETAILS FORM 1. District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……. 2. Acts and Sections ......................................................................................................................................……… 3. Place of occurrence shown by:

Name ......................................................…………… Father's/Husband's Name............................................….

Address ..................................................................................................................................................................... 4. Type of crime :

(i) Major Head ........................................……. (ii) Minor Head.....................................................…….. (iii) Method(s) (1) ........................................................................................................................

(2) .........................................................................................................................

(3) ..........................................................................................................................

(iv) Conveyance(s) used ......................................................................................................................

(v) Character assumed ..........................................................................................................................

(vi) Language / Dialect used .....................................................................................................................

(vii) Special feature -1 ...............................................................................................................….

Special feature -2 ....................................................................................................................

Special feature -3 ..............................................................................................................……

(viii) Type of place of occurrence ........................................................................................................……

(ix) Type of property stolen [4 types] (Major head of the property to be filled) :

1) ................................................................. 2) ...........................................................

3) ................................................................. 4) ................................................................. 5. Particulars of the victim(s) (Attach separate sheet, if required):

Sl. No.

Name

Father's/

Husband's Name

Date/ Year

of Birth Sex Nationality Religion

Whether SC/ ST/

OBC Occupation Address

Injury (Grievous/

Simple)

Means of causing injury

1

2

3

4

5

6

7

8

9

10

11

12

--- : 1/2 : ---

N.C.R.B. I.I.F.-II

6. Motive of crime …….................................................................................................................................................. 7. Details of properties stolen/involved (Use appropriate prescribed form(s) and attach). 8. Date and time of visit to the place of occurrence:

Date ……………… Time ……....................... 9. Description of the place of occurrence. 10. Description of physical evidence from the scene of crime for the property recovered/seized for the purpose of

investigation.

(i) Witness: Name .................................................................………………………………………………

Address …………..................................................................…………………………………

(ii) Witness: Name ……………………………………………………...................................................

Address .................................................................…………………………………………. 11. Sketch/ Map of the place of occurrence (Attach sketch/ map with legends separately, if needed. If to scale,

indicate so. May be certified and signed by witnesses, if required). Whether the Sketch/Map prepared by draftsman? Yes/No

Signature of Investigating Officer

Name............................................... Place ..................... Rank ....................……. No. ........... Date : …………….

--- : 2/2 : ---

Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure Form.

N.C.R.B.

Details of identifiable numbered or unnumbered property including fire-arms seized/ recovered/ stolen/ involved: District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……

Sl. No.

Type of property

Estimated

value (Rs.)

Quantity

Make

Model/ Bore

Number

Special marks

of identification

Country

of origin

Seized/

Recovered/ Stolen/

Involved

Belonging to victim/ accused or abandoned

Insurance certificate

No.

Name of insurance company

1

2

3

4

5

6

7

8

9

10

11

12

13

Witness-1

Signature of Investigating Officer Signature Name ………………………………………..

Witness-2 Rank ……………….. No. ……….………… Signature

Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure Form. N.C.R.B.

Details of Cultural property seized/recovered/stolen: District…...................…… P.S. .......................……… Year…….……... FIR No. ......…… Date..............……

Height Breadth

Depth Weight Special features Sl. No.

Type

Material used

Nomen-clature

cm- mm

cm- mm

cm-mm

kg.-gm.

Age AD/BC

Estimated Value (Rs.)

-1 -2 -3

Seized/ Recovered/

Stolen

Photograph collected Yes/No

ASI certificate No.

Insurance certificate No.

and name of the company

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

Witness-1

Signature of Investigating Officer Signature Name ………………………………………..

Rank ……………….. No. ……….…………

Witness-2 Signature

Attachment to Item 7 of Crime Details Form or Item 10 of Property Search & Seizure form. N.C.R.B.

Details of Automobile seized/recovered/stolen/involved District .........................................……….. P.S. ....................................……… Year ........................................... FIR No. ................................. Date ........................…

Sl. No.

Type of auto-

mobile

Estimated value (Rs.)

Make Colour Model(Year)

Regn. No.

Chassis No. Engine No. Seized/ Recovered/

Stolen/ Involved

Belonging to victim/

accused or abandoned

Insurance certificate

No.

Name of insurance company

1 2 3 4 5 6 7 8 9 10 11 12 13

Witness-1 Signature

Signature of Investigating Officer Witness-2

Name ………...…………………….

Signature Rank …….…………. No. ………...

N.C.R.B. I.I.F.-III

ARREST/ COURT SURRENDER FORM (Separate form for each accused)

1. District…...............…….. P.S. ............…… Year…………… FIR/Proceeding /G.D. No. ..…….. Date......…

Alphanumeric code of the accused............... (Write A1 to A9 for the first 9 persons, B1 for 10th person & so on) 2. Date, Time and Place of arrest/surrender: Date .......……… Time...........…… G.D.No.......……………….

Place of arrest : P.S. .........………………………………….. District ........………………………………….

3. Name of the court (if surrendered): .................................................................................................................. 4. Acts and Sections : ................................................................................................................................................ 5. Arrested and forwarded/ Arrested and released on bail or PR bond/ Arrested but released on anticipatory bail/

Arrested and remanded to police custody/ Surrendered in court and bailed out/ Surrendered in court and sent to judicial custody/ Surrendered in court and remanded to police custody.

(tick ' ' applicable portion). 6. Particulars of the arrested person:

(i) Name ..................................................................................................................................................… (ii) Father's / Husband's Name.....................................................................................................................

(iii) First Alias .................................................... (iv) Second Alias .............................................……..

(v) Nationality ................................................... (vi) (a) Voter Id. card No. ........................…………...

(b) Passport No. ...................……………... (c) Date of issue ........ (d) Place of issue................

(vii) Religion .................... .................................. (viii) Caste/Tribe......... .........................................……

(ix) SC/ST/OBC.............................................. (x) Occupation .................................................…….. (xi) Permanent Address ..............................................................… Distt..............…… P.S...............……

(xii) Present Address ...................................................................... Distt ..............……P.S...............……

7. Injuries, cause of injuries and physical condition of the arrested person (Indicate if medically examined) :

..................................................................................................................................................................................

................................................................................................................................................................................. 8. The arrested person, after being informed of the grounds of arrest and his legal rights, was duly taken into

custody on……............(date) at …….........(hours) at …............ (place). The following article(s) was/were found on physical search, conducted on the person of the arrested person and was/were taken into possession, for which a receipt was given to the arrested person. If no article found, `NIL’ may be indicated.

(1) .............................................................…… (2) ..............................................................……..

(Attached separate sheet, if required). Necessary wearing apparels were left on the arrested person for the sake of human dignity and body protection.

The arrested person was cautioned to keep himself/ herself covered for purpose of identification.

Intimation given to Shri/Smt. ..................................... (relation of) ............…... on (date)……….. at (hrs.)…..

--- : 1/2 : --- N.C.R.B. I.I.F.-III

9. Physical features, deformities and other details of the arrested person:

Sex Date/Year of Birth

Build Height (cms.)

Complexion Identification Marks(s)

1

2

3

4

5

6

PLACE OF Deformities/ peculiarities

Teeth Hair Eyes Habit (s) Dress Habit(s)

Language/ Dialect

Burn mark

Leuco-derma

Mole

Scar

Tattoo

7

8

9

10

11

12

13

14

15

16

17

18

Other features, if any ................................................................................................................................….

10. Whether finger-prints taken : Yes/No

11. Socio-economic profile of the arrested person :

(a) Living Status: Living alone / Living with family / with associate in pucca house / hotel / hostel / katcha house / thatched house / slum / homeless / harbourer.

(b) Educational qualification(s) ....................................…………. (c) Occupation .................................

(d) Income Group: (i) Economically weaker section (Annual income

below Rs. 25,000/-) (ii) Lower income (Rs.25,001/- to Rs.50,000/-)

(iii) Lower middle income (Rs. 50,001/- to Rs. 1,00,000/-)

(iv) Middle income (Rs.1,00,001/- to Rs.2,00,000/-)

(v) Upper middle income(Rs.2,00,001/- to Rs.3,00,000/-)

(vi) Upper income (Above Rs.3,00,000/-)

12. Whether the arrested person, as per observation and known police records:

(a) Is dangerous: Yes/No (b) Previously jumped any bail Yes/No (c) Is generally armed Yes/No (d) Operates with accomplices Yes/No (e) Is known/listed criminal Yes/No (f) Is recidivist Yes/No (g) Is likely to jump bail Yes/No (h) If released on bail, likely to commit crime

or threaten victims/witnesses. Yes/No (i) Is wanted in any other case Yes/No

( If Yes against item (b), (e) or (i), give case reference/Sections. Attach separate sheet, if required) 13. Name and address of the witnesses ( At least one witness is necessary )

1. Signature

2. Signature 14. Signature or LTI of arrested person.

Signature of Investigating Officer Name .............................…………….…… Rank .....................................No. ..............

Place .........……........ Date ...........…….......

--- : 2/2 : ---

N.C.R.B. I.I.F.-IV

PROPERTY SEARCH & SEIZURE FORM

(Search/Production/Recovery u/s 51/102/165 Cr.P.C……….. etc.) 1. District …………………………… P.S. ……………. …….… Year …… FIR/G.D.No……… Date….……. 2. Acts and Sections ……………………………………………………………………………………………… 3. Nature of property seized: Stolen/Unclaimed/Unlawful possession/Involved/Intestate. 4. Property seized/ recovered: (a) Date…………………. (b) Time…………………………….……….

(c) Place ………………………………………………………………………………………………………. (d) Description of the place ……………………………………………………………….…………………... 5. Person from whom seized /recovered : Name……………………………. Father’s/Husband’s name ……………………………………………….. Sex ………………. Age .………….. Occupation .………………………………………..…………………...

Address .……………………………………………………………………………….……………………….. Professional receiver of stolen property. Yes/No

6. Witnesses: (i) Name ……………………………. Father’s/Husband’s name ………………………………………………. Age ……………………….. …… Occupation ……………………… Address …………………………… …………………………………………………………………………………………………………………. …………………………………………………………………………………………………………………. (ii) Name ……………………………. Father’s/Husband’s Name ……………………………………………… Age …………………. ………….. Occupation ……………………… Address …………………………… …………………………………………………………………………………………….…………………… …………………………………………………………………………………………………………………. 7. Action taken/recommended for disposal of perishable property………………………….…………………… 8. Action taken/recommended for keeping of valuable property ……………………….……………………….. 9. Identification required. Yes/No 10. Details of properties seized/ recovered ( Use appropriate prescribed form(s) and attach).

(1) …………………….……………………………………………………………………………………… (2) …………………….……………………………………………………………………………………….

(Attach separate sheet, if required)

-:1/2:-

N.C.R.B.

I.I.F.-IV 11. Circumstances/grounds for seizure 12. The above mentioned properties were seized in accordance with the provisions of law in the presence of the

above said witnesses/* and a copy of the seizure form was given to the person/ the occupant of the place from whom seized.

13 The following properties were packed and/or sealed and the signature of the above said witnesses obtained

thereon or on the body of the property.

Sl. No.

Property Indicate whether signature obtained on the packet or on the

body of the property 1 2 3

------------------------------------------------------- Signature of the person from whom seized

(if present) Specimen of the seal is given below

Witness-1 Signature ……………………………………………... Signature of Investigating officer Witness-2 Name ……………………………………… Rank ………………….……..No.………... Place………………………. Date……….. Signature * In case the property is seized from such a place that no receipt is required to be given to anybody, this portion of

the sentence should be struck off.

-:2/2 :-

Attachment to Item 10 of Property Search & Seizure Form. N.C.R.B.

Details of Counterfeit Currency recovered/seized :

District ……………………………………. P.S. ………………………………. Year……….….. FIR No. ………………. Date………………...

Sl. No. Number of pieces Series Serial Number Type of currency Denomination Visible counterfeiting mark(s)

1 2 3 4 5 6 7

Witness-1 Signature of Investigating Officer Name ……………………………… Signature Rank …………………. No. ……… Witness - 2 Signature

Attachment to Item 10 of Property Search & Seizure Form. N.C.R.B.

Details of Narcotic drugs recovered/seized:

District ……………………………………. P.S. ………………………………. Year……….….. FIR No. ………………… Date………………...

Sl. No.

Name of drug No. of packets Weight (kg./gms.)

Description of the packing and marking, if any

Method of concealment Estimated value (Rs.)

1 2 3 4 5 6 7

Whether the notice under Section 50 of NDPS Act served on the person ? Yes/No Whether the Laboratory analysis form filled on the spot ? Yes/No

Signature of Magistrate (when present) /Gazetted Officer Signature of Investigating Officer Witness-1 Name ………………………………….. Name ………….……………………... Signature

Court ………………………………….. Rank ……………………... No. ………. Witness - 2 Signature

N.C.R.B. I.I.F.-V

FINAL FORM/ REPORT (Under Section 173 Cr.P.C.)

IN THE COURT OF ..................................................................................

1. District ..................................…… P.S. .......................……… Year.…………. FIR No........... Date ………. 2. Final Report / Charge Sheet No ....................................................................…. 3. Date...................………… 4. (i) Act.............................................................…………. Sections ...........................................................

(ii) Act .........................................................….………… Sections .......................................................…

(iii) Act ............................................................…………. Sections ........................................................…

(iv) Other Acts & Sections .......................................................................................................................… 5. Type of Final Form/Report: Charge Sheet / Not charge sheeted for want of evidence / FR True, Undetected / FR

True, Untraced / FR True, offence abated / FR Unoccurred . (tick ' ' applicable portion). 6. If FR Unoccurred: False/Mistake of Fact/Mistake of law/Non cognisable /Civil nature. (tick ' ' applicable portion). 7. If Charge sheet : Original / Supplementary. (tick ' ' applicable portion). 8. Name of I.O . ............................................………… Rank ....................................…….. No. ..............……. (at the time of charge sheet) 9. (a) Name of complainant / informant ........................................................................................................

(b) Father's / Husband's name .............................................................................................................….. 10. Details of Properties/Articles/Documents recovered/seized during investigation and relied upon (separate list can

be attached, if necessary).

Sl. No.

Property description Estimated value (Rs.)

P.S. Property Register No.

From whom/ where recovered or

seized

Disposal

1

2

3

4

5

6

11. Particulars of accused persons charge-sheeted: (Use separate sheet for each accused) Sl. No. …….

(i) Name .............................................………… ………. Whether verified ........................................…

(ii) Father's/Husband's name ............................…………. (iii) Date/ Year of birth ..................…………

(iv) Sex ...........…………….. (v) Nationality ................. (vi) Passport No. ......................……………..

Date of Issue …………… Place of Issue .................................................……………………………

(vii) Religion .........………….. (viii) Whether SC/ST/OBC ..........…….. (ix) Occupation …………..

--- : 1/3 : --

N.C.R.B. I.I.F.-V

(x) Address ......................................................................................………………………………………

............................................................................……. Whether verified ........................................….

(xi) Provisional criminal No. .....................................…………………………………………………….. (xii) Regular criminal No. (if known) ...........................….. (xiii) Date of arrest .....................…………...

(xiv) Date of release on bail ..............…………………….. (xv) Date on which forwarded to court.............

(xvi) Under Acts & Sections ...............................................................……………………………………….

. (xvii) Details of bailers / sureties:

Name …………………………….. Father’s/Husband’s name ………………………………………….

Occupation .................................... Address .................................................................................…… Identification …………………………………………………………………………………………..

(xviii) Previous convictions with case references .......................................................................................…

............................................................................................................................................................…

................................................................................................................................................................

(xix) Status of the accused: Forwarded / Bailed by police / Bailed by court / Judicial custody / Absconding / Proclaimed offender

(tick ' ' applicable portion). 12. Particulars of accused persons - not charge sheeted (suspect) : (Use separate sheet for each suspect) Sl. No. …… (i) Name ..........................................................………… Whether verified.............................…………

(ii) Father's/Husband's Name .......................................… (iii) Date/Year of birth .............................…

(iv) Sex .............. (v) Nationality ............................ (vi) Passport No. ................................……..

Date of Issue...........………………………………... Place of Issue ...........................................….

(vii) Religion ...............……… (viii) Whether SC/ST/OBC .................…… (ix) Occupation ............….

(x) Address..........................................................................................................................……………… ……………………………………………………….. Whether verified …………………………….

(xi) Provisional criminal No. .......................……………..

(xii) Suspicion approved : Yes/No

(xiii) Status of the accused (suspect): Bailed by police/Bailed by court/ Judicial custody/Not arrested (tick ' ' applicable portion).

(xiv) Under Acts & Sections .............................................................................................………………

(xv) Any Special remarks including reasons for not charge sheeting ..................................................……

..............................................................................................................................................................

..............................................................................................................................................................

.............................................................................................................................................................. --- : 2/3 : ---

N.C.R.B. I.I.F.-V

13. Particulars of witnesses to be examined: Sl. No.

Name

Father's/Husband's name

Date/Year of birth

Occupation

Address

Type of evidence to be

tendered

1

2

3

4

5

6

7

14. If FR is false, indicate action taken or proposed to be taken u/s 182/211 I.P.C ............................................................................................................................................. 15. Result of Laboratory analysis ......................................................................................................................................................................................................................…. 16. Brief facts of the case (Add separate sheet, if necessary) .............................................................……………………………………………………………………………

......................................................................................................................................................................................................................................................................….

.....................................................................................................................................................................................................................................................................…..

.......................................................................................................................................................................................................................................................................… 17. Refer Notice served : Yes/No Date..........................

(Acknowledgement to be placed) 18. Despatched on ..............................………. 19. No. of enclosures ……………………… 20. List of enclosures : As annexed

Forwarded by Officer in charge Signature of Investigating Officer submitting Final report/Charge sheet

Name .............................................. Name ........................................…...... Rank ..........................No. ............... Rank ............................... No. .....…..

--- : 3/3 : ---

N.C.R.B. I.I.F.-VI

COURT DISPOSAL FORM

IN THE COURT OF ...................................................................

1. District ...............……….. P.S. ............…………….. Year ..........……. FIR / Proceeding No...........… Date.............….. 2. Charge sheet No........... Date..……….. 3. Judicial file/Court case No. .................................................…………… 4. Acts & Sections of Law ….......................................................................…………………….. 5. Date of framing charge in court ..................................………………… 6. Type of case …………………………………….. 7. Date of judgement ..............................…… 8. Name(s) of the prosecutor .............................................................................................................................................................................................................................. 9. Details of court disposal in respect of the adult accused persons :

Sl. No.

Name of the

accused

Provisional

criminal number

Regular criminal number

Type of disposal

Acts &

Sections of law under which

convicted

Type

of punishment

Period

of punishment

Amount of Fine (Rs.)

Period of

Bond

Amount of Bond

(Rs.)

Finger

prints taken Yes/No

1

2

3

4

5

6

7

8

9

10

11

12

--- : 1/2 : ---

N.C.R.B. I.I.F.-VI

10. Details of Court disposal in respect of Juveniles:

Sl. No.

Name of the

accused

Provisional

criminal number


Type of disposal

Acts & Sections of law under which

convicted

Type of punish-

ment

Period of detention

/ care

Amount of fine (Rs.)

Name & Address of the Special

home/ Juvenile home/ Observation house, to which sent

Finger prints taken

Yes/No

1

2

3

4

5

6

7

8

9

10

11

11. Reasons of Acquittal ....................................................................................................................................................................................................................................... 12. Other comments / strictures passed by the court 13. Appeal preferred Yes / No - By State / By accused / By complainant

Signature of the P.P./A.P.P. preparing the form Name ……………………..… Date ............................………

--- : 2/2 : ---

N.C.R.B. I.I.F.-VII

RESULT OF APPEAL FORM

IN THE COURT OF ................................................................. 1. District ...............................………………. P.S. ......................……………….. Year ............….. FIR / Proceeding No. ................................... Date ....................…. 2. Charge sheet No. ............................... ……. Date ..........................…………… 3. Judicial file/Court case No..............................................................……………. 4. Appellant party : State / Accused / Complainant 5. Appeal No. ..........................................…… 6. Date of appeal...............……. 7. Date of judgement .....................................................................................……… 8. Particulars of the results of appeal in respect of the adult accused persons :

Sl. No.

Name of the accused

Provisional

criminal number


Acts &

Sections of law under which

convicted

Result of

appeal

Type of

punishment

Period of

punishment

Amount of

fine (Rs.)

Period of bond

Amount of

bond (Rs.)

1

2

3

4

5

6

7

8

9

10

11

The columns showing "Acts & Sections of Law" onward should be filled up only in case there is change in punishment in case of conviction or when acquittal is set aside, both in respect of adults and juveniles.

--- : 1/2 : ---

N.C.R.B. I.I.F.-VII

9. Particulars of the results of appeal in respect of Juveniles:

Sl. No.

Name of the

accused

Provisional

criminal number


Acts & Sections of law under which

convicted

Result of

appeal

Type of

punishment

Period of detention/

care

Amount of

fine (Rs.)

Name & address of the Special home/Juvenile

home/Observation house, to which sent

1

2

3

4

5

6

7

8

9

10

10. Any notable observations of the Appellate court on the Investigation / Prosecution / Lower courts : 11. Other comments / strictures passed by the court : 12. Remarks, particularly in regard to further appeal, if any :

Signature of the P.P./A.P.P. preparing the form

Name ………………………………..

Date ...............................…………… --- : 2/2 : ---

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