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REQUEST FOR PROPOSAL For Providing Security Services – Unarmed Guards Sealed offers in two-bid system are invited from registered Private Security Agencies (PSA) having their own Offices in Tamil Nadu for providing services of Unarmed Guards at e-Lounges and ATMs of Canara Bank, in Madurai Circle which has area of B & C Centres only. RFP Forms to be submitted along with the Techno-commercial Offer on payment of Rs. 200/- (Non-Refundable) by way of Demand Draft / pay order favouring “Canara Bank” payable at Madurai. Date of commencement of issue of RFP : 12.01.2016 Last date for submission of RFP : 28.01.2016, 5 pm Opening of Techno-commercial offer : 30.01.2016, 3 pm Interested Security Agencies may obtain Tender Forms, Terms and Conditions on payment of Rs 200/- (Non Refundable) towards cost of tender document from our Office during Office Hours (10 am to 3.30 pm) from 12.01.2016 to 28.01.2016 from our Office at Premises and Estate Section, St Mary’s Campus, East Veli Street, Circle Office, Madurai 625 001. Alternatively, the tender forms, Terms and conditions can be down loaded from our website http://www.canarabank.com/English/scripts/Tenders.aspx and enclose the cost of tender document of Rs 200/- and EMD of Rs 50,000/- by way of Demand Draft, as described in the above mentioned link and submit the filled in forms at the above address on or before 28.01.2016 up to 5 p.m. Offers from firms not having their own offices in Tamil Nadu will not be considered. All conditions and parameters will be evaluated with reference to the firms submitting the tenders. The Bank reserves the right to reject any/all applications without assigning any reason whatsoever. Sd/- Date : 11.01.2016 Assistant General Manger
Transcript

REQUEST FOR PROPOSAL

For Providing Security Services – Unarmed Guards

Sealed offers in two-bid system are invited from registered Private Security

Agencies (PSA) having their own Offices in Tamil Nadu for providing services of

Unarmed Guards at e-Lounges and ATMs of Canara Bank, in Madurai Circle which has

area of B & C Centres only.

RFP Forms to be submitted along with the Techno-commercial Offer on payment of

Rs. 200/- (Non-Refundable) by way of Demand Draft / pay order favouring “Canara

Bank” payable at Madurai.

Date of commencement of issue of RFP : 12.01.2016

Last date for submission of RFP : 28.01.2016, 5 pm

Opening of Techno-commercial offer : 30.01.2016, 3 pm

Interested Security Agencies may obtain Tender Forms, Terms and Conditions on

payment of Rs 200/- (Non Refundable) towards cost of tender document from our

Office during Office Hours (10 am to 3.30 pm) from 12.01.2016 to 28.01.2016

from our Office at Premises and Estate Section, St Mary’s Campus, East Veli Street,

Circle Office, Madurai 625 001.

Alternatively, the tender forms, Terms and conditions can be down loaded from our

website http://www.canarabank.com/English/scripts/Tenders.aspx and enclose the

cost of tender document of Rs 200/- and EMD of Rs 50,000/- by way of Demand

Draft, as described in the above mentioned link and submit the filled in forms at the

above address on or before 28.01.2016 up to 5 p.m.

Offers from firms not having their own offices in Tamil Nadu will not be considered.

All conditions and parameters will be evaluated with reference to the firms submitting

the tenders. The Bank reserves the right to reject any/all applications without

assigning any reason whatsoever.

Sd/-

Date : 11.01.2016 Assistant General Manger

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 2

SCOPE OF THE WORK

Approximately 18 Unarmed Guards are required at present (and it may vary in future

depending on our future plan), in three shifts for E –Lounges and ATMs of Canara Bank,

Madurai Circle which consists of Madurai, Ramanathapuram, Theni, Tirunelveli,

Virudhunagar, Sivaganga, Tuticorin and Kanyakumari Districts.

TERMS AND CONDITIONS

1.1 Deployment of Security Guards is to be completed within a period of fifteen days,

commencing from the date of acceptance of the offer by the Bank.

1.2 PSA should be able to deploy Security Guards in the following Districts: Madurai,

Ramanathapuram, Theni, Tirunelveli, Virudhunagar, Sivaganga, Tuticorin and

Kanyakumari.

1.3 The duties and the responsibilities of Unarmed Guards as expected by the Bank are

mentioned in detail in “Agreement” format given in Annexure- V. The “Agreement”

format is final and not open to any modification.

1.4 Any delay in deployment over the stipulated period will lead to cancellation of the work

order by the Bank without any explanation/reason stating to the security Agency.

1.5 The Work order for deploying security guards in branches/ATMs will be given only to

those eligible and empanelled Security Agencies having offices in Tamil Nadu.

1.6 The Bank reserves the right to distribute the work among the shortlisted firms

keeping in view their relative strengths and operational convenience. Therefore, the

lowest tendering firm shall not have sole claim over the complete order. However in

case of distribution of work to others, who are willing to accept the L1 Rates, the L1-

rate PSA will get at least 60% of the work contract and the remaining work orders will

be distributed among the L2 & L3 rate PSAs, provided they accept the L1 Rates. PSAs

of L4 rate and beyond shall not be considered for any contract arising out of this

tender process. If any of the shortlisted PSAs is unable to fulfill the orders within the

stipulated period, then the Bank will have the right to allot those unfulfilled orders to

other shortlisted PSAs after giving 15 days notice to the defaulting PSA. If there are

more than one L1 PSA, then the work orders shall be split among them and in such

cases no option shall be granted to L2 or L3 PSAs to match the L1 rate. The right to

take decision to allot the e-lounges will rest with Bank and it will be binding on all short

listed PSAs.

1.7 The successful Agency/ies shall make a security deposit of Rs 2,00,000/- ( Rupees

Two Lacs only) by way of a Bank Guarantee issued by a Scheduled Commercial Bank /

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 3

Fixed Deposit with Canara Bank which shall be released upon successful completion of

the contract. EMD of successful agency shall be retained as part of the security

deposit or in the alternative, shall be refunded upon production of equivalent Bank

Guarantee issued by a Schudeled Commercial Bank/ Deposit Receipt issued by Canara

Bank.

1.8 The successful Agency/ ies shall furnish a Performance Guarantee for an amount of

Rs 5.00 lakhs issued by a Scheduled Commercial Bank for the period for the contract.

1.9 The entire process of posting the required private security guards at the

designated E – lounges shall be completed by the successful agency/ ies by 15.02.2016.

Failure to do so will render the agency liable for levy of penalty at the rate of Rs

1,000/- per guard per week or part thereof. Delay beyond one month shall render the

balance works to be allotted to other agencies apart from levy of penalty as stipulated

and forfeiture of the security deposit.

1.10 After the deduction of TDS, the net amount payable by the Bank to the PSA

excluding service charges and applicable Service Tax thereupon shall not fall below

rates as per the Minimum Wages Act.

ELIGIBILITY CRITERIA FOR SHORT-LISTING

2. For empanelment or short-listing of Private Security Agencies (PSA), the following

criteria shall be applied. For this purpose PSAs shall submit proof documents along with

the tender and PSAs not submitting proof documents and/or not conforming to any of

these parameters will not qualify for short listing:

a) PSAs should be either registered companies or registered partnership firms

for providing security guards services. PSAs should have the necessary clearance and License to operate in the geographical jurisdiction of the Tamil Nadu State and all

districts in particular to Madurai Circle area (8 Districts consisting of Madurai, Theni,

Virudhunagar, Ramanathapuram, Sivaganga, Tirunelveli, Tuticorin and Kanyakumari

Districts).

b) PSAs should have obtained a license in accordance with section 4 and 7 of the Private

Security Regulation Act 2005, Tamil Nadu Private Security Agencies Rules, 2008.

Registration with Directorate General of Resettlement will be given preference.

c) PSAs should have their own infrastructure for training their guards in Tamil Nadu

State.

d) PSAs should have credible Supervisory Infrastructure and network.

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 4

e) PSAs should be an Income Tax assessee and should have submitted IT returns for the

last three years.

f) PSAs should have audited Profit & Loss Accounts for the past three years and the

average turnover of the PSA in the last three years should not be less than Fifty Lakh

rupees.

g) PSAs should have Registration under Shops & Establishments Act. PSAs should have

necessary registrations with Labour Department and other Govt. Departments for

compliance of all statutory/Govt requirements applicable to security agencies.

h) PSAs should have a valid certificate from ESI Corporation and should have been

allotted with a code number by the ESIC.

i) PSAs should have a valid certificate under EPF & Miscellaneous Provisions Act 1952 and

the PSA should have been submitting EPF contribution online.

j) PSAs should have Documents proving compliance of Minimum Wages Act 1948 and other

Labour laws and rules.

k) PSAs should have at least their one office with telephone & fax/Email facility within

the state in which the branch/office is located and office should be manned during the

office hours.

l) PSA should have minimum THREE years of experience providing Security Guards

services.

m) PSA shall not be owned or controlled by any director or officer/employee of the bank

or their relatives having the same meaning as assigned under section 6 of the Companies

Act 1956.

n) The PSA should not have incurred loss in the last three years.

2.1a) PSAs are required to furnish a copy of the Electronic Challan-Cum-Return (ECR) for

EPF contribution for a Wage Month not older than two months prior to the tender opening

date.

b) PSAs are required to furnish a copy of the previous “Return of Contributions”(Form-5)

submitted to the ESIC or a copy Electronic Contribution History Sheet submitted to the

ESIC in case of online contribution.

c) PSAs are required to furnish a copy of the past Wage Slip, not older than two months,

of any of their employees deployed as a Security Guard with any Principle Employment.

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 5

d) PSAs will be required to produce all original documents kept in his office for

verification by authorized staff of Bank whenever they visit PSA’s Office for inspection

of training infrastructure and other credentials of PSAs.

2.2 Intending PSAs should furnish details about their firm as per (Annexure-II).

3.TWO BID SYSTEM OFFER

The offer will be in two parts, Technical Bid and Price Bid. Both the parts should be

submitted in separate sealed covers duly superscribed “Technical Bid for Unarmed

Security Guards Services” and “Price Bid for Unarmed Security Guards Services”

respectively and both sealed envelopes should be placed in another sealed envelope

superscribed “Offer for Security Guards Services”. The sealed envelopes containing the

tender documents should reach us on or before 5 pm on 28.01.2016. The sealed envelopes

may also be dropped in the tender box kept at P & E Section, Canara Bank, Madurai Circle

adhering to the scheduled date and time given.

4. EARNEST MONEY DEPOSIT

Earnest Money Deposit of Rs. 50,000/- (Rupees Fifty Thousand only), in the form of a

demand draft/pay order issued by a scheduled commercial bank favouring “Canara Bank”,

payable at Madurai must be submitted along with the Techno-commercial offer. Offers

not accompanied with Earnest Money Deposit of Rs. 50,000/- will not be accepted. This

amount will be forfeited if, having been selected by the Bank for the job, the PSA refuses

to accept any contract or having accepted the contract, fails to carry out his obligations

mentioned therein. Bank Guarantee in lieu of Earnest Money Deposit will not be accepted.

No interest is payable on the Earnest Money Deposit. The Earnest Money Deposit will be

refunded to the unsuccessful PSAs. The Earnest money paid by the successful PSAs will

be released only after satisfactory deployment of security guards as per the contract.

5. RIGHT TO ALTER QUANTITIES & REPEAT ORDER

The Bank will be free to either reduce or increase the number of security guards to be

deployed on the same terms and conditions. The Bank reserves the right to alter.

6. TECHNICAL OFFER (TO)

The Technical Offer (TO) should be complete in all respects and contain all information

asked for in this document. It should not contain any price information. The Technical Offer should comprise the following:

6.1 Covering letter on the prescribed format (Annexure-I).

6.2 Demand Draft for Rs. 200.00/- (Rs Two Hundred only) (Non-refundable)

towards cost of RFP forms.

6.3 PSA profile as per Annexure II.

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 6

6.4 Incorporation certificate, License copy, Registration documents of PF &ESI,

Registration of shop and establishment act and PAN card.

6.5 Details of reference sites as per Annexure-III.

6.6 Demand Draft (Earnest Money Deposit) for Rs. 50,000/- (Rupees Fifty

Thousand only).

LATE BIDS:-Any bid received after the deadline for submission of bid prescribed by the

bank will be rejected and returned unopened to the Bidder.

7. PRICE BID

The Price Bid should contain all relevant rates and charges and the rates should be quoted

in Indian Rupees only. The Price Bid should not contradict the TO in any manner. Price bid

for area ‘B’ and area ‘C’ should be furnished separately as per annexure IV. Both the

annexure should be placed in the single price bid envelop.

8. PRICE COMPARISION

8.1 Monthly Rates per unarmed security guards will be given in the format as per

Annexure-IV.

8.2 The Bank will shortlist suppliers, who satisfy commercial and other requirements laid

down in the document. The Price Bids of only the short listed suppliers will be opened.

Short listed suppliers will be notified by e-mail/post and the suppliers/authorized

representatives may be present at the time of opening of the Price Bids.

9. NO ERASURE OR ALTERATIONS

Techno-commercial details must be completely filled up. Corrections or alterations, if any

should be authenticated.

10. AGREEMENT BETWEEN THE PSA AND THE BANK

The successful PSAs shall execute an Agreement with the Bank on Rs.100 non-judicial

stamp paper as per Terms & Conditions as per Annexure-V. It is understood that the

PSAs, who are willing to offer their security guards services in response to this RFP have

read all the terms and conditions given at Annexure-V and have agreed to all the Terms &

Conditions without any modifications.

11.VALIDITY OF OFFER

The offer should be valid for period of three months from the last date for submission of

the offer. The contract will be valid for a period of 3 years from the date of initial

engagement.

12. EVALUATION PROCESS

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 7

Offers (Tenders) will be evaluated in the following stages:

12.1 Stage I

Incorporation Offers, i.e., offers not accompanied by the mandatory documents as per

paragraph 6 above shall, be rejected.

12.2 Stage II

Offers will be evaluated against the stipulated minimum eligibility criteria based purely on

valid proof documents submitted by the PSAs. Offers not complying with any of the

eligibility criteria as per paragraph 2 above will be rejected.

12.3 Stage III

Short-listing of supplier(s) based on proof documents submitted, site visits by the Bank’s

officials and satisfactory feedback from reference sites.

12.4 Stage IV

Price Bids of the short-listed firms will be opened for area-wise price discovery and fixing

“Approved Rates”.

12.5 Stage V

Willingness letter will be obtained from shortlisted firms to work on “Approved Rates”.

12.6 Stage VI

Issue of work orders to the shortlisted firms.

13. NO COMMITMENT TO ACCEPT LOWEST OR ANY TENDER

The Bank shall be under no obligation to accept the lowest or any other offer received in

response to this notice and shall be entitled to reject any or all offers without assigning

any reasons whatsoever.

14. OPENING OF OFFERS

Technical Bid offer will be opened at 3 pm on _30.01.2016__ at Circle Office, Madurai.

The bidders/ their representatives may be present at this time of opening of the

Technical Bid Offers. No separate intimation will be sent in this regard to the suppliers

for deputing their representatives. The Technical Bid Offers will be opened at the time

and date stipulated above irrespective of the number of Offers or their representative

present.

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 8

15. ORDER CANCELLATION

If the selected PSA fails to deploy their Security Guards within the stipulated time

scheduled or the extended date communicated by the Bank, it will be a breach of contract.

The Bank reserves the right to cancel the order in the event of delay in deployment of

security guards and forfeit the Earnest Money Deposit.

16. PAYMENT TERMS

No advance amount will be paid to PSA. Monthly payment conforming to the attendance of

the security guards as per documents to be maintained by the PSA and shown to the Bank

shall be made within two weeks after submission of the bills by PSA. PSA shall submit bill

along with the copies of Wages Slips without delay. Along with the bills the PSA shall also

submit the copies of

I) The Attendance sheets

II) Previous E.C.R for EPF and

III) The Contribution History for the ESI premiums contribution for the PSAs employees

deployed with the Bank. The PSA shall ensure that Savings Bank Account of the PSA

Employee gets credited by the 07th day of the month following the Wage Month and

further ensure that the amount credited is the same as the net wage payable as per the

wage slip.

Last date for submission of offers 28.01.2016, 5 pm

Opening of Technical Bid Offers 30.01.2016, 3 pm

17. STANDARDS EXPECTED

1) Security Guards provided by PSA shall not be more than 45 years age at the time of

deployment.

2) The Guards should be literate, medically fit and mentally sound and possess good

physique to perform all duties of Guards assigned by the Bank.

3) The duty time of the Unarmed Guards will be 8 hours per day in uniform provided by

the PSA (which includes shoes and head gear). PSA has to arrange for a reliever on the

mandatory weekly off days.

4) PSA has to arrange for drinking water and first aid box complying with the labour laws.

5) PSA should not change the security personnel without intimating the respective branch

in charge.

18. CHARACTER & ANTECEDENT VERIFICATION

Before deployment of their security guards or armed guards, the PSA should arrange for

verification of the antecedents of the guards by the police and such verification

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 9

certificate by the police should be submitted by the PSA to the Bank before deployment

of the guard.

19. COMPLIANCE WITH CONTRACCT LABOUR ACT

The selected PSAs shall comply with all provisions of the contract labour (Employment &

Regulation) Act and rules and all other applicable labour laws/rules time to time.

20. FOR FURTHER CALRIFICATIONS, IF ANY, YOU MAY CONTACT THE

FOLLOWING ADDRESS:

The Manager – Security,

Canara Bank Circle Office,

East Veli Street,

Madurai- 625001,

EMAIL: [email protected],

Phones: 0452-2336070/9489046441

Deputy General Manager

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 10

Annexure-I

(Letter to the Bank on the supplier’s letterhead)

To

The Deputy General Manager,

Canara Bank,

Madurai.

Dear Sir,

Sub: Your RFP for Deployment of Unarmed Security Guards

With reference to your tender and the RFP published on ___________________, having

examined and understood the instructions, terms and conditions forming part of the RFP,

we hereby enclose our offer for the supply of security guards services as detailed in your

above referred RFP.

We confirm that we have not been disqualified by any PSUs for deployment of

guards.

We further confirm that the offer is in conformity with the terms and conditions as

mentioned in RFP.

We also confirm that the offer shall remain valid for three months from the last date for

submission of the offer.

We hereby confirm that we have read the terms and conditions given at the Annexure-V

of the RFP and agree to them fully.

We understood that the Bank is not bound to accept the offer either in part or in full and

that the Bank has the right to reject the offer in full or in part without assigning any

reason whatsoever.

We enclose herewith a Demand Draft/pay order for Rs. 200/- (Rupees Two Hundred only)

favouring Canara Bank and payable at Madurai, towards cost of RFP form, details of the

same as under:

Demand Draft/Pay order No. :

Date of Demand Draft/Pay order :

Name of Issuing Bank :

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 11

We enclose herewith a Demand Draft/Pay order for Rs. 50,000/- (Rupees Fifty Thousand

only), favouring Canara Bank and payable at Madurai, being the EMD, details of the same is

as under:

Demand Draft/pay order No. :

Date of Demand Draft/pay order :

Name of Issuing Bank :

Yours faithfully,

Authorised Signatories

(Name & Designation, seal of the firm)

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 12

Annexure-II

(Letter to the bank on the supplier’s letterhead)

APPLICATION FORMAT

ENGAGEMENT OF PRIVATE SECURITY AGENCY

1. Name of the Applicant :

Address :

Telephone No :

Office :

Residence :

Mobile :

Fax :

E-Mail :

2. a) Status of the Firm(Whether

company/ Partnership /

proprietary) :

b) Name of the Proprietor/ Partners/

Directors (With professional

qualifications, if any) :

c) Year of Establishment :

3. Whether registered with Registrar

of Companies/firm. If so, No. & Date :

4. Registration with Tax Authorities

a) Income-tax No. PAN/GIR NO

(furnish copies of Income-tax

returns) :

b) Service /Commercial Tax (Furnish

the latest copies of the returns

filed) :

TIN No.

CST No

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 13

5. Names of the Bankers with address :

6. Turnover of the Company/firm (Please attach copy of audited balance sheet and

profit and loss account for three years).

Sl. No. Year Turnover

1. 2014-15

2. 2013-14

3. 2012-13

7. Registration/Empanelment with Government / Public Sector / Banks NAME OF THE

ORGANISATION

NATURE OF WORKS VALUE OF WORKS DATE OF

REGISTRATION

8. What are your fields of activities? Mention the fields on preference Basis

1)

2)

3)

9. Details of the works executed during the last 3 years.

Sl.

No.

Work executed for (name

of the organization with

address, concerned office

and telephone number)

Nature of work (in

brief)

Location of the

work

Actual

Value of the

works

Note: Copies of satisfactory completion certificate obtained from the client shall be

enclosed.

9. Details of present assignments As per Annexure III ( enclose copies of work orders

issued by clients)

Sl.

No.

Work executed for (name

of the organization with

address, concerned office

and telephone number)

Nature of work (in

brief) Location of work

Actual Value of

the works

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 14

11. Key personnel permanently employed in your organization:

Sl.

No. Name

Qualificati

ons Experience

Particulars

of work

done

Employed

in your

firm since

Any other

12. Furnish the names of three responsible clients/ persons to whom the major works

carried out by the applicant with address and telephone number who will be in a

position to certify about the quality as well as past performance of your organization.

13. In Case of private security agency copy of valid license issued by the Police department

needs to be enclosed.

1. I/We have read the instruction appended to the performa and I / We

understood that if any false information is detected at a later date, any contract

made between ourselves and Canara Bank on the basis of the information given by me

/ us can be treated as invalid by the Bank and I / We will be solely responsible for

the consequences.

2. I / we agree that the decision of Canara Bank, Madurai Circle in selection of

PSAs will be final and binding to me / us.

3. All the information furnished by me / us above here is correct and true to

the best of my/our knowledge and belief.

4. I / we agree that I /we have no objection if enquiries are made about the

work listed by me / us here in above and / or in the accompanying sheets.

Place :

Date : SIGNATURE :

Name, Designation & seal of the company

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 15

Annexure – III

(Letter to the bank on the supplier’s letterhead)

1) Name of the company :

Address of the company :

(Name , designation of contact person with telephone No. and e-mail id)

Name :

Designation :

Landline No. :

Cell No. :

E-Mail ID :

Details of Security Guards Services in last 3 years

(Ref. No., date of order and quantity)

2) Name of the company :

Address of the company :

(Name, designation of contact person with telephone No. and e-mail id)

Name :

Designation:

Landline No. :

Cell No. :

E-Mail ID :

Details of Security Guards Services in last 3 years

(Ref. No., date of order and quantity)

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 16

Annexure – IV

(PRICE BID) (Letter to the bank on the PSA’s letterhead)

Sl. No Payment Details Percentage on Sl No. 1

Area B/ C

1. Basic +Variable Dearness Allowances (VDA) N.A

2.

Employees Provident Fund (EPF) & Employees Deposit Linked Insurance (EDLI) & Admn Charges to PF & EDLI Authority

3. Employees State Insurance (ESI)

4. Bonus @ 8.33% of Rs.3500/-

5. Other Charges, if any

a)

b)

c)

6. TOTAL

7. Charges for Weekly Off 1/6 of Serial 6

8. Grand Total

9. Service Charge at ____% of Sr.No.8

10. Final cost to the bank * ( For 08 Hours /Guard/Month )

Note: 1. Payment details at Serial Numbers 1-4 are mandatory charges and should

conform to the relevant legal/statutory provisions of Central Wages in vogue (Proof of Central Wages is mandatory ) and serial No. 5 is not mandatory .

2. Basic & VDA (Sl. No.1) should confirm to the minimum wages fixed and will be revised from time to time, by the Ministry of Labour & Employment, Government of India for employment of Watch & Ward Staff.

3. The areas B and C shall be as per Notification issued, and revised from time to time, by the Ministry of Labour & Employment, Government of India.

4. Pro-rata bonus payment as per norms and eligibility to be paid every month by PSA and shown in wage slip as in Sr No.4. PSA is free to give higher amount of bonus, However for the purpose of evaluation of tender the bank will consider only 8.33 % of Rs.3,500/-.

5. National Holidays will be paid as per government guidelines and should be reflected in the monthly bills.

6. TDS at the rate of 2% will be deducted. 7. After the deduction of TDS the net amount payable by the bank to the PSA

excluding service charges and applicable Service Tax thereupon shall not fall below rates as per the Minimum Wages Act.

* Service Tax as per applicable rates on Ser.No.10 shall be paid extra in accordance to rules on payment of Service Tax.

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 17

Annexure – V

AGREEMENT

PROVIDING / OBTAINING SECURITY SERVICES

This Agreement is entered at ________________________ (place) on the __________

(day) of ___________________________________ between Canara Bank,

________________________________ (Branch/Office) _____________ at

______________________________________ (Address) represented by its attorney

Shri __________________________________________ hereinafter referred to as

the First party.

AND

The private security agency M/s. _______________________________________

represented by its ________________________________ (designation), Mr./Mrs./Ms.

_________________________________________________ (Address) hereinafter

referred to as the PSA which expression shall wherever the context so admits, means and

includes his legal repsentatives, successors & assignees as the second party.

Whereas the fisrt party requires the services of a private security agency for

safeguarding its properties and assets.

Whereas the PSA, which is a private security agency providing unarmed security guards

services has agreed to provide security guards, hereinafter referred to as “PSA’s

employees” to the first party as per the first party’s reqirements.

Wheraes the PSA and the first party have agreed to enter into a service contract for a

period of ___________ months w.e.f. _____________ till _________________ which

shall be deemed to be automatically terminated thereafter unless renewed by the first

party for the purpose of obtaining security guards service on the terms and conditions as

mentioned hereunder.

Now thereafter this agreement witnesseth as under:

1. PSA declares that the PSA is in possession of the valid license issued under Section

7 of the Private Security Agencies (Regulation) Act 2005 and the PSA further

undertakes that the license will be renewed from time to time and will be valid

during the entire period of the Agreement, failing which this agreement shall stand

automatically cancelled and the first party shall not make any payment.

2. PSA shall ensure that ___ security guards possessing the required skill and training

shall be deployed at the branch/office/ATM (Strike out whichever is not

applicable). The PSA’s Employees shall not be more than 45 years of age for

security guards at the time of deployment.

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 18

3. The PSA hereby undertakes to abide by the requirements of eligibility criteria and

physical standards for the PSA’s employees and their training as prescribed in the

private security agencies (regulation) Act 2005 and the rules framed there under.

4. The PSA shall ensure that all the PSA’s employees are subjected to basic training &

refresher training program on regular basis at its cost.

5. The PSA shall ensure that the PSA and their employees deployed with the first

party shall comply with all obligations, conditions and restrictions regarding

uniform, photo identity card, etc., stipulated in the private security agencies

(Regulation) Act 2005 and rules framed there under.

6. If the state law requires the registration of the PSA with the welfare board of

security guards or any such other board constituted under the state law, such

registration shall be ensured by the PSA before deploying their employees with the

first party.

7. The PSA agrees that the duty of security guards is to keep a watch over persons

visiting the E-Lounge or ATM for the purpose of safety and security against

infiltration and against removal of bank’s property by any unauthorized person

and/or to watch and guard the above.

8. The PSA shall ensure that the PSA’s employees shall be conversant with the use of

fire extinguishers and shall take necessary action in case of activation of fire alarm

system or in case of a fire in the branch/office.

9. PSA shall provide the names of PSA’s employees to the branch/office before their

deployment. The PSA shall furnish the names, permanent & local addresses of the

PSA’s employees deployed at first party’s premises from time to time along with

their latest photographs, thumb impression & signatures.

10. The PSA shall ensure that the PSA’s employees function under general directions of

branch manager/Authorized official and perform duty according to the duties given

in the Annexure to this agreement. The PSA shall also ensure that the PSA’s

employees deployed at branch/office/ATM have read & understood their duties.

11. The PSA will provide PSA’s employees with uniform (Summer/Winter), caps,

raincoats, torches and other accessories (photo I-card, name tab, baton, whistle

etc) as and when required.

12. Before deployment of their employees, the PSA shall arrange for verification of

antecedents of all the PSA’s employees by the police and such verification

certificates shall be submitted to the first party before deployment of security

guards or their relievers.

13. PSA’s employees shall be medically fit, mentally sound and possess good physique

and not be suffering from any contagious/major diseases. Wherever required by

the first party, the PSA will provide literate PSA’s employees to perform the

assigned duty efficiently.

14. The PSA will change the PSA’s employee immediately on instruction from the first

party if the performance of that particular PSA’s employee is not acceptable or

found physically/medically unfit and the decisions of the first party is final in this

regard.

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 19

15. The PSA shall ensure that the PSA’s employees shall not accept any eatables, tea,

coffee, tobacco, etc., from strangers. The PSA’s employees shall not take any

alcohol or intoxicants or be found in an inebriated state or smoke during the duty

hours.

16. The PSA shall ensure that no familiarity develops between the PSA’s employees and

the first party staff. Further, the PSA shall ensure that the PSA’s employees do

not indulge in any activities including money transactions, which may tarnish the

image of the first party.

17. The security supervisor/field officer to be provided exclusively for supervising the security guards deployed with Canara Bank and he shall report to the concerned

branch/officer in charge/official at least once a week for the purposed of

briefing/debriefing. He must carry out checking of guards wherever deployed for

alertness on regular basis as instructed by branch/office. First party will not be

liable for separate payments for this arrangements and the cost of such

arrangements shall be borne entirely by the PSA.

18. The PSA shall ensure that at no point of time during the prescribed duty hours, the

PSA’s employee will be on leave or absent from his place of duty without a reliever

and that they shall remain alert during their working hours to prevent

theft/pilferage and other untoward incidents.

19. PSA shall maintain duty register for each PSA’s employees and get the register

checked by the bank’s branch/office daily, along with timings. In case a PSA’s

employee is found absent from the place of his duty, the pro-rata payment for the

day’s absence will be deducted from the payment due to the PSA.

20. The PSA shall maintain up to-date record of PSA’s employees as per the shops &

establishment Act and will discharge all obligations under various labour laws viz.

EPF Act, ESI Act, Gratuity Act, Bonus Act, Workmen’s Compensation Act, Contract

labour (Regulation & Abolition Act), etc or under any other Act under the state of

Tamil Nadu in respect of PSA’s employees and shall produce these records for

verification as when demanded by the first party.

21. The PSA shall be responsible for all acts of commission and/or omissions by its

employees leading to loss and/or damage to first party’s employees and/or third

parties and shall meet all liabilities arising out of such omissions and/or

commissions.

22. PSA shall alone decide and be responsible for the leave or absence of the PSA’s

employees and first party shall not in any way be responsible for sanction of leave,

etc., to the PSA’s employees.

23. PSA shall maintain proper records/details of the PSA’s employees deployed in the

branch/office/ATM of first party. PSA shall submit monthly bills to the Circle

Office, Madurai giving details of the PSA’s employees deployed and the payment

claimed for each of them. Bills should be supported with attendance sheets of the

security guards with due attestation of the respective branch in charge of Canara

Bank. All payments under this agreement shall be made to the PSA by the Circle

Office, Madurai. Payment will be made on a monthly basis within seven days of

receipt of the relevant bill from the PSA. However in case of any discrepancy in

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 20

the bill detected by the first party, the payment will be released to the PSA within

four days from the date of resolving the discrepancy by the PSA.

24. PSA shall be fully and absolutely responsible for the payment of salary and other

statutory dues to PSA’s employees like salary/wages, bonus, arrears, overtime,

employment/terminal benefit, compensation or other claims of whatsoever nature

to PSA’s employees and first party will not undertake any liability in relation to such

matters.

25. The PSA’s employees shall not claim any employment relationship with first party

under any circumstances. The PSA shall obtain written undertaking from each of

the PSA’s employees deployed with the first party that he is a permanent employee

of the PSA and the written undertaking in original salary given to first party’s

office, where he is deployed.

26. PSA hereby undertakes to ensure payment of wage to its PSA’s employees in

compliance with Minimum Wages Act and other relevant statues in force and

modified/amended or revised from time to time as per enactment of Central/State

Governments.

27. The PSA hereby undertakes further that additional/excess payment over the

contracted amount, which may arise due to extraneous reasons during the currency

of this agreement shall be borne by the PSA alone and the first party shall not be

liable to pay excess amount other than the difference between the revised basic

pay, VDA and the resultant difference in statutory dues, i.e., EPF, Gratuity, Bonus,

ESI & EDLI vis-à-vis the rates prior to revision and the difference in Service Tax.

28. The PSA shall pay the monthly wages to PSA’s employees deployed with the first

party by crediting the Savings Bank Account of the PSA’s employees with any bank.

29. PSA shall submit printed receipts for all the payments received from first party.

The PSA shall also furnish the proof of having paid the wages to the PSA’s

employees engaged by them within one week of the disbursement of the wages to

them and proof of having paid the statutory dues the concerned authorities on

quarterly basis. Non-payment of monthly wages by the PSA to the PSA’s employee

deployed with first party will make this contract null and void and will result in

termination of the deployment of PSA’s employees with the first party with

immediate effect and the first party will not be required to make any payment to

the PSA thereafter.

30. First party shall not make any direct payment of whatsoever nature to the PSA’s

employees. All payment payable by first party in connection with or arising out of

this agreement shall be made only to PSA and not to the PSA’s employees.

31. PSA shall also ensure that the PSA’s Employees do have their own arrangements for

their food and beverages.

32. PSA will ensure that the monthly wages are paid on or before seventh day of every

month promptly and should not delay the wages at any circumstances.

33. In case of any mishap of whatsoever nature (minor / major/ fatal including death

during the course of their duty) sustained by PSA’S employees, the responsibility

for meeting the medical/hospitalization expenses or of granting compensation ,if

any, on that count will be that of the PSA only and not of the first party. If for any

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 21

reason, compensations, costs etc, are paid by the first party, the same shall be

reimbursed by the PSA to first party without any demur including interest at ruling

rate till settlement and such settlement shall be made by the PSA within one month

from the date of demand by the first party and upon failure of the PSA to do so,

the first party shall have the right to adjust the monthly bills payable to the PSA

towards the amounts payable by the PSA till the entire dues are wiped off.

34. In the event of theft, pilferage to damage to property of the first party or any

loss, the first party shall report the matter to the local police first. The PSA

agrees that in case of any loss of cash/materials/other properties of the bank,

which may arise directly due to absence or dereliction of duty or inattentiveness or

negligence or collusion of the PSA’s employee, such loss will be made good by the

PSA and all liabilities arising out of such incidents will be fully met by the PSA. If

the inquiry reports of the first party and the PSA are conflicting on this point, it is

agreed between the parties that the first party’s report shall prevail and be final.

Such quantum of loss assessed and payable by the PSA shall be paid to first party

within a month of demand and upon failure of the PSA to do so, the first party,

without prejudice to other recovery measures either through Court of Law or

otherwise, shall have right to adjust the monthly bills payable to the PSA towards

the amounts payable by the PSA till the entire dues are wiped off.

35. Neither the PSA nor any of the PSA’s Employees will have any claim against the

first party for any liability arising out of any commission/ omissions caused by the

PSA’s employees while on duty.

36. The PSA’s Employees deployed for the security of the branch /ATM as per terms

of this agreement shall always be treated as employees of the PSA only and will not

have any right to seek employment in the services of the first party. There shall

be no relationship whatsoever between the first party and the PSA’s employees.

PSA shall also make it clear to PSA’s employees that they shall not, under any

circumstances, claim any right of employment from first party and the PSA shall

continue to be their employer.

37. In return for fixed sum/rates, the PSA shall at its own risk &cost provide services

of PSA’s employees as per the requirement of the first party purely on contractual

basis.

38. PSA undertakes to submit a copy of licence from the Ministry of Labour, Govt. of

India, or exemption certificate from the state Government, for providing security

guard services in offices/ATMs of first party before deploying their employees

with the first party.

39. PSA states and admits explicitly that the work assigned by first party to it is not

perennial in nature and the first party has the right terminate the assigned work.

If in its assessment and opinion, the need for the assigned work ceases to exist.

The assignment/engagement is well defined, quantified, time-bound and specified

by the first party to PSA and, in turn, by the PSA’s employees.

40. PSA shall ensure to submit annual returns to various authorities and also ensure

compliance of all the applicable laws, rules and regulations for which PSA shall be

solely responsible.

Request for Proposal for Providing Unarmed Security Guards for E-Lounges/ATMs under Madurai Circle Page 22

41. PSA hereby agrees to indemnify and keep first party indemnified against any loss,

damage, compensation, cost etc., that first party might be required to incur/pay

arising out of litigation, non-compliance or breach of statue/s regulations etc., by

the PSA or even otherwise.

42. The first party as well as the Reserve Bank of India shall have the right to access all books, records and information relevant to the PSA’s employees deployed with

the first party and shall have the right to cause an inspection on the PSA’s office &

training infrastructure and audit the books & records as relevant to the services

provided to the first party.

43. The PSA shall preserve all the data and documents pertaining to their employees

deployed with the first party for not less than three years and shall make them

available to the first party, if a need arises.

44. The PSA shall not sub-contract the security guards services provided to the first

party to any third party without the prior approval of the first party.

45. The agreement can be terminated by First party at one month‘s notice in writing.

However, if the first party terminates this agreement/contract due to the PSA

violating any of the terms of this agreement or due to non-performance of the

terms of this agreement or due to any negligence on the part of the PSA or PSA’s

Employees, the first party shall not be required to give any notice and the

agreement shall stand terminated on the date following the day on which the PSA

receives, from the first party, the intimation about such violation or non-

performance or negligence.

46. In consideration of the services as stated herein above, first party agrees to make

payment @ of Rs. ______ for each security Guard (inclusive of all

taxes/rates/charges) and after deducting TDS (if applicable) to PSA for each

completed month of services or pro-rata thereof.

We the above noted parties have signed this dated of agreement after having

understood the contents of this deed on the date and place mentioned above.

__________________ _______________

For Bank (with seal) For private security Agency (with seal)


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