Page 1 of 113 IDBI BANK Ltd. Request for Proposal (RFP) Appointment of Vendor for Supply, Printing and Personalization of EMV Contact & Contactless/Dual Interface (DI)/Combo cards/Photo Cards/NCMC Card etc. including related collaterals, PIN printing, dispatch and administration ___________________________________________ __________ FOR IDBI BANK LIMITED IDBI BANK LIMITED, Central Processing Unit, Annex Building, Belapur, Navi Mumbai - 400614 Tender Notice Ref No. 1/2021 for Supply, Printing and Personalization of EMV Contact & Contactless/Dual Interface (DI)/Combo cards/Photo Cards/NCMC Card etc. including related collaterals, PIN printing, dispatch and administration IDBI Bank Limited [IDBI Bank] invites sealed Bids (Technical and Financial) from Card Personalization Service Providers for end-to-end solution for Debit Card processing (Issuance) having proven expertise & competence in the field as mentioned in the Scope of Work [hereinafter referred to as “Service Providers/Bidders/Vendor”]
Transcript
Page 1 of 113 IDBI BANK Ltd.
Request for Proposal (RFP) Appointment of
Vendor for Supply, Printing and Personalization
of EMV Contact & Contactless/Dual Interface
(DI)/Combo cards/Photo Cards/NCMC Card etc.
including related collaterals, PIN printing,
dispatch and administration
___________________________________________
__________
FOR
IDBI BANK LIMITED
IDBI BANK LIMITED,
Central Processing Unit,
Annex Building, Belapur, Navi Mumbai - 400614
Tender Notice Ref No. 1/2021 for
Supply, Printing and Personalization of EMV Contact & Contactless/Dual Interface
(DI)/Combo cards/Photo Cards/NCMC Card etc.
including related collaterals, PIN printing, dispatch and administration
IDBI Bank Limited [IDBI Bank] invites sealed Bids (Technical and Financial) from Card
Personalization Service Providers for end-to-end solution for Debit Card processing
(Issuance) having proven expertise & competence in the field as mentioned in the
Scope of Work [hereinafter referred to as “Service Providers/Bidders/Vendor”]
Page 2 of 113 IDBI BANK Ltd.
Table of Contents
Sr.
No.
Topic Page
1. Document Control Sheet 3
2. Disclaimer 4
3. Instructions To Bidder – Online Mode 6
4. Section-1 : Introduction 7
5. Section-2 : Invitation for Bids 12
6. Section-3 : Instructions to Bidders 15
7. Section-4 : Terms & Conditions 34
8. Section-5 : Meaning of Terms and Conditions used in the RFP 41
9. Section-6 : Bidder Information 62
10. Annexure - 1 : Content and Format of Technical Bid 63
11. Annexure - 2 : Format for cover letter 65
12. Annexure - 3 : Acceptance Certificate 67
13. Annexure - 4 : Format of Power of Attorney for signing of bid 68
14. Annexure - 5 : Undertaking 70
15. Annexure - 6 : Contract form 71
16. Annexure - 7 : Performance Security form 74
17. Annexure - 8 : Deed of Indemnity 78
18. Annexure - 9 : Non Disclosure Agreement 82
19. Annexure - 10 : Price Schedule Format 86
20. Annexure - 11 : Format for unconditional acceptance of Terms & Conditions of the
as per the format provided in Annexure 10 so that we can check the quantity of
each of the items.
b) The bills submitted by the vendor will have to be necessarily in the format
indicated in Annexure 16 for 4 categories- New, Replacement, Renewal,
Recarding & Dispatch.
c) All the undisputed payments to the Successful Bidder shall be subject to the
performance/ delivery of the Services to the satisfaction of IDBI Bank for this
purpose.
d) Penalties / liquidated damages, if any, shall be deducted from the invoice value.
e) The final quoted price would be exclusive of all applicable taxes, duties and
octroi which are strictly statutory in nature.
f) Notwithstanding anything contained in this RFP/ the Contract or in any other
document(s)
i. under no circumstances IDBI Bank shall be liable to the Successful Bidder
and/or its employees/personnel/representatives/agent etc. for direct, indirect,
incidental, consequential, special or exemplary damages arising from
termination of the Contract;
ii. IDBI Bank shall not have any liability whatsoever in case of any third party
claims, demands, suit, actions or other proceedings against the Successful
Bidder or any other person engaged by the Successful Bidder in the course of
performance of the Service.
iii. IDBI Bank reserves the rights to dispute/deduct payment/withhold
payments/further payment due to the Successful Bidder under the Contract, if
the Successful Bidder has not performed or rendered the Services in
accordance with the provisions of the Contract which the IDBI Bank at its sole
discretion adjudge.
iv. Successful Bidder shall permit IDBI Bank to hold or deduct the amount from
invoices, for non-performance or part performance or failure to discharge
obligations under the Contract.
g) It is clarified that any payments of the charges made to and received by
authorised Successful Bidder personnel shall be considered as a full discharge of
IDBI Bank’s obligations for payment under the Contract.
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h) No Advance will be paid. However, IDBI Bank may choose to pay the debit card
production charges on monthly basis and the dispatch charges after submission of
penalty details at it’s discretion. The dispatch charges will be paid only after
submission of penalty data and the onus is on the Successful Bidder to submit the
same as early as possible.
i) The payments will be on monthly billing basis and will be settled within 30 days
of receipt of invoice/bills with complete details.
j) All taxes and levies shall be deducted at source as per applicable/current tax rate
while making any payment, unless the Service Provider produces the certificates
to the contrary from the Income Tax authorities.
k) No order or bill payment on sister concern/associate company would be released
by IDBI Bank.
12. Resolution of Disputes
The Parties shall use their best efforts to settle amicably all disputes arising out of
or in connection with the Contract in the following manner:
a. The Party raising the dispute shall address to the other Party a notice requesting an
amicable settlement of the dispute within 7 (seven) days of receipt of the notice.
b. The matter will be referred for negotiation between an official in grade AGM and
above of IDBI Bank and a senior official of the Successful Bidder. The matter shall
then be resolved by them and the agreed course of action documented within a further
period of 7 days.
The Parties agree that any dispute between the Parties, which cannot be settled by
negotiation in the manner, described above, may be resolved exclusively by
arbitration and such dispute may be submitted by either Party to arbitration within 10
days of the failure of negotiations. Arbitration shall be held in Mumbai, India and
conducted in accordance with the provision of Arbitration and Conciliation Act, 1996
or any statutory modification or re-enactment thereof. Each Party to the dispute shall
appoint 1 arbitrator each and the two arbitrators shall jointly appoint the third or the
presiding arbitrator. In case, the Successful Bidder fails to appoint its arbitrator or any
conflict in the appointment of the arbitrator, sole arbitrator appointed by IDBI Bank
will arbitrate the matter and decision of such arbitrator shall be binding on the parties.
The arbitration proceedings shall be conducted at Mumbai and shall be conducted in
English language. Subject to the above, the courts of law at Mumbai alone shall have
the jurisdiction in respect of all matters connected with the Contract. The arbitration
award shall be final, conclusive and binding upon the Parties and judgment may be
entered thereon, upon the application of either Party to a court of competent
jurisdiction. Each Party shall bear the cost of preparing and presenting its case, and
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the cost of arbitration, including fees and expenses of the arbitrators, shall be shared
equally by the Parties unless the award otherwise provides.
The Successful Bidder shall not be entitled to suspend the Service(s) or the
completion of the job, pending resolution of any disputes between the Parties and
shall continue, at the sole discretion of IDBI Bank, to render the Service(s) in
accordance with the provisions of the Contract notwithstanding the existence of any
dispute between the Parties or the subsistence of any arbitration or other proceedings.
The governing law shall be Indian Law.
The provision under this section shall survive the Contract.
13. Audit and Inspection
Successful Bidder undertakes to promptly produce all records and information
relating to the Contract/this RFP for the purpose of inspection and audit of IDBI
Bank. Successful Bidder shall provide access, to officers / employees /
representatives / agents or auditors of the Bank to the premises / places where such
records are kept / maintained. The Bank shall provide 7 days notice to Successful
Bidder before carrying out the said inspection or audit.
The Successful Bidder agrees to allow officers of IDBI Bank to inspect and make
copies at their own cost, of the records relating to the Services performed/delivered
by the Successful Bidder, maintained by Successful Bidder pursuant to the
Contract/this RFP.
In regards to the above, the Regulators and Government Authorities including RBI
officials shall be entitled to conduct audits of the Successful Bidder at any point of
time.
14. ‘NO CLAIM’ Certificate
The Successful Bidder shall not be entitled to make any claim, whatsoever, against
IDBI Bank, under or by virtue of or arising out of, the Contract, nor shall IDBI Bank
entertain or consider any such claim, if made by the Successful Bidder after he has
signed a ‘No Claim’ Certificate in favour of IDBI Bank in such forms as shall be
required by IDBI Bank after the delivery/ performance of Services are finally
accepted. Format of certificate will be shared with successful bidder.
15. Survival
Any provision of the Contract/ this RFP (if any) which, either expressly or by
implication, survive the termination or expiry of the Contract, shall be complied with
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by the Parties including that of the provisions of arbitration, indemnity,
confidentiality, non-disclosure in the same manner as if the Contract/ RFP is valid,
subsisting and in full force and effect.
The provisions of the clauses of the Contract/ RFP in relation to documents, data,
processes, property, Intellectual Property Rights, indemnity, publicity and
confidentiality and ownership survive the expiry or termination of the Contract/ this
RFP and in relation to confidentiality, the obligations continue to apply unless IDBI
Bank notifies the Bidder(s) (including Successful Bidder) of its release from those
obligations.
16. No Agency
The Service(s) of the Successful Bidder herein shall not be construed as any agency
of IDBI Bank and there shall be no principal agency relationship between IDBI Bank
and the Successful Bidder in this regard.
17. No Set-off, counter-claim and cross claims.
In case the Successful Bidder has any other business relationship with IDBI Bank, no
right of set-off, counter-claim and cross-claim and /or otherwise will be available to
the Successful Bidder. However, IDBI Bank shall have such rights against the
Successful Bidder.
18. Key Performance Measurements
Unless specified by IDBI Bank to the contrary (in writing), the Successful Bidder
shall perform the Service(s) and carry out the Service(s) under and in accordance
with the terms of the Contract and/or RFP.
19. Commencement and Progress
The Successful Bidder shall proceed to carry out the Service(s) with diligence and
care in accordance with any stipulation as to the time, manner, mode, and method of
execution contained in the Contract/ RFP and shall meet the standards of good
industry practice.
20. Successful Bidder Integrity:
The Successful Bidder is responsible for and obliged to conduct all contracted
activities strictly in accordance with Contract using state-of-the-art methods and
economic principles and exercising all means available to achieve the performance
specified in the Contract and adhere to the Scope of Work stipulated in the RFP.
21. Start of Installation:
Prior to taking up installation of any major component of work, the Successful
Bidder shall submit to IDBI Bank his proposed procedures.
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22. Contract Prices and Period
Save and except as otherwise provided herein, prices payable to the Successful
Bidder as stated herein/ in the Contract shall be firm and not subject to adjustment
and /or variation during performance of the Contract, irrespective of reasons
whatsoever, including exchange rate fluctuations, changes in taxes, duties, levies,
charges, etc. Further, IDBI Bank shall be entitled to make adjustment in the payment
of Contract price in the event of levying liquidated damages and/or penalty on the
Successful Bidder.
IDBI Bank can award the Contract to one or more than one Bidder(s) on basis of
technical and commercial evaluation for the same Service(s).
The LOI issued to the successful Service Provider would need to be accepted within
7 days from the date of issue of the offer. In case the selected Service Provider does
not accept/respond within 7 days, the said offer shall stand cancelled and it will be
passed on to L2/L3/L4/L5 Service Providers, at the Bank’s discretion.
The term of the contract with the successful bidder will be for 3 years (with the same
terms and conditions)The said contract may be extended for a further period at IDBI
Bank’s discretion.
23. Representations and Warranties
In order to induce IDBI Bank to enter into the Contract, the Bidder hereby represents
and warrants as of the date hereof, which representations and warranties shall survive
the term and termination hereof, the following:
a) That the Bidder is a company which has the requisite qualifications, skills,
experience and expertise in providing the Service(s), the technical know-how and the
financial wherewithal, the power and the authority to enter into the Contract and
provide the Service(s) sought by IDBI Bank.
b) That the Bidder is not involved in any major litigation and no litigation or
investigation is threatened against the Bidder. That the existing or threatened
litigations or investigations do not have an impact of affecting or compromising the
performance and delivery of Service(s) under the Contract.
c) That the representations made by the Bidder in its Bid are and shall continue to
remain true and fulfil all the requirements as are necessary for executing the duties,
obligations and responsibilities as laid down in the Contract and RFP and unless
IDBI Bank specifies to the contrary, the Bidder shall be bound by all the terms of the
Bid. The Bidder has not suppressed any information, which is within the knowledge
of the Bidder.
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d) That the Bidder meets the requisite eligibility criteria as set out hereinabove and has
the requisite professional skills, personnel and resources/authorizations that are
necessary for providing / rendering all such Service(s) as are necessary to perform its
obligations under the Bid and this Contract
e) That the Bidder shall ensure that all assets including but not limited to software’s,
licenses, databases, documents, etc. developed, procured, deployed and created
during the term of the Contract are duly maintained and suitably updated, upgraded,
replaced with regard to contemporary and statutory requirements.
f) That the Bidder shall use such assets of IDBI Bank as IDBI Bank may permit for the
sole purpose of execution of its obligations under the terms of the Bid, or the
Contract. The Bidder shall however, have no claim to any right, title, lien or other
interest in any such property, and any possession of property for any duration
whatsoever shall not create any right in equity or otherwise, merely by fact of such
use or possession during or after the term hereof.
g) That the Bidder shall procure all the necessary permissions and requisite authorities
approvals, consents, no objections and licenses for use of various software and any
copyrighted process/product free from all claims, titles, interests and liens thereon,
and shall keep IDBI Bank, its directors, officers, employees, representatives,
consultants and agents indemnified in relation thereto.
h) That all the representations and warranties as have been made by the Bidder with
respect to its Bid and the Contract, are true and accurate, and shall continue to remain
true and accurate through the term of the Contract.
i) That the execution of the Service(s) herein is and shall be strictly in accordance and
in compliance with all applicable laws, as amended from time to time, the regulatory
framework governing the same and the good industry practice.
j) That there are – (a) no legal proceedings pending or threatened against Bidder or any
sub Bidder/third party or its team which adversely affect/may affect performance
under the Contract; and (b) no inquiries or investigations have been threatened,
commenced or pending against the Bidder or any sub-Bidder / third party or its team
members by any statutory or regulatory or investigative agencies.
k) That the Bidder has the corporate power to execute, deliver and perform the terms
and provisions of the Contract and has taken all necessary corporate action to
authorize the execution, delivery and performance by it of the Contract.
l) That all the conditions precedent under the Contract has been complied.
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m) That neither the execution and delivery by the Bidder of the Contract nor the
Bidder’s compliance with or performance of the terms and provisions of the Contract
(i) will contravene any provision of any applicable laws or any order, writ, injunction
or decree of any court or governmental authority binding on the Bidder (ii) will
conflict or be inconsistent with or result in any breach of any or the terms, covenants,
conditions, provisions or stipulations of, or constitute a default under any agreement,
contract or instrument to which the Bidder is a party or by which it or any of its
property or assets is bound or to which it may be subject or (iii) will violate any
provision of the Constitutional Documents (if applicable) of the Bidder.
n) That the Bidder certifies that all registrations, recordings, filings and notarizations of
the Contract and all payments of any tax or duty, including without limitation stamp
duty, registration charges or similar amounts which are required to be effected or
made by the Bidder which is necessary to ensure the legality, validity, enforceability
or admissibility in evidence of the Contract have been made by him/her/it.
o) That the Bidder confirms that there has not and shall not occur any execution,
amendment or modification of any agreement/contract without the prior written
consent of IDBI Bank, which may directly or indirectly have a bearing on the
Contract or Service(s).
p) That the Bidder owns, has license to use or otherwise has the right to use, free of any
pending or threatened liens or other security or other interests all Intellectual Property
Rights, which are required or desirable for the Service(s) and the Bidder does not, in
carrying on its business and operations, infringe any Intellectual Property Rights of
any person. None of the Intellectual Property or Intellectual Property Rights owned
or enjoyed by the Bidder or which the Bidder is licensed to use, which are material in
the context of the Bidder’s business and operations are being infringed nor, there is
any infringement or threatened infringement of those Intellectual Property or
Intellectual Property Rights licensed or provided to the Bidder by any person. All
Intellectual Property Rights (owned by the Bidder or which the Bidder is licensed to
use) are valid and subsisting. All actions (including registration, payment of all
registration and renewal fees) required to maintain the same in full force and effect
have been taken thereon and shall keep IDBI Bank, its directors, officers, employees,
agents, representatives and consultants indemnified in relation thereto.
24. Confidentiality :
1) The Bidder agrees that they shall hold in trust any Confidential Information
received by them , under the Contract, and the strictest of confidence shall be
maintained in respect of such Confidential Information. The Bidder also agrees:
a) to maintain and use the Confidential Information only for the purposes of the
Contract and only as permitted herein;
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b) to make copies of only such documents/paper as specifically authorized by the
prior written consent of the Bank and with the same confidential or proprietary
notices as may be printed or displayed on the original;
c) to restrict access and disclosure of Confidential Information to such of their
employees, agents, vendors, and Bidders strictly on a "need to know" basis, to
maintain confidentiality of the Confidential Information disclosed to them in
accordance with this Clause and
d) to treat Confidential Information as confidential for a period of 2 years from the
date of receipt. In the event of earlier termination of the Contract, the Bidder
hereby agrees to maintain the confidentiality of the Confidential Information for a
further period of 2 years from the date of such termination.
2) Confidential Information in oral form must be identified as confidential at the time
of disclosure and confirmed as such in writing within 10 days of such disclosure.
Confidential Information does not include information which:
a) the Bidder knew or had in its possession, prior to disclosure, without limitation
on its confidentiality;
b) is independently developed by the Bidder without breach of the Contract/ this
RFP ;
c) information in the public domain as a matter of law;
d) is received from a third party not subject to the obligation of confidentiality
with respect to such information;
e) is released from confidentiality with the written consent of the Bank .
The Bidder shall have the burden of proving that Clauses (a) and (b) above are applicable
to the information in the possession of them. .
Notwithstanding the foregoing, the Parties acknowledge that the nature of the Service(s)
to be performed under this Contract may require the Successful Bidder's personnel to be
present on premises of IDBI Bank or may require the Successful Bidder's personnel to
have access to computer networks and databases of IDBI Bank while on or off-premises
of IDBI Bank. It is understood that it would be impractical for IDBI Bank to monitor all
information made available to the Successful Bidder under such circumstances and to
provide notice to the Successful Bidder of the confidentiality of all such information.
Therefore, the Successful Bidder agrees that any technical or business or other
information of IDBI Bank that the Successful Bidder’s personnel, sub Bidders, or agents
acquire while on the IDBI Bank's premises, or through access to IDBI Bank's computer
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systems or databases while on or off IDBI Bank's premises, shall be deemed Confidential
Information.
Confidential Information shall at all times remain the sole and exclusive property of IDBI
Bank. Upon termination of the Contract, Confidential Information shall be returned to
IDBI Bank or destroyed, if incapable of return. The destruction shall be witnessed and so
recorded, in writing, by an authorized representative of each of the Parties. Nothing
contained herein shall in any manner impair rights of IDBI Bank in respect of the
Service(s), documents etc.
In the event that the Bidder here to become legally compelled to disclose any Confidential
Information, the Bidder shall give sufficient notice to IDBI Bank to enable IDBI Bank to
prevent or minimize to the extent possible, such disclosure. The Bidder shall not disclose
to a third party any Confidential Information or the contents of the Contract without the
prior written consent of IDBI Bank . The obligations of this Clause shall be satisfied by
handling Confidential Information with the same degree of care, which the Bidder applies
to its own similar confidential information but in no event less than reasonable care. The
obligations of this Clause shall survive the expiry, cancellation or termination of the
Contract till such Confidential Information enters public domain or as stated above.
Reverse Engineering
The Successful Bidder acknowledges that during the course of performance of
Services/its obligations under the Contract/RFP, it may get an access to the software(s)
owned by /licensed to IDBI Bank. Successful Bidder warrants that it shall use such
software only for the purpose of the Contract/this RFP and shall not do the following
(a) reverse engineer, decompile, decode, decrypt, disassemble, or in any way derive its
source code;
(b) modify, translate, adapt, alter, or create derivative works from it;
(c) copy, distribute, publicly display, transmit, sell, rent, lease or otherwise exploit it; or
(d) distribute, sublicense, rent, lease, loan it to any third party
25. Termination
IDBI Bank may terminate the Contract by giving Successful Bidder, a prior and
written notice of 30(thirty) days indicating its intention to terminate the Contract
under the following circumstances:
i. Where it comes to IDBI Bank's attention that the Successful Bidder (or the
Bidder’s team/its personnel/agents/servants etc.) is in a position of actual conflict
of interest with the interests of IDBI Bank, in relation to any of terms of the
Bidder’s bid or the Contract.
ii. Where the Successful Bidder’s ability to survive as an independent corporate
entity is threatened or is lost owing to any reason whatsoever, including inter-alia
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the filing of any bankruptcy proceedings against the Successful Bidder, any failure
by the Successful Bidder to pay any of its dues to its creditors, the institution of
any winding up proceedings against the Successful Bidder or the happening of any
such events that are adverse to the commercial viability of the Successful Bidder.
In the event of the happening of any events of the above nature, IDBI Bank shall reserve
the right to take any steps as are necessary, to ensure the effective transition of the
Service(s) to the next successor Bidder, and to ensure business continuity.
Termination for Insolvency: IDBI Bank may at any time terminate the Contract by
giving written notice of 30(thirty) days to the Successful Bidder, indicating its intention
to terminate the Contract without compensation to the Successful Bidder, if the
Successful Bidder becomes bankrupt or otherwise insolvent, provided that such
termination will not prejudice or affect any right of action or remedy which has accrued
or will accrue thereafter to IDBI Bank.
Termination for Default: IDBI Bank, without prejudice to any other right or remedy for
breach of Contract, by a written notice of default sent to the Successful Bidder, may
terminate the Contract in whole or in part.
Termination for Deficiency: In case of deficiency of services Bank reserves the right to
terminate the contract with 30 (thirty) days' notice. It also reserves right to recover the
liquidated damages from the performance security/guarantee or any amount payable by
IDBI Bank to the Successful Bidder.
Termination for other than Default: IDBI Bank, without prejudice to any other right or
remedy and without assigning any reason, may at its sole discretion, serve upon the
Successful Bidder a written notice of 3 months, indicating its intention to terminate the
Contract and may terminate the Contract in whole or in part without being liable or
responsible to the Bidder in any manner whatsoever.
Force Majeure:
The Bidder shall not be liable to the extent that its delay in performance or
other failure to perform its obligations under the contract is the result of an
event of force Majeure. For purposes of this Clause, "Force Majeure" means
an event beyond control of the Successful Bidder and not involving the
Successful Bidder's fault or negligence and not foreseeable. Such events may
include, Acts of God or of public enemy, acts of Government of India in their
sovereign capacity, acts of war, fires, floods, pandemic/epidemic, freight
embargoes and power failure. If a Force Majeure situation arises, the
Successful Bidder shall promptly notify IDBI Bank immediately in writing of
such happening and also submit all necessary proof to the satisfaction of IDBI
Bank and the time when the Successful Bidder is likely to resume its
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obligations. IDBI Bank shall decide the happening of the Force Majeure and
the decision of IDBI Bank shall be final, conclusive and binding on the
Successful Bidder. Unless otherwise directed by IDBI Bank in writing, the
Bidder shall continue to perform its obligations under the Contract as far as it
is reasonably practical, and shall seek all reasonable alternative means for
performance not prevented by the Force Majeure event. The decision of IDBI
Bank in deciding whether the event is force majeure or not is at the sole
discretion of IDBI Bank and binding on the Successful Bidder. In such a
case, the time for performance shall be extended by IDBI Bank (but shall not
be bound to) by a period(s) not less than the duration of such delay. If the
duration of delay continues beyond a period of one month, IDBI Bank and the
Successful Bidder shall hold consultations with each other in an endeavor to
find a solution to the problem and in the event of not finding a solution, IDBI
Bank shall be entitled to terminate the Contract without being responsible or
liable to any damages. Notwithstanding the above, decision of IDBI Bank
shall be final and binding upon the Successful Bidder.
26. Consequences of Termination
a) In the event of termination of the Contract due to any cause whatsoever, [whether
consequent to the stipulated term of the Contract or otherwise], IDBI Bank shall be
entitled to impose any such obligations and conditions and issue any clarifications as
may be necessary to ensure an efficient transition and effective business continuity of
the Service(s) which the Successful Bidder shall be obliged to comply with and take
all available steps to minimize loss resulting from that termination/breach, and
further allow the next successor Bidder to take over the obligations of the erstwhile
Successful Bidder in relation to the execution/continued execution of the scope of the
Contract.
b) In the event of termination of the Contract due to efflux of time where the term is not
extended by IDBI Bank, the Successful Bidder shall be obliged to provide all such
assistance to the next successor Bidder or any other person as may be required and as
IDBI Bank may specify including training, where the successor(s) is a
representative/personnel of IDBI Bank, to enable the successor to provide adequately
the Service(s) hereunder, even where such assistance is required to be rendered for a
reasonable period that may extend beyond the term/earlier termination hereof.
c) Where the termination of the Contract is prior to its stipulated term on account of a
default on the part of the Successful Bidder or due to the fact that the survival of the
Successful Bidder as an independent corporate entity is threatened/has ceased, IDBI
Bank shall pay the Successful Bidder for that part of the Service(s) which have been
authorized by IDBI Bank and satisfactorily performed by the Successful Bidder up to
the date of termination. Without prejudice to any other rights, IDBI Bank may retain
such amounts from the payment due and payable by IDBI Bank to the Successful
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Bidder as may be required to offset any losses caused to IDBI Bank as a result of any
act/omissions of the Successful Bidder. In case of any loss or damage due to default
on the part of the Successful Bidder in performing Services or any failure to perform
any of its obligations under the Contract, the Successful Bidder shall compensate
IDBI Bank for any such loss, damages or other costs, incurred by IDBI Bank.
Additionally, the sub Bidder (if any) other members of its team shall continue to
perform all its obligations and responsibilities under the Contract in an identical
manner as were being performed hitherto before in order to execute an effective
transition and to maintain business continuity. All permitted third parties shall
continue to perform all / any functions as stipulated by IDBI Bank and as may be
proper and necessary to execute the Service(s) under the Contract in terms of the
Successful Bidder’s bid and the Contract.
d) Nothing herein shall restrict the right of IDBI Bank to invoke the performance bank
guarantee and/or other guarantees, securities furnished, enforce the Deed of
Indemnity and pursue such other rights and/or remedies that may be available to
IDBI Bank under law or otherwise.
e) The termination hereof shall not affect any accrued right or liability of either Party
nor affect the operation of the provisions of the Contract that are expressly or by
implication intended to come into or continue in force on or after such termination.
f) In the event of termination of this Contract for any reason whatsoever, IDBI Bank
shall have the right to publicize such termination to caution the customers/public
from dealing with the Successful Bidder.
27. Relationship between the Parties:
Nothing in the Contract constitutes any fiduciary relationship between IDBI Bank
and Successful Bidder/its team or any relationship of employer - employee, principal
and agent, or partnership, between IDBI Bank and the Successful Bidder.
No Party has any authority to bind the other Party in any manner whatsoever, except
as agreed under the terms of the Contract.
IDBI Bank has no obligation to the Successful Bidder’s except as agreed under the
terms of the Contract.
All employees/personnel/ representatives/agents etc., engaged by the Successful
Bidder for performing its obligations under the Contract/RFP shall be in sole
employment of the Successful Bidder and the Successful Bidder shall be solely
responsible for their salaries, wages, statutory payments etc. Under no
circumstances, shall IDBI Bank be liable for any payment or claim or compensation
Page 59 of 113 IDBI BANK Ltd.
(including but not limited to any compensation on account of any injury / death /
termination) of any nature to the employees/personnel/representatives/agent etc. of
the Successful Bidder.
The Successful Bidder shall disclose to IDBI Bank in writing, all actual and potential
conflicts of interest that exist, arise or may arise (either for the Successful Bidder or
its team/agents/representatives/personnel etc.) in the course of performing the
Services as soon as practical after it becomes aware of that conflict.
The Successful Bidder shall not make or permit to be made a public announcement or
media release about any aspect of the Contract unless IDBI Bank first gives the
Successful Bidder its prior written consent
28. Conflict of interest :
The Successful Bidder shall disclose to IDBI Bank in writing, all actual and
potential conflicts of interest that exist, arise or may arise (either for the Successful
Bidder or its team/agents/representatives/personnel etc.) in the course of performing
the Services as soon as practical after it becomes aware of that conflict.
29. Fraud and Corrupt Practice :
(a) The Bidder and their respective officers, employees, agents and advisers
shall observe the highest standard of ethics during the bidding process and
during the execution and continuance of the Contract. Notwithstanding
anything to the contrary contained herein, the Bank shall reject the bid
without being liable in any manner whatsoever to the Bidder if it
determines that the Bidder has, directly or indirectly or through an agent,
engaged in corrupt/fraudulent/coercive/undesirable or restrictive practices
in the bidding process.
(b) Without prejudice to the rights of the Bank, if a Bidder is found by the
Bank to have directly or indirectly or through an agent, engaged or
indulged in any corrupt / fraudulent / coercive / undesirable or restrictive
practices during the bidding process, such Bidder shall not be eligible to
participate in any RFP issued by the Bank during a period of 2 (two) years
from the date if such Bidder is found by the Bank to have directly or
indirectly or through an agent, engaged or indulged in any corrupt/
fraudulent/ coercive/ undesirable or restrictive practices, as the case may
be.
(c) For the purposes of this Clause, the following terms shall have the
meaning hereinafter, respectively assigned to them:.
(i) "Corrupt practice" means the offering, giving, receiving, or
soliciting, directly or indirectly, of anything of value to influence the
Page 60 of 113 IDBI BANK Ltd.
actions of any person connected with the bidding process.
(ii) "Fraudulent practice" means a misrepresentation or omission of
facts or suppression of facts or disclosure of incomplete facts, in order
to influence the bidding process to the detriment of the Bank and
includes collusive practice among bidders (prior to or after bid
submission) designed to established bid prices at artificial non-
competitive levels and to deprive the bank of the Benefits of free and
open competition.
(iii) "Coercive practice" means impairing or harming or threatening to
impair or harm, directly or indirectly, any person or property to
influence any person's participation or action in the bidding process;
(iv) "Undesirable practice" means (i) establishing contact with any
person connected with or employed or engaged by the Bank with the
objective of canvassing, lobbying or in any manner influencing or
attempting to influence the bidding process; or (ii) having a Conflict
of Interest; and
(v) "Restrictive practice" means forming a cartel or arriving at any
understanding or arrangement among Bidders with the objective of
restricting or manipulating a full and fair competition in the bidding
process.
30. Publicity :
The Successful Bidder shall not make or permit to be made a public announcement
or media release about any aspect of the Contract unless IDBI Bank first gives the
Successful Bidder its prior written consent.
31. No Assignment
The Contract cannot be transferred or assigned by the Successful Bidder without the
prior written approval of IDBI Bank.
Page 61 of 113 IDBI BANK Ltd.
32. Entire Contract
The terms and conditions laid down in this RFP, the Contract and all annexures
thereto shall be read in consonance with and form an integral part of the Contract.
The Contract supersedes any prior contract, understanding or representation of the
Parties on the subject matter.
33. Governing Law
The Contract and any non-contractual obligations arising out of or in connection with
the Contract shall be governed by the laws of Republic of India. This provisions shall
survive the Contract.
34. Jurisdiction of Courts
The courts at Mumbai shall have non-exclusive jurisdiction to determine any
proceeding in relation to the Contract/this RFP. The provisions shall survive the
Contract.
35. Suspension of Payment to the Successful Bidder
IDBI Bank may by a written notice of suspension, suspend all payments to the
Successful Bidder under the Contract, if the Successful Bidder fails to perform any of
its obligations under the Contract, (including the carrying out of the Services)
provided that such notice of suspension:
i. Shall specify the nature of the failure and
ii. Shall request the Successful Bidder to remedy such failure within a specified
period from the date of issue of such notice of suspension.
36. Period of Contract
The contract will be for a period of 3 years subject to extension by IDBI Bank at its
sole discretion.
Page 62 of 113 IDBI BANK Ltd.
SECTION 6
BIDDER INFORMATION
(TO BE FURNISHED ALSO FOR EACH SUBCONTRACTOR SEPARATELY)
Name of the Company/Firm
Postal Address
Address of Registered Office
Telephone, Fax, Mobile numbers of key Executives/Directors
E-mail address
Year of commencement of business
Certifications
Staff – Technical support
Staff – Software development
Whether for the process of Management Services of Debit Cards, the Bidder / any of its associates, have ever been cautioned/ reprimanded/blacklisted or have had its contract revoked / terminated by any concern to which it was under contract for supply of cards, or by any regulatory or statutory body or RBI or the Indian Banks Association (IBA) etc. Please provide the details.
Name, Designation, Tel No, email of the authorised official submitting the RFP
KEY / SENIOR OFFICIALS / DIRECTORS
Sr. No.
Name Designation Qualification With the Company since
Line of Experience
FINANCIAL INDICATORS (Rs in crores) (Financial year wise)
Item 2015-16 2016-17 2017-18
Turnover from Business in India
Profit after Tax from Business in India
Page 63 of 113 IDBI BANK Ltd.
ANNEXURE - 1
CONTENTS AND FORMAT OF TECHNICAL BID
The major sections of the proposal should be organized as follows:
Introduction
This section should provide a brief write-up about the proposal, Bidder
Bidder Information
This section should provide all the relevant information about the Bidder,
including the required Bidder information (Section 6 of the RFP).
Product Information
This section should provide product brochures, product technical specifications,
pamphlets, etc..
Maintenance & Support
This section should discuss the Maintenance & Support methodology to be
adopted by the Bidder.
List of documents/ enclosures
Documents, other than the commercial documents, that must be submitted with
the proposal are the following:-
a) Bidder’s constitution documents like Articles of Association & Memorandum
of Association / Partnership Deed / Proprietorship registration document etc.
or any other related document specified by the Bank.
b) Covering letter as mentioned in Annexure 2.
c) Undertaking letter as mentioned in Annexure 5.
d) Unconditional Acceptance of Terms & Conditions of the RFP as mentioned in
Annexure 11.
e) INFORMATION SECURITY CERTIFICATE as mentioned in Annexure 15.
f) Original copy of Bid duly signed with its stamp.
g) One copy of this tender document and corrigendum with seal & signature of
the authorized person on each page.
h) Last 3 years Audited balance sheets (duly certified / authenticated) as a
supporting document. The proposals submitted by the prospective Bidders
shall be summarily rejected, if it does not comply with the turnover condition
mentioned in the technical eligibility criteria.
i) In case the activities mentioned in the Scope of Work are sub-contracted,
copies of agreements between the Bidder and it’s service provider should be
submitted.
j) Bidder should submit certificate of incorporation and a self declaration stating
that they are not in the negative list of any bank/government organization. The
self declaration should be on a company letter head and duly signed by
authorized signatory.
k) Addresses of support offices PAN India if any.
l) Documents proving the clientele of the Bidder
m) Details of technical staff and R&D facilities available in India and abroad for
Page 64 of 113 IDBI BANK Ltd.
performance/ delivery of Services.
n) Letter from the Bidder permitting and authorising IDBI Bank and its officials
to visit and inspect its premises before opening of the Financial Bids.
o) Certifications details like ISO if any.
p) Supporting document/copies in support of Bidder’s eligibility as per pre-
qualification criteria;
q) Details of the Bidder and Bank details as per Annexure 12;
r) Non-Disclosure Agreement as per Annexure 9;
s) Self-declaration stating that the Bidder has not been blacklisted by
Govt./Govt. Agency/Bank(s)/Financial Institutions in India or overseas in the
last three years, no legal proceedings pending or threatened against Bidder or
any sub Bidder/third party or its team which adversely affect/may affect
performance under the Contract; and no inquiries or investigations have been
threatened, commenced or pending against the Bidder or any sub-Bidder /
third party or its team members by any statutory or regulatory or investigative
agencies, duly signed by its authorized signatory. The declaration should be
part of Offer letter. The offer letter should be printed on the letter head of the
Bidder.
t) Copy of all permissions, consents, approvals and license from all authorities,
both regulatory/statutory and non-regulatory, for executing the Service(s).
u) A copy of VISA, MASTERCARD and RUPAY Certification for the
Personalization Bureau/s carrying out the EMV/CONTACT LESS CARD
with Chip Card and MagStripe & Image/Photo Card personalization work.
v) Details of Bidders Internet Website, Cell phone, telephone numbers and email
id of concerned officials.
w) Any other document/information prescribed in the RFP to be submitted as
part of the Bid.
Page 65 of 113 IDBI BANK Ltd.
ANNEXURE – 2 : Format for Cover Letter
Place:
Date:
To,
IDBI Bank Ltd.
Debit Card Production, CPU
IDBI Bank Ltd., Annex Building,
Plot No.39/40/41, Sector 11,
CBD Belapur, Navi Mumbai-400614
Dear Sir,
Subject : Supply, Printing and Personalization of EMV Contact & Contactless/Dual
Interface (DI)/Combo cards/Photo Cards/NCMC Card etc. including related
collaterals, PIN printing, dispatch and administration
In respect of the Bid for Supply, Printing and Personalization of EMV Contact &
Contactless/Dual Interface (DI)/Combo cards/Photo Cards/NCMC Card etc.
including related collaterals, PIN printing, dispatch and administration please find
enclosed our response to your RFP dated January 2, 2021.
Having examined the RFP Document and annexures thereto, I/we, the undersigned, in
conformity with the RFP offer to provide the Service(s) as defined and described in the
RFP, on the terms and conditions mentioned in the RFP and for the sum / price indicated
as per Financial Bid.
If any action is brought against IDBI Bank for infringement / violation, of the applicable
laws in respect of the Service(s)/ our obligations, I/we shall defend the same at my/our
cost and consequences and will indemnify IDBI Bank and shall hold IDBI Bank harmless
of all the costs and other expenses that IDBI Bank may incur or suffer in this connection.
I/We undertake to you that, if my/our Bid/Proposal is accepted, I/we shall provide the
Service(s) comprised in the Contract within timeframe specified, starting from the date of
receipt of notification of award from IDBI Bank.
We agree to abide by this proposal for the period of 90 days from the date of Bid opening
and it shall remain binding upon me/us and may be accepted at any time before the expiry
of that period.
I/We agree to execute a contract in the form to be communicated by IDBI Bank,
incorporating all agreements with such alterations or additions thereto as may be
necessary to adapt such agreement to the circumstances of the standard and notice of the
award within time prescribed after notification of your intention to accept this proposal.
Page 66 of 113 IDBI BANK Ltd.
Unless and until a formal agreement is prepared and executed this proposal together with
your written acceptance thereof shall constitute a binding contract. I/We also agree to
execute all other documents and agreements as may be advised by IDBI Bank.
I/We understand that you are not bound to accept the lowest or any Bid you may receive,
not to give any reason for rejection of any Bid and that you will not defray any expenses
incurred by me/us in biding.
I/We certify that all the information and representations furnished herein are true, correct,
valid and subsisting in every respect and can be supported with relevant documents of
proof on demand by the IDBI Bank and that I/we have not suppressed any information,
which is within my/our knowledge.
As security for the due performance and observance of the undertaking and obligation of
the Bid, I/we have remitted an amount of Rs. 25,00,000/- to account number
99934911010995, IFSC:IBKL0000999 vide UTR No.___________________ as
stipulated.
Dated this _____ day of ____________________ 2021
Signature
(Company Seal)1
__________________
In the capacity of
Duly authorized to sign bids for and on behalf of:
1 In accordance with the provisions for affixation of common seal as provided in the Articles of
Association and to be supported by board resolution.
Page 67 of 113 IDBI BANK Ltd.
ANNEXURE – 3 : Acceptance Certificate
No. Date:
M/s.
Subject : Supply, Printing and Personalization of EMV Contact & Contactless/Dual
Interface (DI)/Combo cards/Photo Cards/NCMC Card etc. including related
collaterals, PIN printing, dispatch and administration
This is to certify that the Supply, Printing and Personalization of EMV Contact &
Contactless/Dual Interface (DI)/Combo cards/Photo Cards/NCMC Card etc.
including related collaterals, PIN printing, dispatch and administration in terms of
the RFP __________________ has been successfully completed (subject to remarks in
Finish: With strip gumming & peel-off for flap, envelope making
Name of Job: Signature Debit Card Envelope
No. Of Pages: Front
Paper: 280 GSM Sinar Matt Art paper
Colour: 5 + 0
Size: Open Size : 10.749 (w) x 11(h) inches, Close Size : 9.75 (w) x 4.75 (h) inches, Window Size: 3.543(w) x 1.378(h) Inch
Finish:
Strip gumming on flap , window punching with PVC transparent sheet Pasting (4"(w) x 2(h)"),
Name of Job: RuPay Platinum Debit Card Envelope
No. Of Pages: Front
Paper: 250 GSM Sinar Matt Art paper
Colour: 4 + 0
Size: Open Size : 11.264(w) x 10.565(h) inches, Close Size : 9.75 (w) x 4.75 (h) inches, Window Size: 3.75(w) x 1.969(h) Inch
Finish: Strip gumming on flap, window punching with PVC transparent sheet Pasting (4"(w) x 2(h)")
Name of Job: Cash Card Envelope
No. of Pages: Front
Paper: 110 GSM Ballarpur Maplitho
Colour: 4 + 0
Size: Open-10.5"(w) x 11"(h), Close- 9.5"(w) x 5"(h), flap: 1.5"
Finish: With strip gumming & peel-off for flap, envelope making
Terms & Conditions
Name of Job: Kids Card Terms and Conditions Booklet
No. Of Pages: Front / Back ( 8 pages, 4 Leaf), Center Pinning 2 places
Paper: 80 gsm Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" ( H )
Name of Job: World Currency Card Terms and Conditions Booklet - Mastercard
No. Of Pages: Front / Back ( 8 pages, 4 Leaf), Center Pinning 2 places
Paper: 90 gsm Maplitho
Colour: 1 + 1
Size: 3.5" (w) x 8.5" ( h )
Name of Job: RuPay Classic Debit Card Terms and Conditions Booklet
No. Of Pages: Front / Back (12 pages, 6 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Kisan Card Terms and Conditions Booklet
No. Of Pages: Front / Back ( 8 pages, 4Leaf), Center Pinning 2 places
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: Close- 4" (w) x 9" ( H ) Open- 8" (w) x 9" ( H )
Page 97 of 113 IDBI BANK Ltd.
Name of Job: Classic and Gold Debit Card Terms and Conditions Booklet (International)
No. Of Pages: Front / Back (12 pages, 6 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Classic and Gold Debit Card Terms and Conditions Booklet (Domestic)
No. Of Pages: Front / Back ( 8 pages, 4 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Platinum Debit Card Terms and Conditions Booklet (International)
No. Of Pages: Front / Back (12 pages, 6 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Platinum Debit Card Terms and Conditions Booklet (Domestic)
No. Of Pages: Front / Back (8 pages, 4 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Women's Debit Card Terms and Conditions Booklet (International)
No. Of Pages: Front / Back (12 pages, 6 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Women's Debit Card Terms and Conditions Booklet (Domestic)
No. Of Pages: Front / Back (8 pages, 4 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Being Me Debit Card Terms and Conditions Booklet (International)
No. Of Pages: Front / Back (12 pages, 6 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Being Me Debit Card Terms and Conditions Booklet (Domestic)
No. Of Pages: Front / Back (8 pages, 4 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: Gift Card Terms and Conditions Booklet
No. Of Pages: Front / Back ( 8 pages, 4 Leaf), Center Pinning 2 places
Paper: 80 GSM Maplitho
Colour: 1 + 1
Page 98 of 113 IDBI BANK Ltd.
Size: 3.5" (w) x 8.5" (h) Close, 7"(w) X 8.5" (h) Open
Name of Job: Cash Card Terms and Conditions Booklet
No. Of Pages: Front / Back ( 4 pages, 2 Leaf), Center Fold
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 3.5" (w) x 8.5" (h) Close, 7"(w) X 8.5" (h) Open
Name of Job: Signature Debit Card Terms and Conditions Booklet
No. Of Pages: Front / Back (12 pages, 6 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: World Currency Chip Card Terms and Conditions Booklet
No. Of Pages: Front / Back (12 pages, 6 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Name of Job: RuPay Platinum Debit Card Terms and Conditions Booklet
No. Of Pages: Front / Back (12 pages, 6 Leaf), Centre Pinning at two place
Paper: 80 GSM Maplitho
Colour: 1 + 1
Size: 4" (w) x 9" (h) Close, 8"(w) X 9" (h) Open
Mailer
Name of Job: Mailer (Generic)
No. Of Pages: Front and Back
Paper: 120 GSM Super Sunshine
Colour: 4 + 4
Size: A4
Name of Job: Signature Debit Card Mailer
No. Of Pages: Front and Back
Paper: 150 GSM Super Sunshine
Colour: 4 + 4
Size: A4
Acknowledgement form
Name of Job: World Currency Card Acknowledgement form
No. Of Pages: Front
Paper: 100 GSM Maplitho
Colour: 1 + 0
Size: A4
Notice
Name of Job: World Currency Card White Label ATM Notice leaflet
No. Of Pages: Front
Paper: 90 GSM Sinar Art
Colour: 4 + 0
Page 99 of 113 IDBI BANK Ltd.
Size: 4” x 8”
PIN Mailer
Name of Job: Debit cum ATM Card Pin Mailer
No. Of Pages: 1
Paper: 60 + 60 + 70 GSM
Colour: Single
Size: 9" x 4" x III Part (OR) 8" x 4"
PIN Mailer Window envelope
Name of Job: Debit cum ATM Card Pin Mailer
No. Of Pages: Envelope Window
Paper: 100 GSM Ballarpur Maplitho
Colour: 1 + 0
Size: 9” x 11.5” ( O ) , 4.25” x 9.5” ( C )
Finish : Window Punching ( 2” x 4” ) with PVC Sheet, Strip Gumming on flap , Envelope Pasting
Page 100 of 113 IDBI BANK Ltd.
ANNEXURE 15
INFORMATION SECURITY CERTIFICATE
This is to certify that–
1. Hardware and the software/future upgrades being offered do not contain any kind
of malicious code such as Viruses, Trojan, Spyware that would:-
(a) Obstruct the desired and the designed function of hardware.
(b) Cause physical damage to the user or their equipment during the usage of the
equipment.
(c) Tap the information regarding network, users and information stored on the
network of the Bank or in its CBS Platform or otherwise.
(d) Culminate into software attack, theft of intellectual property rights, identity theft,
and theft of equipment or information, sabotage & information extortion;
2. We undertake to be liable in case of any loss that may be caused to the Purchaser
due to the breach of any of the aforesaid assurances & representations and also for any
physical damage, loss of information, loss of reputation and those relating to copyright
and intellectual Property Rights (IPRs), caused due to activation of any such malicious
code in the hardware / software supplied.
3. We shall make sure that the sensitive data (such as password, financial
information, biometric information, personal information etc.) shared by the Bank will be
kept within the geographical boundaries of India.
Page 101 of 113 IDBI BANK Ltd.
ANNEXURE 16
FORMAT FOR RAISING INVOICE
XYZ
Bill from XYZ LIMITED
Address
GSTN STATE
CODE
PAN No.
Page 102 of 113 IDBI BANK Ltd.
ANNEXURE 17
PRE CONTRACT INTEGRITY PACT
General
This pre-bid pre-contract Agreement (hereinafter called the Integrity Pact) is made on
____________ day of the month of ___________ 20___, between, IDBI Bank Ltd., a
company within the meaning of Section 2(20) of the Companies Act, 2013 (18 of 2013)
and a banking company within the meaning of Section 5 (c) of the Banking Regulation
Act, 1949(10 of 1949), with Corporate Identity No. L65190MH2004GOI148838 and
having its registered office at IDBI Tower, WTC Complex, Cuffe Parade, Mumbai
400005 through its Debit Card Operations Department, Central Processing Unit at CBD
Belapur, Navi Mumbai (hereinafter called the "PRINCIPAL'', which expression shall
mean and include, unless the context otherwise requires, its successors) of the First Part
and M/s ______________represented by Smt/ Shri___________________________,
MD/CEO/ CMD (hereinafter called the "BIDDER/ Seller which expression shall mean
and include, unless the context otherwise requires, its/ his successors and permitted
assigns) of the Second Part.
WHEREAS the PRINCIPAL proposes to appoint vendor/s for Supply, Printing and
Personalization of EMV Contact & Contactless/Dual Interface (DI)/Combo cards/Photo
Cards/NCMC Card etc. including related collaterals, PIN printing, dispatch and
administration and BIDDER/ Seller is willing to offer/ has offered the same to the
Principal.
WHEREAS the BIDDER is a private company / public company / Government
undertaking / partnership / registered export agency, constituted in accordance with the
relevant law in the matter and the PRINCIPAL is an Office / Department of IDBI Bank
Ltd performing its functions on behalf of IDBI Bank Ltd.
NOW, THEREFORE,
To avoid all forms of corruption by following a system that is fair, transparent and free
from any influence / prejudiced dealings prior to, during and subsequent to the currency
of the contract to be· entered into with a view to:
Enabling the PRINCIPAL to obtain the desired service/ product at a competitive
price in conformity with the defined specifications by avoiding the high cost and
the distortionary impact of corruption on public procurement; and
Enabling BIDDERs to abstain from bribing or indulging in any corrupt practice in
order to secure the contract by providing assurance to them that their competitors
will also abstain from bribing and other corrupt practices and the PRINCIPAL
will commit to prevent corruption, in any form, by its officials by following
transparent procedures.
Page 103 of 113 IDBI BANK Ltd.
The parties hereto hereby agree to enter into this Integrity Pact and agree as follows:
1. Commitments of the PRINCIPAL
1.1 The PRINCIPAL undertakes that no official of the PRINCIPAL, connected
directly or indirectly with the contract, will demand, take a promise for or accept
directly or through intermediaries, any bribe, consideration, gift, reward, favour or
any material or immaterial benefit or any other advantage from the BIDDER,
either for themselves or for any person, organisation or third party (which is not
available legally) related to the contract in exchange for an advantage in the
bidding process, bid evaluation, contracting or implementation process related to
the contract.
1.2 The PRINCIPAL will, during the pre-contract stage, treat all BIDDERs alike, and
will provide to all BIDDERs the same information and will not provide any such
information to any particular BIDDER which could afford an advantage to that
particular BIDDER in comparison to other BIDDERs.
1.3 All the officials of the PRINCIPAL will report to the appropriate authority any
attempted or completed breaches of the above commitments as well as any
substantial suspicion of such a breach.
2. In case any such preceding misconduct on the part of such official(s) is reported
by the BIDDER to the PRINCIPAL with full and verifiable facts and the same is prima
facie found to be correct by the PRINCIPAL, necessary disciplinary proceedings, or any
other action as deemed fit, including criminal proceedings may be initiated by the
PRINCIPAL and such a person shall be debarred from further dealings related to the
contract process. In such a case while an enquiry is being conducted by the PRINCIPAL
the proceedings under the contract would not be stalled.
3. Commitments of the BIDDERs
The BIDDER commits itself to take all measures necessary to prevent corrupt practices,
unfair means and illegal activities during any stage of its bid or during any pre-contract or
post-contract stage in order to secure the contract or in furtherance to secure it and in
particular commit itself to the following:
3.1 The BIDDER will not offer, directly or through intermediaries, any bribe, gift,
consideration, reward, favour, any material or immaterial benefit or other
advantage commission, fees brokerage or inducement to any official of the
PRINCIPAL, connected directly or indirectly with the bidding process, or to any
person, organisation or third party related to the contract in exchange for any
advantage in the bidding, evaluation, contracting and implementation of the
contract.
3.2 The BIDDER further undertakes that it has not given, offered or promised to give,
directly or indirectly any bribe, gift, consideration, reward, favour, any material or
immaterial benefit or other advantage, commission, fees, brokerage or inducement
(not available legally) to any official of the PRINCIPAL or otherwise in procuring
the Contract or forbearing to door having done any act in relation to the obtaining
Page 104 of 113 IDBI BANK Ltd.
or execution of the contract or any other contract with IDBI Bank Ltd for showing
or forbearing to show favour or disfavor to any person in relation to the contract or
any other contract with IDBI Bank Ltd.
3.3 The BIDDER confirms and declares that they have not made any payments to any
agents / brokers or any other intermediary, in connection with this bid/ contract.
3.4 The BIDDER further confirms and declares to the PRINCIPAL that the BIDDER
is the original vendor or service provider in respect of product / service covered in
the bid documents and the BIDDER has not engaged with any individual or firm
or company whether Indian or foreign to intercede, facilitate or in any way to
recommend to the PRINCIPAL or any of its functionaries, whether officially or
unofficially to the award of the contract to the BIDDER, nor has any amount been
paid, promised or intended to be paid to any such individual, firm or company in
respect of any such intercession, facilitation or recommendation.
3.5 The BIDDER, at the earliest available opportunity, i.e. either while presenting the
bid or during pre-contract negotiations and in any case before opening the
financial bid and before signing the contract, shall disclose any payments he has
made, is committed to or intends to make to officials of the PRINCIPAL or their
family members, agents, brokers or any other intermediaries in connection with
the contract and the details of the services agreed upon for such payments.
3.6 The BIDDER will not enter into any undisclosed agreement or collude with other
parties interested in the contract / other BIDDERs to impair the transparency,
fairness and progress of the bidding process, bid evaluation, contracting and
implementation of the contract or with respect to prices, specifications,
certifications, subsidiary contracts etc.
3.7 The BIDDER will not accept any advantage in exchange for any corrupt practice;
unfair means and illegal activities.
3.8 The BIDDER shall not use improperly, for purpose of competition or personal
gain or pass on to others, any information provided by the PRINCIPAL as a part
of the business relationship, regarding plans, technical proposals and business
details including information contained in any electronic data carrier. The
BIDDER also undertakes to exercise due and adequate care lest any such
information is divulged.
3.9 The BIDDER commits to refrain from giving any complaint directly or through
any other manner without supporting it with full and verifiable facts.
3.10 The BIDDER shall not instigate or cause to instigate any third person to commit
any of the actions mentioned above.
3.11 If the BIDDER or any employee of the BIDDER or any person acting on behalf of
the BIDDER, either directly or indirectly, is a relative of any of the officers of the
PRINCIPAL, or alternatively, if any relative of an officer of the PRINCIPAL has
financial interest/stake in the BIDDER's firm, the same shall be disclosed by the
BIDDER at the time of filing of tender.
Page 105 of 113 IDBI BANK Ltd.
3.12 The BIDDER shall not lend to or borrow any money from or enter into any
monetary dealings or transactions, directly or indirectly, with any employee of the
PRINCIPAL.
3.13 The BIDDER/ Contractor shall not directly or through any other person or firm
use coercive practices against IDBI Bank and/ or other BIDDERs/ Contractor(s).
3.14 BIDDERs are not to pass any information provided by the PRINCIPAL as a part
of business relationship to others and not commit any offence under PC/ IPC Act.
3.15 Foreign BIDDERs if any, to disclose name and address of agents and
representatives in India and Indian Bidders to disclose their foreign principal or
associates.
3.16 BIDDERs to disclose any transgressions with any other company that may
impinge on anti- corruption principle.
4. Previous Transgressions
4.1 The BIDDER declares that no previous transgression occurred in the last three
years immediately before signing of this Integrity Pact, with any other company in
any country in respect of any corrupt practices envisaged hereunder or with any
Public Sector Enterprise / Public Sector Banks in India or any Government
Department in India or RBI that could justify BIDDER’s exclusion from the
tender process.
4.2 The BIDDER agrees that if it makes incorrect statement on this subject, BIDDER
can be disqualified from the tender process or the contract, if already awarded, can
be terminated for such reason.
5. Earnest Money (Security Deposit)
5.1 While submitting commercial bid, the BIDDER shall deposit an amount (specified
in RFP)as Earnest Money/Security Deposit, with the PRINCIPAL through
electronic mode (NEFT/RTGS) to IDBI Bank's Current Account A/C No.:
99934911010995, IFSC: IBKL0000999
5.2 Unless otherwise stipulated in the Bid document / RFP, the Earnest Money /
Security Deposit shall be valid upto a period of 3 years or the complete conclusion
of the contractual obligations to the complete satisfaction of both the BIDDER
and the PRINCIPAL, including warranty period, whichever is later.
5.3 In case of the successful BIDDER, a clause would also be incorporated in the
Article
pertaining to Performance Bond in the Purchase Contract that the provisions of
Sanctions for Violation shall be applicable for forfeiture of Performance Bond in
case of a decision by the PRINCIPAL to forfeit the same without assigning any
reason for imposing sanction for violation of this Pact.
Page 106 of 113 IDBI BANK Ltd.
5.4 No interest shall be payable by the PRINCIPAL to the BIDDER on Earnest
Money/ Security Deposit for the period of its currency.
6. Sanctions for Violations
6.1 Any breach of the aforesaid provisions by the BIDDER or anyone employed by it
or acting on its behalf (whether with or without the knowledge of the BIDDER)
shall entitle the PRINCIPAL to take all or any one of the following actions,
wherever required:
6.1.1 To immediately call off the pre contract negotiations without assigning any
reason and without giving any compensation to the BIDDER. However, the
proceedings with the other BIDDER(s) would continue, unless the
PRINCIPAL desires to drop the entire process.
6.1.2 The Earnest Money Deposit(in pre-contract stage) and / or Security Deposit /
Performance Bond(after the contract is signed) shall stand forfeited either
fully or partially, as decided by the PRINCIPAL and the PRINCIPAL shall
not be required to assign any reason therefore.
6.1.3 To immediately cancel the contract, if already signed, without giving any
compensation to the BIDDER.
6.1.4 To encash the advance bank guarantee and performance bond / warranty
bond, if furnished by the BIDDER, in order to recover the payments, already
made by the PRINCIPAL along with interest.
6.1.5 To cancel all or any other Contracts with the BIDDER. The BIDDER shall
be liable to pay compensation for any loss or damage to the PRINCIPAL
resulting from such cancellation / rescission and the PRINCIPAL shall be
entitled to deduct the amount so payable from the money(s) due to the
BIDDER.
6.1.6 To debar the BIDDER from participating in future bidding processes of the
PRINCIPAL or any of its subsidiaries for a minimum period of five years,
which may be further extended at the discretion of the PRINCIPAL.
6.1.7 To recover all sums paid, in violation of this Pact, by BIDDER(s) to any
middleman or agent or broker with a view to securing the contract.
6.1.8 Forfeiture of Performance Bond in case of a decision by the PRINCIPAL to
forfeit the same without assigning any reason for imposing sanction for
violation of this Pact.
6.1.9 Intimate to the CVC, IBA, RBI, as the PRINCIPAL deemed fit the details of
such events for appropriate action by such authorities.
6.2 The PRINCIPAL will be entitled to take all or any of the actions mentioned at
para 6.1.1 to 6.1.9 of this Pact also on the Commission by the BIDDER or any one
employed by it or acting on its behalf (whether with or without the knowledge of
the BIDDER), of an offense as defined in Chapter IX of Indian Penal Code, 1860
or Prevention of Corruption Act, 1988 or any other statute enacted for prevention
of corruption.
Page 107 of 113 IDBI BANK Ltd.
6.3 The decision of the PRINCIPAL to the effect that a breach of the provisions of
this Pact has been committed by the BIDDER shall be final and conclusive on the
BIDDER. However, the BIDDER can approach the Independent External
Monitor(s) appointed for the purposes of this Pact.
7. Fall Clause
7.1 The BIDDER undertakes that it has not supplied/ is not supplying similar product/
systems or subsystems at a price lower than that offered in the present bid in
respect of any other Ministry/ Department of the Government of India or PSU or
any other Bank and if it is found at any stage that similar product/ systems or sub
systems was supplied by the BIDDER to any other Ministry/ Department of the
Government of India or a PSU or a Bank at a lower price, then that very price,
with due allowance for elapsed time, will be applicable to the present case and the
difference in the cost would be refunded by the BIDDER to the PRINCIPAL, if
the contract has already been concluded.
8. Independent External Monitors
8.1 The PRINCIPAL has appointed Independent External Monitors (hereinafter
referred to as Monitors or IEMs) for this Pact in consultation with the Central
Vigilance Commission.
8.2 The task of the Monitors shall be to review independently and objectively,
whether and to what extent the parties comply with the obligations under this Pact.
8.3 The Monitors shall not be subject to instructions by the representatives of the
parties and perform their functions neutrally and independently.
8.4 Both the parties accept that the Monitors have the right to access all the
documents relating to the project/procurement, including minutes of meetings.
8.5 As soon as the Monitor notices, or has reason to believe, a violation of this Pact,
he will so inform the Authority designated by the PRINCIPAL.
8.6 The BIDDER(s) accepts that the Monitor has the right to access without
restriction to all Project documentation of the PRINCIPAL including that
provided by the BIDDER. The BIDDER will also grant the Monitor, upon his
request and demonstration of a valid interest, unrestricted and unconditional
access to his project documentation. The same is applicable to Sub-contractors.
The Monitor shall be under contractual obligation to treat the information and
documents of the BIDDER/ Sub-contractor(s) with confidentiality.
8.7 The PRINCIPAL will provide to the Monitor sufficient information about all
meetings among the parties related to the Project provided such meetings could
have an impact on the contractual relations between the parties. The parties will
offer to the Monitor the option to participate in such meetings.
Page 108 of 113 IDBI BANK Ltd.
8.8 The Monitor will submit a written report to the designated authority of
PRINCIPAL/Secretary in the Department within 8 to 10 weeks from the date of
reference or intimation to him by the PRINCIPAL/ BIDDER and should the
occasion arise, submit proposals for correcting problematic situations.
9. Facilitation of Investigation
In case of any allegation of violation of any provisions of this Pact or payment of
commission, the PRINCIPAL or its agencies shall be entitled to examine all the
documents including the Books of Accounts of the BIDDER and the BIDDER shall
provide necessary information and documents in English and shall extend all possible
help for the purpose of such examination.
10. Law and Place of Jurisdiction
This Pact is subject to Indian Law. The place of performance and jurisdiction is
the seat of the PRINCIPAL.
11. Other Legal Actions
The actions stipulated in this Integrity Pact are without prejudice to any other
legal action that may follow in accordance with the provisions of the extant law in force
relating to any civil or criminal proceedings.
12. Validity
12.1 The validity of this Integrity Pact shall be from date of its signing and extend upto
5 years or the complete execution of the contract to the satisfaction of the
PRINCIPAL and the BIDDER/Seller, including warranty period, whichever is
later. In case BIDDER is unsuccessful, this Integrity Pact shall expire after six
months from the date of the signing of the contract, with the successful bidder by
the PRINCIPAL.
12.2 Should one or several provisions of this Pact turn out to be invalid; the remainder
of this Pact shall remain valid. In this case, the parties will strive to come to an
agreement to their original intentions.
13. The parties hereby sign this Integrity Pact at _______________ on___________.
IN WITNESS WHEREOF, the Parties have signed and executed this Integrity
Pact at the place and date first hereinabove mentioned in the presence of following
witness:
Signature Signature
(For & on behalf of the PRINCIPAL) (For & on behalf of the BIDDER/
Contractor)
Office Seal Office Seal
Name Name
Page 109 of 113 IDBI BANK Ltd.
Designation Designation
Witness 1:
(Name & Address) __________________________
Witness 2:
(Name & Address) ____________________________
Page 110 of 113 IDBI BANK Ltd.
ANNEXURE 18
TECHNICAL DETAILS OF VISA, MASTERCARD & RUPAY CARDS
VISA MASTERCARD RUPAY Magnetic Stripe i) HICO: 2750 Oersted ii) ISO Standard for Encoding & location of Track1, 2, 3 iii) ISO / IEC 7813
White Plastic Standard - ISO
/
IEC 7810 – ID1
EMV Chip Contact Debit Card i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 8K FLASH v. Authentication method : DDA /CDA vi. Global Platform 2.1.1/ MULTOS 4.3 vii. JAVA Card 2.2.2/MULTOS 4.3 viii. Communication Protocol : T=0 , T=1 ix. Certified Payment schemes : x. Visa – VSDC2.8.1f1 T=0 xi. Minimum 8 bit CPU xii. Secure Hardware Crypto Coprocessor xiii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiv. Write Endurance 300 000 cycles xv. Data Retention >10 years xvi. Unique ID for each chip xvii. Support for EMV financial applications Dual Interface Card (Contact + Contactless)
Magnetic Stripe i) HICO: 2750 Oersted ii) ISO Standard for Encoding & location of Track1, 2, 3 iii) ISO / IEC 7813 White Plastic Standard - ISO
/
IEC 7810 – ID1
EMV Chip Contact Debit Card
i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 8K FLASH v. Authentication method : DDA /CDA vi. Global Platform 2.1.1/ MULTOS 4.3 vii. JAVA Card 2.2.2/MULTOS 4.3 viii. Communication Protocol : T=0 , T=1 ix. Certified Payment schemes : x. MasterCard - M/Chip 4 Multi- App T=0 & T=1 xi. Minimum 8 bit CPU xii. Secure Hardware Crypto Coprocessor xiii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiv. Write Endurance 300 000 cycles xv. Data Retention >10 years xvi. Unique ID for each chip xvii. Support for EMV financial applications Dual Interface Card
Magnetic Stripe i) HICO: 2750 Oersted ii) ISO Standard for Encoding & location of Track1, 2, 3 iii) ISO / IEC 7813
White Plastic Standard - ISO
/
IEC 7810 – ID1
EMV Chip Contact Debit Card i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 8K FLASH v. Authentication method : DDA /CDA vi. Global Platform 2.1.1/ MULTOS 4.3 vii. JAVA Card 2.2.2/MULTOS 4.3 viii. Communication Protocol : T=0 , T=1 ix. Certified Payment schemes : x. Rupay - DPAS v1.1 T=0 xi. Minimum 8 bit CPU xii. Secure Hardware Crypto Coprocessor xiii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiv. Write Endurance 300 000 cycles xv. Data Retention >10 years xvi. Unique ID for each chip xvii. Support for EMV financial applications Dual Interface Card (Contact + Contactless)
Page 111 of 113 IDBI BANK Ltd.
i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 16K v. Authentication method : DDA /CDA vi. Global Platform 2.1.1/MULTOS 4.3 vii. JAVA Card 2.2.2 / MULTOS 4.3 viii. Compliance to ISO 14443 ix. Communication Protocol : T=0 , T=1 , CL Type A , CL TypeB, x. Certified Payment schemes : 1. Visa - Visa 2.8.1F T=0 Type A xi. Minimum 8 bit CPU xii. Secure Hardware Crypto Coprocessor xiii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiv. Write Endurance 300 000 cycles xv. Data Retention >10 years xvi. Unique ID for each chip xvii. Support for EMV financial applications NFC Tags/Contactless Wearables: i. NFC Tags should be compatible with payment and multiapplications ii. Tags should compliant to ISO 14443 standard iii. Tags should be certified with Paywave (Visa) iv. Reading distance according to EMV Co contactless requirements v. Stickers: a. Smaller form factor with size of 48x25mm centered on
(Contact + Contactless) i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 16K v. Authentication method : DDA /CDA vi. Global Platform 2.1.1 / MULTOS 4.3 vii. JAVA Card 2.2.2 / MULTOS 4.3 viii. Compliance to ISO 14443 ix. Communication Protocol : T=0 ,T=1 , CL Type A , CL Type B, x. Certified Payment schemes : 1. MasterCard - Paypass M/Chip Select T=0 & T=1 & Type A & B xi. Minimum 8 bit CPU xii. Secure Hardware Crypto Coprocessor xiii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiv. Write Endurance 300 000 cycles xv. Data Retention >10 years xvi. Unique ID for each chip xvii. Support for EMV financial applications NFC Tags/Contactless Wearables:
i. NFC Tags should be compatible with payment and multi applications ii. Tags should compliant to ISO 14443 standard iii. Tags should be certified with PayPass (Master Card) iv. Reading distance according to EMV Co contactless requirements
i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 16K v. Authentication method : DDA /CDA vi. Global Platform 2.1.1/MULTOS 4.3 vii. JAVA Card 2.2.2 / MULTOS 4.3 viii. Compliance to ISO 14443 ix. Communication Protocol : T=0 , T=1 , CL Type A , CL TypeB, x. Certified Payment schemes : 1. RuPay - NCMC xi. Minimum 8 bit CPU xii. Secure Hardware Crypto Coprocessor xiii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiv. Write Endurance 300 000 cycles xv. Data Retention >10 years xvi. Unique ID for each chip xvii. Support for EMV financial applications NFC Tags/Contactless Wearables:
i. NFC Tags should be compatible with payment and multi-applications ii. Tags should compliant to ISO 14443 standard iii. Tags should be certified with NCMC (RuPay) iv. Reading distance according to EMV Co contactless requirements v. Stickers:
a. Smaller form factor with size of 48x25mm centered
Page 112 of 113 IDBI BANK Ltd.
ID1 card support b. Efficient adhesive
c. Should be compatible with all major handsets vi. Keyrings/Wristbands: a. 27x23mm FOB form factor on ID card support Hybrid (Contact + Contactless) Contact EMV:
i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 8K FLASH v. Authentication method : DDA/CDA vi. Global Platform 2.1.1 vii. JAVA Card 2.2.2/ MULTOS 4.3 viii. Communication Protocol : T=0, T=1 ix. Certified Payment schemes : Visa – VSDC2.8.1f1 T=0 x. Minimum 8 bit CPU xi. Secure Hardware Crypto Coprocessor xii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiii. Write Endurance 300 000 cycles xiv. Data Retention >10 years xv. Unique ID for each chip xvi. Support for EMV financial applications Contactless DES Fire EV1: Contactless cards are to be supplied as per the standard interface and compliance with VISA standards. Contactless cards are required to be of EMV Chip standards. The manufacturers to guarantee
v. Stickers: a. Smaller form factor with size of 48x25mm centered on ID1 card support b. Efficient adhesive
c. Should be compatible with all major handsets vi. Keyrings/Wristbands: a. 27x23mm FOB form factor on ID card support Hybrid (Contact + Contactless) Contact EMV: i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 8K FLASH v. Authentication method : DDA/CDA vi. Global Platform 2.1.1 vii. JAVA Card 2.2.2/ MULTOS 4.3 viii. Communication Protocol : T=0, T=1 ix. Certified Payment schemes : MasterCard - M/Chip 4 Multi-App T=0 & T=1 x. Minimum 8 bit CPU xi. Secure Hardware Crypto Coprocessor xii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiii. Write Endurance 300 000 cycles xiv. Data Retention >10 years xv. Unique ID for each chip xvi. Support for EMV financial applications Contactless DES Fire EV1: Contactless cards are to be supplied as per the standard interface and compliance with
on ID1 card support b. Efficient adhesive c. Should be compatible with all major handsets vi. Keyrings/Wristbands: a. 27x23mm FOB form factor on ID card support Hybrid (Contact + Contactless) Contact EMV:
i. Compliant to ISO/IEC 7816 Standards ii. Physical Card ID1 Format iii. Card - PVC Material with 800 micron thickness iv. Free User Memory : 8K FLASH v. Authentication method : DDA/CDA vi. Global Platform 2.1.1 vii. JAVA Card 2.2.2/ MULTOS 4.3 viii. Communication Protocol : T=0 , T=1 ix. Certified Payment schemes: Rupay - DPAS v1.1 T=0 x. Minimum 8 bit CPU xi. Secure Hardware Crypto Coprocessor xii. RSA /ECC, 3DES (with 2 unique keys)/3KTDES xiii. Write Endurance 300 000 cycles xiv. Data Retention >10 years xv. Unique ID for each chip xvi. Support for EMV financial applications Contactless DES Fire EV1:
Contactless cards are to be supplied as per the standard interface and compliance with RuPay standards. Contactless cards are required to be of
Page 113 of 113 IDBI BANK Ltd.
against the failure. i. ISO/IEC 7816 compatibility ii. RF Interface: ISO/IEC 14443 Type A iii. Operating frequency: 13.56 MHz iv. Operating Distance: up to 100 mm v. Bit-wise anti collision vi. 7 bytes unique identifier, cascaded vii. Memory – 4K viii. Data retention of 10 years ix. Write endurance typical 500000 cycles x. Common Criteria Certification: EAL4+ (Hardware and Software) xi. Data encryption on RF-channel xii. Authentication on application level xiii. Self-securing file system xiv. Transaction oriented automatic anti-tear mechanism
MasterCard standards. Contactless cards are required to be of EMV Chip standards. The manufacturers to guarantee against the failure. i. ISO/IEC 7816 compatibility ii. RF Interface: ISO/IEC 14443 Type A iii. Operating frequency: 13.56 MHz iv. Operating Distance: up to 100 mm v. Bit-wise anti collision vi. 7 bytes unique identifier, cascaded vii. Memory – 4K viii. Data retention of 10 years ix. Write endurance typical 500000 cycles x. Common Criteria Certification: EAL4+ (Hardware and Software) xi. Data encryption on RF-channel xii. Authentication on application level xiii. Self-securing file system xiv. Transaction oriented automatic anti-tear mechanism
EMV Chip standards. The manufacturers to guarantee against the failure. i. ISO/IEC 7816 compatibility ii. RF Interface: ISO/IEC 14443 Type A iii. Operating frequency: 13.56 MHz iv. Operating Distance: up to 100 mm v. Bit-wise anti collision vi. 7 bytes unique identifier, cascaded vii. Memory – 4K viii. Data retention of 10 years ix. Write endurance typical 500 000 cycles x. Common Criteria Certification: EAL4+ (Hardware and Software) xi. Data encryption on RFchannel xii. Authentication on application level xiii. Self-securing file system xiv. Transaction oriented automatic anti-tear mechanism
