Request for Proposal (RFP) for Upgradation, Migration, Customization and Support of Oracle Financial Services Analytical Applications (OFSAA) Modules -MFTP, ALM & PM and Installation, Configuration, Implementation, Customisation, Maintenance and Support of Liquidity Risk Management System (LRM) module Union Bank of India, Department of Information Technology 1/1A, Technology Center, Adi Shankaracharya Marg, Opp. Powai Lake, Powai, Andheri East, Mumbai – 400072
Transcript
Request for Proposal (RFP) for Upgradation, Migration, Customization
and Support of Oracle Financial Services Analytical Applications
(OFSAA) Modules -MFTP, ALM & PM and Installation, Configuration,
Implementation, Customisation, Maintenance and Support of Liquidity
Risk Management System (LRM) module
Union Bank of India, Department of Information Technology
1/1A, Technology Center, Adi Shankaracharya Marg,
Opp. Powai Lake, Powai, Andheri East, Mumbai – 400072
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DISCLAIMER
The information contained in this Request for Proposal (RFP) is provided to the Bidder(s)
on the terms and conditions set out in this RFP document. The RFP document contains
statements derived from information that is believed to be true and reliable at the date
obtained but does not purport to provide all of the information that may be necessary
or desirable to enable an intending contracting party to determine whether or not to
enter into a contract or arrangement with Bank in relation to the provision of services.
The RFP document is not a recommendation, offer or invitation to enter into a contract,
agreement or any other arrangement, in respect of the services. The provision of the
services is subject to observance of selection process and appropriate documentation
being agreed between the Bank and any successful Bidder as identified by the Bank, after
completion of the selection process as detailed in this document. No contractual
obligation whatsoever shall arise from the RFP process unless and until a formal contract
is signed and executed by duly authorized officers of Union Bank of India with the Bidder.
The purpose of this RFP is to provide the Bidder(s) with information to assist the
formulation of their proposals. This RFP does not claim to contain all the information
each Bidder may require. Each Bidder should conduct their own investigations and
analysis and should check the accuracy, reliability and completeness of the information
in this RFP and where necessary obtain independent advice. Union Bank of India makes
no representation or warranty and shall incur no liability under any law, statute, rules
or regulations as to the accuracy, reliability or completeness of this RFP. Union Bank of
India may in its absolute discretion, but without being under any obligation to do so,
update, amend or supplement the information in this RFP.
This document is the property of Union Bank of India and is meant for the exclusive
purpose of bidding as per the Specification, Terms, Condition and Scope indicated. It
shall not be copied, distributed or recorded on any medium, electronic or otherwise,
without written permission thereof. The use of the contents of this document, even by
the authorized personnel / agencies for any purpose other than the purpose specified
herein, is strictly prohibited and shall amount to copyright violation and thus, shall be
punishable under the Indian Law.
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GENERAL INSTRUCTIONS TO BIDDERS
All bidders must note that this being e-tender, bids received only through online on e-
tendering portal https://ubi.abcprocure.comshall be considered as an offer. Any bid
submitted in physical form will not be entertained and shall be summarily rejected.
Procedure for submission of e-tender by bidder:
Interested bidders who wish to participate should visit website https://ubi.abcprocure.com
which is the ONLY website for bidding their offer. Further, the procedure is as follows:
1. Register your company in website https://ubi.abcprocure.com for obtaining a Login
ID and Password.
2. Using the login ID, password and digital signature, login in to the tender portal to
download the tender document. It is mandatory for the Bidders to have a valid Digital
Signature Certificate – Signing and Encryption (Class – II or Class – III) issued by any of
the valid Certifying Authority approved by Govt. of India as per IT Act, 2000. DSC on
Organization name is required, if bidder want to participate on behalf of his/her
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Abbreviations The long form of some abbreviations commonly used in the document is given below:
Abbreviations Description
ALM Asset Liability Management
ATS Annual Technical Support
AE Amalgamated Entity
Bank/UBI/Union Bank Union Bank of India
e-AB Erstwhile Andhra Bank
e-CB Erstwhile Corporation Bank
BFSI Banking, Financial Services and Insurance
BG Bank Guarantee
BPD Business Process Definition
BRD Business Requirement Documents
DC Data Centre
EMD Earnest Money Deposit
FTP Fund Transfer Pricing
FI Financial Institution
KYE Know Your Employee
LRM Liquidity Risk Management
NDA Non-Disclosure Agreement
NSIC National Small Industries Corporation Limited
ODS Operational Data Storage
OEM Original Equipment Manufacturer
OFSAA Oracle Financial Service Analytical Application
OSD Original Solution Developer
PBG Performance Bank Guarantee
PM Profitability Module
PO Purchase Order
PSB Public Sector Bank
PSU Public Sector Undertaking
QC Quality Check
RFP Request for Proposal
SLA Service Level Agreement
SOP Standard Operating Procedure
SRS System Requirement Study
TCO Total Cost of Ownership
TO Technical Offer
MFTP Matched Fund Transfer Pricing
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Bid Details: RFP Ref. No. UBI/DIT/2020-21/LRM/04
Start Date & Time of issue of RFP/ Document Download
18.06.2020 at 11:00 Hours
Last date and time for submission of query
25.06.2020up to 17:00 Hours
Last date and time of Downloading of RFP
15.07.2020up to 15:00 Hours
Last date and time for submission Of Bidding Document
15.07.2020up to 16:00 Hours
Date and Time of Technical Bid Opening
15.07.2020at 16:15 Hours
Place of opening of online Bids Union Bank of India, Department of Information Technology (5thFloor), Technology Centre, Adi Shankaracharya Marg, Opp. Powai Lake, Powai, Mumbai.
Address &Contact Numbers As above Tel:(022) 25710507/528/547/247
Cost of RFP Rs. 2,500 (Rupees Two Thousand Five hundred only in the form of Demand Draft in favor of Union Bank of India, Payable at Mumbai.
Security Deposit/Earnest Money Deposit (EMD)
Rs.20,00,000/- (Rupees Twenty Lac only) in the form of Demand Draft in favor of Union Bank of India, payable at Mumbai. EMD can also be paid in the form of Bank Guarantee (BG) of any scheduled commercial Bank other than Union Bank of India, e-Andhra Bank and e-Corporation Bank and should be valid from the date of submission of RFP for a period of minimum 45 days beyond the final bid validity period.
Contact details Interested Bidders are requested to send the email to: [email protected], [email protected][email protected] containing below mentioned information, so that in case of any clarification same may be issued: Name of company, contact person, Mailing address with Pin Code, Telephone No., Mobile No., email address etc.
Note: Bids once submitted will be treated as final and no further correspondence will be entertained on this. No bid will be modified after submission of bids. No bidder shall be allowed to withdraw the bid.
8. Support .......................................................................................................................................... 23
9. Implementation Plan and Schedule.......................................................................................... 26
6.1.1.17. Any Other relevant source systems of erstwhile Andhra Bank and erstwhile
Corporation Bank.
* To the extent relevant
Note: The bidder will be responsible for writing the extraction scripts and fetching the data in timely manner in the specified format required by OFSAA.
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6.1.2 The Core Banking platforms / data of e-Corporation and Andhra Bank are planned
to be merged in Phases which is expected to be completed shortly.
6.1.3 During the intermittent period, till the Core Banking Platforms of all the three
banks are fully integrated ETL may be required to be done from Union Bank, e-
Corporation and e-Andhra Bank separately. Hence vendor may specify the cost of
performing ETL separately from each bank as part of the TCO. Bank will decide
the extraction requirement from one or two or all three banks depending upon the
level of Core Banking Integration at that point in time.
6.1.4 The modules will be implemented / upgraded / integrated based on the business
assumptions and rules agreed by Union Bank of India’s business requirements. Any
GL / Product of erstwhile Andhra and Corporation Bank which is not mapped to
Union Bank’s existing GL’s / products will be discussed with the business users for
its treatment and based on their suggestions the same will be handled in OFSAA
configurations.
6.1.5 The vendor may leverage on the efforts already done / configurations / reports
already available in the three banks to the extent feasible.
6.1.6 It is the expectation of the Bank that the integration/interface architecture is
based around industry best practices.
6.1.7 Performing ETL activity from source systems for both new and existing data is the
responsibility of bidder.
6.1.8 The Bidder will be responsible for identifying the detailed interface requirements
for integrating the proposed packages to the existing systems of the Bank and for
all other functionalities as mentioned in this RFP.
6.1.9 The interface architecture should be clearly defined. The integration architecture
should include the types of interfaces supported; the standards used and should
comply with Bank architecture principles.
6.1.10 The Bidder will present to the Bank the interface requirements for review.
6.1.11 The Bidder must ensure that all applicable interfaces are automated with no
manual intervention.
6.1.12 The Bidder will ensure and incorporate all necessary security and control features
within the application, operating system, database, etc. so as to maintain integrity
and confidentiality of data at all times.
6.1.13 The Bidder will be responsible for developing and testing the interfaces. When
developing the interfaces, the Bidder should ensure the requirements of data
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format, frequency of data transfer, quality checks and validations before data
transfer and priorities for data transfer are identified and addressed.
6.1.14 The Bidder will be responsible for setting up the test environment for interface
testing. Bidder has to implement Development, Test / UAT and Production
environments on both the locations DC & DR.
6.1.15 The Bidder will help/assist the Bank in preparing the test cases for the testing.
Bidder shall ensure that the test cases meet all the testing requirements of the
Bank.
6.1.16 The Bidder must ensure that a sound methodology is implemented to manage the
interfaces.
6.1.17 The Bank reserves the right to prioritize the interface building within the overall
timelines of the Project.
6.1.18 Configure and parameterize the system for bank’s legal entities, products, lines
of businesses, processes, risk entities and any other dimension as applicable.
customization requirements during implementation period, if any, especially when
it concerns regulatory compliance, is bidder’s responsibility and required to be
done at no additional cost to the bank.
6.1.19 Providing training to Bank’s designated personnel and also provide module wise
user manual as well as administrative manual. Post implementation on-site
support for 5 years from GO LIVE date and support till the end of contract period.
6.1.20 Incorporate changes in the system arising on account of amendments to
regulator/bank’s policy at no additional cost and well within timeline stipulated
by the regulator.
6.1.21 Provide complete documentation including logic used, Computation details and
required sheets, empirical study done, methodology etc. as per regulatory and
audit requirements.
6.1.22 Successful bidder shall update the module as per modification of RBI/ Basel
guidelines if any at any point of time without raising any change request.
6.1.23 The bidder should implement the proposed solution at Bank’s DC site at Mumbai
and DR site at Bengaluru or any other location in India as decided by the bank
6.1.24 The bidder should facilitate in such a manner that solution is capable of both real
time and batch integration.
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6.1.25 Down-stream (End User’s) systems are required to work without any need for
configuration. If need be, configuration manual with screen shots should be
provided by successful vendor.
6.1.26 System Requirement Study (SRS) / Business Requirement Documents (BRD):
6.1.26.1 The Bidder will conduct a detailed systems requirements study/BRD and
provide OFSAA SRS Manual relating to the functionalities as required to support
the outcome from existing system and Basel III requirements. The SRS must
also include all the areas where the Bidder is suggesting a work-around and
replacement of customizations with standard functionality. If the work-around
involves re-alignment of a business process the re-aligned process should be
included in the SRS. The SRS should include the standard operating procedure
proposed for the re-aligned process. The Bidder is expected to assist the Bank
in aligning the business requirements with the application so as to enable
centralization of desired business process, eliminate redundant and duplicate
processes, increase operational efficiency and improve customer service.
Bidder is expected to prepare detailed documentation, presentation,
workflows for the business processes affected due to implementation of the
OFSAA Solution and other applications implementation.
6.1.26.2 The Bidder shall provide the SRS to the Bank for review and comments, and
any comments or suggestions of the Bank will be incorporated therein.
6.1.26.3 The Bank will identify functional heads for each process, which would be
responsible for the review, comments and sign–off of the SRS.
6.1.26.4 The SRS will be deemed completed when signed–off from the Bank.
6.1.26.5 The Bidder is also expected to carry out and document a detailed current
assessment for all business activities, and services performed by the Bank’s
Risk /Finance Department to gain understanding of the Bank’s existing
business and operations. The Bidder is expected to parameterize the product
and provide valuable inputs at the time of system parameterization based on
the current state assessment undertaken by the Bidder. Also, the OFSAA core
team training conducted by the Bidder should reflect the understanding of the
Bank’s current products and processes as a result of conducting the current
assessment.
6.1.26.6 The reporting tool used for generating reports for these applications is OBIEE
(Oracle Business Intelligence Enterprise Edition).
6.1.26.7 Union Bank currently using Oracle Hyperion Essbase 11.1.1.3.0, Erwin Data
Modeler V7 .X, OBIEE 10.1.3.4.1 Environmental software/tools for OFSAA
application and Oracle warehouse builder.
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The bidder is not required to quote the cost of OFSAA licenses as the Bank already
has the licenses and is having the Annual Technical Support to enhance the product.
The bidder is required to quote only the cost of support, upgrade, implementation
and customization to the higher version as for the functional requirements specified
along with the Basel III functionalities, training requirements, additional MIS reports
as per the Bill of Material provided in this document.
6.1.27 Customization:
6.1.27.1 The Bidder is expected to undertake a detailed assessment of the current
system and procedures. The Bidder is also expected to identify the current state
gaps between the procedures and practices followed by the Bank(s) with the
integrated OFSAA solution being implemented and get the same reviewed and
approved by the Bank.
6.1.27.2 The Bidder needs to provide all statutory and regulatory reports as required by
the regulatory institutions. The Bank will not pay any additional customization
costs for gaps observed in statutory or regulatory reports.
6.1.27.3 The Bidder is expected to provide a resolution to all gaps observed during
Functional Requirement, Product Demonstration, Current Systems Study,
Training, User Acceptance Testing (UAT), Business Process Definition (BPD) and
subsequent roll out for all the proposed solutions.
6.1.27.4 Over and above the Bank’ MIS requirements, report requirements and
regulatory reports, the Bidder must additionally provision for
configuration/customization/development of existing as well as new reports as
per SRS.
6.1.27.5 Currently bank is generating regulatory and proprietary reports for ALM on
daily, fortnightly and monthly basis. MFTP reports are also generated on
monthly basis. Bidder to provision for generation of MFTP reports on first week
of the month simultaneously without impacting all other scheduled report
generation. Bidder to optimize the system performance in such a manner that
all modules viz. ALM, MFTP, PM, LRM should be able to generate their respective
reports simultaneously without interruption of other applications
functionalities.
6.1.27.6 The Bank may require the Bidder to address additional requirements that are
not either of the following:
Bug fixes
i. Gaps found during base version testing
ii. Gaps against the functionalities in existing system
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6.1.27.7 The Bidder will have to carry out all the customization related work at the
premises of the Bank. The Bank and the bidders are responsible for Functional
and Implementation sign-off. The Bidder will have to install and commission
the software for customization and UAT as per Project Plan failing which the
Bidder will have to be liable to pay the Bank the applicable penalty for delay
(Liquidated damages). The Bidder will have to provide all tools, testing
instruments, drivers, consumables, etc. required to install and customize and
test the software free of any fees or charges or any expenses. The Bidder will
have to document and submit to the Bank all the testing activities, procedures
and results.
6.1.27.8 The Bidder is required to ensure that the software provides interfaces to the
other application systems at the Bank at no additional cost or fees or charges
or expenses. The Bidder will have to provide the Bank weekly progress reports
on the bugs/problems reported/points taken up with schedule of date of
reporting, date of resolving, and status for all kind of bugs and problems
whether reported by bank or Bidder staff. Customizations would be both with
respect to the integrated OFSAA solution and interfaces that the Bank
proposes to implement through the selected Bidder. The Bidder will be
required to carry out data mapping, data gap identification, default values
assumption specification, and use ETL tool/OFSAA native capability to
transform and upload data extracted / available in the Operational Data
Storage (ODS) / Enterprise Wise Data warehouse data model of the bank.
6.1.27.9 Bidder needs to address the gap found in base version and bridge the gap in
the implementation of new version.
6.1.28 Module Integration
6.1.28.1 The Bidder is expected to build integration between the modules under the
scope.
6.1.28.2 For such activity, the Bidder would have to make a system study, identify gaps,
resolve the same, test all such scenarios and then implement the same into
production.
6.1.28.3 To ensure the total integration and functionalities of the system, the Bidder
needs to integrate all the software modules. The Bidder will be responsible
for fault detection and rectification. The Bidder is responsible to ensure that
the integrated systems are fully functional.
6.1.29 Gap Identification and Resolution
6.1.29.1 The Bidder has to provide all functionalities as offered by OFSAA and as
mentioned in the SRS.
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6.1.29.2 The Bidder will provide the Bank with the gap identification report along with
the necessary solutions to overcome the gaps and the time frames.
6.1.29.3 The Bidder will ensure that all gaps identified at the time of system testing
will be immediately resolved.
6.1.29.4 The Bidder will ensure that gaps pointed out by the audit and inspection
teams, statutory and regulatory bodies, or any other third party agency
engaged by the Bank will be immediately resolved.
6.1.29.5 The Bidder shall resolve gaps by proposing a suitable work around or
customizing the proposed solution by way of modifications/enhancements, as
necessary, to the proposed software solution.
6.1.29.6 The Bidder shall provide all statutory, regulatory and ad hoc MIS (Management
Information System) reports as required by the Bank in the desired format
during the initial phase of customization process.
6.1.29.7 The Bidder shall provide for all subsequent changes to reports as suggested by
the statutory and regulatory bodies from time to time immediately to the Bank
at no additional cost to the Bank during the contract period. Any change
identified in the Report during SRS finalization will be part of project
implementation. The clause is mentioned in the context of report changes
identified either pre or post implementation.
6.1.29.8 The Bidder will give adequate time to the Bank for reviewing the gap report
6.1.29.9 The Bidder will incorporate all the suggestions made by the Bank to the gap
report.
6.1.29.10 The Bidder will ensure that they have the necessary infrastructure and people
in place to resolve all the gaps within the time lines agreed, for the project
implementation and roll out.
6.1.29.11 The Bidder is expected to document all gaps observed by the Bank at various
stages of project implementation including their solution and monitor and
track the status of the same throughout the project implementation.
6.1.30 Testing:
6.1.30.1 The Bank proposes to conduct “User Acceptance Testing” (“UAT”) for the
Solution for the purpose of ensuring that all the functionalities requested for
by the Bank are available and are functioning accurately.
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6.1.30.2 The Bidder will convey to the Bank that all the customizations that are
required to “Go Live”, as agreed upon and signed off by the Bank are
completed and the solution is ready for testing.
6.1.30.3 The Bank expects the test environment to be available to the Bank at all times,
for the purpose of testing. The Bank expects the Bidder to install the required
components to set up the required test & development server at DC at the
desired testing center of the Bank for the purpose of testing. The Bank plans
to use the testing environment throughout the period of the contract.
However, Hardware will be provided by bank.
6.1.30.4 The Bidder will assist the Bank in preparing test cases, conducting all the tests
and analyzing/comparing the results. Bidder shall provide adequate full time
resources conversant in all business areas, for trouble-shooting and resolving
defects during the entire UAT process.
6.1.30.5 Any deviations/discrepancies/errors observed during the testing phase will be
formally reported to the Bidder and the Bidder will have to resolve them
immediately or within the UAT approach and guidelines formulated between
the Bidder and the Bank. The resolution timelines will be completely aligned
to the project timeline of this RFP.
6.1.30.6 The Bidder will be responsible for maintaining appropriate program change
control and version control for all the modifications/enhancements carried
out during the implementation/testing phase.
6.1.30.7 The Bidder will be responsible for providing and updating system & user
documentation as per the modifications.
6.1.31 Data Migration:
This section describes the scope for Data Migration to the new integrated OFSAA
solution. The overview of the tasks pertaining to data available in electronic
format is as follows for the Bidder:
6.1.31.1 Historical data migration of all 3 Banks as per Bank’s data retention policy.
6.1.31.2 Formulating the Data Migration strategy and process documentation. 6.1.31.3 Performing data mapping exercise with the existing electronic data vs. new
OFSAA application.
6.1.31.4 Providing checkpoint reports to ensure thorough reconciliation of the data, while ensuring data integrity.
6.1.31.5 Developing a Data Extraction program (to extract data from existing OFSAA system).
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6.1.31.6 Furnish the data in a format that can be loaded into the proposed OFSAA application.
6.1.31.7 Perform the Data Upload activity. 6.1.31.8 Vendor to upgrade OWB or migrate the data transformation scripts into ODI.
6.2 Platform Migration
Presently, Oracle Financial Services Analytical Application (OFSAA) is running on
IBM server, AIX OS version 5.3 in Union Bank of India, Mumbai. The proposed
solution shall be hosted on Bank’s on-premise hyper-converged cloud in Red Hat
Linux OS version 7 or above. However, solution should have capability to migrate
to any other platform as per the Bank’s requirement. Bank shall provide Hardware,
Operating System and Oracle Database. The Bidder has to perform entire platform
migration for existing module of OFSAA from IBM AIX platform to Banks on-premise
hyper-converged cloud in Red Hat Linux OS version 7 or above.
6.3 Disaster Recovery
The system is capable and compatible for Disaster Recovery Implementation. The
successful bidder should describe the provisions and setup required for disaster
recovery. The successful bidder should replicate the whole setup for all modules
with customization in DR. Bank’s DR site is currently at Bengaluru. The DR site may
remain at the same location or may shift to an alternate location which will be
intimated to the successful bidder subsequently.
6.4 Auditing
All actions and activities performed within the system should have a full audit trail
that not only simplifies troubleshooting and problem resolution but also provides an
audit document to pinpoint accountability. The application architecture should also
provide for easy drill down and scale up of information. Business logic should be
available and verifiable "as of" a particular point in time to support comprehensive
auditing requirements.
There should also be proper audit trail of addition, deletion, modification,
activation, deactivation etc. of users and their system rights. In addition, there
should also be proper audit trail of addition, deletion, modification, at the record
level showing the changes, users, date and time stamp.
The system should be enabled to generate a detailed audit trail on a daily basis for
the following minimum features:
6.4.1 Attempted unauthorized logins
6.4.2 Time of login and logout
6.4.3 Change of passwords
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6.4.4 Change of parameters
6.4.5 The audit trail should be at a granular level, and track the user across
each activity
6.4.6 All transactions should be time stamped with user ID along with details of
modification, if any
6.4.7 Details of databases accessed and modified by the users should be made
available through the system
6.4.8 The system should be enabled to store and track all system events,
including corrections and cancellations by multiple criteria
6.4.9 The system should maintain an error log in case of missing and/or
erroneous data
6.5 Training
The Bidder will be responsible for training the Bank’s employees in the areas of
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14.2.3.1. No interest will be payable on the Bid Security amount.
14.2.3.2. Unsuccessful Bidders’ Bid security will be returned after completion of
tender process. Unsuccessful Bidders should submit the Letter for Refund
of EMD/Bid Security for returning of the bid security amount as per
Annexure Q.
14.2.4. Bid Security will be forfeited in the following cases:
14.2.4.1. If a bidder withdraws its bid during the period of bid validity; or
14.2.4.2. If a Bidder makes any statement or encloses any form which turns out to be
false / incorrect at any time prior to signing of Contract.
14.2.4.3. In case of a successful Bidder, if the Bidder fails:
14.2.4.4.1. To execute Contract within the stipulated time or
14.2.4.4.2. To furnish Performance Bank Guarantee as mentioned in Performance
Bank Guarantee herein.
14.2.4.4.3. If the bidder refuses to accept the corrections of errors calculated in
accordance with the terms of RFP.
14.2.5. The successful Bidders Bid security will be discharged upon the Bidder signing
the Contract Agreement and against submission of (PBG) performance bank
guarantee. (Other than Union Bank of India, erstwhile Andhra Bank and
erstwhile Corporation Bank).
14.3. Performance Bank Guarantee (PBG)
The successful bidder should submit a Performance Bank Guarantee for 10% of
contract value/TCO within 30 days valid for contract period with claim period of
additional 60 days, from the date of receipt of purchase order or signing of the
contract whichever is earlier in the format as provided in Annexure T and such
other extended period as the Bank may decide for due performance of the project
obligations. The PBG should be that of scheduled Commercial Bank, other than
Union Bank of India, erstwhile Andhra Bank and erstwhile Corporation Bank.
In the event of non-performance of obligation or failure to meet terms of this
tender the Bank shall be entitled to invoke the performance guarantee without
notice or right of demur to the successful bidder. Any amount pending for
payment due to non achieving of milestone/s set under the agreement or any
other reason solely attributable to the successful bidder should be included in the
remaining amount of the contract value. The Bank reserves the right to recover any dues payable by the selected bidders
from any amount outstanding to the credit of the selected bidders, including the
pending bills and/or invoking Performance Guarantee, if any, under this contract. If the Performance bank guarantee is not submitted within the stipulated time,
the Bank reserves the right to cancel the order / contract and the earnest money
deposit taken from the successful bidder, will be forfeited.
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14.4. Period of Validity of Bids
Bids should remain valid for the period of at least 180 days from the date of
submission of bid prescribed by the Bank. In case the last date of submission of
bids is extended, the Bidder shall ensure that validity of bid is reckoned from
modified date for submission. Further extension of the validity of the bid will be
decided by the bank in case of need. The price quoted in Final Commercial Offer
will be valid for at least 180 days from the date of offer.
14.5. Amendment of Bidding Documents
Prior to the last date for bid‐submission, the Bank may, for any reason, whether
at its own initiative or in response to clarification(s) sought from the prospective
Bidders, modify the RFP contents/ covenants by amendment. Clarification
/amendment, if any, will be notified on Bank’s website. No individual
communication would be made in this respect. In order to provide, Bidders,
reasonable time to take the amendment into account for preparing their bid, the
Bank may, at its discretion, extend the last date of submission of bids.
14.6. Authorization to Bid
The proposal/ bid being submitted would be binding on the Bidder. As such, it is
necessary that authorized personnel, acceptable to bank, of the firm or
organization sign the bid documents. The designated personnel should be
authorized by a senior official of the organization having authority. The Bid
should be signed by the authorized signatory of the bidder. A power of attorney
to that effect shall be submitted by the bidders.
14.6.1. All pages of the bid shall be initialed by the person or persons signing the
bid.
14.6.2. Bid form shall be signed in full & official seal affixed.
14.6.3. Any inter‐lineation, erasure or overwriting shall be valid only if they are
initialed by the person or persons signing the Bid.
14.6.4. All such initials shall be supported by a rubber stamp impression of the
Bidder’s firm.
14.6.5. The proposal must be accompanied with an undertaking letter duly signed by
the designated personnel providing a bid commitment. The letter should also
indicate the complete name and designation of the designated personnel.
14.7. RFP Clarifications
Queries / clarifications will not be entertained over the phone. All queries and
14.9.4.13. Annexure N – Confidentiality / Non Disclosure Agreement
14.9.4.14. Annexure O – Reference Site Details
14.9.4.15. Annexure U – Know Your Employee (KYE) Clause
14.9.4.16. Annexure V - Undertaking of Information Security
14.9.4.17. Annexure Y – Scoring Guide
14.9.4.18. Annexure Z – Details of Hardware & Operating System Requirement
14.9.4.19. The Bid should be signed by the authorized signatory of the bidder.
A power of attorney to that effect shall be submitted by the bidders
and should be uploaded online on portal along with technical bid.
14.9.4.20. Photocopies of relevant documents / certificates as proof in
support of various information submitted online in aforesaid
annexure and other claims made by the bidder.
14.9.4.21. All the annexure should be submitted online in letter head of bidder
duly signed with seal of the company. Photocopies of relevant
documents / certificates as proof in support of various information
submitted in aforesaid annexure and other claims made by the
vendor.
14.9.4.22. Signed & Sealed copy of all the pages of RFP and corrigendum if
any, to be submitted online along with the technical bid.
14.9.4.23. The bidder should ensure that all the annexure is submitted as
prescribed by the Bank. In case it is not in the prescribed format,
it is liable to be rejected.
14.9.5. The Bank reserves the right to resort to re-tendering without providing
any reason whatsoever. The Bank shall not incur any liability on account
of such rejection.
14.9.6. The Bank further reserves the right to reject any or all offers based on its
own evaluation of the offers received, or on the basis of stability,
capabilities, track records, reputation among users and other similar
features of a bidder.
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14.9.7. The Bank reserves the right to disqualify the bidder/(s) if bidder/(s) have
not completed/performed any project successfully/satisfactorily in Union
Bank of India in stipulated time i.e. supply, Installation, Implementation
etc.
14.9.8. The Bank reserves the right to modify any terms, conditions or
specifications of RFP before date of submission of bids. Bidder has to
submit bid documents as per the changes/modifications while submitting
the bid. Notification of amendments/corrigendum will be made available
on the Bank’s website www.unionbankofindia.co.in, Government tender
portal as well as e-procurement portal and will be binding on all bidders
and no separate communication will be issued. In order to allow
prospective bidders reasonable time in which to take the amendment into
account in preparing their bids, the Bank, at its discretion, may extend
the deadline for a reasonable period as decided by the Bank for the
submission of bids. No post bid clarification of the bidder shall be
entertained.
14.10. Commercial Offer
The commercial offer must not contradict the Technical offer in any way and
should include the cost of all the items offered. The suggested directive for
Commercial offer is as follows:
14.10.1. The Commercial Offer (Part – II) should be submitted online at the e-
Procurement site as per Annexure G by way of entering the values in the
format provided at the site. This must contain all price information in Indian
currency only.
14.10.2. The vendors should not offer any options or any conditional offers to the
Bank while giving the price information. The offer should strictly be in
conformity with the items as specified by the Bank. No additions or deletions
to the Annexure are allowed. Any deviations may lead to disqualification of
the bid.
14.11. Technical Bid Evaluation
14.11.1. As a part of the evaluation process, Bank will carry out the exercise of
substantial responsiveness of each bid to the bidding document. Substantial
responsiveness means that the bid conforms to all the terms and conditions
of bidding document without material deviation.
14.11.2. Bids which do not fulfill the eligibility criteria / conditions relating to
Bidders credentials, experience etc. as evidenced through the technical bid
documents will be rejected by the Bank.
14.11.3. The Bank may, at its discretion, waive any minor informality,
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nonconformity, or irregularity in a bid which does not constitute a material
deviation and financial impact, provided such waiver does not prejudice or
affect the relative ranking of any bidder. Wherever necessary, observations
on such ‘minor’ issues (as mentioned above) may be conveyed to the bidder,
asking them to respond by a specified date also mentioning therein that, if
the bidder does not respond by the specified date, their bid will be liable
to be rejected.
14.11.4. On the basis of technical evaluation, the Bank shall take a decision for short
listing of the bidders for Commercial Evaluation. If the technical evaluation
is not found to be satisfactory, further evaluation will not be done. No
separate information will be sent to the disqualified bidders. Any decision
of the Bank in this regard shall be final, conclusive and binding on the
bidder.
14.11.5. The bidder must also ensure that the details sought in the annexure as
specified in the RFP are aptly covered. The bidder may share any other
information or highlight their key achievements related to the scope of
work. Presentation should be made by the employee on the roll of the
respective bidder firm as on bid submission date and no hiring of outsider
for presentation will be allowed. The bidder is expected to substantiate
/validate the achievements / recognition through relevant data /
documentary evidence.
14.11.6. Bank may, during the process of technical evaluation, call for any
clarifications/ additional particulars required on the technical bids
submitted. The Bidder has to submit the clarifications/ additional
particulars in writing within the specified date and time. The Bidder’s offer
will be disqualified, if the clarifications/ additional particulars sought are
not submitted within the specified date and time.
14.11.7. Bidders must acquaint themselves fully with the conditions of the bids. No
plea of insufficient information will be entertained at any time.
14.11.8. First of all, the RFP Cost, EMD and Integrity Pact will be verified. If any RFP
Cost/EMD/Integrity Pact is not found in order, that bidder will be declared
ineligible for further participating in the tender process.
14.11.9. After that technical bids will be opened &evaluated based on the eligibility
criteria defined in the RFP document. Bids complying with all the eligibility
criteria and conforming compliance to all the terms and conditions of RFP
document would be further evaluated on technical parameters.
14.11.10. Bidders satisfying the technical requirements as determined by the Bank
and accepting the terms and conditions of this document shall be short-
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listed for further process.
14.11.11. All bidders will be required to give presentation of their offered services
clearly demonstrating the road map for Upgradation, Migration,
Customization and support of Oracle Financial Services Analytical
Applications (OFSAA) Modules - MFTP, ALM & PM and Installation,
Configuration, Implementation, Customization, Maintenance and Support of
Liquidity Risk Management System (LRM) module. Failure of a bidder to
complete presentation to the Bank may result in rejection of the proposal.
Bidder is required to address all queries raised by the Bank officials during
the presentation. Giving mere presentation should not be considered as
being qualified/shortlisted for further process. Decision of Bank, in this
regard will be final and binding on all bidders.
14.11.12. Finally, the technical proposal of the bidder will be scored as per Annexure
M and the bidders would be assigned Technical Score (TS).
14.12. Commercial Bid Evaluation
14.12.1. Post technical evaluation, commercial bid of only those bidders will be
opened who will comply with all the eligibility criteria, confirm compliance
to all the terms & conditions and will score minimum 75% marks in the
Technical Evaluation Stage.
14.12.2. The commercial bids shall be opened in the presence of shortlisted bidders,
if they choose to be present. The intimation of time and place of opening of
commercial bids will be informed separately to the shortlisted bidders only.
If the shortlisted bidders are not present, the commercial bids will be opened
in their absence. No information regarding the commercial opening will be
provided later to the bidders who did not attend the commercial opening,
neither telephonically or through mail.
14.12.3. Commercial bid should be submitted online as per format provided in
Annexure G.
14.13. Combined Technical–Commercial Evaluation Process
In respect of all the qualified bidders, in whose case, the commercial bid has
been opened; a combined techno-commercial evaluation will be done by the
Bank as per the following procedure:
Technical score will be arrived at treating the marks of the bidder scoring the
highest marks (A) in Technical evaluation and weightage as 70%. Technical score
for other bidders (B, C etc.) will be computed using the formula, T= Marks of B
/ Marks of highest scorer A * 70.
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Similarly, Commercial score of all technically qualified bidders will be arrived
at taking the cost quoted by L1 bidder i.e. the lowest quote from all technically
qualified bidders (say C) and weightage as 30%. Marks for other bidders will be
calculated using the formula Combined Score = Cost of L1 bidder (C) / Cost
quoted by bidder * 30.
A “Combined Score” will be arrived at, taking into account both marks scored
through technical bid evaluation and the commercial quotes with a weightage
of 70% for technical and 30% for commercials as detailed below.
Then combined score is arrived at by adding Technical Score and Commercial
Score. The successful bidder will be the one who has the highest Combined
Score (H1), up to 2 decimals.
Formula for calculating the Combined Score of technically qualified bidder is as follows. H = (T/T High x 70) + (C Low/C x 30) Where: H = Combined Score
T=Technical Score; T High = Highest Technical Score among the bidders
C= Commercial Quote; C Low = Lowest commercial quote among the bidders
Example:
Bidder
Technical
Evaluation
Marks (T)
Nominal
Bid Price
in INR(C)
Technical Score
Commercial
Score
Combined Score
(out of 100)
A 95 71 95/95*70=70.00 60/71*30=25.35 70.00+25.35=95.35 (H1)
B 85 65 85/95*70=62.63 60/65*30=27.69 62.63+27.69=90.32 (H2)
C 80 60 80/95*70=58.94 60/60*30=30.00 58.94+30.00=88.94 (H3)
In the above example, Bidder A with highest score (H1) becomes the successful
Bidder. In case of a tie between bidders i.e. if two or more bidders receive the
same combined score, the bidder with the higher technical score shall be
declared as (H1).
Kindly note that the Bank reserves the right to finalize the scores from the
available bid documents and presentation made by the bidder and the Bank
decision on techno- commercial evaluation is FINAL. Please note that only up
to two decimal points will be considered in the final score. Ceiling, flooring or
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rounding will not be done during computation.
14.14. Bank’s Right to Accept or Reject any Bid or all Bids
Bank shall be under no obligation to accept the lowest price bid or any other
offer received in response to this Tender notice and shall be entitled to reject
any or all offers including those received late or incomplete offers without
assigning any reason whatsoever. The Bank reserves the right to make any
changes in the terms and conditions of RFP. The Bank will not be obliged to
meet and have discussions with any Bidder, and / or to listen to any
representations unless there is change in said terms and conditions.
15. Award of Contract
On completion of techno commercial evaluation of bids, Bank will determine the H1
bidder based on marks obtained through Technical and Commercial evaluation and
contract will be awarded to bidder who scores highest marks.
16. Price Composition
16.1 Total cost of Ownership (TCO) is for 6 years and 3 months (15 months for
implementation and 5 years after GO-live). The Bidders should quote prices strictly
as per the price composition stated in commercial bid failing which the offers are
likely to be rejected.
16.2 The commercial bid should be quoted in the commercial bid format attached as
Annexure G to this bid.
16.3 The prices should be firm and not dependent on any variable factors and expressed
in Indian Rupees.
16.4 The Total cost should be inclusive of all other charges but exclusive of GST
(CGST/SGST/IGST) which will be paid at actual at the time of invoicing.
16.5 Bidder has to show the bifurcation/details of GST (CGST/SGST/IGST) in every
invoice.
16.6 Bank will not pay any Labour charges, incidental charges, transportation,
conveyance and miscellaneous expenditure separately. All such costs, if any, should
be absorbed in the TCO only.
17. Taxes and Duties
The Bidder shall solely be responsible for all payments (including any statutory
payments) to its employees and shall ensure that at no time shall its employees,
personnel or agents hold themselves out as employees or agents of the Bank, nor seek
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to be treated as employees of the Bank for any purpose, including claims of entitlement
to fringe benefits provided by the Bank, or for any kind of income or benefits. The
Bidder alone shall file all applicable tax returns for all of its personnel assigned
hereunder in a manner consistent with its status as an independent contractor of
services; and the Bidder will make all required payments and deposits of taxes in a
timely manner.
The Bidder shall be liable to pay all applicable corporate taxes and income tax that
shall be levied according to the laws and regulations applicable from time to time in
India.
Wherever the laws and regulations require deduction of such taxes at the source of
payment, Bank shall effect such deductions from the payment due to the Bidder. The
remittance of amounts so deducted and issuance of certificate for such deductions shall
be made by Bank as per the laws and regulations in force. Nothing in the Contract shall
relieve the Bidder from his responsibility to pay any tax that may be levied in India on
income and profits made by the Bidder in respect of this Contract.
18. Rejection of Bid
Bidder is required to submit their bid online only and the Bidis liable to be rejected if:
18.1 The document does not bear signature of authorized person in each page and duly
stamp.
18.2 It is received through Fax/E-mail/dropped in tender box.
18.3 It is received after expiry of the due date and time stipulated for Bid submission.
18.4 Incomplete Bids, including non-submission or non-furnishing of requisite documents
/ Conditional Bids / Bids not conforming to the terms and conditions stipulated in
this Request for proposal (RFP) are liable for rejection by the Bank.
18.5 It is evasive or contains incorrect information.
18.6 Any form of canvassing / lobbying/ influence/query regarding shortlisting, status
etc. will be a disqualification.
18.7 Bidder should comply with all the points mentioned in the scope of work.
Noncompliance of any point will lead to rejection of the bid.
18.8 Non submission of bid security/EMD/Integrity Pact (IP).
19. Modification and Withdrawals of Bid
No bid can be modified by the bidder subsequent to the closing date and time for
submission of bids. In the event of withdrawal of the bid by bidders, the EMD will not
be refunded by the Bank.
20. RFP Response
All submissions will become the property of Bank. Recipients shall be deemed to
license, and grant all rights to, Bank to reproduce the whole or any portion of their
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submission for the purpose of evaluation, to disclose the contents of the submission
to other Recipients who have registered a submission and to disclose and/or use the
contents of the submission as the basis for any resulting RFP process, notwithstanding
any copyright or other intellectual property right that may subsist in to the submission
or Banking documents.
Bid properly documented should be uploaded on e-Procurement site
ubi.abcprocure.com within stipulated date & time mentioned in the RFP.
21. Payment Terms
The terms of payment will be as follows:
S. No.
Item description
Project Cost (serial number 1 to 4 of Annexure G) in %
1 Successful completion of the System requirement Study of complete project 5%
2 Migration Approach (ALM/FTP/PM)
LRM design 5%
3
ETL setup in Union bank of India, e-Andhra
Bank and e-Corporation Bank 10%
OFSAA 8.x Installation for
PM/FTP/ALM/LRM in UAT 5%
Platform & Data Migration and Data
Transformation for ALM, FTP and PM. 10%
4
Implementation, Customization & UAT Sign off of:
LRM 5%
ALM 5%
FTP
5%
PM 5%
5 Go live of Project 25%
6 After successful implementation of DR 10%
7 After 1 Year of Go – Live 10%
21.1. No advance payment will be made.
21.2. TDS on payments will be deducted as applicable.
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21.3. All the payments will be made to bidder electronically in Indian Rupees only.
21.4. Payment shall be released on submission of necessary proof and documents like
original Invoices, Warranty Certificates, Performance Bank Guarantee, Signed
Service Level Agreement, and Delivery of Software Licenses etc. subject to
acceptance by Bank, submission of Letter issued by Bank in respect of
completion of User Acceptance Test (UAT), documents as required by Bank like
manual & documentation, training etc.
21.5. Payment for above Items shall be released as per above schedule on submission
of letter issued by Bank for completion of Final Acceptance and final sign off.
21.6. The payment for onsite technical expert (serial no. 5 of Annexure G) shall be
made quarterly in arrears.
21.7. Payment of onsite support resource (serial no. 6 of Annexure G) of OFSAA 5.6
shall be made quarterly in arrears till 15th month. Payment will not be made to
OFSAA 5.6 support resources beyond 15 months. However, OFSAA 5.6 onsite
support should be continued till go-live of project without any additional cost
to the Bank.
21.8. Invoices shall be raised post milestone sign off for services billing.
21.9. Bank will pay invoices within 30 days from the date of receipt of physical invoice
by the Bank, except for those portions of any invoice that the Bank disputes in
good faith and in writing. No penalty /Interest will be paid for the delayed
payment.
21.10. Bidder has to show the bifurcation/details of GST (CGST/SGST/IGST) in every
invoice.
22. Adherence of Cyber Security Policy
Bidders are liable for not meeting the security standards or desired security aspects of
all the ICT resources as per Bank's IT/Information Security / Cyber Security Policy. The
IT /Information Security/ Cyber Security Policy will be shared with successful bidder.
Bidders should ensure Data Security and protection of facilities/application managed
by them.
The deputed persons should be aware about Bank’s IT/IS/Cyber security policy and have
to maintain the utmost secrecy & confidentiality of the bank’s data including process
performed at the Bank premises. At any time, if it comes to the notice of the bank that
data has been compromised/disclosed/misused/misappropriated then bank would take
suitable action as deemed fit and selected vendor would be required to compensate
the bank to the fullest extent of loss incurred by the bank.
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Bidder has to agree and provide undertaking not to disclose any Bank information and
will maintain confidentiality of Bank information as per policy of the Bank and will sign
“Non-Disclosure Agreement” document provided by Bank.
The legal and regulatory requirements, including data protection, intellectual property
rights, copy right, all the relevant regulations for sub-contracting; including the
controls that need to be implemented shall be included in the supplier agreement.
All information resources (online/in-person) of the vendors and its partners shall be
made accessible to reserve Bank of India as and when sought.
Credentials of vendor/third party personnel accessing and managing the bank’s critical
assets shall be maintained and shall be in accordance with Bank’s policy.
The Bank shall evaluate, assess, approve, review, control and monitor the risks and
materiality of vendor/outsourcing activities and bidder shall ensure to support baseline
system security configuration standards. The Bank shall also conduct effective due
diligence, oversight and management of third party vendors/service providers &
partners.
Vendor criticality assessment shall be conducted for all partners & vendors. Appropriate
management and assurance on security risks in outsources and partner arrangements
shall be ensured.
23. Contract Period
The contract period for proposed solution will be for a period of 6 years and 3 months
(15 months of implementation period and 5 years after go-live) from the date of
acceptance of Purchase order by the selected bidder. However, if the Bank desires, the
selected bidder has to provide same support for Application software for the next three
years after expiry of the contract period at mutually agreed terms and will be renewed
on a yearly basis.
The successful bidder shall execute (a) a Service Level Agreement (SLA), which would include all the services and terms and conditions of the services to be extended as detailed herein and any other conditions as may be prescribed by the Bank; and (b) Non-disclosure Agreement (NDA). The bidder shall execute the SLA and NDA within one month from the date of acceptance of Letter of Appointment. The contract shall be executed by the authorized signatory of the bidder. A power of attorney to that effect shall be submitted by the successful bidders.
SLA will cover performance and availability of the solution deployed. The Bidder shall
bear entirely and exclusively all costs (whether in terms of time or money) associated
with the preparation and submission of its Bid and the Bank will in no case be held
responsible or liable for these costs regardless of the conduct or outcome of the bid
process including but not limited to cancellation/abandonment/annulment of the
bidding process.
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24. Customization Process
The Successful bidder shall ensure that the software implemented meets all the
functional requirements as given in the RFP. The successful bidders shall submit
individual time frames, within overall time frame stipulated as per this RFP, required
to change / modify / customize each part of the functional requirements which needs
such change / modification /customization.
Any customization done by the Successful bidder to provide the functionality already
available in the functional requirements of the RFP shall be at no extra cost to the
Bank, whatsoever.
In case of any additional functionality/new functionality in the software is requested
by the Bank subsequent to award of contract, which is not part of the functional
requirements as given in the Contract document, the Bank shall place such a request
in writing giving the required details. The selected successful bidder shall submit their
commercial terms and shall carry out the desired change on mutually agreed terms.
The cost agreed shall be a lump sum amount which shall include all expenses to be
incurred for delivering such modifications / changes.
Any gaps identified during product demonstration, functional requirements
specifications study, system testing, user acceptance testing, and pilot
implementation should be included by the Successful bidder as Implementation
efforts. The Bank will not pay the Successful bidder any additional charges for all such
customizations. The Successful bidder shall take up all such functionality as required
by the Bank on a priority basis.
The Successful bidder shall provide all tools, testing instruments, drivers,
consumables, etc. required to install and customize and test the software free of cost
i.e. without any fees or charges or any expenses. The Successful bidder shall
document and submit to the Bank all the testing activities, procedures and results.
The Successful bidder shall provide the Bank weekly progress report on the
bugs/problems reported/ points taken up with schedule of date of reporting, date of
resolving, and status for all kind of bugs and problems as and when reported by the
Bank.
25. Warranty
25.1. All support & services required for upgradation, implementation, customization,
smooth operation and maintenance of OFSAA solution, as described in RFP, will
be the part of the project deliverables during the contract period.
25.2. Any corruption in the software or media or any services shall be rectified during
the full period of the contract, if contracted, at no extra cost to the Bank.
25.3. The executions of the service(s) herein are and shall be strictly in accordance and
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in compliance with all Applicable Laws, as amended from time to time, the
regulatory framework governing the same and the Industry Best Practice. It has all
permissions, consents, approvals and license from all authorities, regulatory
/statutory and non-regulatory, for executing the Service(s).
25.4. The successful bidder warrants that Deliverables and the Services provided by the
successful bidder shall be as per the terms of this Agreement. The successful
bidder should guarantee that the software supplied to the Bank is licensed and
legally obtained. Software must be supplied with their original and complete
printed documentation.
25.5. The successful bidder shall be fully responsible for warranty of all the solution
components i.e. software in respect of proper design, quality, etc. covered by the
offer.
26. Liquidated Damages (LD)
If Successful bidder fails to deliver any or all of the Service(s) / Systems or perform the
Services within the time period(s) specified in the RFP/Contract / Agreement, BANK
shall, without prejudice to its other rights and remedies under and in accordance with
the RFP/Contract / Agreement, levy Liquidated Damages (LD) from payments due to
the Successful bidder. For calculation of LD:
26.1. The contract price for calculation of LD is TCO.
26.2. The overall LD during implementation will be to a maximum of 10% of the total cost
of the project.
26.3. LD for delay in completion of the Service(s) for each week of delay beyond the
scheduled completion date or part thereof will be a sum equivalent to 0.5% of
Implementation cost (serial no. 4 of Annexure G) or ETL cost (Serial no.1 to 3 of
Annexure G) depending upon the nature of default. In case of undue delay beyond
a period of 15 days after attaining the maximum penalty of 10% of total project
cost during implementation, Bank may consider termination of the contract or
purchase order. Part of week will be considered as full week.
26.4. Bank can deduct the amount of liquidated damages from any money belonging to
the Successful bidder in its hands (which includes BANK’s right to claim such amount
against Successful bidder’s Performance Bank Guarantee) or which may become
due to the Successful bidder.
26.5. Any such recovery or liquidated damages shall not in any way relieve the Successful
bidder from any of its obligations to complete the works / service(s) or from any
other obligations and liabilities under the Contract/Agreement/Purchase Order.
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26.6. Bank reserves the right to condone the delay, if it is not attributable to the
Successful bidder.
27. Service Level Agreement
27.1 The Bidder shall have to enter into a “Service Levels Agreement” with Bank
covering all terms and conditions of this tender.
27.2 The bidder needs to strictly adhere to Service Level Agreements (SLA).
Response Time: 30 minutes from the time of complaint.
Resolution Time: 2 hours from the time of complaint for calls.
27.3 Penalties will be applicable due to downtime of OFSAA software application only
and will not be attributed to the bidder on account of any external dependency
due to any problem in OS/Hardware/Network etc.
27.4 In case of absence of the engineer(s), bidder needs to provide the backup
engineer(s). In case backup engineer(s) is not provided by the vendor, Bank will
deduct the penalty of Rs. 10,000/- per day per engineer for absence of engineer(s)
and the penalty amount will be deducted from the Invoice amount.
27.5 If any complaint is not resolved within 2 hours from the time of complaint of calls,
a penalty of Rs. 10,000/- will be levied.
27.6 Further if the number of downtime instances during a month exceeds 3 times, an
additional penalty of Rs. 1,00,000/- will be charged.
27.7 Penalties, if any shall be calculated for every month and recovered from the next
payment payable to the successful bidder.
27.8 Wherever applicable as stated above while effecting any payment, deduction
towards LD payment will be made. Hence the bidder should raise the invoice
deducting the penalty amount.
27.9 The penalty is capped at maximum 10% of quarterly payout.
28. Authorized Signatory
The selected bidders should indicate the authorized signatories who can discuss and
correspond with the BANK, with regard to the obligations under the contract. The
selected bidders shall submit at the time of signing the contract a certified copy of
the resolution of their board, authenticated by the company secretary, authorizing
an official or officials of the bidder to discuss, sign agreements/contracts with the
BANK, raise invoice and accept payments and also to correspond. The bidder shall
provide proof of signature identification for the above purposes as required by the
BANK.
29. Audit
The Bidder shall at all times whenever required furnish all information, records, data
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stored in whatsoever form to internal, external, Bank appointed and statutory/RBI
inspecting auditors and extend full cooperation in carrying out of such inspection. The
Bidder will also undertake to co-operate with the RBI to carry out its supervisory
functions and objectives and will furnish all records and other information as RBI may
call for to carry our inspection and/or other functions. The Bidder is required to
facilitate the same at no additional cost and shall provide uninterrupted access to
the documents required by the auditors. Further the Bidder has to ensure rectification
of all their regularities thus pointed out by the audit or within a given time frame.
The Bank has right to audit the Application /Source Code by the suitable Security
Auditor. The bidder has to ensure compliance of Information Security according to
policy of the Bank and mitigate the risk, if any, within the stipulated time without
any additional cost to Bank.
In line of above, the selected bidder shall ensure that all regulatory, Statutory, Local
Administration requirements are adhered to subsequently while undertaking
deliverable and services over the period of contract without any additional cost to
Bank.
Compliance with security best practices may be monitored by periodic
computer/information security audit performed by or on behalf of the Bank. The
periodicity of these audits will be decided at the discretion of the Bank. These audit
plan to include, but are not limited to, a review of: access and authorization
procedures, physical security controls, input/output controls, DB controls, backup
and recovery procedures, network security controls and program change controls.
To the extent that the Bank deems it necessary to carry out a program of inspection
and audit to safeguard against threats and hazards to the confidentiality, integrity,
and availability of data, the Bidder shall afford the Bank’s representative access to
the Bidder’s facilities, installations, technical resources, operations, documentation,
records, databases and personnel. The Bidder must provide the Bank access to various
monitoring and performance measurement system (both manual and automated). The
Bank has the right to get the monitoring and performance measurement systems (both
manual and automated) audited without prior approval / notice to the bidder.
30. Indemnity and Limitation of Liability
30.1. Subject to Clause 30.4 below, the bidder (the "Indemnifying Party") undertakes to
indemnify, hold harmless the Purchaser (the "Indemnified Party") from and against
all claims, liabilities, losses, expenses (including reasonable attorneys' fees), fines,
penalties, taxes or damages (Collectively “Loss”) on account of bodily injury, death
or damage to tangible personal property arising in favour of any person, corporation
or other entity (including the Indemnified Party) attributable to the Indemnifying
Party's negligence or willful default in performance or non-performance under this
Agreement.
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30.2. If the Indemnified Party promptly notifies Indemnifying Party in writing of a third
party claim against Indemnified Party that any Service provided by the Indemnifying
Party infringes a copyright, trade secret or patents incorporated in India of any
third party, Indemnifying Party will defend such claim at its expense and will pay
any costs or damages, that may be finally awarded against Indemnified Party.
30.3. Indemnifying Party will not indemnify the Indemnified Party, however, if the claim
of infringement is caused by:
30.3.1. Indemnified Party’s misuse or modification of the Service;
30.3.2. Indemnified Party’s failure to use corrections or enhancements made
available by the Indemnifying Party;
30.3.3. Indemnified Party’s use of the Service in combination with any product or
information not owned or developed by Indemnifying Party; However, if any
service, information, direction, specification or materials provided by
Indemnified Party or any third party contracted to it, is or likely to be held to
be infringing, Indemnifying Party shall at its expense and option either;
30.3.3.1. Procure the right for Indemnified Party to continue using it
30.3.3.2. Replace it with a non-infringing equivalent
30.3.3.3. Modify it to make it non-infringing.
30.3.3.4. The foregoing remedies constitute Indemnified Party’s sole and exclusive
remedies and Indemnifying Party’s entire liability with respect to
infringement.
30.4. The indemnities set out in this clause shall be subject to the following conditions:
30.4.1. The Indemnified Party as promptly as practicable informs the Indemnifying
Party in writing of the claim or proceedings and provides all relevant evidence,
documentary or otherwise;
30.4.2. the Indemnified Party shall, at the cost of the Indemnifying Party, give the
Indemnifying Party all reasonable assistance in the Defense of such claim
including reasonable access to all relevant information, documentation and
personnel provided that the Indemnified Party may, at its sole cost and
expense, reasonably participate, through its attorneys or otherwise, in such
Defense;
30.4.3. if the Indemnifying Party does not assume full control over the Defense of a
claim as provided in this Article, the Indemnifying Party may participate in such
Defense at its sole cost and expense, and the Indemnified Party will have the
right to defend the claim in such manner as it may deem appropriate, and the
cost and expense of the Indemnified Party will be included in Losses;
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30.4.4. the Indemnified Party shall not prejudice, pay or accept any proceedings or
claim, or compromise any proceedings or claim, without the written consent of
the Indemnifying Party;
30.4.5. all settlements of claims subject to indemnification under this Clause will:
a. be entered into only with the consent of the Indemnified Party, which consent
will not be unreasonably withheld and include an unconditional release to the
Indemnified Party from the claimant or plaintiff for all liability in respect of such
claim; and
b. include any appropriate confidentiality agreement prohibiting disclosure of the
terms of such settlement;
30.4.6. the Indemnified Party shall account to the Indemnifying Party for all awards,
settlements, damages and costs (if any) finally awarded in favour of the
Indemnified Party which are to be paid to it in connection with any such claim
or proceedings;
30.4.7. the Indemnified Party shall take steps that the Indemnifying Party may
reasonably require to mitigate or reduce its loss as a result of such a claim or
proceedings;
30.4.8. in the event that the Indemnifying Party is obligated to indemnify an
Indemnified Party pursuant to this Article, the Indemnifying Party will, upon
payment of such indemnity in full, be subrogated to all rights and defenses of
the Indemnified Party with respect to the claims to which such indemnification
relates; and
30.4.9. if a Party makes a claim under the indemnity set out under Clause 30.1 above
in respect of any particular Loss or Losses, then that Party shall not be entitled
to make any further claim in respect of that Loss or Losses (including any claim
for damages).
The liability of either Party (whether in contract, tort, negligence, strict liability in
tort, by statute or otherwise) for any claim in any manner related to this Agreement,
including the work, deliverables or Services covered by this Agreement, shall be the
payment of direct damages only which shall in no event exceed one time the total
contract value payable under this Agreement. The liability cap given under this Clause
shall not be applicable to the indemnification obligations set out in this clause and
breach of Clause 31 (Confidentiality).
In no event shall either party be liable for any consequential, incidental, indirect,
special or punitive damage, loss or expenses (including but not limited to business
interruption, lost business, lost profits, or lost savings) nor for any third party claims
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(other than those set-forth in Clause 30.1) even if it has been advised of their possible
existence.
The allocations of liability in this clause represent the agreed and bargained-for
understanding of the parties and compensation for the Services reflects such
allocations. Each Party has a duty to mitigate the damages and any amounts payable
under an indemnity that would otherwise be recoverable from the other Party pursuant
to this Agreement by taking appropriate and commercially reasonable actions to reduce
or limit the amount of such damages or amounts.
31. Confidentiality
The bidder must undertake that all the employees/persons entrusted for the
work shall hold in trust any Information received by them, under the
Contract/Agreement, and the strictest of confidence shall be maintained in
respect of such Information. The bidder has also to agree:
31.1. To maintain and use the Information only for the purposes of the
Contract/Agreement and only as permitted by the BANK;
31.2. To only make copies as specifically authorized by the prior written consent of
the Bank and with the same confidential or proprietary notices as may be printed
or displayed on the original;
31.3. To restrict access and disclosure of Information to such of their employees,
agents, strictly on a “need to know” basis, to maintain confidentiality of the
Information disclosed to them in accordance with this Clause and
31.4. To treat all Information as Confidential Information.
31.5. The Selected Bidders shall be required to sign a Non-Disclosure Agreement with
Bank as per prescribed format provided in Annexure N within thirty days of
issuing the purchase order/letter of intent.
32. Intellectual Property Rights
The Bidder claims and represents that it has obtained appropriate rights to provide
the Deliverables and Services upon the terms and conditions contained in this RFP.
32.1 The Bidder shall be responsible at its own cost for obtaining all necessary
authorizations and consents from third party licensors of Software used by
Bidder in performing its obligations under this Project.
32.2 If a third party’s claim endangers or disrupts the Bank’s use of the Deliverables,
the Bidder shall at no further expense, charge, fee or cost to the Bank, (i) obtain
a license so that the Bank may continue use of the Deliverables in accordance with
the terms of this RFP.
32.3 Bidder shall indemnify and keep fully and effectively indemnified the Bank from
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all legal actions, claims, or damages from third parties arising out of use of
software, designs or processes used by Bidder or his subcontractors or in respect
of any other services rendered under this RFP.
33. Minimum Wages
The bidder hereby agrees and undertakes that during the subsistence of this
agreement it will not employ any personnel/individual below the Minimum Wages
fixed by appropriate Government on this behalf from time to time, as per the
provisions of Minimum Wages Act 1948. In this effect, bidder has to submit
undertaking on their company letterhead signed by authorized signatory.
The successful bidder will ensure strict compliance of all labour laws, insurance,
minimum wages to the staff employed /deployed /engaged for the work assigned and
the Bank will not be liable for any such persons/personnel of successful bidder and
shall not be liable for any levies / penalties etc. that may be imposed by the
Authorities concerned for their action/inaction. There shall be no employer employee
relationship whatsoever between the bank and the successful bidder /their employees
and the bidder or his employees, staff, agents will not be entitled to any employment
with Bank. In the event of any demand/fines/penalty made by any of the authorities
on bank in respect of the conduct/actions taken by the bidder/their
employees/labourers, the Bank will be entitled to recover the said amounts from the
bills / amount payable or from the performance guarantee and also take appropriate
action against said persons of bidder/bidder for their misconduct, if any.
34. Non-Transferable Offer
This Request for Proposal (RFP) is not transferable. Only the bidder who has
submitted the bid will be eligible for participation in the evaluation process.
35. Responsibility for Completeness
Any supplies and services, which might not have been specifically mentioned in this
tender but, are necessary for the installation, Configuration, testing, commissioning,
performance or completeness of the order, shall be provided / made available as
per the time schedule for smooth and efficient operation and maintenance of the
system under Indian conditions. The bidder shall be responsible for any discrepancies, errors and omissions in the
technical details submitted by him/them, irrespective of whether these have been
approved, reviewed or otherwise, accepted by the Bank or not. The Bidder shall take
all corrective measures arising out of discrepancies, errors and omissions in drawing
and other information as mentioned above within the time schedule and without extra
cost to the Bank.
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36. Force Majeure
Force Majeure is herein defined as any cause, which is beyond the control of the
selected Bidders or the Bank as the case may be which they could not foresee or
with a reasonable amount of diligence could not have foreseen and which
substantially affect the performance of the Contract, such as:
36.1 Natural phenomena, including but not limited to
floods, droughts, earthquakes, epidemics,
36.2 Acts of any Government, including but not limited to war, declared or
undeclared, priorities, quarantines, embargoes,
36.3 Terrorist attacks, public unrest in work area;
Provided either party shall within ten (10) days from the occurrence of such a cause
notify the other in writing of such causes. The Bidder or the Bank shall not be liable
for delay in performing his/her obligations resulting from any Force Majeure cause
as referred to and/or defined above.
37. Exit Clause
The Bank reserves the right to cancel /exit the contract with immediate effect
without notice in the event of happening one or more of the following conditions:
37.1 Failure of the successful bidder to accept the contract and furnish the
Performance Bank Guarantee within 60 days from receipt of purchase contract.
37.2 Delay in delivery beyond the specified period
37.3 Delay in completing implementation/customization and acceptance tests/ checks beyond the specified periods;
37.4 Serious discrepancy in functionality to be provided or the performance levels which have an impact on the functioning of the solution.
In addition to the cancellation of contract, Bank reserves the right to appropriate the
damages through encashment of Bid Security /Performance Guarantee given by the
Bidder.
38. Termination of Contract
If the Termination is on account of failure of the successful bidder to perform the
obligations under this RFP contract, the Bank shall have the right to invoke the
Performance Bank Guarantee(s) given by the selected bidders.
The Bank will be entitled to terminate this Contract, without any cost to the Bank
and recover expenditure incurred by Bank, on the happening of any one or more of
the following by giving 30 days notice:
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38.1 The selected bidder commits a breach of any of the terms and conditions of the
bid.
38.1.1. The Successful bidder goes in to liquidation voluntarily or otherwise or
facing/declared bankrupt/insolvent.
38.2 An attachment is levied or continues to be levied for a period of 7 days upon
effects of the Agreement.
38.3 The progress regarding the execution of the order accepted by the selected
bidder is found to be unsatisfactory or delay in execution of the contract, the
Bank reserves the right to get the balance contract executed by another party
of its choice by giving one month’s notice for the same. In this event, the
selected bidder is bound to make good the additional expenditure, which Bank
may have to incur in executing the balance contract. This clause is applicable,
if for any reason, the contract is cancelled.
38.4 Non-satisfactory performance of the selected bidder during implementation and
operation.
38.5 An act of omission by the Bidder, its employees, its agents, or employees of the
consortium in the performance of the services provided by this contract.
38.6 Failure to integrate/implement the Project as per the requirements of the Bank
as stated in this RFP.
38.7 Material discrepancies in the Deliverables and Services noted in the
implementation of the Project. Bank reserves the right to procure the same or
similar product from the alternate sources at the risk, cost and responsibility of
the selected bidder.
38.8 The average uptime of the “working time” in 3 (three) consecutive months of
all together is less than 90%.
38.9 If deductions on account of penalties & liquidated damages exceeds more than
10% of the total contract price.
38.10 Selected bidder is found to be indulging in frauds.
38.11 The bank suffers a reputation loss on account of any activity of successful bidder
penalty is levied by regulatory authority.
38.12 In the event of sub contract or assignment contrary to the terms of agreement.
39. RFP Ownership
The RFP and all supporting documentation are the sole property of Union Bank of India
and should NOT be redistributed without written consent of Union Bank of India.
Violation of this would be breach of trust and may, inter-alia cause the bidders to be
irrevocably disqualified. The aforementioned material must be returned to Union Bank
of India on submitting the proposal, or upon request; however, bidders can retain one
copy for reference.
40. Proposal Ownership
The proposal and all supporting documentation submitted by the bidders shall become
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the property of Union Bank of India unless the Bank agrees to the bidder’s specific
requests, in writing, the proposal and documentation to be returned.
41. Sub Contract
Sub contracting is not allowed in this RFP. The selected bidder shall not sub contract
or permit anyone other than its personnel to perform any of the work, service or other
performance required of the vendor under the contract without the prior written
consent of the bank.
42. Conflict of Interest
Bank requires that bidder provide professional, objective, and impartial advice and at
all times hold Bank’s interests paramount, strictly avoid conflicts with other
Assignment(s)/ Job(s) or their own corporate interests and act without any
expectations/ consideration for award of any future assignment(s) from Bank.
Bidder have an obligation to disclose any situation of actual or potential conflict in
assignment/job, activities and relationships that impacts their capacity to serve the
best interest of Bank, or that may reasonably be perceived as having this effect. If the
Bidder fails to disclose said situations and if Bank comes to know about any such
situation at any time, it may lead to the disqualification of the Bidder during bidding
process or the termination of its Contract during execution of assignment.
43. Tender/RFP Cancellation
The Bank reserves the right to cancel the Tender/RFP at any time without assigning any
reasons whatsoever.
44. Publicity
Any publicity by the Service Provider in which the name of the Bank is to be used, will
be done only with the explicit written permission of the Bank.
45. Arbitration
All disputes and differences of any kind whatsoever arising out of or in connection
with the purchase order shall be referred to arbitration. The arbitrator may be
appointed by both the parties or in case of disagreement each party may appoint an
arbitrator and such arbitrators shall appoint an Umpire before entering on the
reference. The decision of the Umpire shall be final. Such arbitration shall be
governed by the provisions of Indian Arbitration and Conciliation Act 1996. All
arbitration proceedings shall be at Mumbai, Maharashtra State, India only.
46. Jurisdiction
Notwithstanding anything contained herein above, in case of any dispute, claim and
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legal action arising out of this RFP, the parties shall be subject to the jurisdiction of
courts at Mumbai, Maharashtra State, India only.
47. Submission of Bids
The bidders have to submit bid through Online except Bid security, Cost of RFP and
Integrity Pact. All documents as per requirement of RFP must be uploaded on the site
https://ubi.abcprocure.com. Original DD/BG for Cost of RFP, EMD and Integrity Pact (IP)
must be submitted physically in sealed cover at the following address on or before
scheduled date and time.
To
The General Manager,
Union Bank of India,
Department of Information Technology,
Technology Centre, Adi Shankaracharya Marg,
Opposite Powai Lake, Powai,
Mumbai – 400072.
Bank may, at its discretion, extend this deadline for submission of bids by releasing corrigendum to this tender document.
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48. Annexure A – Letter of Acceptance
(Letter to the bank on the bidder’s letterhead) To, Union Bank of India Technology Centre, 5th floor, Adi Shankaracharya Marg, Near Registrar of Shipping, Powai, Andheri (East), Mumbai-400072 Dear Sir, Sub: Request for Proposal (RFP) for Upgradation, Migration, Customization and support of Oracle Financial Services Analytical Applications (OFSAA) Modules - MFTP, ALM & PM and Installation, Configuration, Customization, Upgradation, Maintenance and Support of Liquidity Risk Management System (LRM) module.
With reference to the above subject, having examined and understood the instructions, terms and conditions forming part of it, we hereby enclose our offer for the desired solution as detailed in your above referred RFP. We further confirm that the offer is in conformity with the terms and conditions as mentioned in the RFP and all required information as mentioned is enclosed. We also confirm that the offer shall remain valid for 180 days from the date of the offer. We hereby undertake that supporting software supplied, if required will be licensed, legally obtained and with latest version. We understand that the Bank is not bound to accept the offer either in part or in full and that the Bank has right to reject the RFP in full or in part without assigning any reasons whatsoever. We understand that
a. You are not bound to accept the lowest or any bid received by you, and you may reject
all or any bid.
b. If our Bid for the above job is accepted, we undertake to enter into and execute at
our cost, when called upon by the bank to do so, a contract in the prescribed form.
Unless and until a formal contract is prepared and executed, this bid together with
your written acceptance thereof shall constitute a binding contract between us.
c. If our bid is accepted, we are to be responsible for the due performance of the
contract.
d. You may accept or entrust the entire work to one Bidder or divide the work to more
than one Bidder without assigning any reason or giving any explanation whatsoever.
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e. Bidder means the bidder who is decided and declared so after examination of
commercial bids.
f. We enclose Demand Draft/Bank Guarantee for Rs.20,00,000/- (Rupees Twenty lac
sonly) favoring Union Bank of India and payable at Mumbai, towards bid security, details of the same is as under: No. : Date : Name of Issuing Bank : Dated at ____________this ____________day of __________2020
We hereby declare that all the information & Statements made in this RFP are true and accept that any misinterpretation contained in it may lead to our disqualification. We agree to all terms & conditions of the RFP.
Yours faithfully,
Date: For _________________________
Signature ____________________
Name _______________________
Authorized Signatories (Name & Designation, seal of the firm)
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49. Annexure B– Bidder’s Profile Format
Serial No.
Parameters Response
1 Name of the Firm/Company
2 Year of Incorporation in India
3 Names of the Partners/Directors
4 Name and Address of the Principal
Banker
5
Addresses of Firm/Company
a) Head Office
b) Local Office in Mumbai (if any)
6
Authorized Contact person
a) Name and Designation
b) Telephone number
c) E-mail ID.
7
Financial parameters
Business Results (last three years) Annual Turnover (Rs.
in Crores)
Operating Profit
(Rs. in Crores)
2016-17
2017-18
2018-19
2019-20
(Only company figures need to be
mentioned. Not to include
group/subsidiary Company figures)
(Mention the above amount in INR only)
8
Bidder’s experience in software
design, implementation of
LRM/ALM/FTP/PM in OFSAA (in
years)
a) Experience in India
b) Global Experience
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9.
Details of project executed with
(OFSAA) Name of Customer No. of Years in Use
LRM
ALM
FTP
PM
N.B. Enclose copies of Audited Balance Sheet along with enclosures
Dated this........ Day of ............... 2020 (Signature) (In the capacity of) Duly authorized to sign bid with seal for & on behalf of (Name & Address of the Bidder)
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50. Annexure C– Eligibility Criteria
S. No.
Description Document Required Compliance (Y/N)
1
The bidder has to submit Integrity Pact
(IP) signed by authorized signatory as
prescribed format mentioned in
Annexure P on plain paper in advance
(not prior to issuance of RFP) or at the
time of bid submission. Bidder shall be
liable for rejection in case of non-
submission of the same.
Integrity Pact (IP) as per
Annexure P on plain
paper is to be
submitted.
2
The bidder should be a
registered/existing company in India
under Company Act 1956/2013 or
PSU/Government Organization/LLP in
India and must be in existence for the
last 5 years.
Relevant Documents of
registration to be
submitted.
3
The bidder should have minimum annual
turnover of Rs. 40.00 Crore in previous
three financial years i.e. 2017-18, 2018-
19 and 2019-20 as per the audited
balance sheet available at the time of
submission of tender. In case the
audited financials for the year 2019-20
is not available, CA Certificate for
turnover of 2019-20 / audited financials
of 2016-17 should be submitted. This
must be the individual company
turnover and not that of any group of
companies.
Copies of the audited
balance sheet and P&L
Statement of the
company showing the
same is to be submitted
4
Bidder should have positive operating
Profit (as EBITDA i.e. Earnings Before
Interest, Tax, Depreciation &
Amortization) in the last three financial
years i.e. 2017-18, 2018-19 and 2019-
20. In case the audited financials for the
year 2019-20 is not available, CA
Certificate for EBITDA of 2019-20 /
audited financials of 2016-17 should be
submitted
Copies of the audited
balance sheet and
Profit/Loss statement of
the company is to be
submitted
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5
Bidder should undertake a teaming
agreement with OEM/OSD for the whole
scope of work as mentioned in RFP
clause 6 and submit the same as part of
eligibility criteria for the bid.
Bidder should submit
Teaming agreement
with OEM for whole
scope.
6
The Bidder should have implemented
any two of LRM, ALM, FTP or PM of
OFSAA version 6.x or above in at least
one scheduled Commercial
Bank/Financial Institution/Foreign
Banks in last 5 years in India.
The Bidder should
submit documentary
proof by providing
masked copy of purchase
order and performance
certificate issued by the
Bank / FI.
7
Bidder should have Core Team of
Minimum 4 resources having experience
of minimum 5 years in OFSAA 6.0 or
above in implementation of any two
modules - OFSAA -LRM, ALM, FTP, PM to
execute the current assignment of
upgradation/ implementation of four
modules viz ALM/PM/MFTP/LRM.
Profile of proposed team members as
per Annexure I is required to be
furnished.
List and Profiles of
resources having such
expertise detailing the
projects handled to be
provided Including a list
of resources to be
deployed for the Union
Bank of India project to
be submitted.
8
The Bidder should not have been black
listed at any time by the Central / State
Governments/ PSUs/PSBs. In case, in
the past, the name of their Company
was black listed by any of the Govt.
Authority or PSUs/PSBs, the name of the
company or organization must have
been removed from the said list as on
date of submission of the RFP,
otherwise it will not be considered. An
undertaking to this effect must be
submitted in their letter head.
Undertaking on
Company’s letter Head
signed by authorized
signatory as per the
Annexure Kisto be
submitted.
Authorized Signatory:
Place: Name & Designation:
Date: Business Address & email id:
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51. Annexure D– Compliance to RFP Terms & Conditions
S.No. Clause Details Bidder's Compliance
(Yes/No)
1. Introduction
2. Integrity Pact (IP)
3. Objectives
4. Invitation of Tender Bids
5. Eligibility Criteria
6. Broad Scope of Work 7. Infrastructure 8. Support 9. Implementation Plan and Schedule
10. Cost & Currency
11. Price Validity
12. Acceptance of Offer
13. Language of Bid
14. Instructions for Bid Submission
15. Award of Contract
16. Price Composition
17. Taxes and Duties
18. Rejection of Bid
19. Modification and Withdrawals of Bid
20. RFP Response
21. Payment Terms
22. Adherence of Cyber Security Policy
23. Contract Period
24. Customization Process
25. Warranty
26. Liquidated Damages (LD)/Penalties for Delay 27. Service Level Agreement
28. Authorized Signatory
29. Audit
30. Indemnity and Limitation of Liability
31. Confidentiality
32. Intellectual Property Rights
33. Minimum Wages
34. Non-Transferable Offer
35. Responsibility for Completeness
36. Force Majeure
37. Exit Clause
38. Termination of Contract
39. RFP Ownership
40. Proposal Ownership
41. Sub Contract
42. Conflict of Interest
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Authorized Signatory:
Place: Name & Designation:
Date: Business Address & email id:
43. Tender/RFP Cancellation
44. Publicity
45. Arbitration
46. Jurisdiction
47. Submission of Bids
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52. Annexure E – Functional and Technical Requirement (Project Scope)
A. Liquidity Risk Management Reports:
Sr. No.
Reports/Specifications Remarks Complied (Yes/No)
1 Liquidity Risk Management
1.01 BLR-1 – Liquidity Coverage Ratio (LCR)
✓ Daily computation & generation for Domestic operations, overseas operations territories wise / consolidated, Overseas Subsidiaries wise/consolidated, standalone, consolidated and group level.
✓ Identify liquid assets (Level 1, Level 2 (with further segmentation to Level 2A and Level 2B), unadjusted excess HQLA amount, adjusted excess HQLA amount and others) as per Basel III- Liquidity definitions.
✓ Handle repo/reverse repo for offsetting as per the LCR and NSFR requirements of Basel III.
✓ Apply haircut to different market scenarios and reflect it in the cash flows.
✓ Segregate the deposits into Retail, SME (with further classification based on the aggregate funding of the SME) and Corporate (with further classification into Financial/Non Financial Corp, Sovereign, Central Bank, PSE, Other Legal Entity) etc.
✓ Segregate the Retail and SME deposits into Stable and Less Stable deposits as per Basel III Liquidity Guidelines.
✓ Segregate secured and unsecured Funding as per Basel III Guidelines.
✓ Segregate the Secured and Unsecured wholesale funding based on Operational Relationship (Custody, Clearing and Cash management) and No Operational Relationship.
✓ Segregate Drawn and Undrawn commitment by Facility type, Customer type, Remaining Maturity etc.
✓ Identify cash inflow from Reverse repo and Share Margin by Secured by asset type (Level 1 or Level 2 or others) and Maturity.
✓ Calculate Loan amount receivables by Period, Customer Type (Retail, SME, Financial/Non Financial Corp, Sovereign, PSE, Central Banks etc.), Loan Status etc.
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Sr. No.
Reports/Specifications Remarks Complied (Yes/No)
✓ Handle derivatives and calculate net receivable or net payable.
✓ Liquidity Gap reports to be developed like Liquidity Gap Analysis by various dimensions, Liquidity Gap Reports by various dimensions, Dynamic Balance Sheet (Asset and Liability) report currency wise.
✓ Detailed Bucket wise Liquidity Gap under various dimensions, Detailed Bucket wise Gap Analysis by various dimensions, Liquidity Gap under various scenarios and dimensions, Top N Large Customer reports under various dimensions and Liquidity Gap Trend analysis.
✓ Liquidity Gap analysis post counterbalancing – Bucket wise, Cash flow wise, other dimension wise.
✓ Net Gap post counterbalancing by various dimensions, counterbalancing strategy details reports.
✓ Liquidity Ratios, HQLA by various dimension, Cash flow by various dimension, LCR components and its break up, LCR by significant currencies, LCR Trend Analysis.
✓ Reports related to various interim results and Delinquency report.
✓ Daily Computation & drill down the reports at most granular level viz. Jurisdiction Level, Base Currency, Chosen Currency, Converted Currency, Instrument Level, Product Level.
✓ Multi select options in each filters, each prompts and report head / item level.
✓ Amount Filters viz. reports in crores, lacs thousands, actual, million, billion, trillion, etc.
✓ Daily average data points on weekly, fortnightly, monthly, quarterly, half yearly and yearly basis, Disclosure of LCR.
✓ Parameterization of runoff factors, multipliers, no. of days 30 Days-90Days-1 Year etc.
✓ Designing Dashboard with all the major information.
✓ Reports should be developed as per relevant RBI guidelines and as per additional requirements / Policy of the Bank.
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Sr. No.
Reports/Specifications Remarks Complied (Yes/No)
✓ Bank should be able to generate reports on provisional data/figures and Audited data/Figures for audit and reporting purpose.
✓ Reports should be well designed to arrive audited/Post MOC (Memorandum of correction) reports after incorporating modification, correction and adjustments suggested by auditors and officials.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ LCR to be made Consolidated and Entity wise wherever applicable.
✓ RBI guidelines need to be adhered to in addition to the stated guidelines.
✓ Classify data as per RBI Guidelines. ✓ Application to be implemented for daily
reporting.
1.02 BLR-2 – Funding Concentration
✓ --DO--
1.03 BLR-3 – Available unencumbered Assets
✓ --DO--
1.04 BLR-4 – LCR by Significant Currency
✓ --DO--
1.05 BLR-5 – Other Information on Liquidity
✓ --DO--
1.06 BLR-6 - Intraday Liquidity Management
✓ --DO--
2 Basel III Net Stable Funding Ratio (NSFR)
✓ --DO— ✓ Segregate Unencumbered money market
deposits/instruments (interbank lending) by Product, Maturity etc.
✓ Drill down the reports at most granular level viz. Jurisdiction Level, Base Currency, Chosen Currency, Converted Currency, Instrument Level, Product Level.
✓ Map data from various sources (like Risk Weights etc.) that are needed to develop NSFR into OFSAA.
✓ Vendor should facilitate implementation of NSFR as per RBI guidelines & Banks requirement.
✓ Report should be developed as Disclosure of NSFR as per format provided by RBI Guidelines.
✓ Reports should be developed for comparative studies by various
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Sr. No.
Reports/Specifications Remarks Complied (Yes/No)
dimensions like period wise, product wise, currency level etc.
✓ Reports on NSFR components and its break-up, NSFR Trend analysis.
✓ Vendors should be capable enough to provide functional expertise to develop NSFR requirements.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ NSFR to be made Consolidated and Entity wise wherever applicable.
3
Stressed LCR and NSFR and based on projected business growth/Internal Assumptions.
✓ --Do-- ✓ Reports should be developed as per the
requirements of the Bank. ✓ Reports should be developed to support
wide range of assumptions to reflect varying economic and market conditions including contractual maturity profiles, customizable growth assumptions and the ability to apply various shocks like deposit run off, wholesale funding availability contraction and other risk measures etc.
✓ Reports must be developed to perform various stress tests like Short term or Long term Stress, Institution specific like run on the bank or Market wide stress like liquidity crunch in banking system.
✓ Stress contractual and behavioural cash ✓ Vendors should be capable enough to
provide functional expertise to develop stressed and Projected LCR & NSFR Reports. (Prior implementation / development experience is required).
✓ Capability to simulate LCR and NSFR by on projection of business growth.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Stressed LCR/NSFR to be made Consolidated and Entity wise wherever applicable.
4 Leverage Ratio (LR)
✓ --DO-- ✓ Segregate the Tier I Capital, Tier II Capital
and Preferred Stock not included in Tier II Capital.
✓ Handle derivatives to arrive at derivative exposure.
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Sr. No.
Reports/Specifications Remarks Complied (Yes/No)
✓ Identify and segregate Other Assets/Liabilities by Maturity, Product with option at the earliest call date etc.
✓ Vendor should facilitate implementation of LR as per RBI guidelines & Banks requirement.
✓ Vendors should be capable to provide functional expertise to develop LR requirements.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ LR to be made Consolidated and Entity wise wherever applicable.
5 Other Requirements
✓ Simulate LCR and NSFR on projection of business growth, different stress scenarios (Short term or Long term Stress, Institution specific like run on the bank or Market wide stress like liquidity crunch in banking system).
✓ Categorize cash flows with daily time grain into defined time buckets.
✓ Model liquidity generation through various activities like the selloff of assets etc.
✓ Reports to be developed to support intraday liquidity risk measurement.
✓ Vendor should cope in the event of changes in the regulatory requirements.
✓ Reports should be developed to support liquidity analyses. These analyses should be subjected to “what if” contingency testing. Contingency Liquidity Funding Plan to be incorporated. What-if scenarios such as run on bank, banking system liquidity crunch etc. are in scope and will be defined during requirement gathering phase of project.
✓ Analyse encumbered collateral, unencumbered collateral and collateral available for re-hypothecation.
✓ Incorporate Advanced Liquidity Management Techniques going forward such as Probabilistic measures and limits on liquidity risk, Optimizing the counterbalancing capacity portfolio.
✓ Monitoring standards of Liquidity Risk as proposed by Basel (2009) International Framework for Liquidity Risk
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Sr. No.
Reports/Specifications Remarks Complied (Yes/No)
Measurement, Standards and Monitoring should be adhered to.
✓ Drill down for the reports at most granular level viz. Jurisdiction Level, Base Currency, Chosen Currency, Converted Currency, Instrument Level, Product Level.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
4. Statement of Structural Liquidity (Liquidity Returns)
✓ Parameterization of Time Buckets. ✓ Daily computation & generation for
Domestic operations, overseas operations territories wise / consolidated, Overseas Subsidiaries wise/consolidated, standalone, consolidated and group level.
✓ Daily Computation & drill down the reports at most granular level viz. Jurisdiction Level, Base Currency, Chosen Currency, Converted Currency, Instrument Level, Product Level.
✓ Multi select options in each filters, each prompts and report head/item level.
✓ Amount Filters viz. reports in crores, lacs thousands, actual, million, billion, trillion, etc.
✓ Designing Dashboard with all the major information.
✓ Reports should be developed as per relevant RBI guidelines and as per additional requirements/Policy of the Bank.
✓ Bank should be able to generate reports on provisional data/figures and Audited data/Figures for audit and reporting purpose.
✓ Reports should be well designed to arrive audited/Post MOC (Memorandum of correction) reports after incorporating modification, correction and adjustments suggested by auditors and officials.
✓ To develop ALM Disclosure.
RFP for Upgradation, Migration, Customization of OFSAA
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
4.01
Part A1 - Statement of Structural Liquidity - Domestic Currency - Indian Operations
✓ --DO--
4.02
Part A2 - Statement of Structural Liquidity - Currency Wise- Indian Operations
✓ --DO--
4.03
Part A3 Statement of Structural Liquidity - Combined Indian Operations - Domestic and Foreign currency i.e. LR -1 Part A1 + Part A2)
✓ --DO--
4.04
Part B (i)- Statement of Structural Liquidity for Overseas Branch Operations - Country Wise
✓ --DO--
4.05
Part B (ii)- Statement of Structural Liquidity for Subsidiaries /JVs / Associates - Country Wise
✓ --DO--
4.06
Part C - Statement of Structural Liquidity - For Consolidated Bank Operations
✓ --DO-- Standalone and group level
5
Dynamic Liquidity Statement-Domestic, Overseas, subsidiaries, joint venture, Consolidate at various levels, Global & Group Level. (Union Bank of India, UK, Union Bank of India,
✓ Extracting the actual inflows and outflows for the relevant time buckets of Dynamic Liquidity Reports.
✓ To accept projections from business units at each of the following levels viz. Line of Business, General Ledger Line, Item as per Dynamic Liquidity format of RBI Product / instrument level, Asset class level, Both at each time bucket level and at an aggregate level, in the form of Absolute figures and/or Percentage.
RFP for Upgradation, Migration, Customization of OFSAA
Hong Kong, Union Bank of India, Sydney, Union Bank of India, Dubai Star Union Daichi Union Asset Management Co. Union Trustee India First Life Insurance Co. Ltd INDIA INTERNATIONAL BANK (MALAYSIA) BHD Andhra Bank Financial Services Limited/India Chaitanya Godavari Grameena Bank/ India ASREC (India) Limited/India Corp Bank Securities Ltd)
✓ To develop multiple dynamic liquidity profiles with different bucketing assumptions, time buckets and projections.
✓ To drill down the dynamic liquidity profile to the desired granularity (i.e. position level, product level, GL Level etc.)
✓ Capable of generating the dynamic liquidity profile in multiple currencies viz. base currency, chosen currency, reporting currency, converted currency.
✓ To facilitate projections for horizon period. E.g.: 3 months, 12 months, 3 years, 5years etc.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
6
Back Testing of Dynamic Liquidity Statement-Domestic, Overseas, subsidiaries, joint venture, Consolidate at various levels, Global & Group Level.
✓ To conduct back testing of dynamic liquidity reports by comparing archived dynamic liquidity report as on a date with the target horizon date.
✓ To calculate the differences in projected values in dynamic liquidity report and actual values at each of the following levels viz. levels viz. Line of Business, General Ledger Line, Item as per Dynamic Liquidity format of RBI Product / instrument level / Vertical Level.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
7 Interest Rate Sensitivity Statements
✓ Parameterization of Time Buckets. ✓ Computation & generation for Domestic
operations, overseas operations territories wise/consolidated, Overseas Subsidiaries wise/consolidated, standalone, consolidated and group level as per defined frequency.
✓ Drill down the reports at most granular level viz. Jurisdiction Level, Base Currency, Chosen Currency, Converted Currency, Instrument Level, Product Level.
✓ Multi select options in each filters, each prompts and report head/item level.
RFP for Upgradation, Migration, Customization of OFSAA
✓ Amount filters viz. reports in crores, lacs thousands, actual, million, billion, trillion, etc.
✓ Designing Dashboard with all the major information.
✓ Reports should be developed as per relevant RBI guidelines and as per additional requirements/Policy of the Bank.
✓ Bank should be able to generate reports on provisional data/figures and Audited data/Figures for audit and reporting purpose.
✓ Reports should be well designed to arrive audited/Post MOC (Memorandum of correction) reports after incorporating modification, correction and adjustments suggested by auditors and officials.
✓ Reports should be generated on Whole Bank basis, Banking Book Basis and Trading Book Basis. Whole Bank, Banking Book and Trading Book Basis reports should be generated on Book Value and Market Value.
✓ To define customized curves as coupon curves and yield curves. To accept the data feeds from external agencies such as FIMMDA, Reuters, to be used as coupon and yield curves. To create interface with source system to get yield curves for Interest Rate Risk Reports.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
7.01
Statement of Interest Rate Sensitivity under Traditional Gap Analysis (IRST) - Currency Wise
✓ --DO--
7.02
Statement of Interest Rate Sensitivity under Duration Gap Analysis (IRSD) - Currency Wise
✓ --DO--
7.03 Coupon & Yield - IRSDGA - Currency Wise
✓ --DO--
7.04 Memorandum - IRST - Currency Wise
✓ --DO--
RFP for Upgradation, Migration, Customization of OFSAA
8 Interest Rate Risk in Banking Book (New RBI Guidelines)
✓ Parameterization of Time Buckets. ✓ Computation & generation for Domestic
operations, overseas operations territories wise/consolidated, Overseas Subsidiaries wise/consolidated, standalone, consolidated and group level as per defined frequency.
✓ Drill down the reports at most granular level viz. Jurisdiction Level, Base Currency, Chosen Currency, Converted Currency, Instrument Level, Product Level.
✓ Multi select options in each filters, each prompts and report head/item level.
✓ Amount Filters viz. reports in crores, lacs thousands, actual, million, billion, trillion, etc.
✓ Designing Dashboard with all the major information.Reports should be developed as per relevant RBI guidelines and as per additional requirements/Policy of the Bank.
✓ Bank should be able to generate reports on provisional data/figures and Audited data/Figures for audit and reporting purpose.
✓ Reports should be well designed to arrive audited/Post MOC (Memorandum of correction) reports after incorporating modification, correction and adjustments suggested by auditors and officials.
✓ Reports should be generated on Whole Bank basis, Banking Book Basis and Trading Book Basis. Whole Bank, Banking Book and Trading Book Basis reports should be generated on Book Value and Market Value.
✓ As of now, RBI has published only draft guidelines on IRRBB.
✓ Vendor has to develop IRRBB based on forthcoming RBI Final IRRBB guidelines.
✓ Vendor should make implementation plan in such a way so that whenever RBI published final guidelines on IRRBB, they should be able to develop the same based on final guidelines.
✓ Incase RBI shall not come with Final IRRBB guidelines before go live of this project, Vendor has to develop IRRBB based on Draft guidelines.
RFP for Upgradation, Migration, Customization of OFSAA
✓ While developing / implementing IRRBB based on draft RBI guidelines, if RBI comes with Final IRRBB guidelines then Vendor has to develop IRRBB based on Final RBI guidelines without any change request during any phase/stage of implementation.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
8.01 IRRBB
✓ Computation of Capital Requirements under Pillar 2 for IRRBB under ICAAP.
✓ Capital adequacy assessments for IRRBB. ✓ The impact of shock and stress scenarios
on positions priced off different interest rate indices (basis risk).
✓ The impact on economic value and NII of mismatched positions in different currencies.
✓ The impact of embedded losses. Computation of Earnings at Risk for Banking Book.
✓ Support for Flexible stress scenarios, Market / Historical rate driven stress scenarios, Currency wise stress scenarios, Negative Rate scenarios, Geographically impacted stress scenarios, Measurement of parallel and nonparallel gap risk, basis risk and option risk.
✓ Reverse Stress Test to identify interest rate scenarios that could severely threaten banks’ capital and earnings.
✓ IRRBB should be designed/developed in such way that Bank could be able to generate the IRS Whole Bank Basis Reports based on IRRBB guidelines.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
9 Stress Testing and Pillar 2 Requirement of ICAAP
✓ Liquidity Risk and Interest Rate Risk Stress Testing and Pillar 2 Requirements under both the Risk are to be developed based on RBI Guidelines and Banks internal Requirements/Policy/Assumptions as per defined frequency.
RFP for Upgradation, Migration, Customization of OFSAA
✓ Interest Rate Risk Stress Testing should be developed under TGA and DGA method with Whole Bank and Banking Book to see the impact on NII & Net worth under various interest Rate Shock Scenarios viz. Parallel, non Parallel, Steeping, inversion, upward, downward, Product Level shocks.
✓ We expect that Vender should have prior experience of development of Stress Testing.
✓ Vender should be well capable to suggest and develop assumptions for Stress Testing.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
9.01 Liquidity Risk Stress Testing
✓ To Build Stress Testing in terms of RBI Guidelines, Bank Policy, Internal requirements/Assumptions and Functional expertise of Vender.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
9.02 Interest Rate Risk Stress Testing
✓ To Build Stress Testing in terms of RBI Guidelines, Bank Policy, Internal requirements/Assumptions and Functional expertise of Vender.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
9.03 Macro-economic stress Testing
✓ To Build Stress Testing in terms of RBI Guidelines, Bank Policy, Internal requirements/Assumptions and Functional expertise of Vender.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
10 Behavioral Studies
✓ To build a database, menu, SQL/PSQL for generation of data for performing following behavioral study in terms of RBI and Banks Internal requirements at any given point of time viz. Renewal Pattern of Term Deposits, Behavioral & seasonal pattern of Cash Credit, Overdraft & Demand Loans, Pre mature withdrawal pattern of Term Deposits, Pre-payment pattern of Term Loan, Behavioral Pattern of Savings & Current Deposits, Unavailed portion of Cash Credit, Overdrafts &
RFP for Upgradation, Migration, Customization of OFSAA
Demand Loans and term Loan, Behavioral analysis of Bills Payable, Behavioral analysis of Devolvement / Invocations pattern of LC/LG, Behavioural Analysis, Potential availments in Undrawn Exposure of Credit Lines to Mutual Funds & Others, Potential Availments in Claims against the Bank not acknowledged as Debts and etc.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
11 Other ALM Reports
11.01 Top N Depositors and Borrowers Reports
✓ Top N depositors/borrowers - Receipt Level, Customer Level, Flexi Tenor Wise, Segment-Wise, Customer Type-wise, Constitution-wise, Occupation Wise, Sector-wise, Jurisdiction-wise, Global Level, Group Level, Consolidate at various Level, Currency Wise, Chosen Currency, Base Currency, Converted Currency, Account Classification Level, No. of Account and Amount (in crores, lacs, actual), Flexi Size Wise Depositors / Borrowers and combination of above.
✓ Maturity position with Weighted Average Rate (WaR) of Top N Depositors and Borrowers with above filters as per defined frequency.
✓ As of Date and Trend/Summary position reports as per defined frequency.
✓ Reports should be developed as per relevant RBI guidelines and as per internal requirements / Policy of the Bank.
✓ To Modify, upgrade, change & develop the reports as per the current requirements.
✓ Daily Generation of Report along with Trend Report as per defined frequency.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
11.02
Classification and category of Deposits, Borrowings, Investments and Advances along with WaR
✓ Flexi Interest-Rate wise, Flexi Size Wise, Flexi Residual & Contractual tenor Wise, Multi select Scheme wise, Segment-Wise, Customer Type-wise, Constitution-wise, Occupation Wise, Sector-wise, Size Wise Jurisdiction-wise, Global Level, Group Level, Consolidate at various Level,
RFP for Upgradation, Migration, Customization of OFSAA
Currency Wise, Chosen Currency, Base Currency, Converted Currency, Account Classification Level, Fund Based and Non Fund Based, Impact Calculations and combination of above.
✓ No. of Account and Amount (in crores, lacs, actual), Rating Wise.
✓ Advances Linked to Benchmarks viz. Base Rate, BPLR, MCLR and Others, Fixed and Floating Rate Advances.
✓ Duration and Modified Duration Calculations of each product.
✓ Maturity position with WaR of Deposits, Borrowings, Investments and Advances with above filters as per defined Frequency.
✓ As of Date and Trend/Summary position reports as per defined frequency.
✓ Reports should be developed as per relevant RBI guidelines and as per internal requirements / Policy of the Bank.
✓ To Modify, upgrade, change & develop the reports as per the current requirements.
✓ Daily Generation of Report along with Trend Report as per defined frequency.
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
11.03 Average Rate of Term Deposits/Term Loans (as on the day)
✓ --Do--
11.04 Marginal Cost/yield of Deposits/Advances (incremental/renewal)
✓ --DO--
11.05 Prudential Ratio:
✓ Daily Generation of Report along with Trend Report as per defined frequency.
✓ Reports should be developed as per relevant RBI guidelines and as per internal requirements / Policy of the Bank.
✓ Jurisdiction-wise, Global Level, Group Level, Consolidate at various Level, Currency Wise, Chosen Currency, Base Currency, Converted Currency, Amount (in crores, lacs, actual).
✓ To Modify, upgrade, change & develop the reports as per the current requirements.
✓ Daily Generation of Report along with Fortnightly Trend Report.
RFP for Upgradation, Migration, Customization of OFSAA
✓ Any other requirements/gap found while studying functional requirements / finalization of BRD/SRS.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
11.06 RBI Ratios ✓ --DO--
11.07 Internal Ratios ✓ --DO--
11.08 Money Market Limits ✓ --DO--
11.09 Forecasting requirements
✓ Creation of “what if” scenarios ✓ Impact on NIM due to new business -
selected products, selected size of deposits etc./ change in business parameters
✓ Impact on deposit growth with change in rates
✓ Impact on profit due to change in volume / change in interest rates
✓ Reports to be made Consolidated and Entity wise wherever applicable.
--DO—means remarks applicable for previous point shall be valid for current point in additional to remarks given in current point. Important Points:
1. During any phase/Milestones of this Project, successful bidder shall have to
incorporate the Regulatory changes/modification in their guidelines pertaining to all
the above Reports.
2. While upgrading OFSAA modules/application to the latest version, successful bidder
shall have to modify and develop all the above reports as well as any new reports as
per current & future requirements of the Bank based on RBI Guidelines and Banks
Requirements/Policy.
3. Successful bidder shall have to create an interface among the banks systems and
application for any purpose wherever required.
4. Successful bidder should facilitate computation of NSFR through LRM module based on
RBI guidelines & Banks requirements.
5. In case RBI shall not come with Final IRRBB guidelines before go live of this project, Successful bidder has to develop IRRBB based on Draft guidelines.
6. While developing / implementing IRRBB based on draft RBI guidelines, if RBI comes with Final IRRBB guidelines then successful bidder has to develop IRRBB based on Final RBI guidelines without any change request during any phase/stage of implementation.
7. While developing & designing the above reports, successful bidder should take care of
the time zone of different jurisdiction/territory wherever Bank is having
branches/subsidiaries (Indian and Overseas Branch) so there should not be any
dependency/inter dependency due to time zone for generation of above reports.
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8. Even though LRM will share the same database as FTP, PM and ALM, if any new data
need to be extracted in the OFSAA system, the Extraction, Transformation and Loading
of such items will be considered under the scope of the project.
9. Successful bidder should design the reports in such way that in case
addition/modification/deletion of any new branch, overseas branch, any subsidiary
can be automatically configured and added in the system so that no extra efforts and
change requested needed for doing the above.
10. Constitution refers to Individual, Jointly, Government, Public, Occupation etc.
C. Fund Transfer Pricing (FTP) and Profitability (PM) Reports:
Sr.No. Reports/Specifications Remarks
1 FTP and PM
1.01 Product Wise Detailed Report
✓ Account type product wise detailed report for various as of dates and organizational units (for Domestic branches as well as Treasury).
✓ The report should give product wise net interest income.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
1.02 Branch/Region/Zone wise NII Report
✓ Branch/Region/Zone NII from Assets and Liabilities Products.
✓ The report should give product wise net interest income from asset/liability/both portfolio, for various organization units (for Domestic branches as well as Treasury).
✓ The report should be able to generate output organization level wise, currency wise, product wise
✓ Reports to be made Consolidated and Entity wise wherever applicable.
1.03 Geography Wise Report
✓ Geography wise NII of the Bank. ✓ The report should give NII for Rural, Semi
Urban, Urban and Metro categories. ✓ Reports to be made Consolidated and
Entity wise wherever applicable.
1.04 Top N NII Report
✓ Top N Branches on NII from Asset and Top N from Liability.
✓ The report should give Top N branches where NII from asset is maximum and top N branches where NII from liabilities is maximum.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
1.05 Top N Product ✓ Top N Assets & Liabilities Product. ✓ The report should be able to generate the
output for various demographic filters.
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Sr.No. Reports/Specifications Remarks
✓ Reports to be made Consolidated and Entity wise wherever applicable.
1.06 Top N Customer
✓ Top N Customer of the Bank based on the NII.
✓ The report should be able to generate list of customers based on their NII from asset as well as liability products, taken separately or together.
✓ The report should be able to generate the output for various demographic filters.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
1.07 CMS Report
✓ CMS Data and CMS Credits. ✓ The report should give details of CMS
credits given from branches to CMS branches.
1.08 P-Form
✓ Performance Measurement Report. ✓ The format of the report is as per the
Policy. ✓ Reports to be made Consolidated and
Entity wise wherever applicable.
1.09 Branch/Region/Zone wise Allocation Report
✓ Branch/Region/Zone wise Allocation report.
✓ The report should give allocation details (allocated and unallocated income and expense) for all income and expense at various organization unit level (including allocation to and from the unit).
✓ Reports to be made Consolidated and Entity wise wherever applicable.
1.10 NII Report-Monthly, Quarterly, Half Yearly and Yearly.
✓ Branch/Region/Zone wise NII Report. ✓ The report should give Net income/loss of
the organization unit after transfer pricing and cost and income allocation.
✓ The report should be able to generate output at product level, geography level, organization unit level, customer level and account level.
✓ Reports to be made Consolidated and Entity wise wherever applicable.
1.11 Account Level Report
✓ Account Level allocation report. ✓ The report should give account level
allocation report for various units, products, customer types and income and expenses.
✓ The report should be able to generate the output for various demographic filters
✓ Reports to be made Consolidated and Entity wise wherever applicable.
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Sr.No. Reports/Specifications Remarks
✓ The report should give customer level allocation report for various units, products, customer types and income and expenses.
✓ The report should be able to generate the output for various demographic filters
✓ Reports to be made Consolidated and Entity wise wherever applicable.
1.13 Product level report
✓ Product level allocation report. ✓ The report should give product level
allocation report for various units, products, customer types and income and expenses.
✓ The report should be able to generate the output for various demographic filters
✓ Reports to be made Consolidated and Entity wise wherever applicable.
Important Points:
1. All the above reports must have drill down facility up to account level.
2. While upgrading OFSAA modules/application to the latest version, Vender shall have
to modify and develop all the above reports as well as any new report as per current
& future requirements of the Bank based on Bank’s Requirement Policy.
3. Vendor shall also modify the implementation of the FTP and PM modules under existing
system as per the future requirements of the Bank’s policy during the course of
upgrade.
4. The implementation of the profitability manager module to arrive at product,
customer and account level profitability shall also be undertaken by the vendor.
5. While developing & designing the above reports, Vender should take care of the time
zone of different jurisdiction/territory wherever Bank is having branches/subsidiaries
so there should not be any dependency/inter dependency due to time zone for
generation of above reports.
6. Even though LRM will share the same database as FTP, PM and ALM, if any new data
need to be extracted in the OFSAA system, the Extraction, Transformation and Loading
of such items will be considered under the scope of the project.
7. Vendor should facilitate integration of domestic and overseas operations in the
application to generate consolidated reports for the Bank.
8. Vendor should design the reports in such way that in case
addition/modification/deletion of any new branch (domestic, overseas or any
subsidiary) can be automatically configured and added in the system so that no extra
efforts and change requested needed for doing.
Authorized Signatory:
Place: Name & Designation:
Date: Business Address & email id:
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53. Annexure F – Unpriced Commercial Bid
Total Cost to Ownership
SN Requirement
Implementation period before go-live (Rs.)
Recurring Cost in Rs. Total Cost (Rs.)
Submitted (Yes/No)
1stYr Cost
2ndYr
Cost
3rdYr Cost
4thYr Cost
5thYr Cost
1 ETL from Union bank of
India (One time cost) XXX NA NA NA NA NA XXX
2 ETL from e-Corporation
Bank (One time cost) XXX NA NA NA NA NA XXX
3 ETL from e-Andhra Bank
(One time cost) XXX NA NA NA NA NA XXX
4 Implementation/Upgradati
on/Platform and Data
Migration/Customization
for ALM, FTP, PM Module
and Implementation of
LRM.
XXX NA NA NA NA NA XXX
5 Onsite Support Charges for two resources after go-live
NA XXX XXX XXX XXX XXX XXX
6* Deployment of two onsite support resource for OFSAA version 5.6 for existing modules i.e. ALM, FTP & PM (Duration: 15 months/ go-live whichever is later)
XXX NA NA NA NA NA XXX
TCO for the contract period
(6 years and 3 months ) XXX
TCO In Words XXX
Note a. The bidder needs to clearly indicate if there are any recurring costs included in the above
bid and quantify the same. In the absence of this, the bidder would need to provide the
same without any charge. Bidder should make no changes to the quantity. b. Vendor may specify the cost of ETL separately from each bank as part of the TCO. Bank
will decide for extraction from one or two or all three banks depending upon the level of Core Banking Integration at that point in time.
c. If the cost for any line item is indicated as zero then it will be assumed by the Bank that
the said item is provided to the Bank without any cost. d. All Deliverables to be supplied as per RFP requirements provided in the tender
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e. The Service Charges need to include all services and other requirement as mentioned in the RFP
f. The bidder has to make sure all the arithmetical calculations are accurate. Bank will not
be held responsible for any incorrect calculations.
g. The Total cost to Ownership (TCO) is exclusive of all taxes i.e. GST (CGST/SGST/IGST), which will be payable at actual at the time of invoicing.
h. Bidder has to show the bifurcation/details of applicable GST (CGST/SGST/IGST) in every
invoice. i. Successful bidder has to deploy 2 onsite resources for OFSAA version 5.6 for existing
modules i.e. ALM, FTP & PM within 2 weeks of issuance of purchase order.
j. Bank may take additional resource/s as per discovered price through this tender process.
As the TCO is for two onsite resources, cost of additional onsite resource will be derived
proportionately from the TCO of successful bidder.
k. *Incase project implementation spills over more than 15 months, then no extra cost for
FM deployed for OFSAA version 5.6 for existing module to be paid by the Bank and bidder
has to provide FM support till Go-live without any additional cost.
l. Serial number 5 – “Onsite Support Charges for two resources after go-live” should be same
for all the five years
Authorized Signatory:
Place: Name & Designation & email id:
Date: Business Address:
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54. Annexure G - Commercial Bid
Total Cost to Ownership
SN Requirement
Implementation period before go-live (Rs.)
Recurring Cost in Rs.
Total Cost (Rs.)
1stYr Cost
2ndYr Cost
3rdYr Cost
4thYr Cost
5thYr Cost
1 ETL from Union bank of
India (One time cost) NA NA NA NA NA
2 ETL from e-Corporation
Bank (One time cost) NA NA NA NA NA
3 ETL from e-Andhra Bank
(One time cost) NA NA NA NA NA
4
Implementation/Upgradati
on/Platform and Data
Migration/Customization
for ALM, FTP, PM Module
and Implementation of
LRM.
NA NA NA NA NA
5
Onsite Support Charges for two resources after go-live
NA
6*
Deployment of two onsite support resource for OFSAA version 5.6 for existing modules i.e. ALM, FTP & PM (Duration: 15 months/ go-live whichever is later)
NA NA NA NA NA
TCO for the contract
period (6 years and 3
months )
TCO In Words
Notes: a. The bidder needs to clearly indicate if there are any recurring costs included in the above
bid and quantify the same. In the absence of this, the bidder would need to provide the
same without any charge. Bidder should make no changes to the quantity. b. Vendor may specify the cost of ETL separately from each bank as part of the TCO. Bank
will decide for extraction from one or two or all three banks depending upon the level of Core Banking Integration at that point in time.
c. If the cost for any line item is indicated as zero then it will be assumed by the Bank that
the said item is provided to the Bank without any cost. d. All Deliverables to be supplied as per RFP requirements provided in the tender
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e. The Service Charges need to include all services and other requirement as mentioned in the RFP
f. The bidder has to make sure all the arithmetical calculations are accurate. Bank will not
be held responsible for any incorrect calculations.
g. The Total cost to Ownership (TCO) is exclusive of all taxes i.e. GST (CGST/SGST/IGST), which will be payable at actual at the time of invoicing.
h. Bidder has to show the bifurcation/details of applicable GST (CGST/SGST/IGST) in every
invoice. i. Successful bidder has to deploy2 onsite resources for OFSAA version 5.6 for existing
modules i.e. ALM, FTP & PM within 2 weeks of issuance of purchase order.
j. Bank may take additional resource/s as per discovered price through this tender process.
As the TCO is for two onsite resources, cost of additional onsite resource will be derived
proportionately from the TCO of successful bidder.
k. *Incase project implementation spills over more than 15 months, then no extra cost for
FM deployed for OFSAA version 5.6 for existing module to be paid by the Bank and bidder
has to provide FM support till Go-live without any additional cost.
l. Serial number 5 – “Onsite Support Charges for two resources after go-live” should be same
for all the five years.
Authorized Signatory:
Place: Name & Designation & email id:
Date: Business Address:
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55. Annexure H – Declaration for Compliance All Terms and Conditions including scope of work except technical specifications We hereby undertake and agree to abide by all the terms and conditions stipulated by the Bank in this RFP including all addendum, corrigendum etc. (Any deviation may result in disqualification of bids). Signature:
Name
Date
Seal of company:
Technical Specification We certify that the systems/services offered by us for tender confirms to the specifications stipulated by you with the following deviations List of deviations 1) ___________________________________________________________ 2) ___________________________________________________________ 3) ___________________________________________________________ 4) ___________________________________________________________ Signature:
Name
Date
Seal of company:
(If left blank it will be construed that there is no deviation from the specifications given above)
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56. Annexure I–Team Profile
Requirement Response
Current strength of employees in the bidder
organization with experience on the proposed
product(s)
Current strength of employees in the bidder
organization with experience in similar projects
Does the team possess in‐depth knowledge of
the industry and is thereby capable of bringing
independent market knowledge to the bank?
Certifications possessed by the Bidder in
connection with the quality of internal processes
and services delivered/ methodology used in
delivery
Approach to ensure adequate quality control
throughout the course of the project
Team Profile
Name Designation
Professional Qualifications
Experience with the bidding firm
Experience with other companies
Membership in any professional body
Details of projects handled with details of client,
representing which organization, as member of
the team or team leader etc.
Note:
a. Include details of team members who will be involved in the project along with their
CV and their brief profile.
b. Relevant experience refers to the experience of the employee on either exactly the
same product / set of products being proposed or on similar projects.
c. Proposed team structure with count, profile and skills to be provided by bidder along
with proposed solutions profile, skills, etc. to be provided in RFP response
Place: Date: Signature: Name & Designation:
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Annexure J - Project Management Methodology
S. No. Requirements Response
1 Details of methodology / approach The methodology section should adequately
address the following stages of the project
1.1 Frequency and approach for periodic reporting
on the progress of the project and actual
status vis-a‐ vis scheduled status
1.2 Detailed Study of Current State, with detailed work steps and deliverables
1.3 Gap analysis including identification and resolution of gaps
1.4 Customization, development and necessary work around
1.5 Building up of interfaces with various
applications currently used by the Bank
1.6 Setting up of the disaster recovery site with necessary replication
1.7 User acceptance testing
1.8 Planning for roll‐out and identification of key
issues that may arise along with proposed
solutions
2 Timelines
2.1 Project management activities
3 Roles and responsibilities of proposed
personnel both from the bidder and bank end
4 Following details with respect to the
methodology followed by the bidder in Project
Management for a Bank / Financial Institution
5 Project Name
5.1 Project Location
5.2 Client Name
5.3 Client address
5.4 Client contact/reference Person(s)
5.5 Project started (month/year)
5.6 Project elapsed time – months
5.7 Man‐months effort
6 Project Size 6.1 Name of senior project staff 6.2 Nature of the Project 6.3 Project Management Methodology used
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6.4 Role of the Bidder, whether complete end‐to‐end involvement or for a particular module
6.5 Project detail
Place: Date: Signature: Name & Designation: Business Address:
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57. Annexure K - Undertaking by Bidder
Place: Date: To:
The General Manager, Union Bank of India, 5th floor, Technology Centre, 1/1A, Adi Shankaracharya Marg, Opp. Powai Lake, Powai, Andheri (East), Mumbai‐400072.
Undertaking (To be submitted by all Bidders’ on their letter head)
We ________________________ (bidder name), hereby undertake that-
• As on date of submission of tender, we are not blacklisted by the Central Government
/ any of the State Governments / PSUs in India or any Financial Institution in India.
• We also undertake that, we are not involved in any legal case that may affect the
solvency / existence of our firm or in any other way that may affect capability to
provide / continue the services to bank.
Yours faithfully,
Authorized Signatories
(Name, Designation and Seal of the Company)
Date
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58. Annexure L - Project Timelines
Sr. No.
Milestone Timeline Complied (Yes/No)
1 SRS finalization of complete project
Within 1 month
2 Migration approach (ALM/FTP/PM) and LRM design
Within 2 months
3
OFSAA v8 installation (FTP/ALM/PM/LRM), ETLs, Data transformation, Platform and Data Migration of FTP/ALM/PM
Within 8 Months
4 Implementation & Customization (PM, LRM, ALM, FTP) Within 11Months
5 UAT Sign off of LRM, ALM, FTP & PM
Within 13 Months
6 Setup of DR for all the modules (ALM/FTP/PM and LRM)
Within 14 Months
7 Go Live of the project Within 15 Months
Place: Date: Signature: Name & Designation: Business Address:
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59. Annexure M - Scoring Methodology
61.1 Technical Proposal Evaluation
The Bidders meeting the eligibility criteria as laid out in Fulfillment of Eligibility Criteria only would be short listed for the Phase 2 – Technical Proposal Evaluation as per Technical Bid Evaluation Criteria given below.
This evaluation will be carried out on a total score of 100 on the basis of the following evaluation parameters defined in this section.
The evaluation methodology is further broken down into sub areas as under.
# Proposal Bid Evaluation Sub Scores
1 Credentials 60
2 Manpower Resources 15
3 Presentation /Product Demo 15
4 Site References in India 10
Maximum Technical Proposal Bid Evaluation Score
100
63.1.1 Credentials
Each Bidder having credentials as stated below is allotted marks as stated below: -
Sl. No.
Criteria Sub Criteria Marks
Max Marks
1. Number of relevant credentials of OFSAA ALM solution implemented successfully or under implementation in a Bank/FI in India/Global*
Under Implementation 3
10
One relevant live credential 5
Two or more relevant live credentials 10
2. Number of relevant credentials of OFSAA MFTP solution implemented successfully or under implementation in a Bank/FI in India/Global*
Under Implementation 3
10
One relevant live credential 5
Two or more relevant live credentials 10
3. Number of relevant credentials of OFSAA PM solution implemented successfully or under implementation in a Bank/FI in India/Global*
Under Implementation 3
10
One relevant live credential 5
Two or more relevant live credentials 10
4. Number of relevant credentials of OFSAA LRM
One Under Implementation
3 10
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solution implemented successfully or under implementation in a Bank/FI in India/Global*
credential
Two Under Implementation credential/One relevant Live Credential
5
Three Under Implementation credential / Two relevant Live Credential
10
5. Number of relevant credentials of OFSAA ALM, MFTP, PM and LRM solution implemented successfully or under implementation in a Single Bank/FI in India/Global*
One Under Implementation credential
6
20
Two Under Implementation credential / One relevant Live Credential
10
Two or more relevant Live Credential
20
Note:
i. Bank, for the above purpose, means a scheduled commercial bank in
India/Global having at least 500 branches as on date of issuance of RFP.
ii. Bidder has to provide the
a. Experience certificate from the relevant customer or
b. Purchase Orders issued by the customer for undertaking the end to end
implementation (BRD, Design, Build, UAT, Go Live). In case purchase order
is issued to foreign arm of bidder, bidder should produce evidence of end to
end implementation responsibility in that project.
c. Email of customer, through which bank can independently verify
iii. The OFSAA experience of bidder for the projects executed as subcontract will
be scored, provided that the Bidder provides subcontracted PO to the Bank as
a proof.
iv. If the bidder subcontracted the application implementation project to any
other vendor, both subcontracted vendor and bidder will be scored on the
credential.
v. If a bidder is one of the consortium members of implementation projects
eligible for the credential, then bidder will be scored on credential
vi. Proposed application implementation experience should be in OFSAA 6.x
version and above.
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vii. Under implementation marks will be awarded in case of no live projects only.
61.1.2 Manpower Resources
Criteria Sub-criteria
Marks
Max Marks
The bidder should have
a pool of resources. The
resources should
currently be working or
have worked in OFSAA
for at least in 1 Bank
(Proof should be
submitted)
20 or more resources
in OFSAA 8.0 and
above version.
15
15
20 or more resources
in version lesser than
OFSAA 8.0
10
15 or more resources
in OFSAA 8.0 and
above version.
10
15 or more resources
in version lesser than
OFSAA 8.0
7
10 or more resources
OFSAA 8.0 and above
version.
7
10 or more resources
in version lesser than
OFSAA 8.0.
5
61.1.3 Product Demo & Presentation
• Bidder has to demonstrate the basic functionality of the solution.
• Bank reserves the rights to accept or reject any proposal for any reason
whatsoever, or to negotiate separately with any source whatsoever in any
manner necessary to serve its best interest.
• Demonstration of in-depth understanding of the Bank’s project technical and
functional requirements. In case Bank during this demonstration feels that any
of the feature is not available and needs to be customized then no marks shall
be allotted and if customization is not required and the feature is readily
available then mark shall be allotted.
Presentation
The Bank will require the Bidders to make presentation regarding the approach
and methodology of implementation of the proposed solutions. This process will
also enable the Bank to clarify issues that may be identified from the Bidders’
responses to the RFP. The Evaluation Committee of the Bank would be scoring
the presentation made by the Bidders at Bank’s premises based on a structured
questionnaire broadly across the following.
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# Evaluation of the Bidder Presentation
1 Project Execution Methodology considering the merging of three banks.
2 Data Migration/Interface approach and methodology
Officer, (which term, unless expressly indicated by the contract, shall be deemed to
include its successors and its assignee), hereinafter referred to as the bidder/seller and
the second party, is willing to offer/has offered the Stores and / or Services.
2. Whereas the Bidder/Seller is a private company/public company/
/partnership/registered export agency, constituted in accordance with the relevant law
in the matter and the BUYER is a Public Sector Undertaking and registered under
Companies Act 1956. Buyer and Bidder/Seller shall hereinafter be individually referred to
as “Party” or collectively as the “parties”, as the context may require.
3. Preamble
Buyer has called for tenders under laid down organizational procedures intending to enter
into contract /s for supply / purchase / etc. of __________________ and the Bidder
/Seller is one amongst several bidders /Proprietary Vendor /Customer Nominated
Source/Licensor who has indicated a desire to bid/supply in such tendering process. The
Buyer values and takes primary responsibility for values full compliance with all relevant
laws of the land, rules, regulations, economic use of resources and of fairness /
transparency in its relations with its Bidder (s) and / or Seller(s).
In order to achieve these goals, the Buyer will appoint Independent External Monitor(s)
(IEM) in consultation with Central Vigilance Commission, who will monitor the tender
process and the execution of the contract for compliance with the principles mentioned
above.
4. Commitments of the Buyer
4. 1 The Buyer commits itself to take all measures necessary to prevent corruption and
fraudulent practices and to observe the following principles: -
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(i) No employee of the Buyer, personally or through family members, will in
connection with the tender, or the execution of a contract demand, take a
promise for or accept, for self or third person, any material or immaterial
benefit which the person is not legally entitled to.
(ii) The Buyer will during the tender process treat all Bidder(s) /Seller(s) with
equity and reason. The Buyer will in particular, before and during the tender
process, provide to all Bidder (s) /Seller(s) the same information and will not
provide to any Bidders(s) /Seller(s) confidential /additional information
through which the Bidder(s) / Seller(s) could obtain an advantage in relation to
the process or the contract execution.
(iii) The Buyer will exclude from the process all known prejudiced persons.
4.2 If the Buyer obtains information on the conduct of any of its employees which is a
criminal offence under the Indian Legislation Prevention of Corruption Act 1988 as
amended from time to time or if there be a substantive suspicion in this regard, the Buyer
will inform to its Chief Vigilance Officer and in addition can initiate disciplinary action.
5 Commitments of the Bidder(s) /Seller(s):
5.1 The Bidder(s)/ Seller(s) commit itself to take necessary measures to prevent
corruption. He commits himself to observe the following principles during his participation
in the tender process and during the contract execution.
(i) The Bidder(s) /Seller(s) will not directly or through any other persons or firm,
offer promise or give to any of the Buyer’s employees involved in the tender
process or the execution of the contract or to any third person any material or
other benefit which he / she is not legally entitled to, in order to obtain in
exchange any advantage during the tendering or qualification process or during
the execution of the contract.
(ii) The Bidder(s) /Seller(s) will not enter with other Bidders / Sellers into any
undisclosed agreement or understanding, whether formal or informal. This
applies in particular to prices, specifications, certifications, subsidiary
contracts, submission or non submission of bids or any other actions to restrict
competitiveness or to introduce cartelization in the bidding process.
(iii) The bidder(s) /Seller(s) will not commit any offence under the Indian
legislation, Prevention of Corruption Act, 1988 as amended from time to time.
Further, the Bidder(s) /Seller(s) will not use improperly, for purposes of
competition or personal gain, or pass on to others, any information or
document provided by the Buyer as part of the business relationship, regarding
plans, technical proposals and business details, including information
constrained or transmitted electronically.
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(iv) The Bidder(s) /Seller(s) shall ensure compliance of the provisions of this
Integrity Pact by its sub-supplier(s) / sub-contractor(s), if any, Further, the
Bidder /Seller shall be held responsible for any violation/breach of the
provisions by its sub-supplier(s) /Sub-contractor(s).
5.2 The Bidder(s) /Seller(s) shall ensure compliance of the provisions of this Integrity Pact
by its sub-supplier(s) / sub-contractor(s), if any, Further, the Bidder /Seller shall be held
responsible for any violation /breach of the provisions by its sub-supplier(s) /sub-
contractor(s).
5.3 The Bidder(s) /Seller(s) will not instigate third persons to commit offences outlined
above or be an accessory to such offences.
5.4 Agents / Agency Commission
The Bidder /Seller confirms and declares to the Buyer that the bidder/Seller is the original
manufacturer/authorized distributor / stockiest of original manufacturer or Govt.
Sponsored /Designated Export Agencies (applicable in case of countries where domestic
laws do not permit direct export by OEMS of the stores and /or Services referred to in this
tender / Offer / contract / Purchase Order and has not engaged any individual or firm,
whether Indian or Foreign whatsoever, to intercede, facilitate or in any way to recommend
to Buyer or any of its functionaries, whether officially or unofficially, to the award of the
tender / contract / Purchase order to the Seller/Bidder; nor has any amount been paid,
promised or intended to be paid to any such individual or firm in respect of any such
intercession, facilitation or recommendation. The Seller / Bidder agrees that if it is
established at any time to the satisfaction of the Buyer that the present declaration is in
anyway incorrect or if at a later stage it is discovered by the Buyer that the Seller incorrect
or if at a later stage it is discovered by the Buyer that the Seller/Bidder has engaged any
such individual /firm, and paid or intended to pay any amount, gift, reward, fees,
commission or consideration to such person, party, firm or institution, whether before or
after the signing of this contract /Purchase order, the Seller /Bidder will be liable to
refund that amount to the Buyer. The Seller will also be debarred from participating in
any RFP / Tender for new projects / program with Buyer for a minimum period of five
years. The Buyer will also have a right to consider cancellation of the Contract / Purchase
order either wholly or in part, without any entitlement of compensation to the Seller
/Bidder who shall in such event be liable to refund agents / agency commission payments
to the buyer made by the Seller /Bidder along with interest at the rate of 2% per annum
above LIBOR (London Inter Bank Offer Rate) (for foreign vendors) and Base Rate of SBI
(State Bank of India) plus 2% (for Indian vendors). The Buyer will also have the right to
recover any such amount from any contracts / Purchase order concluded earlier or later
with Buyer.
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6. Previous Transgression
6.1 The Bidder /Seller declares that no previous transgressions have occurred in the last
three years from the date of signing of this Integrity Pact with any other company in any
country conforming to the anti corruption approach or with any other Public Sector
Enterprise in India that could justify Bidder’s /Seller’s exclusion from the tender process.
6.2 If the Bidder /Seller makes incorrect statement on this subject, Bidder /Seller can be
disqualified from the tender process or the contract, if already awarded, can be
terminated for such reason without any liability whatsoever on the Buyer.
7. Company Code of Conduct
Bidders /Sellers are also advised to have a company code of conduct (clearly rejecting the
use of bribes and other unethical behavior) and a compliance program for the
implementation of the code of conduct throughout the company.
8. Sanctions for Violation
8.1 If the Bidder(s) /Seller(s), before award or during execution has committed a
transgression through a violation of Clause 5, above or in any other form such as to put his
reliability or credibility in question, the Buyer is entitled to disqualify the Bidder(s) /Seller
(s) from the tender process or take action as per the procedure mentioned herein below:
(i) To disqualify the Bidder /Seller with the tender process and exclusion from
future contracts.
(ii) To debar the Bidder /Seller from entering into any bid from Buyer for a period
of two years.
(iii) To immediately cancel the contract, if already signed /awarded without any liability on the Buyer to compensate the Bidder /Seller for damages, if any. Subject to Clause 5, any lawful payment due to the Bidder/Seller for supplies effected till date of termination would be made in normal course.
(iv) To encash EMD /Advance Bank Guarantees / Performance Bonds / Warranty
Bonds, etc. which may have been furnished by the Bidder /Seller to the extent of the undelivered Stores and / or Services.
8.2 If the Buyer obtains Knowledge of conduct of Bidder /Seller or of an employee or
representative or an associate of Bidder /Seller which constitutes corruption, or if the
Buyer has substantive suspicion in this regard, the Buyer will inform to its Chief Vigilance
Officer.
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9. Compensation for Damages
9.1 If the Buyer has disqualified the Bidder(s) /Seller(s) from the tender process prior to
the award according to Clause 8, the Buyer is entitled to demand and recover the damages
equivalent to Earnest Money Deposit in case of open tendering.
9.2 If the Buyer has terminated the contract according to Clause 8, or if the Buyer is
entitled to terminate the contract according to Clause 8, the Buyer shall be entitled to
encash the advance bank guarantee and performance bond / warranty bond, if furnished
by the Bidder / Seller, in order to recover the payments, already made by the Buyer for
undelivered Stores and / or Services.
10. Price Fall Clause
The Bidder undertakes that it has not supplied /is not supplying same or similar
product/systems or subsystems at a price lower than that offered in the present Bid in
respect of any other Ministry /Department of the Government of India or PSU or Coal India
Ltd and its subsidiaries during the currency of the contract and if it is found at any stage
that same or similar product /Systems or Subsystems was supplied by the Bidder to any
other Ministry /Department of the Government of India or a PSU or any Public Sector Bank
at a lower price during the currency of the contract, then that very price will be applicable
to the present case and the difference in the cost would be refunded by the Bidder to the
Buyer, if the contract has already been concluded”.
11. Independent External Monitor(s)
11.1 The Buyer has appointed independent External Monitors for this Integrity Pact in
consultation with the Central Vigilance Commission (Names and Addresses of the Monitors
are given in RFP).
11.2 As soon as the integrity Pact is signed, the Buyer shall provide a copy thereof, along
with a brief background of the case to the independent External Monitors.
11.3 The Bidder(s) / Seller(s) if they deem it necessary, may furnish any information as
relevant to their bid to the Independent External Monitors.
11.4 If any complaint with regard to violation of the IP is received by the buyer in a
procurement case, the buyer shall refer the complaint to the Independent External
Monitors for their comments / enquiry.
11.5 If the Independent External Monitors need to peruse the records of the buyer in
connection with the complaint sent to them by the buyer, the buyer shall make
arrangement for such perusal of records by the independent External Monitors.
11.6 The report of enquiry, if any, made by the Independent External Monitors shall be
submitted to MD & CEO, Union Bank of India, Union Bank Bhavan, Vidhan Bhavan Marg,
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Nariman Point, Mumbai -21 within 2 weeks, for a final and appropriate decision in the
matter keeping in view the provision of this Integrity Pact.
12. Law and Place of Jurisdiction
This Integrity Pact is subject to Indian Laws, and exclusive Jurisdiction of Courts at
Mumbai, India.
13. Other Legal Actions
The actions stipulated in this Integrity Pact are without prejudice to any other legal action
that may follow in accordance with the provision of the extant law in force relating to any
civil or criminal proceedings.
14. Integrity Pact Duration.
14.1 This Integrity Pact begins when both parties have legally signed it. It expires
for the successful Bidder / Seller 10 months after the last payment under the contract,
and for all other Bidders / Sellers within 6 months form date of placement of order /
finalization of contract.
14.2 If any claim is made/ lodged during this time, the same shall be binding and
continue to be valid despite the lapse of this Integrity Pact as specified above, unless
it is discharged / determined by MD & CEO, Union Bank of India.
14.3 Should one or several provisions of this Integrity Pact turn out to be invalid, the
reminder of this Integrity Pact remains valid. In this case, the parties will strive to
come to an agreement to their original intentions.
15 Other Provisions
15.1 Changes and supplements need to be made in writing. Side agreements have not
been made.
15.2 The Bidders (s)/ Sellers (s) signing this IP shall not initiate any Legal action or
approach any court of law during the examination of any allegations/complaint by IEM
and until the IEM delivers its report.
15.3 In view of nature of this Integrity Pact, this Integrity Pact shall not be terminated
by any party and will subsist throughout its stated period.
15.4 Nothing contained in this Integrity Pact shall be deemed to assure the bidder / Seller
of any success or otherwise in the tendering process.
16. This Integrity Pact is signed with Union Bank of India exclusively and hence shall not
be treated as precedence for signing of IP with MoD or any other Organization.
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17. The Parties here by sign this Integrity Pact at________________on ________________ (Seller/Bidder) and ___________on __________ (Buyer)
BUYER BIDDER * /SELLER* Signature: Signature: General Manager/Dy G M, Authorized Signatory (*) Union Bank of India, …………………………..Division Date: Date: Stamp: Stamp: Witness Witness 1. ______________________ 1. ______________________
______________________ ______________________ 2.______________________ 2. ______________________ ______________________ ______________________ (*) – Authorized signatory of the company who has also signed and submitted
the main bid.
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63. Annexure Q- Letter for Refund of EMD
LETTER FOR REFUND OF EMD (To be submitted by the unsuccessful bidders)
Date:
The General Manager, Union Bank of India, Technology Centre, 1/1A, Adi Shankaracharya Marg, Opp. Powai Lake, Powai, Andheri (East), Mumbai‐400072. We ________________________________ (Company Name) had participated in the Request for Proposal (RFP) for Upgradation, Migration, Customization and Support of Oracle Financial Services Analytical Applications (OFSAA) Modules -MFTP, ALM & PM and Installation, Configuration, Implementation, Customisation, Maintenance and Support of Liquidity Risk Management System (LRM) module and we are an unsuccessful bidder. Kindly refund the EMD submitted for participation. Details of EMD submitted are as follows
Sr. No. Bidder Name EMD / DD Number
Drawn on (Bank Name
Amount (Rs.)
Bank details to which the money needs to be credited via NEFT are as follows 1. Name of the Bank with Branch 2. Account Type 3. Account Title 4. Account Number 5. IFSC Code Sign Name of the signatory Designation Company Seal.
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64. Annexure R – Bid Query Format
Bidders have to provide their queries on eligibility criteria, scope of work, terms & conditions etc. in excel format as mentioned below. Bidders are requested to categorize their queries under appropriate headings. Bidders are requested to provide a reference of the page number, state the clarification point and the queries/suggestion/deviation that they propose as shown below (all the queries will be entertained only in Microsoft Excel in the following format by e-mail):
Queries will not be accepted in any other format other than Microsoft Excel.
Sl. No. Clause no.
Page no. Clause Query Bank Response
Place: Date: Signature: Name & Designation: Business Address:
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65. Annexure S - Bank Guarantee for EMD Date:
To
Union Bank of India, Department of Information Technology, 1/1A, Adi Shankaracharya Marg, JVLR, Opp. Powai Lake (Andheri East), Powai (Andheri East), Mumbai 400072.
Dear Sir,
M/s __________________ having their registered office at _____________ (hereinafter called
the ‘Bidder’) wish to respond to the Request for Proposal (RFP) for Upgradation, Migration,
Customization and Support of Oracle Financial Services Analytical Applications (OFSAA)
Modules -MFTP, ALM & PM and Installation, Configuration, Implementation, Customisation,
Maintenance and Support of Liquidity Risk Management System (LRM) module, self and other
associated Bidders and submit the proposal for the same as listed in the RFP document.
Whereas the ‘Bidder’ has submitted the proposal in response to RFP, we, the ____________
Bank having our head office ________________ hereby irrevocably guarantee an amount of
Rs.20,00,000.00 (Rupees Twenty lac Only) as bid security as required to be submitted by the
‘Bidder’ as a condition for participation in the said process of RFP.
The Bid security for which this guarantee is given is liable to be enforced/ invoked:
1. Withdraws its bid during bid validity period
2. Refuses to honor commercial bid. Bank reserves the right to place order onto Bidder
based on prices quoted by them.
3. Refuses to accept purchase order or having accepted the purchase order, fails to carry
out his obligations mentioned therein
We undertake to pay immediately on demand, to Union Bank of India, the said amount of
Rs.20,00,000.00 (Rupees Twenty lac Only) without any reservation, protest, demur, or
recourse. The said guarantee is liable to be invoked/ enforced on the happening of the
contingencies as mentioned above and also in the RFP document and we shall pay the amount
on any Demand made by Union Bank of India which shall be conclusive and binding on us
irrespective of any dispute or difference raised by the Bidder.
Notwithstanding anything contained herein:
1) Our liability under this Bank guarantee shall not exceed Rs. 20,00,000.00 (Rupees Twenty lac Only).
2) This Bank guarantee will be valid up to __________________; with a claim period of 45 days thereafter and
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3) We are liable to pay the guarantee amount or any part thereof under this Bank guarantee only upon service of a written claim or demand by you on or before ________________.
In witness whereof the Bank, through the authorized officer has sets its hand and stamp on this _______________ day of __________________ at _________________.
Signature …………………………………… Name ………………………………………… (In Block letters) Designation ………………………………… (Staff Code No.)…………………………….. Official address: (Bank’s Common Seal) Attorney as per power of Attorney No. Date: WITNESS: 1……………………………………………… (Signature with Name, Designation & Address) 2……………………………………………… (Signature with Name, Designation & Address)
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66. Annexure T – Format of Performance Bank Guarantee (Covering Delivery obligations) NOTE:
1. This guarantee should be furnished by a Nationalized Bank / Scheduled Bank, other than Union Bank of India, as per the following format.
2. This bank guarantee should be furnished on stamp paper value as per Stamp Act. (not less than Rs.500/-).
3. The stamp paper should be purchased either in the Name of the Bank executing the Guarantee or in the name of Union Bank of India.
4. This Bank Guarantee should be furnished within 30 days from the date of purchase order or the delivery period prescribed in the purchase order whichever is earlier.
5. This Bank Guarantee should be directly sent to the bank by the Issuing Bank under Registered Post with Acknowledge Due.
To Union Bank of India, 5th floor, Technology Centre, Union Bank of India, Adi Shankaracharya Marg, Opp. Powai Lake, Powai, Andheri (East), Mumbai‐400072. Dear Sir, In consideration of Union Bank of India, Technology Centre, Adi Shankaracharya Marg, Opp.
Powai Lake, Powai, Andheri (East), Mumbai‐400072, placing an order for Implementation of
& on __________________ having registered office at _____________________ (hereinafter
called the vendor) as per the purchase contract entered into by the vendor vide purchase
contract no ____________ dated __________ (hereinafter called the said contract), we
________________( Name of the Guarantor Bank), a 'schedule bank', issuing this guarantee
through its branch at __________ presently located at
__________________________________________________________ (hereinafter called the
bank), do hereby irrevocably and unconditionally guarantee the due performance of the
vendor as to the ) for Upgradation, Migration, Customization and Support of Oracle Financial
Configuration, Implementation, Customisation, Maintenance and Support of Liquidity Risk
Management System (LRM) module as per the said contract entered into by the vendor with
you.
If the said vendor fails to implement or maintain the system or any part thereof as per the
contract and on or before the schedule dates mentioned therein, we _____________ (Name
of the Guarantor Bank), do hereby unconditionally and irrevocably agree to pay the amounts
due and payable under this guarantee without any demur and merely on demand in writing
from you during the currency stating that the amount claimed is due by way of failure on the
part of the vendor or loss or damage caused to or suffered / or would be caused to or suffered
by you by reason of any breach by the said vendor of any of the terms and conditions of the
said contract, in part or in full. Any such demand made on us shall be conclusive as regards
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the amount due and payable under this guarantee.
We ______________ (Name of the Guarantor Bank), further agree that this guarantee shall
continue to be valid will you unless you certify that the vendor has fully performed all the
terms and conditions of the said contract and accordingly discharge this guarantee, or until
______________ , whichever is earlier. Unless a claim or demand is made on us in writing
under this guarantee on or before ______________, we shall be discharged from all our
obligations under this guarantee. If you extend the schedule dates of performance under the
said contract, as per the terms of the said contract, the vendor shall get the validity period
of this guarantee extended suitably and we agree to extend the guarantee accordingly at
the request of the vendor and at our discretion, provided such request is served on the bank
on or before ______________.
Failure on part of the vendor in this respect shall be treated as a breach committed by the
vendor and accordingly the amount under this guarantee shall at once become payable on
the date of receipt of demand made by you for payment during the validity of this guarantee
or extension of the validity period.
You will have fullest liberty without affecting this guarantee to postpone for any time or
from time to time any of your rights or powers against the vendor and either to enforce or
forebear to enforce any or all of the terms and conditions of the said contract. We shall not
be released from our liability under this guarantee by the exercise of your liberty with
reference to matters aforesaid or by reason of any time being given to the vendor or any
other forbearance act or omission on your part or any indulgence by you to the vendor or by
any variation or modification of the said contract or any other act, matter or thing
whatsoever which under the law relating to sureties would but for the provisions hereof have
the effect of so releasing us from our liability hereunder.
In order to give full effect to the guarantee herein contained you shall be entitled to act as
if we are your principal debtors in respect of all your claims against the vendor hereby
guaranteed by us as aforesaid and we hereby expressly waive all our rights of surety ship and
other rights if any which are in any way inconsistent with the above or any other provision
of this guarantee.
The words the vendor, the beneficiary of this guarantees i.e. Yourself, and ourselves i.e.
__________________ (Name of the Guarantor Bank), unless repugnant to the context or
otherwise shall include their assigns, successors, agents, legal representatives. This
guarantee shall not be effected by any change in the constitution of any of these parties and
will ensure for and be available to and enforceable by any absorbing or amalgamating or
reconstituted company or concern, in the event of your undergoing any such absorption,
amalgamation or reconstitution.
This guarantee shall not be revocable during its currency except with your prior consent in
writing. This guarantee is non-assignable and non-transferrable.
Notwithstanding anything contained herein above:
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I) Our liability under this bank guarantee shall not exceed 10% of the TCO.
II) This bank guarantee shall be valid up to _____________. (date to be fixed by the
bidder as per RFP terms & conditions)
III) We are liable to pay the guaranteed amount or any part thereof under this bank
guarantee only if you serve upon us a written claim or demand (and which should be
received by us), on or before ____________ 12:00 hours (Indian standard time) where
after it ceases to be in effect in all respects whether or not the original bank
guarantee is returned to us.
This guarantee deed must be returned to us upon expiration of the period of guarantee. Signature …………………………………… Name ………………………………………… (In Block letters) Designation ………………………………… (Staff Code No.)…………………………….. Official address: (Bank’s Common Seal) Attorney as per power of Attorney No. Date: WITNESS: 1……………………………………………… (Signature with Name, Designation & Address) 2……………………………………………… (Signature with Name, Designation & Address)
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67. Annexure U – Know Your Employee (KYE) Clause
(Bidder has to submit Undertaking on company letter head as per format given below).
1. We ______________________ (name of the company) hereby confirm that all the Resource (both on-site and off-site) deployed/to be deployed on Bank’s project for ________________ (Name of the RFP) have undergone KYE (Know Your Employee) process and requisite checks have been performed prior to employment of said employees as per our policy. 2. We undertake and agree to save defend and keep harmless and indemnified the Bank against all loss, cost, damages, claim penalties expenses, legal liability because of non compliance of KYE and of misconduct of the employee deployed by us to the Bank. 3. We further agree to submit the required supporting documents (Process of screening, Background verification report, police verification report, character certificate, ID card copy, Educational document, etc) to Bank before deploying officials in Bank premises for Upgradation, Migration, Customization and Support of Oracle Financial Services Analytical Applications (OFSAA) Modules -MFTP, ALM & PM and Installation, Configuration, Implementation, Customisation, Maintenance and Support of Liquidity Risk Management System (LRM) module).”
Signature of Competent Authority with company seal ________________________________ Name of Competent Authority __________________________________ Company / Organization __________________________________ Designation within Company / Organization______________________________ Date ________________ Name of Authorized Representative __________________________________ Designation of Authorized Representative________________________________ Signature of Authorized Representative __________________________________ Verified above signature Signature of Competent Authority__________________________________ Date ________________
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68. Annexure V - Undertaking of Information Security
(This letter should be on the letterhead of the bidder as well as the OEM/ Manufacturer duly signed by an authorized signatory on Information security as per
regulatory requirement) Place: Date: To:
The General Manager, Union Bank of India, 5th floor, Technology Centre, 1/1A, Adi Shankaracharya Marg, Opp. Powai Lake, Powai, Andheri (East), Mumbai‐400072.
Sir,
Subject: Request for Proposal (RFP) For Upgradation, Migration, Customization and
Support of Oracle Financial Services Analytical Applications (OFSAA) Modules -MFTP, ALM
& PM and Installation, Configuration, Implementation, Customisation, Maintenance and
Support of Liquidity Risk Management System (LRM) module.
We hereby undertake that the proposed solution / software to be supplied will be free of malware, free of any obvious bugs and free of any covert channels in the code (of the version of the application being delivered as well as any subsequent versions/modifications done)
Yours faithfully, Authorized Signatory Name: Designation: Vendor’s Corporate Name Address Email and Phone #
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69. Annexure W – Version Details of OFSAA
The different modules of OFSAA and the version details in the three banks is as
under:
Bank Module Version Status
Union Bank of India Asset liability Mgt Version 5.6 Live
Fund Transfer Pricing Version 5.6 Live
Profitability Management Version 5.6 Live
Liquidity Risk Mgt Yet to be implemented
Corporation Bank Asset liability Mgt Version 8.0.5 In UAT stage
Fund Transfer Pricing Version 8.0.5 In UAT stage
Profitability Management Version 8.0.5 Yet to be implemented
Liquidity Risk Mgt Version 8.0.5 Yet to be implemented
Andhra Bank Asset liability Mgt Version 4.5 Live
Fund Transfer Pricing N.A.
Profitability Management N.A.
Liquidity Risk Mgt N.A.
ATS for OFSAA application has regularly been paid by Union Bank of India. Upgrade
to the latest version of OFSAA will enable the Bank (Amalgamated Entity AE) to
customize Asset Liability Management (ALM), Matched Fund Transfer Pricing (MFTP)
and Profitability Management-Cost Income Allocation (PM) modules to meet the
enhanced business requirements of the Bank and will also enable in implementing
the Liquidity Risk Management (LRM) module, license for which has already been
procured separately by erstwhile Corporation Bank from the Original Equipment
Manufacturer (OEM), Oracle.
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70. Annexure X – Certificate for EMD Waiver for MSME/NSIC Firms
(in Letter head of Chartered Accountant)
Date: TO WHOMSOEVER IT MAY CONCERN
This is to certify that M/s. _________________________________, having registered office at __________________________________has made an original investment of Rs.__________/- in _________________, as per Audited Balance Sheet as on 31.03.2019/2020. Further we certify that the Company is classified under SME as per MSME Act 2006. We have checked the books of the accounts of the company and certify that the above information is true and correct. Chartered Accountant Firm Name Signature Name Reg.No VID No.
Firm Seal
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71. Annexure Y – Scoring Guide
Sl. No.
Criteria Sub Criteria No. of
Instances
Short Description /
Reference No. of proof
1. Number of relevant credentials of OFSAA ALM solution implemented successfully or under implementation in a Bank/FI in India/Global
Under Implementation
One relevant live credential
Two or more relevant live credentials
2. Number of relevant credentials of OFSAA MFTP solution implemented successfully or under implementation in a Bank/FI in India/Global
Under Implementation
One relevant live credential
Two or more relevant live credentials
3. Number of relevant credentials of OFSAA PM solution implemented successfully or under implementation in a Bank/FI in India/Global
Under Implementation
One relevant live credential
Two or more relevant live credentials
4. Number of relevant credentials of OFSAA LRM solution implemented successfully or under implementation in a Bank/FI in India/Global
One Under Implementation credential
Two Under Implementation credential/One relevant Live Credential
Three Under Implementation credential / Two relevant Live Credential
5. Number of relevant credentials of OFSAA ALM, MFTP, PM and LRM solution implemented successfully or under implementation in a Single Bank/FI in India/Global
One Under Implementation credential
Two Under Implementation credential / One relevant Live Credential
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Two or more relevant Live Credential
6. The bidder should have a pool of resources. The resources should currently be working or have worked in OFSAA for at least in 1 Bank (Proof should be submitted)
20 or more resources in OFSAA 8.0 and above version.
Number of
resources
Names of resources
20 or more resources in version lesser than OFSAA 8.0
15 or more resources in OFSAA 8.0 and above version.
15 or more resources in version lesser than OFSAA 8.0
10 or more resources OFSAA 8.0 and above version.
10 or more resources in version lesser than OFSAA 8.0.
Note: Scoring guide is required to be filled by bidders for transparent and error free
marking. If document proof submitted does not have stamp and signature, it will
not be accepted by bank. Please mention the name of the Bank/FI issued the
proof in short description field.
Yours faithfully, Authorized Signatory Name: Designation: Vendor’s Corporate Name Address Email and Phone #
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72. Annexure Z – Details of Hardware & Operating System Requirement
The Bidder must specify complete details of Hardware and other systems required for successful implementation of the offered Solution, in the following format.
