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    Requirements ManagementRequirements Management

    Key Process AreaKey Process Area

    Level 2Level 2

    Presented by: Omar Kamal HosneyPresented by: Omar Kamal HosneyLucent TechnologiesLucent Technologies

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    Requirements Management KPA: PurposeRequirements Management KPA: Purpose

    The purpose of Requirements Management

    is to establish a common understandingbetween the customer and the software

    project of the customer's requirements

    that will be addressed by the software

    project.

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    Requirements Management KPA: CustomerRequirements Management KPA: Customer

    Customer

    Customer

    External

    Internal

    SecondaryPrimary

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    Requirements Management KPARequirements Management KPA

    UserUser IndustryIndustryOther

    Groups

    Other

    Groups

    Software

    Development

    SoftwareDevelopment

    System

    Engineering

    System

    EngineeringCustomer

    Customer

    Requirements

    allocated to

    software

    Requirements

    allocated to

    software

    Customer

    Requirements

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    Requirements Management KPA (Cont.)Requirements Management KPA (Cont.)

    Establishing and maintaining an

    agreement with the customer on the

    requirements for the software

    project.

    This agreement is referred to as the"system requirements allocated to

    the software."

    Requirements Management involves:

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    Requirements Management KPA (Cont.)Requirements Management KPA (Cont.)

    The agreement covers both thetechnical and non-technical (e.g.,

    delivery dates) requirements.

    The agreement forms the basis

    for estimating, planning,performing, and tracking thesoftware project's activities

    throughout the software lifecycle.

    Technical Non-Technical

    Planning

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    Goals For Requirements Management KPAGoals For Requirements Management KPA

    System requirements allocated to software

    are controlled to establish a baseline for

    software engineering and management use.

    Software plans, products, and activities are

    kept consistent with the system requirements

    allocated to software.

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    Common FeaturesCommon Features

    Commitment to Perform

    Commitment to Perform describes theactions the organization must take to ensure

    that the process is established and will

    endure. Commitment to Perform typically

    involves establishing organizational policies

    and senior management sponsorship.

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    RM Commitment to Perform: C1RM Commitment to Perform: C1

    The project follows a written organizational policy for managing

    the system requirements allocated to software.

    Commitment 1Commitment 1

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    RM Commitment to Perform: C1RM Commitment to Perform: C1

    The project follows a written organizational policy for managing

    the system requirements allocated to software.

    Commitment 1Commitment 1

    The system requirements allocated to the software are

    referred to as "allocated requirements" in these practices.The allocated requirements are the subset of the system

    requirements that are to be implemented in the software

    components of the system. The allocated requirements are a

    primary input to the software development plan. Software

    requirements analysis elaborates and refines the allocated

    requirements and results in software requirements which

    are documented.

    The system requirements allocated to the software are

    referred to as "allocated requirements" in these practices.

    The allocated requirements are the subset of the system

    requirements that are to be implemented in the software

    components of the system. The allocated requirements are a

    primary input to the software development plan. Software

    requirements analysis elaborates and refines the allocatedrequirements and results in software requirements which

    are documented.

    System Req.

    Software Req.

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    RM Commitment to Perform: C1RM Commitment to Perform: C1

    The project follows a written organizational policy for managing

    the system requirements allocated to software.

    Commitment 1Commitment 1

    This policy typically specifies that:

    1. The allocated requirements are documented.

    2. The allocated requirements are reviewed by:

    the software managers, and

    other affected groups.

    This policy typically specifies that:

    1. The allocated requirements are documented.

    2. The allocated requirements are reviewed by:

    the software managers, and

    other affected groups.

    SRS Document

    SRS Review

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    RM Commitment to Perform: C1RM Commitment to Perform: C1

    The project follows a written organizational policy for managing

    the system requirements allocated to software.

    Commitment 1Commitment 1

    Examples of affected groups include:

    - system test,- software engineering (including all subgroups, such as

    software design),

    - system engineering,

    - software quality assurance,- software configuration management, and

    - documentation support.

    Examples of affected groups include:

    - system test,- software engineering (including all subgroups, such as

    software design),

    - system engineering,

    - software quality assurance,- software configuration management, and

    - documentation support.

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    RM Commitment to Perform: C1RM Commitment to Perform: C1

    The project follows a written organizational policy for managing

    the system requirements allocated to software.

    Commitment 1Commitment 1

    3. The software plans, work products, and activities are

    changed to be consistent with changes to the allocated

    requirements.

    3. The software plans, work products, and activities are

    changed to be consistent with changes to the allocated

    requirements.

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    Common FeaturesCommon Features

    Ability to Perform.

    Ability to Perform describes thepreconditions that must exist in the project

    or organization to implement the software

    process competently. Ability to Perform

    typically involves resources, organizational

    structures, and training.

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    RM Ability to Perform: A1RM Ability to Perform: A1

    For each project, responsibility is established for analyzing the

    system requirements and allocating them to hardware, software,and other system components.

    Ability 1Ability 1

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    RM Ability to Perform: A1RM Ability to Perform: A1

    For each project, responsibility is established for analyzing the

    system requirements and allocating them to hardware, software,and other system components.

    Ability 1Ability 1

    This responsibility covers:

    1. Managing and documenting the system requirements and

    their allocation throughout the project's life.

    2. Effecting changes to the system requirements and their

    allocation.

    This responsibility covers:

    1. Managing and documenting the system requirements and

    their allocation throughout the project's life.

    2. Effecting changes to the system requirements and their

    allocation.

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    RM Ability to Perform: A2RM Ability to Perform: A2

    The allocated requirements are documented.

    Ability 2Ability 2

    A i i f A2RM Abili P f A2

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    RM Ability to Perform: A2RM Ability to Perform: A2

    The allocated requirements are documented.

    Ability 2Ability 2

    The allocated requirements include:

    1. The non-technical requirements (i.e., the agreements,

    conditions, and/or contractual terms) that affect anddetermine the activities of the software project.

    Examples of agreements, conditions, and contractual terms

    include:- products to be delivered,

    - delivery dates, and

    - milestones.

    The allocated requirements include:

    1. The non-technical requirements (i.e., the agreements,

    conditions, and/or contractual terms) that affect anddetermine the activities of the software project.

    Examples of agreements, conditions, and contractual terms

    include:- products to be delivered,

    - delivery dates, and

    - milestones.

    Non-Technical

    RM Abilit t P f A2RM Abilit t P f A2

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    RM Ability to Perform: A2RM Ability to Perform: A2

    The allocated requirements are documented.

    Ability 2Ability 2

    2. The technical requirements for the software.

    Examples of technical requirements include:

    - end user, operator, support, or integration functions;

    - performance requirements;

    - design constraints;- programming language; and

    - interface requirements.

    2. The technical requirements for the software.

    Examples of technical requirements include:

    - end user, operator, support, or integration functions;

    - performance requirements;

    - design constraints;- programming language; and

    - interface requirements.

    Technical

    RM Abilit t P f A2RM Abilit t P f A2

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    RM Ability to Perform: A2RM Ability to Perform: A2

    The allocated requirements are documented.

    Ability 2Ability 2

    3. The acceptance criteria that will be used to validate that

    the software products satisfy the allocated requirements.

    3. The acceptance criteria that will be used to validate that

    the software products satisfy the allocated requirements.

    Acceptance Criteria

    Check List.

    RM Abilit t P f A3RM Abilit to Perform: A3

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    RM Ability to Perform: A3RM Ability to Perform: A3

    Adequate resources and funding are provided for managing the

    allocated requirements.

    Ability 3Ability 3

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    Common FeaturesCommon Features

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    Common FeaturesCommon Features

    Activities Performed

    Activities Performed describes the roles andprocedures necessary to implement a key

    process area. Activities Performed typically

    involve establishing plans and procedures,

    performing the work, tracking it, and taking

    corrective actions as necessary.

    RM Activities Performed: A1RM Activities Performed: A1

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    RM Activities Performed: A1RM Activities Performed: A1

    Activity 1Activity 1

    1. Incomplete and missing allocated requirements are

    identified.2. The allocated requirements are reviewed to determine

    whether they

    are:

    feasible and appropriate to implement in software,clearly and properly stated,

    consistent with each other, and

    testable.

    1. Incomplete and missing allocated requirements are

    identified.2. The allocated requirements are reviewed to determine

    whether they

    are:

    feasible and appropriate to implement in software,clearly and properly stated,

    consistent with each other, and

    testable.

    The software engineering group reviews the allocated requirements before

    they are incorporated into the software project.

    RM Activities Performed: A1RM Activities Performed: A1

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    RM Activities Performed: A1RM Activities Performed: A1

    The software engineering group reviews the allocated requirements before

    they are incorporated into the software project.

    Activity 1Activity 1

    3. Any allocated requirements identified as having

    potential problems are reviewed with the group

    responsible for analyzing and allocating system

    requirements, and necessary changes are made.

    3. Any allocated requirements identified as having

    potential problems are reviewed with the group

    responsible for analyzing and allocating system

    requirements, and necessary changes are made.

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    RM Activities Performed: A2RM Activities Performed: A2

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    RM Activities Performed: A2RM Activities Performed: A2

    Activity 2Activity 2

    The software engineering group uses the allocated requirements as the basis

    for software plans, work products, and activities.

    RM Activities Performed: A2RM Activities Performed: A2

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    RM Activities Performed: A2RM Activities Performed: A2

    The software engineering group uses the allocated requirements as the basis

    for software plans, work products, and activities.

    Activity 2Activity 2

    The allocated requirements:

    1. Are managed and controlled.

    "Managed and controlled" implies that the version of the

    work product in use at a given time (past or present) is known(i.e., version control), and changes are incorporated in a

    controlled manner (i.e., change control).

    If a greater degree of formality than is implied by "managed

    and controlled" is desired, the work product can be placedunder the full discipline of configuration management, as is

    described in the Software Configuration Management key

    process area.

    The allocated requirements:

    1. Are managed and controlled.

    "Managed and controlled" implies that the version of the

    work product in use at a given time (past or present) is known(i.e., version control), and changes are incorporated in a

    controlled manner (i.e., change control).

    If a greater degree of formality than is implied by "managed

    and controlled" is desired, the work product can be placedunder the full discipline of configuration management, as is

    described in the Software Configuration Management key

    process area.

    RM Activities Performed: A2RM Activities Performed: A2

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    RM Activities Performed: A2

    The software engineering group uses the allocated requirements as the basis

    for software plans, work products, and activities.

    Activity 2Activity 2

    2. Are the basis for the software development plan.

    3. Are the basis for developing the software

    requirements.

    2. Are the basis for the software development plan.

    3. Are the basis for developing the software

    requirements.

    RM Activities Performed: A3RM Activities Performed: A3

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    Changes to the allocated requirements are reviewed and

    incorporated into the software project.

    Activity 3Activity 3

    1. The impact to existing commitments is assessed, and

    changes are negotiated as appropriate. Changes to commitments made to individuals and

    groups external to the organization are reviewed with

    senior management.

    Changes to commitments within the organization are

    negotiated with the affected groups.

    1. The impact to existing commitments is assessed, and

    changes are negotiated as appropriate.

    Changes to commitments made to individuals and

    groups external to the organization are reviewed with

    senior management.

    Changes to commitments within the organization are

    negotiated with the affected groups.

    RM Activities Performed: A3RM Activities Performed: A3

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    Changes to the allocated requirements are reviewed and

    incorporated into the software project.

    Activity 3Activity 3

    2. Changes that need to be made to the software plans,work products, and activities resulting from changes to

    the allocated requirements are:

    identified, evaluated, assessed for risk, documented,

    planned, communicated to the affected groups and

    individuals, and tracked to completion.

    2. Changes that need to be made to the software plans,

    work products, and activities resulting from changes to

    the allocated requirements are:

    identified, evaluated, assessed for risk, documented,

    planned, communicated to the affected groups and

    individuals, and tracked to completion.

    Common FeaturesCommon Features

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    Measurement and Analysis

    Measurement and Analysis describes theneed to measure the process and analyze themeasurements. Measurement and Analysis

    typically includes examples of themeasurements that could be taken todetermine the status and effectiveness of the

    Activities Performed.

    RM Measurement and Analysis: M1RM Measurement and Analysis: M1

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    y

    Measurements are made and used to determine the status of the

    activities for managing the allocated requirements.

    Measurement 1Measurement 1

    Examples of measurements include:

    - status of each of the allocated requirements;- change activity for the allocated requirements; and

    - cumulative number of changes to the allocated

    requirements, including total number of changes

    proposed, open, approved, and incorporated into thesystem baseline.

    Examples of measurements include:

    - status of each of the allocated requirements;- change activity for the allocated requirements; and

    - cumulative number of changes to the allocated

    requirements, including total number of changes

    proposed, open, approved, and incorporated into thesystem baseline.

    Common FeaturesCommon Features

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    Verifying Implementation

    Verifying Implementation describes thesteps to ensure that the activities areperformed in compliance with the process

    that has been established. Verificationtypically encompasses reviews and audits bymanagement and software quality

    assurance.

    RM Verifying Implementation: V1RM Verifying Implementation: V1

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    The activities for managing the allocated requirements are

    reviewed with senior management on a periodic basis.

    Verification 1Verification 1

    The primary purpose of periodic reviews by senior

    management is to provide awareness of and insightinto software process activities at an appropriate level

    of abstraction and in a timely manner. The time

    between reviews should meet the needs of the

    organization and may be lengthy, as long as adequatemechanisms for exception reporting are available.

    The primary purpose of periodic reviews by senior

    management is to provide awareness of and insightinto software process activities at an appropriate level

    of abstraction and in a timely manner. The time

    between reviews should meet the needs of the

    organization and may be lengthy, as long as adequatemechanisms for exception reporting are available.

    RM Verifying Implementation: V2RM Verifying Implementation: V2

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    The activities for managing the allocated requirements are

    reviewed with the project manager on both a periodic andevent-driven basis.

    Verification 2Verification 2

    RM Verifying Implementation: V3RM Verifying Implementation: V3

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    The software quality assurance group reviews and/or audits the

    activities and work products for managing the allocatedrequirements and reports the results.

    Verification 3Verification 3

    RM Verifying Implementation: V3RM Verifying Implementation: V3

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    The software quality assurance group reviews and/or audits the

    activities and work products for managing the allocatedrequirements and reports the results.

    Verification 3Verification 3

    At a minimum, these reviews and/or audits verify that:1. The allocated requirements are reviewed, and problems are

    resolved before the software engineering group commits to

    them.

    2. The software plans, work products, and activities are

    appropriately revised when the allocated requirements change.

    3. Changes to commitments resulting from changes to the

    allocated requirements are negotiated with the affected groups.

    At a minimum, these reviews and/or audits verify that:

    1. The allocated requirements are reviewed, and problems are

    resolved before the software engineering group commits to

    them.

    2. The software plans, work products, and activities are

    appropriately revised when the allocated requirements change.

    3. Changes to commitments resulting from changes to the

    allocated requirements are negotiated with the affected groups.

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    AppendixAppendix

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    This Section is not a part of the

    presentation show. It is used only

    for further discussions.

    Hint: The Requirement Engineering ProcessHint: The Requirement Engineering Process

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    Requirements AnalysisRequirements Analysis

    Feasibility StudyFeasibility Study

    Feasibility ReportFeasibility Report Requirements DefinitionRequirements Definition

    Requirements SpecificationRequirements Specification

    System ModelsSystem Models

    Definition of

    Requirements

    Definition of

    Requirements

    Specifications of RequirementsSpecifications of RequirementsRequirements

    DocumentRequirementsDocument

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    Hint: Requirements ValidationHint: Requirements Validation

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    ValidityValidity CompletenessCompleteness

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    ConsistencyConsistencyRealismRealism

    Requirements ValidationRequirements Validation

    PrototypingPrototyping

    EvolutionaryEvolutionary Throw AwayThrow Away

    Hint: Requirements Document (Analysis)Hint: Requirements Document (Analysis)

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    Requirements DocumentRequirements Document

    Requirements DefinitionRequirements Definition

    Requirements AnalysisRequirements Analysis

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    Requirements SpecificationRequirements Specification

    This is the process of deriving the system requirements through observation of

    existing systems, discussions with potential users and procurers, task analysis and so

    on. This may involve the development of one or more different system models. These

    help the analyst understand the system to be specified. System prototypes may also bedeveloped to help understand the requirements.

    This is the process of deriving the system requirements through observation of

    existing systems, discussions with potential users and procurers, task analysis and so

    on. This may involve the development of one or more different system models. These

    help the analyst understand the system to be specified. System prototypes may also bedeveloped to help understand the requirements.

    Hint: Requirements Document (Definition)Hint: Requirements Document (Definition)

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    Requirements DocumentRequirements Document

    Requirements DefinitionRequirements Definition

    Requirements AnalysisRequirements Analysis

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    Requirements SpecificationRequirements Specification

    Requirements definition is the activity of translating the information gathered during

    the analysis activity into a document that defines a set of requirements. These should

    accurately reflect what the customer wants. This document must be written so that itcan be understood by the end-user and the system customer.

    Requirements definition is the activity of translating the information gathered during

    the analysis activity into a document that defines a set of requirements. These should

    accurately reflect what the customer wants. This document must be written so that itcan be understood by the end-user and the system customer.

    Hint: Requirements Document (Specification)Hint: Requirements Document (Specification)

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    Requirements DocumentRequirements Document

    Requirements DefinitionRequirements Definition

    Requirements AnalysisRequirements Analysis

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    Requirements SpecificationRequirements Specification

    A detailed and precise description of the system requirements is set out to act as a

    basis for a contract between client and software developer. The creation of this

    document is usually carried out in parallel with some high-level design. The designand requirements activities influence each other as they develop.

    A detailed and precise description of the system requirements is set out to act as a

    basis for a contract between client and software developer. The creation of this

    document is usually carried out in parallel with some high-level design. The designand requirements activities influence each other as they develop.

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    Hint: Requirements ValidationHint: Requirements Validation

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    ValidityValidity CompletenessCompleteness

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    ConsistencyConsistencyRealismRealism

    Requirements ValidationRequirements Validation

    PrototypingPrototyping

    EvolutionaryEvolutionary Throw AwayThrow Away

    Hint: Requirements AnalysisHint: Requirements Analysis

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    View PointsView Points System ModelsSystem Models

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    Use CasesUse Cases

    Requirements AnalysisRequirements Analysis

    Data-flow models.

    Semantic Data modelsObject models

    Data dictionaries

    Data-flow models.

    Semantic Data modelsObject models

    Data dictionaries

    Use case model

    Use case scenariosSequence diagrams

    State charts

    Use case model

    Use case scenariosSequence diagrams

    State charts

    Bruce Powel Douglass, Real-Time UML" Addison Wesley, 2th Edition, 1999.

    Hint: Req. Definition and SpecificationHint: Req. Definition and Specification

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    Functional RequirementsFunctional Requirements

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    Requirements DefinitionRequirements Definition

    Non-functional RequirementsNon-functional Requirements

    Requirements SpecificationRequirements Specification

    Structured natural languageDesign description language

    Requirements specification languages

    Graphical notationsMathematical specifications.

    Structured natural languageDesign description language

    Requirements specification languages

    Graphical notationsMathematical specifications.

    Hint: Requirements AnalysisHint: Requirements Analysis

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    View PointsView Points System ModelsSystem Models

    Ian Sommerville, Software Engineering" Addison Wesley, 5th Edition, 1998.

    Use CasesUse Cases

    Requirements AnalysisRequirements Analysis

    Data-flow models.

    Semantic Data modelsObject models

    Data dictionaries

    Data-flow models.

    Semantic Data modelsObject models

    Data dictionaries

    Use case model

    Use case scenariosSequence diagrams

    State charts

    Use case model

    Use case scenariosSequence diagrams

    State charts

    Bruce Powel Douglass, Real-Time UML" Addison Wesley, 2th Edition, 1999.

    Example: Requirements TemplatesExample: Requirements Templates

    Template Notes

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    Template Notes

    General Description

    Assumptions and Dependencies

    Product Functions

    Product Prospective

    Requirements SpecificationFunctional Requirements

    Non Functional Requirements

    Other Requirements

    Constraints/LimitationsAcceptance

    Apportioning of Requirements

    Prioritisation of Requirements

    Dependencies between Requirements

    Traceability of Req. To SOW

    Example: Requirements Templates (Cont.)Example: Requirements Templates (Cont.)

    Non Functional Requirements

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    Non Functional Requirements

    Product Requirements

    Efficiency Requirements

    Performance Requirements

    Space Requirements

    Reliability Requirements

    Portability Requirements

    Usability Requirements

    Process Requirements

    Delivery RequirementsImplementation Requirements

    Standards Requirements

    Legislative Requirements

    External RequirementsEthical Requirements

    Interoperability Requirements

    Notes: How to measure nonNotes: How to measure non--functional req.?functional req.?

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    Requirements measures

    Speed: Processed transactions/second, User event

    response time, Screen refresh time.

    Size: Kbytes, Number of RAM Chips.Ease of Use: Training time, Numbers of help frames.

    Reliability: Mean time to failure, Probability of

    unavailability, Rate of failure occurrence.

    Robustness: Time to restart after failure, Percentage of

    events causing failure, probability of data corruption on

    failure.

    Portability: Percentage of target-dependant statements, No.of target systems

    Hint 1: Process DefinitionHint 1: Process Definition

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    Process DefinitionProcess Definition Implementation and DeploymentImplementation and Deployment

    Process Analysis and ChangeProcess Analysis and Change

    Pankaj Jalote, CMM in Practice" Addison Wesley, SEI Series in Software Engineering, 2000.