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Research in Action Myers-JDC-Brookdale Newsletter 4 Fall-Winter 2014

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(continued on page 6) Research in Action In 2014, MJB is celebrating 40 years of using applied social research to make a difference in Israel, the Jewish world, and the international community. See pages 4-5 for highlights of our landmark anniversary! Inside this issue: Reforming Israel’s Public Health Care System 1 Transforming Education in the Arab Sector 1 Spotlight on Quality Assurance 2 New Handbook on Shared Measurement 3 In Memory of Ralph Goldman 3 MJB’s 40th Anniversary 4 Selected MJB Publications 8 Fall/Winter 2014 May 13 marked an important milestone for Israel’s Arab education system when the Myers-JDC-Brookdale Institute, together with the Qalansuwa Municipality and the Ministry of Education, held a study day to focus and reflect on the Learning from Success method of collaborative learning as a lever for on-going learning and change in Arab education. The study day was the culmination of four years of intensive activity by MJB’s Learning from Success (LFS) Unit in schools in Qalansuwa, one of Israel’s socio- economically weakest Arab communities. Educators and leaders from Arab cities in Transforming Education in the Arab Sector: Learning from Success Israel’s Central Region came to learn how their colleagues used LFS to transform the educational climate to encourage greater collective learning among school staff and Israel’s health system has been recognized internationally as one of the most effective models of health care, both in terms of its emphasis on health in the community and its relatively low cost. There has been growing concern, however, that recent changes are threatening some of its most important achievements and are eroding the general public's confidence in the system. These include the decline in resources available to the publicly financed system, increasing use of private health insurance and private health care to supplement public care, and the movement of senior physicians and resources from the public to the private system. These trends have contributed to greater gaps in access to health care between those who can and cannot afford private care. In response to these concerns, Minister of Health Yael German established the German Committee to Strengthen the Public Health System, as reported in our Summer/Fall 2013 Newsletter. This past June, the Committee issued its report, which represents the most significant proposed reform to Israel's health care system since the 1995 introduction of national health insurance. The committee's 100+ recommendations have been designed to significantly strengthen the public system and prevent Israel’s Health Care Expenditures, 2005-2012 32 34 36 38 40 2005 2009 2012 % of total expenditure Source: Ministry of Health (2014) Private expenditure Public expenditure Sweeping Reforms Proposed to Strengthen Israel’s Public Health Care System (continued on page 7) Students and teachers from Qalansuwa
Transcript

(continued on page 6)

Research in Act ion

In 2014, MJB is

celebrating 40

years of using

applied social

research to make a

difference in Israel,

the Jewish world,

and the

international

community.

See pages 4-5 for

highlights of our

landmark

anniversary!

Ins ide th is issue:

Reforming Israel’s

Public Health Care System

1

Transforming Education

in the Arab Sector

1

Spotlight on Quality

Assurance

2

New Handbook on

Shared Measurement

3

In Memory of Ralph

Goldman

3

MJB’s 40th Anniversary 4

Selected MJB Publications 8

Fal l/Winter 2014

May 13 marked an important milestone for

Israel’s Arab education system when the

Myers-JDC-Brookdale Institute, together

with the Qalansuwa Municipality and the

Ministry of Education, held a study day to

focus and reflect on the Learning from

Success method of collaborative learning

as a lever for on-going learning and change

in Arab education.

The study day was the culmination of four

years of intensive activity by MJB’s Learning

from Success (LFS) Unit in schools in

Qalansuwa, one of Israel’s socio-

economically weakest Arab communities.

Educators and leaders from Arab cities in

Transforming Education in the Arab Sector:

Learning from Success Israel’s Central Region came to learn how

their colleagues used LFS to transform the

educational climate to encourage greater

collective learning among school staff and

Israel’s health system has been recognized

internationally as one of the most effective

models of health care, both in terms of its

emphasis on health in the community and

its relatively low cost.

There has been growing concern, however,

that recent changes are threatening some of

its most important achievements and are

eroding the general public's confidence in

the system.

These include the decline in resources

available to the publicly financed system,

increasing use of private health insurance

and private health care to supplement

public care, and the movement of senior

physicians and resources from the public to

the private system.

These trends have contributed to greater

gaps in access to health care between those

who can and cannot afford private care.

In response to these concerns, Minister of

Health Yael German established the

German Committee to Strengthen the

Public Health System, as reported in our

Summer/Fall 2013 Newsletter.

This past June, the Committee issued its

report, which represents the most

significant proposed reform to Israel's

health care system since the 1995

introduction of national health insurance.

The committee's 100+ recommendations

have been designed to significantly

strengthen the public system and prevent

Israel’s Health Care Expenditures, 2005-2012

32

34

36

38

40

2005 2009 2012 %

of

tota

l exp

en

dit

ure

Source: Ministry of Health (2014)

Private

expenditure

Public

expenditure

Sweeping Reforms Proposed to Strengthen

Israel’s Public Health Care System

(continued on page 7)

Students and teachers from Qalansuwa

Page 2 Research in Act ion

Among the key changes to the regulation

process introduced by the RAF are:

Upgrading and clearly defining the

standards and regulations

Introducing defined quantitative

measures, as opposed to general

subjective assessments, taking into

account inputs, outputs, and outcomes

Incorporating the client's point of view in

the regulatory process

Developing a provider-level workplan to

correct deficiencies and closely

monitoring it for implementation progress

Constructing a national database on the

quality of care provided by the different

facilities, including data on the extent of

compliance with the standards and

regulations of the service, data on the

background and key needs of clients, and

data on the implementation of the

regulatory process

Fully computerizing the entire system

Supporting the government’s decision-

making in developing national policies

and setting priorities for regulation and

quality-promoting activities

In 2015, MJB will be focusing

on work with other government

ministries, including a project

with the Ministry of Education

to upgrade the regulatory

system of residential

educational facilities.

MJB’s Quality Assurance work

is a classic example of the

Institute’s ability to work

behind the scenes with

governmental organizations to

transform the human services

and thus make a difference in

the lives of Israel’s neediest

citizens.

“Our challenge is to help the government

make sure that vulnerable populations

receive high-quality services,” explains Tamar

Zemach-Marom, director of MJB’s Center for

Quality Assurance in the Social Services.

Since the late 1980s, MJB’s unique Center

for Quality Assurance in the Social Services

has worked to assist the public sector to

improve the quality of care through better

regulation. It does this using the RAF

(Regulation, Assessment, Follow-up) Method,

developed and continually updated by MJB.

Since the 1990s, MJB has worked with the

Ministry of Social Affairs and Social Services

to implement the RAF in almost all out-of-

home services targeting the main

populations served by the Ministry: children

and youth at risk, the elderly, people with

disabilities, and individuals with addictions.

The RAF method of continuous improvement

and quality monitoring has revolutionized the

Ministry’s regulation of human service

programs.

“When designing a system, we begin by

updating the standards and regulations,”

says Zemach-Marom, “and then we structure

ways to make sure they are implemented

properly.”

Spotlight on...MJB’s Center for Quality

Assurance in the Social Services

The RAF System for Quality Assurance

Page 3 Fa l l/Winter 2014

developing this government-JDC

partnership established MJB as an

institution uniquely positioned to

conduct applied research while retaining

independence and objectivity.

Ralph was a dedicated Board member of

MJB from its founding. His insight,

wisdom, and statesmanship contributed

greatly to the development of MJB’s

capacity to become a leading force in

efforts to increase the effectiveness with

which Israeli society addresses critical

social challenges to enhance the well-being

of, and expand opportunities for, its most

vulnerable members.

To the end, Ralph expressed much pride in

the Institute. Earlier this year, Ralph

participated in MJB’s 40th anniversary film.

“Looking back over forty years,” he said on

the film, “our dream has been fulfilled

beyond our expectations.”

From its inception, the Institute benefited

greatly from Ralph's guidance and support.

He will be sorely missed.

On October 7, 2014, the Myers-JDC-

Brookdale Institute lost one of its dearest

friends and supporters, Ralph I. Goldman,

who passed away at age 100 in Jerusalem.

Ralph was a visionary whose guiding hand

and unwavering passion served JDC, the

Jewish people, and the State of Israel for

many decades.

In 1974, Ralph was instrumental in

establishing the JDC-Brookdale Institute as

a center for applied social research serving

Israel, the Jewish people, and the

international community. (In 2004, the

Institute became MJB.)

At the time, JDC was making a strategic

shift from direct service delivery to

innovative service development. Ralph

identified the scarcity of relevant applied

social policy and service research, and its

vital importance as a guide for policy and

service development.

Together with Herb Singer and other JDC

leaders, Ralph helped JDC enter into a

partnership with the Government of Israel

to create the Institute. Their foresight in

In Memory of Ralph Goldman

Building on our research on outcomes

measurement (see the Summer/Fall 2013

Newsletter), MJB is releasing a handbook on

implementing shared measurements,

breaking ground on an issue increasingly on

the agenda of social organizations and

foundations globally.

The handbook provides a step-by-step guide

for practitioners and foundations to engage in

shared measurement, with chapters devoted

to the development and implementation

stages, major dilemmas and considerations,

and lessons learned in the field.

It also helps readers understand how shared

measurement can increase the effectiveness

of organizations that are working to achieve

common goals.

Through this cooperation, each organization

can deepen its understanding of the

effectiveness of its own efforts, and at the

same time, contribute to the larger picture.

The handbook, published in Hebrew, is

targeted to the growing community of

organizations in Israel interested in

outcome measurement and in developing

cooperation with other government, social

service, and philanthropic organizations.

In October, Yehonatan Almog, Director of

MJB’s Unit for Outcomes Oriented-Planning

and Shared Measurement, participated in a

panel discussion on shared measurement

from an Israeli perspective in the Collective

Impact Summit held in Toronto.

“We get many requests from organizations

who want to learn more about shared

impact,” Almog explained. “This handbook

is intended to help fill the void.”

To promote the handbook and to expose

Israel’s government, non-profit, and

philanthropic organizations to shared

measurement practices, MJB will hold a

joint conference with the Rothschild

Caesarea Foundation in January 2015.

MJB’s Handbook on Shared Outcomes

Measurement is supported in part by the

Rothschild Caesarea Foundation.

New Handbook on Shared Measurement

Ralph Goldman, 1914-2014

Page 4 Research in Act ion

40th Year Kicks Off with $10 Million Endowment Gift from

Myers Foundation

Jerusalem, May 2014

At the JDC Board meeting at the Knesset marking JDC’s 100th anniversary, MJB announced a

$10 million gift endowment from the Myers Foundation—matched by the JDC—to secure the

financial future of the Institute. Lee Kohrman, President of the Myers Foundation and former

MJB Chair, announced the gift with the following remarks:

Over the last 10 years, the Myers Foundation has invested some $9 million in

the Institute and has been a partner in its governance.

Today, I can say that the trustees of the Myers Foundation feel absolutely

certain that no other philanthropic investment by our foundation in Israel

would have had a greater impact in helping Israel avert and address social

crises and in fulfilling the social values dear to the Jewish people and the

Myers family.

Over the past 40 years, the Institute has played a key role in mobilizing both public and philanthropic funds and in guiding

them in the directions where they will make the greatest contribution.

Thanks to the work of the Institute, data-based decision making, evaluation, and on-going learning are now ingrained in

much of Israel’s social policy and program development.

In recognition of MJB's immense value to Israel, the JDC, the Jewish people, and the international community, I am

pleased to announce a $10 million endowment gift to the Institute.

MJB Staff Celebrate 40th Anniversary Jerusalem, July 2014

MJB Celebrates 40 Years!

The most important foundation of the government’s partnership with MJB is the Institute’s excellence

and professionalism. It has an ability to integrate economic and social considerations, and combines

academic research with knowledge of the best practices from around the world.

Moshe Bar Siman Tov, Israel’s Economic Attaché in Washington and former MJB Board member

Fal l/Winter 2014 Page 5

MJB Forum Highlights 40 Years of Impact

The Myers-JDC-Brookdale

Institute is utterly indispensable

not only for the work that JDC

does but for our government

partners and for the rest of

society that wants the most

resilient, strongest, and just

Israeli society.

Alan Gill, CEO, American Jewish

Joint Distribution Committee

I have been on the executive committee of the JDC for 44 years. During that time, one of our most

important acts was the creation of the Brookdale Institute. I am proud that I was one of the people

sitting there who voted for it. Government representatives have taught us that no research center

in the State of Israel has had more influence on the policies for disadvantaged people. I can still

remember what Ralph Goldman said to me years ago at a breakfast meeting: “No organization is

more important to the future of Israel than Brookdale.” Over the years, I have come to realize that

Ralph Goldman was right. And that’s why I am so proud to be on this podium.

Marshall Weinberg, long-time JDC Board member, founding contributor of the Institute, and founder

of MJB’s Marshall Weinberg Fund for Professional Collaboration and Development

Brookdale can do what it does because of its unique connection to the

Israeli government. Researchers across the world

would give anything to have this kind of relationship—

working with Director Generals to define research

priorities and knowing that the research will make a

difference in how policies are formulated. Prof. Gary Freed, University of Michigan School of

Medicine and School of Public Health, and Chair of MJB

Smokler Center’s Health Advisory Committee

When I go to the Knesset with a project and they

tell me that I have to evaluate it, the minute I say,

“Brookdale,” it’s accepted, because the Institute

has a reputation for objectivity and the highest

professionalism.

Prof. Shlomo Mor Yosef, Director General, Israel's

Social Security Administration and MJB Board member

MJB's applied researchers are spending half

their time in the field, meaning that their

research is based not only

on theoretical models but

also on the reality in the

field. In that sense, MJB's

evaluations are formative

evaluations and not just

summative evaluations,

and have a direct impact

on the project and its dissemination.

Prof. Yossi Tamir, Director General, JDC-Israel

New York, September 2014

At the JDC Board meeting, a special forum celebrated MJB’s

impact over the past four decades.

JDC President Penny Blumenstein

opened the Forum with tributes to

the government partners and

MJB’s philanthropic supporters.

MJB Chair Martin Paisner

moderated the Forum, which

included presentations from

JDC CEO Alan Gill, MJB Director

Prof. Jack Habib, MJB’s Smokler

Center for Health Policy Research

Director Dr. Bruce Rosen, and

Moshe Bar Siman Tov, Israel’s

Economic Attaché in Washington and former MJB

Board member.

further growth of the private health care

system. The government has already begun to

implement some of the recommendations,

including:

An immediate increase in the health

system's base funding by about 2%. Health

budgets will also be tied to a demographic

index and will grow as the population grows

and ages. This will prevent the erosion of

health care resources that characterized the

first two decades of national health

insurance.

An initiative to modernize the hospital

pricing system, to better reflect true costs,

provide incentives for greater efficiency, and

reduce incentives for cream-skimming.

An effort to reduce waiting times for surgical

operations in public hospitals, by providing

incentives for hospitals to staff additional

shifts in operating rooms, to expand staffing

slots for operating room nurses, and to

create a new profession of anesthesiology

assistants. The government is also planning

to publish hospital-specific data on waiting

times to push hospitals to reduce wait-times

and to guide hospital choice for patients

and health plans.

The limitation of private medical services

(known in Hebrew as sharap) to Jerusalem

medical centers where they currently exist,

with no expansion to hospitals elsewhere in

the country.

Encouraging selected senior physicians in

hospitals to become full-time hospital

employees. This would reduce the practice

in which doctors leave the public hospitals

to work in private clinics in the afternoons,

and would thus expand their availability to

treat patients and perform surgery in public

hospitals.

Israelis wishing to purchase additional

health insurance beyond the universal

basket of services will be able to choose

from a simplified array of options, with

greater competition among providers. The

goal is to reduce costly duplicate insurance

coverage and improve efficiency.

The rapidly growing medical tourism field,

whereby foreigners come to Israel to obtain

medical care, will be more closely

regulated so as to avoid negatively

impacting the care of Israeli citizens.

Minister German personally chaired the

committee, which included top-level

representation from government, the health

care system, and external experts.

MJB played multiple and significant roles in

the German Committee’s work. MJB's Dr.

Shuli Brammli-Greenberg, a senior

researcher at the Smokler Center for Health

Policy Research and Israel's leading expert

on the private health insurance market,

served on the 14-person committee. She

also served on the subcommittee on private

insurance and was part of the team that

developed the new system’s delivery model.

Smokler Center Director Dr. Bruce Rosen

and Center staff prepared a set of key

background papers for the Committee,

including a review of international

experience, and contributed important

testimony.

In September, the Director General of the

Ministry of Health, together with senior

budget staff from the ministries of Health

and Finance, met with MJB's international

Health Advisory Committee to solicit their

input and advice on the reform.

The Institute’s multiple contributions are

based on its longstanding involvement in the

most important issues facing the health

system, and on its reputation for

independence and objectivity.

This is a defining moment for Israel’s health

care system, and its future will be deeply

influenced by the extent to which these

recommendations will be implemented. As

the government implements the reform, MJB

will assist in its planning and in the

evaluation of key elements.

Prof. Gary Freed, chair of the Smokler

Center's Health Advisory Committee and

professor in the University of Michigan

School of Medicine, described the German

Committee’s report as “an example of

outstanding public responsibility. The

Institute's contributions demonstrate the

fundamental role that MJB's professionals

play in national policy deliberations.”

Reforming Public Health Care In Israel (continued from Page 1)

Page 6 Research in Act ion

Public

expenditure

Minister of Health Yael German

Fal l/Winter 2014 Page 7

MJB Research on Israel’s

Arab Population

MJB’s involvement in the

transformation of Qalansuwa’s

education system is just one

of many Institute activities to

advance social change for

Israel’s Arab population.

Access to Higher Education.

Israel’s Arab population often

faces considerable difficulties

in accessing and completing

higher education. Israel’s

Council for Higher Education

has introduced a

comprehensive, multi-year

initiative to address these

difficulties. MJB is evaluating

this important program.

5-Year Plan for the

Bedouin. In an important

effort to increase the social

and economic development

of the Bedouin population

in the Negev, the

government has

undertaken a 5-year plan

to expand infrastructure,

public safety, and

educational and

employment opportunities

in Bedouin communities.

MJB is evaluating this

landmark initiative.

Arab employment. The

government is in the midst of

rolling out a national network

of one-stop centers to access

employment and post-

secondary education and

training opportunities in 21

Arab communities. The model

was developed and piloted by

JDC-Israel and was previously

evaluated by the Institute.

MJB is now evaluating the roll-

out of the national network.

to nurture a belief among teachers that

they can be agents for positive change.

This effort has found expression in many

concrete improvements, from reducing

dropout rates to developing students’ sense

of responsibility for their school

surroundings to improving student

achievements.

The LFS method, developed at MJB over the

past three decades, uses learning from

success as a catalyst for creating

environments that encourage on-going

collaborative learning within organizations.

The program was introduced four years ago

in Qalansuwa’s pre-schools, and has since

been scaled up to all levels of the city’s

education system through high school. As

part of the program, MJB trained a group of

local educators to become “Learning

Companions” and future program leaders.

One measure of the program’s importance

is the fact that the program’s steering

committee is led by the Mayor of

Qalansuwa, Mr. Abed Albast Salama. In his

remarks, the mayor pointed with pride to

the collaborative work with MJB and the

positive impact on the community. “We

hope that people from all sectors across

Israel will come to

Qalansuwa to learn from our

successes,” he said.

Mr. Taraq Abu Hajla, the

Ministry of Education’s

supervisor of the Arab

education system in Israel’s

Central Region, emphasized

the unique role that the LFS

program plays in

strengthening the schools.

“It takes courage to change,” he explained,

“and it took courage to adopt the LFS

methodology in Qalansuwa.”

The case studies presented at the

conference by teachers, school

administrators, and counseling staff during

small group discussions, gave concrete

examples of the influence of the LFS

perspective. In one session, participants

were greeted with a picture and quotation

from Albert Einstein: “Insanity is doing the

same thing over and over again and

expecting different results.” A high school

assistant principal picked up on this theme,

noting that “with Learning From Success, we

have had a chance to stop and think about

what we are doing and make some real

changes.” An elementary school principal

emphasized that the LFS method involves

the whole school—administrators, teachers,

and students together—in shaping the

program and assuming responsibility for its

implementation.

One of the schools told how a “Tree of

Success” now hangs in the teachers' room,

with postings of different efforts to improve.

In attendance was Annie Sandler, chair of

MJB’s Subcommittee on Children and Youth.

“I was tremendously impressed by the

program and its impact,” she said. The study

day “really brought home how the program

could get an entire group of people or an

entire community to all move in the same

direction at the same time for the common

good. The excitement and pride felt by every

member of the community—from the mayor

to the teachers to the students—was electric!

They owned the process, they lived it, they

measured their results, and they are

committed to continuing to learn and

improve.”

Building on Qalansuwa’s

success in implementing

LFS on a city-wide basis,

Michal Cohen, Director

General of the Ministry and

MJB Board member, has

asked the Institute to

promote the national

dissemination of the

program as part of the

Ministry’s five-year plan for advancing

education in the Arab sector. MJB is also

working with the education systems in other

individual Arab cities. Finally, MJB is

preparing a history of the Qalansuwa project

and the many stories of change, to be

released in 2015.

The Learning from Success project in

Qalansuwa, together with the Study Day, was

made possible due to the generous support

of the Marshall Weinberg Fund for

Professional Collaboration and Development.

Transforming Education in the Arab Sector (continued from Page 1)

Classroom displays celebrate

Learning from Success in Qalansuwa

Page 8 Research in Act ion

Myers-JDC-Brookdale Institute

JDC Hill

Jerusalem 91037

Israel

Phone: 972-2-655-7400

Fax: 972-2-563-5851

E-mail: [email protected]

Web: www.jdc.org.il/brookdale

The Myers-JDC-Brookdale

Institute is Israel’s leading

center for applied research on

social policy and services,

serving Israel, the Jewish

world, and the international

community.

The Institute is an

independent, non-profit

partnership between the

American Jewish Joint

Distribution Committee, the

Government of Israel, and the

David and Inez Myers

Foundation.

Research in Action Editor

Etan Diamond

Director, International Communications

Staff

Alexa Neville, Community Relations Associate

Keren Dzik, Research Assistant

Selected New MJB Publications

Foster Care Services in Israel: National Study Y. Sorek, R. Szabo-Lael, and B. Ben Simon

Israel’s Ministry of Social Affairs and Social Services provides foster care services

for children and youth at risk who are unable to continue living at home due to

poor parenting. Foster placement is intended to provide a temporary response

until a permanent solution is found – either the child’s return home or adoption

into a new family. MJB’s path-breaking study of the foster care system from

2000 to 2012 found that, although foster care is designed to be temporary, the

average duration of seven years demonstrates the difficulty in finding an

alternative permanent home for every child. This study is part of a broader research program

on foster care that is contributing to a major reform process currently being launched and in

which MJB is involved.

The study was funded with the assistance of a special grant from Annie Sandler, chairperson

of MJB’s Subcommittee on Children and Youth.

An Experimental Program: Placing Spiritual Care Providers in Long-Term

Care Facilities in Israel: Evaluation Study S. Resnizky and N. Bentur

The past decade has seen the pioneering development of spiritual care

services in Israel's health and social service systems. In 2010, the UJA-

Federation of New York and JDC-ESHEL launched an experimental program

to introduce professional spiritual care providers (SCPs) in long-term care

facilities for the elderly. MJB’s evaluation found that the integration of SCPs

contributed significantly to the residents, who felt that they were treated as

people with their own history and memories who found support as they approached death.

The evaluation findings have led to the expansion of the spiritual care program and its

dissemination into new initiatives for the elderly, as well as for children and youth at risk.

Young Adults with Disabilities in Israel: Integration into Employment –

Resources, Barriers and Needs D. Naon, Y. Hadar, P. Kahan-Strawczynski, L. Vazan-Sikron, and V. Konstantinov

Young people with disabilities who are transitioning from the

education system to adult life face particular challenges at this

critical juncture in their lives. MJB’s study of how young adults

with disabilities are preparing for this transition—the first study of

its kind ever in Israel—found that a large majority have received

little or no assistance. There is an urgent need to develop support

services to help them navigate the process of entering and advancing in the labor market.

The findings are being used by the government and other organizations to develop more

targeted programs to expand employment programs for young people with disabilities.

The study was funded with the assistance of the Mandell L. and Madeleine H. Berman Fund

for Research on Children with Disabilities.

Visit www.jdc.org.il/brookdale for more of the latest

publications from the Myers-JDC-Brookdale Institute!


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