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Research In/About Cyberspace
J. Santoy
May 2008
usertechnology usertechnology
research
usertechnology
Research aboutResearch in
reseacher
How to conduct research
in and about
these spaces of interaction?
How is concept of space theorized?
Physical
Objective
Container for external
materiality
Mental
Subjective
Internal
(Sajo, 1989;1993)
Mental
Subjective
internal
Physical
Objective
external
Social
(Lefebvre, 1991)
Social Relations
Physical Mental
Social Space
Perceived Conceived
Lived
(Lefebvre, 1991)
Realm of physical experience produced and
reproduced through spatial practices,
activated by movement
Perceived Conceived
Lived
Conceived
Realm of mental experience constructed as (dominant) representations of space,
Seek to order
Realm of social experience in (dominated) spaces of representation
Lived
Apply theories of produced social spaces to gain an understanding of the
spatiality of cyberspace
(Saco, 2003)
Social Space
Perceived Conceived
Lived
Theory of social space can inform research in and/or about cyberspace
Text
Constitutes a place
created by a system of signs
Becomes a space
when readers interact with the text
to activate the meaning of the signs
(de Certeau)
(web page, blog, etc.)
Human interaction activates
physical or perceived realm of sociospatial experience
Perceived
User
Reader
Writer
System
What are the implications for researchers?
Cyberspace is a different ground of inquiry
Researcher own interactions constitute space
Leads to methodological and ethical questions
Researcher’s perception of interaction?
Which methods provide “more objective” analysis?
Perceived
Author
Reader
Researcher
Text
Affordances
Methods = interactions with the text
• Rhetorical analysis
• Web text as “spokesperson”
• Which elements chosen for analysis?
• Was there bias and subjectivity?
• My interpretations as valid as those of producers of the text (Rouzie)
• Participant can confirm or contradict researcher interpretation (McKee)
• Triangulation needed?
• Include participants
• Interactions move into “real” spaces
• How will interaction influence participant behavior?
Conceived
Mental constructs
Representation
Order
Producer
Ownership
Who
benefits from
Or
“owns”
the presentation?
Interactions help users create representations which attempt to order
human movement
Who
benefits?
Conceived
Mental constructs
Representation
Order
Producer
Ownership
researcherParticipant(s)
Power dynamics
Repressive/productive(Foucault)
Researcher
Participant(s)
Power dynamics
Repressive(Foucault)
Power dynamics
productive (Foucault)
researcher
Participant(s)
Interactions & representations
order human movement
Private?
Public?
Perceived/Conceived
Mental constructs
Representation
Order
Producer
OwnershipProtection? Confidentiality? Future Effect?
Methods = Choices affect representation
Whose knowledge is privileged?
Lack of triangulation with participants
Privileges researcher voice/perspective
Control of the representation
How do methodological choices affect participants “lived” space?
Private? Public?
Protection? Confidentiality?
Future Effect?
Lived
Experienced passively
Hegemonic spatial
representations
Site of resistance
Online research spaces are not neutral,
But practiced spaces …
Go beyond what IRB requires
Savvy bloggers use anti-indexing code
Capacity of creating new spatial orders
via resistance,
disrupting and overturning meaning
created by traditional research practices.
Online Space Methodological Considerations
Perceived
Interaction between
User & System
User & text
User & user
How does researcher interaction shape the
space?
How does researcher perception differ from
user perception?
Online Space Methodological Considerations
Conceived
Mental constructs
Representations created by interactions
Seek to order movement
Who constructs the representation?
Whose knowledge is privileged?
Who produces, owns, benefits from the representation?
Online Space Methodological Considerations
Lived
Experienced passively
(dominated/hegemonic)
spaces of representation
Possible
site of resistance
How do the interactions &
representations affect off-line life?
What are researcher goals?
What are participants’ goals and action for
representation?