RESEARCH PROJECT REPORT

RESEARCH PROJECT REPORT

ON

“Comparative study of welfare measures being implemented in Markfed’s cadres.”

SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE DEGREE OF

MASTER OF BUSINESS ADMINISTRATION

OfPunjab technical university

By

Saroj Kumari,

Roll No. 95462264431

MBA 3rd SEMESTER

Chandigarh Business School, Landra, Mohali

2009-2011

Certificate of Supervisor

This is to certify that Mr. / Ms. Saroj Kumari. Roll No.95462264431 has completed the research project titled

“Comparative study of welfare measures being implemented in Markfed’s cadres” under my supervision in

partial fulfillment of the MASTER OF BUSINESS ADMINISTRATION degree of Punjab technical

university.

Supervisor’s signature:

Supervisor’s name:

Supervisor’s Designation:

Date:

Place:

Declaration

I, hereby declare that the research project report titled “Comparative study of welfare measures being

implemented in Markfed’s cadres “is my own original research work and this report has not been submitted to

any University/Institute for the award of any professional degree or diploma.

(Saroj kumari)

M.B.A (3rd)

Chandigarh Business School

Date:

Place:

Preface

There is a famous saying “The theory without practical is lame and practical without theory is blind.”

Summer training is an integral part of MBA has to undergo training session in a business organization. This training report pertains to the six week Training that I have undergone at MARKFED CHANDIGARH as a part of curriculum of partial fulfillment of the degree of MASTER OF BUSINESS ADMINSTATION.

The purpose of this training is to expose the trainees with practical experience of actual organization conditions in which they will be required to work in the near future. I learned much from the professional managers and whom I was placed for training. Justification cannot be done to whatever I have learnt in 6 weeks within a few pages but I have still tried my best to cover as much as possible in this report.

The topic of my project is “comparative study of welfare measures being implemented in Markfed’s cadres (common cadres and plant cadres) hope this report will prove to be an indispensable companion for all those who concerned. This was great experience for me during my training period.

Acknowledgement

I express my sincere gratitude to Mr. R.C Katoch (Senior Manager Personnel, Markfed Chandigarh) for his

able guidance, continuous support and cooperation throughout my project, without which the present work

would not have been possible.

I would also like to thank all the employee of markfed for constant support and help in the successful

completion of my project.

Also, I am thankful to my faculty guide of my institute, for her continued guidance.

Table contents

1. Certificate of supervisor2. Declaration3. Preface4. Acknowledgement5. Company profile6. Objective of study7. Topic an overview8. System concerned with the topic in vogue in organization9. Methodology Research design Source of data Tools used for data collection10. Analysis interpretation11. Conclusions12. Suggestions 13. Bibliography14. Appendix

Company profile

Company Name: THE PUNJAB STATE CO-OPERATIVE SUPPLY AND MARKETING FEDERATION

LTD.

Address: Markfed house, sector-35D, Chandigarh, pin code: 160035, INDIA.

Level of office: Head office

Phone No.: 01722620495

Website: www.markfedpunjab.com

Industry: Retail

City: Chandigarh

State: Chandigarh

Number of common cadres: In position-1526

Number of plant cadres: In position-485

Number of Mohali plant cadres: In position-15

Sector: cooperative

Departments:

1. Finance

2. H.R

3. Sales and Administration dept. along with Marketing and Sale

http://www.markfedpunjab.com/

INTRODUCTION OF MARKFED

OBJECTIVE OF MARKFED

To make arrangement for procuring, marketing/trading, processing/manufacturing of agricultural product.

To find out and adopt latest technology and supply of goods on cooperative basis and act as agent to its constituents and other persons

To raise funds for its own business.

To provide financial assistance to its members in the shape of advances, loans and grants.

To make arrangement for procurement in bulk the requirements of its members in respect of both procedures & consumers goods.

To make arrangement for distribution of agricultural input in retail to members and non members.

To undertake processing, manufacturing, grading & packing activities and establish industrial units.

To arrange for construction of buildings necessary for business of the federation and its members and also to take up the construction work of other governmental/institutional agencies.

To run warehouses.

To undertake interstate trade, import & export of agricultural produce, farm equipment & consumer goods.

To act as an insurance agent & to guide and assist its member.

Markfed an Apex level Cooperative Society was registered with a view to arrange timely & economical inputs to the Farming community and to help them in Marketing of their produce; in September 1954 within 13members, a share Capital of Rs.54,000/-, 3 three employees and oneBicycle

Today, Markfed is Asia’s Largest Cooperative with more than 3000 Cooperative Societies as its members and about 2800 employees with an annual turnover of more than Rs.12000 crores.

Markfed today has a network of Manufacturing Units, Services Centres and offices spread throughout the State.To arrange timely & economical inputs to the Farming community through Cooperative and to help them in Marketing of their produce.

To arrange timely & economical inputs like Fertilizers, Agro Chemicals, cattle feed etc.To assist the State Govt. in its endeavour to help the farming community in marketing of their produce including Wheat, Paddy, Cotton, Oilseeds, Sugarcane etc. through the Minimum Support Price

Markfed has various Agro processing units/plants in the State of Punjab for products like edible oils, Basmati & non-basmati rice, Sugar, Canned products & processed foods and Agro Chemicals.

Markfed has nine Soil and water testing Laboratories for helping the farmer make economical use of Fertilizer and choose proper crop cycle.

Markfed provides innumerable services to the average farmer in terms of procurement, storage,processing and marketing of agricultural produce acting as a price support agency in the field of foodgrains, oilseeds, and other farm produce commercial trading of wheat, paddy and cotton formulation of high quality agrochemicals soil and water sample testing through mobile laboratories for optimum use of fertilizers to increase farm productivity processing and marketing of high quality edible products like

o sugar o basmati rice o canned products o refined oils (groundnut, cottonseed, sunflower and mustard) o hydrogenated oil vanaspati

in domestic and international markets.

In its movement to emerge as a true business to business Internet enabled organisation, Markfed has its factories, offices, storage godowns and district level centers interconnected through a network of wireless and advanced satellite communication systems. The main factors contributing to Markfed's progress have been its co-operative structure, government support, progressive policies and dedicated personnel.

Markfed activities.

. Markfed carries out its activities through:i. Head Office at Chandigarh.a. Board of Directors, Markfed

b. Managing Director

MISSION, VISION AND FUNCTION OF MARKFED

Mission

Promote sustainable development of Punjab agricultural communities through supply of reliable high quality agricultural inputs and service as well as efficient procurement and marketing of Agri-produce.

Vision

To be a globally renowned cooperative federation this optimizes returns to all stakeholders and ensures development of agricultural community though operations across the agriculture value chain.

Short Term Vision Diversification / implementation of AEZ’s.

Further bulk handling project & start execution.

State of art and lab chemical analysis

Long term Diversification of at least 5 lakh acres of land from wheat paddy rotation.

Setting up of infra structure for export fruits & vegetables like cold chain/ cold storages with participation & support of govt.

Set up a modern processing facility with JV partners in the field of potato processing and honey processing.

Function

Markfed undertakes various activities ranging from supply of agri-inputs to the procurement and storage of the grains. Besides, Markfed has processing units for the production of agro-chemicals-attle-feed, Vanaspati oil and other cooking medium and canned products.

Services and Benefits of MakfedBenefits

MARKFED plays a pivotal role as a catalyst for integrated development & growth in the rural areas of Punjab.

Markfed's cooperative philosophy which involves development based on mutual help, justice & equality, service above profit, democratic set-up and shared prosperity, makes it a true friend of Punjab's farmers.

MARKFED plays a pivotal role as a catalyst for integrated development & growth in the rural areas of Punjab. It helps in stabilizing the market rates of farm produce, ensures supply of quality goods, helps in generating employment and contributes substantially towards earning foreign exchange.

In keeping with the latest and fast evolving trends, Markfed has adopted the world's latest techniques like Electronic Data Processing for online processing, analysis and dissemination of information to the people who need it the most.

In spreading this vital information, Markfed has joined hands with Punjab Marketing Board since 1984 to sponsor a farmers Information Programme "Mera Pind Mere Khet" (My Land My Fields) on Television.

Markfed's contribution to Agriculture & Industry has drawn applause from all quarters and has borne fruits in many ways. It has received many National Awards for special achievement in the field of Food Processing and Cooperative Marketing.

Markfed's cooperative philosophy which involves development based on mutual help, justice & equality, service above profit, democratic set-up and shared prosperity, makes it a true friend of Punjab's farmers. Employing this principle of brotherhood-, Markfed has emerged a significant contributor to various socio-economic development programmes.

Profitability of Markfed Activities

Particulars Actual Profit

2006-2007

Actual profit 2007-08

Budgeted profit

2008-09

Revised estimate

2008-09

Budgeted estimate

2009-10

Trading Activities

Wheat 6233.00 471.66 596.52 711.29 1189.89

Paddy 755.72 6518.84 5588.68 5348.02 5352.02

Fertilizer 296.59 416.41 479.98 896.4 894.50

Cotton 127.34 103.03 125.00 20.10 26.00

Manufacturing Activities(plants)

Khnna 25.24 59.87 18.84 -60.55 13.03

Kapurthala 46.11 121.65 80.10 167.25 170.10

Gidderbaha 35.26 68.06 75.00 160.04 165.00

Services

Markfed has set up a State of the Art laboratory of International Standards at Ropar for food grain testing, which is being up-graded to Food Testing Lab by investing Rs 4.50 crores.

Markfed has set up Multi Utility Cold Storage cum Pack House at Ludhiana at an estimated cost of Rs. 7.35 Crore for fresh fruit & vegetables.

Markfed has 19 Agro Service Centres.

Markfed has one mobile soil testing laboratory.

Markfed has 8 soil testing laboratories at Amritsar, Bhatinda, Ropar, Hoshiarpur, Kapurthala, Nihal Singh wala, Sangrur and Malout.

Agro-Mohali 182.01 380.64 424.80 552.89 581.25

Canneries Jalandher

82.52 96.62 76.12 208.83 110.00

Sugar mill malout -195.44 -69.75 -79.49 -86.32 -73.47

Agri export zone 0.00 8.77 200.50 115.68 157.56

Sales of Markfed Activities

Particulars Actual sale 2006-07

Actual sale 2007-08

Budgeted sale 2008-09

Revised estimate 2008-09

Budgeted estimate 2009-10

Wheat 127371.92 140080.83 240942.31 168423.20 331000

Paddy 153247.07 215723.54 252333.92 242967.47 322087.77

Fertilizer 24479.71 48547.18 51514.92 60172.68 70056.1

Cotton 4162.30 4704.57 9867.31 9334.45 4711.31

Khnna 9124.60 10031.54 15175.34 11242.32 13179.29

Kapurthala 1419.36 1819.55 2154.00 2538.47 3410.20

Gidderbaha 1124.38 1405.59 1820.50 2078.15 3179.00

Agro-mohali 2292.82 1779.29 2251.51 20669.63 2814.92

Canneries Jalandher

695.59 613.12 765.38 900.12 1272.00

Sugar mill malout

491.37 71.19 0.00 0.00 0.00

Objectives of study

To know the welfare measure provided by Markfed to its cadres.

Comparative study of welfare measures being implemented in Markfed’s cadres (Common cadres , Plant cadres)

To study the employee welfare measures with respect to work environment factor, convenience factor, work health factor, worker’s education factor and outside welfare factor.

To suggest suitable recommendation to improve employee welfare measure in Markfed.

Topic- An overview

Employee Welfare

Welfare includes anything that is done for the comfort and improvement of employee

Welfare helps in keeping the moral and motivation of employee high so as to retain the employee for longer duration.

Welfare measure need not be in term of monetary term only but in any kind.

Employee Welfare includes monitoring of working conditions, industrial relation and insurance against diseases, accident and unemployment for workers and their family.

Employee welfare has the following objectives:

To provide better life and health to the workers

To make the workers happy and satisfied

To relieve workers from industrial fatigue and to improve intellectual, cultural and material conditions of living of the workers.

The basic features of employee welfare measures are as follows:

Employee welfare includes various facilities, services and amenities provided to workers for improving their health, efficiency, economic betterment and social status.

Welfare measures are in addition to regular wages and other economic benefits available to workers due to legal provisions and collective bargaining

Employee welfare schemes are flexible and ever-changing. New welfare measures are added to the existing ones from time to time.

Welfare measures may be introduced by the employers, government, employees or by any social or charitable agency.

The purpose of labor welfare is to bring about the development of the whole personality of the workers to make a better workforce.

Benefits of Welfare:

They provide better physical and mental health to workers and thus promote a healthy work environment

Facilities like housing schemes, medical benefits, and education and recreation facilities for workers’ families help in raising their standards of living. This makes workers to pay more attention towards work and thus increases their productivity.

Employers get stable labor force by providing welfare facilities. Workers take active interest in their jobs and work with a feeling of involvement and participation.

Employee welfare measures increase the productivity of organization and promote healthy industrial relations thereby maintaining industrial peace.

The social evils prevalent among the labors such as substance abuse, etc are reduced to a greater extent by the welfare policies.

Types of Employee Welfare Services

Safety Services

Prevention of accidents is an objective which requires o explanation.

The costs of accidents are enormous in suffering to the injured, in reduction or loss of earnings, in disabilities and incapacities which afflict those involved and in compensation, insurance and legal costs, in lost time, filling in reports and attending to enquiries, and in spoilage of materials, equipment and tools to management. Accidents are the consequence of two basic factors: technical and human.

Technical factors include all engineering deficiencies, related to plant, tools material and general work environment. Thus, for example, improper lighting, inadequate ventilation, poor machine guarding and careless housekeeping are some hazards which may cause accidents. Human factors include all unsafe acts on the part of employees. An unsafe act is usually the result of carelessness. Young and new employees, because of their difficulty in adjusting to the work situation and to life in general, also have many more accidents than do old and nature worker. Health Services

The prevention of accident constitutes only on segment of the function of employee maintenance. Another equally important segment is the employee’s general health, both physical and mental. There are two aspects of industrial health services, Preventive, Curative, the former consists of pre-employment and periodic medical examination, removal or reduction of health hazards to the maximum extent possible, Surveillance over certain classes of workers such as women, young persons and persons exposed to special risks.

Counseling Services An employee very often comes across problems which have emotional content. For example, he may be nearing retirement and feeling insecure or he may be getting promotion and feeling hesitant to shoulder increased responsibility or he may be worried due to some family problem.Employee Welfare in India The chapter on the Directive Principles of State Policy in our Constitution expresses the need for employee welfare thus:

The State shall strive to promote the welfare of the people by securing and protecting as effectively as it may a social order in which justice, social, economic and political, shall inform all the institutions of the national life.

The State shall, in particular, direct its policy towards securing:

That the citizens, men and women equally, have the right to an adequate means of livelihood;

That the ownership and control of the material resources are so distributed as to sub serve the common good.

The State shall make provision for securing just and humane conditions of work and for maternity relief. Factories Act, 1948 The principal Act to provide for various labour welfare measures in India is the Factories Act, 1948. The Act applies to all establishments employing 10 or more workers where power is used and 20 or more workers where power is not used, and where a manufacturing process is being carried on.

Employee Welfare Officer Section 49 of the factories act provides that in every factory wherein 500 or more workers are ordinarily employed the employer shall appoint at least one welfare officer. Health of Employees

Cleanliness. Every factory shall be kept clean by daily sweeping or washing the floors and work rooms and by using disinfectant where necessary.

Disposal of wastes and effluents. Effective arrangements shall be made for the disposal of wastes and for making them innocuous.

Ventilation and temperature. Effective arrangements shall be made for ventilation and temperature so as to provide comfort to the employee and prevent injury to their health.

Dust and fume. Effective measures shall be taken to prevent the inhalation and accumulation of dust

and fumes or other impurities at the work place.

Artificial humidification. The State Government shall make rules prescribing standard of humidification and methods to be adopted for this purpose.

Overcrowding. There shall be in every work room of a factory in existence on the date of

commencement of this act at least 9.9cubic meters and of a factory built after the commencement of this act at least 4.2 cubic meters of space for every employee.

Lighting. The State Government may prescribe standards of sufficient and suitable lighting.

Drinking Water. There shall be effective arrangement for wholesome drinking water for employee at

convenient points.

Latrines and urinals. There shall be sufficient number of latrines and urinals, clean, well-ventilated,

conveniently situated and built according to prescribed standards separately for male and female workers.

Spittoons. There shall be sufficient number of spittoons placed at convenient places in the industry.

Safety of Employees

Welfare of Employees

There shall be suitable arrangement for all workers to sit for taking rest if they are obliged to work in a standing position.

There shall be provided the required number of first-aid boxes or cupboard (at the rate of one for every 150 workers) equipped with the prescribed contents readily available during the working hours of the factory.

The State Government may make rules requiring that in any specified factory employing more than 250 employees a canteen shall be provided and maintained by the occupier for the use of the employee.

There shall be provided sufficiently lighted and ventilated lunch room if the number of employees ordinarily employed is more than 150.

Welfare Funds

The welfare measures financed out of the funds relate to development of medical facilities, housing, supply of drinking water, support for education of dependents and recreation, etc.

Voluntary Benefits Benefits are also given voluntarily to workers by some progressive employers. These include loans for purchasing houses and for educating children, leave travel concession, fair price shops for essential commodities and loans to buy personal conveyance.

SOCIAL SECURITY The connotation of the term “Social Security” varies form country to country with different political ideologies. In socialist countries, the avowed goal is complete protection to every citizen form the cradle to the grave. There are some components of Social Security:

Medical care

Sickness benefit

Unemployment benefit

Old-age benefit

Employment injury benefit

Family benefit

http://www.articlesbase.com/human-resources-articles/employee-welfare-999627.html

Maternity benefit

Invalidity benefit and

Survivor’s benefit

Social Securities may be of two types

1. Social assistance under which the State finances the entire cost of the facilities and benefits provided.

2. Social insurance, under the State organizes the facilities financed by contributions form the workers and employers, with or without a subsidy from the state.

Social Security in India At present both types of social security schemes are in vogue in our country. Among the social assistance schemes are the most important. The social insurance method, which has gained much wider acceptance than the social assistance method, consists of the following enactments.

A. The workmen’s Compensation Act, 1961.

B. The Employee’s State Insurance Act, 1948.

C. The employees’ State Insurance Act, 1948.

D. The Maternity Benefit Act, 1961.

Employees’ compensation Act, 1923

Benefits. Under the Act, compensation is payable by the employer to a workman for all personal injuries caused to him by accident arising out of and in the course of his employment which disable him for more than 3 days.

Employees’ State Insurance Act, 1948

Other than seasonal factories, run with power and employing 20 or more workers.

Benefits. The Act, which provides for a system of compulsory insurance, is a landmark in the history of social security legislation in India.

Medical Benefit. An insured person or (where medical benefit bas been extended to his family) a member of his family who requires medical treatment is entitled to receive medical benefit free of charge.

Sickness Benefit. An insured person, when he is sick, is also entitled to get sickness benefit at the standard benefit rate corresponding to his average daily wage.

The Act makes a three-fold classification of injuries in the same way as is done in the workmen’s compensation Act.Dependant’s Benefit. If an insured person meets with an accident in the course of his employment an dies as a result thereof, his dependants, i.e. his widow, legitimate or adopted sons and legitimate unmarried daughters get this benefit.

The Maternity Benefit Act, 1961


Maternity benefit is one of the important benefits provided under the Employees State Insurance Act, 1948. Another important legislation in this respect is the Maternity Benefit Act, 1961.

The Act covers only those persons who are not covered by the Employees State Insurance Act. The Act entitles a woman employee to claim maternity leave from her employer if she has actually worked for a period of at least 160 days in the 12 months immediately proceeding the day of her expected delivery.

The act further provides for the payment of medical bonus of Rs. 250 to the confined woman worker.

The committee on the status of women in India 1974 has, therefore, recommended the following changes in the Act:

The administration of the fund should follow the pattern already established by the ESIC.For casual employee a minimum of 3 months of service should be considered as qualification service for this benefit.This will provide greater incentive to women workers to participate in trade union activities.

The Payment of Gratuity Act, 1972

Coverage. The Act applies to every factory, mine, oilfield, plantation, port and railway company and to every shop or establishment in which 10 or more persons are employed, or were employed, on any day of the preceding 12 months.

Administration. The Act is administered by a controlling authority appointed by the appropriate Government.

Benefits. Under the Act gratuity is payable to an employee on the termination of his employment after he has rendered continuous service for not less than five years. The completion of continuous service of five years is, however, not necessary where the termination of the employment is due to death or disablement Gratuity is payable at the rate of 15 days’ wages based on the rate of wages last drawn by the employee for every complete year of service or part thereof in excess of six months. But the amount of gratuity payable to an employee shall not exceed Rs. 3.5 lakh.

Source of Funds. Under the Act gratuity is payable entirely by the Employer. For this purpose is required either (i) to obtain insurance with the Life Insurance Corporation, or (ii) to establish a gratuity fund. Thus it is his liability to pay the premium in the first case to make the contribution in the second case.


Welfare measures provided by Markfed

Organizations provide welfare facilities to their employees to keep their motivation levels high. The employee welfare schemes can be classified into two categories viz. statutory and non-statutory welfare schemes.

The statutory schemes are those schemes that are compulsory to provide by an organization as compliance to the laws governing employee health and safety. These include provisions provided in industrial acts like Factories Act 1948, Dock Workers Act (safety, health and welfare) 1986, Mines Act 1962. The non statutory schemes differ from organization to organization and from industry to industry.

The statutory welfare schemes include the following provisions:

1. Drinking Water: Safe hygienic drinking water provides at all working places in Markfed.

2. Facilities for sitting: There are suitable seating arrangements within the organization.

3. First aid appliances: First aid appliances are provided and readily assessable so that in case of any minor accident initial medication can be provided to the needed employee.

4. Latrines and Urinals: There is a sufficient number of latrines and urinals in the office and plant premises and are also maintained in a neat and clean condition.

5. Canteen facilities: There is a canteen facility to the employee so as to provide hygienic and nutritious food to the employees.

6. Lighting: Proper and sufficient lights provides for employees so that they can work safely during the night shifts.

7. Rest rooms: Adequate numbers of restrooms provide to the employee with provisions of water supply, toilets, bathrooms, etc.

Many non statutory welfare schemes may include the following schemes:

1. Harassment Policy: To protect an employee from harassments of any kind, guidelines are provided for proper action and also for protecting the aggrieved employee.

2. Maternity Leave: Employees can avail maternity or adoption leaves..

3. Medi-claim Insurance Scheme: This insurance scheme provides adequate insurance coverage of employees for expenses related to hospitalization due to illness, disease or injury or pregnancy.

4. Housing facility: Markfed provides housing facility for their employees.

5. Transportation/conveyance: There is provision of transportation-conveyance in Markfed for common as well as plant cadres.

6. Library : As social welfare there is provision of library within Markfed head office.

7. Training facility: Makfed provides the training program for their employee to aware them about new program and further development of their knowledge.

8. Leave with pay: Markfed provides leave for their employee with pay.

9. Free Tea: There is provision of two time free tea in the Markfed.

10. Ex-Gratia facility: Markfed also provides Ex-gratia facility for their employee.

11. Also for the employees of markfed availability of Markfed products at concessional rates.

Research methodology

Research methodology is the systematic and objective identification, collection, analysis and use of information for the purpose of assisting management in decision making relating to the identification and solution of problems and opportunities.

Type of research:

The study follows Descriptive research method. Descriptive research method concerned with describing the characteristics of a particular individual group.

Research design:

A research design is basis of framework, which provides guidelines for the rest of research process. It is map of blueprint to which the research to be conducted.

The research design specifies the method of study. Research design is prepared after formulating the research problem.

Source of data:

Data is raw material in which research works. Data collected are classified into primary data and secondary data.

Primary data Questionnaires were used for collecting primary data.

Secondary dataSecondary data has been collected from the following sources:

Published reports of company. Data from various department Company website: www.markfedpunjab.com News papers Internet

Sampling method:

Sampling techniques used in this study is’ Random Sampling’.

Sample size:

The sample size taken for this study is 30.

No. of common cadres: 20.

No. of plant cadres: 10.

Tools for analysis:

Percentage analysis is used.


Data presentation and analysis

1. Table showing opinion of employees regarding work environment of Markfed:

Parameter No. of respondent (common cadres)

Percentage of respondent

No. of respondent (plant cadres)


Very good 7 35 6 60

Good 6 30 4 40

Average 5 25 0 0

Poor 2 10 0 0

Total 20 100 10 100

very good good average poor0

10

20

30

40

50

60

70

common cadresplant cadres

In chart vertical axis shows the parameters and horizontal axis shows the percentage of common and plant cadres.

Interpretation:

Common Cadres

35% of common cadres say work environment of markfed is very good. 30 % say work environment of markfed is good. 25% say work environment of markfed is average. 10% say work environment of mark fed is poor.

Plant Cadres

60% of plant cadres say work environment of markfed is very good. 40% say work environment of markfed is good No one in plan cadres say work environment of markfed is poor or average.

Conclusion: According to most of the common cadres and plant cadres work environment of markfed is very good. But plant cadres are more happy with work environment.

2. Table showing opinion of employees regarding sitting arrangement:





Very good 5 25 3 30

Good 11 55 7 70

Average 4 20 0 0

Poor 00 0 0 0

Total 20 100 10 100


10

20

30

40

50

60

70

80


Interpretation:

Common Cadres

25% say sitting arrangement with in administrative office is very good. 55% say sitting arrangement with in administrative office is good. 20% say sitting arrangement with in administrative office is average. No one say sitting arrangement with in administrative office is poor.

Plant cadres

30% cadres say sitting arrangement with in the plant is very good. 70% cadres say sitting arrangement with in the plant is good. Sitting arrangement is poor or average for no one cadre.

Conclusion: Above analysis shows that for higher number of plant and common cadres sitting arrangement is good and for not any employee it is poor.

3. Table showing opinion of employees regarding safety practices:





Very good 4 20 3 30

Good 16 80 7 70

Average 0 0 0 0

Poor 0 0 0 0

Total 20 100 10 100


10

20

30

40

50

60

70

80

90


Interpretation:

Common cadres

20% cadres say safety practices are very good. 80% cadres say safety practices are good

Plant cadres

30% cadres say safety practices are very good. 70% cadres say safety practices are good.

Conclusion: According to higher no. of employees safety practices of markfed is good. But no

4. Table showing opinion of employees regarding organization’s policy for death in harness.





Very good 12 60 4 40

Good 5 25 6 60

Average 3 15 0 0

Poor 0 0 0 0

Total 20 100 10 100


10

20

30

40

50

60

70


Interpretation:

Common cadres

60% cadres say organization’s policy for death in harness is very good. 25% cadres say organization’s policy for death in harness is good. 15% cadres say organization’s policy for death in harness is average.

Plant cadres

40% cadres say organization’s policy for death in harness is very good. 60% cadres say organization’s policy for death in harness is good.

Conclusion: Most of the common and plan cadres are happy with death in harness policy. According to few common cadres this policy is average means for them it is neither good nor poor.

5. Table showing opinion of employees regarding retirement benefits:





Very good 4 20 1 10

Good 12 60 6 60

Average 4 20 3 30

Poor 0 0 0 0

Total 20 100 10 100


10

20

30

40

50

60

70


Interpretation:

Common cadres

20% cadres say retirement’s benefits are very good. 60% cadres say retirement’s benefits are good 20% cadres say retirement’s benefits are average.

Plant cadres

10% cadres say retirement’s benefits are very good. 60% cadres say retirement’s benefits are good. 30% cadres say retirement’s benefits are average.

Conclusion: According to most of common and plat cadres retirement’s benefits are good. Means higher number of employee happy with retirement benefits. But few of them give neutral answer according to them retirement’s benefits neither good nor poor .

6. Table showing opinion of employees regarding training programs.





Very good 1 5

Good 12 60

Average 7 35

Poor 0 0

Total 20 100


10

20

30

40

50

60

70


Interpretation:

5% common cadres say training programs conducted are very good. 60% common cadres say training programs conducted are good. 35% common cadres say training programs conducted are average. No one say training programs are poor.

Plant cadres

According to plant cadres markfed does not provide training programs for them.

Conclusion: Above analysis shows that training programs do not conducted for plant cadres. And in case of common cadres most of them say training programs are good, but few of them give average answer means neither good nor poor.

7. Table showing opinion of employees regarding canteen facility.





Very good 3 15 5 50

Good 12 60 1 10

Average 5 25 4 40

Poor 0 0 0 0

Total 20 100 10 100


10

20

30

40

50

60

70


Interpretation:

Common cadres

15% say canteen facility is very good. 60% say canteen facility is good. 25% say canteen facility is average.

Plant cadres

10% say canteen facility is very good. 40% say canteen facility is good. 50% say canteen facility is average.

Conclusion: Most of the common cadres happy with canteen facility, but higher number of plant cadres say canteen facility is average neither good nor poor.

8. Table showing opinion of employees regarding rest room facility.





Very good 0 0 0 0

Good 4 20 3 30

Average 7 35 4 40

Poor 9 45 3 30

Total 20 100 10 100


5

10

15

20

25

30

35

40

45

50


Interpretation:

Common Cadres

20% say rest room facility is good. 35% say rest room facility is average. 45% say rest room facility is poor.

Plant cadres

30% say rest room facility is good. 40% say rest room facility is average. 30% say rest room facility is poor.

Common Cadres: Most of the common cadres are not happy with the rest room facility either they said it is poor or average. Only few of them said rest room facility is good. But in case of plant cadres, opinion of most of cadres is not clear; they said neither it is good nor poor. And according same number of plant cadres it is good and poor.

9. Table showing opinion of employees regarding medical facility in office hours.





Very good 2 10 0 0

Good 6 30 3 30

Average 5 25 7 70

Poor 7 35 0 0

Total 20 100 10 100


10

20

30

40

50

60

70

80


Interpretation:

Common Cadres

10% say medical facility in office hours is very good. 30% say medical facility in office hours is good. 25% say medical facility in office hours is average. 35% say medical facility in office hours is poor.

Plant cadres

30% say medical facility in office hours is good. 70% say medical facility in office hours is average

Conclusion: Most of the common cadres are not happy with the medical facility in office hours, they said it is poor. But most of the plant cadres gave their opinion as average neither good nor poor.

10. Tables showing opinion of employees regarding provision of leave with pay.





Very good 9 45 3 30

Good 11 55 7 70

Average 0 0 0 0

Poor 0 0 0 0

Total 20 100 10 100


10

20

30

40

50

60

70

80


Interpretation:

Common Cadres

45% cadres say provision of leave with pay is very good. 55% cadres say provision of leave with pay is good.

Plant cadres

30% cadres say provision of leave with pay is very good. 70% cadres say provision of leave with pay is good.

Conclusion: Most of plant as well common cadres are happy with the provision of leave with pay.

11. Table showing opinion of employees regarding provision of accident compensation.





Very good 6 30 3 30

Good 9 45 7 70

Average 5 25 0 0

Poor 0 0 0 0

Total 20 100 10 100


10

20

30

40

50

60

70

80


Interpretation:

Common Cadres

30% cadres say provision of accidental compensation is very good. 45% cadres say provision of accidental compensation is good. 25% cadres say provision of accidental compensation is average.

Plant Cadres

30% cadres say provision of accidental compensation is very good. 70% cadres say provision of accidental compensation is good.

Conclusion: Most of the common as well as plant cadres are happy with accidental compensation, according to them these compensation are good. Few of common cadres has neutral opinion according to them these compensation neither good not poor.

12. Table showing opinion of employees regarding grievance handling mechanism.





Very good 0 0 0 0

Good 7 35 8 80

Average 10 50 2 20

Poor 3 15 0 0

Total 20 100 10 100

very good good average poor 0

10

20

30

40

50

60

70

80

90


Interpretation:

Common Cadres

35% cadres say grievance handling mechanism is good. 50% cadres say grievance handling mechanism is average. 15% cadres say grievance handling mechanism is poor.

Plant Cadres

80% cadres say grievance handling mechanism is good. 20% cadres say grievance handling mechanism is average.

Conclusion: Above analysis shows that most of common cadres do not want to give clear answer, they said grievance handling mechanism neither good nor poor. But for most of the plan cadres grievance handling mechanism is good as compared to common cadres.

13. Table showing opinion of employees regarding work timings.





Very good 9 45 9 90

Good 11 55 1 10

Average 0 0 0 0

Poor 0 0 0 0

Total 20 100 10 100


10

20

30

40

50

60

70

80

90

100


Interpretation:

Common Cadres

45% cadres say work timings are very good. 55% cadres say work timings are good.

Plant Cadres

90% cadres say work timings are very good. 10% cadres say work timings are good.

Conclusion: According to above analysis most of the common as well as plant cadres are happy with the work timings, according to them work timings of markfed are either very good or good.

14. Table showing opinion of employees regarding lighting and ventilation provision.





Very good 4 20 3 30

Good 10 50 7 70

Average 3 15 0 0

Poor 3 15 0 0

Total 20 100 10 100


10

20

30

40

50

60

70

80


Interpretation:

Common Cadres

20% cadres say lighting and ventilation provision is very good. 50% cadres say lighting and ventilation provision is good. 15% cadres say lighting and ventilation provision is average. 15% cadres say lighting and ventilation provision is poor.

Plant Cadres

30% cadres say cadres say lighting and ventilation provision is very good. 70% cadres say lighting and ventilation provision is good.

Conclusion: According to most of plant cadres lighting and ventilation is good as compared to common cadres. Higher number of common cadres said its good but few of them were not happy with lighting and ventilation provision.

15. Table showing opinion of employees regarding procedure adopted for career growth of employee.





Very good 2 10 0 0

Good 10 50 3 30

Average 5 25 5 50

Poor 3 15 2 20

Total 20 100 10 100


10

20

30

40

50

60


Interpretation:

Common Cadres

10% cadres say procedure adopted for career growth of employees is very good. 50% cadres say procedure adopted for career growth of employees is good. 25% cadres say procedure adopted for career growth of employees is average. 15% cadres say procedure adopted for career growth of employees is poor.

Plant cadres

30% cadres say procedure adopted for career growth of employees is good. 50% cadres say procedure adopted for career growth of employees is average. 20% cadres say procedure adopted for career growth of employees is poor.

Conclusion: Most of the common cadres are happy with the procedure adopted for career growth of workers. But few of them said this procedure is not good. According to most of plant cadres this procedure is average neither good nor poor.

Overall conclusion:

From above analysis it can be concluded that Markfed provided no. of welfare facilities to its employees. I have done comparative study of welfare measures being implemented in markfed’cadres (common cadres and plant cadres). The result shows that the responses or opinion of common cadres and plan cadres are similar means common cadres are happy with the things from which plant cadres are also happy and both are unhappy with some of welfare activities on the same level. There are some crucial topic on which they do not want to give answer and remains ‘average raising’ a state of confusion that provision of welfare facilities are either good or poor.

Suggestions

There should be proper provision of medical facility in office hours within the organization. Because there is no provision of medical facility within the markfed.

There should be improvement in training programs provided to employees, because most of the employee in marked not happy with the training programs provided to them.

There should be proper lighting and ventilation, because some of the employees are not happy with the environment of markfed.

Employees of the markfed want housing facility, because there is absence of this facility.

There should be proper redressal of the complaints grievance of employee.

In view of weather condition there should be proper ventilation.

Bibliography

Ashwathapa; Human Resource Management; Chapter Employee Welfare.

Tata McGraw Hill; Personnel Management; Chapter Health, Safety & Employee Welfare.

Magazines

Business Today.Business world.

Websitewww.google.comwww.markfedpunjab.comwww.markfed.com

http://www.markfed.com/


http://www.google.com/

Appendix

Questionnaire

I Saroj student of M.B.A from CBS Landran affiliated to P.T.U.I am doing my project in HR on the topic Comparative study of welfare measures being implemented in Markfed’s cadres. Kindly cooperate by filling it honestly.

Full name of cadre: ___________________________________________________

Designation and level: _________________________________________________

Department/Branch: __________________________________________________

May please rate the following:

S.N Statements Very good

Good Average Poor

1 Work environment of Markfed.

2 Sitting arrangement within the administrative office and plant.

3 Safety practices for the welfare of its workers.

4 Organizational policy for death in harness.

5 Retirement benefits.

6 Training programs conducted.

7 Canteen facility.

8 Rest room facility.

9 Medical facilities in office hours.

10 Provision of leave with pay.

11 Provision of accidental compensation.

12 The grievance handling mechanism.

13 Work timings.

14 Lighting and ventilation provision.

15 The procedure adopted for career growth of workers.

Which of the following facilities are provided by the Markfed?

S.N Facilities Yes NO No opinion

1 Housing.

2 Transportation/Conveyance.

3 Canteen.

4 Library.

5 Health insurance.

6 Training facility.

7 Loan facility.

8 Rest room.

9 Leave with pay.

10 Conducive working conditions.

11 Free tea.

12 Safe drinking water.

13 Availability of Markfed products at concessional rates.

Your suggestions toward the welfare measures provides to you.

Thank you for your cooperation.

Date post:	14-Oct-2014
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