Research Proposal by Alfa Lukman

7/31/2019 Research Proposal by Alfa Lukman

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RESEARCH PROPOSAL

Todays organization is confronted with rapidly changing market conditions,

indicated by high merger rates and strong competitors. Under these condition,traditional management approaches that focus on financial; figures and centralized,

analytical planning methods are considered to be insufficient for effectively

steering the organization in a dynamic environment (Hoffmann 2002).

The roles of technology in the information age are well recognized by

business, industry and government and are completely woven into their

organizational structures and strategic planning process. Glover (1993) emphasized

technologys role when he said that the quality of strategic planning is limited by

the quality of information systems were in furnishing necessary data which

produced information.

However, this research work will be emphasizing on banking industry and

stanbic IBTC bank plc will be choosing as a case study in respect of impact of

information technology.

The first chapter shall be present the introduction, statement of the problem

and objective of the study among others. Chapter two will deal with literature

review.

Chapter three shall be dedicated to the methodology which includes the

characteristics, and the basic element of the research study shall also be presented.

Data presentation, analysis and interpretation will be covered in chapter four while

the concluding part of the research work will be chapter five where in a nut shell

the summary, the conclusion and the recommendation would be discussed.


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TABLE OF CONTENTS

TITLE PAGE

APPROVAL PAGE

DEDICATION

ACKNOWLEDGEMENTS

TABLE OF CONTENTS

CHAPTER ONE

1.1 Introduction

1.2 Purpose of the study

1.3 statement of the problem

1.4 Significance of the study

1.5 Scope of the study1.6 Historical background of the case study

1.7 Limitations of the study

1.8 Definition of terms and concepts

CHAPTER TWO

2.0 Literature review

2.1 The meaning of information technology

2.3 Advantages of the devices

2.4 Disadvantages of the devices

2.5 The Nigerian banking industries


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CHAPTER THREE

3.0 Research methodology

3.1 Research design

3.2 Data collection instrument

3.3 Method of data analysis

3.4 Characteristics of the study population and sampling

3.5 Limitation of the methodology

CHAPTER FOUR

4.0 Introduction

4.1 Data analysis and interpretation

4.2 Data presentation and analysis of data according to the response from case

study

4.3 Presentation and analysis of data according to test of hypothesis

4.4 Generalization

CHAPTER FIVE

5.0 Summary, Conclusion and recommendations

5.1 Summary of findings

5.2 Conclusions

5.3 Recommendations

Reference

Bibliography

Appendix


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CHAPTER ONE

THE IMPACT OF INFORMATION TECHNOLOGY ON NIGERIAN

BANKING INDUSTRY

1.1 INTRODUCTIONFrom the oxford Dictionary, information technology is the study and

use of computers, micro electronics, etc for strong and transferring

information. The impact of information technology on the Nigerian

Banking Industry can not be over emphasized because the performances of

the Nigerian Banking Industry solely depend on the information technology

acquired.

Information has always been an integral part of every organization

operation and manager job.

Information at hand determine the performance to be carried out by

the department in the bank, the information from one department (customer

unit) serves as the information the marketing manager is going to work on,

so as to achieve the target goal of the organization. The information

technology is use to improve the quality of the administration and

management functions more effectively and efficiency.

Information technology therefore, may be considered to be the harnessof electronics technology in its various forms in order to improve the

operation and profitability of the business as a whole. Its growing important

can be traced down from the increasing complexity of organization

environment and the every growing amount of information. It is therefore,

imperative that manager that receive this information and data must decide

what to do with them. The Nigerian Banking Industry has witnessed a lot of

changes since the mid 1980s and this reflected in the increases innovation

and variety product and services delivery. This development are technologydriven. Thus the huge investment by banks is information technology.

For the purpose of this research work, emphasis will be on banking

industry, and stanbic IBTC bank plc will be chosen as a case study. And the

reason for choosing this bank as case study for this research work is that, it


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emerging, with distinct, and clear out technology leadership in the operation

of its business.

1.2 PURPOSE OF THE STUDY

An organization can not operate in isolation without being affected by itsenvironment.

As this environment becomes more competitive there is need to examine the

fact that affect the organization way of doing business and the sort of technical

business skills needed to make such organization more effective and efficient than

other in the same industry and the source of strategic advantage it commands in the

industry.

Clearly, the whole and not only the banking industry is coming to theknowledge that global networking and other technological innovation are powerful

asset if used as competitive weapons in their day to day activities. These activities

range from being entertained and educated by materials on the users network

(USENET) and world wide web(www) to building business serving customer in

the internet.

However, the general purpose of this study is to examine the impact of

information technology on banking industry in Nigeria.

Specifically, the study aim to:

1. Determine the effect of having an effective information technologyinfrastructure on staff, customers, competitors and vendors.

2. Identify and appraise the factors that contribute to the organization effectiveresponse in an competitive environment by the way of managing its

information technology innovation.

3. Determine the effect of having an efficient and effective informationtechnology infrastructure on the banks competitiveness in the industry.

1.2 STATEMENT OF THE PROBLEMBusiness need to continuously find better and faster ways to adapt to

compete in todays competitive market place in order to high technology and

paced environment.


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This study hopes to discover the ways in which efficient and effective

information technology system has given a competitive advantage, increase

the profit level and also elevate their corporate reputation of the banking

institution with special emphasis give to Stanbic IBTC Bankplc.

Stanbic IBTC Bank plc has from inception of operation had a strongcommitment to maintain a viable and functional technology infrastructure

system. The problem at stake now, is to determine the extent of this

investment and other factors that constitute to its having a competitive

advantage or edge and better performance over other banksw in the same

industry or line of business.

1.3 SIGNIFICANCE OF THE STUDYIn the light of the stated objectives which this study is set to achieve, the

following are the significance of the study:

(a)It would help to evaluate the adoption of information technologyby Nigerian Banks in term of its effect on Banks efficiency and

Bank-Customer relationship.

(b)It would also justify the application of information technology inbanking service delivery in terms of profitability.

(c)It would also be an invaluable tool for students, academics andinstitutions, even individuals that want to know more about impactand relevance of information technology in Nigerian Banking

Sector.

1.4 SCOPE OF TH STUDYThis topic of study covers the impact of information technology on the

Nigerian Banking Industry so as to carryout the research in order to have effective

information to solve a particular problem.

However, the scope of the study can be explained in term of the following:

(a)Conceptual scope: This study is limited alone in the bankingindustry

(b)Industry scope: This study covers the effective informationtechnology in a banking industry


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(c)Territorial Scope: This study is expected to cover Stanbic IBTCBank plc in Nigerial

(d)Time Scope: This study shall cover the period since theintroduction of information technology in Nigerian Banking Sector

to date. Information technology was introduced into Nigeriaeconomy upon the commencement of the electronic payment

scheme in 1996. All various of information technology related

schemes introduce since this period to date shall be examined in

course of the study. And gathering of this report lasted the

researchers some months

1.5 HISTORICAL BACKGROUND OF THE STUDYStanbic IBTC bank Plc, formally IBTC chartered bank that later formed merger

with stanbic bank which was completed on 26th September, 2007 thus, the history

of the bank began in 2007.

STANBIC IBTC BANK PLC: is a universal bank and offer its client a

wide range of corporate, investment wealth and personal banking product

and solution with over 160 branches across the country and over 2,400

dedicated staff, the bank has grow quickly since it was formed in the 2007

merger of standard bank group of south Africas Nigerian operation with

those of IBTC chartered bank Plc. The merger by way of the first evertender in Nigeria and $5225 million in foreign direct investment, the largest

in Nigeria financial history. The standard bank group, which has a

controlling stake of 51: 2% in stanbic IBTC, has been in business for over

148 years and is Africas largest banking group ranked by asset and

earnings.

STANBIC IBTC has consolidated its position in Nigeria as diversified

business with a strong capital and liquidity position ad proven track record.

Focused on three key business banking segments-corporate investmentbanking, personal& business banking and wealth management, the bank has

leverage its excellent Nigeria pedigree while exploiting the skills, economics

of scale.


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However, these are the part of devices utilized by the bank. The

information technology devices utilized by the bank includes

a. The bank and ATM analysis. This facility enables the bank tomake visibility study on the setting of a new branch in allocation,whether in a particular state, city or town

b. Bank network competitive or optimization: By these devices thebank is able to make comparison in profit made by its branches in

various locations of the country, states, cities or towns.

c. Competitor intelligent mapping: this devices enable the banks tohave knowledge about its competitor etc

d. Customer management identification card targeting:- with thisinformation technological devices the bank is able to know the

geographical location of all stanbic IBTC bank customers that

open domiciliary account in the last four month in state, locality or

city. By this the bank will be able to make a visibility study of it

prospective customer, draw out a product that suit them and even

increase the rate of deposit and borrowing which is the major

source of its revenue.

Conclusively on 26th July 2011, information gets form the bamks head

quarter in Lagos, sola david borha ,CEO of stanbic IBTC bank, said:We are pleased to announce that stanbic IBTC has continued to be

profitable in that first half of the year 2011, with financial result

showing resilient growth deposit the tough operating environment .

Our gross earnings were up 13% on last years figure and both net

interest income and non interest revenue grew by 7% and 25%

respectively.

1.6 LIMITATIONS OF THE STUDYThis research work would be limited to cover the stanbic IBTC bank

operating in Ilorin with her office in No11, unity road (Amosan house),

Ilorin, kwara state.


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However, this study was subjected to a number of limitations on its

own claim to excellence. The following factors will be considered to an

extent limited the study of this project work:

a. Financial constraint: one of the problem that researcherencountered during the course of caring out this study is lack ofadequate money, as a result of being a student. It is clearly

understood that enough money is needed in carrying out research

on this study because without money information cannot be easily

collected.

b. Time constraint: due to the fact that that this research work iscombined with other academic activities, this has gone along way

restricting the researcher to a certain limit.

c. Lack of cooperation of the bank staff to sacrifice their time insupplying the useful and relevant information.d. Finally as the researcher has mentioned earlier among different

branches of stanbic IBTC Bank in the country, is able to visit only

IBTC Bank that is situated in Ilorin. Therefore, the constituent

group i.e employers of the bank and customer were strictly limited

to Ilorin Branch.

1.7 DEFINITION OF TERMS AND CONCEPTBased on this research project in order to avoid ambiguous words, there will

be clear definition of word that would be used on this particular research work

which is related to the topic under study.

1. Domiciliary Account: this simply means, the foreign currency dominated.This can be referred to as an accounts in currencies other than our dear

old naira.

2. Technology: it can be referred to the collection of tools, machinery andprocedure to solve a problem.

3. Information Technology: using of tools, machinery etc to transfer aninformation.

4. Liquidity: this is an ability of a firm to meet its current obligation(liabilities) or financial obligations.

5. Net Interest Income: this is the different between revenues generated byinterest bearing assets and a cost of servicing (interest-burdened).


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6. Banking Industry: this is the business activities that take place in anorganization that provides various financial service.

7. Earnings: money released as a profit or interest on money you lend.8. Non Interest Income: is the revenue from commission /fees gains (losses)

on financial assets, and gains (losses) on sales of loans/ assets whilefactoring in exchanging rate losses and depreciation of assets.

9. Merger: this is the act of joining two or more organization or businessinto one .

10.Assets : is a thing of value which company owns that can be used or soldto pay debts.

11.Leverage: the use of the fixedcharges sources of funds such as debtand preference capital along with the owners equity in the capital

structure, is described as financial leverage or gearing .12.Investment: to buy property shares in a company in the hope of making

profit or of an organization or government to spend money on something

in order to make it or more successful.


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CHAPTER TWO

2.0 LITERATURE REVIEW

THE MEANING OF INFORMATION TECHNOLOGY

In general, information technology means to and fro of information between

technologies. Technically it can be defined as the combination of information with

swift communication medium may be wire/cable or wireless.Rifaqat ullah

khan(2011).

Information technology is the making, usage and knowledge of tools,

machine, techniques, crafts, systems or methods of organization in order to pass or

make use of information. Mariam-wbster (2007).

Information technology is refered to the new technology of gathering,

storing, manipulating and transferring of information, Frenzel (1996).

From the first view or definition by Rifaqat heemphasised more role which

computer plays in the field of information technology, however, the first domain of

information technology (I T) is the computer technology. A computer is an

electronic machine which under the control of a stored program can accept data in

prescribed form, process the data, and supply the result as information in a

specified form. From this definition there are some points to note :

I. Computer is Electronic: this is because it consists of electroniccomponents such as transistors, capacitors, resistors and integrated

circuits.

II. Computer Process Data: it does this by performing three majorfunctions:

- It accept data- It process data- It supply data and information

III. Computer is control by a stored program according to Adeyeni (1997),information technology (IT) is a systemized body of tools techniques

and infrastructures for generating, collecting, striving and processing

and transmitting of data and information.


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Irachukwu (2000) also positioned that information technology (IT)

comprises all the electronics infrastructure and facilities employed by banks to

achieve competitive rendition of service and efficient data base management for

effective control and management.

2.2 INFORMATION TECHNOLOGY DEVICES

I. Global system for mobile communication (G.S.M) or cell phone.

II. The internet.

III. Satellite television station (VSAT)

IV. Security Camera.GSM

This is an acronyms from the global system for mobile communication, it is a

device for communicating between two or more people, its quality includes

sending and receiving data, files, pictures, sounds etc as away of

communication.

THE INTERNET

This is an acronysm from the word international network. It actually meansthe interaction of networks or a network of networks.It can also be defined as a

set of independent interconnected computer and other devices, computers

connected over a network which makes information exchanging easier and

faster.I t consist of computers permanently joined together through high speed

connection for information super high way.

VSAT (SATELLITE TV TECHNOLOGY)

This means a very small aperture technology. It is a satellite technologyconnection, it is the most advance internet of connectivity where there is

complete absence of masts and telephone lines.

The service or access is provided directly via satellite without any other

physical structure.


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SECURITY CAMERA

This is a digital camera in stalled in a big companies or institutions for the

security control of the place. It has the capacity of viewing all the nooks and

crannies of the building as a whole and vicinity in case of any suspicious andact.

2.3 ADVANTAGES OF THE DEVICES

- Easy Communication: this means to it makes communication to be very

easy and efficient among the people involved.

-Reduction in Traffic: GScv vM has really caused traffic reduction in our

major road as people now place business transaction and appointment on

phone calls, thereby reducing the need to do this through physical means i.e.

by travelling in cars, plane etc .

-Business Growth: many customer of several banks in Nigeria today can

assess the account balance and other details about the account has affect the

banks, the bank will on the mobile phone thereby giving them with

immediately effect the assess to their personal information about the bank.

This however, allows for more customer attached to bank with its servicewhich in turns boom their business.

-Mobile phone configuration: GSM set can be configurated to search and

find information on the Net with immediate result , therefore, receiving excess

spending on searching information on the INTERNET. This is possible for

phone GPRS (General pocket radio service facility)

ADVANTAGES OF INTERNET

It is enable business (Banks) and (Customers) to communicate moreeffectively

In away, it allows for cross-culture communication especially on the web.

It allows an even distribution of works and all information about a customer of

a bank can be firmly distributed throughout the branches of the bank and can


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be assessed nationwide.

It allows for efficient management of resources as customer can be cash the

money anywhere.

It helps to keep information reliable and up to date.

It help speed-up date sharing.

ADVANTAGES OF VSAT

It allows ISPS (internet service provider) internet access directly with their

Vsat a backbone directly from oversea country.

It uses wireless or dial-up connectivity to sell bandwidth received to other

users, this makes it more effective

It is less prone to network congestion

Wide area coverage

High degree of reliability

Flexibility

Distance independent costs

ADVANTAGES OF SECURITY CAMERA

It looks out for any criminal activities in the institution.

It enable in the security department to record daily activities in the institution

for future use.

It enables the management to get incompetent or lazy employers for the

purpose of correction or discipline as the case May be.

DISADVANTAGES OF THE DEVICES

DISADVANTAGES OF G.S.M


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High software content which makes testing it time consuming to correct the

GSM system incase of problem is also tedious because there are certain

interface one should conform with.

Misused on the part of Nigeria citizens by using mobile phone while on thewheel. This sometimes often result in road accident which has claimed so

many lives in Nigeria major high ways.

DISADVANTAGES OF INTERNET

Heavy network traffic can slow down its affectivities

People do internet fraud by transferring peoples account from one account to

other.

If the central web fails. The whole network fail to operate, hereby denying

customers (client) access to their account and other needs information.

It is costly to maintain.

DISADVANTAGES OF VSAT

It is very costly to set-up and maintain

It requires specific techniques in setting up.

It fails to function property when there is observation i.e line of sight

DISADVANTAGES OF SECURITY CAMERA

It is expenses to install in the institution.

It caused unemployment in the sense that human labour is sacrificed for the

security camera.

It requires expertised experience to install, making it more technologicaldemanding .

It is as well expensive to maintain.


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2.5 THE NIGERIAN BANKING INDUSTRY

In 1892 Nigerias First Bank, the African Banking Corporation, was

established. No banking legislation existed until 1952, at which point Nigeria had

three foreign banks (the Bank of British West Africa, Barclays Bank, and theBritish and French Bank) and two indigenous banks (the National Bank of Nigeria

and the African Continental Bank) with a collective total of forty branches. A 1952

Ordinance set standard s, required reserve funds, established bank examinations

and provided for assistance to indigenous banks. Yet for decades after 1952the

growth of demand deposits was slow by the Nigerian propensity to prefer cash and

to distrust checks for debt settlements.

After many activities that have occurred in Banking Industry, the naira (N1)

was exchanged for US $1.52 in January 1973 and again in march 1982 (or N0.67=US N1) despite the floating exchange rate, depreciate relative to the united state

dollar in the 1980s. the average exchange rate in 1990 was N 8.004=us

&1.depriciationaccelerate after the creation of second-tier foreign exchange market

under world bank structural adjustment in September 1986. But as at 2012, N 162

is equivalent to one U.S dollar ($1).

The center bank of Nigeria, which was statutorily independent of federal

government until 1968,began operation in July 1, 1959. However, by considering

the burning issue in baking industry the research will consider the reform that havetaking place some years back till today.

Since his appointment in the summer of 2009,the new governor of the centre

bank of Nigeria (CBN), lamido sanusi has introduce a spate of reform in response

to the global financial crisis and the mismanagement of certain Nigeria banks.

The current reform effort by governor sanusi follows a significant reform

effort began by his predecessor, Charles soludo in 2004 that result in the

consolidation of the banking industries in Nigeria.

In 2004, the banking industries of Nigeria consisted of 89 bank. The

industries was fragmented into relatively small, weekly capitalize banks with most

bank having paid with capital of $10 million or less. The best capitalized bank had

capital of $240 million as compare to malasia where the least capitalize bank had


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capital $526 million at the time. Most of the smaller banks were family-owned and

privately held. However, the industries was heavily concentrate, with the ten

largest bank controlling 50 percent of the asset and deposits in Nigeria banking

system. The result of these new, much larger capital required was the consolidation

of bank into larger entities. During this 18 month period, there were a number ofmergers and acquisition among Nigeria bank in order to meet this new capital

requirement. In the end, the 89 bank that existed in 2004 decrease to 25 larger,

bettercapitalize banks.

On June 4, 2009, lamido sanusi, former managing director of first bank,

early in his term, he empanelled a special joint committee of the centre bank of

Nigeria and the Nigeria bank deposit insurance co-operation to conduct a special

extermination of all 24 universal banks in Nigeria. On august 14,2009, the cbn

announce the results of the extermination of ten banks and determine that five( 5)

banks were insolvent- oceanic bank, union bank, afribank, finbank and

intercontinental bank. The aggregate percentage of non- performing loans of the

five banks was 40.8% indicating that they had little cash on hand, to improve the

liquidity, CBN injected N 420 billion into these bank in the form of a subordinated

loan. In 2010, sanusi state intention is to encourage foreign ownership of the banks

in order to transfer management expertise and skill lacking in Nigeria and also

CBN will license to provide deferent services (corporate bank, small and medium

size business lending, Islamic banking) to different markets. this change inlicensing requirement will create opportunities for financial service provider, other

than commercial banks to enter the Nigeria market.

Another burning issues is that of mobile banking. Although many financial

analyst had last year (2-11) commented on it that, it would be fully implemented In

this year (2012). However john omachonn , a financial analyst also commented on

Monday, 13 Feb. 2012. He define mobile banking as the person-to-person payment

through the mobile phone or the use of mobile phone to conduct financial

transactions. It is the latest electronic banking innovation and a revolution

changing the lives of million across the globe.

First bank of Nigeria, UBA/ Afripay, GTB and mobile money, stanbic IBTC

(which is the researchers case study) and eco bank have the licenses to partner

telecommunication companies to bring about the desired banking. According to


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valentine obi, managing director of E. transact international limited, mobile

banking reduce cost of operation, it increases customer satisfaction because you

can render personalized services, it also help the government I the area of taxation,

budgeting , planning accountability and improved government services. All

payment are made easier with mobile system. For instance, you can pay yourutility bill through your mobile phone. With PHCN top up system of electricity

payment, it going to be a lot easier in a couple of months when you can actually

pick up your mobile phone and pay for electricity bills especially for those using

top up meter ,(2012).

In did stanbic IBTC bank recently came out with an alternative banking

service platform known as e.susu. the platform, which enable the unbanked and

under bank make financial transactions, represent a good of how low-cost

approach that modern technology can effectively expand the financial services land

scape.

CHAPTER THREE

RESEARCH METHODOLOGY

Research methodology and design describe all the project work. For the

collection and the analysis of data in this carrying out this study are stated as

follow:

The research design Data gathering procedure Data analysis

Also for effectiveness, adequacy and reliability of data gathered for this

work both primary and secondary source of data have been adopted.

RESEARCH DESIGN

The fact is that the research work makes use of the questionnaire in

gathering necessary information concerning the subject matter. Therefore, a

describe method have been use for this study: hence data was collected

through primary and secondary sources. The use of primary source of data

involve the gathering of information through personal interview,


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observation, questionnaire, administered and personal contact with the

respondents. While the use of secondary source involve gathering of

information through textbooks, magazines, economic journal, annual reports,

internet.

METHOD OF DATA COLLECTION INSTRUMENTS

This research works involve s using of the two instrument as listed

below:

Primary source of data Secondary source of data1) Primary source of data: this is he data which involves gathering of

data through personal interview, observation, questionnaire

administered and personal contact with the respondent.

2) Secondary source of data: this is the data use of gathering ofinformation, this includes the information obtain from related

textbook, material such as magazines, economic journals,

internet, stanbic IBTC bank annual report, library.

3) Finally, the data gathering procedure that will be used for thisresearch is carry out by using or distributing questionnaire to the

selected in the organization.

METHOD OF DATA ANALYSIS

It would be utmost relevant to analyse the data collected in order to give a

meaningful appreciable values.

However, the interpretation will be taking as a result of analyses, make

inference pertinent to the research relation studies and drawn conclusion about this

relations.

Therefore, data collected will be subjected to test through the following:

1) Descriptive method2) Inferential method

The presentation and analysis of data collected shall be made through the

use of chi-square method of analysis.


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CHARACTERISTICS OF THE STUDY POPULATION AND

SAMPLING

In determine the sampling techniques to be included in the work, the

population for this research will be taking to include sources selected staffof the stanbic IBTC bank ilorin branch

Therefore, the data gathering procedure use for this study is carried

out by issuing or distributing questionnaire to the selected population in the

organization. Personal interview by the researcher and the observation of the

transaction in bank through mutual visit to the case study. Furthermore,

more fact will be gathered from already compile information relating to the

impart of information technology on Nigeria banking industry.

Finally, in view of the important of this project work most of the data

and information collected were traded with good sampling technique to

improve adequate cellarage and reliability.

LIMITATION OF The METHODOLOGY

The limitation of these research work includes the inadequately of

data and information from the stanbic IBTC bank. The limitation knowledge of the

company by some of the staff limit the information, also the management who

were the primary sources of data.

CHAPTER FOUR

4.0 INTRODUCTIONThis chapter presents the descriptive and inferential statistic

presentation. Interpretation and analysis of the data collected through the

questionnaire using chi-square method of data analysis.

However, the analysis the result of investigation carried out from the

stanbic IBTC bank Ilorin branch through questionnaire. Questionnaire that will be

prepare and administered in the management, and junior staff of the bank.


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4.1 DATA ANALYSIS AND INTERPRETATIONThis research work will be carried out by distributing out 100(hundred)

questionnaire to different categories of staff in the organization. Therefore, sixty-

four (64) of them were collected back and completed by the respondent whileremaining thirty-six were not responded.

4.2 PRESENTATION AND ANALYSIS OF DATA ACCORDINGTO THE RESPONDS FROM CASE STUDY.

Analysis of data collected under question in the sections by using table

method.

SECTION A

TABLE ONE. Sex distribution

Sex Frequent Percentage (%)

Male 34 53.1%Female 30 46.9%Total 64 100%

Source: RESEARCH SURVEY (2012)

INTERPRETATION: the table shows that 34 of respondent presenting

53.1% are male while female show that 30 of the respondents represent 46.9%.

TABLE TWO. Age distribution

Description Frequency Percentage

18-25 years 12 18.8%26-35 years 24 37.4%35-above 18 43.8%

Total 64 100%

Source: research survey (2012)

INTERPRETATION: The table shows that majority of the respondent fall

within the bracket 35 years-above, which represents 43.8%, while 24


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respondent representing 37.4% fall within the age bracket of 26-35 years. Also

12 were respondent representing 18.8% are within the age bracket of 18-25

years.

However, what this implies is that majority of the respondent aremature and this goes along way in showing how reliable the information

extracted from the questionnaire.

Table three. Marital status.

Description Frequency Percentage%

Singing 20 31.3%

Married 44 68.7%Total 64 100%


INTERPRETATION: the table above show that 20 of the respondent

representing 31.3% are single while 44 of the respondent representing 68.7%

are married.

SECTION B

Under section b of questionnaire, was base on hypothesis.

H1: the relative advantage of using information technology positively affects

the attitude toward using it.

HO: the relative advantage of using information technology does not positively

affect the attitude toward using it.

TABLE Four.

Variable Yes No TotalA 44 20 64B 10 54 64

Total 54 74 128


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Source : research survey (2012)

Under section c of questionnaire, question was base on hypothesis.

HYPOTHESIS ii

H1 information technology encourage more trading with stambic IBTC bank by

core investor

HO information technology does not encourage by more trading with stambic

IBTC bank by core investor.

Table five.

Variable Yes No Total

A 46 18 64B 36 28 64C 32 32 64

Total 114 78 192


Section D

Under section d of questionnaire was based on hypothesis

Hypothesis iii

Hi information technology has impact on Nigeria banking industry.

TABLE SIX

Variable Yes No Total

A 20 44 64

B 38 26 64C 32 32 64

Total 90 102 192


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4.3 PRESENTATION AND ANALYSIS OF DATA ACCORDINGTO TEST OF HYPOTHESIS

Hypothesis iHi the relative advantage of using information technology does not

positively affect the attitude toward using it

HO: the relative advantage of using information technology does not positively

affect the attitude toward using it.

Analysis of data collected under section B of the questionnaire is

based on the question in that section. The level of significance used is 5% and

critical value of the degree of freedom (df) was computed as (2-1) (2-1) =1

Decision: computation X2 value is a 29.45. This is a larger than critical region

3.841. Therefore, we rejected the null hypothesis while accepting the alternate

which says the relative advantage of using information technology positively

effective the attitude towards using it.

Hi: information technology encourage more trading with stanbic IBTC bank by

core-investor.

Ho: information technology does not encourage more trading with stanbic

IBTC bank by core- investor.


25/29

Analysis of data collected under section C of the questionnaire is base on the

question in the section. The level of significance use is 5% and critical value of

5.991. the degree of freedom was computed as (2-1) (3-1)=2.

Decision : computer X

2

values is 6.726, which larger than the critical region,therefore, we reject the null hypothesis while accepting the alternative

hypothesis which says : Information technology encourage more trading with

stanbic IBTC bank by core-investor.

5.991

Hypothesis iii

Hi: information technology has impact on Nigeria banking industry

Hi: information technology does not have any impact on any banking industry.

Analysis of data collected under section D of the questionnaire is based on

the question in the section. The level of significance use is 5%while critical values

of 5.991 is used.

Decision: the computation X2 values is 10.54 which are more than the critical

region of 5.991. therefore, we reject the null hypothesis while accepting alternative

hypothesis which says : information technology has impact on Nigeria banking

industry.


26/29

5.991

4.4 GENERALIZATION

Computation of X2 (chi-square)

The data collected relate to the research question that information technology

plays role in developing banking industry in Nigeria.

The table below shows the response of four (4) question

Yes No Total

70a 5b 7556c 19d 75

14e 61f 7556g 19h 75196 104 300


X2 = (fo-fe)2

Fe

Where fo= observed frequency

Fe= expected or theoretical frequency.


27/29

The degree of freedom (df) = (r-1) (c-1)

Where row=r

Colum=c

R=4, C=2

Df= (4-1) (2-1)

Dr =3x1=3

Using 5% level of significance. Therefore, 3, 0.05 from the table . 7.82

F=a= (196) (75) = 49

300

Fe =b= (75) (104) =26

3oo

Fe =c= (75) (196) =49

300

Fe=d= (75) (104) =26300

Fe =e= (196) (75) =49

300

Fe=f= (75) (104) =26

300

Fe= g= (196) (75) = 49

300

Fe=h= (75) (196) = 49

300


28/29

Cell Fo Fe Fo-fe (fo-fe)2 (fo-fe)2/feA 70 49 21 441 9.0B 5 26 -21 441 16.9

C 56 49 7 49 1.0D 19 26 -7 49 1.8E 14 49 -35 1225 25.0

F 61 26 35 1225 47.1G 56 49 7 49 1.0H 19 26 -7 49 1.8

X2 = 103.3

SOURCE: RESEARCH SURVEY (2012)

Working Hypothesis

hi: information technology plays role in developing banking in Nigeria.

ho : information technology does not play role in developing banking in Nigeria.

7.82 103.3

Decision Role : sine the calculation values fall on the critical region we reject the

null hypothesis while accepting the alternative hypothesis which says that :

information technology plays roles in developing banking industry in Nigeria.

Finally, this is measure of strength of association for normal data . it is

computed after the values of chi- square


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Ci = x2

N+X2

Where X2 =chi-square

CC = contingency co-efficient

N = numbers of data

X2 = 103.3 N = 75

CC = 103.3 = V0.05794

75+ 103.3

= 0.7761

3.841

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Research Proposal by Alfa Lukman

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