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CUSTOMERSERVICE at

R E S O LV E C U STO M E R I S S U E S AT L I G H T S P E E DDiscover how to deliver effortless, connected, and proactive customer service at this free event

ONEAMAZING CONFERENCE

VISIONARY KEYNOTE

N E W YO R K   2 017

“Work at Lightspeed”

3C U S TO M E R S E R V I C E B R E A KO U T S E S S I O N S

Customer Service Demos

at ExpoNow

A VALUABLENETWORKING OPPORTUNITY

ONE DAY OF INSPIRATION FOR CUSTOMER SERVICE PROFESSIONALS

A DAY OF ENDLESS OPPORTUNITIESNowForum is packed with new ways to deliver customer service across the enter-prise. Enjoy the experiences and uncover opportunities at this service management event that you won’t want to miss!

EXPONOW EXHIBITION HALLMeet Our Sponsors and Partners

EXPONOW HAPPY HOURWind Down and Raise a Glass

WOMEN IN TECHLearn How to Bridge the Diversity Gap

ENGAGENOW GENIUS LOUNGEGet Your Questions Answered

EXPLORE THE EVENT

19 SPONSORS

SN-IG-NF-NewYork-CS-082017

See what’s happening at NowForum New York!

OCTOBER 17, 2017 � NEW YORK MARRIOTT MARQUIS HOTEL, NEW YORK, NY

EXPLORE CUSTOMER SERVICE ATNOWFORUM NEW YORK 2017

REGISTER NOW >

You’ll find sessions dedicated to going beyond today’s CRM-based technology to a modern customer service management strategy, including:

Resolve Customer Issues at Lightspeed

Learn how to transform and modernize service

for your external customers and partners— leading to greater custom-er loyalty, reduced costs,

and new revenue.

Making Customer Service a Team Sport

Explore how you can pro-vide an effortless customer

service agent experience that connects them to the rest of your organization,

speeding problem diagnosis and driving permanent solutions.

Customer Service Lightspeed Pioneer

Featuring a leading customer, discover the

business challenges that led to the selection of

ServiceNow, implementa-tion best practices, and

economic value realized.

Learn

Experience

Network

CJ DesaiCHIEF PRODUCT OFFICER

SERVICENOW 

SP

EA

KE

RS

Mike RichVP OF AMERICAS SALES

SERVICENOW

“Work at Lightspeed”

KEYNOTE

Meet Professionals Who Will Help You Turn Insights Into Action

John DonahoePRESIDENT &

CHIEF EXECUTIVE OFFICER SERVICENOW

© 2017 ServiceNow All rights reservedservicenow.com/nowforum-nyc.html | #NowForum

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