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Resource Management and Project Impacts IT Project Management Working Group 6/12/14 1
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Resource Management and Project Impacts
IT Project Management Working Group
6/12/14
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• Shared understanding of Resource Management
• Survey results • Exercise around resource management • Q & A
OBJECTIVES
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Resource Management
Resource management is the efficient and effective deployment and allocation of an organization's resources when and where they are needed
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Resource Management Includes:• Financial• Inventory• Information Technology• Production resources• Human skills• Planning, allocating and scheduling of
resources to tasks
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PMBOK FIFTH EDITION
Project Human Resource Management includes the processes that organize, manage, and lead the project team.
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PROJECT TEAM
Project Team comprised of people with assigned roles and responsibilities for
completing the project
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PROJECT TEAM
ATTRIBUTES• Varied skill sets • Full or part time• Added/removed as project progresses• Include in planning
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PSU Opportunities• Limited availability• Shared resources• Within units• Across units
• Service transition (ITX)• Changing priorities• How do you manage this?
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Survey Results
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Role on Projects
Project Manager IT ManagerProject Team Manager Other/Unknown
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Organizational Project Structure
Functional ProjectizedMatrixed Other/Unknown
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Resource Management
skill-set, availability
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Why do we care?
• Triple Constraint• Projects are delivered under constraints• Time• Cost• Scope
• Change in constraint impacts Quality
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Triple Constraint
COST(Resources)
SCOPE(Requirements)
TIME(Schedule)
QUALITY
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Tools or Processes
Heur
istics
Microsoft ProjectJIRA
manual labor
guile
and
tric
kery
no time tracking
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Group Exercise
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• Project Scope – No Soup for you• A cloud based application for
managing customers who have been banned from the “Soup Stand”
• Target Completion June 26th• Goal: Create a work breakdown
structure (10 minutes)• Report out at end of last exercise
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Exercise 1
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Exercise 1 - Key
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• You have just learned that Elaine has eloped to Tuscany with her boyfriend and will not return until next year (well after the project start date
• You must use existing resources to complete the project.
• (5 minutes)
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Exercise 2
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• The Project Sponsor has advised they need to cut 2 days off the project – he must have the application by end of day June 24th?
• How will the team address this? • What are the risks of compressing the
schedule? • (5 minutes)
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Exercise 3
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• Each team will report out on their challenges and opportunities from the exercise
• (2-3 min/each group)
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Report Out
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Survey Successes and Opportunities
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• Dedicated internal/external (contract) project teams• Project teams for short periods of time• Project Portfolio Management tools – for
managing resource time and tasks• Integrated teams are very beneficial - and
support getting work and goals accomplished.
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Survey Successes
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• Asking the right questions of resource managers:• Are any of the resources assigned to my project
on some sort of restricted work schedule (i.e., fixed term, 40 hr. limit per week, long vacation planned, etc
• Informal 1:1 interactions with all team members.• Avoiding over-allocation - time and multiple
projects• Ability to proactively deal with project/resource
intersections.
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Survey Successes
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• Lack of management support/buy in for Resource management/Project Management
• Low maturity level for project and resource management
• Human Resource policy / position definition
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Survey Opportunities
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• Scoping work in a timely manner for developers
• Baselining human resource capabilities• Authority for allocating and managing
resources• Process improvements• Communications/1:1 Team interactions• Time line extensions – from diverting
resources
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Survey Opportunities
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Q & A
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Survey Results: http://pennstate.qualtrics.com/CP/Report.php?RP=RP_9Lj8970q14FKhNP
Richard Dumm: [email protected] Smith: [email protected] Stewart: [email protected]
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Resources
