Resource Management

Resource Talent Management

What is it?

: The management of full-time staff and part-time resources

: The management of full-time staff and part-time resources Leading people

What’s the difference?

VS

When it’s right

: Projects don’t fail, they pivot: Blame is not in one’s vocabulary: Your strongest help your weakest: Resignations are far and few between: Vacations are enjoyed, not skipped: Your team interacts outside the office

When change is needed

: Departments compete with each other: Post Mortem is a term everyone knows: WFH requests outweigh co-location requests: “Turnover is common in our industry”: Everyone works late, all the time: You’re CC’d on emails as a weapon: Leadership peers are unresponsive : Frequent closed door meetings

How to change

: Get feedback on issues in a group meeting : Encourage employees for honesty, even if brutal: Assign a smaller team to help track found problems: Start weekly team meetings, monthly group meetings: Recruit outside consultant for feedback: Fire the assholes Remove bad seeds: Reorganize and flatten your team structure: Co-locate with your team: Embrace transparency

Tools to help

: Before you assign your next project get all stakeholders in front of a whiteboard or a piece of paper for at least 15 minutes.

: Make a list of everything that has to be accomplished, should be accomplished, and is nice to have. Prioritize it. Stay until there is agreement.

: Collaborate with the stakeholders on the prioritized list throughout the work.

: Use a document collaboration tool to track changes, and keep everyone in the loop.

I use Box @ http://box.com

: Upgrade to a modern workflow tool.

: This will both help your team, and give you easy line of sight into their process and communication.

: Actually seeing the game allows you to be a better coach.

I use Asana @ http://asana.com

: Use a separate tool to organize your team’s current and upcoming workload. No more spreadsheets.

: Organize them around projects based on their abilities. Not just availabilities.

I use ResourceGuru @http://resourceguruapp.com

: These are just a handful of steps that can be taken to help correct bad habits, clear up trust issues, and remove misinformation.

: Remember that time is the most valuable investment you can make in your team.

: But great tools are also a wise investment.

eddie@ripl.io for more advice