Workshop on Orientation and Basic Training Course Management and Facilitation Skills
Program Report
Oct 8-16, 2012
Organized by Mekong InstituteSponsored by New Zealand Foreign Affairs & Trade Aid Programme
RESOURCE PERSONSDr. Suchat Katima Ms. Maria Theresa MedialdiaMr. Madhurjya Kumar DuttaMs. Joy OganMr. Sopheak SeangMs. Jian WangDr. Nittana SouthisengMs. Deborah LingMs. Jutamas ThongcharoensMs. Nguyen HuyenMs. Supaphan ChaiyapornMr. Narathip DahanMs. Yupawadee DuanghaklungMs. Pornwilai PumiraMs. Uthaiwan KhamnualthongMr. Srengkong Ung
FACILITATION TEAM
Ms. Jian Wang (Tina) Mr. Sopheak Seang
(Sopheak)
Ms. Jenisa Belardo (Jane)
PROGRAM CONTENTSModule 1: Setting the Context and Expectations• Getting to Know Each Other• Setting the Context and Exploring Group• Program Objective• Setting Norm and Mood Meter
Overview of GMS Countries
Module 2: Required Core Facilitation Competencies of a Professional Services Organization• Roles of Facilitator• Required Competencies of a Facilitator
Module 3: Effective Facilitation Skills & Tools
• Introduce Facilitation Tools Kits• Different Facilitation Tools and Techniques
Module 4 : MI Standard Training Program Cycle, Checklist and Communication Procedure• Introduce three stages: Pre, During and Post
Module 5: Monitoring, Documenting and Reporting Capacity Building Program • Introduce Evaluation Tools• Introduce Reporting Format
Module 6: Participatory Approach Service Delivery and Principle of Adult Education• Introduction to Participatory Approach• Principle of Adult Education
Module 7 : Designing and Facilitating SLV, Field Trip and Excursion• Introduce the designing and Planning the SLV, Field
Trip and Excursion• Travel to field sites
Module 8: Integrating Skills and Way Forward
Module 9: Information and Knowledge Management Program (IKMP) Matters • Introduce IKPM Knowledge and Repository System• Alumni Database
Special Session: Policy and Planning Unit
Module 10: Finance and Administrative Support
• Administration Matters• Budgeting (Internal and External)• Advance, Travel Authorization
EVALUATION
EVALUATION RESULTSPRE-SELF ASSESSMENT AVERAGE RATING : 1.88Based on a Self-Assessment of Participants: 11
POST-SELF ASSESSMENT AVERAGE RATING : 3.07Based on a Self-Assessment of Participants: 11
• 4 = I know it very well, I can teach it to others • 3 =I know it well and I can apply it in my work • 2 = I have heard about it but have not used it • 1 =I only learned about it now
Average Setting the Context and Expectation
s
Modular Training
Cycle and Integrate
d Curriculu
m
Participatory
Approach to
Service Deliver
y
Principles of Adult
Education
Roles of a
Facilitator and
Required
Competencies
Facilitation Tools
Planning and
Organizing a
Training Course/Worksho
p
Training Program
Cycle, Checklist
and Communication Procedu
res
Designing and Facilitating SLV,
Field Trip and
Excursion
Monitoring,
Documenting and
Reporting Capacity Building
Program
Integrating Skills and
Way Forward
Pre 2.00 1.36 2.00 1.64 1.91 2.18 2.45 1.73 1.64 2.09 1.73
Post 3.00 2.82 2.91 2.91 3.27 3.45 3.36 3.00 3.00 3.09 2.91
EVALUATION RESULTS1 Learning Program Content
Topic5
Very relevant
4 3Relevant
2 1Not
relevantAverage Rating
Learning Program Content
30% (3) 70% (7)
4.3
Table 1. Participants’ Satisfaction on Learning Program Content
Topic5
Too advanced
4 3Fair
2 1Too
basicAverage Rating
Level of Instruction
40% (4)
60% (6) 3.4
Table 2. Level of Instruction
Table 3. Relevance of Topics to Young GMS Professionals and MI Staff’s work
Topic5
Very relevant4 3
Relevant2 1
Not relevantAverageRating
Setting the Context and Expectations
80% (8) 20% (2) 4.3
Regional Cooperation and Integration
70% (7) 20% (2) 10% (1) 4.6
Overview of GMS Countries 50% (5) 50% (5) 4.5MI Program Information 20% (2) 80% (8) 4.2
Facilitation Cycle 30% (3) 70% (7) 3.9Principle of Adult Education 60% (6) 40% (4) 4.6
Roles of a Facilitator and Required Competencies
90% (9) 10% (1) 4.9
Effective Facilitation Skills and Tools Kit
70% (7) 30% (3) 4.7
Organizing a Training Course/Workshop/ Learning Visit/ Field Trip, etc
90% (9) 10% (1) 4.9
Monitoring and Evaluation Methods
50% (5) 50% (5) 4.5
MI Finance and Budgeting 30% (3) 50% (5) 20% (2) 4.1
Documentation and Writing MI Completion Report
50% (5) 40% (4) 10% (1) 4.4
Integrating Skills and Ways Forward
70% (7) 30% (3) 4.4
Total Average 4.5
Table 4. Application of Newly Acquired Knowledge and Skills
Topic5
Yes4 3
May be2 1
NoAverage Rating
Newly Acquired knowledge and skills
30% (3) 50% (5) 20% (2) 4.1
Table 5. Usefulness of Learning Methods
2 Learning Program Methodology
Topic5
Very appropriated
4 3Good
2 1Not
appropriatedAverage Rating
Learning Method
40% (4) 60% (6) 4.4
Table 6. Balance between Theory and Practice
Table 7. Use of Training Materials
3.2 Learning Program Methodology
5Very
satisfied
4 3Satisfied
2 1Not satisfied Average
Rating
Training Materials
50% (5) 50% (5) 4.5
Topic5
Very good balance
4 3Balance
2 1Not
balanceAverage Rating
Balance between Theory and Practice
80% (8) 20% (2) 3.0
Table 8. Satisfaction Training Facilities
Table 9. Participants’ Assessment on the Usefulness of Monitoring and Evaluation Methods for the Learning Program
5Very
satisfied
4 3Satisfied
2 1Not satisfied Average
Rating
Training Facilities
90% (9) 10% (1) 4.9
5Very
satisfied
4 3Satisfied
2 1Not satisfied Average
Rating
Pre and Post Test Questionnaire
20% (2) 70% (7) 10% (1) 4.1
Board of Directors (BOD)
70% (7) 30% (3) 3.7
Mood Barometer
40% (4) 20% (2) 40% (4) 4.0
Participatory Evaluation
70% (7) 20% (2) 10% (1) 4.6
Total Average 4.1
Table 10A. Presenter’s Expertise
3 Training Resource Persons
5Very
Satisfied
4 3Satisfied
2 1Not
SatisfiedAverageRating
Dr. Suchat Katima 100% (10) 5
Ms. Tess Medialdia 100% (10) 5
Ms. Jutamas Thongcharoen (Nue)
60% (6) 30% (3) 10% (10) 4.5
Ms. Deborah Ling (Debbie)
70% (7) 30%(3) 3.7
Ms. Supaphan Chaiyaporn (Fon)
60% (6) 40% (4) 3.6
Mr. Srengkong Ung (Kong)
70% (7) 30% (3) 4.7
Total Average 4.4
Table 10B. GMS’s Culture and Society Presenters5
Very satisfied
4 3Satisfied
2 1Not
satisfiedAverageRating
Ms. Seang Sopheak (Cambodia)
70% (7) 30% (3) 4.7
Ms. Jian Wang(China)
70% (7) 20% (2) 10% (1) 4.6
Ms. Jutamas Thongcharoen (Thailand)
60% (6) 40% (4) 4.6
Ms. Deborah Ling (Myanmar)
10% (1) 70% (7) 20% (2) 3.9
Dr. Nittana Southiseng(Lao PDR)
60% (6) 40% (4) 4.6
Ms. Nguyen Huyen(Vietnam)
20% (2) 70% (7) 10% (1) 4.1
Total Average 4.4
Table 11. Presenter’s Communication and Cooperation
5Very
satisfied
4 3Satisfied
2 1Not
satisfiedAverageRating
Dr. Suchat Katima 100% (1) 5
Ms. Tess Medialdia 100% (1) 5
Ms. Jutamas Thongcharoen (Nue)
70% (7) 30% (3) 4.7
Ms. Deborah Ling (Debbie)
30% (3) 40% (4) 30% (3) 4
Ms. Supaphan Chaiyaporn (Fon)
40% (4) 40% (4) 20% (2) 4.2
Mr. Srengkong Ung (Kong)
50% (5) 50% (5) 4
Total Average 4.5
Table 12. Training Facilitators
5 Training Facilitators
6 Co-participants in the Training
5Very
Satisfied
4 3Satisfied
2 1Not
SatisfiedAverage
rating
Facilitator’s Communication and Cooperation
80% (8) 20% (2)
4.8
6 Co-participants in the TrainingTable 13. Participants’ Satisfaction on Co-participants
5Very
satisfied
4 3Satisfied
2 1Not
satisfiedAverage Rating
Exchange of information and experiences among co-participants
100% (10) 5
Working atmosphere within the group
100% (10) 5
Group’s professional experience and skill level
60% (6) 40% (4)
4.6
Total Average 4.9
Table 14. Participants’ Satisfaction on Training Administration
7 Learning Administration
5Very
satisfied
4 3Satisfied
2 1Not
satisfiedAverage Rating
Food (Snacks/ Meals)
5 3 2 4.3
Support by IT 2 4 4 3.8
Support by Training Staff
8 2 4.8
Total Average 4.3
Table 16. Overall Assessment of the Training
8 Overall Assessment
Table 15. Duration of Learning Program
Too long Just right Too shortDuration 10% (1) 90% (9)
5Very
satisfied
4 3Satisfied
2 1Not
satisfiedAverage Rating
Overall assessment of the training
10% (1) 80% (8)
1 4
Recommend this training to others
40% (4) 60% (6)
4.4
Total Average 4.2
Thank you for your attention!
