5 Hallmarks of Risk Assessment Affiliate Member Webinar | January 31, 2018 Presented by Erin Gloeckner | Director of Consulting Services [email protected]| 703.777.3504 Webinar Resources: • My Risk Assessment (nrmc.riskassessment.org) – NRMC’s new web app helps you conduct internal risk assessments and involve team members in a risk identification and ranking exercise • “How To Conduct a Risk Assessment” article by NRMC (www.nonprofitrisk.org/resources/enews/conductriskassessment) • Beach Ball Exercise (on next page), which encourages team members to consider diverse perspectives when assessing risk • “What’s In a Word? Risk Management Leaders as Mission Champions” article by NRMC, which suggests language for cultivating staff buyin for risk management initiatives (www.nonprofitrisk.org/resources/articles/whatswordrisk managementleadersmissionchampions) • WorldClass Risk Management for Nonprofits, NRMC’s newest book about risk assessment, risk leadership, and more (www.nonprofitrisk.org/products/world classriskmanagementfornonprofits/) • “Managing Risks: A New Framework,” a June 2012 Harvard Business Review article by Anette Mikes & Robert Kaplan, which references a suggested approach for categorizing and defining risks (preventable, strategic, external) (hbr.org/2012/06/managingrisksanewframework) • The Prediction Trap, a 2008 book by Randy Park (www.amazon.com/Prediction TrapRandyPark/dp/0973392614)
Transcript
5 Hallmarks of Risk Assessment Affiliate Member Webinar | January 31, 2018
Presented by Erin Gloeckner | Director of Consulting Services
Webinar Resources: • My Risk Assessment (nrmc.riskassessment.org) – NRMC’s new web app helps
you conduct internal risk assessments and involve team members in a risk identification and ranking exercise
• “How To Conduct a Risk Assessment” article by NRMC (www.nonprofitrisk.org/resources/e-‐news/conduct-‐risk-‐assessment)
• Beach Ball Exercise (on next page), which encourages team members to consider diverse perspectives when assessing risk
• “What’s In a Word? Risk Management Leaders as Mission Champions” article by NRMC, which suggests language for cultivating staff buy-‐in for risk management initiatives (www.nonprofitrisk.org/resources/articles/whats-‐word-‐risk-‐management-‐leaders-‐mission-‐champions)
• World-‐Class Risk Management for Nonprofits, NRMC’s newest book about risk assessment, risk leadership, and more (www.nonprofitrisk.org/products/world-‐class-‐risk-‐management-‐for-‐nonprofits/)
• “Managing Risks: A New Framework,” a June 2012 Harvard Business Review article by Anette Mikes & Robert Kaplan, which references a suggested approach for categorizing and defining risks (preventable, strategic, external) (hbr.org/2012/06/managing-‐risks-‐a-‐new-‐framework)
• The Prediction Trap, a 2008 book by Randy Park (www.amazon.com/Prediction-‐Trap-‐Randy-‐Park/dp/0973392614)
• Identify and solicit diverse perspectives on risks and risk management activities • Develop a richer, more comprehensive understanding of risks themselves, or of
the potential impact/consequences of proposed risk management activities • Maintain an inclusive approach in risk management practice while cultivating
buy-‐in and a sense of ownership from various staff members/teams Complete this exercise when:
• You have identified a risk and you desire a richer understanding of that risk and its potential impact on your organization
• You are designing a risk management strategy, and you want to solicit input or adapt the strategy so staff teams are supportive of its implementation
Instructions:
• Use the worksheet on the following page to facilitate the beach ball exercise with a small group or team. Fill in the “risk or risk management activity,” with your topic of focus. Then provide one copy of the beach ball worksheet to each participant (showing the topic of focus).
• Ask team members to complete their worksheets individually. This will allow for everyone to prepare a response before discussion. To complete the worksheet, team members must fill out each colorful stripe on the beach ball:
o Identify a person or team in the organization that match each of the six pre-‐determined perspectives.
o Anticipate the reactions of the six individuals/teams, in regards to the identified risk or the proposed risk management activity. Describe each of the anticipated reactions.
o Complete the two ‘My Choice’ perspectives by anticipating alternative reactions (i.e., that don’t match the six pre-‐determined perspectives).
• Use the discussion prompts below after you and your team members complete your beach ball worksheets. Adapt the prompts as needed.
o What individuals/teams did you identify for each of the pre-‐determined perspectives, and what are the reactions you anticipated?
o What additional perspectives/reactions do you expect (My Choice)? o Are there any other internal or external perspectives we are missing and
need to involve? o How can these various perspectives shape our understanding of the risk
or risk management activity? How might we alter our plans based on feedback like this?
o Should we solicit real feedback from the teams/people we identified? How should we proceed with soliciting or validating these perspectives?
Beach Ball Worksheet
Devil’s Advocate: cautious, unusual, polar, or challenging perspective
Expert: deep knowledge or technical expertise
Newbie: fresh or unbiased perspective
Sunshine: opportunity-‐focused, sees good in every idea, or likely to go with the group’s choice
Hawkeye: bird’s eye perspective, holistic view of organization
