Responsible Tourism -addressing seasonality
Harold Goodwin Professor of Responsible Tourism
Manchester Metropolitan University
www.haroldgoodwin.info 1
RTD12 JyväskyläJAMK University of Applied Sciences
Seasonality
• Climate related – 4/6 seasons or none
• Institutional persistence of the agricultural calendar
• Temporal peaks and troughs – Year (holidays) – Week (weekends)– Day (rush hours)
www.haroldgoodwin.info 2
A key note?
• Seasonality is not my research area.• Provoke a discussion about seasonality.• How might we address the issue of seasonality
from a Responsible Tourism perspective?• Whose responsibility is seasonality?• Whose problem is it?• Who pays the cost?
www.haroldgoodwin.info 3
What is Responsible Tourism?
Responsible Tourism
“is about making better places for people to live in and better places for people to visit.”
In that order
International Conference on Responsible Tourism in Destinations (2002) The Cape Town Declaration, Cape Townhttp://responsibletourismpartnership.org/cape-town-declaration-on-responsible-tourism/
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“Better Tourism”• Objective: to use tourism to achieve sustainable
development • Sustainable development through tourism• The aspiration of Responsible Tourism is to use
tourism rather than to be used by it.• Responsible Tourism is about taking
responsibility for achieving sustainable development through tourism.
• Contribution to the local community –economic, social and environmental impacts
www.haroldgoodwin.info 5
www.haroldgoodwin.info 6
EllA SALMELA
RiittaHalttunen
Availability Conflict Sustainability
Foraging & commercialisation
Local Economic Development
• Extent of linkages to the local economy – the more the better?
• Who benefits? • Community, local elite, national elite, source
market businesses
• Tourism as an additional livelihood strategy?• Dangers of dependency?
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What is the problem with sustainability?
It is a vague aspiration • optimal use of
environmental resources• Respect the socio-cultural
authenticity• providing socio-economic
benefits to all stakeholders that are fairly distributed
• strong political leadershiphttp://sdt.unwto.org/content/about-us-5
Who decides?
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It defies technical definition
Responsible Travel takes a variety of forms, it is characterised by travel and tourism which
1. minimises negative environmental, social andcultural impacts;
2. generates greater economic benefits for localpeople and enhances the wellbeing of hostcommunities, by improving working conditionsand access to the industry;
3. involves local people in decisions that affect theirlives and life chances.
Cape Town Declaration 2002
4. makes positive contributions to the conservation of natural and cultural heritage and to the maintenance of the world’s diversity;
5. provides more enjoyable experiences for tourists through more meaningful connections with local people, and a greater understanding of local cultural and environmental issues;
6. provides access for people with disabilities and socially disadvantaged people; and
7. is culturally sensitive and engenders respect between tourists and hosts.
Sustainable development means different things to different people
• Sustainability still too abstract, too general – we can’t define it.
• People engage with issues – with particular issues• Relevant local issues – culture and context are
critical.• Particular solutions …… • It means making changes and it requires
engagement in political processes
There are only particular solutions… • Responsible Tourism focuses on making better
places to live in, on how a community maximises the benefits and minimises the negative impacts…
• But who strikes the balance? • Individual businesses may have objectives which
conflict with community objectives and be expensive
• And of course communities will not all see seasonality – or tourism - in the same way.
www.haroldgoodwin.info 12
Kaarina Tervo-Kankare, University of Oulu
www.haroldgoodwin.info 13
Seasonality an increasing problem
• More extreme weather • Less reliable – more difficult to plan & offer
alternative experiences• Water – floods and drought • Declining incomes • Food prices• Civil strife, labour disputes and forced
migration
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Individual and Collective Responsescosts and benefits
The Business• Extending season by
offering different experiences
• Showing/telling about the other seasons off season or monsoonclosed season or storm watching
• Providing activities –murder weekends or spa breaks
The Destination • Showing/telling about the
other seasonsBut will the “destination” be open?
• Attracting big events with incentives.
• Whose responsibility is it to fill the hotels?
• “World’s biggest industry” often demands government assistance to market it.
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Terhi Hook, VisitFinland
www.haroldgoodwin.info 16
Visit Scotland Sustainable Tourism Strategy 2010-2015
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1. seriously reduces the viability of enterprises and their ability to offer year round employment
2. place severe pressure on communities, the environment and natural resources-particularly at ‘hotspots’ -at peak times while leaving surplus capacity at others.
3. places strains on local services such as waste disposal, water provision and the transport system;
4. can undermine the quality of experience for the visitor.5. makes it difficult to plan and manage the provision of tourism facilities
efficiently.
Traditional solutions
• Seasonal marketing campaigns to increase the use of visitor facilities during the shoulder seasons.
• Extending the operating seasons & diversifying attractions
• Winter White 2008/9 Capture an Autumn Moment 2009.
• Seasonal calendars Scotland – a different adventure every month
• Pricing, ‘specials’ to attract “shoulder season” guests.• Conferences and events to fill the hotels
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Less traditional solutions
• Provision for people with disabilities, the disadvantaged.
• Marketing autumnal landscapes and winter storms to summer visitors.
• Banish talk of the off-season, talk positively about the experience of quiet and tranquillity, move the season to the seasons.
• Social media – seasonal newsletters.
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Competing perspectives
• What is meant by success – arrivals, bed nights, yield?
• Residents, local tax payers.• Politicians, economic development agencies
and DMOs.• Industry employees • Casual and seasonal employees vs full-time
staff.
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• Dingle is full – tourist accommodation is limited, Airbnb has ensured that practically every spare room now is let to tourists, such is the demand.
• Summer in Dingle has a long tradition of seasonal workers. Some are students, some are foreign nationals coming to work and to play.
• Accommodation for staff is nowhere to be found, while shopfronts and cafés are littered with small signs saying: “Staff wanted”.
• Chris White (25), from Tralee, and a student at Carlow IT, is working two jobs for the summer in Dingle. “There is plenty of seasonal work – everyone is at least on the minimum wage, the pay is fine in Dingle and there’s plenty of hours,” he says. “The problem is nowhere to stay.”
• He has been searching since March and has ended up staying with an aunt.
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Irish Times06/06/2016
Cornwall 500,000 people
• Numbers Peak 2.5m
• Revenues
• Revenues peak in the summer months
• Taking this into account, could Cornwall be better served to actually place MORE focus on the summer months, when the profitability of tourism is highest?
www.haroldgoodwin.info 22University of Exeter
But it is not really like that, is it?
• Profitability is not all it is about; seasonal employment is the bigger issue. It may be a good lifestyle choice to close for half the year and take a holiday, but that only works for those earning above the national minimum wage and most employees in tourism don’t.
• If the owners and well paid in tourism leave for the Caribbean for 6 months of the year the tourism leakages are exacerbated.
• For local residents the leisure and other services which are available in the season are not available for the rest of the year.
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Yorkshire Farmhouse B&B
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A lifestyle choice
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Benefits of Seasonality
• Tourism as an additional, supplementary income.
• Up time and down time (recuperation and maintenance) – environmental and social recovery
• Some destinations may prefer strong seasonality.
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Business
Problems1. Seasonal revenues2. Return on investment +
difficulty of attracting investors
3. Cash flow and budget 4. Covering annual fixed costs5. Underutilised resources 6. Capacity shortages at peak
season
Benefits • Maintenance • Leave
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Employment
Problems1. Seasonal employment2. Service quality, staff
retention and training costs3. Less meaningful seasonal
work 4. Lack of career
opportunities5. Non-local labour reduces
authenticity
Benefits• Students • Additional part-time work
for local people
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So how do the characteristics of Responsible Tourism apply?
1. minimises negative impacts;2. generates greater economic benefits for local people 3. involves local people in decision making 4. contribution to the conservation of natural and
cultural heritage5. more enjoyable experiences for tourists, meaningful
connections with local people6. provides access for disadvantaged & people with
disabilities 7. culturally sensitive and engenders respect between
tourists and hosts
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Role of Government
Sector Friendly • Subsidies • Marketing • Investment incentives • Infrastructure investment
Sector “hostile”• Tax on aviation fuel • Increased taxation on fossil
fuels• Managed retreat in the
coastal zone
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Responsible tourism and climate change:
• Is it possible to continue with “old” responsible habits under changing climate?
• Can the challenges presented by climate change also offer possibilities?
• Spatial context!• Emphasis on the need of all stakeholders to take
responsibility for their roles and actions in tourism (+ to identify the key stakeholders)
• Planning, management, legislation (=control) in central role, rather than the consumer or the businesses?
• Transformation of social values and lifestyles in general, that are reflected to political, economic, and technological systems, and the adoption of responsible consumption
Tervo-Kankare 9.6.2016
Taking Responsibility for Tourism by Goodwin ISBN 978-1-906884-39-0© 2011 Goodfellow Publishers
Taking Responsibility for Tourism by Harold Goodwin
www.takingresponsibilityfortourism.info
www.haroldgoodwin.info