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Resthaven Annual Report

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Celebrating 70 Years and Looking to the Future.
8
The Year in Review Looking to the Future
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Page 1: Resthaven Annual Report

The Year in Review Looking to the Future

Page 2: Resthaven Annual Report

Dear Friends of Resthaven,

The year 1945 was a significant one in our nation’s history. World

War II ended with the surrender of Germany (V-E Day) and of

Japan (V-J Day). The United Nations was created. The Detroit

Tigers defeated the Chicago Cubs in the World Series!!

It was also the year a small group of representatives from local

Reformed and Christian Reformed churches, headed by Rev.

Paul Hinkamp, formally organized Resthaven Care Community

in response to an identified need to care for senior adults in our

community. Resthaven began with a small house on the corner of

10th Street and College Avenue with 11 residents and a “matron.”

Today, we serve over 1,100 people with 383 employees by caring for

them in one of our residential settings or in their own homes.

For 70 years, Resthaven has been a not for profit, faith-based

organization dedicated to provide a continuum of quality care

and services to older adults. We are led by a Board of Trustees of

local community leaders who assure that we remain faithful to our

mission and manage the organization wisely. We are good stewards

of the resources provided us, including the charitable donations we

receive by many generous donors. We care deeply for the seniors

we serve as evidenced by the hundreds of notes we receive each

year from residents’ families and community members, and by the

outstanding results received from resident and employee surveys.

Our senior “saints” deserve the best care and quality of life

available, and for seven decades Resthaven has been a cornerstone

in our community in providing such care. In the following pages,

we hope to share with you a few glimpses into the life and mission

fulfillment that occur each and every day at Resthaven.

Sincerely,

Charles Vander Broek

President/C.E.O.

2015 Resthaven Board of Trustees

Bill RyckbostBoard Chair

Matthew AhearnBoard Vice Chair

Scott PatchinBoard Secretary

David LutzBoard Treasurer

Marianne BouwensCraig Janusz Sam MartinAndy MulderVictor Orozco, Sr.Molly TruttmanRick Zweering

Charles Vander Broek

Page 3: Resthaven Annual Report

Recently we had the

opportunity to sit down

with the children of Rev.

Paul E. Hinkamp, the

founder of Resthaven.

We wanted to capture

some of their memories

of their father’s efforts

to meet the needs

of seniors at a time when there were no senior care

communities in the area.

Q: Tell us about your father and how he developed

an interest in caring for older adults in the greater

Holland community?

Our father was a professor of philosophy, Bible

and religious education at Hope College from

1918-1945, then served as the college’s registrar

from 1945-1956. In the early 1940s, he recognized

that times were changing; older adults often

could no longer be cared for by their children or

other family members. His vision was to create a

“haven” for seniors in the community at no cost to

them, and the home would be supported by local

churches and individuals.

Q: What did it take for your father to gather the

interest in and support for such a home?

We remember, night after night, dad would finish

eating dinner and excuse himself to call on a

church board of elders, a church group or

an individual to present his case for supporting

a home for seniors. He solicited backing from

church leaders across denominations, always

Dr. James Hinkamp and Lois Hinkamp Boersma

seeing the creation of Resthaven as a cooperative

effort to benefit the community.

Q: When was Resthaven started?

In 1945, there were sufficient funds collected to

purchase a home on the corner of 10th Street

and Central Avenue. At first, it housed four men

(as it only had one bathroom), but eventually

housed eleven men and women, and a “matron”

responsible for the well-being of the residents.

One memory was of the residents complaining

on occasion that a guest preacher would pray so

long before a meal that the hot meal became cold!

Q: How long did your father remain involved in a

leadership role at Resthaven?

It soon became apparent that the need for senior

housing outgrew the small house, so again dad,

with many of the original board members, began

to seek funds to build a new facility. In 1948,

Resthaven purchased land on 32nd Street, then

“out in the country,” and opened a 26-room home

in 1955. The site is now Maple Woods, a home to

85 residents.

Dad remained involved with Resthaven,

sometimes even volunteering to do routine

maintenance, until his death in 1971. He would have

never dreamed that Resthaven would become what

it is today, serving over 1,100 seniors every year.

In 2012, the Hinkamp Garden was dedicated at the Resthaven Care Center in memory of Paul and Martha Hinkamp

An Interview with Dr. James Hinkamp and Lois Hinkamp Boersma Children of Resthaven’s Founder, Rev. Paul E. Hinkamp

Page 4: Resthaven Annual Report

VETERANS ARE HONORED AT COURTYARD CEREMONYIn July, in conjunction

with Hospice of Michigan,

Resthaven honored 22

World War II veterans who live at Resthaven at a

ceremony in the Care Center Courtyard. A brief

description of each veteran’s tour of duty was

read from a certificate given to them, and each

presented with a gold pin recognizing their service.

Several government officials participated.

Jarvis Zoet, age 90 years and resident of

Resthaven’s Maple Woods, was one of the veterans

honored. Mr. Zoet served in the Asian Theater as a

private first class in the US Marines during World

War II. He is pictured in his uniform, issued to him

at age 19 years.

RESTHAVEN RECOGNIZES A KEY VOLUNTEERThe 2015 Presidential Volunteer Service Award

recognized Barbara Beckford for her 2100+

volunteer hours of service to Resthaven. As a

retired work order

coordinator for a

local manufacturing

company, Barb has

become a valued

member of Resthaven’s

Care Center volunteers

assisting in tracking

and organizing

medical records, a very important process to

adhere to state and federal requirements.

“I love giving back,” say Barb. She joins

over 300 regular volunteers who assist in many

functions throughout Resthaven, and over 200

others who assist occasionally.

THE WARM FRIEND CELEBRATES 90 YEARSIt was 1925 when the

Warm Friend Tavern

opened in downtown

Holland as a hotel

“in the roaring 20s

that matched any small-town hotel nationwide.”

The six-story structure included an elegant lobby,

dining room, exhibit hall (later the Bier Kelder),

ballroom with orchestra loft, and hotel rooms and

apartments. Purchased by Resthaven in 1981, today

The Warm Friend is a comfortable home to 70

independent living residents.

On August 21, residents celebrated with

a lavish 20s formal dinner in the beautifully

decorated lobby, complete with entertainment

and reflections from a local Holland historian.

CONTINUINGOUR FAITH- BASED MISSIONSince its founding 70

years ago, Resthaven

has been committed to

providing a continuum

of compassionate care

to all served. This care

takes many forms. There are Bible studies and

worship services offered at each of Resthaven’s

residences. Our staff is trained to respect the

dignity, backgrounds and faith traditions of all our

residents and clients.

Rev. Leigh Van Kempen serves as Resthaven’s

Director of Pastoral Care and Chaplain. She

connects with residents and their families and,

when requested, supports them as they face the

challenges of aging.

Jarvis Zoet, Marine veteran

The Warm Friend lobby.

Rev. Leigh Van Kempen

Charlie Vander Broek, Debbie Driza and Barb Beckford.

Page 5: Resthaven Annual Report

GOOD SHEPHERD AWARD GOES TO MICKI JANSSENEach year since 2002, Resthaven

recognizes an individual or couple

who demonstrate an interest

in and passion for the care and

well-being of older adults in

our community with the Good

Shepherd Award. This year,

Resthaven recognized Micki Janssen with the award.

Micki served as an elementary school teacher for 32 years,

retiring in 2013. She served on Resthaven’s Board of Trustees from

1988 to 1996, and has spent countless hours volunteering to enhance

life enrichment activities for Resthaven residents.

COMMITMENT TO SERVICE EXCELLENCEFor the past two years a group of Resthaven staff members have

worked to identify standards by which all Resthaven employees reflect

our commitment to person-centered care. The standards are the

foundation of the “Resthaven Way – the Way We Behave Every Day.”

The five standards of service are: ownership, personalization,

professionalism, servanthood and teamwork. The Resthaven Way

guides our planning, our decisions, our leaders and our

direct-care workers. When staff is trained and empowered to make

good decisions guided by the Resthaven Way, residents and

workers are blessed.

The Resthaven Way team.

Charlie Vander Broek presents the Good Shepherd award to Micki Janssen.

86 Independent Residents

Served - The Warm Friend

117Assisted Living Residents

Served - Maple Woods

487 Skilled Nursing and

Rehabilitation Residents Served - The Care Center & Rehabilitation Cottage

427Home Care Clients Served

272,290Number of Meals Served

383 Number of Resthaven

Employees

256

Number of Resthaven Volunteers

Resthaven 2014

SUPPORTING LIFE’STRANSITIONS

Page 6: Resthaven Annual Report

Resthaven Honor Roll of Donors - 2014Patricia AdeRose AlbersMartha AmayaEdmund & Ann AndersonAnderson Technologies, Inc.Del & Muriel ArendsenShirley BaasNelis & Joanne BadeJohn & Linda BaderAndy & Christina BaerJan BaileyCarolyn BaremanArlene BartonChester & Kathryn BaumannLaverne BawinkelJon & Delores BechtelJerry & Lois BecksfordMike & Elaine BecksvoortKenneth & Agnes BeelenThelma BeelenRonald BekiusPaul & Mildred BekkerJill BerkompasMyra BerryRobert & Jennifer BieriLouise BlystraBoer’s Transfer & Storage, Inc.Robert BoersmaConstance BoersmaVernon & Lois BoersmaJames & Laurel BoeveTed & Mary BoeveGeorgetta BohlDan & Kate BoltRobert & Deanne BoltDavid BonnetteBarbara BonzelaarKaren BoschHarlen & Elaine BoumanJoel & Marianne BouwensLibby BovenJudson & Catharine BradfordJack & Carol BradfordLes & Linda BrandAnnette Bratt TrustGordon & Pat BreukerGordon & Lorraine BrewerScott & Amanda BrooksBrooks Capital Management, LLCKaren BrownRoger & Connie BrummelPaul BuitenRichard & Julie CampbellBob & Sue CarlsonCentral Ave. Christian ReformedMarilyn ChamberlainDavid & Janice Chase

Christian Evangelical FoundationBetty CookJean CookVivian CookGerald CooperCoopersville CRCWayne & Susan CoppersmithEric CorderoLynn CouttsCreative Dining ServicesRuth CronkPhilip CrookshankCunningham Dalman, P.C.Ronald & Jessie DalmanKenneth & Ruth DannenbergRobert & Marian DarrowNancy DavidsonNeil & Karen DeBoerKenneth DeboerDonald & Brenda DeBruynRoger & Cherie DeCookMarguerite DeHaanDouglas & Debra DeLeeuwCynthia DephouseKris & Barb DePreeHerb & Kathleen DershemGarth & Mary DeurDavid DeVisserLeon & Linda DeVisserVonnie DeVriesHelen DeWeerdJohn & Jean DeWeertDale & Norma DeWittAngeline DeWittEunice DeWittMarvin & Jerene DeWitt FoundationHarvey & Bernice DeZwaanGreg & Meribeth DiekemaDavid DirkseLamont & Ruth DirkseDLB Associates, LLCLucille DoddeRandall & Laurel DokterMichael & Beverly DonahuePatricia DortonKen & Jean DozemanCharles & Sue DrnekRobert & Marilyn DykstraDan & Jan EbelsLaVern & Carol EdewaardEdgar & Elsa Prince FoundationEgltech, Inc.Merry Lynn ElkinsJudith ElsessElzinga and Volkers, Inc.Gertrude EvenhouseFelicia Fairchild

Steven & Rita FalkMarisa FerraraFrancis & Janice FikeRussell & Meg FincherFirst CRC of ZeelandPatricia FlynnBruce & Susan FormsmaFourteenth Street CRCMarilyn FrankenDick & Nancy FrensEdwin & Joan FuderDennis & Karen GarvelinkAnn GeenenDawn GeertsGentex CorporationMark & Donna GenzinkMichael & Donna GoertzGraafschap CRCJohn & Jane GrellerElizabeth GritterCarol GunnemanMary HarkemaRobert & Joyce HarmonEdna HaworthRichard & Ethelyn HaworthBruce & Janet HaywardJustin & Joann HeetderksMelinda HeibergRuth HeidemanConnie HekmanJeff & Nancy HelderCecil & Shirley HelminkTim & Anne HemingwayEarl & Edith HemmekeBernice HibmaJames & Alice HinkampJoan HinkampPeter & Diane HoekstraMarvin & Mary HofmanGreg HolcombeHolland Charter TownshipWinifred HollenbachDavid HollenbachShirley HoogeboomGlenn & Marga HoortMarjorie HornHoward Miller FoundationLarry & Mary HulstKenneth HulstJohn & Sue HutchinsonLynne IhrmanMike & Pamela JalackiJamesway Tool & DieJohn & Sally JanssenDavid & Barb JanssenMicki JanssenCharles & Leaanne Janssen

Mary JanssenNorman & Shirley JapingaDarlene JekelMary JellemaDuane JohnsonGrada JongekrijgJames & Virginia JurriesRobert & Carlene KaashoekPaul & Linda KalkmanJacoba KamermanJeffrey KammeraadChad KammeraadSid & Sarah KenyonHarris & Beth KiekoverKenneth & Margaret KleisMary Jane KleynJohn & Vickie KlokkertPaul & Merilyn KlomparensJack & Joyce KoemanMarilyn KollarDarwin & Judy KoopsAlton & Alice KooyersFrank KraaiJoel & Madelon KrissoffRobert & Marcia KroezeLouise KrogelRuth KronemeyerGeorge KuiperDave & Barb KuiperRoger & Mary KuiteKaty KulickScott LaarmanDavid & Carole LakeLakewood Condo AssociationMarvin & Myrtle LemmenBob and Lori LengerRichard & Pat LeppinkLaVerne LievenseJohn LievenseDaniel LohmanGlenn & Jane LoweLorena LozadaJames & Sharon LukasMarie LukasNorman & Mary Ellen LunderbergMaranatha CRCDaniel & Diana MarchBrian & Deb MarkusMarsilje FoundationSam & Jean MartinCarla & Bruce MasselinkM. Jean MastJudith MastenbrookIdamae McCleeryLinda McFaddenJuliana MeisteMetal Flow Corporation

Hannes & Marjorie MeyersMikalan Roofing, Inc.Jack H. MillerChristie MillerJulie MokmaMartha MolenhouseScott & Shari MooreJimmie MooreMary MouwLarry & Karen Mulder FoundationRichard & Susan MuzzyDavid & Carol MyersMyra NaberNelson Steel ProductsMarvin & Lois NienhuisShirley NivisonJohn & Eileen NordstromTom & Marilyn NormanMadeline NorrisRandy & Jody NorthuisOakland CRCKathi O’ConnorDaniel & Mary O’KeefeVera OnateJanet OosterbaanJames & Carolyn OswaldJudith OverbeekAugust & Mary OverwaySeymour & Esther PadnosJeff & Peg PadnosMitch & Karen PadnosDoug & Nancy PadnosPark Christian Reformed ChurchScott & Jenny PatchinJohn & Jennifer PearsonJustin & Connie PetroeljeJim & DeeDee PiersJean PiersonRich & Barbara PoppeDonna PrinsAmparo RamirezRCA Holland ClassisJerrald & Elsie RedekerGeraldine and Joe ReedJune ReiminkSteve & Jackie ReiminkJoel ReiminkTroy ReiminkKeith ReiminkSteve & Marlene RenzWilliam ReynoldsMark & Susan RhoadesCoral RhodaDaniel & Cathy RinkStanley & Nancy RockMargaret RolfeWillard Rooks

Sally RootRobert RosendahlJohn & Catherine RoushJacquelyn RybergWilliam & Diane RyckbostAndrew & Ilse SaewertJeanne SanfordWilma SchierbeekBeth SchipperRichard SchmidtJohn SchnakeMarian ScholtenJoseph & Carolyn SchraderDarell SchregardusDonald & Lois SchreurEdwin SchuurmanAnnie ShearerDorothy SherburneSusan ShipmanJack & Mary SiebersEdward & Angelyn SjoerdsmaEvelyn SlagerGreg & Jeannie SlenkSlikkers FoundationKaren SlipchukCindy & Chris SmithTodd & Mary SouleSpectrum ButterworthAlan & Cecile SpittersSpoelhof FoundationMabel StearnsHenry & Charmaine StegengaRuth SteiningerBob & Deb SterkenAngeline StreurJames & Dolly StrikwerdaJames & Mary TammingaTechno-Coat, Inc.Lee & Mildred TenBrinkHerbert ThomasJohn TimmerSusan TimmerBarbara TimmerTrinity Reformed ChurchKeith & Terri UmlaufWilliam & Sarah UnzickerHayden VachonDonald VanArkMike & Mae VanArkJean VandeHoefJohn & Linda VandenBosWilliam & Susan VanderbiltCharles & Laura VanderBroekBarbara VanderHaakEdward & Mary VanderKooyMary VanderLindeRon VanderSchaaf

Page 7: Resthaven Annual Report

Looking to the FutureThe demographics are daunting. By 2040, 20% of the population will be over the

age of 65 years, and 3.5% (or 14 million people) will be over the age of 85 years.

The challenges of caring for this population include cost containment, the volatility

of funding sources including governmental assistance, recruiting and retaining

caregivers and other staff, and finding new efficiencies in care delivery.

Resthaven must enhance and expand our services, as we remain a local,

faith-based community offering a continuum of care for seniors. We must increase

our organizational strength in order to sustain and improve the ways we fulfill our

mission. We must build community awareness of the value of Resthaven and our

mission as we grow and improve our effectiveness.

Just as our founders sought community support to establish Resthaven over

70 years ago, Resthaven will need to reach out to our community supporters in

the months and years ahead to keep and enhance our services to seniors. We are

thankful for each and every donation we depend on which allows us to fulfill our

mission to seniors and remain a valued community resource.

Klasina VanderWerfJames & Marsha VanderVeenKenneth & Deloris VanderZwaagRandall & Mary VandeWaterJerry & Norma VandeWegeNell VanDykePhillip VanEylSteven & Peg VanGrouwTheresa VanHouwDonald & Shirley VanHuisRuth VankampenCase & Leigh VanKempenRobert & Ginger VanKlavernGary & Jane VanLangeveldeJanice VanLenteHarold & Janice VanOrmanPete & Jennifer VanRegenmorterDavid & Ellen Van’tHofNeal & Karen VanVeenClare & Joan VanWierenMaria VargasHoward & Julie VeneklasenJohn & Gretchen VereekeHelen VerHulstAlan & Carla VerSchureScott & Jan VeurinkErnest VossCatherine WassonBonnie WaybrightHoward & Norene WeenerPeter WellerDoris WellingRod & Barb WendtWarren Westrate FoundationGary & Marilynn WickensLois WilliamsJohn & Laurie WinegarRoger & Wilma WinkelsLeslie WinterDawn WitteveenJohn & Lois WorkmanArthur & Joyce WymaGerald & Betty WyngardenZeeland Wood Turning Works, Inc.George & Joan ZuidemaRicK & Terry ZweeringMyra Zwiep

During the past year, Resthaven’s financial position was positive. With an

operating budget of over $19 million, the revenue from residents and Home Care

clients, combined with our cherished contributions from donors,allowed Resthaven

to fulfill its mission of serving senior in the greater Holland/Zeeland area. Key

highlights include:

• 76% of the operating expenses were attributed to the housing, services and

life enrichment for the residents and clients we serve,

• Over $1 million was reinvested back into maintaining and improving our

facilities and equipment,

• The completion of the Care Center Courtyard which was made possible by

several generous donors and capital investment by Resthaven,

• Occupancy at Resthaven’s three residential facilities averaged 95%,

• Resthaven received contributions of over $280,000 from 390 donors and 274

memorial gifts,

• Resthaven contributed over $96,000 in benevolent care support to those who

were unable to meet the full cost of their care,

• The consolidation of Home Care and Administrative offices in the recently

purchased Washington Avenue location.

The Year in Review

Please note: The Honor Roll of Donors list does not include memorial gifts.

Page 8: Resthaven Annual Report

MAPLE WOODS / LONG TERM CARE / THE GOOD SHEPHERD HOME / THE WARM FRIEND REHABILITATION COTTAGE / HOME CARE / BOERSMA COTTAGE

9 East 8th Street Holland Michigan 49423

Serving the Community for More Than 70 Years

2007 Resthaven opens

the Vern & Lois Boersma

Cottage, a Green HouseTM

facility, for 10 residents

offering a home-like setting

for those requiring skilled care

2012 Resthaven

completes an addition to the

Care Center, including the

James I. & Jean Cook Chapel,

the Café, Wellness &

Rehabilitation Center and

new administrative offices

2013 Resthaven opens

the Rehabilitation Cottage,

offering residential services

for 16 patients while receiving

physical, occupational and

speech therapy

1981 Resthaven purchases the former Warm Friend Hotel in downtown Holland; converts to senior

apartments

1989 Resthaven purchases

Meadowbrook Nursing Home,

a 145-bed nursing facility, and

names it Resthaven Care Center

1993 Resthaven

establishes Resthaven Home

Care, providing in-home skilled

and help services to assist seniors

to remain in their homes

1996 Resthaven

opens Good Shepherd Home,

a specialized residence for

seniors with dementia

1945 Rev. Paul Hinkamp gathers representatives of area churches to start “Resthaven;” begins in 11- resident house on corner of 10th St. and Central Avenue

1948 Resthaven

Board purchases land on

32nd St. and College Avenue

for future home

1954 Resthaven

breaks ground on 26-room

home (now Maple Woods);

opens in June 1955

1969 Construction

of additional wings to

Maple Woods


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